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Head of Internal Audit Salary £85,000 to £100,000 depending on experience Permanent Hybrid Home & Folkestone Are you ready to take the lead in shaping the future of internal audit at Saga plc? Were searching for a dynamic and credible audit expert to step into the pivotal role as Head of Internal Audit. This is a rare chance to oversee a talented team of four auditors, driving best practice and delivering a robust audit plan spanning regulated industries including Travel, Cruise, Insurance, and Financial Products. In this strategic position, youll champion excellence by promoting a high-performance, high-challenge culture where accountability and ambition are celebrated. Youll have full responsibility for the coordination and delivery of internal audit activities, ensuring risk, control, and governance across the Group are efficiently managed. Were looking for someone who can inspire a Business Partnering approach within the audit function, adding real value and driving continuous improvements that enhance Sagas customer service and support achievement of strategic objectives. Your expert leadership will steer the team towards innovative solutions and impactful outcomes. For this role in audit, Saga offers a flexible hybrid working model, blending meaningful in-office collaboration in Folkestone (typically 12 days per week) with the freedom to work from home. Our team thrives on sharing knowledge, learning together, and celebrating successesmaking every week an opportunity for growth and connection. Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 15% Car allowance £4,800 per annum Private medical insurance after 1 years service Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities You will be fully responsible for the following areas; To build and manage a high-performing team of respected internal audit professionals. Developing and implementing the Audit plan and supporting the Operating Board in understanding their role and accountabilities in mitigating and managing risk within their area of responsibility. Facilitating the development and implementation of the Internal Audit Strategy, providing strategic leadership and direction to the team. Implementing action plans related to risk assessment and annual planning, audit execution, audit reporting, and the BU Audit and Risk Committees. Providing a robust and supported annual opinion to the BU Audit and Risk Committees on the effectiveness of the internal risk and control environment in accordance with professional standards and corporate governance requirements. Leading Internal Audits annual risk assessment and planning process to develop the audit plan and ensure it is responsive to and aligned with the strategic objectives and risk profile of the business units. Ensuring all Internal Audit reports are clear, concise, identify root causes with practical solutions, and ultimately provide value to management. Listening to the business and Internal Audit colleagues to improve processes and reporting where appropriate. Meeting regularly with the Audit Risk and Compliance Committee to report the status of Internal Audits and ongoing monitoring activities. Proactively informing senior management of significant risks or exposures related to internal controls, compliance, and/or governance. Following our Governance and Business Code of Conduct and always acting with integrity and due diligence. Promote a culture of continuous improvement, continually looking for innovative ways to design and develop strategies which are based on the latest trends and research. Using my knowledge and expertise to make sure the policies and processes my team and I develop underpin delivery of business priorities, and are simple, relevant, and inspiring. Networking to stay connected with business trends and changes. The Ideal Candidate Saga is embarking on a big transformation journey, so we will need experience gained from large scale change programmes within a plc / FTSE environment. You will already be a professional audit expert, now looking for a varied setting in a Head of role. You will have a wealth of knowledge gained from regulated industries across businesses that are customer centric, ideally like hospitality or travel. You will also need to demonstrate the following skills and technical qualifications; CIA, ACA, ACCA, CMIIA qualified and experience IA leader Can lead a team of SMEs while providing oversight and guidance to deliver robust assurance to the Operating Board and Audit and Risk Committees. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this is essential. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-KF1 TPBN1_UKTJ

Head of FP&A (Holidays) Salary £75,000 - £85,000 depending on experience Permanent Folkestone Hybrid At Saga, were on an exciting growth journey within our Travel business, and were looking for a senior finance leader to help shape what comes next. Working closely with the Travel CFO, this is a high-impact leadership role at the heart of a £500m+ turnover business. As Head of FP&A for our Holidays business, you will provide financial stewardship, lead best-in-class planning and analysis, and play a critical role in driving commercial performance. Youll partner closely with senior stakeholders across the business, turning complex data into clear, actionable insight that influences key strategic decisions. This is more than a traditional FP&A role, its an opportunity to shape the financial narrative of a growing business, lead a high-performing team, and ensure finance is a true driver of value, performance, and growth. If youre commercially astute, thrive on influencing at senior levels, and want to make a tangible impact in a dynamic and evolving business, this is a standout opportunity to lead and grow with Saga Travel. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 15% Car allowance £4,800 per annum Private medical insurance after 1 years service Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Our new Head of FP&A for the Holiday business will be accountable for financial planning integrity, P&L accuracy, and a cohesive financial narrative that underpins business decision making. Other accountabilities will include; Owning financial performance & planning, setting standards for forecasting and KPI framework Driving cross-functional alignment across business functions, ensuring Finance strategically shapes commercial decisions. End-to-end ownership of the P&L with financial accountability for revenue and, gross profit. Ensuring accuracy, transparency, and Exec insight. Leading Five Year Plan, budgeting and forecasting and owning the planning cycle across business functions Building and leading a high performing FP&A team with best practice forecasting processes with accountability and ownership Owning planning systems and models and drive automation and data integrity Leading month end P&L with robust analytical review Leading business partnering across multi functions including commercial, operations, product and marketing teams, challenge and create value added Driving performance management with product economic insight influencing the P&L. Owning commercial performance narrative, that drives commercial and financial outcomes into clear insight that informs Business understanding. Delivering commercial modelling and decision analysis, including scenario modelling, and commercial risk/return assessments. Providing commercial value across volume growth, margin improvement and cost transformation, ensuring insights deliver tangible financial results. The Ideal Candidate You will be a qualified accountant (ACA/ACCA/CIMA) with proven senior leadership across FP&A and commercial finance. Whilst experience in the travel industry would be advantageous, we are open to considering candidates with advanced commercial insight and modelling capability in other sectors. You will also be able to demonstrate; Ownership of planning and performance, including budgeting, forecasting and full P&L accountability. Exceptional senior stakeholder influence, able to engage, challenge and shape decision making High proficiency in planning, analytics and MI tools (e.g., Workday, advanced Excel) Advanced financial modelling, scenario analysis. Business partnering and ability to challenge senior stakeholders constructively. Strategic planning, long term value creation and commercial performance optimisation Leading and developing multi disciplinary high performing teams. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

The role offers a competitive salary, flexible working hours, and support for professional qualifications.

Lead Copywriter Saga Travel Salary up to £40,000 FT- 35 hours per week Permanent Hybrid- Folkestone (3 days a week in the office) If youre an experienced Copywriter passionate about travel, who takes pride in delivering consistently high-quality copy, this is a pivotal role within the business, where youll play a key part in delivering engaging marketing communications for both colleagues and customers. Reporting to the Copy & Content Manager, youll work closely with in-house creative and marketing teams, the wider travel business, and external agencies where needed. Working as part of a small, established Copy Team, youll contribute to a diverse and exciting portfolio of travel products. This includes boutique ocean and river cruises, hotel stays, escorted tours, and special interest holidays, as well as the Titan touring range. Your work will span a wide variety of multi-channel marketing activity, from direct mail brochures and leaflets to press and digital advertising, website content, email campaigns, and paid social media. Were looking for a proactive, commercially minded Lead Copywriter who thrives in a fast-paced, evolving environment. Youll be a natural self-starter who can lead with confidence and adapt quickly as priorities shift. Youll enjoy the pace and variety that comes with changing demands, seeing it as an opportunity to problem solve, reprioritise and lead campaigns from start to finish. Youll be passionate about engaging and inspiring our customers, by creating compelling copy that brings Sagas travel products and destinations to life. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Write clear, persuasive and original copy that reflects Sagas tone of voice, adapting messaging for different customer audiences Develop compelling ideas and content that bring our travel products to life, highlighting key selling points and points of difference Research and create engaging content across multiple formats, including product copy, blogs and campaign assets Collaborate closely with design, marketing, CRM and digital teams to develop strong creative concepts across print and digital channels Manage multiple campaigns and projects simultaneously, ensuring delivery to brief, deadline and a high standard Review, edit and proofread copy, incorporating feedback from stakeholders and maintaining brand consistency Apply customer insight and market awareness to inform creative decisions and improve effectiveness Support and guide other team members, stepping in as deputy to the Copy & Content Manager when required Stay up to date with competitor activity and marketing trends, contributing ideas to keep communications fresh and effective The Ideal Candidate You will already have experience in the travel sector and in fast-paced environments, while being confident working across both print and digital channels. Youll bring a proactive mindset, with a proven ability to lead campaigns from concept through to delivery, maintaining quality and consistency throughout. Proven experience writing high-quality copy in an agency, publishing or in-house environment Strong proofreading skills, with the ability to deliver accurate, detail-focused work across multiple channels Excellent communication skills, with confidence to challenge and influence stakeholders in a constructive and professional way Highly organised, with the ability to manage multiple projects under pressure and to tight deadlines Comfortable working both independently and collaboratively within a cross-functional team Commercially aware, with an understanding of how copy supports business and marketing objectives A positive, solutions-focused mindset with a proactive approach to creative challenges Confident using relevant software such as Microsoft Office, Adobe InCopy, Acrobat and InDesign Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-LC1 TPBN1_UKTJ

Performance Marketing Lead Salary £35,000 to £40,000 depending on experience Permanent Hybrid - London & Folkestone Step into a hands-on role where youll lead high-performing acquisition marketing activity that directly drives commercial growth across Sagas Insurance products. With a strong focus on PPC and performance channels, youll take ownership of campaigns across selected products, optimising activity in a highly competitive insurance landscape where precision, pace, and data-led decision making are key. At Saga, were known for our trusted brand, heritage, and deep understanding of our customer. This role sits at the heart of that journeycombining performance marketing expertise with a collaborative, cross-functional approach. Youll work closely with agencies and internal trading teams to continuously test, learn, and improve, ensuring our acquisition strategy reflects both our commercial ambition and our commitment to delivering a standout customer experience. We work in a hybrid way at Saga, both at home and in the office. The Financial Services Marketing team (Insurance and Money) get together about twice a month in either London or Folkestone. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our new Performance Marketing Lead, you will own day to day management of digital acquisition activity, including but not limited to paid search (PPC), paid social, programmatic and affiliates to ensure KPIs and commercial targets are met. Other accountabilities will include: Reporting and analysis of online marketing channels performance using multiple data sources Managing the circulation and approval process for internal marketing materials. Ensure that all customer-facing communications and propositions are compliant and meet the standards set out in the Marketing Approvals Process Supplying approved creative assets to media agencies and support the QA process across various channels, including paid search, paid social, display, native, and press Building and maintaining strong relationships with agency partners, working collaboratively on performance and analysis to identify areas for improvement and new initiatives. Working closely with Ecommerce and Performance Analyst to deliver regular performance deep dive, setting the foundation of a data-driven roadmap that guides the implementation of campaign test and learn and new initiatives. Monitoring the changes in market and consumer behaviour using market and competitor reports available, bring insight, problem, and opportunity statements to trading stakeholders. Supporting ATL media planning and delivery, including but not limited to TV, radio and press. Working collaboratively with the wider marketing team, product, and creative teams to ensure alignment of creative and customer value propositions throughout the customer journeys, reflect the core brand message Experience is Everything. Showing sound financial practise across paid media, including raising purchase orders and signing off on invoices for payment, to maintain consistent operation of paid media channels The Ideal Candidate You will have proven experience of developing multi-channel digital campaigns across PPC, Display, Affiliates and Social. Whilst experience in the Insurance industry would be of advantage, we are open to considering candidates from the wider financial services or other regulated industries. Youll be able to demonstrate: Analytical skills using reporting platforms such as Google/Adobe Analytics Google Ads, Facebook Business Manager and/ or programmatic networks would be highly advantageous. Experience of ATL media, including TV, Radio and Press is desirable but not essential. Managing and interpreting customer intelligence to enable business improvements Commercially minded and results driven mindset, with strong numerical and analytical skills, comfortable deep-diving into performance data to identify trends, diagnose issues, and inform decisions. Ability to work autonomously and make decisions with some oversight from management Effective communication skills and the ability to couple business goals with customer needs and translate into digital marketing roadmap for future activity Ability to flex and adapt quickly to change High levels of drive, enthusiasm and energy Consistently challenges and raises the bar on business and employee performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ