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  • Restaurant General Manager
    Restaurant General Manager
    13 days ago
    £50000–£55000 yearly
    Full-time
    Cheam, Sutton

    We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £50,000-£55,000 per year ( service charge and bonus included )

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  • Operations & Lead Housekeeper – Boutique Stays (Chessington)
    Operations & Lead Housekeeper – Boutique Stays (Chessington)
    25 days ago
    £30000–£38000 yearly
    Full-time
    Chessington

    Pay: £30,000.00-£38,000.00 per year Job Description: Please read carefully before applying. This is a hands-on role. We operate a small portfolio of high-end boutique accommodation in the Chessington area and are looking for a hands-on Operations & Lead Housekeeper to take full ownership of day-to-day operations. This role includes cleaning, laundry, ironing, basic maintenance, weekend work, and occasional out-of-hours guest communication. There is a base salary of £16,200 (£1350 per month) and then a share of revenue (also paid monthly). So good perfomance, ownership and care for customer will increase pay. ⸻ Key Responsibilities • Personally clean and prepare two accommodation units to a high standard, • Manage laundry, ironing, linen organisation, and keep the laundry room tidy, • Order new linen and supplies proactively, • Carry out basic maintenance and repairs and arrange specialist contractors when needed, • Find, manage, schedule, and quality-check part-time cleaner(s) as required, • Ensure cleaning standards are maintained across all units and step in when cover is needed Working Pattern (Important) • This is not a 9–5, Monday–Friday role, • Workload is seasonal: summer is significantly busier than winter, • Holiday time cannot usually be taken during busy periods and should be planned for quieter months, • There will be quieter days with no changeovers, where you may work from home handling guest messages and admin, • Weekend availability is essential (weekends are almost always booked) Requirements (Essential) • Lives locally to Chessington (or very close by), • Own car required, • Experience in housekeeping, hospitality, or property operations, • Comfortable with hands-on cleaning and physical work, • Confident organising and managing other cleaners ⸻ About You • Takes pride in making spaces look flawless, welcoming, and beautifully presented, • Loves making guests feel comfortable, relaxed, and genuinely cared for, • Is kind, sincere, and a great fit for a small, friendly team culture, • Is reliable, punctual, and proactive, with the confidence to take initiative, • Enjoys responsibility and ownership rather than rigid routines Hours & Pay • Typically 25–35 hours per week (varies with bookings), • Flexible working pattern depending on occupancy This role suits someone who values flexibility, ownership, and high standards rather than fixed office hours. Please only apply if you are comfortable with all aspects described above. Ready to Join? If this role sounds like a good fit, we’d love to hear from you. We offer a paid trial with immediate start, giving you the opportunity to experience the role firsthand and ensure it’s the right fit for both sides. Thank you for taking the time to read the advert — we look forward to reviewing your application. Kind regards, Matt

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    1 month ago
    £13–£15 hourly
    Full-time
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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