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Overview: An exciting opportunity has arisen for an Operations Manager to join a growing team within the luxury beauty industry. This role is integral to ensuring smooth day-to-day operations across multiple functions, requiring an all-rounder who has worked in an e-commerce brand and is comfortable wearing multiple hats. Rather than focusing solely on logistics, this position involves overseeing general business operations, stock forecasting, retail partner management, product registrations, and stepping into other areas when needed. The ideal candidate will have experience working in a smaller business where adaptability is key, and they will be proactive in problem-solving across operations, HR, recruitment, marketing, customer service, and compliance. Key Responsibilities: • Oversee and coordinate shipments from manufacturers to warehouses but without a focus on complex logistics., • Manage retail purchase orders, delivery notes, and invoicing processes., • Forecast demand and monitor stock levels to ensure smooth operations (though deep forecasting expertise is not essential)., • Handle retailer and product registrations across multiple countries, particularly for beauty and personal care products (e.g., UAE compliance requirements)., • Support back-end management of Shopify, including updating product listings and monitoring website performance., • Assist with recruitment and HR, ensuring smooth internal processes., • Liaise with new retailers and onboard them efficiently, including managing documentation for larger department stores., • Oversee Amazon Seller Central operations, ensuring smooth listing and shipment processes for UK and US markets., • Align with other departments such as Marketing and Social Media, stepping in to respond to comments or escalations when required., • Step into customer service issues when necessary, though a dedicated customer service team is in place., • Ensure smooth accounts and finance operations related to retail orders., • Support compliance with international product registration processes, ensuring that products meet country-specific regulations., • If experienced, assist in overseeing EDI platforms for order processing. Ideal Candidate Profile: • Broad operational experience in a small to medium-sized e-commerce business, preferably in beauty, personal care, or related sectors., • Comfortable working in a dynamic environment where responsibilities span multiple departments., • Hands-on experience with Shopify is required., • Experience with Amazon Seller Central is a big plus., • Familiarity with EDI platforms is highly desirable., • Some knowledge of Klaviyo would be beneficial, though not essential., • Experience managing retail partner onboarding and purchase orders., • Strong problem-solving skills and ability to adapt when different challenges arise., • An all-rounder who can step into different areas such as HR, recruitment, customer service, and marketing when needed., • Immediate availability or a maximum one-month notice period is preferred. Salary & Benefits: • Up to £45,000 per annum (flexible for the right candidate)., • Remote role, open to candidates based anywhere in the United Kingdom., • Immediate start preferred, with full onboarding support.

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London, Cardiff OR UK Remote | £53,100 - £71,900 (depending on experience) + Incentive award tied to performance + | ⭐Our Financial Health team The team's primary goal is supporting those tackling tough financial situations. It is essential that from the very start, we're on the same page about our collective responsibility: providing thoughtful support and practical options to those in need. You’ll play a key role by... It's all about being there for our customers when they need us the most. You'll play a crucial part in guiding customers, creating a pathway out of financial hardship. With your assistance, they'll find a fresh start and a clearer financial outlook. You will do this by: • This is an Individual Contributor (IC) role, but it requires indirect leadership in our squad structure to drive Financial Health strategy improvements, • Helping to deliver a number of strategic changes which consistently lead to good customer outcomes whilst also protecting Monzo's interests, • Working with analysts, product managers, engineers and operations staff across Monzo to implement proposed changes, • Using qualitative and quantitative data sources to analyse the impact of recent changes as well as some monitoring of the overall portfolio performance, • As a senior member of the team, you will be supporting the growth and development of more junior team members., • Working with external partners, to ensure they adhere to Monzo’s standards and provide good customer outcomes, • Documenting and using data to ensure the execution of our strategy is in line with expectations with the right governance, control and monitoring. We’d love to hear from you if… • You have experience of working with external partners including relationship management and auditing, • You have experience in Collections and Recoveries strategies, • You understand the regulatory landscape including CONC, SYSC, Consumer Duty and the CCA (knowledge of equivalent EU regulatory frameworks is a plus), • You have leadership experience (directly or indirectly) and you are able to drive forward strategic projects, • You can identify, articulate and mitigate risks associated with strategic changes, • You have strong judgement, and can make trade-offs between what is desired with what is feasible, • You have a proven ability to gain approval for proposed business changes, • You are highly resourceful and a self-starter; you excel at researching, untangling, and mapping out unfamiliar regulatory frameworks or new operational domains., • You are comfortable working in a fast-moving, ambiguous and changing company, • You have experience working cross-functionally with engineering, risk, operations and finance teams, • You are a collaborative, strategic problem solver who loves working hard towards a deadline, • Giving customers in financial difficulty the best outcome is at the heart of what you do Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What’s in it for you £53,100 - £71,900 (depending on experience) + Incentive award tied to performance This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. The application journey has 4 key steps • Initial Recruiter Screening Conversation., • Initial Interview with the Hiring Manager, • Role Specific Interview, • Behavioural Interview This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Growth Marketing Manager | Remote (UK) | Ecommerce Retailer | £65,000 - £85,000 Gleeson recruitment group has exclusively partnered with a health & wellbeing retailer to recruit a Senior Growth Marketing Manager into their team. A digital first retailer, they currently are going through a sustained period of growth, making this a very exciting time to join the business! As the Senior Growth Marketing Manager your role will focus on implementing the growth strategy across all performance marketing channels and driving acquisition to site. You will be responsible for the European paid media strategy, with a focus on budget spend, media mix, monitoring performance and channel optimisation. You will build test and reporting framework to implement continuous improvements to optimise performance. The Role: • Drive the performance marketing strategy across paid social, paid search, shopping, display and video., • Own and manage all aspects of the paid search landscape, from budgets, media mix, execution and post campaign analysis., • Using in depth reporting and data to understand where results are coming from and what areas need optimisation., • Optimise paid campaigns to ensure continuous growth, and drive performance for the business including, keyword research, automation, A/B Testing, copy changes, bid adjustments and so on., • Regular reporting and providing feedback to stakeholders on campaign performance., • Review budget spend and ensure spend is allocated in the right way and will yield the best results., • Collaborate with wider US and European marketing specialists to identify areas for growth in individual markets., • Be the main point of contact for agencies. The ideal candidate will love data, be results driven with an analytical mindset! Experience in the following is a must: • Strong Retail / Ecommerce experience, • Handled large budgets, in excess of £5 Million, • Extensive knowledge of the paid search, paid social and paid display landscape., • Deep understanding of customer analytics - CPA, ROAS & LTV, • Can thrive in a fast paced, performance driven environment, • Ability to look at data or results and make suggestions for optimisation and improvement, • Experience with a second European language isn't required but would be a plus! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Our marketing team is transforming and growing. We're delivering an exciting program of projects and campaigns and we're looking for a senior marketing executive to join the team at this pivotal point. We've laid the foundations and now we're accelerating. We're looking for someone to join the team for a 7-month FTC to market Sopra Steria and join us in transforming a vibrant function within the organisation. What you will be doing: The Senior Marketing Executive will be central to the ambitions of the marketing team, helping to deliver exceptional campaigns. The successful candidate will work with stakeholders from across the business to plan and develop campaigns and manage the channels to deliver them. On a day-to-day basis, you'll be involved in: Activation of the tactical marketing plan: • Ensuring the smooth running of marketing activity across our key accounts and campaigns. Plan and execute multi-channel marketing campaigns to support sales efforts., • Develop and manage brand building and demand generation activities. Utilise various marketing channels such as content marketing, social media, white papers, and events to drive engagement and conversions. Monitoring performance and measurement: • Regular monitoring and monthly reporting on campaign performance. Recommending improvements to our plans. Content creation and coordination: • Work with our content manager to create high-quality, targeted content including whitepapers, case studies, blog posts, website content, video, social media and other collateral to support marketing campaigns., • Ensure content is aligned with brand messaging and resonates with our target audience. Supporting the writing and curation of content. Our audience and markets: • Having a deep understanding of key markets and our target audience within the market. Understanding the problems they face, the messaging that resonates and the places they go for information. Continuous researching of the market and our competitors to ensure we are at the forefront of the market., • Work with our Market Insight team to assess market trends, consumer behaviour and analyst views. Then translate this insight into developing key messages and market activities aligned to specific propositions and services Event coordination: • Identify, promote and coordinate events and follow up programs. What you’ll bring: • Marketing degree or similar qualification; It would be great if you had: • You’ll need to be proactive and a real problem solver with a "can-do" attitude. You’ll be confident in speaking with senior leaders, suppliers and industry bodies. You will enjoy mapping out processes and procedures, and leading marketing campaigns to deliver business objectives., • While this isn’t a design role, you should have a good eye for detail and a level of creativity in thinking and approach. The ability to write compelling content would be useful but isn't critical. Being organised and adept at planning is vital to managing multiple projects and campaigns. If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you! Employment Type: Full-time, Fixed Term Contract Location: Hemel Hempstead Security Clearance Level: SC Internal Recruiter: Alex Salary: Circa £35,000 Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better. Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions. Together we are building a better future by delivering real and lasting value. We are just at the start of what we can achieve together. Come and join us!

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + | ✨ ⭐Our Compliance Assurance team We’re looking for a Compliance Assurance Manager to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team. 🔑You’ll play a key role by... • Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan., • Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter., • Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements., • Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely., • Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail., • Tracking and validating closures of actions stemming from compliance assurance reviews., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance., • Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts., • Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning., • Inspiring a proactive, positive culture towards regulation and legislation across the bank., • Delivering continuous improvement to the function and helping to create a ‘centre of excellence’. 🤩We’d love to hear from you if… • You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics., • You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks., • You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance., • You have the ability to analyse large amounts of information to draw clear, conclusions., • Experience in a Fintech, data driven or highly automated environment would be a plus., • You have in depth knowledge of the role of the Risk and Compliance function., • You have great stakeholder management skills at various levels of seniority. You’re able to build strong, mutually respectful relationships with diverse teams and deliver findings and issues with kindness., • You are a compliance assurance SME and recognise the value of compliance being a competitive advantage in a business like Monzo., • You’re excited about the future of banking and want to work with us to shape it safely. 🙌What’s in it for you 💰£60,000 - £75,000 ➕ share options. 📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Recruiter call - 30 mins, • Initial video interview with hiring manager - 30 mins, • Technical video interview with hiring manager & stakeholder - 60 mins, • Behavioural video interview with two stakeholders - 60 mins Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £86,000-105,000 + | ✨ About us: At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core. Our range of borrowing products are critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding fast, from personal to business credit, and markets beyond UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role The mission of Borrowing ML Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be working alongside a team of very experienced and highly efficient ML Scientists, with well established toolings for the fully lifecycle of ML models. Each of you owns multiple ML applications end-to-end, from experiment design and data curation, to deployment and monitoring. You will be empowered to innovate in the data, methodologies and toolings, so we can build better models easier and faster. You will have exposure to all Borrowing products and applications, with autonomy to decide what are the most impactful topics to work on, and how to deliver them. You will work closely with our Credit Strategy Managers, Model Validation Analysts, Backend Engineers, and Product Managers, to fit your model development into the product roadmap. You are also empowered to think big about the business, market and customers, to influence our product and credit strategy beyond just the world of models. Our technology stack We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): • _ for all of our analytics usages, • and for our data modelling and warehousing, • PyData stack for model development and offline deployment, • Google Vertex AI platform for cloud computing, • _ for backend infrastructure, • Python for ML model microservices, • Go lang for most other microservices, • AI toolings for productivity (an evolving list), • Google suites including access to Gemini, • ChatGPT enterprise, • Claude code 🤩 You should apply if: • You are result oriented and motivated by the impact on our customers and business, • You enjoy a high degree of autonomy and thrive in a fast-paced environment, • You are keen to grow your knowledge in both business and technology 📌 You must have: • Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering, • In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc, • Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap, • Experience of end-to-end model development and maintenance of ML models used for business critical automated decisioning, in a consumer facing industry, • Great attention to details while keeping an eye on the big picture, • Excellent communication skills to articulate complex problems, • Capability to build mutual respect and trust with people of different background Nice to have: • Experience in UK/EU retail lending businesses for personal/business customers, • Experience of ML model governance in a regulated industry, • Experience in leverage modern day AI tools for productivity The Interview Process: Our interview process involves: • 30’ Recruiter Call, • 45’ Initial Call, • 60’ ML technical skill interview, • 60’ Behavioural interview All interviews will be conducted through Google Meet. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ What’s in it for you: 💰 £86,000 to £105,000 ➕ plus stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travels to London. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DC2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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