Customer account manager jobs in Rochester, New York - Page 2Crear alertas

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales

Job Description Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Rochester territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of B2B sales experience., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Previous experience selling into C-Suite preferred., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Bachelor’s degree (Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting) and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or, • High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionJob Title: Strategic Account Manager (Healthcare)Location: Rochester, NYHire Type: Direct HirePay Range: $65,000 - $115,000 + commission Work Type: Full-timeWork Model: Onsite/Hybrid FlexWork Schedule: Monday – Friday, 8am – 5pm Recruiter Contact: Sean Pebbles, & Scope:Positional OverviewThe Imagine Group is recruiting for a Strategic Account Manager (Healthcare) on behalf of our client, a leading provider of integrated communications and technology solutions serving organizations throughout the Eastern United States, in Rochester, NY. Specializing in system design, installation, and ongoing support, the organization delivers innovative solutions that enhance connectivity, safety, and operational efficiency across industries including healthcare, education, and commercial business.In this role, you will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Role & Responsibility:Tasks That Will Lead to Your Success • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts.Skills & ExperienceQualifications That Will Help You Thrive, • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of B2B sales experience., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Previous experience selling into C-Suite preferred., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to completing assignments with quality outputs., • Maintain a clean driving record.

Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees.

Developing meaningful relationships with new customers and deepening relationships with existing customers;. Our partnership and engagement with our customers allows us to deliver on our commitment to provide a robust product portfolio and patient-centric care solutions. Throughout Medline, we prior

Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers. Acquires new residential customers through door-to-door contact from assigned leads. Conducts proactive consultative needs analysis with new prospective

Job Description Job Description Project Manager Process & Controls Project Manager - Process & Controls Position Overview We are seeking an experienced Project Manager to oversee and coordinate all aspects of our projects within the Food, Beverage, and Pharmaceutical industries.

Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers. Acquires new residential customers through door-to-door contact from assigned leads. Conducts proactive consultative needs analysis with new prospective

Job Description Job Description Project Manager One of NY states largest and reputable mechanical contractors is looking for a strong PM to join their growing team. Position Overview We are seeking an experienced Project Manager to oversee construction projects from conception to completion.

Actively and consistently supports all efforts to simplify and enhance the customer experience. Develops and presents sales presentations/proposals on products and services that meet customers' needs. Must be able to work evenings and weekends, as business needs dictate to maximize prospective custo

I'm the President and CEO of bwpcareers.I've got an exciting opportunity for money-motivated professionals from your area who would like to immediately AVG.PER WEEK working as an Independent Contract Recruiter with us here at bwpcareers.I know you've seen it all and heard it all before.You've heard

Job Description Job Description Akkodis is seeking a for a Project Manager job with a client in Rochester, NY. Project Manager job responsibilities include: * Lead project teams and mentor individuals. Lead project review meetings with project teams and customers.

Deliver ACV display gains in key accounts and region geography * Establish strong selling relationships with key retailers and divisional leaders of top retail accounts within zone * Ensure MDL team is engaging IDPs in collaborative spirit to build relationships and maximize growth potential * Build

The Strategic Sales Manager will closely collaborate with directors, area sales managers, regional sales partners and other key individuals throughout Omron and customer accounts. As a key member of the Omron Electronic Component sales team, the Strategic Sales Manager is directly responsible for ex

Collaborate with other area and nationally based sales leaders to demonstrate standard methodologies and achieve company objectives in growing the national account customer base. ZMNrDJviY What you will do: As Fire Sales Manager within Johnson Controls you will be responsible for bookings growth

Partners with Service Manager(s) to review and contribute to retention and NPS goals. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. We're doing that by building the only technology-led, full-stack provider of small b

Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions. Communication of customer's needs and requirements to Gleason (VOC). Employees are required to follow any other instructions and to perform any other duties requested by their manager

Develop and implement local sales initiatives in line with national sales strategy Drive account growth and increased market penetration within assigned geographic territory Conduct market research to identify emerging trends, customer needs, and competitive offerings Monitor sales productivity with

Partners and collaborates with Key Account Managers and Enterprise Account Managers to achieve identified objectives within the Strategic Accounts in an assigned Region. Establishes productive, professional relationships within the branch networks of our Accounts, calling on and supporting Account M

The Regional Sales Manager is responsible for meeting company order, sales and market-share goals through direct selling efforts, training and management. Plan and execute the sales strategy for North American Generation accounts to achieve company order, sales and market-share objectives. Maintain

Health Savings Account funded by FrankCrum. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for ex

In this role, you will focus on the following: * Develop and execute a plan to grow revenue with distributors in the territory, aligned with Corporate initiatives * Interact with key distributor management, sales, and engineering contacts in the branches to promote MaxLinear solutions; in-person we

As the temporary Assistant Store Manager, you will be accountable for assisting the Store Manager and the Assistant Store Manager Sales Supervisor. The temporary Assistant Store Manager - Sales (ASM2) at LL Flooring will assist the store in its liquidation process and is responsible for sales suppo

Manage accounts as needed to best serve the professional customer and maintain up-to-date records for each account. Work with credit and store managers to correct problems in collection efforts with Professional Customers, in accordance with company policies. Post current schedule at each assigned s

The Service Account Manager acts as the liaison between external customers, sales engineers, internal warehouses & manufacturing groups. Maintain a high level of customer service as reflected by a low number of customer complaints. Uses knowledge of products, product availability, sales territories,

Develop and execute territory sales plans to meet or exceed sales and margin goals * Identify and pursue new business through prospecting, networking, and targeted outreach * Build long-term relationships with customer decision-makers, engineers, and buyers * Promote Sealing Devices' products, capab

ESSENTIAL DUTIES Document sales calls, projects, opportunities, contacts, success reports and activity in CRM Training of junior level sales staff in SMC products, industries and customers, as well as sales skills and SMC sales tool use and resource identification Development of junior level sales

Essential Duties And Responsibilities/h3ulliEffectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time/liliGrowing client loyalty by building positive relationships and providing high levels of advocacy, excellent se

Using in-house leads, this position will cross sell, consult and sell new Personal Lines accounts as well as cross sell and develop centers of influence (COI's) in a timely manner. Excellent sales and negotiation skills with a customer service focus. A passion to make customers and coworkers feel im

Our Area Sales Managers are individuals with the vision and dedication needed to assist our current and future dealer partners to sell more cars and trucks by financing more customers. Our Area Sales Manager is the face of the company to our number one customer - our dealers. Identify sales prospect

As the named Regional Manager, the successful candidate will be responsible for the Agent Rep Firms and the Customers will consist of Datacom Distributors (Accu-Tech, ADI, Wesco/Anixter, Graybar, Rexel as well as smaller regional distributors), installers, end users and consultants. Through a focuse

The opportunity** We are seeking an experienced and results-driven Manager to join our Sales transformation practice within EY Studio+. Whether you're helping a client define their customer segmentation, sales coverage model, or defining the sales process that will inform a sales technology impleme

Our Area Sales Managers are individuals with the vision and dedication needed to assist our current and future dealer partners to sell more cars and trucks by financing more customers. Our Area Sales Manager is the face of the company to our number one customer - our dealers. The Area Sales Manager

You will be responsible for selling, merchandising, gaining/maintaining distribution within a variety of accounts. Sell and merchandise our clients' products in a variety of retail accounts.

Our Area Sales Managers are individuals with the vision and dedication needed to assist our current and future dealer partners to sell more cars and trucks by financing more customers. Our Area Sales Manager is the face of the company to our number one customer - our dealers. The Area Sales Manager

Conducts regular coaching and counseling with Account Managers to build motivation and selling skills Maintains contact with clients in the market area to ensure high levels of client satisfaction Proactively uses and reinforces with the Account Managers the proactive use of eCRM as our CRM vehicle.

Leading all sales and account/planning, forecasting, reporting, management efforts for assigned accounts within territory. Through the acquisition of new customers to maximize supply center revenue. Providing exceptional, and escalated customer service issue follow-up, and a solid partnership with t

Increases referral volume from assigned accounts by promotion within business lines and cross selling among business lines through regular and ongoing solicitation/facilitation of referral orders from assigned accounts. Requirements Education and Experience Requirements: * Bachelor's Degree in Bus

Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts and data entry. Assisting customers after hours when on-call. Greet all customers and answer phones in a polite and timely fashion.

Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirm customer satisfaction once the customer has been in service. The position is responsible for securing profitable sales and upgrades to new, existing and discontinued Johnson Controls Commercial custo

Are you an experienced BDC Manager looking to take the next step in your career? Join Vision Automotive Group, where we offer the opportunity for career growth, mentorship, and a clear path to a Sales Manager role!. A desire to grow within the dealership and transition into a Sales Manager role in t

Knowledge of sales, marketing, and/or customer service principles and practices. Drives to customers' homes on pre-scheduled appointments. Builds professional rapport with customer and determines their desired outcomes.

Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Set up and maintain accurate account details, contacts, and policy information in EPIC/liliAttach, organize, and name d

Carefully examines the customer's home to provide an accurate diagnosis of the issues. Completes the sale with the customer. Knowledge of sales, marketing, and/or customer service principles and practices.

Manager our team of Territory Managers on all aspects of customer service including pro-active maintenance & retention, pricing & service integrity, managing Books of Business, maintaining & managing their loss budget and negotiating service agreements. INTEGRITY: Our definition is "saying what you

CORE ATTRIBUTES What You Bring to The TeamFollowing are just some of the professional attributes that will contribute to your success: * Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service * Technical Acumen - Strong un