Inver Grove Heights
Job Description Dispatcher Job Summary: The Dispatcher supports daily service operations by coordinating technician workflow, transporting parts and personnel, moving vehicles between buildings, and assisting advisors, cashiers, and managers with operational tasks. Salary: $50,000 - $72,000 annually Duties/Responsibilities: • Transport parts to Honda South and IGSC for technician use., • Pick up and transport technicians between dealership buildings as needed., • Deliver vehicles to technicians at various locations throughout the dealership., • Respond to cashier requests by retrieving and staging customer vehicles for pickup., • Prepare rental vehicles for customer use, including cleaning, fueling, and staging., • Remove trash from Honda South daily using a side-by-side utility vehicle., • Assist service advisors, cashiers, and dispatchers with operational and administrative tasks., • Provide general assistance and support to customers as needed., • Open and operate car wash facilities when required., • Pick up parts from external vendors and local businesses., • Test-drive vehicles on behalf of technicians when requested., • Support managers with assigned tasks and responsibilities., • Dispatch Saturday shop work assignments to technicians on a monthly basis., • Perform other related duties as assigned., • Consistently follow all safety guidelines and dealership procedures. Required Skills/Abilities: • Valid driver’s license and clean driving record., • Ability to follow directions and adapt to changing priorities., • Strong attention to detail and accuracy., • Ability to drive in various traffic and weather conditions., • Excellent customer service and communication skills., • Ability to accurately complete documentation and relay information to technicians., • Able to walk, stand, and work outdoors in various weather conditions., • Must be willing to work Saturdays as required., • Punctual, reliable, and teamoriented. Education and Experience: • High school diploma or GED required., • Prior automotive, dealership, or dispatch experience preferred., • Good driving record required. Work Environment: • May be exposed to noise, dust, and weather elements., • Fast paced, team oriented environment., • Exposure to vehicle exhaust, fumes, and cleaning chemicals., • Frequent movement between multiple dealership buildings. Physical Requirements: • May require prolonged periods sitting in or driving various vehicles., • Must be able to lift up to 50 pounds regularly (parts, equipment, trash containers)., • Must be able to bend, squat, stoop, kneel, reach, and perform moderate lifting., • Frequent walking, standing, and driving., • Repetitive bending, stooping, lifting, and reaching., • Ability to work outdoors in varying weather conditions. Compensation and Benefits • Salary: $50,000 - $72,000 annually, • Health, dental, and vision insurance, • Paid time off and holidays, • 401(k) retirement plan, • Employee discounts on vehicles and service, • Career growth opportunities within the dealership