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Job Description Company Description: Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with locations in 33 states and 2 countries. Class formats target a wide range of clients’ needs from young to more senior and beginner to advanced. Club Pilates is the first company to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Triggerpoint, and Barre. Club Pilates has already sold more than 850 territories throughout the United States and Canada. It’s over 2,200 instructors provide a current annual rate of over 17 million workouts to tens of thousands of members. Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List three years in a row as well as Entrepreneur Magazine's Franchise 500 three years in a row. For more information, visit . Job Description: The primary role of the Executive Assistant is to ensure organizational effectiveness by providing leadership for the organization’s operations and platform management functions. The Executive Assistant focuses on improving operational systems, processes, and policies in support of the organization’s mission – specifically, information flow and management, business process, and organizational planning. The Executive Assistant works with the corporate team to manage and increase the effectiveness and efficiency across the System through process and system improvements, as well as coordination and communication between corporate and the franchise System. Responsibilities: * Manage and Oversee our Database Administrator and their daily tasks * Help departments and the team reach maximum communication efficiency * Manage our monthly calendars/ training dates * Work collaboratively with our System platforms * Manage/ approve CC transactions * A POC for Franchise Partners * Manage platforms: ZOHO, Nexonia, Wisetail, Gmail Gsuite * Event management - Confirmation Days, Franchise & General Manager Training, Convention, etc * Manage President’s calendar/ schedule * Organize monthly President’s call deck Requirements: * Preferred experience in Operations * Exceptional communication and influence skills * Critical thinking/problem-solving skills * Process and System mindset * Highly collaborative with all departments and able to manage a team member

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) • Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking, • Installation and configuration of medium sized hybrid networks, • Administration and maintenance of firewalls, • Installation and configuration of Windows and Linux servers, often in virtual environments, • Administration of analogous functions in cloud environments, • Administration and maintenance of servers and common applications, • Perform system backups and restorations, assist in the assurance of backup integrity, • Schedule and coordinate system maintenance & upgrades, • Provide technical support via telephone, chat, email support or tickets., • Enthusiasm for installing and maintaining IT environments., • Continuous adherence to the highest level of ethical standards and all Company policies and procedures., • Ability to understand complex requirements, • BS in Computer Science/Engineering from an accredited College/University, • Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11, • Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers, • Working experience in day-to-day operations of LANs, WANs and VPNs, • Working knowledge of Dell Server, Sonicwall, and Dell Switches, • Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration, • Working experience in Amazon AWS and Microsoft Azure, • Working experience in Linux Servers with Dockers – Ubuntu and CentOS, • Working knowledge of Jboss and Wildfly, • Knowledge of working in Linux and MS Windows environments, • Ability to work independently and in a team environment, using good judgment and initiative, • Excellent written/verbal communication skills, time management and analytical skills, • Public Safety domain and technology experience, • iOS, Android Mobile deployments, • NOSQL experience (e.g., MariaDB), • Oracle and SQL database script writing, • Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Job DescriptionSalary: $80,000-85,000 per year Proposal/Applications Engineer Proposal/ Applications Engineer is responsible for reviewing each assigned application and each assigned RFP (Request for Proposal) for large equipment/integration projects, proposing the appropriate equipment, and generating quotes that meets the customers specifications and requirements including regulations and air permits. Proposal Engineer will work with vendors and request quotes for applicable materials, estimate in house labor and onsite services and compile these into our quote format. Proposal Engineer works closely with other PEs, proposal administrator and the Inside Sales Manager to make sure quotes and proposal packages are completed thoroughly and submitted to customers on time. Requirements: • Engineering or technical background and experience, degree preferred., • Experience as an applications engineer (or similar), reviewing customer documents for technical specifications and scope., • Experience completing complex quotations., • Ability to meet tight deadlines., • Ability to learn company products, services and culture and incorporate these into work performed and quotes prepared., • Excellent organization skills, prioritizing of tasks, pro-active., • Excellent written and verbal communication skills., • Must have excellent interpersonal skills to work effectively with subordinates, peers, managers, customers and vendors., • Excellent computer literacy and skills including MS Excel, Word and Outlook and use of database.

Job Description Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Job Description: As a Senior Database Administrator, you will be responsible for various database administration tasks on cloud databases, with a strong focus on performance and operational aspects. Your key responsibilities include: 1. Database Fault Resolution and Performance Optimization: • Quickly identifying and resolving database faults., • Continuously optimizing database performance. 2. Collaboration with Business Departments: • Working closely with business departments to ensure database availability., • Enhancing the database architecture based on requirements. 3. Technical Support and Training: • Providing technical support and training to the development teams within the company's business departments. 4. Database Platform Construction: • Taking charge of database platform construction., • Participating in the development of database operation and maintenance products and related components. 5. Research and Innovation: • Bachelor's degree or higher in computer science or related technical disciplines., • Minimum 5 years of experience with NoSQL databases (e.g., MongoDB, Redis, Cassandra ) and relevant operational experience., • Familiarity with AWS RDS, DynamoDB and other AWS services to efficiently manage databases in cloud., • Proficiency in Linux operating systems, including service deployment, troubleshooting, and tuning., • Skilled in at least one programming language (e.g., Shell, Python, Java) for proficient database operation and maintenance development., • Understanding elections mechanisms and data replication in distributed system, is preferred., • Experience using open-source middleware, especially in large-scale business environments, is preferred. Salary range: $140,000 - $180,000 • Free snacks and drinks, and provided lunch on Fridays, • Fully paid medical, dental, and vision insurance (partial coverage for dependents), • Contributions to 401k funds, • Bi-annual reviews, and annual pay increases, • Health and wellness benefits, including free gym membership Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Job Description Job Summary: The Database Administrator assists with development and maintenance of SQL databases and development of business intelligence applications, DBA responsibility including data modeling, performance, integrity and security of database, also troubleshooting user issues, user access data concurrently, and database backup/restore planning. This role is critical to ensuring the integrity, availability, and security of our data, and to supporting our advanced data analytics and machine learning initiatives. Essential Duties and Responsibilities: • Design, implement, and maintain robust database architectures that meet business requirements., • Develop and implement processes for cleaning, organizing, and transforming data from various sources, • Identify and rectify data quality issues, including duplicates, missing values, and inconsistencies, • Install, configure, and maintain Microsoft SQL Server databases, • Ensure high availability, disaster recovery, and security of databases, • Optimize database performance through regular monitoring, tuning, and maintenance activities, • Manage database security, including user access and permissions, • Develop and implement automated processes for data extraction, transformation, and loading (ETL), • Create scripts and tools to automate routine database maintenance tasks, • Continuously evaluate and improve database management processes to increase efficiency, • Work closely with cross-functional teams, including Research, IT, and software development, • Refine the logical design so that it can be translated into a specific data model, • Maintain data standards, including adherence to the Data Protection Act, HIPAA, • Write database documentation, including data standards, procedures, and definitions Qualifications and Requirements: • Bachelor’s degree in Computer Science, Computer Engineering, or Mathematics, • Master’s degree in a related field a plus, • Certifications in database management or related technologies a plus Knowledge and Skills and abilities: • Strong proficiency in SQL and experience with major database systems (e.g., SQL Server, MySQL, PostgreSQL)., • Problem-solving and good analytical skills, • Proven experience as a Database Administrator with a focus on data cleanup, transformation, architecture, and automation., • Experience with ETL tools and processes., • Familiarity with machine learning concepts and tools (e.g., Python, R, TensorFlow, scikit-learn), • Knowledge of data warehousing and big data technologies, • Excellent problem-solving skills and attention to detail., • Strong communication and collaboration skills., • Excellent verbal and written communication skills, • Experience with cloud database solutions (e.g., AWS RDS, Azure SQL Database, Google Cloud SQL) is a plus

TOTAL REWARDS SPECIALIST REPORTS TO: TOTAL REWARDS MANAGER STATUS: NON-EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time. The Total Rewards Specialist is responsible for the administration and analysis of Boot Barn’s health and wellness, programs. This position is expected to maintain a friendly and professional work environment with employees and supervisors, motivate others with energy and enthusiasm for the business, and proactively plan and execute benefits initiatives. Essential Duties and Responsibilities • Administers employee health and welfare benefit programs; medical, dental, vision, group insurance, life, accident, disability and COBRA., • Conducts benefit orientations and assists with enrollments; counsel employees on benefit plan options ensuring informed benefit decisions at all levels., • Act as liaison with insurance carriers, resolving administrative problems with carrier representatives, serving as the first point of contact with the third-party administrator, and fostering effective relationships with representatives, • Assist employees in updating their records through the Employee Self Service Portal and ensure accurate data in HRIS regarding benefit plan changes, new deductions or life changing events., • Develop communications using positive and proactive campaigns to maximize participation and program effectiveness. Educate employees about the company’s benefit plans, programs and proposed changes., • Manage and monitor performance of carriers, vendors, auditors, advisors and consultants for services and plan administration., • Manages Leave of Absences and maintains records according to state and federal regulations., • Manage leaves end-to-end; initial intake of leave, initial and ongoing communication to TPA, • Facilitate communication between Benefits, Human Resources and payroll for benefit, and leave situations, • Assists with the Company’s Wellness initiatives; makes recommendations, assists in implementations, leads initiatives, supports overall goals, • Administer Flexible Spending Accounts; healthcare, dependent care, commuter and parking programs, • Prepare and maintain benefits reporting, new benefits eligible enrollments, termed and absentee reports, new deduction changes and bi-weekly benefits audits., • Prepare and maintain employee benefit files; assuring accuracy, compliance and confidentiality., • Ensure compliance is being met for the following benefit programs: group medical, dental, vision, life insurance, AD&D, voluntary life and disability, short term disability, long term disability, health and dependent care, flexible spending accounts, COBRA, 401k and any other enhanced benefit plans offered by the Company., • Manages open enrollment, which includes but is not limited to creating and overseeing project plan timelines, creating communication materials, testing online enrollment system, conducting open enrollment meetings, developing cost strategy, communication roll-out, employee enrollment, vendor file feeds, along with back-end clean-up., • Coordinate benefit plan documents and Summary Plan Descriptions., • Processes monthly insurance billing; conducts reconciliation process ensuring accuracy of participant enrollment and terminations are reflected. Conducts monthly/quarterly audits on the Company’s retirement plan and reports matching contributions to finance on an annual basis., • Track, monitor and report on employee eligibility under the Affordable Care Act (ACA) to ensure qualified employees are offered medical benefits under the ACA, • Process and submit year-end ACA reporting (Forms 1095C and 1094C), • Demonstrates high level of quality work, attendance and appearance., • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management., • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices., • Strong communication, customer service, time management and organizational skills., • 3 – 5 years of benefits or benefits administration experience in a corporate environment; retail highly preferred, • Bachelor’s degree in Human Resources or equivalent relevant experience, • Current knowledge of competitive compensation and benefit programs, • Previous experience in leave management, • Demonstrated ability to consistently meet daily, weekly and monthly deadlines, • Experience in Word, Excel, ADP HRB and other applicable database programs helpful Competencies • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally., • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities • Competitive hourly rate., • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands., • Paid Time Off plan for year-round Boot Barn Partners.*, • Medical, Dental, Vision and Life Insurance.*, • 401(k) plan with generous company matching., • Flexible schedules and work/life balance. PAY RANGE: $25.00 - $30.00/hr* *compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. • Standing, walking and squatting less than fifty percent of the work shift., • Required to lift, move and carry up to 40 pounds., • Ability to read, count and write to accurately complete all documentation and reports., • Must be able to see, hear and speak in order to communicate with partners and customers., • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance., • Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

Essential Functions: • Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross functioning systems., • Architects, develops, integrates, and implements ServiceNow solutions., • Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365., • Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components., • Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager., • Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner, • Creates and configures workflow administration, reports, and data imports., • Creates, maintains, and enhances reports, dashboards, homepages, and custom views., • Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports., • Assesses new releases and provide direction regarding adoption of new features., • Coordinates application and platform upgrades., • Monitors the health, usage, and overall compliance of ServiceNow and its applications., • Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell., • Collaborates with service, infrastructure, and support teams to ensure adequate delivery on their objectives, • Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives., • Collaborates with Product Owners, stakeholders, Engineering teams to understand, estimate, prioritize and implement solutions., • Participates in establishing coding standards to support consistency., • Reviews and applies requirements from external and internal team and align into ServiceNow development., • Configures out of the box workflows and create/maintain custom workflows., • Facilitates cross discipline awareness including cross training and engagement in processes, gather service-related data, create dashboards and participate in performance improvement initiatives., • Develops work instructions to ensure that activities are properly documented., • Develops user friendly catalog items with experience writing workflows., • Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support., • Schedules, installs, and tests system software upgrade; executes platform upgrades on an as needed basis., • Escalates and works with ServiceNow, Inc. for complex issues out outages., • Identifies critical metrics and develops ad-hoc system reports., • Translates data into meaningful formats and presents to IT leadership., • Performs other related duties and projects as business needs require at direction of management. Education and Experience: • Bachelor’s Degree in Information Technology or relevant field, required; or additional working experience in lieu., • Experience with SAM Pro, required, • Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required., • ServiceNow architecture and implementation experience, required., • ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, required, • ITIL v3 Foundations Certification, a plus. Pay Range: $106,000 - 150,000.00/yr

Job Description Position Title: Office Administrator Reports to: Principal Partner Department: Administration Location: 19000 Macarthur Blvd. #450, Irvine, CA 92612; In-Office Classification: Part-time, NonExempt Summary / Job Objective: General Office Admin duties include supporting the general workflow of the other staff via regular duties below and as requested by Staff. Primary Job Duties: E-Filing o Scan paper docs into Scan folder o Place all original/paper documents processed daily in the folder assigned for the day o Save and Label docuements in our electronic filing and data transmission system o Download files from Agency Management System and save accordingly New Business Support o Order insurance exams o Order medical records o Send applications and requirements to insurance carriers o Process delivery requirements for advisors and agents o Mainain and update undewriting database per new case responses Misc o Ordering and Organzing Office Supplies o Scanning documents to other Staff as needed o Assist with Mail – Sorting, Postage, Picking Up Mail o Call Insruance Carriers, Agents, Advisors for basic information as needed o Miscellaneous database and excel work Lead, Client, and Mail Support includes sending out monthly letters to a varitey of groups o This process can include: · Retreiving data from existing databases · Downloading data from insurance carrier or vendor websites · Completing mail merges and printing letters · Stuffing envelopes and applying postage · Database management and administration Qualifications: · High school Diploma / GED required; advanced degree preferred · At least 1 year in office administrator position · Experience with Annuities, Life Insurance a plus · Proficient with Microsoft Office – Word, Excel, Power Point · Experience with Google Workspace preferred Core Competencies: · Strong customer service acumen · Strong communication skills; written, verbal, telephonix · Detail Oriented · Self-Motivated · Ablet to work successfully in both a team environment as well as independently Compensation & Benefits: Compensation (based on experience) • Hourly rate: $18.00 - $22.00/hour, • California Sick Time Company DescriptionHeadquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy. Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,100 employees and 70 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com.Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,100 employees and 70 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

BENEFITS SPECIALIST REPORTS TO: TOTAL REWARDS MANAGER STATUS: NON-EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time. The Benefits Specialist is responsible for the administration and analysis of Boot Barn’s health and wellness, programs. This position is expected to maintain a friendly and professional work environment with employees and supervisors, motivate others with energy and enthusiasm for the business, and proactively plan and execute benefits initiatives. Essential Duties and Responsibilities • Administers employee health and welfare benefit programs; medical, dental, vision, group insurance, life, accident, disability and COBRA., • Conducts benefit orientations and assists with enrollments; counsel employees on benefit plan options ensuring informed benefit decisions at all levels., • Act as liaison with insurance carriers, resolving administrative problems with carrier representatives, serving as the first point of contact with the third-party administrator, and fostering effective relationships with representatives, • Assist employees in updating their records through the Employee Self Service Portal and ensure accurate data in HRIS regarding benefit plan changes, new deductions or life changing events., • Develop communications using positive and proactive campaigns to maximize participation and program effectiveness. Educate employees about the company’s benefit plans, programs and proposed changes., • Manage and monitor performance of carriers, vendors, auditors, advisors and consultants for services and plan administration., • Manages Leave of Absences and maintains records according to state and federal regulations., • Manage leaves end-to-end; initial intake of leave, initial and ongoing communication to TPA, • Facilitate communication between Benefits, Human Resources and payroll for benefit, and leave situations, • Assists with the Company’s Wellness initiatives; makes recommendations, assists in implementations, leads initiatives, supports overall goals, • Administer Flexible Spending Accounts; healthcare, dependent care, commuter and parking programs, • Prepare and maintain benefits reporting, new benefits eligible enrollments, termed and absentee reports, new deduction changes and bi-weekly benefits audits., • Prepare and maintain employee benefit files; assuring accuracy, compliance and confidentiality., • Ensure compliance is being met for the following benefit programs: group medical, dental, vision, life insurance, AD&D, voluntary life and disability, short term disability, long term disability, health and dependent care, flexible spending accounts, COBRA, 401k and any other enhanced benefit plans offered by the Company., • Manages open enrollment, which includes but is not limited to creating and overseeing project plan timelines, creating communication materials, testing online enrollment system, conducting open enrollment meetings, developing cost strategy, communication roll-out, employee enrollment, vendor file feeds, along with back-end clean-up., • Coordinate benefit plan documents and Summary Plan Descriptions., • Processes monthly insurance billing; conducts reconciliation process ensuring accuracy of participant enrollment and terminations are reflected. Conducts monthly/quarterly audits on the Company’s retirement plan and reports matching contributions to finance on an annual basis., • Track, monitor and report on employee eligibility under the Affordable Care Act (ACA) to ensure qualified employees are offered medical benefits under the ACA, • Process and submit year-end ACA reporting (Forms 1095C and 1094C), • Demonstrates high level of quality work, attendance and appearance., • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management., • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices., • Strong communication, customer service, time management and organizational skills., • 3 – 5 years of benefits or benefits administration experience in a corporate environment; retail highly preferred, • Bachelor’s degree in Human Resources or equivalent relevant experience, • Current knowledge of competitive compensation and benefit programs, • Previous experience in leave management, • Demonstrated ability to consistently meet daily, weekly and monthly deadlines, • Experience in Word, Excel, ADP HRB and other applicable database programs helpful Competencies • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally., • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities • Competitive hourly rate., • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands., • Paid Time Off plan for year-round Boot Barn Partners.*, • Medical, Dental, Vision and Life Insurance.*, • 401(k) plan with generous company matching., • Flexible schedules and work/life balance. PAY RANGE: $25.00 - $30.00/hr* *compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. • Standing, walking and squatting less than fifty percent of the work shift., • Required to lift, move and carry up to 40 pounds., • Ability to read, count and write to accurately complete all documentation and reports., • Must be able to see, hear and speak in order to communicate with partners and customers., • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance., • Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

Responsibility for the evaluation of database software purchases Supervision of modifications to any existing database software to meet the needs of their employer Responsibility for maintaining the integrity and performance of company databases Must guarantee that data is stored securely and optima

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve as an escalation point for complex technical issues unresolved by Tier 1 support during the weekdays. Weekend shift role is typically first line response to client incidents, service requests as well as responding to monitoring event alarms. You’ll provide remote assistance to end users across multiple environments, supporting hardware, software, network, and access management issues. This position requires excellent problem-solving skills, strong communication, and a customer-first mindset. Key ResponsibilitiesPhone Support: • First point of contact for all inbound calls in the Support Call phone queue, outside of working hours. Screen all calls, assign priority, address issues and requests, or route as required., • Conduct outbound calls to customers, clients, vendors, etc. as required., • Special handling of calls as required (Sales)., • Must be mature, self-actualized, patient with end-users, and able to deal with varying levels of client disaffection. Customer Support/CRM: • Field incoming help requests from clients via phone, email, & ITSM ticketing system in a helpful and courteous manner. Generate/update ITSM tickets for new and existing client issues., • Determine priority of support requests based on customer urgency and impact of the reported, • incident. Build rapport, elicit problem details from clients including nature of problem & error information., • Add, update, remove, verify ITSM ticket information as needed, including security pins, questions, updates, new client onboarding/offboarding, etc., • Perform ‘scripted’ and documented solutions as outlined in our KB (knowledge base), as qualified and trained. Perform functions like Account/Session lockouts, password resets, connection setup, email/mobile client setup, etc., • Record, track, & follow documentation during the incident process, including all supervisors’ instructions, and successful/unsuccessful solutions applied through the final resolution or escalation., • Perform application upgrades and updates scheduled outside of working hours, • Review/Triage Monitoring event alarms, decide to action or route to appropriate ticket queues, • (RFQ or Virtual Infrastructure). Understand and apply policies and guidelines for escalations, • Review/Code all cases coming into the ticket queue during shifts, • Review and provide first contact to any cases, • Actively review the KB and participate in cross-training opportunities to advance to the IT Support Specialist position. Tier 2 Support: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications within a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, system migrations and server upgrades. Skills, Knowledge & Expertise• 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP are a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 escalated support)., • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices., • Troubleshooting network connectivity issues., • Preferred: Associate’s degree in information technology or a related field., • Mandatory: High School diploma or equivalent.

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. The Tier 2 IT Support Specialist provides both on-site and remote technical support to clients. This role involves responding to client issues, incidents, and service requests, as well as monitoring event alarms remotely or onsite. The specialist documents, tracks, and monitors problems using an ITSM ticketing system to ensure customer Service Level Agreements (SLAs) are met. Adherence to all department processes and procedures (SOPs) is expected. This role requires full time onsite presence (Monday - Friday) at IronOrbit headquarters located in Anaheim, CA. Key ResponsibilitiesOn-site: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform onsite installations and upgrades of operating systems, applications, and security patches., • Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Maintain and track IT assets; update inventory records and manage warranty returns or repairs., • Support audiovisual systems and video conferencing tools in meeting spaces., • Conduct preventive maintenance on local IT infrastructure to avoid service disruptions., • Act as a liaison between end users and remote IT teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, and system migrations. Remote: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications in a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus., • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP is a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Education• Preferred: Associate’s degree in information technology or a related field. • Mandatory: High School diploma or equivalent.

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