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The Release Manager oversees the planning and execution of application and infrastructure releases into production environments that support mission-critical government systems.The role coordinates schedules, dependencies, and approvals across development, operations, security, and business stakehol

The Storage Engineer, Mid designs and supports storage solutions that deliver reliable, high-performance data services for enterprise applications and virtual infrastructures. The engineer works closely with server, virtualization, and backup teams to ensure storage changes align with capacity, perf

Bachelor's degree in Business, Information Technology, Operations Management, or a related field, or equivalent relevant experience.

The Incident Response Coordinator supports the end‑to‑end response to IT incidents and service disruptions, helping restore normal operations quickly and reduce impact on mission‑critical systems.The role serves as the central coordination point for incident response activities, ensuring align

The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact.The role facilitates disciplined war rooms, enforces cadence and runbooks, drives cross-team collaboration, and provides executive-ready communications during and after major even

ASM Research, An Accenture Federal Services Company based in Little Rock, Arkansas, is seeking a ServiceNow Analyst. This role involves analysis and configuration support for the ServiceNow platform, ensuring operational requirements are met. You will collaborate with stakeholders, document processes, and assist in training and disaster recovery planning. The ideal candidate has a Bachelor's degree in Computer Science or related field, along with up to 3 years of relevant experience. Salary ranges from $69,700 to $91,350 with a focus on providing quality documentation and solutions. #J-18808-Ljbffr

The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance.This role serves as a key escalation point, drives continuous im

The Case Analyst IV will be a part of a team supporting development and implementation of case analysis work for reconciliation of data from the health insurance exchanges.The Analyst is responsible for efficient and timely hands-on troubleshooting, remediation, coordination, escalation, tracking an

The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support.This position goes beyond traditional call cent

The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment.The role receives and documents incidents and service requests, performs basic troubleshooting, and resolves common end‑us

The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment.The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collabo

Position Overview The DevSecOps Engineer, Mid provides engineering leadership to design, secure, and automate delivery pipelines and infrastructure that support mission‑critical applications.This role owns CI/CD workflows that integrate build, test, and security controls so deployments to cloud an