Property Manager Coordinator
il y a 7 jours
Chicago
Job Description LCDC is seeking a highly organized and detail-oriented Property Management Coordinator to support the daily operations of our property management team. The ideal candidate has a proven ability to be proactive, customer-focused, and adept at managing tasks with patience, kindness, efficiency and accuracy. Have the ability to work with staff, residents, and prospective residents with the same amount of respect for all. This individual will play a key role in ensuring seamless communication with residents, maintaining accurate records, and supporting property managers and Director of Multifamily Housing in all aspects of housing operations. A fast-learner, comfortable with technology is required. We are looking for a professional who thrives in a fast-paced environment, excels at multitasking, and demonstrates strong problem-solving skills. A commitment to providing high- quality service to residents, a keen eye for detail, and the ability to manage multiple priorities effectively are essential. Essential Duties: • Manage the housing pre-application waitlist., • Support property managers by contacting pre-applicants and assisting with the leasing process., • Respond to all resident inquiries and requests, escalating matters to the Property Manager as needed., • Oversee the input, tracking, and completion of work orders in collaboration with property managers and the Maintenance Supervisor., • File, scan, and maintain tenant records, ensuring accuracy and compliance., • Monitor and assist with updating resident files, ensuring all documentation is current., • Assist prospective tenants with completing applications, verifying all required documents as needed, • Support the completion of all required reporting and compliance documentation., • Input rents, charges, and other relevant financial data into AppFolio., • Support property managers in scheduling and conducting unit inspections., • Collect and process rent payments, ensuring accurate records., • Assist property managers and the Director of Multifamily Housing with various assignments as needed., • Conduct all administrative functions necessary to support the property management office., • Associate or bachelor’s degree in business administration, Real Estate, Property Management, or a related field preferred but not required. A combination of education and relevant work experience may be considered., • Proficiency in AppFolio or similar property management software preferred. Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook). General comfort with technology., • Excellent verbal and written communication skills, with the ability to interact professionally with residents, staff, and stakeholders., • Strong customer service skills and commitment to providing exceptional service to residents, addressing concerns with professionalism and empathy., • Ability to manage multiple tasks, meet deadlines, and maintain meticulous records., • Problem-Solving: Proactive approach to identifying and resolving challenges efficiently., • Compliance Knowledge: Familiarity with HUD regulations, affordable housing requirements, low-income housing tax credits, CHA, and fair housing laws is a plus. While performing the duties of this job, the employee will work in a multi-purpose facility and/or outdoors and thus will be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but can be high depending on the activities in the facility. Physical Demands: While performing the duties of this job, the employee is frequently required to walk and/or sit; use hands and fingers to feel objects, tools or controls, reach with hands and arms; balance; stoop; regularly talk or hear. The employee must be able to bend, stoop, pull, lift as well as have an overhead extension of arms. Must be able to stand for long periods of time; be able to lift, carry or move at least 50 pounds. Must adhere to proper handling and lifting techniques. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions Equipment Used: • The employee will generally use general office equipment including but not limited to computer, calculator, copier, and filing systems., • A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or individuals served., • This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by the supervisor., • Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitude to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Company DescriptionLawndale Christian Development Corporation (LCDC) works within the community to eliminate health and wealth disparities in North Lawndale. We develop and manage affordable mixed-use housing, create homeownership for working families, and build cooperative businesses. Community Church Development Corporation, established in 1987 by Lawndale Christian Community Church, is dedicated to holistic community revitalization in the North Lawndale community of Chicago, IL. LCDC focuses on economic empowerment, housing improvements, educational enrichments, and community advocacy to enhance the lives and environments of Lawndale residents. LCDC’s vision is to develop and manage community-enhancing residential and commercial properties, partner for educational excellence, and catalyze for community revitalization in the North Lawndale community. Since our inception, LCDC has completed $125 million in residential and commercial development which accounts for over 500 units all in the North Lawndale community. We currently manage 170 units of affordable housing.Lawndale Christian Development Corporation (LCDC) works within the community to eliminate health and wealth disparities in North Lawndale. We develop and manage affordable mixed-use housing, create homeownership for working families, and build cooperative businesses. Community Church Development Corporation, established in 1987 by Lawndale Christian Community Church, is dedicated to holistic community revitalization in the North Lawndale community of Chicago, IL. LCDC focuses on economic empowerment, housing improvements, educational enrichments, and community advocacy to enhance the lives and environments of Lawndale residents.\r\n\r\nLCDC’s vision is to develop and manage community-enhancing residential and commercial properties, partner for educational excellence, and catalyze for community revitalization in the North Lawndale community. Since our inception, LCDC has completed $125 million in residential and commercial development which accounts for over 500 units all in the North Lawndale community. We currently manage 170 units of affordable housing.