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Trident Consulting is seeking a "Customer Support Specialist” for one of our clients. A global leader in business and technology services. Position: Customer Support Specialist Location: Tulare, CA (4175 S. Laspina Ave, Tulare, CA 93274) Hours: 24 hours per week (8 hours/day) Rate: $16.00 - $23.16/hr. Duration : 12+ Months Schedule: Tuesday – Thursday, 8:00 AM to 5:00 PM (1-hour lunch; schedule may vary with notice) Description • The Administrative Clerk will provide customer and office support at the Energy Education Center in Tulare., • This role involves processing incoming orders, answering customer inquiries, and supporting general administrative operations within established company guidelines., • The ideal candidate will deliver excellent customer service while maintaining accuracy and efficiency in clerical duties. Responsibilities • Answer phone calls and respond to customer inquiries regarding company programs, policies, and procedures., • Process incoming orders and customer requests accurately and promptly., • Sort and distribute mail, print, scan, and prepare documents as needed., • Schedule appointments and support logistical coordination for classes and events., • Maintain organized files and records in compliance with departmental standards., • Support the department with MS Office-based reporting and communication. Job Qualification • Bilingual (English/Spanish)., • Strong written and verbal communication skills., • Excellent customer service and interpersonal abilities., • Ability to multitask, prioritize, and maintain attention to detail., • Experience with internet-based and scheduling applications. Additional Information • Background check required., • Badge access required., • Travel: None expected., • Timesheet: Weekly (Time In/Out entry). About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.