Excellent computer skills, understands social media, able to work with all social media, excellent at learning new tasks.
I need files digitized so I can use my embroidery machine
Job Summary: The Assistant Manager is responsible for the day-to-day operations of the kitchen, ensuring high-quality food preparation, efficient service, and adherence to food safety standards. This role requires a strong understanding of kitchen dynamics, excellent leadership skills, and the ability to maintain a positive and productive work environment. The Kitchen Lead will oversee kitchen staff, manage inventory, and contribute to menu development, all while upholding the restaurant's commitment to customer satisfaction and operational excellence. Responsibilities: Kitchen Operations: Oversee and participate in all aspects of food preparation, including prepping, cooking, assembly, and presentation, ensuring consistency and quality Manage kitchen flow during peak hours to ensure timely service and maintain customer satisfaction Ensure all food items are prepared according to recipes, portion sizes, and quality standards Monitor food inventory, place orders, and minimize waste through proper handling and storage Conduct regular quality and safety checks on ingredients and finished products Maintain a clean and organized kitchen environment, adhering to company and NYC DOH regulations Team Leadership & Training: Train new kitchen staff on food preparation techniques, kitchen procedures, and safety protocols Supervise and motivate kitchen staff, fostering a positive and collaborative team atmosphere Delegate tasks effectively and ensure all team members understand their responsibilities Provide ongoing coaching and feedback to improve staff performance Assist in scheduling kitchen staff to ensure adequate coverage Inventory & Cost Control: Monitor food costs and actively work to reduce waste and optimize inventory levels Conduct regular inventory counts and reconcile with sales data Identify opportunities for cost savings without compromising quality or availability of ingredients Food Safety & Compliance: Ensure strict adherence to company and NYC DOH regulatory guidelines Implement and maintain proper food handling, storage, and temperature control procedures Maintenance & Equipment: Perform routine checks on kitchen equipment and report any malfunctions or maintenance needs Ensure all kitchen equipment is cleaned and maintained properly Customer Service: Address customer feedback related to food quality or preparation in a professional and timely manner Collaborate with front-of-house staff to ensure a seamless dining experience Qualifications: Proven experience (2 years) as a Kitchen Lead, Supervisor, or similar role in a restaurant setting In-depth knowledge of food preparation techniques, cooking methods, and kitchen equipment Solid understanding of food safety principles and practices Strong leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously Excellent problem-solving and decision-making abilities Flexibility to work various shifts, including evenings, weekends, and holidays Basic computer skills for inventory management and scheduling Physical Requirements: Ability to stand for extended periods and lift up to 50 pounds Manual dexterity and coordination to operate kitchen equipment Education: High school diploma or equivalent required New York City Department of Health Food Handler’s Certificate required Culinary degree or certificate is a plus
Job Description We are seeking a Production Supervisor responsible for developing daily/weekly schedules for product and labor based on production requirements. Essential Functions · Follow the Basic Principles in all employee interactions · Provide direction, guidance and assistance to employees to enable them to work more effectively · Motivate employees by giving positive feedback, always in a respectful manner · Measure and manage productivity in the department to identify areas for improvement · Coordinate production process to increase productivity and improve process controls · Effectively allocate production labor as needed on a daily basis to improve productivity · Manage workforce to cross-train employees and rotate employees regularly · Follow all procedures for reporting Worker’s Compensation incidents and accidents, · Ensure meal processing counts and deadlines are met by checking line progress regularly · Ensure accurate counts are produced to specification · Ensure portions control is accurately measured by employees by conducting regular verifications · Train employee in production processes and portion control · Proactively engage in employee relations issues to resolve them effectively and promptly · Manage storage and rotation of daily food production overages to minimize waste · Hold regular communication meeting with employees to review production results, safety and hygiene · Communicate schedule changes to employees · Manage production schedules and processes to minimize overtime · Manage work force accountability for quality and productivity · Ensure employees have proper tools and equipment needed for production · Ensure that HACCP, GMP and USDA standards are achieved and completed · Ensure customer production and labeling requirements are achieved · Competent to work independently, ask questions and seek direction as needed. · Ensure all safety requirements are achieved and strives to maintain a safe work environment. · Effectively gives and receives feedback in a positive and respectful manner · Must be able to function within a team environment. · Performs tasks under general supervision Skills and Qualifications · Food Service experience required · A minimum of 2-5 years supervising a food production environment · Knowledge of internal policies and procedures · Knowledge of HACCP requirements, USDA, GMP and sanitation requirements. · Knowledge of cold food production processes · Candidate bilingual in English and Spanish a plus · Competent written skills and effective verbal communication skills · Computer skills a plus (Microsoft) Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time exempt position in a 24/7/365 manufacturing environment. Flexibility with weekdays, evenings, and weekends is required.
Handle day-to-day office management tasks in a small, supportive environment. Manage property records, digital files and documentation Strong knowledge of bookkeeping and QuickBooks Perform accurate bank reconciliations and financial record-keeping Solid computer skills and comfort working with digital systems. Direct involvement in property management operations.
We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a coordinator level position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: - Work & communicate with equipment and parts vendors - Processing parts & service requests from field techs & customers - Ordering parts and equipment - Receiving parts orders into inventory - Manage Equipment inventory levels & par stocks at HQ and around the U.S. - Shipping and tracking orders - Track shipments - Assist with fulfillment and receiving teams - Using company’s CRM - customer, service & parts tracking software - Support service techs on installations and servicing customers on equipment Preferred & Required Skills - Eager, team player - Strong computer skills in Google suite, Microsoft office - 1 year Customer Service or Operations experience - preferred - Strong attention to detail - Bilingual English/Spanish preferred - Legal right to work in the U.S. Compensation - $50K per year, with salary review in 6 months - Health Benefits after 3 months - 15 days PTO - Employee Stock Ownership Plan > 1 year full time employment Please submit a resume and cover letter to apply. Our company is an Equal Opportunity Employer. All activities of the company are administered without regard to Race, Color, National Origin, Sex, Disability, Age, Political Beliefs, or Religion in accordance with Federal/State laws and regulations pertaining thereto
Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: - Greet and assist guests in a warm and professional manner - Greet and assist guests in a warm and professional manner - Handle check-in and check-out processes efficiently - Manage phone calls, reservations, and guest inquiries - Provide information about hotel services and local attractions - Ensure the front desk and lobby areas remain clean and organized Requirements : - Basic computer knowledge - Flexible to work morning, evening, and weekend shifts - Good communication and interpersonal skills - Well-groomed appearance is mandatory - Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.
We are looking for an organized, fashionable, friendly and RELIABLE person to fill our front desk coordinator position * * MUST HAVE SALON RELATED EXPERIENCE * * and a flexible schedule (must put in about 25 hours a week). If you do not have salon experience DO NOT respond to this ad. Duties would include but not limited to: greeting clients, answering phones (multiline) booking appointments (including bridal parties), check-out clients, balancing cash drawer, providing schedule printouts to operators. Must be able to multitask in a fast paced environment and have EXCELLENT communication skills. Must be computer literate. Closed Sun-Mon. This is a relatively long term position; serious inquires ONLY.
We are seeking an organized Appointment Coordinator to join our team. The ideal candidate will play a crucial role in supporting Asian speaking clients, outreaching and scheduling field service appointments and collecting /verifing data to ensure a smooth flow of operations and provide excellent customer service. NO SELLING! This position requires strong administrative skills, familiarity with medical terminology, and the ability to handle multiple tasks efficiently in a fast-paced environment. Duties Outreach and Schedule appointments Handle incoming calls and inquiries with professionalism, providing information and collectaing information. Maintain accurate documentation. Utilize computerized systems for appointment scheduling and management. Conduct follow-up calls to remind patients of upcoming appointments or necessary documentation. Qualifications Familiarity with medical terminology and coding practices is highly desirable. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using computer systems for scheduling and record keeping. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work independently as well as part of a team in a dynamic environment. We look forward to welcoming an enthusiastic Appointment Coordinator who is committed to enhancing patient experiences through effective appointment management. Job Type: Temporary Pay: $16.50 - $17.00 per hour Expected hours: 20 – 40 per week Benefits: Work from home Work Location: Remote
Position: Receptionist Location: Bronx, NY Industry: Rental Car Services Are you a bilingual professional with strong people skills and a polished, reliable presence? Join our growing team in the fast-paced rental car industry right here in Bronx New York We are seeking a fluent English and Spanish speaker who thrives in a client-facing role and can deliver exceptional service to a diverse customer base. Key Responsibilities: Greet and assist customers with reservations, pickups, and returns Communicate clearly in both English and Spanish to ensure excellent service Answer phone inquiries and handle transactions accurately Maintain a clean, organized, and professional front desk and office area Coordinate with drivers, fleet staff, and managers to ensure smooth operations Requirements: Must be fluent in English and Spanish Strong communication and interpersonal skills Presentable, professional appearance and attitude Basic computer skills and familiarity with scheduling or POS systems Prior customer service or rental car experience is a plus, but not required What We Offer: Competitive pay which is open Flexible scheduling (including weekends) Friendly and supportive team environment Opportunity to grow with a locally owned and expanding business If you enjoy working with people, are dependable and bilingual, and want to be part of a growing team in the Bronx, we want to hear from you!
About Us: Veronica De Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand. Position Overview: As a Client Advisor at Veronica De Piante, you will play a crucial role in providing a high level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica De Piante. Key Responsibilities: Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience. Build and nurture long-term relationships with clients to foster loyalty and repeat business. Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively. Meet individual sales targets and actively contribute to the boutique’s overall performance. Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details. Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism. Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized. Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere. Manage boutique operations such as opening and closing the store at appropriate times. Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations. Process transactions, handle inventory, and manage client records using store management systems. Qualifications: Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals. Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced environment while delivering a high standard of customer service. A self-starter who is motivated to meet and exceed sales targets. Proficient with Shopify and basic computer applications.
The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks, and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff. Responsibilities Utilize computer literacy to create documents, spreadsheets, and presentations as required. Assist in maintaining inventory of office supplies and ordering when necessary. Greet visitors and manage front desk operations with professionalism and courtesy. Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings. Provide support to staff when applicable, enhancing communication across diverse populations. Collaborate with team members to ensure efficient workflow and address any administrative needs. Requirements Proficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organizational skills with attention to detail. Cannabis business experience is a plus. Proven experience in an administrative or clerical role is preferred. Strong customer service skills with the ability to interact positively with clients and colleagues. Experience in office management practices is a plus. Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-time Pay: $20.00 per hour Expected hours: 30 – 40 per week Schedule: 8 hour shift Work Location: In person
Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Russian speaking, bilingual Executive Assistant - Full-time and Part-time options available - Housing (apartment or room) near the office may be provided - Required experience: 3–5 years - References from previous employers required Key Responsibilities 1. Archiving and organizing large amounts of information and data - Receive and organize incoming documents daily (various formats: Word, PDF, JPEG, etc.) - Store by category, topic, year, and folder - Maintain four backups (2 on physical drives, 2 in cloud storage) - Responsible for accuracy, completeness, and ease of access - Digitize all paper records - Verify data submissions from other employees for accuracy 2. Technical Skills - Proficient with computers and office equipment - Ability to set up computers, printers, mobile phones, install apps, internet, ect - Troubleshoot technical issues - Work in a technologically advanced office 3. Internet and Digital Literacy - Skilled in online research and information retrieval - Vet and manage contractors, service providers, professionals - Coordinate repairs and maintenance for company properties - Check ratings of lawyers, doctors, contractors - Write and post reviews - work with AI tools - Schedule Zoom or other meetings - Write professional emails in English and Russian 4. Financial Record-Keeping - Track and categorize all expenses and income - Maintain and archive invoices - Handle payments and disputes - Keep all financial documentation organized 5. Book of contacts management - Maintain an organized, categorized book of contacts - Make calls, arrange meetings, negotiate terms 6. Administrative Support - Ensure smooth operation of the Brooklyn house, office, and executive's workspace - Purchase supplies, handle office orders - Perform ad-hoc tasks as needed - Search and oversee tenants (follow written instuctions) Key Qualities and Skills - Highly responsible and punctual - Well-organized and detail-oriented - Able to work independently without micro-management - Eager to learn new technologies - Follows written instructions precisely - Flexible, disciplined, and proactive Requirements - Higher education (final-year university students may apply) - Minimum 3 years of relevant experience - Fluency in Russian and English - References from previous employers required Conditions - Housing may be provided near the workplace - All benefits - Flexible work schedule (to be discussed) - Probation period: 1–3 months - Paid internship available if needed - Salary + monthly/annual performance bonuses - Strong opportunities for career growth Applicants are requested to specify their desired salary in the application. Please submit your resume Two positions are available. Salary depends on workload and qualifications, with additional bonuses and benefits.
We are seeking a reliable and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will have strong computer literacy, excellent communication skills, and experience in front desk operations. This role is essential for ensuring a smooth patient experience through efficient appointment setting, insurance verification, and claims processing.
Come join our dynamic team at Hudson Milestones, where passion and excellence unite! The Assistant Director position provides program support and staff development-related services within our Residential Department. Job Description: This position provides program support and staff development-related services in the Residential Services Department. Responsibilities include but are not limited to interviewing, providing initial orientation, monitoring of training and all staffing needs in the residential program, as well as administration and supervision. Staff training and counseling will be provided also. This position is responsible for the safe and efficient operation of residential programs, program quality, and licensing components. This title is a backup to the Senior Director of Residential Services and/or Director of Program’s position. This job title is an exempt position as specified in NJAC. Responsibilities: - Responsible for reading, understanding and complying with all appropriate governing documents in the administration of their programs, be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals, and circulars both internal and external. - Provides supervision, training, and evaluation to multiple group home staff and supervisors. - Accurately reports all Unusual Incident Reports (UIRs) to the Department Director and to the New Jersey Division of Developmental Disabilities at the approval of the Department Director and Chief Executive Officer. - Responsible for completing all UIRs and follow-up reports accordingly. - Develops and maintains accurate program budgets and expenditure records to ensure the responsible use of program funds in collaboration with the Director of Finance. - Ensures payroll processes are appropriately managed and observed in collaboration with the E-Time Coordinator, Director of Finance, and Department Director. - Ensures daily operation matters that pertain to insurance, repairs, maintenance, etc. are appropriately managed and reported in collaboration with the Director of Operations or designee. - Monitors program site operations to ensure appropriate design and implementation of program activities, complete/accurate files and recordkeeping systems, site safety, and medication supervision. Trains staff as needed to ensure compliance and quality of services. - Responsible for maintaining and following up on the department’s Continuous Quality Improvement system in collaboration with Director of Compliance and Department Director. - Must have the ability to independently monitor and update as necessary the Department’s Operations Manual in alliance with regulations, CCP Manual and other - grantor mandated changes, with the approval of the Department Director and Chief Executive Officer. - Conducts new client intake interviews and coordinates intake into services as per - eligibility and admission criteria, as approved by the Chief Executive Officer. - Develops and implements new residential and related services as required by program/client needs. - Reviews Individual Service Plans for Residential Services clients and reports discrepancies to the Support Coordinator through the Individualized Service Plan - (ISP) Worksheet for Residential Providers. - Ensures accuracy of files and recordkeeping systems for Individual Service Plans. - Develops positive and professional relationships with Support Coordination Agencies and other key external contacts. - Serves as a liaison between the agency and the New Jersey Division of Developmental - Disabilities, as well as other community providers, community organizations, and client family members. - Coordinates, attends, and/or schedules all required meetings relevant to the operation of the residential program as directed by the Department Director and the Chief Executive Officer. - Monitors and spot checks staff schedules to ensure appropriate program coverage and accordance with standards and policy. - Assists with coordinating the departmental staff training day, creates and delivers program specific trainings or trainings for agency training days, as determined by the Chief Executive Officer. - Interviews prospective employees and makes recommendations to the Department - Director and the Chief Executive Officer on new hires, terminations, promotions, disciplinary actions, and transfers. - Ensures all necessary mandated documents have been secured for all employees. - Assists in the development of the Quality Assurance tools to monitor compliance and ensure corrective action when necessary. - Works cooperatively and collaboratively with the Department of Finance and Operations to ensure that all fiscal related matters are properly executed. - Responsible for ensuring all staff trainings for the department are in compliance as it pertains to the department and the College of Direct Support (CDS). - Responsible for reviewing referrals and making recommendations accordingly to Department Director and Chief Executive Officer. - Accurately and professionally communicates with all Support Coordinators or interested parties wanting to receive services. - Works closely with and keeps the Department Director informed of departmental activities and client support needs or changes daily. If necessary, reports directly to the Chief Executive Officer. - Works cooperatively and collaboratively with other Departments in the best interest of the organization and those we serve. - Ensures that a safe and healthy environment is maintained for all clients at all times. - Works flexible hours and available for on-call as needed. Qualifications: Bachelor’s Degree in Social Work, Special Education, Psychology, or related field; or equivalent experience working with people with intellectual/developmental disabilities in a residential setting. Minimum of 5 years’ experience working with people with intellectual/developmental disabilities including individual support plan development, program monitoring, and behavioral plan development experience preferred in residential settings. A minimum of two years additional experience in a residential program. A minimum of 3 years supervisory/management experience in a residential program. Minimum 21 years of age as mandated by the Community Care Manual. Valid New Jersey Driver’s License Must have cleared I3 screen, Department of Human Services FBI Fingerprints, Central Registry and Child Abuse Registry. Skills: Strong written and oral skills. Adequate computer skills in Microsoft word, Outlook and Excel Able to deliver effective presentations and training programs Good planning and organizational skills Professional disposition Red Cross CPR/First Aid certification a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org. Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status. The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.