147 Best ceo Jobs in Austin, TX (August 2025)

MEDLEY SWIM SYSTEMS INC

Medical Practice Manager/receptionist

21 days ago

Austin

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Flexible schedule, • Paid time off, • Training & development Practice Manager II- Full Time Salary Job Description 08.2025 POSITION SUMMARY: Under the general supervision of the Clinical Director and or the President & CEO and according to professional standards, the Practice & Accounts Manager plans, supervises administrational and professional staff when requested and executes the responsibilities of the front office. This position coordinates with the physical therapy team, patients and members to assure a highly enriched experienced at Lakeway Aquatic Therapy & Wellness. This position; maintains accurate records of services provided and assists the President and CEO with insurance and billing matters; is responsible for following departmental procedures, maintaining professional standards, appearance and seeking professional growth. PRINCIPLE RESPONSIBILITIES: Planning, supervising, coordinating and executing standard office procedure to run the business at peak efficiency. Supervision: In conjunction with and during the absence of the Clinical Director and CEO: Manage and supervise all staff to include physical therapist, students, technicians and other part time staff. Supervise Staff working hours and manage their working schedules in WebPT to assure that the Physical Therapy team is providing a minimum of 40 hours of treatment time. Respond to all media, landlord, patients and the public during a business or health care crisis. Physical Therapy Planning: The success of Lakeway Aquatic Therapy and Wellness is dependent upon the strategic management of the daily appointment schedule for both our patients and our staff. Create and manage the daily schedule for patients, and other customer types, to maintain and improve staff efficiency by following the scheduling strategy. Assure that cancellations and openings in the physical therapy schedule are filled to avoid therapist down time. Create, and manage hard copy (documents) and computer data in patient medical files, by assuring accuracy in insurance verification and all patient data Process new patients and verify their insurance and financial responsibility. Utilize information technology to manage the positions things to do and patient call back items. Upon request from the Clinical Director, execute or supervise the preparation and scanning of medical charts into an archive system. General Office Duties: Act as a first point of contact for visitors to our facility, provide a complete explanation of all services provided and give guided tours when requested Explain company services to assist the consumer in making a choice as to which service they physical therapy, memberships or other services as they are offered. Answer phones, emails, faxes and other communications with enthusiasm and professional conduct to promote the business. Prioritize your daily duties and things to do so that business items are not forgotten Return phone calls and emails the same day Responsible for accuracy of client data in all data bases, including patient data bases and members. Create, manage and report monthly data bases that track and record business metrics. Create and manage all business related forms. Responsible for tidiness of work area, literature holders, and retail sales area. Sell retail products at point of sale. Financial Duties: Manage money at the front desk in the form of checks, cash and credit cards for all transactions; provide credit card refunds when needed. Accept copays, deductibles from physical therapy patients at time of service. Create and manage monthly billing of memberships, due by the 3rd business day of the month. Analyzes business metrics including reporting trends and analysis to the clinical director. Coordinate staff meetings, keeps minutes, and reports monthly actions plans at the request of the clinical director. Physical Therapy Billing & Insurance Coverage Duties: Working in conjunction with the CEO this position will: Manage and maintain updated patient insurance information to include insurance pre-authorizations, copays in WebPT. Working with Insurance companies both on the phone, web or written correspondence to support the billing process. Following up with insurance companies due to denials, identifying the concern and correcting what needs to be done in the process, such as recommending any changes in billing codes etc., and processing the appeals. Process and mail CMS 1500 forms for claims required to be physical mailed to payor. Processing monthly physical therapy statements by mailing or faxing them to the patient. Requesting from patients any past due balances in the system when they arrive for physical therapy services. Assist the CEO in resolving issues with claim remittance reports as requested. Physical Therapy Teching. At the request of the physical therapy staff, provide physical therapy modalities to patients. Assist the physical therapy staff work when requested. Obtain a general knowledge of the human body to include major muscle groups Facility Tidiness: Tidy physical therapy area, collect laundry, empty trash and clean bathroom nightly. Memberships: Create and manage data base and hard copy for membership, any new services. Process Improvement & Self Development Under the direction of the clinical director, create standard operating procedures to document processes in the business to assure continuity in process by all employees. Recommend process changes to reduce delay, re-work and business efficiency. Seek professional development courses that will improve employee value to the company. Information Technology: Maintain and improve proficiency in Microsoft Office Professional edition, WebPT, and any new software purchased to operate the business at the request of the Clinical Director. Maintain and improve proficiency in operation of the Internet and Microsoft operating systems. Manage the responsibilities of the HIPPA security officer. Assure that all electronic and hard copies of patient personal information is keep confidential and secure under HIPPA guidelines. Shred all personal or company information. Obtain and Maintain Notary Public status. Safety: Initiate and maintain safety incident reports and review with supervisor. Take action on any potential safety concerns within our business operating area immediately. Maintain adult and child CPR and water safety instruction. KNOWLEDGE, SKILLS AND ABILITIES: Must be able to work independently, complete tasks with some supervision and demonstrate independence with decision-making and problem solving skills in job related activities. Exhibits regular, predictable attendance in accordance with departmental policies and able to manage time demands effectively. Demonstrates flexibility to changing work environment or responsibilities and must be able to function in emergency situations. Exhibits professional and ethical conduct at all times and is courteous with patients, co-workers, family members, doctors and the general public. Appropriately handles confidential information regarding patient records. Must take initiative to set own daily work load Maintains a safe working environment, provides instruction to family, patients and other professionals and communicates effectively using written, verbal, computer and telephone communication. Uses a broad variety of software, small tools and electrical equipment and patient care appliances when requested to provide patient care. Will participate and promote positive team interactions to ensure quality patient care and interdisciplinary collaboration. EDUCATION AND EXPERIENCE: Required: Two year business school certificate and 3-5 years of direct supervisory experience with Medical Office staff. Preferred: Bachelors Degree in Business Administration or Finance with 5+ years in medical office management. Three or more years of direct employee supervision. LICENSES AND CERTIFICATES: Required: Current First Aid and CPR Certification Valid Texas Drivers License (to operate company vehicles on request) REPORTING RELATIONSHIP: Reports to: Clinical Director/CEO ENVIRONMENTAL AND PHYSICAL DEMANDS/HAZARDS CONDITIONS: • Exposure to toxic/caustic chemicals/detergents, • Exposure to dust/fumes, • Exposure to moving mechanical parts, • Exposure to high-pitched noises, • Exposure to communicable diseases, • Exposure to bodily fluids MENTAL AND EMOTIONAL REQUIREMENTS: • Manage stress appropriately., • Handle multiple priorities and multi-tasking., • Work in confined and/or crowded areas. AGE SPECIFIC CRITERIA (AGES OF CLIENTS SERVED): • 0-12 = Pediatric, • 12-17 = Adolescent, • 18-64 = Adult, • 65+ = Geriatric WORKING CONDITIONS: • 70% = Sitting, • 15% = Standing, • 15% = Walking PHYSICAL DEMANDS: • Heavy Work = Lifting 50 lbs. Maximum with infrequent lifting and/or carrying objects weighing up to 50 lbs. FREQUENT PHYSICAL REQUIREMENTS: • Lifting/Carrying, Pushing/Pulling, Stooping, Kneeling, Bending, Crawling, Climbing, • Balance, • Repetitive Arm/Hand Movements, • Eye-Hand-Foot Coordination, • Manual Dexterity (Eye/Hand Coordination), Finger Dexterity, • Color Vision, • Vision Acuity (Far and Near), • Depth Perception, • Hearing Acuity

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