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  • Area Manager
    Area Manager
    7 days ago
    $75000–$100000 yearly
    Full-time
    East Peoria

    Overall Mission:To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability and delivering "Every Store Perfect": • Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit, maintaining quality at the highest levels., • Through clearly communicating brand standards and expectations;, • Through coaching, training and mentoring the Management teams to achieve their full potential;, • Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom line results;, • Through building an environment consistent with the Company Mission and Vision. ++Key Performance Areas:++ Sales and Profit Growth • Lead district with an unrelenting passion to grow sales and profitability., • Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change., • Report district performance to Division Presidents quarterly through a process approach., • Partner with Division Presidents on local marketing to plan and execute DMA-level and local store marketing plans. Developing People • Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results., • Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process., • Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts., • Ensure effective MIT and Manager Training, development, and feedback execution through weekly visits with Managers in Training., • Support and prioritize development of General and District Manager hires in partnership with DP, HRM and FTM., • Ensuring the most effective utilization of company assets and district talent., • Coach General Manager on appropriate store associate staffing requirements., • Ensure Operation Supervisor and Internal Management Candidate development. ++Brand Execution++ • Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams., • Maintaining quality standards in Service, Quality, Cleanliness, Facility, and safety as measured by key metrics., • Hold General Managers and their teams accountable for improving all Guest measures., • Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up., • Partner with Maintenance Department to safeguard Facility and Equipment standards., • Lead new product, process and program roll outs within the District., • Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants. ++ Environment++ • Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines., • Model celebrating successes., • Recognize improved and/or top performance on each and every store visit., • Partner with HRM on Associate and Management Investigations in accordance with investigation procedures. #GM7080

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  • General Manager
    General Manager
    7 days ago
    $55000–$70000 yearly
    Full-time
    East Peoria

    General Manager Compensation up to $65k with path to ownership Job Type: Full-Time 50--55 Hours per Week Industry: Quick Service Restaurant (QSR) Opportunity: Eligible for Franchise Partner Program Lead a Restaurant at the Forefront of QSR Innovation At Steak 'n Shake , we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a General Manager , you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence, team development, change management and getting results through doing the work, not just directing it. If you're a seasoned QSR leader looking to grow into ownership, this could be your pathway. Top-performing GMs are eligible to join our Franchise Partner Program---an opportunity to own and operate your own Steak 'n Shake with long-term financial and personal rewards. What You'll Do Restaurant Leadership \& Operations • Lead by example---actively working the line, prepping food, maintaining cleanliness, and serving guests., • Uphold all brand standards, food safety practices, and service protocols. Financial Performance • Drive labor efficiency with smart scheduling, cross-training, and station versatility., • Proactively monitor and reduce shrinkage through strong controls and real-time coaching. Inventory \& Supply Chain Control • Conduct regular inventory counts with attention to accuracy and waste reduction., • Maintain strong vendor relationships and ensure tight invoice and delivery protocols. Team Building \& Development • Build a cross-functional team trained across multiple stations to maximize labor productivity., • Provide clear feedback and coaching tied to operational standards and results. Performance \& Process Management • Reinforce systems and SOPs that create repeatable success., • Take pride in developing a restaurant that's clean, efficient, and welcoming. Job Requirements • Hands-on leadership---comfortable working the drive through or grill when needed., • Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen., • Track record in driving hospitality excellence and navigating change in a team setting. What Success Looks Like • Your team is engaged, well-trained, and delivers fast, friendly service with pride. #GM7080

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