Customer Service jobs in Jersey City, New JerseyCreate job alertsFull-time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: • Full-time Employment with Benefits day one including paid Holidays., • $16.50/hr. training rate, • Bilingual in Spanish $17.50/hr. (after training), • Paid Training, • Great Work Environment Requirements: • Must be at least 18 years of age or older., • Must have a High School Diploma, or equivalent., • Must be able to submit to a background check., • Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems., • Identify customer needs to ensure the customer is provided complete and accurate information., • Process required transactions via mainframe or web-based applications., • Submit research requests in a concise yet accurate manner., • Maintain a thorough knowledge of the company and client programs, policies, and technology., • Communicate effectively in a warm and empathetic manner., • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals., • Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: • The ability to convey complex information in clear and concise terms to ensure customer understanding., • Strong work ethic., • Effective and accurate written and verbal communication skills., • Effective problem-solving skills., • Customer Service Experience., • Can navigate multiple applications and research solutions with ease, • Love helping people and guiding them to the best solution for their issue, • Are excited by innovative technology, • Provide calm conflict resolution and problem solving for frustrated customers, • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers, • Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50 per hour and $17.50 per hour for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also _.

This role requires the ability to work lawfully in the U.Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with en

Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues a

Maintain accurate sales databases to track client information and sales activities. Attend sales meetings and training sessions to improve sales skills and stay informed on market trends. Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience.

Are you skilled in consultative sales and eager to connect enterprise clients with cutting-edge network solutions? As a Strategic Major Account Manager Group II at Spectrum, you will drive growth by managing key accounts and delivering tailored voice, data and video infrastructure proposal

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview At Gallagher, we are united by a commitment to helping businesses grow, communities thrive, and people prosper. As a Client Service Manager II, you will play a key role in delivering exceptional service to our clients, helping them navigate challenges and find solutions that make a real difference. If you are someone who thrives on building relationships, solving problems, and mentoring others, this is your opportunity to grow with us. How you'll make an impact • Take the lead in ensuring our clients receive the best possible solutions., • Guide the renewal process, secure existing business, and identify opportunities to expand services., • Address risk management needs through thoughtful, consultative conversations., • Mentor team members, fostering their growth through continuous learning and feedback., • Ensure compliance standards are met., • Maintain accurate client and policy data using Gallagher’s technology to enhance productivity and quality. About You Here is what you will bring to the role: • A bachelor’s degree with at least 3 years of client service or claims management experience, or a high school diploma/GED with 8+ years of relevant experience, • A Property and Casualty Insurance License, • Proficiency in Microsoft Office, • The ability to build professional relationships with internal and external partners, • A resilient and adaptable mindset to handle shifting priorities, • A collaborative spirit and eagerness to work with teams across Gallagher Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Paid parental leave Other benefits include: • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program, • And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

The Beekman The Hotel Manager has overall responsibility for the daily operations of multiple Rooms Division departments within the hotel. This is a developmental position for individuals to gain experience and develop demonstrated competency in all facets of hotel management including Sales and Marketing, Finance, Employee Development and ownership relations. The Hotel Manager is responsible for directing, implementing and maintaining a service and management philosophy which serves as a standard to respective department heads and staff and insures department’s goals and hotel budgets are being met. Incumbent must utilize available resources to provide excellent guest satisfaction. The Hotel Manager will meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained. The Hotel Manager works with the General Manager to uphold Hyatt’s unique corporate culture, product and Thompson brand standards. Qualifications Directing Team Members • Review and approve staff schedules taking into consideration expected guest arrivals and departures, occupancy levels, area demands, holiday activities, guest service needs and budgetary guidelines., • Constantly maintain effective training programs ensuring personnel are highly productive., • Ensure that team members have proper appearance and are following all hotel procedures., • Ensure that all employees have the tools necessary to fulfill job expectations and guest needs., • In absence of General Manager, will be responsible for overall operation of the hotel and empowered to make all necessary decisions and actions., • Assume the role of liaison between all departments within the hotel and third-party operators, • Coach and develop the Director of Rooms towards achieving exceptional guest service, Hotel cleanliness and employee satisfaction results. Guest Services • Ensure all guest issues, complaints and requests are proactively and resolved in a manner highly satisfactory to both the guest and the hotel., • Manage responses to 3rd party internet sites such as TripAdvisor, Booking.com…etc., and maintain/enhance the hotel online reputation – all reviews must be responded within 48 hours., • Evaluate and monitor hotel service and product quality and to ensure that systems are implemented that provide for quality at the highest levels., • Ensure that all guests experience a “sense of arrival” and are properly “fare welled.” Support the Rooms Director on trainings aligned with established company benchmarks (HYSAT). Financial Management • Analyze profit and loss statements and cost projection variances., • Constantly monitor expenses in labor, materials and third party agreements to align with budgetary goals and be in direct correlation with occupancy., • Assist all departments with their financial performance. Work with department managers and mentor them to successfully complete their monthly P&L goals., • Assist in the preparation of the annual budget by providing labor, operations and expense costs., • Properly document Employee Development/Payroll transactions as directed for processing by Home Office., • Audit accounting and credit procedures to assure adherence to policy. Facility Management • Conduct a weekly walkthrough of all public spaces and a reasonable representation of guest rooms with Director of Housekeeping and Director of Engineering/Chief Engineer maintaining proper documentation of action items and completion dates. In addition, daily walkthrough to insure proper appearance and safety standards in all public areas., • Ultimately responsible for maintaining the physical assets by being accountable for the Preventive Maintenance Program with the Director of Engineering and Director of Rooms., • Physically inspect all accommodations scheduled for VIP arrivals. Guide and mentor managers to control procurement of materials as determined by Annual Budget and as modified by actual business levels. Safety and Security • Must be fully knowledgeable of and be able to lead any hotel Security or Safety effort up to and including complete evacuation of hotel (fire, earthquake, city-wide emergency)., • Lead in the investigation and resolution of any reported suspicious and/or hazardous conditions with Director of Security. Represent hotel and assist with needs of any government officials or officers., • Foster an environment of clean and safe working conditions., • Attend and where appropriate, lead Property Safety Committee., • Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization., • Promotes organization in industry, manufacturing or trade associations. Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. • Demonstrated ability to manage operations to ensure Thompson’s unique level of personal customer service. Also detail oriented, organized, efficient and safety minded. Must be committed to high quality standards for production and service, a great team player, customer-service focused and have the ability to effectively manage staff to maintain a high level of morale and productivity., • Bachelor’s degree in Business Management, Hotel Management or other four year or professional degree or equivalent hospitality experience., • Proven experience in directing and motivating a team. Must have a minimum of three years varied management experience in the hotel/resort industry and previous union experience., • Read, write, and verbally communicate effectively and professionally with guests, vendors and across the organization. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism., • Strong skills with yield management, cost controls and the ability to analyze a Profit and Loss Statement. Must have strong working knowledge of accounting systems, Property Management Systems and other business applications. Familiar with OSHA, local Department of Health regulations and relevant current laws governing handling of hazardous substances., • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardizations and resources exist. Must be able to communicate problem resolution in a positive and diplomatic manner to both guests and employees., • Previous proven experience with Employee Development including recruitment, coaching and counseling, performance management, separations, worker’s compensation issues and separation of employment (and where applicable, prior experience working with a Collective Bargaining Agreement)., • Presents oneself with impeccable grooming and appearance standards. Dress compliments individual style in a professional manner., • Forbes standards knowledge preferably with extensive experience in Forbes rated hotels.

Position Overview Brooklyn Cured is seeking an Account Manager to drive growth across Foodservice, Convenience, and Non-Traditional channels. This role will lead key accounts, expand distributor partnerships, and execute go-to-market strategies that elevate Brooklyn Cured’s premium charcuterie brand. The ideal candidate brings strong knowledge about charcuterie and the meat industry, CPG sales experience, financial acumen, and a passion for high-quality, artisanal food, with the ability to balance relationship-building and analytical decision-making to deliver profitable growth. Key Responsibilities • Manage and grow accounts across Foodservice, Convenience, and Specialty channels, driving distribution and velocity for premium charcuterie products, • Build and expand partnerships with key foodservice distributors, • Develop and grow business within airport retail, airline catering, and travel channels, identifying new opportunities for brand expansion, • Lead headquarter calls, sales presentations, and joint business planning with key accounts and distributor partners, • Own and manage financial performance across accounts, including pricing strategy, promotional planning, margins, and trade spend optimization, • Analyze P&L performance, promotional ROI, and customer profitability to inform strategic decisions, • Plan and execute trade promotions, customer programs, and merchandising initiatives aligned with brand and revenue goals, • Identify and close new business opportunities across both traditional and emerging channels, • Manage and align broker and distributor networks, ensuring strong execution and accountability, • Represent Brooklyn Cured at industry trade shows, customer events, and market visits, building brand awareness and generating leads, • Travel regularly to meet with customers, distributors, and internal teams to support business development and execution Qualifications • 3+ years of experience in CPG sales, foodservice, or account management (premium or specialty food preferred), • Experience working with foodservice distributors such as Chef’s Warehouse, PFG, Sysco, or US Foods, • Strong background in financial analysis, including promotions, pricing strategy, margins, and trade spend management, • Proven success managing and growing national or regional accounts, • Experience in airline, travel retail, or non-traditional channels is a strong plus, • Excellent analytical, negotiation, and communication skills, • Willingness to travel frequently for customer meetings, trade shows, and market visits, • Passion for premium food, charcuterie, and brand storytelling Key Competencies • Strategic Sales & Financial Management, • Trade Spend & Promotional Optimization, • Distributor & Broker Management, • Data-Driven Decision Making What Success Looks Like • Profitable growth driven by strong margin management and effective trade spend utilization, • Expanded distribution through key foodservice distributors, c-store chains, and specialty retailers, • Increased presence in foodservice, convenience, and airline/travel channels

Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

SoHo, NYC | Full-Time | Onsite (Mon–Fri, 10 AM – 6 PM) We’re hiring an Inside Sales Representative for a rapidly growing company in SoHo. This is a high energy, consultative sales role focused on handling inbound leads, driving urgency, and converting opportunities into revenue. You’ll take approximately 15–20 inbound sales calls per day while also following up with leads via phone, text, email, and CRM outreach. We’re looking for someone sharp, motivated, well spoken, and comfortable working in a fast paced, goal oriented environment. Responsibilities • Manage inbound and outbound lead follow up, • Run consultative sales conversations, • Qualify prospects and close opportunities, • Handle objections and drive next steps, • Maintain CRM activity and pipeline management, • Consistently hit sales and revenue targets Qualifications • 2+ years of inside sales or consultative sales experience, • Strong communication and closing skills, • Competitive, coachable, and self motivated, • CRM experience preferred, • Experience in wellness, sleep, fitness, med-tech, or consumer sales is a plus but not required Compensation & Perks • $52K base salary + uncapped commission, • $100K+ first-year OTE, • Top performers earning ~$180K, • Full benefits, • Unlimited PTO, • Complimentary lunch twice per week, • Strong growth opportunity with a fast-scaling company

Client Relationship Manager – Luxury Hospitality (NYC Market) We are seeking an experienced Client Relationship Manager to join a well-established luxury hospitality brand. This role is ideal for a polished, relationship-driven professional with a strong background in events, catering, or high-end venues. Who You Are: • A proven sales professional with experience in event planning, catering, venues, or event design, • Well-connected within the NYC social and corporate event planning community, • Skilled at building, managing, and nurturing long-term client relationships, • A thoughtful listener who understands client needs, anticipates concerns, and offers solutions that benefit both the client and the business, • Confident in upselling and guiding clients toward elevated experiences, • Highly organized with exceptional follow-through and attention to detail, • Naturally hospitable, with a genuine passion for servicing clients, • Up-to-date on current event and hospitality trends, • A collaborative team player who is also self-motivated and proactive What You’ll Do: • Manage and grow a portfolio of high-value client relationships, • Serve as the primary point of contact for your clients, • Collaborate with internal teams to ensure seamless delivery, • Identify opportunities to enhance client experiences and drive revenue To Apply: • Please submit your resume to angela@abhosp.com

Our retail client is looking for a digital account manager to join their team! Title: Digital Account Manager Type: freelance ( 40 hours/ week) Duration; 3+ months Rate: $50-55/hr Location: NJ Onsite: 1-2 day/week About the role: As the Account Manager, you will be responsible for working directly with clients, overseeing media plans from start to completion, and ensuring project objectives are achieved. Responsibilities: • Building strategic campaign recommendations based on a deep understanding of the suppliers' business goals and marketing objectives., • Driving the end-to-end creative process between the supplier and creative team., • Partnering closely with campaign management on campaign activation, trafficking & optimizations., • Providing frequent communication and updates with clients and internal stakeholders regarding campaigns., • Working closely with Measurement & Analytics to ensure reporting accuracy., • Sharing actionable insights & recommendations to support supplier's strategy and driving incremental revenue., • Supporting monthly campaign billing, ensuring accuracy and delivery.

HOW TO APPLY Click the "Easy Apply" button above and upload your resume. ABOUT FINSIGHT FINSIGHT is a New York–based fintech company focused on transforming the way capital markets operate. We develop technology and deliver data solutions that empower leading investment banks, Fortune 1000 companies, and investors to accelerate data-driven decision-making across equity, debt, M&A, and corporate finance transactions. Headquartered in Midtown Manhattan, FINSIGHT maintains a global presence with offices in London, Miami, Toronto, Hong Kong, Singapore, and Metro Manila. Founded in 2013, the firm is privately held, employee-owned, and consistently profitable. ROLE OVERVIEW We are seeking a dynamic, self-motivated, and intellectually curious professional to support the continued growth of our CreditFlow product. This role will focus on client retention and new business development across the U.S. market. Key responsibilities include maintaining regular engagement with clients, providing product updates, managing renewals, coordinating meetings with key stakeholders, and delivering product demonstrations. Over time, the role will expand to include direct sales responsibilities across both existing and prospective accounts. This position reports to the Head of Capital Markets Data & Research and ultimately to the President, with close collaboration across the broader sales organization. Candidates who excel in critical thinking, relationship-building, and fast-paced environments are encouraged to apply for this role. Responsibilities • Manage the renewal process for existing clients, including outreach, contract negotiation, and execution, • Maintain and grow relationships with current clients through regular meetings, events, and product updates, with a focus on upselling and cross-selling opportunities, • Schedule and conduct product demonstrations via web, phone, and in-person meetings, • Lead and support client and prospect presentations, effectively communicating the value proposition of the CreditFlow platform, • Manage the full sales lifecycle, from initial prospecting through contract execution, • Oversee client onboarding and deliver ongoing product training, • Provide real-time market feedback to inform product development initiatives, • Respond promptly to client inquiries and coordinate with internal teams as needed, • Maintain accurate and up-to-date records in the CRM system, including notes, next steps, and client interactions, • Develop a deep understanding of FINSIGHT’s product suite, client workflows, and use cases, • Prepare for and represent FINSIGHT at industry conferences, including pre-event outreach and meeting coordination WHAT YOU BRING Hard Skills • Minimum 1–2 years of experience in account management and/or sales, • Experience engaging directly with clients or prospects (e.g., cold outreach, email campaigns), • Strong written and verbal communication skills, • Proficiency in Google Workspace and Microsoft Office Suite Soft Skills • Strong client-focused mindset, • Highly self-motivated, organized, and goal-oriented, • Exceptional attention to detail, • Ability to work independently while contributing to a team environment, • Strong sense of ownership and follow-through, • Effective time management and prioritization skills, • Proven ability to build and maintain strong client relationships LOCATION *This is an in-office position • Midtown Manhattan COMPENSATION • Base Salary: $66,500 to $72,000 annually, • OTE: $93,500 to $99,000 BENEFITS • 3-weeks of paid time off; 1-week paid sick leave, • Comprehensive medical, dental, vision, and life insurance, • 401(k), • Fully stocked snack room

About Talent Solutions at Atrium Talent Solutions at Atrium is a performance‑driven, production‑focused business where success is measured by results. Every role contributes to growth, client impact, and revenue outcomes. We operate in a metric‑driven, sales‑minded environment with clear goals, accountability, and healthy competition. Effort shows up in numbers, performance is visible, and ownership is expected. This is an environment for professionals who are hungry to produce, motivated by goals, and energized by fast‑paced work where results d Position Overview Atrium is a leading Talent Solutions firm known for its commitment to service, innovation, and results. We are seeking a dynamic Account Manager to join our Information Technology Staffing division. In this role, you will leverage your network, build new relationships, and drive revenue growth by identifying and securing new staffing opportunities. This position requires a strong sales mindset, resilience, and the ability to compete and win in a fast-moving market. The ideal candidate is self-motivated, goal-oriented, and confident in navigating challenges, overcoming objections, and consistently delivering results. rive opportunity and growth. Drive New Business Growth • Identify, qualify, and close new business opportunities to support consistent, profitable revenue growth, • Proactively pursue opportunities with both new prospects and existing clients, • Build and maintain a strong pipeline through networking, referrals, and strategic outreach Sales Execution & Client Engagement • Conduct consultative meetings with hiring managers, HR, and Talent Acquisition leaders, • Translate client needs into tailored staffing solutions by clearly articulating Atrium’s value proposition, • Develop pricing proposals and negotiate terms to achieve strong, profitable margins, • Consistently meet or exceed defined sales metrics, goals, and deliverables Relationship Management • Build and maintain long-term client relationships through consistent, high-quality service, • Ensure client satisfaction by aligning solutions with evolving business needs Prospecting & Pipeline Development • Generate leads through cold calling, email campaigns, and targeted marketing efforts, • Maintain accurate and up-to-date records of all sales activities within Atrium’s CRM system Cross-Functional Collaboration • Partner with Business Development leaders, Recruiters, and subject matter experts to uncover opportunities, • Collaborate on solution design, proposal development, and client presentations Market & Brand Presence • Stay current on Atrium’s service offerings and competitive differentiators, • Represent Atrium at industry events, conferences, and networking opportunities to expand market presence, • 2-4 years of experience in business development, sales, or staffing, with a proven track record of generating new business and achieving quotas, • Strong ability to manage multiple opportunities simultaneously in a fast-paced, high-volume environment, • Excellent communication, negotiation, and relationship-building skills, • Highly motivated, competitive, and results-driven

Artisan Council is a boutique digital marketing agency empowering progressive brands in the constantly evolving social and digital landscape. Our team believes in the power of stans and fans and aims to build brand loyalty through community involvement and engagement. AC believes that having an informed community of diverse voices is the key to making an impact in today’s ever-changing world of social media and content. AC’s team members are passionate about diversity, community, content, culture, innovation, and trying things first! We’re looking for people who share our passion, for people who live and breathe beauty, have exceptional research, communication, and creative thinking skills, and take an empathetic approach to everything they do and enjoy helping others succeed. The Junior Account Manager plays a key role in supporting client relationships and ensuring the smooth execution of social media and influencer marketing campaigns. You will help manage day-to-day account operations, coordinate internal teams, and contribute to strategic planning and reporting. This role is ideal for someone highly organized, detail-oriented, and eager to grow into a strategic client partner while building strong foundations in account management. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our mission is to create a happy, safe, considerate and inspiring work environment for all. What will you be responsible for? Client Management • Support Account Managers as a day-to-day point of contact for clients, helping to build strong, trusted relationships through proactive communication and follow-through., • Help prepare for and participate in weekly client status calls, campaign check-ins, and presentations., • Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams., • Ensure client needs, timelines, and deliverables are clearly communicated and tracked., • Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions. Account Management • Help ensure all deliverables are accurate, complete, and delivered on time and within scope., • Track timelines, deliverables, and project status using tools such as Asana and shared project trackers., • Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work., • Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps., • Maintain organized documentation, including status reports, meeting notes, and client communications. Strategic Planning & Campaign Execution • Support Strategists and Account Managers in the development and execution of social media and influencer marketing campaigns., • Assist with research, including trend analysis, competitor audits, and platform best practices., • Help organize brainstorms and contribute ideas that align with client goals and brand voice., • Assist in developing client presentations, campaign decks, and reporting materials., • Support campaign execution to ensure programs are delivered efficiently and effectively. Internal Team Coordination • Help keep internal teams aligned on timelines, deliverables, and priorities., • Coordinate across cross-functional teams including strategists, designers, influencer specialists, paid media managers, and producers., • Assist with assigning tasks, tracking progress, and ensuring deadlines are met., • Maintain strong attention to detail across all aspects of campaign execution. Cross-Team Collaboration & Agency Contribution • Collaborate with Strategists, Account Managers, and Directors to share learnings and best practices., • Contribute to Artisan Council’s internal initiatives, including documenting campaign case studies and sharing results., • Support new business and growth initiatives as needed. What kind of skills should you have? Please note carefully. Applicants without this experience will not be considered. • 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred)., • Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels., • Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously., • Strong communication skills—clear, professional, and collaborative across teams and clients., • Ability to prioritize tasks, manage timelines, and work in a fast-paced environment., • Strong analytical mindset with interest in interpreting performance data and campaign results., • Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus., • Experience with project management tools such as Asana or similar systems is a plus., • Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office., • Interest in beauty, social media, influencer marketing, and digital culture., • Self-motivated, proactive, and eager to learn and grow within account management.

Starting: 05/29/26 Pay Comments: W2, Benefits and 401k matching Minimum Pay (per hour): 46.00 Maximum Pay (per hour): 51.00 Firm, non-negotiable: No Hours: Full-time Duration: 01/29/2027 - potential to extend Job Description: Note: This role requires you to be onsite 3 days a week in Hoboken, NJ We are seeking an experienced Manager, Account Strategy to build, execute, and manage advertising solutions using our proven conversion-driven and brand-building products. Reporting to a Senior Manager, Account Strategy, you will handle end-to-end omnichannel ad campaigns across managed and self-service channels. You will lead campaign setup, pacing, optimization, and reporting, providing strategic insights and collaborating cross-functionally to ensure campaign success and client satisfaction. This position blends strategic planning and tactical execution, requiring a deep understanding of brand marketing goals, translating them into actionable media strategies, and delivering measurable results. You will serve as a subject matter expert in media planning, audience tactics, and platform activation, managing day-to-day client interactions and contributing to revenue growth through strategic recommendations. In this role, you will be supporting a portfolio of high-impact Consumables brands. You will work directly with these brand partners and their agencies, acting as a key strategic lead to drive growth in essential consumer categories through innovative media planning and execution. Responsibilities • Consultative Partnership: Serve as a strong executor and consultative partner within a defined scope., • Strategic Planning: Develop strategic plans and execute managed-service and self-service campaigns, acting as a consultative expert., • Media Proposals: Collaborate with Sales and Account teams to develop strategic, data-driven media proposals aligned with client objectives., • Client Leadership: Attend and lead external advertiser and agency calls, demonstrating expertise in media tactics, audience strategy, and campaign stewardship., • Omnichannel Expertise: Deeply understand and apply media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential in-store tactics., • Performance Reporting: Communicate campaign performance metrics, insights, and optimization recommendations regularly with internal and external stakeholders., • Quality Assurance: Adhere to internal SLAs and QA processes, ensuring seamless campaign launches and high-quality client experiences., • Revenue Growth: Confidently present strategic upsell recommendations to drive incremental revenue and demonstrate strong executive presence when presenting opportunities to clients and agencies., • Cross-Functional Collaboration: Partner cross-functionally to traffic campaigns effectively across various ad technology platforms., • Troubleshooting: Resolve campaign issues promptly, ensuring optimal campaign performance. Qualifications • Education: Bachelor’s Degree in Business, Marketing, Communication, or a related area., • Experience: 3+ years managing digital media campaigns or consulting on digital campaigns across display, video, social, search, and programmatic., • Technical Knowledge: Deep understanding of digital media metrics ($CPM, ROAS, CPC, CTR,$ etc.) and media math for optimization., • Client Management: Proven client-facing experience with proactive risk identification and solution development., • Communication: Excellent verbal and written communication, with strong presentation skills., • Project Management: Strong capabilities and the ability to thrive under pressure while managing multiple priorities., • Adaptability: High comfort navigating rapidly evolving environments and ambiguous situations., • Tools: Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook; familiarity with Salesforce, JIRA, Tableau, SQL, and Power BI. Additional Information • Top Skills:, • Building strategic media plan recommendations and performance optimizations., • Excellent follow-through and accountability across internal and external teams., • High-level verbal and written communication., • Day-to-Day Impact:, • Work with sales professionals to develop proposals and collaborate on quarterly business reviews (QBRs)., • Maintain relationships and manage day-to-day business with clients to identify growth opportunities., • Lead campaign kick-offs and performance discussions. The target hiring compensation range for this role is $46.00 to $51.00. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Job Title: Customer Service Representative Location: New York, NY 10004 Shift: Hybrid | 9 AM – 5 PM M-F Pay Rate: $20- $24/hr Contract Length: 2 months (possible extension) Requirements: • Minimum 1 year of customer service experience, • High School Diploma or GED, • Hospital Experience required, • Bilingual in Spanish/Chinese/Russian/Bengali Job Summary: Seeking a detail-oriented Customer Service Representative to handle patient and client inquiries, process medication and supply requests, and ensure timely delivery. The role includes assisting members with recertification, enrollment, and retention activities, maintaining records, and providing exceptional support to improve customer satisfaction and experience. • Assist all lines of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current members., • Follow a strategic daily schedule including AM/PM hours, field locations, and weekends for optimal member outreach., • Support members with recertification and enrollment processes, making them seamless and easy., • Identify and resolve barriers affecting the member experience in coordination with different teams., • Maintain daily outreach and renewal goals to improve member retention., • Help members with plan changes, re-enrollment, premium payments, PCP selection, and locating providers/vendors., • Provide end-to-end customer support to enhance satisfaction and experience., • Communicate effectively with members verbally and in writing for all retention activities., • Identify process improvement opportunities and support ad hoc projects., • Report trends and issues observed during member outreach to support organizational improvement. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Company: Puff Media Group Location: New York, NY (On-site) Type: Full-Time About Us Puff Media is a New York-based TikTok LIVE commerce agency. We partner with brands to run high-performing TikTok Shop LIVE operations — from host management and content execution to affiliate programs and large-scale creator events. Our clients range from fragrance and beauty brands to major IP-licensed products. The Role We're looking for a LIVE Account Manager to own the day-to-day relationship between Puff and our brand clients. You'll be the primary point of contact post-onboarding — keeping clients informed, identifying growth opportunities, and making sure every LIVE campaign delivers. You'll work closely with our operations, talent, and affiliate teams to keep execution tight and clients happy. What You'll Do • Own the ongoing relationship for 3–6 brand accounts, serving as their primary contact, • Manage weekly/monthly client syncs — performance reviews, campaign planning, issue resolution, • Coordinate internally with live ops, talent, and affiliate teams to align execution with client goals, • Track GMV, live performance, and affiliate data; turn numbers into clear client-facing insights, • Identify upsell and expansion opportunities within existing accounts, • Support onboarding of new clients with Lynch and the ops team, • Draft recaps, proposals, and communications on behalf of accounts What We're Looking For • 2–4 years of experience in account management, client success, or project coordination — agency or e-commerce background preferred, • Familiarity with TikTok Shop, LIVE commerce, or influencer/creator ecosystems, • Bilingual in English and Mandarin strongly preferred (most clients are China-based brands), • Data-comfortable — you can read a dashboard, spot a trend, and explain it clearly, • Highly responsive, organized, and able to manage multiple accounts without dropping the ball, • Strong written and verbal communication in both languages Compensation • $65,000 – $85,000 base + performance bonus tied to account GMV growth

Company Description Isaac Morris Limited (IML), founded in 1989 and based in New York City, is a leader in the licensed apparel market. For over 35 years, IML has excelled in providing retailers with high-quality products, unique designs, and precise execution. Specializing in Boys, Girls, Young Men's, and Junior's clothing, IML caters to a diverse customer base, including specialty stores, department stores, and mass markets. With an in-house licensing and art team, IML is dedicated to offering cutting-edge designs and staying ahead of fashion trends to represent its licensed properties at the highest level. We are seeking an experienced, detail-oriented Account Manager to oversee key retail accounts with a strong emphasis on accuracy, communication, and partnership management. Prior experience working in Children’s wear wholesale side, managing various systems, workflows, and product requirements, is highly preferred. In this role, you will serve as the primary liaison between our internal teams and the customer, ensuring smooth execution across development, production, and delivery. The ideal candidate thrives in a fast-paced environment, excels in relationship management, and brings deep knowledge of the Children’s apparel industry from concept through delivery. Key Responsibilities • Manage day-to-day account communication, serving as the main point of contact for assigned apparel accounts., • Oversee the full product lifecycle—from line development and sample coordination to production approvals and final delivery., • Ensure all customer requirements, timelines, and technical standards are met with precision., • Partner closely with Design, Product Development, Production, and Sales to ensure accurate information flow and seamless execution., • Track orders, monitor production milestones, and proactively flag delays, risks, or required adjustments., • Maintain detailed documentation in internal systems, ensuring accuracy across style information, PO updates, and delivery schedules., • Participate in customer meetings, presentations, and seasonal reviews. Qualifications • 2–5 years of experience in Children’s apparel account management or wholesale sales support., • Strong understanding of apparel development, production timelines, and retail requirements., • Exceptional attention to detail with proven ability to manage multiple programs simultaneously., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office and order management tools., • Ability to thrive in a fast-paced, deadline-driven environment. Skills • Data accuracy, organizational skills, and deadline management, • Relationship management and customer service excellence, • Strong problem-solving abilities and proactive communication, • Technical understanding of Children’s apparel development and production, • Fluency in spreadsheets, reporting, and product documentation, • Ability to collaborate across multiple internal teams and external partners Salary: $70k - $75K

Company Description Outcomes Matter Innovations, LLC (OMI) is a value-based care accelerator specializing in designing innovative quality programs for healthcare specialists. Leveraging over 30 years of expertise, OMI integrates evidence-based clinical guidelines with advanced data analytics and technology to improve the quality of care and reduce costs. OMI focuses on delivering measurable outcomes and value for providers, payors, and patients. The organization is committed to guiding stakeholders through the complexities of healthcare to achieve improved results and experiences efficiently. Role Description We are seeking a full-time, remote Account Manager to play a critical role in maintaining and expanding relationships with clients. The Account Manager will focus on understanding client needs, coordinating cross-functional teams for strategy execution, and ensuring deliverables are met with high satisfaction. § Manages smaller, single-state, or regional accounts § Servers as the day-to-day liaison for assigned clients, ensuring consistent communication, data exchange, and adherence to program requirements § Supports onboarding, addresses system and program issues § Assists with identifying opportunities for program improvement and growth within assigned accounts § Leads business reviews, performance reviews, and bi-weekly touchpoints with minimal assistance § Manages account to ensure compliance with known contractual quality thresholds § Assist with minor client contract amendments Qualifications • Proven experience in account management, client relationship management, and customer success., • Strong skills in data analysis, technology solutions, and identifying actionable insights., • Effective verbal and written communication skills, including the ability to present reports and strategies clearly to clients., • Ability to collaborate with cross-functional teams and manage multiple client projects simultaneously., • Prior experience in the healthcare industry, value-based care, or familiarity with clinical guidelines is highly desirable.

I’m thrilled to be exclusively representing one of the most prestigious law firms in the US on their search to add a talented and experienced Senior Sectors and Clients Business Development Manager to their growing Technology Client Relationship team. The Senior Sectors and Clients Business Development Manager will oversee strategic client development, client relationship management, and service delivery support for a group of priority Client Teams in the Technology industry. The objective of the successful candidate would be to develop and further deep, long-term and mutually beneficial relationships for the key clients your responsible for. We believe this provides an excellent opportunity for someone with some key account and client relationship management experience to further their growth as a leader, while taking a larger role in the strategic planning and approach for key accounts and clients. I'd love to engage with professionals that have previous Legal BD, Client Relationship or Client Development experience. The preferred candidate MUST have a solid background and understanding of the Technology industry. Core Responsibilities: • Act as central point of contact, both internally and externally, within the client team primarily, and with the larger firm and other internal or external stakeholders, • Work closely with Lawyers, Partners and other key stakeholders within the firm to understand firm-wide capabilities to leverage specialist-led relationship building with key or primary accounts, • Play a key role in the diversification of revenue streams by identifying new business or relationship opportunities that haven’t been already leveraged by the firm, • Point of contact for all client feedback for the firm, which then must be presented to key internal stakeholders, • Work with wider business services teams to implement and manage IT tools for use in communicating our relationship with clients I feel the current salary banding is competitive within the market, however, if you are looking for something above this range, I’m open to discuss further. If this role would sound interesting to you, please directly apply or approach Sean Sweeney for more information.

Company Description B9 Model Event Staffing specializes in providing professional event staff for tradeshows, upscale events, and product promotions across the United States. With a reputation for excellence, we carefully screen and select team members who embody professionalism, reliability, and the ability to deliver exceptional client engagement. Our staff is committed to representing both B9 and our clients’ brands with integrity and intelligence. Fully insured and bonded, we prioritize risk reduction and meticulous attention to detail, ensuring successful event execution from start to finish. Our agents provide personalized support 24/7 to adapt to evolving client needs. Location: Hybrid Type: Full-Time Job Description: We are looking for a dynamic Account Manager to support and grow our existing client relationships while identifying new business opportunities. This role is ideal for someone who thrives in a fast-paced environment, understands the events/experiential space, and knows how to balance operations with sales. Roles/Responsibilities: Client Management • Serve as the main point of contact for assigned clients, • Manage day-to-day communication, staffing needs, and execution, • Ensure a high level of client satisfaction and retention Event Staffing & Operations • Oversee staffing plans for events nationwide, • Coordinate with internal teams to ensure seamless execution, • Problem-solve in real-time and manage last-minute changes Sales & Growth • Identify opportunities to expand existing accounts, • Support new business outreach and relationship building, • Contribute to proposals, pricing, and client presentations What we are looking for • 3–6+ years experience in account management, events, staffing, or experiential marketing, • Strong communication and organizational skills, • Ability to multitask and thrive under pressure, • A solutions-oriented mindset with attention to detail, • Experience working with brands, agencies, or live events is a big plus, • Bonus: Existing industry relationships and ability to bring in new business Compensation: • Competitive base salary + bonus structure tied to performance and growth, • Opportunity to grow within a fast-scaling national agency Why B9 Models • Work with top brands and agencies, • Be part of a high-energy, supportive team, • Real opportunity to grow and make an impact, • Fast-paced, exciting environment — no two days are the same How to apply Please apply via LinkedIn or send your resume to [your email] with “Account Manager – B9” in the subject line.

Lucera Financial Infrastructures is a leading financial technology firm and wholly owned subsidiary of Cantor Fitzgerald and BGC Group. Lucera provides ultra-low latency connectivity, execution infrastructure, and enterprise-grade software solutions — most notably the LumeFX platform — to institutional participants across global foreign exchange and fixed income markets. Our technology is trusted by banks, hedge funds, asset managers, and broker-dealers who require carrier-grade performance and deep integration with their trading workflows. Position Summary The Technical Account Manager (TAM) is a critical client-facing role responsible for bridging the gap between Lucera's engineering capabilities and the operational needs of our clients. The TAM serves as the primary technical liaison for an assigned portfolio of institutional clients on the LumeFX platform, ensuring that product deployments are seamless, configurations are optimised, and escalations are resolved efficiently. This role demands both deep technical fluency and strong commercial awareness, operating at the intersection of product delivery, client success, and business development support. Key Responsibilities • Client Ownership & Technical Liaison — Serve as the primary point of technical and business workflow escalation for the LumeFX Support Team. Take full ownership of product deliveries to clients, ensuring that implementations are executed to the highest standard and within agreed timelines., • Cross-Functional Collaboration — Work in close partnership with the LumeFX Support Team to manage support projects and provide coverage as required. Collaborate with the Engineering team to ensure that products are developed, tested, and released in a controlled and client-ready manner., • Deployment Readiness & Change Management — Ensure that the Support Team is fully informed of all product usage changes and configuration updates prior to deployment. Maintain rigorous change communication practices to minimise client disruption and maximise adoption success., • Client Knowledge & Configuration Optimisation — Develop and maintain a detailed understanding of how each client utilises the LumeFX system. Proactively optimise product configuration and delivery strategies to align with each client's specific operational requirements and business objectives., • Responsiveness & Technical Advisory — Respond to technical and product-related client inquiries in a timely and professional manner. Provide informed guidance on platform capabilities, best practices, and integration approaches., • Client Education & Enablement — Develop and deliver training programmes to inform clients about LumeFX products, new features, and optimal usage patterns. Produce clear documentation and knowledge resources to support client self-sufficiency., • Voice of the Customer — Systematically document client requirements and capture product feedback to inform the engineering roadmap. Communicate client insights clearly to internal stakeholders, ensuring that product development remains client-centric., • Sales & Commercial Support — Partner with the Sales team to ensure coordinated, client-centric coverage across the full account lifecycle — from onboarding and expansion to renewal and retention. Candidate Profile • Solid understanding of FX or fixed income electronic trading workflows, execution venues, and market microstructure., • Demonstrable ability to manage complex technical escalations and coordinate cross-functional internal teams under time pressure., • Strong verbal and written communication skills; comfortable presenting technical concepts to both technical and non-technical stakeholders., • Experience with API integrations, FIX protocol, or low-latency connectivity solutions is highly advantageous., • Commercially minded with the ability to identify upsell and expansion opportunities within an existing client portfolio., • Highly organised, with the capacity to manage multiple client relationships and projects simultaneously.

Account Manager Department: Accounts Reports To: Account Director Location: New York or Los Angeles (with travel as needed) The Account Manager is the day-to-day owner of client relationships and project delivery, responsible for driving alignment between client vision, creative development, and production execution. This role operates at the center of cross-functional teams, ensuring clarity, momentum, and accountability across fast-paced experiential projects. The Account Manager is responsible for protecting scope, managing financial performance, and identifying opportunities for account growth, while delivering a seamless and high-quality client experience. Essential Responsibilities: Client Relationship Management • Lead day-to-day client communications with a focus on clarity, transparency, and expectation management, • Guide clients through project phases, structuring feedback and approvals to maintain momentum, • Build trust by anticipating needs, identifying risks early, and offering solutions proactively, • Maintain control of communication flow to ensure alignment and efficiency across all stakeholders, • Support Account Director in leading client meetings, presentations, and status updates., • Invested in the client’s business with an eye on uncovering further opportunities Project & Account Execution Drive internal teams (Design, Production, Fabrication, PM) to ensure on time, on budget delivery • Translate client goals into clear briefs, actionable scopes, • ,Collaborate with project managers on timelines and workflows, ensuring dependencies and risks are actively managed, • Act as the central point of alignment across creative intent and build feasibility, • Hold team accountable and ensure all deliverables meet design integrity, brand standards, and fabrication constraints, • Support internal handoffs and maintain clear documentation across all phases of work., • Support development of scopes of work, proposals, and client presentations. Operational Excellence • Enforce internal processes, tools, and communication standards across all projects., • Maintain accurate, up-to-date documentation (briefs, scopes, timelines, trackers)., • Drive efficient internal meetings with clear agendas, decisions, and next steps., • Identify inefficiencies and contribute to workflow improvements across teams., • Help resolve day-to-day issues while escalating larger concerns when necessary., • Participate in project wrap-ups to identify learnings and process improvements. Financial Management • Support budget tracking, scope management, and change orders., • Partner with internal teams to ensure projects remain on budget and aligned with financial goals., • Assist in developing estimates and monitoring account performance., • Support project reconciliation with the project management team. Additional Responsibilities: • Identify and pursue opportunities to expand scope, increase revenue, and deepen client partnerships., • Contribute to account planning, including annual or project-based growth strategies., • Bring forward ideas that enhance client impact, efficiency, or innovation. Growth Opportunities: • Exposure to high profile experiential projects and clients, • Ability to build, manage, and mentor your own team of coordinators, • Hands on experience across design, production, and fabrication, • Clear growth path into an Account Director role Qualifications: Required: • 4–7+ years of experience in client services, account management, or project management., • Experience in creative, experiential, agency, or fabrication environments preferred., • Strong communication and relationship-building skills., • Strong organizational skills and attention to detail., • Ability and desire to work in a team structure., • A genuine interest in fabrication and design is highly encouraged., • Ability to manage multiple projects and priorities simultaneously., • Understanding of project workflows, budgeting, and scope management., • Familiarity with project management tools (e.g., ClickUp) and CRM systems., • Bachelor’s degree in Business, Marketing, Communications, or related field. Salary Range $85,000-$100,000 annually Benefits Medical, Dental, Vision Group Benefits 401k Matching FSA, HSA Flexible PTO and more

Company Description The New York City Department of Environmental Protection (DEP), Bureau of Engineering Design and Construction, is responsible for maintaining the city’s critical water supply and wastewater treatment infrastructure. Dedicated to sustainable and reliable environmental practices, the agency oversees engineering, design, and construction initiatives that ensure the city's 8.5 million residents have access to safe and clean water. The bureau supports major projects focused on resilience, efficiency, and sustainable development to protect public health and the environment. By investing in infrastructure improvement and modernization, DEP plays a vital role in safeguarding the city's environmental future. Role Description This is a full-time, on-site role based in New York, NY, for an Account Manager within the Bureau of Engineering Design and Construction. The Account Manager will oversee and manage client relationships, track and monitor project progress, and communicate client needs effectively to internal teams. Responsibilities include coordinating deliverables, managing budgets and resources, resolving any issues that arise, and ensuring that projects align with client expectations and timelines. The Account Manager will also prepare reports and updates for stakeholders, fostering a collaborative working environment across departments. Qualifications • Experience in account management, client communication, and relationship-building, • Strong organizational, budgeting, and resource management skills, • Expertise in reporting, project monitoring, and issue resolution, • Understanding of engineering, construction, or related industries is preferable, • Proficiency in teamwork and cross-departmental collaboration, • Strong written and verbal communication skills, • Bachelor’s degree in business administration, engineering, project management, or a related field, • Experience working with government agencies or in public planning is a plus

Please be advised that this is not an immediate opening for a specific hire. We are currently building a pool of exceptional Digital Account Strategists for upcoming needs within our client's organization. By applying, you are expressing interest in future roles. When a position that matches your profile becomes available, a member of our team will reach out to discuss the opportunity further. The Opportunity Join a leading global e-commerce and retail powerhouse, partnered with Aquent, as we revolutionize the connection between brands and customers. Our innovative team bridges the gap between supplier brands and retail shoppers at an unprecedented scale, using proprietary data to drive high-impact digital advertising. As a Digital Account Strategist, you will be at the center of this evolution, fostering advertising partnerships and driving significant revenue growth. This is a hybrid role requiring you to be onsite 3 days a week in Hoboken, NJ. What You’ll Do You will play a pivotal role in delivering conversion-driven and brand-building results for our partners through strategic insight and hands-on execution. • Strategy & Optimization: Manage and optimize supplier advertising campaigns and revenues; develop strategic recommendations based on deep dives into supplier business goals., • Creative & Technical Lead: Lead the end-to-end creative process between suppliers and internal teams; provide technical guidance on campaign specs and lead troubleshooting efforts., • Cross-Functional Collaboration: Partner with Campaign Management on activation/trafficking and Measurement & Analytics to ensure reporting integrity., • Client Relationship Management: Cultivate strong client relationships, lead campaign kick-offs, and identify upsell opportunities beyond initial contracts., • Sales Support: Collaborate with Sales professionals to develop proposals, evaluate deals, and contribute to Quarterly Business Reviews (QBRs)., • Mentorship: Act as a leader within the team by mentoring Senior Campaign Managers and junior associates. Must-Have Qualifications We are looking for resourceful, adaptable professionals who can navigate a large organization while maintaining the speed of a nimble startup environment. • Education: A four-year college degree., • Client Leadership: Proven ability to lead day-to-day client relationships and collaborate with multi-functional teams., • Media Planning: Hands-on experience developing comprehensive media plan recommendations., • Data Literacy: Familiarity with analytics, advertising technology, and Data Management Platforms (DMP), supported by strong quantitative skills., • Project Management: Meticulous attention to detail and exceptional follow-through to ensure accountability across teams., • Communication: Excellent written, verbal, and presentation skills; comfortable escalating key issues to senior management when necessary., • Agility: Ability to work proactively under pressure and manage multiple ad hoc requests in a fast-paced environment.

Company Description Parallel is the largest TikTok-focused organic content network, managing 10,000+ accounts delivering high-quality traffic and impressions for enterprise brands. We deliver organic reach at a fraction of what brands pay on paid social. Our clients span mobile apps, e-commerce, iGaming, entertainment, and more. Role Description You'll proactively manage Parallel campaigns end-to-end, ensuring clarity of scope, high-quality delivery within scope, timelines and deliverables. You will act as a trusted advisor to Parallel clients built for long-term growth; deepening relationships by continually providing insights and alpha to their paid UA teams. Responsibilities • Own the full campaign cycle for enterprise contracts; stepping in before contracts close to develop rapport and provide clarity on internal direction., • Work directly with content managers to ensure all targets, timelines, and goals are met., • Collaborate directly with clients to confirm KPIs, attribution setup, measurement cadence., • Collect brand guidelines, asset libraries, approved messaging, restricted topics from clients and convert them into standardized campaign briefs for content managers to operate from, • Write reports for VP/SVP-level growth and performance marketing buyers, • Report on campaign performance on a regular cadence to clients; knowing the balance between hard numbers and narrative., • Collaborate with Content Team on campaign structure, content styles and formats, and goal setting, • Help build and refine standard reporting materials, cadences, and workflows., • Respond to clients immediately and prioritize client request Qualifications • 3+ years of enterprise account management experience, • 1+ years of experience of account management in a media or marketing context, • 1+ years experience building relationships with performance marketing, UA, or growth leaders at mobile app, ecommerce, or digital media companies, • Familiarity with the performance marketing ecosystem (paid social, UA, organic, creator/influencer), • Experience managing complex, multi-stakeholder relationships Archetype A self-starter who will stand at the intersection of all departments and work directly with clients. You are an exceptional communicator, proactive planner, and an empath. You have experience working with clients, and managing their expectations while managing internal resources to optimize client success. You have experience working at a media publishing business in a client-facing role; working with clients to align on expectations, measure marketing impact with custom attribution work, and proactively making presentations and reports for clients. Comp & Work Structure $100,000 Base Bonus tied to retained media spend ($10k - $50k) Full-time In-person in our NYC office, 5 days per week

The Opportunity: Technical Client Services Manager We are seeking a high-impact Technical Client Services Manager to join a premier global Fintech firm and a leader in the Foreign Exchange (FX) technology space. Our client operates one of the world’s most sophisticated SaaS trading platforms, and this role is critical to maintaining their 24/7 "follow-the-sun" support model. You will act as the primary technical point of contact for institutional clients, navigating a fast-paced environment that blends high-level engineering troubleshooting with strategic relationship management. Key Responsibilities • Advanced Technical Support: Provide Tier 1 and Tier 2 support for complex platform inquiries. You will spend significant time in UNIX and Windows environments, utilizing standard utilities to analyze FIX protocol and XML logs to resolve order-flow discrepancies., • Integration Management: Oversee technical integrations involving pre- and post-trade solutions. Your focus will be on FIX protocols, FTP/SFTP uploads, and ensuring seamless connectivity with proprietary and third-party Order Management Systems (OMS) and risk controls., • Incident Investigation: Identify and troubleshoot messaging errors and integrated customer workflows by reviewing both server-side and client-side log files., • Global Collaboration: Partner with international technology teams to resolve bugs (via Jira) and manage cases through Freshdesk. You will facilitate daily cross-functional discussions to ensure technical issues are escalated and resolved efficiently., • Onboarding & Go-Live: Assist institutional clients with platform configurations, stream mappings, and technical validations to ensure successful execution on day one., • Knowledge Leadership: Conduct "lessons learned" sessions and maintain comprehensive documentation to drive continuous improvement and technical knowledge transfer across the global team. Schedule & Environment • Follow-the-Sun Model: As part of a global 24/7 support structure, this role requires a flexible mindset and occasional weekend availability to ensure continuity across all global time zones. Your Profile • Education: Minimum of a Bachelor’s degree in Engineering, Computer Science, or a relevant STEM discipline., • Technical Proficiency: A strong grasp of fundamental IT concepts, including Java, TCP/IP, macOS/Windows, and web technologies. Expert-level ability in log file analysis and connectivity troubleshooting is essential., • Domain Expertise: 3–5 years of experience in an Application Support or Production Support role within a Capital Markets, FX, or Treasury environment., • Product Knowledge: Solid understanding of FX products, specifically Spot, Forwards, and Swaps., • Communication: Proven ability to translate complex technical concepts for non-technical stakeholders and external clients., • Systems Experience: Proficiency in CRM platforms and MS Office is expected.

Over the span of more than 16 years, Miramar Global Executive Search has grown to become one of the most respected and highly recommended Executive Search and Recruiting firms in the country. Miramar Global is a leader in executive search, talent acquisition and high performance leadership coaching. We help the greatest companies fulfil their ambitions by providing world-class talent. Serving the most innovative companies in the world across technology, automotive, science, industrial and consumer markets, we combine deep commercial insight with leading-edge head-hunting capabilities to deliver high performing talent that sets our clients apart. Operating from our offices in North America, London, Dubai, Zurich, Singapore and Cape Town, we deliver a unified global service. Companies hire us to identify, assess and recruit ‘best in class’ forward thinkers that will future-proof their business whilst driving continued success and growth. We assist our customers to outpace their competition through delivering executive teams with a combination of diversity, creativity, technical prowess and commercial rigor. Our goal is to deliver innovative talent solutions that challenge thinking, whilst bringing creativity and effectiveness in a recruitment process. Location: New York, NY (Midtown Manhattan office 2-3 days per week) Role: Senior Consultant, Executive Search Salary: Commensurate with Experience ROLE OVERVIEW You will be responsible for managing senior searches for the US business, working closely with the US Managing Partner and Principals. You will collaborate closely with the search team, provide strategic guidance, optimize search processes to enhance efficiency and effectiveness and drive delivery excellence throughout. You are an integral part of Miramar’s success in delivering exceptional candidate and client experiences. As part of the engine room for the business you will be providing insightful information, through a variety of tasks, including industry research, headhunting, candidate qualification, process management and client co-ordination. As a Senior Consultant, you will lead client delivery with our Partners. This role requires at least 5 years of retained executive search experience ideally. Also, we are searching for someone who wants to progress to Principal / Partner. Thus, the ideal candidate will aspire to move into Sales, Business Development and a Client Partner role. KEY RESPONSIBILITIES • This role is critical to the continued success of the US business, responsible for developing and implementing best practices for search operations, focusing on streamlining processes, enhancing efficiency, and delivering exceptional candidate & client experiences., • Lead the search delivery team, providing guidance, coaching, and mentoring to ensure consistent high-quality delivery across all search assignments., • Collaborate with search partners and consultants to understand client requirements, develop customized search strategies, and deliver successful outcomes., • Drive continuous improvement initiatives, regularly assessing and enhancing search methodologies, tools, and technologies to stay ahead in a competitive market., • Implement performance metrics and track key performance indicators (KPIs) to monitor and evaluate search delivery effectiveness, providing regular reporting and insights to leadership., • Foster a culture of excellence, knowledge sharing, and learning within the search delivery team, promoting professional growth and development opportunities., • Stay updated on industry trends, market insights, and emerging best practices, leveraging this knowledge to drive innovation and operational excellence., • Collaborate with internal stakeholders to improve cross-functional collaboration, ensuring effective communication and coordination between search delivery and sales principals., • Build relationships with senior candidates within selective industry specializations, building long term relationships and candidate pipelines., • Managing client search kick-off meetings, leading the development of the search strategy, overseeing, and leading project timescales and running regular assignment update sessions with clients., • Conduct all interviews with senior executives on assigned searches., • Manage and support candidates through the interview process, providing them with an exceptional service and after care., • To act as a mentor and guide to delivery team members, and a business partner to the wider organization., • Be a ‘Miramar - best practice champion’ – driving process orientated global standards, continuously focusing on customer experience and satisfaction., • Ensure the Invenias database is accurate and up to date at all times. PREVIOUS EXPERIENCE • Proven experience in executive search, including search delivery & operational excellence. (Ideally the successful candidate will have at least 3-5 years of experience working at a Retained Executive Search firm)., • Strong knowledge of executive search processes, methodologies, and best practices., • Demonstrated leadership skills with the ability to lead, inspire, and mentor a team., • Excellent communication and interpersonal skills, with the ability to engage with clients, candidates, and internal stakeholders effectively. Analytical mindset with the ability to drive data-driven decision-making and performance improvements., • Exceptional organizational skills and attention to detail, capable of managing multiple projects simultaneously., • Proficient in using search tools, databases, and technology platforms., • Results-oriented mindset with a focus on delivering exceptional candidate experiences and achieving business objectives., • Demonstrated ability to adapt to changing priorities and navigate in a fast-paced, performance focused environment. ABOUT US • Miramar is an open and entrepreneurial environment, we enjoy working together and actively nurture a cohesive, high-performance culture., • Everyone in the business meets for virtual ‘townhalls’ every two weeks. We regroup and connect as a global company, discuss projects, themes, news and share successes from around the business., • Each staff member has a bespoke business and personal development plan, supported through regular meetings with their Regional Partners and our Global Operations Director., • The company enjoys regular socials, including key events during summer and winter. Annual trips to the UK Headquarters. PERSONAL DEVELOPMENT We will take an active role in supporting and developing your career, with regular one to one sessions, monthly performance meetings and regular training workshops. We use professional performance coaches and leading figures to support the Miramar team in ensuring positive wellbeing and productivity.

Technical Account Manager – Fixed Income eTrading Location: New York, NY Company: Lucera About Lucera Lucera builds high‑performance, hosted infrastructure for mission‑critical financial markets. Our platform powers global eTrading, low‑latency connectivity, market data distribution, and automated STP workflows for some of the largest banks, trading firms, and asset managers. As we expand our presence in New York—one of the world’s key hubs for fixed income and electronic trading—we’re looking for a mid‑level Technical Account Manager (TAM) to join our growing team. About the Role Based out of our NYC office, you will serve as a strategic and technical partner to Lucera’s institutional client base. You will work directly with traders, technologists, and operations teams across the New York financial ecosystem to ensure they get the most out of Lucera’s network, eTrading, and market data solutions. This is an ideal opportunity for professionals with 1–3 years of sell‑side fixed income experience who want to transition into a high‑impact fintech role while staying close to market structure, trading workflows, and cutting‑edge technology. Key Responsibilities Client Technical Advisory & Relationship Management • Act as the primary technical contact for NYC‑based trading and technology clients., • Build deep relationships with front‑office fixed income desks, eTrading teams, and infrastructure partners., • Lead onsite or virtual technical reviews, workflow assessments, and optimization sessions. eTrading Integration & Support • Support onboarding to Lucera’s low‑latency network, trading gateways, and execution services., • Troubleshoot connectivity, pricing workflows, order routing, latency concerns, and configuration issues., • Advise clients on RFQ, streaming, and CLOB execution models based on New York market structure. Market Data Integration • Assist clients in integrating real‑time and reference data feeds using Lucera’s market data APIs and tools., • Diagnose and resolve feed delivery, normalization, entitlements, or distribution issues., • Advise on best practices for scaling low‑latency data needs across the NY trading environment. STP (Straight‑Through Processing) Support • Assist with post‑trade workflow integration including allocations, confirmations, enrichment, and reconciliation., • Resolve breaks resulting from mapping, formatting, or counterparty workflow discrepancies., • Ensure seamless STP pipelines with OMS/EMS, risk, and back‑office systems. Issue Ownership & Resolution • Own critical issues end‑to‑end, coordinating with Engineering, SRE, and Product., • Provide clear communication, root‑cause insights, and resolution timelines., • Proactively identify stability risks and improvement opportunities for NYC clients. Internal Collaboration & Product Advocacy • Represent customer needs internally to influence Lucera’s roadmap., • Support Sales and Solutions Engineering in pre‑sales conversations with New York prospects., • Contribute to documentation, best practices, and knowledge sharing. Required Qualifications • 1–3 years of sell‑side fixed income experience, ideally in trading, sales, eTrading, or market‑making., • Strong understanding of fixed income products, market microstructure, and execution dynamics., • Familiarity with FIX protocol, market data feeds, API integrations, and electronic trading infrastructure., • Excellent communication skills with the ability to work directly with front‑office and technology teams., • Ability to troubleshoot data flows, platform integrations, and connectivity issues. Preferred Qualifications • Experience with FIX, FAST, JSON/XML data formats., • Knowledge of OMS/EMS systems and post‑trade workflows., • Exposure to low‑latency networks, cloud‑based infrastructure, or colocation environments., • Comfort with SQL, Python, or basic scripting (read/debug capability)., • Understanding of regulatory requirements such as TRACE and best execution. Why Join Lucera in NYC • Work at the heart of the financial markets, partnering with major banks and trading firms., • Direct exposure to high‑performance trading systems and critical market infrastructure., • Hybrid environment with strong in‑office collaboration in New York., • Opportunity to grow into senior technical leadership, solutions engineering, or product strategy roles.

Financial Services PR: Account Manager — Global Specialist Agency • NYC (hybrid), • Up to $95,000 An opportunity to join one of the most established specialist financial services communications agencies in the market. This is a global consultancy with a quarter of a century of deep expertise across financial services, fintech and capital markets. They operate from offices spanning the globe and are consistently recognised among the top-ranked financial services agencies in the US. The New York team is tight and senior — made up of former journalists, communications strategists, ex-bankers and trained lawyers. The financial literacy here is a step above what you'd find at a generalist shop, which means clients trust the team with complex, high-stakes work. Clients span major global financial institutions, market infrastructure providers, investment firms and high-growth fintech platforms. The work covers everything from media relations and thought leadership to investor communications, executive positioning, crisis management and integrated digital campaigns. What you'd be doing • Running client programmes across financial services, fintech and capital markets accounts, • Developing and executing media strategies that land coverage in top-tier financial and business press, • Acting as the day-to-day point of contact for client stakeholders, • Writing press materials, contributed articles, research commentary and social content to a high standard, • Organising and leading media roundtables and events, • Managing and developing more junior members of the team, • Contributing ideas and research to new business pitches and organic growth opportunities, • Working across the agency's integrated offering — PR, content, digital and analytics Who this suits • A few years of agency or in-house communications experience with a focus on financial services, fintech, capital markets or investment-adjacent sectors, • Someone who genuinely understands financial markets, • Confident media instincts with existing relationships across financial and business press, • A clean, precise writer who can translate complex financial topics for different audiences Why this is worth your time • One of the most established and deeply specialist financial services comms agencies in the market, • A leadership team that's just been refreshed with top senior talent, • Global cross office collaboration, • Hybrid working from a brilliant office location, • The chance to work across major financial institutions and some of the most exciting fintech businesses in the market, • Top benefits package No sponorship is available for this role.

This role focuses on month-end close, financial reporting, reconciliations, and maintaining strong internal controls, while partnering with A/R, A/P, and cash management teams. Responsibilities include managing journal entries, reviewing bank and payroll reconciliations, supporting audits, and driving process improvements. Qualifications: • 4-8 years of public/private experience, • NetSuite, • CPA or CPA Track

Enterprise Account Manager – Information Services Why this role is worth a conversation: A book of prestigious accounts with real room to grow. You'd be walking into established relationships with some of the most recognised names in global business information — the data, analytics, and market intelligence companies that the financial and professional services world runs on. For the first time, this segment is getting its own dedicated owner. The relationships are there, the platform is already in play, and the runway for growth is genuinely significant. Newly created, highly visible. Our client has carved this segment out as its own dedicated patch because they know what's sitting in it. You're the first person in the seat, which means you get to define how this territory is run, what "good" looks like, and how the growth story gets told internally. Leadership is watching this one closely. Expansion-led, with an established book at the centre. This isn't a hunter role dressed up in account management language, and it isn't a passive farming role either. The focus is on going wide and deep inside accounts that already know the business — mapping stakeholders, running discovery across multiple buying centres, and turning single-threaded relationships into enterprise-wide partnerships. There's scope to bring in new logos where the strategic fit is obvious, but the day job is growing what's already there. You don't need to have sold into Information Services before. This is a niche vertical, and our client knows that. What they care about is whether you're genuinely good at the craft of growing a complex account — the discovery, the multi-threading, the patient construction of a strategic relationship. The domain knowledge can be learned. The instinct can't. What you'd actually be doing Owning the Information Services book end-to-end. Running renewals with the kind of preparation that turns them into expansion conversations rather than defensive ones. Mapping every account properly — who buys, who uses, who influences, where the pain sits — and building account plans that reflect what you've actually found, not what the CRM said was there last year. Partnering closely with the Client Solutions and Research teams (who handle delivery) so that every touchpoint compounds. Working with Marketing, Product and Events to bring the full weight of the platform into your accounts. This is a quota-carrying, commercial role with a real number. You'll have weekly business reviews, real forecasting discipline, and a Deal Desk that backs you on pricing integrity. The infrastructure around you is serious. Who we're looking for Someone with around 6+ years running consultative, enterprise-level sales cycles. The vertical doesn't matter as much as the shape of the work — if you've grown complex accounts inside research, data, analytics, SaaS, professional services, or anything sold to sophisticated B2B buyers, you're in the frame. What matters more: • You're a genuinely strong discovery-led seller. You ask better questions than the average AE and you can sit with a buyer in their problem before pitching anything., • You're comfortable being the connective tissue across an account — multiple stakeholders, multiple use cases, multiple buying motions running in parallel., • You can build a strategic account plan and actually execute against it, not just present it., • You're intellectually curious. Our client's whole business is built on the value of expertise, and the people who thrive there tend to genuinely care about the industries they sell into. If you're an enterprise account manager who's been waiting for a book of business this good with this much room to grow, let's talk.

Role: Senior Account Manager (Digital Ad Campaigns) Location: Santa Monica, CA & NYC, NY Pay Rate: $75/hr on W2 Job Description We’re looking for a Senior Account Manager, Contract to join the team! In working with the Sales team, you will work in a fun, fast-paced and fluid environment. You’ll help analyze and optimize campaign performance, strategically plan branded and performance video campaigns, and lead complex platform work streams. What you’ll do: Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell and pitch opportunities Lead projects involving complex work streams and cross-functional collaboration Partner with Sales (Account Management / Client Partners), and cross-functional partners (ie. Creative Strategists, Marketing Science) throughout the RFP and pitch process to develop innovative, insight-driven digital campaigns, bringing measurable ROI for our clients Collaborate on the creation of collateral for product update discussions, education for advertisers and agencies on new and existing products, and consultation on best practices to drive optimal performance and innovative campaigns Develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category Required Skills Advanced Excel, Keynote and PowerPoint skills, as well as experience with analyzing datasets and delivering actionable insights Incredibly data driven, with deep understanding of advertising performance metrics Proven experience working effectively with cross-functional teams and all levels of management Expert understanding of advertising performance metrics Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies) Ability to work in a fast paced environment and adapt to changes Ability to lead multiple projects with strong attention to detail Exceptional communication skills; both written and verbal Exceptional organizational and prioritization skills Required Education BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience Required Years of Experience Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field 5+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business, while performing in-depth data analysis to create stories that drive campaign performance, delivering both short and long term strategies Deep familiarity via hands-on-keyboard experience with the client product and/or similar social/programmatic ad buying platforms; 3+ years full funnel campaign activation and measurement experience within Awareness, Consideration and Conversion tactics (with sufficient Pixel familiarity and expertise)

Proven success as a Reservationist within fine dining, Michelin-starred establishments, or luxury hotel settings.

After successfully completing the program, you’ll become part of our exclusive pool of Swedish-speaking agents available for remote assignments with top international companies. Are you fluent in Swedish and looking for a career that combines professional growth with the freedom to work remotely f

Full Time/ Part time Available .Sells Life insurance products to customers.Compiles list of prospective clients to provide leads for additional business.Contacts and qualifies prospective clients and explain features and merits of policies offered, recommending amount and type of coverage based o

As a Customer Service Representative, you will assist customers by phone and/or chat, addressing account management, and billing issues, and providing support with content and basic site and app navigation. Contract length: Initially, a 6-12 month contract that can be extended. Are you a friendly an

Full RCM Account Manager Medical Billing. URBS provides full revenue cycle management for outsourced medical billing services. UR Billing Solution LLC and BMWIT are equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment based on a UR Billing Sol

Responding to this post and completing the requested information request is the first step toward pro-actively registering your availability, past experience, and interest in upcoming contract consulting opportunities related to customer service work. The Veterans Launch mission is to connect milita

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

The GL Accounting Manager role presents an opportunity oversee and develop the day to day functions of general ledger accounting at a high growth leader in the digital asset space. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedbac

Remote Customer Service, Work From Home Jobs, Entry-Level, No Experience Needed, Hiring Immediately, Training Provided, Weekly Pay, Apply Today Start Tomorrow, Beginner Friendly, Customer Support, Urgently Hiring, Flexible Hours. Provide excellent service with a friendly attitude.

Our client, is seeking MULTIPLE entry level customer services candidates in their downtown NYC location. Responsibilities • Communicate with customers via phone, email and chat, • Provide knowledgeable answers to questions about product, pricing and availability, • Work with internal departments to meet customer's needs, • Data entry in various platforms Qualifications • At least 1 - 3 years' of relevant work experience, • Excellent phone etiquette and excellent verbal, written, and interpersonal skills, • Ability to multi-task, organize, and prioritize work

Customer Service (Manufacturing) • Cross-check invoices with purchase orders and delivery receipts., • Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms., • Prepare bills of lading Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you. Why should you apply? • Growth Opportunities, • Great Pay, • Excellent Benefits Responsibilities: • Keep records of customer interactions, process customer accounts and file documents., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction., • Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery., • Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates., • Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement., • Acknowledging and resolving customer complaints., • Process purchase orders in accordance with company policies and timelines., • Validate bills of lading to ensure proper shipment documentation., • Coordinate with the traffic department to confirm logistics and resolve transportation issues., • Partner with buyers and sales reps to address customer inquiries and resolve discrepancies., • Maintain organized and up-to-date customer files and order records. Qualifications: • High School Diploma., • 2+ years of experience in billing, order management, or account support—ideally in food manufacturing or logistics., • B2B, • Exceptional attention to detail, especially with financial and shipping documents., • Strong organizational and communication skills., • Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word)., • Ability to thrive in a fast-paced, cross-functional team environment., • Proficient in MS Office Suite, • Strong leadership qualities Ask for Jasleen jasleen@ajuliaexecutivesearch.com Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR