Coral Gables - Spa Director
9 days ago
Coral Gables
Job Description An NFC Amenity Management Spa/Fitness Director creates a well-run operation across the fitness center, spa, and amenity spaces. This is achieved by building a winning team that ensures all clients and guests receive a 5 Diamond Experience. This is a full-time position, paying $50,000 per year. Reports To: Area Director Responsibilities Ensures the Fitness/Spa and Amenity spaces are operating effectively and in accordance with Property Management and/or Board of Directors' expectations Develop a monthly Calendar of Events Maintain Client Satisfaction, which will result in the retention of the Contract Ensures each client and guest receives a Warm Welcome and Fond Farewell Recruits, trains, motivates, supervises, and mentors team members - leads by example Ensure that all team members are trained to react intelligently and quickly to all emergencies Use the Company Approved Team Scheduler to ensure payroll budget compliance Ensures team members follow 5 Diamond Performance Standards Complete necessary Payroll Tasks by Company deadlines Always looking for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality Complete team member evaluations as required. Make hiring, promotion, disciplinary, and termination recommendations to the Area Director. Maintain professional and technical knowledge about spa services and personal training by remaining current with trends in the industry. Covers shifts for team members to ensure proper staffing requirements are maintained Attend company meetings/trainings and ensure all team members participate in company training sessions Maintain consistency by the entire team in enforcing the rules and regulations established by management, or complete daily inspections using cleaning checklists to ensure cleanliness. Adheres to all NFC policies Follows HR and Risk Management protocols Monitors and reviews daily employees performance and provides necessary support, training, or counseling as needed Performs miscellaneous job-related duties as assigned Minimum Job Requirements: Passion for Spa and Fitness, and helping others achieve their goals Must have an outgoing personality Must be hospitality-driven and offer any necessary assistance to clients and guests Must be able to coach and mentor team members Must possess the ability to multitask Must possess the ability to work in a team environment Knowledge, Skills & Abilities Required Basic knowledge of Microsoft Office (Word & Excel) and the Internet Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken Proven leadership ability to develop and motivate team members and effectively provide supervision as well as training members to deliver high-level customer service Effective interpersonal communication skills (written and oral) with the ability to engage positively with clients Diplomatically handle delicate and challenging client concerns Must be well-versed in budgetary and cost control responsibilities Ability to lift 50 pounds These are the qualities and attributes we're looking for in this position- • Front Desk Experience, • Hospitality and Gym/Spa Management, • Outgoing Personality, • Teamwork and Mentoring, • Ability To Multitask, • Flexibility, • Detail-Oriented, • Proactive Check out our website at nfcam.com and join our Social Networks: ... ... ... Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off on your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the position pays $50,000 per year. Historically, it pays this rate. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.