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Hourly Pay Range: $67.98 - $105.37 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Director, Quality Transformation Location: On-site-Endeavor Health Hospital (flexibility with hospital location) Full Time: 8am-5pm Required Travel: Yes, to various other entities within the Endeavor Health system Brief Overview: The Leader Role, Quality Transformation provides system-level leadership to design, align, and execute the enterprise quality transformation agenda across the continuum of care, including acute care hospitals, employed medical group (EHMG), and affiliated provider networks (EHPP). Reporting to the Vice President, Quality and Care Transformation, this role partners with executive leaders, physician leaders, institutes/service lines, and established governance committees to drive progress toward Board-committed performance targets and improvement priorities. This leader oversees cross-continuum metric workgroups, integrates performance measurement and operational improvement routines, and accelerates the spread of reliable practices through structured change leadership, governance alignment, and system learning. Accountable for advancing enterprise quality transformation priorities and measurable improvements in system performance What you will do: Leads enterprise improvement initiatives across key performance focus areas (e.g., mortality, healthcare-associated infections, readmissions, ED utilization, HEDIS Stars performance, chronic condition management, total cost of care, post-discharge follow-up, medication adherence, and pharmacy cost management), ensuring shared aims, aligned measures, and coordinated tactics across acute care, EHMG, and EHPP priorities. Operationalizes enterprise standards and implementation supports (e.g., playbooks, toolkits, communication plans, leader standard work, and adoption metrics) to enable consistent execution of quality transformation initiatives across hospitals, practices, and affiliated providers. Provides change leadership for enterprise transformation initiatives, including stakeholder engagement, readiness assessment, implementation planning, resistance management, and sustainment strategies to ensure successful adoption and measurable improvement. Leads and develops assigned team members (e.g., transformation leads, clinical transformation managers, analysts, and project support staff), including goal setting, coaching, performance management, and talent development to support execution of transformation priorities. Establishes and maintains governance integration routines that connect existing quality and operational forums (e.g., System Quality Council, Hospital Quality Committees, EHMG Quality Committee, EHPP Quality and Utilization Management Committee, and Institute/Service Line Quality Committees), including agenda alignment, decision tracking, escalation pathways, and follow-through on action items. Partners with clinical data and analytics teams to define standardized metric specifications, develop enterprise dashboards and scorecards, monitor performance against targets, and identify variation and priority opportunities for improvement. Convenes cross-continuum learning and practice spread mechanisms, in partnership with the Director, High Reliability and Clinical Integration, to capture best practices and accelerate adoption of successful interventions across institutes, service lines, super pods, and entities. Integrates harm, risk, and regulatory signals into transformation priorities by partnering with Patient Safety, Risk Management, Patient Experience, Regulatory/Accreditation, Infection Prevention, Pharmacy, and Clinical Operations leaders to ensure alignment of improvement priorities, controls, and oversight mechanisms. What you will need: Required Minimum Education Level: Master's degree in Healthcare Administration, Nursing, Public Health, Business, or a related field. Certification: Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Patient Safety (CPPS) preferred. Institute for Healthcare Improvement training preferred. Formal training or certification in change management (e.g., Prosci) preferred. Experience: 7 years of progressive experience in healthcare quality, patient safety, patient experience, performance management, or transformation work across complex systems. 3 years of leadership experience (direct people leadership and/or leading enterprise programs with significant scope). Skills:Ability to lead complex, cross-functional transformation programs with multiple stakeholders and competing priorities. Strong executive communication skills, including synthesis of performance data into clear narratives, options, and decisions. Facilitation skills to drive alignment and decision-making across acute care, medical group, and affiliated networks. Benefits (For full time or part time positions): Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) Premium pay such as shift, on call, holiday and more based on an employee's job (For eligible positions) Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Hourly Pay Range: $74.78 - $115.91 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Director, Enterprise Architecture and Disaster Recovery Location: Skokie, IL or Warrenville, IL or Arlington Heights, IL Full Time Hours: Monday-Friday, 8:00am - 5:00pm Hybrid Position Required Travel: local travel to other corporate sites will be required as needed. Job Summary: As the Director of Enterprise Architecture and Disaster Recovery at Endeavor Health, you will lead the Enterprise Architecture team in making strategic technology investment decisions, aligning with clinical and business objectives to optimize cost efficiency and mitigate risks. You will oversee the development, testing, optimization, maintenance, and communication of the enterprise-wide Disaster Recovery Program. You will identify opportunities to support critical business recovery requirements, foster strong relationships with key stakeholders to align technology solutions with organizational goals, and promote the consistent use of tools, techniques, workflows, and platforms to drive operational excellence. Collaborates with the IT business unit and Cyber security teams to ensure business continuity plans are seamlessly aligned with architecture requirements. Develops and maintains comprehensive system recovery testing protocols and detailed playbooks tailored to diverse scenarios To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices. What you will do: Drives end-to-end activities for the assigned solutions portfolio and developing and leading teams for high performance outcomes. Provides direction for solution implementation, testing, support, and deployment, technical and workflow guidance. Establishes relationships with domain leaders to understand strategic business needs and user needs; identifies business requirements to guide specifications for ease of business operations. Lead or participate in governance committees to collaborate with key stakeholders about priority and workload. Develops strong partnerships with other fellow leaders to identify synergies and opportunities for improvement. Collaborates with vendors to ensure systems and solutions are achieving or exceeding the needs of Endeavor Health. Sets direction for IT operations through oversight of activities such as: Capital and Operating budgets, policy and procedure development and maintenance, talent management and acquisition, sustaining relationships with operational stakeholders, governance activities, and other duties as assigned . Remains updated on latest technologies available in the market and promotes the implementation of relevant technologies. Participates in industry related organizations, such as HIMSS, CHIME, Epic UGM / XGM, VMWare World, etc. Collaborate and actively participate across functional components led by other leaders, ensuring overlaps and touch points are seamless, effective, efficient and achieve measurable outcomes. Manage the execution and completion of IT Disaster Recovery test activities including collaborating with business continuity management (BCM), business unit management, external business partners, and key IT staff members to plan, direct, control, and maintain effective DR plan testing. Coordinates data center recovery and serve as an IT liaison to the enterprise Business Continuity Management (BCM) team, ensuring that IT technologies and processes support all key availability and recovery requirements. Coordinates regular testing of Disaster Recovery Plans. Reduces costs and improves resource allocation by optimizing the IT infrastructure and eliminating redundancies. Identifies and integrates new technologies to drive business growth and enables the organization to respond quickly to market changes. Develops roadmaps for the future state of technology which aligns the architecture and processes with business strategies and objectives. Stays current with IT platform technologies, architectures, best practices and methodologies. What you will need: Education: Bachelor's degree in technology, computer science, or a related field OR equivalent work experience. Certifications: Disaster Recovery Certification (EDRP, DRCE or DRCS), TOGAF, ITIL, Foundations or equivalent experience. Experience: Five (5) or more years of experience in managing Enterprise Architecture and Disaster Recovery processes, applications, or systems in a healthcare setting or relevant related industries. Three (3) or more years of leadership experience as defined as essential to the role. Unique or Preferred Skills: Excellent verbal and written communication and presentation skills. Strong technical skills. Strong understanding of information processing fundamentals and best practices. Ability to manage multiple complex projects with efficiency. Significant domain knowledge and interpersonal skills. Ability to identify, plan and execute strategic initiatives. Strong personal and ethical accountability. Demonstrated analytical and critical thinking for problem solving / issue resolution. A lean towards curiosity, out of the box thinking and innovative. Focus on people and active engagement in recruitment and retention. Benefits (For full time or part time positions): Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Hourly Pay Range:$46.79 - $72.52 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:Position: EMS, ManagerLocation: Edward Hospital, Naperville, ILFull Time: 40 hours per weekHours: Monday-Friday; 8am-4:30pm.What you will do:Provides leadership and oversight for the delivery of high-quality patient care across nursing units and EMS/pre-hospital personnel, including collaboration with local fire departmentsLeads all aspects of talent management, including interviewing, hiring, onboarding, training, performance evaluation, and corrective action as neededDevelops and manages capital and operating budgets in partnership with the Administrative Director of Emergency Services; monitors financial performance and addresses variancesEstablishes and executes strategic plans and operational goals for the EMS system; mentors staff in achieving departmental objectivesOversees the development, implementation, and compliance of EMS policies and procedures; evaluates and approves recommended changesDirects department-wide programs, including initial training, continuing education, quality improvement initiatives, and certification/recertification processes; participates in disaster preparedness planningServes as a subject matter expert to staff, providing guidance on complex patient care, operational, and customer service issuesMaintains up-to-date knowledge of industry trends through ongoing education, literature review, and professional development activitiesBuilds and sustains strong partnerships with hospital leadership, EMS agencies, regulatory bodies, and local fire departments to enhance coordination, compliance, and community relationsWhat you will need:Education: Bachelor's degree in a health-related field required; Master's degree in Business Administration, Public Health, or Nursing preferredCertification: Current State of Illinois Registered Nurse (RN) and/or EMT-Paramedic licensure required CEN, ACLS, PALS, ENPC, ECRN, PHTLS/ITLS, and Illinois Lead Instructor certification preferredExperience: Minimum of three years of hospital-based experience with demonstrated knowledge of EMS and hospital operationsUnique or Preferred Skills: Strong understanding of EMS systems and hospital operations, with the ability to effectively collaborate across pre-hospital and clinical teams in a fast-paced environment Benefits (For full time or part time positions):Opportunity for annual increases based on performanceCareer Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement OpportunitiesEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Job DescriptionExciting Opportunity with Banyan Treatment Centers! We’re seeking a compassionate and dedicated Behavioral Health Technician (BHT) to provide essential peer and operational support to our patients during their recovery journey. As a BHT, you'll spend the most time with our patients and play an important role in fostering trust and connection while ensuring patient safety at all times. About Banyan Treatment Centers: Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services. This partnership underscores our dedication to providing high-quality care and reinforces our financial stability. With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives, delivering compassionate, quality care that extends from our internal operations to every patient interaction. Position Details: • Reporting to: Director of Operations, • Schedule: PRN, as needed- days may vary, overnight between 10pm to 830am, • Location: Lisle, IL, • Provide continuous patient supervision and conduct scheduled safety checks to ensure patient and facility safety., • Monitor patient behavior and environmental conditions, document observations, and promptly report concerns, incidents, or changes to clinical or medical staff., • Respond to crisis situations using approved de-escalation techniques and follow emergency protocols as trained., • Measure and document vital signs as assigned and perform approved CLIA-waived testing, including urine drug screening and pregnancy testing, in accordance with training and policy., • Supervise self-administration of medications when permitted by state regulations and organizational policy., • Maintain respectful, professional, and supportive interactions with patients, offering encouragement and emotional support while referring clinical concerns to appropriate staff., • Assist with admissions, discharges, patient movement, group coordination, and recreational or therapeutic activities as assigned., • Communicate relevant patient information to supervisors and treatment team members to support coordinated care., • Collaborate effectively with clinical, nursing, medical, and operations staff to maintain a safe and supportive treatment environment., • Assist with patient transportation when required by assignment and ensure compliance with safety and driving requirements., • Support daily facility operations, including maintaining cleanliness, safety, and appropriate use of supplies. Qualifications: High school diploma/equivalent or higher. * Minimum age of 21 and ability to meet company motor vehicle insurance requirements; valid driver’s license and acceptable driving record required when driving is assigned. * Experience in behavioral health, substance use disorder treatment, and/or mental health settings strongly preferred. * Experience working in detoxification and/or residential levels of care preferred. * Behavioral health certification or related education preferred. * Ability to maintain professionalism, empathy, and composure in high-stress or crisis situations. * Strong observation, communication, and documentation skills. * Ability to work effectively as part of a multidisciplinary treatment team. Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As a Behavioral Health Technician (BHT), you will: • Join a Mission-Driven, Nationally Recognized Organization: Accredited by the Joint Commission, Banyan has 18 locations and Telehealth services nationwide. Our 2023 partnership with TPG’s Rise Fund supports our mission of expanding access to high-quality, compassionate care delivered by our 1,600+ team members., • Directly Impact Lives: Play a vital role in supporting individuals during a crucial phase of their recovery journey, helping them make positive changes toward long-term health., • Skill Development: Gain valuable experience in behavioral health, enhancing skills in patient support, crisis management, and effective communication., • Collaborate with a Diverse Team: Join a multidisciplinary workforce that reflects the diverse communities we serve, with many team members bringing firsthand recovery experiences.

Job Description Regional Wellness Director - Support and Integration StoryPoint Group / CommonSail Investment Group 80+% Travel Required Across the United States RN License Required (Compact preferred or will need to get compact license) The Regional Wellness Director oversees clinical and wellness operations across multiple senior living communities that are newly acquired. This role supports Wellness Leaders in maintaining compliance, delivering quality care, and building strong teams. It requires frequent travel, strong leadership, and expertise in nursing standards and state regulations, while also promoting company culture and collaboration across community and regional teams. Required Experience • RN License Required (Compact preferred or will need to get compact license), • Proven leadership and supervisory experience in healthcare settings., • Passion and compassion for working with the senior population, particularly those affected by Alzheimer’s and dementia., • Strong communication skills, with the ability to present to groups and collaborate across multiple teams., • Problem-solving skills with the ability to navigate and resolve complex, variable situations., • Familiarity with compliance and regulatory frameworks in senior living or healthcare., • Travel between communities 80+% of the time; flexibility in scheduling is essential., • Support, coach, and mentor Wellness Leaders to effectively lead their teams and uphold company standards., • Ensure communities are in compliance with all state-specific regulations and company policies., • Actively participate in the Excellence Review rotation to ensure quality and compliance benchmarks are met., • Promote and nurture our 1440 Mission and company culture across all communities., • Ensure consistent application and adherence to Board of Nursing standards and internal Standard Operating Procedures (SOPs)., • Oversee training attendance and participation in ongoing initiatives, huddles, and trainings., • Monitor performance metrics and provide accountability for Wellness Leaders in achieving operational and clinical goals., • Coordinate/support in coverage during leadership vacancies in wellness departments., • Participate in care conferences as needed, • Collaborate with community leaders and regional partners to problem-solve and address resident needs., • Lead the development, delivery, and evaluation of training for new and current Wellness Leaders., • Interview and hire wellness leadership within approved staffing budgets. This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer #CSALL

Job Description Who should apply: Graduated students (spring graduates) interested in pursuing a career in a medical/healthcare related field are encouraged to consider this opportunity. Specifically, this is an excellent experience for students planning a career as a physical therapist, physical therapy assistant, or physical therapist technician who plan a “gap year” before matriculation to professional school. Interns will gain comprehensive education and experience in all aspects of clinical operations and workflow, not limited to patient education, rooming patients, learning billing procedures, and various other administrative responsibilities. Opportunities will also be provided to shadow procedures and receive mentoring by the Genesis Orthopedics & Sports Medicine physical therapy team. This is a full-time, one or two-year, paid position. Some part-time applicants with potential for transition to full-time may be accepted on a case-by-case basis. We are hiring for Oct 2025 and onward with 12-24 month commitments. Requirements Please submit a resume and brief letter that highlights your qualifications and interest in the position. Remember to include any and all volunteer and prior internship experience. About Genesis: At Genesis, our goal is simple: free our patients to be more active, more athletic, and to move freely in their bodies – accessible to everyone, not just the select few with the right commercial insurance. To accomplish this mission, we've reinvented the care delivery model, trying different ideas until we discovered a blueprint for delivering the high-quality care our reputation was known for, while also making the prices more ethical and affordable. We're honored to report that, after much work, 75% of our patient base is Medicaid-eligible patients, and we were recently included on the 2021 Inc. 5000 list, making us one of the fastest-growing privately held businesses in the United States. We were able to accomplish these both in tandem by combining a deep clinical expertise with a clear-eyed administrative rethink about how we deliver care – all while remaining passionate about the mission and our patients. If you’re looking for a place with a strong mission and culture, and an opportunity to serve the underserved, we’d love to consider you for the team! This role will help us develop a physical therapy practice that will serve the underserved. We're excited to hear from you. Job Type: Full-time Requirements Essential characteristics: • The PT Gap Year intern will be responsible assisting the PT staff for the care delivery of patients, carried out within the scope of practice, defined by the state laws and the state Board of Physical Therapy, • Directly carries out the day-to-day patient assignments with the oversight and guidance by the Director, PT's, and/or PTA which may include exercise instruction and modality application., • Reports all changes to patient findings to the PT and/or PTA, • Assists in cleanliness/tidiness and daily upkeep of the clinic, • Participates in clinic therapy supply tracking and ordering, • Assists in front end admin tasks including but not limited to checking patients in, assisting in questionnaire completion, calling of patients, visit authorization, and scheduling as needed, • Conducts physical therapy care within the scope of practice, as well as agency policies and regulations, • Consistently follows company policies and procedures, • 401(k), • Flexible schedule, • Paid time off

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Radiologic Technologist Duties • Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam., • Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety., • Use radiation safety measures and protection devices to ensure safety of patients and team members, • Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director, • Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR, • Follows documentation procedures and completes required documentation related to patient x-ray visit., • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations), • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications • Education Level: High School Diploma or GED, • Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed., • Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification., • Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job DescriptionDescription: Lighthouse Hospice is driven to provide a professional hospice workplace where the employee is respected and valued. We recognize that creating a culture of trust, kindness and appreciation is required to retain the best talent, dedicated to making a difference in the lives of the people we serve. Our team members all have one special thing in common. We deeply care for each other as much as we care for our patients and families. Each member of our team has been carefully chosen, not only for their exceptional skill set but also for their gifts of compassion and respect for others. We found that hiring people for this reason, combined with creating an environment where each individual can showcase their strengths, enables our team to achieve their highest potential. If you are searching for a great place to work, a place where you can make a real difference, where you can learn and grow with some of the best talent in the area, then we would love to speak with you! Job Title: Quality Assurance Nurse Job Summary: The Quality Assurance Nurse is responsible for overseeing the quality and compliance of patient care services provided by the hospice team. This role includes monitoring patient outcomes, auditing clinical documentation, ensuring adherence to regulatory standards, and identifying opportunities for improvement. The QA Nurse works closely with the interdisciplinary team to maintain high-quality care and continuous improvement in hospice services. Job Qualifications: Education: Graduate from an accredited Diploma, Associate, or Baccalaureate School of Nursing. Experience: Previous experience in healthcare and/or quality improvement is preferred. Experience with electronic health records (EHR) and quality assurance tracking systems. Experience with QAPI is preferred. Licensure: Current state license as a registered nurse (RN) or licensed practical nurse (LPN) and/or in accordance with the Board of Nurse Examiners rules for Nurse Licensure Compact. Current driver’s license. Valid and current CPR certification. Skills: Strong knowledge of hospice regulations and compliance standards (Medicare, Medicaid, state regulations, and accreditation bodies). Excellent clinical judgment and the ability to identify quality improvement opportunities. Strong organizational skills, attention to detail, and the ability to manage multiple tasks. Effective communication skills, both written and verbal, with the ability to interact with interdisciplinary teams, leadership, and patients/families. Critical thinking skills and ability to analyze data to inform quality improvement decisions. Ability to work independently and as part of a team. Transportation: Reliable transportation and valid auto liability insurance. Environmental and Working Conditions: Works in a routine office environment. Noise level may be moderately high, the ability to work a flexible schedule and extended hours. The ability to travel locally and some exposure to inclement weather. Possible exposure to toxic materials, toner, etc. Requires the ability to handle stressful situations in a calm manner. Essential Functions: · Conducts ongoing, comprehensive assessments of the quality and appropriateness of hospice care, including services provided through external arrangements. · Conduct regular audits of patient care and clinical documentation to ensure compliance with hospice policies, Medicare/Medicaid regulations, and accreditation standards. · Review clinical practices and patient outcomes to identify areas where care can be improved. Collaborate with clinical leadership to implement and track improvement plans. · Provide ongoing training and education to clinical staff on best practices, compliance standards, and quality improvement initiatives. · Work closely with nurses, physicians, social workers, chaplains, and other staff to ensure the delivery of high-quality, patient-centered care. · Track key performance indicators (KPIs) and provide reports on clinical outcomes, compliance rates, and quality initiatives. · Oversee the Quality Assurance and Performance Improvement (QAPI) program, ensuring effective monitoring, identification of quality issues, and the implementation of improvement strategies. Lead QAPI meetings and initiatives to track progress and ensure continuous enhancement of patient care. · Investigate and analyze incidents or adverse events, identifying the root causes and recommending corrective actions to prevent recurrence. · Collect and analyze patient and family feedback to assess the effectiveness of care provided and to identify areas for improvement. · Manage and participate in quality improvement (QI) projects aimed at enhancing patient care, reducing errors, and improving overall hospice operations. · Ensure that all clinical documentation is complete, accurate, and compliant with regulatory and organizational standards. · Assist with preparing for state and federal surveys, audits, and accreditation visits by ensuring that all necessary documentation and processes are in place. · Foster a culture of continuous improvement by encouraging staff participation in QI initiatives and maintaining open communication about performance and quality goals. · Collects, aggregates, and analyzes data to identify trends and collaborates with management to implement corrective actions. · Monitors all care providers to ensure effective coordination and continuity of care. · Prepares the annual Quality Improvement report as part of the hospice’s annual evaluation process. · Maintains in-depth knowledge of, and ensures compliance with, all applicable local, state, and federal regulations governing hospice operations. · Supports program direction by delegating responsibilities to administrative and supervisory staff as needed. · Performs additional duties as assigned by the Clinical Director. Benefits: Medical, Dental, Vision, and Life Insurance, Employee Assistance Program, Employee Referral Program, Paid Holidays, PTO Accrual, and 401(K). $65,000/yr-$80,000/yr based on license/experience Requirements: Physical and Mental Effort: Requires prolonged periods of sitting and attention to detail. Must be able to handle stressful situations with professionalism, maintaining a calm and courteous demeanor at all times. Ability to work effectively under pressure to meet deadlines and address the needs of the Hospice organization.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Director, Professional Practice and Development reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Director oversees leaders and staff including Magnet Program Manager, Clinical Practice Specialists, and Professional Development Specialists. Additionally, this position has oversight for the conceptual model and the following programs: • PTAP accreditation, • ANCC Magnet Recognition and other recognition programs, • NDNQI Quality and Nurse Satisfaction, • Clinical Staff/Patient Education/Needs Assessment, • Nursing Competency Program, • NM Ready/Transition into Practice, • Leadership/Pathways Development, • Nursing Annual Report/Nursing Now, • Academic Partnerships/Summer Extern Program, • Informatics Education, • Research/EBP, • Shared Governance, • Management of all staff in areas of responsibility in the region., • Provide program or functional leadership, communication and coordination to support NM goals and strategic priorities:, • Across units, departments, services or facilities, • With other regional departments or functions supporting the program/service, • Establish and execute annual and long-term program or service goals, strategies and plans (including business plans) consistent with NM goals and strategies., • Develop Departmental Budgets, Capital Equipment Planning List, and expansion planning with Department/Service Line leaders for Executive Leadership Approval., • Responsible for achieving fiscal year targets set for quality, engagement and financial initiatives., • Ensures adherence to performance and operations standards, including oversite for departmental policies and procedures., • This role is responsible for the development of effective and efficient processes that maximize the value of care delivery in areas of oversight., • Ensure departmental compliance with accreditation, licensure and other regulatory standards including Illinois Department Public Health (IDPH), Joint Commission and CMS., • Develop and maintain strong working relationships with clinical leadership as appropriate and senior management to ensure close coordination of medical staff and administrative goals, plans, and strategies., • Responsible for the coordination and implementation of strategies that enhance the image of Northwestern Medicine hospitals in the region., • Is accountable for quality and customer relationships in all component units:, • Personally models, teaches, promotes Patients First, • Establishes and ensures compliance with exceptional quality and performance standards, oversees quality planning and management, • Provides leadership within the department and hospital in customer service, • Provides regional leadership in ensuring that processes, which span units, hospitals, services, and other managers’ departments and disciplines, are measured and improved collaboratively., • Develops and maintains relationships with all customers, suppliers especially patients/families, physicians, and other caregivers and colleagues, • Acts as a good citizen of the system as exemplified by integrity and ethics in personal behavior and willingness to participate in task forces, special events, and/or external community commitments., • Manage managers and key professional/technical staff across units, ensuring that (as appropriate) these individuals fulfill pertinent human resources responsibilities: design of jobs, staffing, orientation, scheduling, coaching, monitoring and discipline, and communications (staff meetings)and current scope of practice, • Design, maintain, evaluate and innovate the organizational structure to accomplish the mission and strategy of department across the region., • Conduct/ensures staff meetings, effective communication with all staff/managers and other means (minutes books, bulletin boards, memoranda, etc.); ensure full communication of all local hospital administrative update, customer satisfaction issues discussion, and opportunities for give and take with staff. Ensure that staff at all levels within units/hospitals/services has appropriate access to successive levels of management., • Develop strategies which support Best People goals and management positions through, • Early assessment of individuals with high potential, • Individual development plans, • Direct mentoring and monitoring of development plans, • Strive for personal excellence in skills and knowledge required for effectiveness in current position; set and carry out personal development objectives as part of annual objective setting process which are appropriate for position and personal development objectives, e.g.:, • Leadership roles in relevant professional groups, • Publication in professional publications, • Participation in relevant association meetings, • Continuing education as participant, presenter, and/or planner, • Mentor/teach own and other staff through informal and formal role, • Monitors and creates strategies to advance nurse-sensitive quality outcomes and promotes excellence in nursing practice through continued application of Professional Nursing and Magnet Standards in all aspects of patient care, • Collaborates with the Academy to develop and evaluate professional development programs for all levels on campus, • Establishes and advances close working relationships with local Schools of Nursing (SON), • Provides programmatic support for nursing professional development including certification and continuing educationQualifications Required: • Master’s degree in Nursing, Business Administration or Healthcare Administration (or in progress to obtain within three years of assuming this role), • Registered Nursing license issued by the State of Illinois, • Board Certification in Nursing Administration from ANCC or AONE (as eligible after two years in management role) OR Board Certified as a Fellow of American College of Healthcare Executives (FACHE) as eligible after five years director level experience., • Seven to ten years progressive management roles including management of capital and operational budgets, • Doctoral degree, • DNP or PhD in nursing or related field Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionDescription: Position: Director of Nursing About Cedarhurst: Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle. Why Work for Cedarhurst: • At Cedarhurst, our core values guide how we work together and how we care for those we serve. We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and approachable. Being part of Cedarhurst means making a meaningful difference every day., • We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us., • Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees. The Director of Nursing, reporting directly to the Executive Director, provides strategic leadership and day-to-day management of all clinical operations within the community. This role ensures that residents consistently receive safe, high-quality, and person-centered care in alignment with state and federal regulations, organizational policies, and industry standards. The Director of Nursing oversees the entire clinical team, including nurses, resident assistants, CNAs, and medication technicians—by fostering a culture of excellence, accountability, and continuous professional development. In partnership with residents, families, and interdisciplinary teams, the Director of Nursing leads the creation and implementation of individualized service plans, drives compliance and quality assurance efforts, and manages regulatory readiness, including direct engagement with surveyors. By balancing operational oversight with compassionate clinical leadership, the Director of Nursing plays a critical role in supporting resident dignity, independence, and well-being, while advancing the community’s mission and organizational goals. Essential Functions: • Oversee the delivery of quality care and services to our residents in compliance with the regulations pertaining to care plans and resident assessments., • Develop and implement nursing service objectives, policies, and procedures in coordination with organizational goals and objectives, in accordance with Federal and State regulations., • Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices., • Provide nursing coverage and assistance when needed., • Assess residents and potential residents for appropriate levels of care with the sense of urgency., • Manage and coordinate the work of all nursing and care staff, communicating pertinent resident health and safety information., • Supervise and monitor medications for residents who self-administer if applicable., • Oversee the pharmacy and community relationship including ensuring medications are delivered timely, eMAR is accurate, and address any concerns in real time., • Provide interim documentation as required to resident file, attending all scheduled interdisciplinary resident care meetings., • Responsible for overseeing the entire clinical department including residents’ assistants, certified nursing assistants, medication technicians, etc., • Interview, hire, train, supervise, evaluate, and retain a high-performing resident care team., • Hold service plan meetings with residents and families to discuss service plans., • Direct communication with surveyors during IDPH surveys and assisting with plan of corrections., • Implement and maintain ISPs in accordance with state regulations that align with Cedarhurst policies for personalized care., • Implement and maintain infection control policy and procedures., • Ensure communities remain compliant with CLIA waver., • Manage inventory and order nursing care supplies as needed., • Understand all responsibilities associated with clinical roles and demonstrate the ability to effectively carry them out., • Engage in efforts to increase occupancy rates while prioritizing the well being of our residents to support them in aging comfortably within the community., • Promote the physical, personal, and emotional wellbeing of each resident and strive to maintain the ultimate goal, which is to return the resident to their maximum level of self-care and independence, when possible., • Understand the residents’ Advance Directives and follows their wishes., • Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing., • Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed., • Graduation from an accredited school of nursing with a current, active state license as an LPN or RN is required. A minimum of three (3) years of nursing experience is preferred., • CPR or BLS certification preferred., • Working knowledge of best person-directed care practices for seniors, including those with dementia preferred., • Knowledgeable of and experienced in conducting preadmission assessments, training, and education to staff, residents, and family members., • Experience in a similar role, preferably within a senior living community or healthcare setting preferred., • This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community., • While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance., • While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information., • This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance., • Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors., • This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment. Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law. Requirements:

Job DescriptionDescription: ABOUT US For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into several states and a future dedicated to continued growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation. LOCATION: This position is based in our Naperville office, but local travel may be required to locations within your assigned geographic region. REPORTS TO: Practice Operations Manager POSITION SUMMARY We are looking for a Medical Assistant to work alongside the physician and assist with patient care. This includes taking basic vital signs, preparing the room, verifying patient information, assisting with in-office procedures, and scheduling the patient’s next appointment. The Medical Assistant will also help manage the patient schedule and assist with office duties. DUTIES AND RESPONSIBILITIES • Interview patients to gather medical history and update medical records, • Gather basic vital signs, including temperature, blood pressure, height, weight, and pulse, • Prepare treatment rooms and patients for exam, • Sterilize instruments and set-up in-office procedure trays, • Manage medical supplies and materials and work with their operational leader to order necessary inventory, • Take x-rays, • Perform administrative tasks and become cross-trained on front desk responsibilities to provide support when needed Requirements: QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS: • 2 years in a healthcare field preferred., • High school diploma or GED required, • Basic knowledge of computers and office equipment, • Possess good communication and strong customer service skills, • Self-directed and willing to take initiative, • Patient-focused, • Proven ability to prioritize and organize, • Committed to continuous performance improvement Tuesday 8:00am-5:30pm Thursday Half-day shift (AM or PM, 4 hours) Friday 8:00am-5:30pm TRAVEL: Local travel may be required to locations within your assigned geographic region. This role will be assigned to cover a geographic area; however, you may be required to occasionally travel outside of your assigned regional area to support the other regional coverage needs of the organization. The role must have reliable transportation and be able to travel from site to site, as assigned. PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities required by the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. • While performing the duties of this job, the employee is regularly required to stand, sit, stoop, crouch, or kneel; use hands; and talk or hear., • Specific vision abilities required by this job include close vision, distance vision and, depth perception. Qualified individuals with disabilities may request reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Clinical Operations Coordinator, RN reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Clinical Operations Coordinator, RN is responsible for supervising the daily clinical operations of practice sites, supervising clinical support staff, coordinating clinical staff and provider schedules, and performing service recovery as necessary. The operations Coordinator is the clinical lead and subject matter expert at the local level to ensure staff knowledge, competence and processes align with evidence based high quality patient care. Under the clinical direction of the Director, Clinical Practice and the administrative direction of the Clinical/Practice Administrator, the Operations Coordinator participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. Direct clinical patient care would be provided less than twenty percent of the time in this role. The Operations Coordinator may oversee multiple sites or departments within RMG. Responsibilities: • Supervise and direct the office’s clinical support staff, manage workload distribution and prioritization of tasks., • Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals., • Oversee and direct day to day office clinical operations within budget guidelines., • Assist with managing providers schedule templates and optimize patient care hours to enhance productivity., • Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity., • Responsible for front-line communication with staff to receive and provide feedback regarding clinical workflow, quality and productivity., • Ensure that service excellence is delivered and perform service recovery whenever necessary., • Manage medical surgical supplies within budget., • Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices., • Conduct office staff meetings on a regular basis in coordination with practice leadership., • Attend and actively participate in leadership meetings., • Review and approve automated time reports for accuracy., • Develop tools to support staff and enhance efficiency., • Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one-to-one coaching and mentoring as needed., • Monitor daily transaction activity to ensure compliance with procedures., • Resolve complex or critical situations involving patients, staff and customers: consult with manager for guidance as needed (e.g., complaints, discipline, etc.)., • Implement and maintain new policies and procedures created by RMG or department leadership., • Monitor daily transaction activity to ensure compliance with procedures., • Resolve complex or critical situations involving patients, staff and customers: consult with manager for guidance as needed (e.g., complaints, discipline, etc.)., • Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies., • Implement new policies and procedures created by RMG or department leadership., • Complete other duties as assigned Qualifications Required: • Current state licensure or certification from an accepted accrediting institution in a clinical field., • BSN or degree completion within two (2) years of hire., • Licensed registered nurse., • Minimum of five (5) years of clinical experience, • Basic Life Support Certification from an American Heart Association accredited source, • Two (2) years experience in ambulatory clinic practice setting, • Supervisory experience Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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