Provider Relations Coordinator - Bilingual Spanish/English
29 days ago
Forest Hills
Job Description Our IdealBilingual Spanish/English Provider Relations Coordinator: Are you detailed oriented and enjoy meeting deadlines? Have great time management and organization skills? Want to work for a company that has a strong mission of helping children with special needs? Job Summary:Bilingual Spanish/English Provider Relations Coordinatoris to oversee service providers, monitor productivity/clinical fulfillment, performance, and serve as a liaison for providers and other internal departments. Please note that this is not a remote position Essential Duties and Responsibilities: • Establish and maintain a supportive relationship with providers., • Coordinate with internal teams and providers to ensure timely, compliant documentation and service delivery per EI rules and regulations., • Communicate updates on EI regulations, service changes, and QA policies to providers., • Monitor and manage therapist productivity and caseloads., • Oversee provider performance, including conducting annual reviews., • Review reimbursements, bonus/overtime pay, and provider invoices., • Address provider and staff concerns across departments (e.g., Case Management, Billing, HR, etc.)., • Maintain regular communication with providers and office staff via email and phone., • Perform new hire orientations for providers and conduct re-training as needed., • Work with Compliance/Credentialing to ensure provider compliance Qualifications and other requirements: • Bilingual Spanish/English a must, • Bachelor's Degree in relatedfield preferred, • Excellent interpersonal skills; the ability to interact with a broad spectrum of people, • Ability to multitask and work in a fast-paced environment, • Self-motivated with excellent work ethic., • Take the initiative and be a decision maker, • Strong analytical skills, • Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device., • The ability to observe details at close range (within a few feet of the observer)., • Comprehensive medical, dental, and vision coverage, and 401k with employer match, • Short- and long-term disability coverage as well as life, flex spending, and commuter benefits, • Paid time off, sick time, and holiday pay, • Various Employee Discounts on Entertainment and Equipment, • Educational reimbursement and referral bonuses, • Structured initial training Hours: In office, Monday-Friday 9:00am-5:30pm Job Description is Subject to Change.