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VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Property Services Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. Shifts are held over Monday to Friday. No weekend working. Permanent position. This role will be based at the company's Newtownabbey (Mallusk) office. This role also offers growth opportunities. Salary Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities Responsibilities Be the initial point of contact for tenants for urgent, routine and adaption works Scheduling customer appointments and creating events Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability Raising survey events on new COTs, Adaptions and Response jobs Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly Liaise with administration team, supervisor and management to answer queries and review works in progress. Liaise daily with client district maintenance officers/administrators Monitoring of required completion dates, ensuring they are meet, or extension requested were required Dealing with queries and complaint resolution Maintaining standards and processes to reach KPI targets. The Ideal Person IT literate, proficient in Microsoft Office Previous experience of scheduling/ coordinating / planning Preferred Experience operating within a face paced social housing, property or construction industry with a focus toward housing maintenance A Degree / HND in a related discipline For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. Fabulous service. VANRATH were excellent - Can't recommend highly enough. My experience with VANRATH was very positive and stress free. VANRATH were very professional and supportive. I would definitely use VANRATH again. VANRATH were brilliant to work with and kept in contact throughout the process I would recommend to a friend. Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role! Vanrath have been great to work with and have provided a really professional service. A special mention has to go to Ross (Senior Recruitment Consultant) who helped me so much in securing a contract. Would highly recommend. I wanted to express my sincere appreciation for the outstanding support provided by Ross Stevenson from Vanrath. Thanks to his expertise and dedication, I recently secured a great job opportunity. Ross demonstrated exceptional professionalism throughout the process and his transparent communication and constant updates made it a seamless experience. Thanks a lot Ross for your invaluable assistance. Everything was dealt with extremely quickly and Joseph maintain really good communication throughout the process. Highly recommend for those looking to make a change or find a new job. Skills: Planner Scheduler property services admin administrator housing Benefits: Fantastic Benefits Package

VANRATH is delighted to support a leading Professional Services organisation in the recruitment of a Property Services Administrator. This is an exceptional company known for having one of the strongest workplace cultures in Northern Ireland, along with excellent opportunities for career progression. Hours: Monday-Friday (no weekend work) Contract: Permanent Location: Newtownabbey (Mallusk) office Progression: Clear development and advancement opportunities Salary: Highly competitive and fully negotiable, complemented by an excellent benefits package and outstanding progression prospects. Key Responsibilities Act as the first point of contact for tenants regarding urgent, routine, and adaptation works. Schedule customer appointments and set up events efficiently. Notify customers of planned workforce arrival times and allocate jobs to the appropriate trade or department, taking into account cost, customer service, and resource availability. Raise survey events for new COTs, adaptation works, and response jobs. Track progress of all jobs to ensure scheduled works are completed and PDAs are submitted accurately. Work closely with the administration team, supervisors, and management to resolve queries and review job progress. Communicate daily with client district maintenance officers and administrators. Monitor required completion dates, ensuring deadlines are met or appropriate extensions are requested. Handle customer queries and assist with complaint resolution. Maintain standards and processes to support the achievement of KPI targets. The Ideal Candidate Strong IT skills, including proficiency in Microsoft Office. Previous experience in scheduling, coordination, or planning roles. Preferred: Experience in a fast-paced social housing, property, or construction environment-particularly within maintenance-focused operations. A Degree or HND in a relevant discipline. For more information on this role-or to discuss other opportunities across Belfast and Northern Ireland-please apply via the link below or contact Jack Groves at VANRATH in strict confidence. Fabulous service. VANRATH were excellent - Can't recommend highly enough. My experience with VANRATH was very positive and stress free. VANRATH were very professional and supportive. I would definitely use VANRATH again. VANRATH were brilliant to work with and kept in contact throughout the process I would recommend to a friend. Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role! Vanrath have been great to work with and have provided a really professional service. A special mention has to go to Ross (Senior Recruitment Consultant) who helped me so much in securing a contract. Would highly recommend. I wanted to express my sincere appreciation for the outstanding support provided by Ross Stevenson from Vanrath. Thanks to his expertise and dedication, I recently secured a great job opportunity. Ross demonstrated exceptional professionalism throughout the process and his transparent communication and constant updates made it a seamless experience. Thanks a lot Ross for your invaluable assistance. Everything was dealt with extremely quickly and Joseph maintain really good communication throughout the process. Highly recommend for those looking to make a change or find a new job. Skills: Planner Scheduler property services admin administrator housing Benefits: Fantastic Benefits Package

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. Were a technology company that leads with our humanitydriving our business priorities alongside meaningful social, community, and societal impact. Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individuals passions, growth, wellbeing and belonging. Were a technology company that leads with our humanitydriving our business priorities alongside meaningful social, community, and societal impact. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Scope of Responsibilities Provide system level pre & post-sales support for CIENAs Customer base. This includes answering incoming customer calls, testing, troubleshooting and remote technical support for CIENA optical products. An understanding of fiber optic transport and/or switching protocols is essential. Experience with Element Management or Network Management systems would be an asset. Basic understanding of data communications protocols including Ethernet and IP networks is beneficial. Specific Responsibilities Answer incoming calls from our global customers as well as document, validate, and capture adequate information to facilitate a technical investigation. Respond to customer inquiries and provide remote technical support for issues related to our optical products promptly and professionally via various communication channels (phone, email, chat). Troubleshoot and resolve network faults, performance issues, and configuration problems in a timely manner. Provide occasional after-hours work to support customer business requirements. Periodic weekend working required. Recover information necessary to escalate reported issues to senior engineers. Utilize debug tools as well as lab research to advance customers technical problems. Provide Customer feedback to Internal teams as appropriate. Contribute to the technical knowledgebase (KCS) Education and Experience Bachelors degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience Experience in a customer facing role would be an asset. Foundational knowledge of the operation of fiber optic transport and/or switching equipment. Basic problem-solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities would be an asset. Candidate Profile Must have excellent communications skill with the ability to communicate in the English language both verbal and written. Excellent interpersonal skills, with the ability to communicate technical concepts to both technical and non-technical stakeholders. Availability for onsite, in-person training and mentoring for a period of approximately 6 months from start date after which a hybrid work model will be possible. Customer-oriented mindset with a strong commitment to providing exceptional customer service. Ability to work independently and prioritize tasks effectively in a fast-paced environment. Ability to analyze, troubleshoot and resolve problems. Motivated self-starter with excellent time management skills with a willingness and ability to learn new concepts. An understanding of transport and switching systems for telecommunications applications and Optical Networking System level trouble shooting on fiber optic telecommunications transport and switching equipment. Knowledge of computers, data communications, LINUX, Databases, and IP network experience would be a benefit. Experience with network management systems would be beneficial. Ability to deal with stressful situations. #LI-SG1 Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Property Services Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. Shifts are held over Monday to Friday. No weekend working. Permanent position. This role will be based at the company's Newtownabbey (Mallusk) office. This role also offers growth opportunities. Salary Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities Responsibilities Be the initial point of contact for tenants for urgent, routine and adaption works Scheduling customer appointments and creating events Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability Raising survey events on new COTs, Adaptions and Response jobs Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly Liaise with administration team, supervisor and management to answer queries and review works in progress. Liaise daily with client district maintenance officers/administrators Monitoring of required completion dates, ensuring they are meet, or extension requested were required Dealing with queries and complaint resolution Maintaining standards and processes to reach KPI targets. The Ideal Person IT literate, proficient in Microsoft Office Previous experience of scheduling/ coordinating / planning Preferred Experience operating within a face paced social housing, property or construction industry with a focus toward housing maintenance A Degree / HND in a related discipline For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. From the very first interaction, my experience with VANRATH has been outstanding. The team operates with a level of professionalism, efficiency, and genuine care that truly sets them apart. They take the time to understand your background, ambitions, and circumstances, then actively guide you toward opportunities that really align with your goals. A special mention goes to Jack Groves, Conor Birch, and Sean Doherty, whose support and dedication made the entire process seamless. Each of them went the extra mile-whether it was providing honest advice, arranging interviews at short notice, or ensuring I felt confident at every stage. Their communication was clear, consistent, and reassuring from start to finish. What impressed me most was how proactive the team was. Even when I wasn't actively seeking a change, they helped me explore my options and quickly connected me with roles that turned out to be an excellent fit. Thanks to their guidance, I found a position that not only matches my experience but also excites me for the future. I couldn't recommend VANRATH highly enough-their professionalism, commitment, and personal touch make them a genuine standout in recruitment. I'd be delighted to work with them again. Skills: Planner Scheduler property services admin administrator housing Benefits: Fantastic Benefits Package