Business Development Team Manager - Distribution
hace 4 días
Milton Keynes
Job Title: Business Development Team Manager - Distribution Reporting to: National Sales Manager Mission: Expand the distributor network, its knowledge and efficiency and increase our share of its customer base. Duties and Responsibilities • Lead, mentor, and motivate the distribution team, providing guidance and support to help them achieve their individual and team targets., • To coach all aspects of job-related knowledge, skills and behaviours, • To monitor activity levels, activity quality and productive focus and provide regular feedback to individuals in the sales team, • Must be comfortable holding people to account, • To work with HR to recruit the right people for your team when applicable, • To conduct team meetings on regular basis, creating appropriate agendas, • To create appropriate data and statistics to report to Senior Leadership Team (SLT) Planning: • Performance monitoring: Understand and monitor our performance against the Distributor's own supplier performance management - share with SMC internal teams. Maintain a distributor scorecard as our assessment of distributor performance, • Promotion: Engage distributors with product promotions in collaboration with the Marketing department, • Contracts: Ensure contracts exist to protect SMC's brand, investments, business transfers, • Review meetings Facilitate 6-montly board-to-board meetings with top distributors, • Produce, execute and maintain an annual plan for sales area/account portfolio to achieve set sales objectives., • Continually identify new customer businesses to expand the customer base, • Continually expand our share in all customer with an account strategy to target all achievable business opportunities, • Maximise time in developing new business by ensuring service expectations of existing trading accounts are met by internal departments/Distribution/Online tools according to the service strategies outlined for your customer base, • Use sales reports provided to analyse customer sales performance and trends, modifying plans where appropriate Make profitable sales to customers through: • Selling the value in our products against our customers' specific needs, • Ownership of the business proposal, regardless who raises the quotations, • Building and facilitating relationships between key customer contacts and the people they need to be connected with according to the service strategies outlined for your customer base Product promotion: • Develop sufficient personal depth of product knowledge to recognise and act on all opportunities, • Recognise all capability gaps within SMC's range and register New Product Development Proposals with our Sales HQ., • Collaborate with specialist teams to secure new business, • Actively participate in all product campaigns and surveys as requested by Marketing, • Promote new products Supply chain planning: • Ensure all regular demand goods are adequately forecast, planned & reviewed, • Ensure all irregular demand goods are either selected from our stock profile or that the customer clearly understands the delivery lead-time for non-stocked items Training: • Train all customer contacts to be as autonomous in product selection, pricing and ordering as they will accept Data management: • Maintain Sales Connect CRM so that anybody in the global Corporation can understand the strategy, sales activity, opportunities, profile and contact network of your customer portfolio, • Maintain current and accurate customer sales potential data against which business decisions can & will be made, • Be responsible to code all customer details correctly according to corporate guidance, • Maintain only business-related customer data on company software Standard requirements of all SMC employees: • To work as a team to address our weaknesses and take the necessary actions to turn these into strengths, • To work as a team, to realise the opportunities that are available and to obviate the threats, • To strive to achieve the business targets of the corporationContribute to the growth of the company, the community and themselves, • Comply with Health & Safety guidelines, • Comply with the Environmental guidelines, • To demonstrate competency in the role you perform, • To be responsible for your own development within the role/organisation, • Keep information confidential, • To promote and adhere to the workplace values of SMC: respect for each other, zero tolerance to discrimination, and creation of high moral in the workplace, • Act with professionalism, integrity, be open with your communication, think as a team and show respect to your colleagues, our customers and yourself Other: • Any other duty that may be required by your line manager, or as directed by the Management team, • To abide by the company rules, • Follow the procedures described in the “Employee Handbook”, • Current UK driving licence, • Current passport, ability to travel to Europe and Internationally, if required Authorities: • Holidays must be agreed in advanced with responsible manager, • Any expenditure must be approved with the responsible manager Business Development Team Manager - Distribution #J-18808-Ljbffr