Medical Office Manager
1 month ago
Clifton
Job Description The Cardiovascular Care Group Medical Office Manager What You Will Be Responsible For: • Oversee the daily operations of a busy medical practice, ensuring efficient workflows, patient flow, scheduling, and adherence to practice policies and objectives., • Lead, train, supervise, schedule, and evaluate administrative and clinical support staff, including front desk personnel and medical assistants., • Provide operational and administrative support to physicians, including coordinating provider schedules, assisting with credentialing, and reducing administrative burden., • Manage office operations, facilities issues, supply inventory, vendor relationships, monthly office and medical ordering, and special projects as assigned., • Maintain strict confidentiality when handling sensitive employee, patient, and practice information., • Support financial operations, including budgeting, expense tracking, billing processes, reimbursement optimization, financial reporting, and vendor contract management., • Oversee revenue cycle activities, including coding accuracy, charge capture, prior authorizations, claim submissions, denials management, collections, and collaboration with billing teams., • Ensure compliance with HIPAA, OSHA, CMS, and specialty accreditation standards while maintaining required policies, procedures, and documentation., • Monitor and improve patient satisfaction by resolving escalated concerns and implementing service quality initiatives., • Coordinate clinic operations with vascular labs, imaging centers, pharmacies, and other ancillary services., • Maintain accurate patient and physician records, including scanning, record preparation, and documentation management., • Provide direct clinical support, including:, • Rooming patients and obtaining vital signs, • Wound care and compression measurements, • Assisting with minor surgical and vascular procedures, • Suture, staple, and Permacath removals, • Lymphedema pump ordering and related patient care activities, • Manage clinical and patient support functions, including prescription refills, patient clinical inquiries, disability forms, CT/MRI authorizations, and weekly chart preparation., • Maintain a clean, organized, and safe environment to support high-quality patient care and safety. Desired Skills and Experience: • 5+ years of medical practice management experience; vascular, cardiology, surgical, or other specialty practice experience preferred., • Proven leadership and supervisory experience managing administrative and clinical staff., • Strong knowledge of medical billing, coding, reimbursement, and revenue cycle management., • Clinical experience as a Certified Medical Assistant or Medical Assistant., • Solid understanding of healthcare regulations, compliance requirements, and practice operations., • Strong financial acumen, including budgeting, expense management, and financial reporting., • Excellent communication, interpersonal, customer service, and conflict-resolution skills., • Demonstrated ability to multitask, prioritize responsibilities, solve problems, and meet deadlines in a fast-paced environment., • Strong organizational skills and attention to detail., • Proficiency with Microsoft Office Suite and electronic medical record (EMR) systems. Education: • High School Diploma or equivalent required; Bachelor's degree preferred., • Certified Medical Assistant (CMA) certification preferred or required, as applicable. Benefits: • Medical (100% paid by the group for Employee Only coverage with the Cigna Bronze plan)., • Dental – three plans to choose from Delta Dental and Cigna., • Vision – two plans to choose from Delta VSP., • Health Savings Account and Flexible Spending Accounts (Healthcare, Dependent Care, Transit and Parking) through Upswing., • Life Insurance – $25,000 Paid by the group with the option to enroll in additional Voluntary Life Insurance coverage., • Short-Term Disability and Long-Term Disability through New York Life with the option to enroll in additional voluntary coverage., • Ancillary optional benefits – Accident, Critical Illness and Hospital Indemnity through New York Life., • Paid Time Off, • Holiday Pay, • Paid Jury Duty – 1 day of full pay., • Employee Assistance Programs through RWJBH and Cigna., • 401k Employer Contributions – upon eligibility, group contributes 3%, • Working Advantage and Life Mart Employee Discounts., • Holiday Party, Employee Appreciation Days, Ice Cream Socials, various Fundraisers and Contests (receive prizes!) – Lots of employee engagement.
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