DIRECTOR OF HUMAN RESOURCES
4 days ago
New Haven
Job DescriptionDescription: The Director of Human Resources is responsible for managing the full employee lifecycle at 360 Management Group, overseeing all aspects of HR operations to ensure alignment with organizational goals and compliance with state and federal regulations. This includes talent acquisition, onboarding, benefits administration, compensation analysis, policy development, compliance, workers compensation administration, performance management, HRIS management, payroll, employee relations, and employee engagement. The HR Director ensures a positive and inclusive work environment. This position is a full-time exempt position and works a 35-hour workweek. Essential Duties and Responsibilities 1. Strategic Leadership & Planning • Provide strategic HR leadership in developing and executing short- and long-term departmental goals aligned with organizational objectives., • Lead initiatives related to talent management, workforce planning, succession planning, and organizational culture., • Partner with executive leadership to drive HR strategies that support operational excellence and employee engagement. 2. HR Operations, Talent Acquisition & HRIS Management • Oversee full-cycle recruitment, onboarding, and offboarding processes, including interviewing, reference checks, and preparation of offer letters in collaboration with leadership., • Administer and maintain the HRIS system, ensuring data integrity, accurate recordkeeping, and reporting functionality., • Oversee payroll processing, including auditing payroll data, resolving discrepancies, and ensuring accurate tracking of PTO and leave balances., • Ensure all employee records, documentation, and transactions are compliant with internal controls and regulatory requirements. 3. Employee Relations & Compliance • Serve as a trusted advisor and liaison between leadership and employees to foster communication, engagement, and conflict resolution., • Lead and conduct employee relations investigations, ensuring fairness, consistency, and proper documentation., • Ensure compliance with all federal, state (Connecticut), and local employment laws and regulations, coordinating with legal counsel as needed., • Proactively identify and mitigate organizational risk related to employee relations and compliance matters. 4. Compensation & Benefits Administration • Conduct market-based compensation analysis to ensure equitable, competitive, and compliant pay structures., • Lead the administration of employee benefits programs, including health, dental, vision, retirement, wellness, and ancillary benefits., • Serve as the primary point of contact for benefits vendors, brokers, and consultants; manage vendor relationships and service delivery., • Oversee and administer all benefits processes, including eligibility, enrollments, life event changes, terminations, COBRA administration, and reconciliations., • Lead the annual open enrollment process, including planning, employee education, communication strategy, and system configuration., • Ensure accurate benefits deductions in payroll and perform regular audits to ensure alignment between HRIS, payroll, and carrier invoices., • Develop and deliver employee education materials to ensure understanding and utilization of benefits offerings., • Ensure compliance with all applicable benefits regulations, including ACA, ERISA, COBRA, HIPAA, and Section 125 plans. 5. Performance Management & Development • Design, implement, and continuously improve performance management systems aligned with organizational goals., • Support leadership in performance evaluations, coaching, and employee development planning., • Coordinate training programs, professional development initiatives, and workforce development efforts., • Promote a culture of continuous learning, accountability, and growth. 6. Policy Development & Workplace Safety • Develop, update, and enforce HR policies, procedures, and the employee handbook in alignment with legal and organizational standards., • Administer Workers’ Compensation claims, OSHA logs, and workplace safety compliance initiatives., • Partner with leadership to promote a culture of safety, risk mitigation, and regulatory compliance. 7. HR Metrics, Reporting & Employee Engagement • Develop and monitor key HR metrics (e.g., turnover, retention, vacancy rates, engagement scores) to inform decision-making., • Prepare and present HR reports to leadership to support strategic planning., • Lead employee engagement initiatives and support diversity, equity, and inclusion (DEI) efforts., • Support employer branding initiatives, including recruitment marketing and social media presence. 8. HR Administration & Department Operations • Manage the HR department budget, including forecasting and cost control related to staffing, benefits, and HR initiatives., • Maintain HR calendars, compliance timelines, and audit schedules., • Provide responsive HR support for internal and external inquiries, ensuring a high level of customer service. 9. Additional Duties • Perform administrative and operational tasks to support the HR function as needed., • Support departmental logistics, including coordination of meetings, materials, and resources. 1. Champion a culture of diversity, inclusion, equity, and belonging., 2. Strong understanding of modern HR policies, public personnel administration, and personnel law., 3. Expertise in employee compensation, benefits, risk management, and safety practices., 4. Proven ability to lead HR programs, make informed decisions, and resolve conflicts effectively., 5. Strong communication skills, both verbal and written, with experience in presentations and group meetings., 6. Analytical skills for preparing and interpreting reports, numerical data, and information., 7. Ability to plan, prioritize, and execute tasks efficiently in a fast-paced environment., 8. Organized, detail-oriented, and committed to quality service., 9. Capable of working independently and remaining calm under pressure. Physical Demands & Work Environment: • Ability to remain at a desk for up to 8 hours., • Regular 35-hour workweek in a dynamic, fast-paced environment., • Travel between locations as required. Education and Experience Requirements: • Master’s degree in Human Resources Management or a related field preferred and seven (7) years’ or more of HR experience required., • Strong knowledge of Labor Law and employment equity regulations., • Comprehensive understanding of HR functions, best practices, and payroll procedures., • Effective people management skills and ability to handle HR-related inquiries., • Highly proficient in Microsoft Office Suite, email, and HR-related tools., • Outstanding organizational, time management, and problem-solving skills.