Customer service advisor jobs in Phoenix, Arizona - Page 3Create job alerts

Looking for an exciting opportunity to make a real impact on the lives of young individuals seeking education and career development? Consider joining our dynamic team at Phoenix Job Corps Center as a Residential Advisor. As a Residential Advisor you are responsible for providing proper guidance to students to ensure positive group living relations and achievement in the Job Corps Program. About Phoenix Job Corps Center The Phoenix Job Corps Center provides students with the opportunity to earn their High School Diploma or Equivalent (GED), and hands-on training in the following areas: Certified Nurse Assistant, Clinical Medical Assistant, Medical Administration Assistant, Patient Care Technician, Plumbing, Painting, Security and Protective Services, HVAC, Landscaping, Electrical, and Building Construction Technology. About Adams and Associates Adams and Associates is a 100% employee-owned company that is service-focused and outcome-driven. We began as a small business formed in 1990 with the sole mission of operating at-risk youth and children's programs for local, state, and federal governmental agencies. Today, we are one of the largest workforce providers involved in the federal Job Corps program! Adams and Associates employs more than 2,000 staff members across the United States. Each year we provide academic, vocational training, and placement services to approximately 9,000 young people from ages 16 to 24 primarily in a residential setting. Our academic and career technical training programs are accredited and lead to national industry-recognized credentials. o Provide guidance for students to achieve a positive attitude and proper behavior in dormitory living situation and to accomplish their goals and objectives. o Determine, recommend, and arrange student visits to counselor. o Assist in unit activities, as designated, including unit government. o Patrol and monitor dormitories and center as required ensuring safety and proper behavior of students; resolve potential or occurring problems. o Prepare the daily operations report, pass list, and other administrative correspondence relating to students. o Direct students and assist in the cleanup and maintenance of the dormitory. o Recommend or requisition supplies to provide needs for dorm living and safety of students. o Maintain dormitory and individual student files; ensure files are complete, updated and contain all required documentation. o Enter student case notes in the center information system. o Participate in career development services system by ensuring a safe living environment and creating positive peer leadership role modeling techniques within the dorm. o Provide guidance, counseling, group sessions and independent living skills. o It is expected the incumbent will work overtime when directed to do so. o Regular and predictable attendance is required. o Provide positive, quality customer services to students, staff and other center customers. o Support, promote, and enforce the Job Corps' Zero Tolerance Policy. o Promote the development of career success standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions. o Other duties as assigned. Qualifications • High School Diploma or equivalent required., • Advanced degrees preferred. A minimum of one-year Job Corps or related program experience required., • A valid in-State Driver’s License preferred., • Competitive hourly wage of $19.00, • Employer paid medical insurance, • Dental insurance, • Flexible spending account, • Health savings account, • Life insurance, • Annual paid holidays, • Paid time off, • Discretionary unpaid time off (First 6 Months), • Vision insurance, • Employer-paid STD/LTD, Life Insurance, • Discounted meals at $2.50 per employee, • Travel and entertainment discounts program

Job Description Position Title: Advisor Development Consultant (ADC) Reports to: Principal Partner Department: Sales Location: 2929 N Central Ave, Suite 1400, Phoenix, AZ Classification: Full-time; Exempt Summary / Job Objective: The Advisor Development Consultant (ADC) is responsible for providing marketing, financial planning solutions, fixed annuity knowledge, and extraordinary customer service to independent agents/agencies for the establishment and retention of new business. ADCs must have the ability to expand and retain an active agent base by establishing a good rapport with clients utilizing professional phone skills. The desire and drive to succeed in a competitive financial services setting is imperative. Primary Responsibilities: · Make proactive outbound sales calls to: o Recruit financial advisors o Train financial advisors on product solutions and marketing programs o Grow the financial advisor’s practice · Respond to inbound calls regarding product solutions, marketing programs and practice betterment services · Meet call activity expectations and monthly sales goals set forth by management · Participate in continuous training · Self-develop with industry and product knowledge to remain current with trends and products · Keep abreast of the competition and changes in the economy and financial markets · Understand and adhere to the Vision, Mission and Values of Simplicity · Represent Simplicity in a professional manner at all times Qualifications: · At least three years of successful internal sales consultant results · Proficient in Microsoft Outlook, Word and Excel with accurate typing skills · Some travel may be required · College Degree Preferred or Equivalent Work Experience · State insurance license preferred but not required · Series 6, 63, 7, 65 or 66 preferred but not required Core Competencies: · Enterprising and creative mindset for developing innovative solutions · Effective prospecting and customer relationship skills · Ability to ask probing questions to qualify and close business · Persistent and flexible to overcome call reluctance · Self–starter with endurance and capacity to thrive in a fast-paced environment · Ability to think clearly and be objective · Outgoing, people oriented and highly collaborative · Effective listening and verbal reasoning skills · Sufficient vocabulary to communicate effectively under stressful situations Compensation & Benefits: Compensation (based on experience) • Annual base salary: $40,000, • Variable Compensation: min $30,000 - $40,000 in year 1 (based on experience), • Bonus opportunities, • Employee benefits (medical, dental, vision, life insurance, other), • 401k with employer match, • Paid Time Off Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,100 employees and 70 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com.Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,100 employees and 70 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

Job DescriptionCompany Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. Job Description * Interface with approximately 30 – 40 assigned dealerships to proactively consult and provide support * Build strong relationships with dealer operators, dealer managers, regional offices and zone teams * Dealership contacts utilizing various communication devices and technologies (phone, text, email, screen share, FaceTime and IM) * Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda that addresses GM’s and the dealer’s sales, retention and revenue priorities. * Consult with dealership to increase the fixed operations overall customer retention and profitability and identify follow-up or action items for next contact * Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the Part and Service Excellence (PASE) program * Focus one’s efforts on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies * Coordinate resolution to warranty and customer related issues by working with the Warranty Support Center, Regional Warranty team and Customer Assistance following GM policies & procedures * Focus one’s efforts on evaluating the dealership’s service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc. * Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership’s digital presence, against GM brand direction, current market trends and dealership’s customer needs to identify business opportunities * Set priorities to execute assigned responsibilities independently, and willingly takes on any task to grow fixed operations by acting as the dealerships trusted advisor * Stay abreast of changes in General Motors and industry to adapt quickly. * Evaluate processes, systems and tools to make alterations * Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support. For example: Work with your sales counterpart to create a dealer business plan and monitor progress to plan throughout the year * Efficiently and effectively deal with customer needs and issues as they arise. Determine key issues and resolutions * Maintain a working knowledge of the competitive service environment within assigned markets * Effectively manage time and projects and measure/prioritize work with limited supervision * Use knowledge of marketing fundamentals (Product, Price, Place, Promotion) to develop and execute retail marketing plans * Implement strategies - with MSXI Filed Team to grow the business, increase efficiency customer satisfaction, and customer service retention. * Meet defined metric goals * Share best practices, ideas, success stories and analysis techniques * Complete other special assignments if necessary * Previous automotive dealership experience, or equivalent experience. * Knowledge of automotive parts and service systems. * Basic knowledge of the dealer operating report and fixed analysis tools. * Understanding of metrics and reports. * Basic knowledge of dealership profit department structure and interconnectivity. * Establishes rapport with others by initiating and leading conversations to make other’s feel comfortable. * Considers the impact of customers in the decision making process. * Excellent communication skills: * Must be a good listener as well as a good communicator both in person and over the phone. * Must have appropriate writing skills when communicating messages and reports. * Must be computer literate and have experience with Microsoft Office products. * Is creative in problem resolution and demonstrates the ability to think “out of the box” * Makes it a priority to solve the customer issues. * Ability to overcome objections and obstacles during day to day activities. * Can develop presentations and deliver those presentations to Executive Management. * Ability to effectively facilitate meetings. * Ability to train groups or individuals as required. * Demonstrates a friendly and positive attitude with customers and co-workers. * Must be able to multi-task in a busy environment. Able to work independently and with other team members. Qualifications * Bachelor’s Degree preferred. * Retail sales experience preferred and/or management. * Clear communication skills. * Strong customer service skills. * Strong problem-solving skills. * Proficient with building and designing material reports and charts to track performance. * Proficient at Microsoft Office (Word, Excel, PowerPoint). Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $45k to $53k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Job Description Join Our Team at Sands Chevrolet Glendale - Lot Attendant/Valet/Porter Company Overview: Sands Chevrolet Glendale, a family-owned business since 1934, is looking for dedicated individuals to join our team. We offer a supportive work environment with opportunities for career growth within the automotive industry. Position: Lot Attendant/Valet/Porter Location: Glendale, AZ Employment Type: Full-time, Entry-level Salary: Above average pay, commensurate with experience Responsibilities: • Park and retrieve customer vehicles, • Wash vehicles to maintain cleanliness standards, • Shuttle customers as needed, • Deliver parts within the dealership, • No experience necessary; we provide on-the-job training, • Enthusiasm for the automotive industry and a desire to learn and grow, • Strong attention to detail and a commitment to customer satisfaction, • Valid driver's license with clean driving record, • Comprehensive training and development programs, • Opportunities for advancement into technical (certified GM technician, parts counter sales) and non-technical (retail service advisor, administrator) roles, • Health benefits package (details to be provided), • Paid time off and holiday pay How to Apply: Ready to embark on a rewarding career in the automotive industry? Apply today by sending your resume to or click the link in this ad. Visit SANDS IS THE ONE to learn more about Sands Chevrolet Glendale and our available opportunities. Sands Chevrolet Glendale is an Equal Opportunity Employer and encourages applications from all qualified individuals.

Job Description Job Description Business Development Manager Position: Business Development Manager Area: New Business Development Reports to: Manager, Business Development Team Location: Remote, USA Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview As the New Business Development Manager at Classic Vacations, you will drive strategic growth and business success by identifying, pursuing, and fostering new opportunities. This role is pivotal in expanding our market presence, building strategic partnerships, and generating revenue. Combining industry insights with exceptional interpersonal and strategic skills, you will position Classic Vacations as a leader in luxury travel, while driving innovative strategies and fostering long-term client relationships. This position is more than sales; it is about creating connections, leveraging insights, and leading the charge in showcasing Classic Vacations’ value in a competitive and evolving market. Through data-driven decision-making, industry expertise, and exceptional client engagement, you will play a critical role in shaping the future of our business. Why This Role Matters The New Business Development Manager serves as the linchpin of Classic Vacations’ growth strategy, bridging market opportunities with operational excellence. In a competitive travel industry, developing trust and delivering innovative solutions are essential to success. By fostering strong relationships with clients, identifying market trends, and driving strategic initiatives, you will directly contribute to enhancing Classic Vacations’ reputation, strengthening client loyalty, and ensuring sustainable business growth. Your role not only impacts immediate revenue generation but also shapes the long-term strategic direction of the company. This role matters because it is at the forefront of our mission to deliver exceptional travel experiences, ensuring Classic Vacations remains a trusted and innovative leader in luxury travel. Your success in this position will empower our team to thrive, innovate, and continuously raise the bar for client satisfaction and operational excellence. To apply, please submit your resume, a brief summary of your most significant achievements, and what excites you about the opportunity to join the Classic team. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Market Research and Insights • Conduct in-depth market research to identify business opportunities, emerging trends, and gaps in the travel industry., • Analyze competitor activities and market dynamics to develop strategies that drive competitive advantage., • Lead outbound calling efforts to advisors actively booking with or disengaged from Classic Vacations, uncovering actionable insights., • Build and maintain a robust pipeline of new business opportunities through networking, industry events, and online platforms., • Build and nurture relationships with key clients, providing personalized solutions to meet their unique needs., • Identify upselling and cross-selling opportunities with existing clients, contributing to sustained growth., • Develop compelling proposals and presentations that highlight Classic Vacations’ value proposition and address client needs., • Identify and establish partnerships within the travel industry to enhance service offerings and expand market presence., • Support travel advisors in achieving sales goals through proactive engagement and business support., • Develop and maintain accurate sales forecasts, providing actionable insights to the leadership team., • Partner with internal teams, including Product Development, Technology, and Operations, to streamline processes and enhance service delivery., • Leverage social media creatively to engage clients, build relationships, and expand the Classic Vacations brand., • Stay updated on travel industry trends, competitor activities, and emerging opportunities. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Industry Experience • Minimum of 2 years of experience in business development, sales, or a related field; travel experience preferred., • Proficiency in Salesforce, Tableau, PowerPoint, PLEX, Executer, Word, Excel, and Outlook., • Demonstrated ability to lead initiatives, collaborate across teams, and inspire results., • Exceptional interpersonal, customer service, and relationship-building skills., • Strong time management skills, with the ability to prioritize effectively in a fast-paced environment., • High emotional intelligence and a proactive mindset., • High emotional intelligence and a client-centric mindset., • Comfortable working in a fast-paced, dynamic environment., • Must exhibit professionalism on the telephone, in person, and across all forms of communication, supporting Classic Vacations' mission, values, and promise., • Hours: Full–Time Employment. 40+ hours per week, • Pay rate: Salary, • Medical, Dental, Vision, 401K, • Life Insurance, LTD, STD, • Prolonged periods sitting at a desk and working on a computer. By joining us as the Business Development Manager, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @