Veterans Place of Washington Boulevard Inc.
Mentorship Program Liaison
2 days ago
Pittsburgh
Job Description Position Summary: Veterans Place of Washington Boulevard is seeking a mission-driven individual/veteran with volunteer experience to serve as the Mentorship Program Liaison. In partnership with the Allegheny County Veterans Court, this program supports justice-involved veterans by providing trauma-informed mentorship, workforce readiness training, and pathways to stable employment with livable wages and benefits. The Program Mentor and Liaison plays a dual role-offering direct peer mentorship to participants while also managing day-to-day program operations, mentor recruitment and training, and employer engagement. This position is integral to launching and sustaining a supportive, veteran-led program that promotes long-term wellness, job retention, and reduced recidivism. Key Responsibilities: Mentorship & Participant Support • Serve as a liaison for Mentors, providing support, guidance to ensure mentors are educated and prepared to work with the Mentees., • Match mentors with mentees, conduct regular check-ins with mentors and mentees, and maintain trusting relationships with program participants., • Set up and deliver structured training sessions for mentor volunteers., • Ensure all mentors complete a full training curriculum before participating in court., • Complete training to cover court procedures, confidentiality, advocacy skills, and reporting responsibilities., • Provide wrap-around support by coordinating access to Veterans Place services (housing, recovery, healthcare, etc.). Program Coordination • Recruit, screen, select and onboard veteran mentors from the community., • Facilitate mentor training using All Rise's nationally recognized trauma-informed online course., • Match mentors and mentees based on needs, goals, and compatibility., • Spend approximately 15–20 hours weekly on mentee support, training management, and case monitoring., • Screen, select, and train mentor volunteers., • Provide ongoing support and oversight to mentors., • Advocate for mentees and report any issues that may impact their participation in Treatment Court., • Attend Veterans Court at least twice per month., • Organize and lead regular group mentoring sessions, workshops, and peer gatherings. Workforce Advancement • Collaborate with the Workforce Development Specialist to support participants through job readiness training (resumes, digital skills, interviews)., • Monitor job retention and advancement metrics, providing follow-up support as needed. Reporting & Evaluation • Maintain accurate records of participant progress, mentor engagement, and employment outcomes., • Track program metrics related to employment, recidivism, housing stability, and credential attainment., • Assist with reporting for grant compliance and program evaluation. Additional Duties: This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor. Qualifications: • U.S. military veteran preferred., • Must have a driver's license and be willing to travel., • Strong organizational skills, • Must not currently be on probation or parole., • Preferred experience/knowledge with Veterans Court, • Experience working with justice-involved populations, veterans, or peer support programs preferred., • Preferred bachelor's degree, • Ideally have lived experience with recovery, justice involvement, or military service., • Must complete all required training and orientation prior to assignment, • Strong interpersonal and leadership skills with the ability to engage, motivate, and support others., • Knowledge of trauma-informed practices and veteran-specific barriers to employment and stability., • Comfortable with public speaking, group facilitation, and administrative tasks., • Ability to work independently, manage multiple priorities, and collaborate with external partners., • Basic proficiency with Microsoft Office and digital platforms; familiarity with workforce development tools a plus. Preferred Certifications (or willingness to obtain): • All Rise Veterans Mentor Training (provided), • CPR/First Aid, • Peer Support Certification (optional) Cognitive and Sensory Requirements: • Ability to focus on mentorship program details, follow through with timelines, and attend to multiple tasks and interactions., • Ability to retain and recall information regarding mentees, mentors, policies, procedures, and schedules., • Capable of identifying issues within the mentorship program, evaluating solutions, and making appropriate decisions independently or collaboratively., • Ability to comprehend written and verbal information, express thoughts clearly, and communicate effectively with diverse populations (e.g., staff, mentors and mentees), • Capacity to manage time effectively, maintain accurate records, coordinate meetings, and ensure mentorship activities are implemented in a timely and structured manner., • Adequate visual acuity (with or without corrective lenses) to read documents, use a computer, and observe participants in meetings or events., • Adequate auditory ability (with or without assistive devices) to understand conversations in person, over the phone, or in virtual meetings., • Clear verbal expression to articulate expectations, deliver feedback, and conduct presentations, • Ability to use hands for basic tasks including writing, typing, and handling documents. Physical Demand Statements • Must be able to lift, carry, and move materials weighing up to 50 pounds regularly using proper lifting techniques., • Required to stand or walk for 6 to 8 hours daily on concrete surfaces., • Ability to sit and use computer for extended periods (4+ hours) with breaks., • Job functions include working outdoors in varying weather conditions including heat, cold, and rain. EEO Statement: Veterans Place provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. • This job posting will close in 30 days, applications will be kept on file for 1 year.