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Job DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary:The position will manage and maintain an Application Maintenance and Support Model for our enterprise platforms including HRIS/HR platforms as well as ERP/financial systems such as Workday, Microsoft Dynamics GP, and other corporate applications. The employee will have a balanced focused on daily operations across these critical platforms that are used across multiple business units, as well as maturing our support models and application roadmaps. Daily operational oversight will include incident management, user provisioning and maintenance, audit assistance, and reporting of issues and enhancements to IT Management teams. The position will report to DA Davidson IT but will work closely with the various business units to assist in projects and initiatives that provide efficiencies and further integration into the cloud strategy. This role will require extensive contact with senior management, external partners, and IT staff to identify opportunities, research upcoming releases and feature impacts across platforms. Qualifications:•Bachelor’s degree in information systems, Computer Science, or a related field; or an equivalent combination of education and experience. •ITIL v4 Foundations certification within one (1) year of hire date. Training and materials will be provided.•Several years of experience supporting enterprise business applications in a mid-sized or large organization is required, preferably with direct experience administering HRIS/HR platforms (Workday) as well as ERP/financial systems (e.g., Microsoft Dynamics GP) and other corporate applications.•Strong understanding of enterprise application support and integration concepts, including experience with data workflows or integrations between systems. •Ability to interpret and create technical documentation and business process workflows.•Familiarity with Workday (or similar HRIS) configuration and security setup, and with Dynamics GP (or similar ERP) administration is highly desired. •Solid knowledge of application security best practices – able to manage user roles, permissions, and segregation of duties within enterprise systems. •Awareness of data privacy and compliance requirements when handling HR and finance data. •Experience conducting or supporting audit processes for system access or data accuracy is beneficial.•Demonstrated ability to troubleshoot complex issues across multiple systems and find root causes in an efficient manner. •Proactive in identifying system risks or inefficiencies and adept at researching and implementing solutions or workarounds.•Excellent communication skills, both written and verbal. •Capable of translating technical information into business-friendly language. •Proven ability to work collaboratively with cross-functional teams.•High degree of self-motivation and ability to work independently with minimal supervision. •Strong organizational skills and attention to detail, especially when managing system changes or simultaneous projects. •Able to adapt quickly to changing priorities or regulatory requirements in the corporate environment. Duties:•Monitor and communicate upcoming changes to enterprise platforms, ensuring stakeholders are informed and prepared.•Collaborate with IT Risk teams to implement and maintain role-based access controls (RBAC), including automation of entitlement management.•Develop and maintain technical documentation, highlighting integration points and infrastructure dependencies.•Identify and participate in relevant communities, workshops, and training to stay ahead of platform trends and updates.•Coordinate with IT and vendors to manage major incidents and ensure timely resolution across supported platforms.•Lead efforts to maintain daily operational continuity and system stability, supporting the IT Service Desk with issue resolution guidance.•Define and enforce service level agreements (SLAs) in partnership with end users to set expectations for problem resolution.•Partner with business units to implement platform changes and enhancements that support daily operations and strategic goals.•Create and manage application roadmaps for Workday, Dynamics GP, and ATS systems, aligning with organizational priorities.•Maintain training materials and procedural documentation to support platform usage and administration.•Evaluate and recommend updates to policies and procedures, especially in anticipation of business growth or expansion.•Support regulatory audits and legal requests by providing relevant system data and documentation.•Represent IT in firm-wide initiatives and projects related to core platforms.•Facilitate regular meetings with business leaders to escalate issues and drive platform improvements.•Participate in vendor-led training and conferences to gather insights and identify potential impacts to enterprise platforms.•Apply project management and Agile-Scrum methodologies to guide platform-related initiatives.•Establish and uphold change management and quality assurance standards across supported systems.•Develop and maintain quality assurance materials and actively participate in testing activities.•Perform other related duties as assigned. What we offer:Competitive salary plus excellent benefits and perks including, but not limited to: •Medical, Dental and Vision•Company 401(k)and ESOP contribution •Generous sick, vacation, and maternity/parental leave•Paid holidays•Professional Development Opportunities•Tuition Reimbursement ($15,000 lifetime cap)•Discounted personal insurance including home, auto and recreational vehicles•Charitable gift-matching program•Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $29.00 - $31.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description SUPPORT TECHNICIAN Description The Support Technician role requires a multi-talented individual who will work to resolve basic to mid-level technical issues and assist with other miscellaneous projects. This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing routine software and equipment upgrades and maintenance. Position Type Hourly + Bonus Program: Support Technician 1: $20.83 Support Technician 2: $25.00 Support Technician 3: $30.00 Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance. Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans. Key Responsibilities · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Diagnose and resolve hardware and software issues via in-person, phone, or remote support. · Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment. · Set up workstations, including cabling, OS installation, and software configuration. · Use documented procedures and tools to analyze and resolve technical problems. · Follow established IT policies and best practices. · Maintain positive relationships with users and team members. · Work independently and collaboratively to address onsite support needs. · Document internal procedures in the knowledge base. Required Qualifications · Experience in IT support roles, including help desk and desk-side support. · Familiarity with IT ticketing systems and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software systems. · Familiarity with running PowerShell scripts. · Ability to manage ticket escalations and warranty service processes. · Administrative knowledge of Active Directory. · Strong interpersonal, communication, and problem-solving skills. · Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours. · Physical ability to lift up to 50 pounds. Preferred Qualifications · Associate’s or bachelor’s degree in Computer or Information Science. · Technical certifications such as A+, Network+, MCSE, MCP, or CCNA. · Experience with Microsoft Office 365 and/or Azure administration. Company DescriptionTecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.Tecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.

Job Description Bunch’s RV & Boat Storage is a locally owned, family-run business that takes pride in providing safe, well-maintained storage and friendly, personalized service to our community. We’re a small, tight-knit team that values reliability, initiative, and a positive attitude. About the Role: We’re looking for a proactive and organized Office lead to help manage daily operations and keep our office running smoothly. This hands-on role involves everything from customer communication to recordkeeping, facility monitoring, and supporting management projects. Every day brings variety — perfect for someone who enjoys staying busy and making a meaningful impact. Key Responsibilities: • Greet customers and answer phone/email inquiries with professionalism and warmth, • Prepare and manage rental contracts, process payments, and update tenant records, • Handle billing, deposits, and collections in coordination with management, • Maintain organized files, reports, and databases, • Oversee facility maintenance requests and vendor coordination, • Assist with monthly reporting and administrative projects, • Strong organizational, communication, and interpersonal skills, • Basic computer proficiency (Microsoft Office, email, online databases), • Positive, dependable, and self-motivated attitude, • Supportive, family-owned business where your work truly matters, • Flexible part-time schedule (approx. 3 days per week), • Competitive pay with growth opportunities based on performance

Job Description Who we are: NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Job Summary: We are seeking a Field Technician to join our team. This role will primarily focus on providing high-quality technical support and assistance to our residential and small business customers. The Field Technician will have the ability to work independently and be capable of managing a variety of technical tasks and responsibilities. Responsibilities and Duties: ● Consult with customers in-store, over the phone, and on-site at their business or residence to provide technology solutions that best fit their needs ● Maintain a positive, empathetic, and professional attitude toward customers at all times ● Perform PC hardware and software troubleshooting, repair, and maintenance ● Assist with Microsoft 365 administration, including user management, basic security settings, and application configuration ● Execute data recovery and loss prevention tasks ● Upgrade and install software, ensuring compatibility and optimal performance ● Perform network installation and maintenance (wired, wireless, LAN, WAN) ● Manage virus protection and Spyware/Adware removal ● Enhance security solutions for home and small business technology ● Deliver one-on-one training for customers on various technology topics ● Collaborate with Senior Technicians, seeking guidance and support when needed Qualifications: ● Associate's degree in a technology-related field, or equivalent experience ● Minimum of 2 years of experience providing technical support ● Strong knowledge of PC troubleshooting and repair (A+ certification skill set) ● Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices ● Familiarity with Windows OS and experience with Mac and Apple products ● Knowledge of Office suite (Word, Excel, PowerPoint, and Outlook) ● Strong communication and customer service skills ● Valid driver's license and clean driving record Preferred: ● A+, Network+, or other relevant certifications Physical Demands: Reasonable accommodations can be made for individuals with disabilities. ● Mobility: Moving around the office, standing, walking, bending, and reaching. ● Lifting and Carrying: Handling IT equipment up to 50 lbs, using proper lifting techniques. ● Dexterity: Managing cables, assembling hardware, and performing repairs. ● Visual and Auditory Acuity: Reading technical documents, monitoring screens, and detecting equipment issues. ● Prolonged Sitting: Maintaining posture at a desk or workstation for extended periods. ● Driving: Traveling between client sites with a valid driver's license. Why You'll Love it Here: ● Opportunity to join an incredible company that values people and results ● Make a significant contribution to our history-making journey ● Be a part of a supportive and caring team that prioritizes learning and growth ● Competitive benefits, including health insurance, vacation, paid holidays, and commission opportunity ● Enjoy the variety and challenges that come with working in a dynamic and rapidly evolving field Company DescriptionNerdsToGo is a well established IT technology company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.NerdsToGo is a well established IT technology company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.

Job Description Reskin Medical is a growing company focused on positivity, learning and great patient outcomes! We are passionate about wound care and are looking in the Portland, OR area for an energetic Mobile Wound Care Nurse Practitioner that works well individually and in a team focused environment. Apply and come see why our passionate focus makes Reskin so much more than just a wound care company! JOB DESCRIPTION: • Wound Care experience important, • Must have clear verbal communication skills, • Prior primary care and wound care experience a plus, • Consults with definitive diagnostic results; maintains accurate records, • Reviews medical history, allergies, symptoms, and current medications, • Formulates suitable treatment plans, • Prescribes medications to patients and provides proper dosage and administration instructions, • Compassionate bedside manner, • Excellent analytical and problem-solving skills, • Will have a set of scheduled hours with routine and new patients; punctuality is critical, • This position requires travel in your personal vehicle to see patients in their home setting. Mileage is reimbursed., • Board-Certified Nurse Practitioner (ANP, AGNP, FNP, ENP, or ACNP), • Masters Degree from an accredited Nurse Practitioner program, • Highly recommended certifications (WCC, CWON, or CWS), • One year of direct wound care experience, • At least one year experience as a Nurse Practitioner, • Prefer experience in Wound Care, Home Care, Emergency Department or Intensive Care Units, • Company will pay for wound care certification and offer a guaranteed raise upon successful completion, • Must be able to work independently

Job DescriptionDescription: YMCA of Columbia-Willamette Reports to: Chief External Affairs Officer (CEAO) Direct Reports: None FLSA Status: Exempt Location: Association Office / Hybrid Pay: $58,000–$65,000 Position Summary The Philanthropy Operations Specialist strengthens the YMCA of Columbia-Willamette’s mission by serving as the operational and data governance lead for philanthropy systems, donor accuracy, stewardship workflows, and cross-department coordination. Reporting to the Director of Philanthropy, this exempt specialist role maintains disciplined data integrity, ensures reliable CRM workflows, and supports the association’s modernization efforts. The Specialist ensures accurate donor and gift information across Virtuous, Daxko CRM, Daxko Engage, and Crescendo; designs operational workflows for acknowledgments, stewardship, and monthly giving; and partners with Finance to support coding accuracy and batch readiness. The role collaborates with Marketing, IT, and regional teams to deliver consistent donor experiences and data-informed insights. As the primary internal owner of philanthropy data standards, workflow implementation, and integration hygiene, the Specialist applies judgment in operational decisions, resolves data discrepancies, recommends coding solutions for leadership approval, and maintains data quality that informs fundraising strategy. The Specialist upholds high standards of confidentiality, accuracy, and equity-centered practices in support of the Director of Philanthropy, CEAO, and CEO. Key Responsibilities Donor Data Integrity & CRM Operations • Maintains accurate donor and gift data across Virtuous, Daxko CRM, Daxko Engage, and Crescendo, ensuring the reliability needed for informed decision-making., • Conducts regular data hygiene reviews, cleanup cycles, documentation of workflows, and monitoring of multi-system integrations., • Monitors integration hygiene across CRM systems, identifies discrepancies, resolves issues within scope, and coordinates solutions with IT and Finance when needed., • Designs and maintains standardized data entry procedures and operational workflows that support consistency across branches and departments., • Builds reports, queries, lists, and dashboards that support the portfolios of the Director of Philanthropy, CEAO, and CEO with professionalism, discretion, and accuracy., • Ensures correct donor coding (fund, campaign, appeal, package), accurate batch preparation, and clean pre-reconciliation handoffs to Finance., • Owns accuracy and completeness of all pre-batch data and makes coding determinations within established standards, escalating exceptions to the Director of Philanthropy or Finance as appropriate., • Tracks pledges and recurring gifts, ensuring integrity of commitments and timely updates., • Prepares donor records for year-end tax statements with a commitment to accuracy and risk mitigation., • Executes timely acknowledgments, tribute notifications, stewardship letters, and inclusive donor recognition touchpoints., • Implements and maintains operational stewardship workflows that support accuracy, timely follow-through, and consistent donor experiences across regions., • Coordinates stewardship calendars established by the CEAO, ensuring all donor touchpoints (welcome series, birthdays, anniversaries, holiday outreach) are executed consistently and equitably., • Prepares segmented lists and mailing data aligned with list criteria selected by the Director of Philanthropy., • Drafts donor stewardship content aligned with the Director of Philanthropy’s donor communications strategy and Marketing brand standards, with final approval from the Director of Philanthropy or CEAO., • Provides donor service support for technical or logistical giving questions, recurring gift adjustments, and general inquiries., • Provides accurate donor data and stories for the Annual Report, storytelling materials, and board reporting packets., • Applies the Y’s equity commitments to ensure segmentation, naming conventions, communication lists, and donor touchpoints reflect inclusion, respect, and belonging., • Leads the execution, refinement, and measurement of the association’s monthly giving program., • Designs donor journeys, stewardship plans, upgrade strategies, and segmentation tests, with approval from the Director of Philanthropy or CEAO when strategy-level decisions are required., • Analyzes retention, upgrade, churn, and engagement patterns, providing insights that strengthen fundraising strategy., • Serves as primary point of contact for monthly donors, ensuring outstanding service and accurate account updates., • Documents improvements, tests new approaches, and contributes learnings to broader modernization efforts., • Implements operational procedures and workflows that support a strong monthly donor experience, including recurring gift adjustments, payment updates, and accurate data capture across CRM systems., • Identifies risks impacting monthly donor retention and recommends operational or messaging adjustments to the Director of Philanthropy. Campaign, Event, & Portfolio Support, • Supports annual and targeted campaigns by preparing segmented lists, running reports, coordinating vendors, and ensuring data accuracy., • Supports portfolio moves management for the Director of Philanthropy, CEAO, and CEO through timely donor profiles, giving histories, and research insights., • Provides event support through list creation, materials preparation, seating assignments, and onsite logistical coordination., • Coordinates vendors for events and campaigns with leadership approval), ensuring timely and accurate production., • Supports the Director of Philanthropy’s event and corporate partnership strategies through accurate data preparation, operational follow-through, and clean donor tracking., • Leads operational planning for event-focused committees by preparing materials, coordinating logistics, and ensuring committee work aligns with data accuracy, timelines, and donor experience standards set by leadership., • Maintains event and campaign data integrity across CRM systems and identifies discrepancies or risks that could impact revenue reporting, stewardship, or donor experience., • Prepares accurate donor reports, summaries, and dashboards for leadership, board reporting packets, and the Annual Report., • Supports grant reporting data pulls, fundraising forecasting, and case-building efforts through accurate donor and giving analytics., • Monitors stewardship completion rates, donor retention trends, recurring giving stability, and data accuracy metrics., • Identifies data irregularities, integration issues, or coding concerns and recommends corrective actions to the Director of Philanthropy or Finance as appropriate., • Develops and maintains reporting procedures and documentation that ensure consistency, clarity, and alignment with philanthropy data standards., • Identifies process improvements and contributes directly to CRM modernization, operational alignment, and workflow clarity., • Coordinates association-wide adherence to donor data standards established by the CEAO and Director of Philanthropy., • Partners with regional staff and membership teams to maintain clean data flow and address data inconsistencies collaboratively., • Coordinates with Marketing to align donor lists, communications, and stewardship content with brand and equity standards., • Coordinates with Finance on batch preparation, gift accuracy, pledge tracking, and year-end donor data., • Coordinates with IT on system tickets, integration needs, and CRM improvements., • Serves as the operational lead for implementing donor data procedures, ensuring staff across departments follow consistent workflows and understand their roles in data integrity., • Provides guidance, troubleshooting, and training for staff who interact with donor data, supporting consistent adoption of data standards and CRM best practices through creation and maintenance of related SOPs., • Assists in building internal capacity by sharing data best practices and simple CRM guidance with staff as needed., • Performs additional duties as assigned that align with philanthropy operations, donor data integrity, stewardship workflows, and CRM systems support. Requirements:

Job DescriptionCompany Overview: Golden Grail Group is an Oregon-based cannabis company that places utmost importance on product quality and customer experience. Established with a passion for excellence, we are dedicated to crafting premium cannabis products and delivering exceptional service to our valued customers. From cultivation and processing to retail and customer engagement, we uphold rigorous standards to ensure the satisfaction and well-being of our customers and employees. We recognize the vital role each team member plays in our success and strive to cultivate a work environment where top talent can thrive. Our commitment to excellence extends beyond our products and services; it's ingrained in our company culture. Join our team and be part of a passionate and driven community dedicated to shaping the future of the cannabis industry. Together, we can continue to raise the bar and exceed expectations, delivering unparalleled experiences to our customers and making a positive impact in our community. Job Description: We are seeking a highly skilled and experienced IT Systems Administrator to join our team. The ideal candidate will be responsible for managing and maintaining various aspects of our IT infrastructure, ensuring smooth operations across the organization. Key Responsibilities: • Manage users, email accounts, and domains, ensuring efficient communication channels within the organization., • Set up, configure, and install new devices such as PCs, printers, and networking equipment, ensuring they meet organizational requirements., • Manage and maintain camera servers, Network Video Recorders (NVRs), and Uninterruptible Power Supply (UPS) systems to ensure continuous surveillance and data protection., • Oversee access control systems to regulate and monitor physical access to premises., • Manage and maintain security systems, including firewalls, antivirus software, and intrusion detection systems, to safeguard organizational data and assets., • Resolve support cases remotely and in person, providing timely and effective solutions to IT-related issues faced by users., • Document support cases, resolutions, and procedures to maintain an organized knowledge base for future reference., • Manage software licensing for various applications, including Microsoft Office 365, Google Workspace, Apple Business, and Adobe, ensuring compliance and cost-effectiveness., • Perform hardware and software troubleshooting for all users, diagnosing, and resolving technical issues to minimize downtime and disruption to operations., • All other duties as assigned. Qualifications:, • Proven experience as an IT Systems Administrator or similar role, with a strong understanding of IT systems and infrastructure., • Proficiency in managing email systems, domain administration, and user account management., • Experience in setting up and configuring hardware devices, such as PCs, printers, and networking equipment., • Knowledge of surveillance systems, access control systems, and security protocols., • Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of the organization. Powered by JazzHR SCgWY491DK

Job DescriptionIT Support Engineer – Driving Technology Excellence Are you passionate about technology and problem-solving? We’re seeking an IT Support Engineer who will play a critical role in ensuring our enterprise systems run seamlessly. This position is perfect for someone who enjoys working across diverse technologies, supporting end-users, and contributing to projects that enhance IT operations. What You’ll Do As an IT Support Engineer, you’ll be the go-to resource for technical expertise and operational excellence. Your responsibilities will include: * Comprehensive IT Support: Provide hands-on assistance for hardware, software, and networking issues across the organization. * System Administration: Manage Windows laptops for a 150+ user environment, configure Active Directory and Entra, and maintain identity management systems. * Security & Compliance: Implement system hardening measures, enforce security policies, and configure access permissions for users and groups. * Project Collaboration: Participate in IT projects aimed at improving infrastructure, deploying new technologies, and optimizing workflows. * Incident Management: Use ITSM tools to track and resolve incidents, ensuring timely and effective solutions. * Device Management: Oversee mobile device management (Intune experience is a plus), re-image computers, and deploy software updates. * Documentation: Create and maintain clear operational procedures for troubleshooting and support. * Agile & ITIL Practices: Work within Agile frameworks and apply ITIL best practices to deliver consistent, high-quality service. * On-Site Support: Provide walk-up support during scheduled shifts; flexibility and occasional overtime may be required. What You Bring * 5+ years in IT support or engineering roles. * Strong experience troubleshooting enterprise-level hardware and software. * Expertise in Microsoft technologies (Active Directory, Entra) and identity management. * Familiarity with mobile device management, network security, and system hardening. * Bonus: Experience with legal industry tools (iManage, Intapp) and Atlassian suite (Jira, Confluence). * Ability to work on-call rotations and lift up to 50 lbs. * Standard hours: 9:00 AM – 5:30 PM. Why This Role Matters You’ll be a key player in maintaining the technology backbone that enables our teams to deliver exceptional service. Your work ensures security, efficiency, and innovation across the organization. What We Offer * Competitive compensation and growth opportunities. * 401(k) with profit sharing. * Sabbatical program. * Comprehensive health coverage (medical, dental, vision). * Disability and life insurance. * Pre-tax transit and flexible spending accounts. * Family/dependent care stipend. Pay Details: $90,000.00 to $105,000.00 per year Search managed by: Brianna Dodson Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description About the Company We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore. The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company's direction on a regular basis. About the Job We're looking for an IT Support Specialist to join our IT team as the first dedicated end-user support role at Panthalassa. You'll be responsible for supporting laptops (Windows, macOS, Linux), mobile devices (Android, iOS), and other workplace technologies (A/V systems, printers, peripherals, and network patching). You'll play a critical role in keeping our team productive day-to-day, while also helping us shape the long-term vision for corporate technology. This is a people-first technical role. You'll be the go-to resource for troubleshooting and support, but you'll also document processes, create knowledge base articles, and help design the support systems that future IT hires will rely on. You'll bring flexibility and nuance to problem-solving in a startup environment, balancing immediate needs with a systems-first mindset. This is an on-site role in our Portland office. You'll need to be comfortable doing hands-on work, whether that's resolving a support ticket, setting up a new workstation, or supporting office space needs. You are a team player with a "no task is too small" attitude. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company's direction on a regular basis. Our team members have worked at organizations such as SpaceX, Blue Origin, Boeing, Virgin Orbit, Virgin Galactic, Google, Amazon, Microsoft, New Relic, Bridgewater, Raytheon, Disney Imagineering, and the naval architecture faculty of the University of Michigan. The company is structured as a public benefit corporation and backed by leading venture capital firms. What You'll Do • Serve as the primary point of contact for end-user support, resolving issues with laptops, phones, A/V systems, printers, and other technology., • Track, manage, and resolve requests in tickets (Jira Service Management), with intake via Slack, Jira, or walk-ups., • Administer software tools and SaaS access such as Slack, Google Workspace, Atlassian, Microsoft Office., • Support employee onboarding and offboarding by provisioning/deprovisioning accounts and devices., • Document processes and build out our internal knowledge base in Confluence, with attention to clarity and detail., • Manage inventory and storage of technology peripherals and equipment., • Participate in office build-outs and capital projects, including setting up new equipment and physical technology., • Model strong customer service principles while solving problems in a technical, detail-oriented way. This role is intentionally designed with room to stretch. Depending on your interests and growth, you may also: • Configure and manage mobile device management (MDM) tools like JumpCloud and Intune., • Automate IT workflows through scripting or building in-house tools., • Help architect and implement our zero trust cybersecurity framework., • Collaborate with the IT Manager on longer-term corporate technology strategy., • 2+ years of experience in technical support, desktop support, or a related role (startup experience is a plus)., • Strong troubleshooting skills across multiple operating systems (Windows, macOS, Linux) and mobile devices., • Comfort with administration and governance of corporate productivity tools (Google Workspace, Slack, Confluence, Jira)., • Skills in supporting A/V equipment, printers, and networking basics (e.g., patching cables)., • Excellent communication and customer service skills; you enjoy working directly with people to solve problems., • A process-oriented mindset, with attention to detail in documentation., • Ability to be flexible and adaptive in a fast-growing, evolving environment., • Experience with MDM tools (Intune, JumpCloud, Jamf, Kandji, or similar)., • Familiarity with scripting languages (Python, PowerShell, Bash). Why Join Us? At Panthalassa, you'll be part of a team that values curiosity, collaboration, and impact. In this role, you'll get the chance to build systems from the ground up, learn from experienced IT and infrastructure teammates, and grow alongside a company that's scaling rapidly in the renewable energy space. Compensation and Benefits If hired for this full-time role, you will receive: • Cash compensation of $75,000 - $95,000, • Equity in the company. We're all owners and if we're successful, this equity should be far and away the most valuable component of your compensation., • A benefits package that helps you take care of yourself and your family, including:, • Flexible paid time off, • Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents), • Dental insurance (the company pays 33% for full time employees and 100% for their partners and dependents), • Vision insurance (the company pays 100% for full time employees, their partners, and dependents), • Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled), • Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.