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Overview: The part time Customer Service Representative role is a varied and challenging customer facing role set within our fast-paced Customer Contact Centre. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You’ll be part of a supportive team, focused on your development, training and well-being. We are recruiting for Part-time colleagues on permanent contracts: • Part time is 25 hours per week – Monday to Friday, 5 hours per day • Options are 10:00 – 15:00 or 11:00 – 16:00 or 12noon – 17:00 • Part time colleagues are required to work full time hours (37 ½ hours) during the initial training, which will be paid There will be no weekend, evening or bank holiday working. Successful candidates will be based in our stunning city centre office in Leeds, which is just a few minutes’ walk from the train station and is close to several bus routes, including the Park and Ride route. You’ll work from the office each day and then possibly move to hybrid working once you have successfully completed your probation. Our assessment process includes a 15-minute telephone chat with a member of the Customer Contact Centre Leadership team, followed by an onsite interview, allowing you time to really find out about what we do. The initial chats will take place from Monday 12th October, with second stage face to face interviews conducted from later that week. If you are successful in your application, and we offer you a role, you will join us on Monday 2nd November 2026. PLEASE NOTE: Whilst this is currently the only start date, if you are unable to join on this date, we will discuss alternatives for later in the year with you. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your role and we’ll provide the support you need to do just that. Benefits: • A competitive basic salary • 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year • Weekly huddles, monthly 1 to 1’s and reviews • Appreciate programme and MD/CEO Awards: Employee recognition for colleagues demonstrating our values • Monthly Awards, Departmental Thank you emails and Townhall meetings for recognition • Departmental welfare representative and committee and team events • Health, wellbeing and lifestyle rewards and discounts that can be tailored to support you and your family. Everything from: Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme • Appreciate programme: Employee recognition for colleagues demonstrating our values • Company Pension Scheme and Life Assurance • Parental leave and Gender Transition leave • Employee Assistance Programme • Talent Referral Programme • Medical insurance • Learning & Development – Development opportunities at your fingertips via self-paced learning and access to LinkedIn Learning What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: • Strong written and verbal communication skills • A passion for customer service and a desire to resolve queries through to completion • Experience within the Financial Services industry would be advantageous, as would experience within a Customer Service Contact Centre environment • Demonstrable experience of working and delivering daily, weekly and monthly targets • Excellent problem-solving skills, with exceptional attention to detail • Great working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one time • An ability to identify your own areas for learning and self-development, whilst taking responsibility for your own performance Day to Day, you will: • Respond to inbound contact from shareholders and their representatives • Undertake identification and verification checks on all enquiries • Escalate queries, complaints, risks and issues promptly if required • Accurately record information in the relevant systems • Identify customer needs and respond positively and professionally whilst identifying opportunities for process improvements that will have a positive impact on the customer experience • Develop and demonstrate expert knowledge and awareness of our products and procedures The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

In return we'll provide all the training you need to thrive.

Free Training & Development – Unlimited access to thousands of courses with FuturU.

You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us.

If you haven't worked in the care sector before, we'll help you feel right at home from the start with our induction, buddy and ongoing training programmes.

Senior Health Care Assistant When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Position : Senior Health Care Assistant Care home : Hillside Court Location : St Anthony

Pay rate advertised includes bank enhancement.This is a casual, part-time role offering flexible working.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they de

It doesn't matter if you've never worked as a Ward Host / Hostess before. As a Ward Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference! Key responsibilities: Provide

Senior Health Care Assistant - nights When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Position: Senior Health Care Assistant Care home: Wheldale Heights Location: Ca

To provide and supervise the delivery of Residential care, acting as a resource for all the caring team, identifying any training and development needs, assisting colleagues to their maximum and assist in training programmes. To be an active and encouraging member of the care team, contributing to t

Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents.Are you the right candidate for this opportunity Make sure to read the full description below.Senior Care Assistant Contract.Full and Part Time hours available.Paid DBS,

Carefound Home Care is seeking a Live-In Care Assistant to work in local areas across Cheshire, Nottinghamshire, and Yorkshire.The role involves living in the client's home on a rota pattern (e.A driving licence and own car are helpful but not required.You’ll enjoy benefits including weekly pay, p

A social connection facilitation company is hiring part-time Event Hosts to create meaningful social experiences across the UK. If you have a background in event hosting, community building, or facilitation, and can commit to at least one event a month, this could be a great opportunity.

Follow Health and Safety requirements and complete all required training. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

White Stuff is seeking seasonal Customer Hosts to join our Castleford stores for the festive period.

Cleaning Operative for a new shop opening at Lakeside Shopping Centre.You will join a small team to keep the store clean and presentable during opening and completion phases.Hours are 18 per week across six shifts, including early mornings from Monday to Saturday and Sunday mornings.The contract is

The role requires safeguarding awareness, moving & handling training, and a full UK driving licence with access to a Motability car for transportation.

Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational h

Care Assistant for teenager - 12 hrs p/w (term time) 16 hrs p/w (hols) @ £13.To assist with a variety of tasks, helping a 17-year-old full-time wheelchair user develop his independence and help manage social situations.Our teenage boy likes cinema, theatre, going for walks, eating out and gaming co

Meet and greet visitors, notifying tenants and hosts of their arrival.

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Cleaning Operative - Nairn (SCTM94).Please Quote Reference - SCTM94.Bridgemill, Forres Road, Nairn IV12 5AA.Cleaning operative, minimum 6 months (desirable).Happy to work individually or as part of a team.Stream - Access your earned wages before payday.Company Pension (automatically enrolled where e

We sort care assistant day jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.

Spotless Commercial Cleaning Ltd in Nairn is recruiting a Cleaning Operative for a retail environment.The role is Monday to Friday, 1.Ideally you will have at least 6 months cleaning experience; reliable, energetic and able to communicate effectively, and happy to work solo or as part of a team.Bene

We sort receptionist / administrator jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.

We sort office administrator & receptionist jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.

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Direct Cleaning Services,currently have an exciting opportunity for someone to join our thriving team as a mobile cleaning operative, covering various locations, with an immediate start for the right candidate.A variety of soft skills and experience may be required for the following role Please ensu

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You will have access to a free training platform and be given the opportunity to develop your knowledge and grow your skills. Training will be provided, however, cleaning experience of at least 1 year is preferable.

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Seeking a full-time evening cleaning operative to maintain high cleanliness standards in an NHS healthcare environment in Southampton.

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Seeking a reliable Cleaning Operative for a part-time role in Waltham Abbey, responsible for maintaining cleanliness in office, communal, and warehouse areas.Requires attention to detail and a strong work ethic.

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Seeking a dedicated Cleaning Operative for HMP Hollesley Bay, working Monday-Friday on a full-time permanent contract.

We sort warehouse operative/office assistant jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.