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Job Description WAGE: Wage is based upon experience but will range between $23-25 SCHEDULE: Scheduled hours will be between 8:30am-5:30pm Monday – Friday. JOB SUMMARY: The position will work closely with all aspects of operations, administration, and leadership to coordinate business processes and operational procedures and to improve communications between multiple divisions to ensure organizational effectiveness. Duties and responsibilities include scheduling meetings and appointments, assisting daily with customer care coverage, and providing general administrative support to our employees. Previous experience as an Office Administrator or Project Manager would be an advantage. Successful Operations Coordinator should also have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties. The Operations Coordinator should be able to assist in the smooth running of the operations and help to improve company procedures and day-to-day operation. ESSENTIAL FUNCTIONS: • Organize and schedule Operations appointments and meetings., • Write and distribute email, correspondence memos, letters, reporting and forms as directed internally and externally., • Assist daily with Customer Care coverage and act as backup as needed., • Participate in daily Operations Huddles in an administrative support role., • Coordinate compliance of office policies and procedures with Human Resources., • Assist/organize Quality Assurance tickets., • Assist HR by providing information for PTO requests, disciplinary forms, accident reports, and incident reports., • Daily organization/compilation/distribution of ET timekeeping, shortages, and GPS reporting to operations., • Liaise with all departments., • Proven experience in a complimentary role such as an Office Administrator or Project Manager, • Ability to identify inefficiencies and recommend improvements to streamline processes and systems., • Spanish and English, bilingual ability preferred., • Must be able to handle fast pace and multitasking, able to pivot attention as needed., • Knowledge of office management systems and procedures., • Working knowledge of office equipment., • Proficiency in MS Office., • Excellent time management skills and the ability to prioritize work., • Attention to detail and problem-solving skills., • Business minded regarding costs and efficiencies., • Excellent written and verbal communication skills., • Must be 18 years of age or older., • Must be legally authorized to work within the United States., • High School Diploma or GED required., • Must be willing to submit to a criminal background check., • Ability to communicate in English required. The work is performed in an office environment. PHYSICAL DEMANDS: The work is primarily sedentary in nature but may require occasional walking, standing, bending, and carrying items weighing less than fifty pounds. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. ADDITIONAL DETAILS: Direct Deposit Pay every other Friday. Medical, Dental, Vision Insurance and 401K with a company match available for full-time employees working 30+ hours per week. Paid Holidays after 90 days for full-time employees working 30+ hours per week. PTO accumulation for full time employees working 30+ hours per week. ABOUT HERITAGE BUILDING MAINTENANCE: Heritage Building Maintenance is a commercial janitorial management company dedicated to providing superior contract custodial services using the most advanced products and technologies available. Our staff focuses on a culture of teamwork, trust, and community. Heritage is an Equal Opportunity Employer. It is the policy of Heritage Building Maintenance to provide equal employment opportunity to all employees and applicants for employment and not to discriminate on any basis prohibited by law, including race, color, sex, age, pregnancy, religion, national origin, citizenship status, disability, marital status, sexual orientation, gender identity, military service, genetic information, or any other protected class as defined by local, state, or federal statute. It is our intent that equal employment opportunities will be provided in employment, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination, and all other terms and conditions of employment.

Job Description Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods, and Empowering People. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail. The Senior Regional Property Manager is responsible for overseeing the operations of fiscally sound, well maintained, and socially healthy multifamily housing communities. In addition to providing leadership and guidance to Property Managers, this role may also have direct oversight of Regional Managers and support staff. The Senior Regional Manager's advanced experience allows for oversight of all asset types, including but limited to Affordable, Market Rate, and Mixed-use. This individual must be an excellent cross-functional communicator, problem solver, and have the ability to maximize property performance and meet budget goals. ESSENTIAL FUNCTIONS • Provides leadership and oversight for a regional portfolio consisting of affordable, market-rate, and mixed-use developments., • Directly hires, trains, and manages Regional Managers, Property Managers, and support staff, ensuring alignment with organizational objectives and performance standards., • Engages actively in the real estate industry to identify growth opportunities, remain informed of market trends, and anticipate the impact of legislative or regulatory changes., • Provides direction regarding staffing/employee issues, consults with human resources to resolve employee relations matter, • Builds and executes strategies for resident retention, community engagement, and long-term affordability preservation in collaboration with agency and financial partners., • Serves as a representative of the company with public agencies, industry associations, and community organizations to strengthen visibility and regional influence. Provides direction on all resident issues; mediates tenant complaints., • Conducts annual performance reviews for direct reports., • Provides property managers with written feedback regarding site visits to outline goals for improving property performance and implementing corrective actions., • Oversees preparation, monitoring, and potential execution of annual operating budgets across the portfolio, ensuring fiscal health and operational efficiency., • Drives financial performance by setting clear expectations, maintaining budgetary discipline, and ensuring achievement of occupancy, collections, NOI, and capital improvement goals., • Collaborates with Project Management, Asset Management, Accounting, Compliance and other departments to adhere to contract requirements and meet performance milestones., • Monitors properties for compliance with HUD rules and regulations., • Supervises, coaches, directs, trains, evaluates staff, and conducts employee reviews., • As applicable, completes biweekly payroll responsibilities; including, but not limited to, timesheet approval, PTO approval, Missed Punch Forms, commissions, and on-call sheet submission., • Responsible for carrying out recruitment and hiring efforts in partnership with human resources and management. MINIMUM REQUIREMENTS • 5-7 years of experience leading a multifamily real estate portfolio (200+ units), or 2-3 years' experience with a bachelor's degree in a business administration, housing policy, real estate, construction management or related fields, • Preferred understanding of Affordable Housing Programs, • Advanced understanding of Mixed-Use development, • CRM, CAM, COS, or other related professional certification preferred, • Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions, • A passion for the mission, vision, and values of Sherman Associates, • Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, RealPage OneSite, etc.) strongly preferred, • Excellent verbal, written and presentation skills, • Analytical capability and methodical approach to presenting and interpreting data, • Solid skills and experience with training, mentoring and motivating site managers and staff, • Solid track record of successful financial property performance, • Must have access to reliable transportation, • Advanced Excel, Word, PowerPoint, • Willingness and able to travel extensively between sites, • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Benefits: COMPENSATION AND BENEFITS Pay Range: $100,000-$120,000 annual salary + annual bonus eligibility. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job. We Offer a Comprehensive Benefits Package Which Includes: • Medical, Dental, and Vision Insurance, • Employer paid short term disability, • Employer paid life insurance, • Additional Supplemental Insurance Policies including, • Voluntary Accident & Critical Illness, • Hospital Indemnity, • Long-Term Disability, • Pet insurance, • Employer paid employee assistance program, • Fully vested 401k company match program, • 9 Paid holidays and competitive PTO program Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact . Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.