Customer Service jobs in Illinois - Page 20

CONVERGIX Automation Solutions leverages the strengths, experience, and capabilities of our existing businesses, along with new talent, to transform and grow into the ultimate automation solutions trusted partner,. CONVERGIX Automation Solutions leverages the strengths, experience, and capabilities

Associate Consultant / Client Relationship Manager. Associate Consultant / Client Relationship Manager.

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary d Customer Service, Agent, Service, Rental, Busines

Oncology Key Account Manager (Arizona/New Mexico). Oncology Key Account Manager (Arizona/New Mexico). The Clinical Account Manager will develop business strategies that align with the MED-EL mission, goals, and selling philosophy.

Technical Account Manager Analytics. As a Technical Account Manager Analytics, you will lead the onboarding and implementation of Edge's analytics products for financial institutions. Partner with Sales and Customer Success to support pilots, expansions, and strategic accounts.

As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in todays rapidly changi

As an Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as

Account Manager, Technical Sales. Pre-tax flex spending accounts for medical and dependent care.

Are you an experienced relationship-builder who thrives on expanding business with complex, enterprise customers? VelocityEHS is looking for an Enterprise Account Manager to grow software bookings within existing enterprise accounts. Enterprise Account Expertise: Experience expanding business within

Associate Managed Services Technical Account Manager. The Managed Services Technical Account Manager is responsible for the ongoing delivery of high quality service to Managed Services clients. The Steady State Managed Services Technical Account Manager functions as a business analyst and as a centr

We are looking for a motivated, energetic, and competitive individual to join our team as an Account Manager. The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Technical Account Manager - USA, Chicago. Were looking for a Technical Account Manager to join the Client Services team, working directly with agencies, partners and clients from our Chicago/New York office. There is an additional element of account management within the role, requiring the provisio

MMA's services are targeted to Account Manager, Staffing, Manager, Employee, Benefits, Account Executive, Technology, Accounting.

Sign in to set job alerts for Account Manager roles. Walker Sands is looking for a strategic, detail-oriented Account Manager to join our growing Chicago team. Account managers serve as the liaison between our clients and internal agency resources, and must be personable, relationship-oriented, and

The Account Manager plays a critical role in the go-to-market efforts at Foursquare and sits within the Account Management team within Sales. Accountability - be accountable and provide timely feedback to your peers. Working closely with Engineering and Marketing teams to bring to life the best in m

As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by our Honeywell Forge software that help make the world smarter, safer and more sust

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. Present oil change options and additional services based on manufacturer recommendations.

At NY Marketing Firm we are a company predicated upon 4 key values. For immediate consideration please send your resume to HR@NYMarketingFirm.

Power2Practice is an Electronic Medical Records company providing EMR software to medical practices across the US.Power2Practice is a subsidiary of Forum Health which is a nationwide network of Medical Providers specializing in Functional Medicine.Our EMR system caters to the unique needs of functio

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear understanding of the Leapfrog Online business model as well as the model for selling Business Servic

Referrals increase your chances of interviewing at A Safe Haven by 2x. This position is responsible for establishing, maintaining and exceeding customer expectations, ensuring job profitability through preparation of competitive proposals, efficiently managing multiple landscape crews and maintainin

Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve. What does a AAA Travel Consultant do? • Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel, • Shares knowledge and expertise from personal experiences and/or education study trips, • Develops long-standing relationships with our members and builds referral and repeat business, • Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations, • Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager. • We offer extensive training to aid you in your career development through The Auto Club University, • Regular recognition through various company programs and incentives for trips, cash and prizes, • Company sponsored IATAN cards, providing exclusive travel consultant discounts, • Love to travel? Personal travel opportunities at discounted pricing, • Corporate benefits for insurance products, • Paid educational study trips are available for our consultants to promote career development, • Quarterly incentives/bonuses for achieving established production tiers Required / Preferred Skills • A high school diploma is required, but we prefer a 2 or 4-year college degree, • You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening, • We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment Qualifications, does this sound like you? • Travel is not just a hobby or a wish, it’s your passion, • You must be available to work most Saturdays and some evenings to support goal achievement, • We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training, • You are driven by sales and exceeding your goals, • You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM, • You have a strong and very comfortable relationship with paperwork, and you are very organized! Our Travel Consultants start with an hourly rate of $22.00. After completion of our training program, Travel Consultants successfully meeting sales goals earn on average between $67,300 - $82,300 with the opportunity of uncapped incentives. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members.

Entry Level Customer Service/Sales.

We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili

Join our dynamic team at Domino's Pizza in Decatur, United States, as a Customer Service Representative! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our fast-paced environment. Provide outstanding customer servic

JOB SUMMARY The Client Service Representative role provides exceptional client support with accuracy, speed, and responsiveness. This candidate will act as a key liaison between Sales, Client Success Managers, and Production teams to manage orders, approvals, and fulfillment end-to-end. Must translate client needs into seamless production and delivery, and excel independently and across teams to deliver outstanding client experiences. • Link Client Services/Sales with Operations for daily order processing and updates, • Manage full order lifecycle: entry, confirmation, changes, tracking via ERP system, • Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for timely fulfillment, • Update WIP/dashboards; share updates with respective teams, • Follow SOPs, maintain data accuracy and quality standards, • Support Client Service management on client visits, audits, press checks, • Resolve quality issues with Production/Quality teams, • Back up team; train on SAP and tools Qualifications: • High School required, bachelor’s degree strongly preferred, • Minimum 2 years of order management experience in a Manufacturing, Printing, Financial, or related environment., • Demonstrated advanced working knowledge of end-to-end client order processes across varying client types., • Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience with digital file navigation and document handling., • ERP experience required; SAP strongly preferred., • Strong organization, planning, and multitasking skills with a high attention to detail and accuracy., • Excellent written and verbal communication skills; professional and client-oriented demeanor., • Self-motivated and team-oriented, with a proactive approach to meeting client expectations and deadlines. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

Job Description About Us: Veridian is a leading master distributor of over-the-counter medical and wellness supplies, serving large retail pharmacies, online merchants, catalog businesses, and smaller brick-and-mortar stores across the country and internationally. Job Overview: We are seeking a reliable and experienced Customer Service Specialist to join our dynamic team. This role requires an individual with strong organizational and communication skills to manage a high volume of customer interactions in a fast-paced office environment. The position involves order entry, account management, inventory research, troubleshooting, and maintaining excellent customer relations. Key Responsibilities: • Order/Data Entry: Enter orders and update customer data in customer portals, databases, and NetSuite software, including e-commerce platforms., • Customer Communication: Handle a large volume of customer inquiries, complaints, and service requests via phone and email., • Inventory Research: Check product availability, coordinate with logistics teams to ensure timely shipment of orders., • Troubleshooting & Issue Resolution: Resolve customer product concerns and order discrepancies efficiently and professionally., • Account Maintenance: Maintain up-to-date customer records and documentation based on interactions., • Knowledge Base Development: Stay informed about products, services, and operational updates to provide accurate information to customers., • Minimum of 1 year of prior experience in customer service, sales administration, or a related field., • Call center experience is a plus., • Proficient in Microsoft Office Suite (Word, Excel, Outlook)., • Data entry experience preferred., • Excellent organizational skills and attention to detail., • Strong ability to build rapport and maintain positive relationships with clients., • Ability to prioritize, multitask, and work in a fast-paced environment., • Positive, professional demeanor with strong written and verbal communication skills., • Opportunity to grow in a well-established company., • Collaborative, supportive work environment. Company DescriptionA Leading Master Distributor of Medical and Wellness Over-The-Counter Products / DevicesA Leading Master Distributor of Medical and Wellness Over-The-Counter Products / Devices

Join Jackson Hewitt as a Customer Service Representative in Chicago, IL, where you'll play a vital role in providing exceptional service to our valued clients. Customer Service Representative. Promote additional services and products to enhance customer satisfaction.

Be a part of a world-class academic healthcare system,.This position is a 100% onsite opportunity.You will need to be based in the greater Chicagoland area.As a Customer Service, you must have superior customer service and communication skills.You must be detail-oriented and able to multitask in a f

Customer Service Representative.

Job SummaryThe Director, Account Management will report to the VP, Global Account Management.

Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Helps customers with parking services and facilitates the expedient flow of traffic through the facility. Ensures highest quality customer service and assists the maintenance team

As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.

Strategic Account Managers are adept at designing and executing account plans that maximize Proofpoint's sales success and ensure high customer satisfaction. The Role and the Team: The Strategic Accounts group leads Proofpoint's sales and account management efforts into the largest, most complex, co

We are seeking a highly motivated and detail-oriented Account Manager to join this boutique agency team. As an Account Manager, you will play a pivotal role in managing client relationships, overseeing campaign execution and ensuring the delivery of exceptional branding and digital marketing service

Reporting to the Manager of Account Management, the Account Manager provides sales administrative support, project coordination, and customer service acting as a liaison between our sales representatives and our internal teams to deliver an exceptional customer experience from project conception thr

Customer Service Representative - THIS IS SPARTA. Customer Service Representative THIS IS SPARTA!!!. Customer Service Representative - Management Potential HERE WE GROW AGAIN!!!!!!!!! As the top vendor in all our other National markets we have been tasked by FORTUNE 500 Companies to expand and grow

Job Description Customer Assistant Role for the Service Industry Job Summary: We are looking for a friendly, enthusiastic, and customer-focused Customer Assistant to join our team. In this role, you will be the first point of contact for our customers, providing excellent service, answering queries, and ensuring a positive experience throughout their journey with us. Key Responsibilities: * Greet and assist customers in a polite, friendly, and professional manner * Provide product information and recommendations based on customer needs * Handle customer inquiries, complaints, and feedback in person, over the phone, or via email/chat * Process transactions accurately using the point-of-sale (POS) system * Restock shelves, maintain merchandise displays, and ensure the store is clean and organized * Assist with inventory checks and stock replenishment * Follow company policies and procedures regarding customer service, safety, and security * Work collaboratively with team members to meet sales and service targets Requirements: * Previous experience in a customer service or retail role preferred but not essential * Strong communication and interpersonal skills * A proactive, positive, and helpful attitude * Ability to work well under pressure in a fast-paced environment * Ability to lift weight around 40 pounds * Basic math and computer skills * Flexible availability, including weekends and holidays Company DescriptionWe are an Axe throwing lounge offering customers fun filled experienceWe are an Axe throwing lounge offering customers fun filled experience

Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Transfer your customer service skills and retail sales knowledge to an industry that will really get you mo

Do you have a talent for excellent customer service? Consider yourself someone with effective listening and communication skills? The Oak Brook Park District has an opportunity for YOU! We're seeking a friendly and reliable Customer Service Representative to assist with the daily operations of our F

Do you want to make a difference?.ASM Research employees are passionate about improving people's lives.With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs.Our multi-fa

Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department an

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges. Other duties include assist with organizing, stocking, and general upkeep, co

RUCKUS Networks a CommScope BU is seeking a Partner Account Manager (PAM) in supporting strategic channel partner CDW. Strategic Account Development: Build and maintain high-impact relationships with partner sales teams and key stakeholders to uncover and close new business opportunities.

Job Description Are you looking for a new challenge? Do you enjoy working in a team-oriented environment with dedicated professionals committed to exceeding customer expectations in the custom package printing /marketing collateral material? Are you a self-starter with high expectations for yourself, consistently striving to meet and exceed company objectives? If the answer to the above is “yes”, E3 Packaging Media is interviewing now for an experienced Customer Service Representative with chipboard/paper packaging experience at our plant in Addison, IL. We offer an hourly rate, full health insurance benefits and a vacation plan, all in a clean, safe, friendly environment. You owe it to yourself to exploring this opportunity to join a growing, dynamic company. QUALIFICATIONS: At least 5 years of experience in a Customer Service Representative graphics environment is required. Responsible, well-organized, basic proficiency in Microsoft office understanding operating systems and their functions is important for general computer use. High school degree or equivalent trade school study. E3 Package Media Addison, IL 847-815-2563 Visit our website at e3packagemedia.com. Please direct all response to Company DescriptionAbout E3 Package Media Craftsmanship & Technology – What We do Best at E3 Package Media Our goal is to create long lasting relationships with customers while also providing the best quality and price. E3 offers the highest quality with stringent controls in place for each department. Our streamlined process helps to limit errors. At E3 Package Media, we know how valuable your time is, which is why we pride ourselves on making your due dates. With great reviews from past customers, E3 always goes the extra mile for our customers. With an opportunity, we can provide an overall solution for your needs. Our Mission E3 Package Media’s mission is to provide our customers with answers to their marketing questions. We then take this concept and provide quality solutions that meet your diverse production's needs. Whether these needs are offset LED UV printing, Die-cutting, Fold Gluing, Large Format, promotional Items, or Fulfillment we deliver you a project that you can be proud of. We promise to stay at the cutting edge of the Marketing Communications industry and help you strengthen your brand. Our Affiliations We are a proud member of the Great Lakes Graphic Association (GLGA). We believe association memberships help keep us on the cutting edge, which translates to always-enhanced performance for you. GLGA is focused on delivering both local and national solutions to its membership that improve their businesses through: • Increased sales, • Improved profitability, • Education, • Leveraging Industry resources, • Fostering strategic alliances, • Buying Programs, • Government advocacy, • Ongoing communications and Networking, • Expert Technical resources and Industry research, • Finding, developing and recruiting quality employees, • Promote printing and emerging technologies Member focused. Solution driven.About E3 Package Media\r\nCraftsmanship & Technology – What We do Best at E3 Package Media\r\n\r\nOur goal is to create long lasting relationships with customers while also providing the best quality and price. E3 offers the highest quality with stringent controls in place for each department. Our streamlined process helps to limit errors. At E3 Package Media, we know how valuable your time is, which is why we pride ourselves on making your due dates. With great reviews from past customers, E3 always goes the extra mile for our customers. With an opportunity, we can provide an overall solution for your needs.\r\n\r\nOur Mission\r\n\r\nE3 Package Media’s mission is to provide our customers with answers to their marketing questions. We then take this concept and provide quality solutions that meet your diverse production's needs. Whether these needs are offset LED UV printing, Die-cutting, Fold Gluing, Large Format, promotional Items, or Fulfillment we deliver you a project that you can be proud of. We promise to stay at the cutting edge of the Marketing Communications industry and help you strengthen your brand.\r\n\r\nOur Affiliations\r\n\r\nWe are a proud member of the Great Lakes Graphic Association (GLGA). We believe association memberships help keep us on the cutting edge, which translates to always-enhanced performance for you.\r\n\r\nGLGA is focused on delivering both local and national solutions to its membership that improve their businesses through:\r\n\r\n• Increased sales\r\n• Improved profitability\r\n• Education\r\n• Leveraging Industry resources\r\n• Fostering strategic alliances\r\n• Buying Programs\r\n• Government advocacy\r\n• Ongoing communications and Networking\r\n• Expert Technical resources and Industry research\r\n• Finding, developing and recruiting quality employees\r\n• Promote printing and emerging technologies\r\n\r\nMember focused. Solution driven.

Job Description We are an award-winning Farmers Insurance agency seeking a bilingual (English/Spanish) Customer Service Representative to join our team. Our book of business is 70–80% Latino/Hispanic clients, and we pride ourselves on providing exceptional service to our community. No prior insurance experience is required, we provide full training and mentorship. We are looking for individuals who are coachable, dependable, and eager to learn. This is an excellent opportunity to grow within a respected insurance organization offering auto, home, business, and life insurance products. Responsibilities: * Provide outstanding customer service to clients via phone, email, and in-person * Process policy changes, payments, and documentation accurately * Educate customers on coverage options and cross-sell additional policies * Maintain strong client relationships and retention * Support agents with administrative and client service tasks Company DescriptionWe are a high-performing Farmers Insurance District dedicated to developing top-tier professionals in a fast-paced, performance-driven environment. Through hands-on mentorship, world-class training, and a focus on leadership development, we help ambitious individuals launch long-term careers in the insurance industry. Our culture values accountability, growth, and making an impact in the communities we serve.We are a high-performing Farmers Insurance District dedicated to developing top-tier professionals in a fast-paced, performance-driven environment. Through hands-on mentorship, world-class training, and a focus on leadership development, we help ambitious individuals launch long-term careers in the insurance industry. Our culture values accountability, growth, and making an impact in the communities we serve.

Job Description The Client Consultant plays a critical and unique role at Euromonitor International. Working across a named list of existing high-profile accounts with established spending patterns, your goal is to uncover additional partnership opportunities within the North American region. By leveraging our entire suite of services, the Client Consultant’s role is to engage multiple business units and various functions including strategy, consumer insights, marketing, innovation, finance, etc., to uncover unmet market research needs. Solutions include data and trend analysis from existing syndicated databases as well as custom research capabilities to address specific priorities. Key Responsibilities: · Product Knowledge o Develop a deep understanding of Euromonitor’s syndicated databases and custom research capabilities, and be able to succinctly explain them to clients. o Apply and design tailored solutions using all available resources to meet client needs. • Client Organization Understanding, • Build relationships and create a deeper network within client organizations through consistent, proactive engagement with multiple decision-makers., • Map, network, and penetrate a client’s organizational structure, while understanding key business processes such as strategic planning, innovation funnels, and market entry strategies., • Challenge clients constructively to broaden their perspectives., • Sales Process, • Own an annual upsell target while assisting with contract renewals. Lead strategic client meetings to understand needs, offer valuable insights, and position our research as a problem-solving tool. Build strong relationships across client organizations to expand engagement., • Develop tailored value propositions and assist in crafting syndicated and custom research proposals. Use a consultative, benefit-led approach to drive sales, negotiate contracts, while overcoming obstacles to executive engagement., • 3+ years of sales experience, demonstrating continued success in those roles., • Proven track record of managing and exceeding revenue targets., • Intellectual curiosity, along with a competitive spirit., • Consistently approaching challenges head-on; asks “why not” as opposed to “why.”, • Comfort interacting with executives within various levels and functions., • Highly organized with excellent time management, managing numerous contacts including scheduling, follow up, and establishing frequent points of interaction., • Global perspective and understanding of international markets. Why work for Euromonitor? Our values • We act with integrity, • We are curious about the world, • We are stronger together, • We seek to empower Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with. Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities. Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor. At Euromonitor International, we are committed to transparency and pay equity. Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office. The base salary range for this role is $62,200 to $76,400, based on experience and qualifications. Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment. Internal applicants at all levels are welcome to apply. Tenure, experience, and performance will be taken into consideration. Internal Application Deadline: June 25,, 2025 #LI-TM1 #LI-HYBRID