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Job DescriptionAbout Lumary About ten years ago, Lumary’s founder and CEO was building custom Salesforce solutions for therapy practices in Australia focused on care for the elderly and disabled. As demand grew and he hired a team, Lumary was formed and created a dynamic set of products to help practices in this part of the healthcare space to scale. After significant growth in Australia, Lumary launched into the US ABA space. Here, we primarily serve companies who provide help to children and adults with autism through ABA therapy, but also occupational, physical, and speech therapy among others. Our clients in the ABA space are truly special. Many of them started from a single BCBA whose love and skill for her clients created demand that led her to starting a company. It’s typical for a single founder to grow over a short time to build a company of 50, 100, 500, up to thousands of staff, all dedicated to the mission of serving a community of clients with autism who nearly always are in need of high quality and accessible therapy. Lumary provides a full practice management solution to our clients. Clients use Lumary to collect extensive intake information from interested new clients and land that from their website and via text messages into new and updated client records in our system. We do the same with new staff applicants - often integrating to an ATS/recruiting system as well. As administrators guide client and staff records through Lumary to the point of being able to schedule therapy sessions, dedicated schedulers create these sessions in Lumary. Part of the genius of Lumary is checking for potential issues at this point with availability, staff credentials, and client policy/authorization limits at the point of scheduling to avoid costly payer denials during claims processing later. Once a session is scheduled, it’s typically created via real-time, bi-directional integration with one of our great data collection partners (e.g. Hi Rasmus). In these systems, clinicians then conduct therapy and capture data from sessions. All relevant data is transferred back to Lumary. Through this process, clinicians have the ability to manage their own schedules as well as complete appointments. A completed appointment in Lumary triggers the creation of claims, which billing staff can submit to payers via multiple, redundantly integrated clearinghouses, all in Lumary. Staff can also see payments posted. Administrators can then with a few clicks send data for completed appointments off to payroll so staff is paid accurately and on-time. At Lumary we made the strategic choice to build our solution on Salesforce to be able to easily and comprehensively enable the largest and most complex behavioral health companies to thrive. This means that all the data described above exists in one client system, and can all be reported on and visualized in Salesforce’s easy insights solutions. It also means a system that’s both secure and open via trusted APIs for flexible integrations. Last but not least - we never have to worry about infrastructure or uptime given the trust Salesforce has earned with the world's largest, fastest-growing, and most complex companies for decades. About the Technical Support Consultant Role There is probably not a better role at Lumary to learn many things quickly than the Technical Support Consultant role. In support you are the first point of contact for clients who need help or a question answered and work with them primarily through our Zendesk portal. There is a ton of context switching in Support. You will need to be or quickly get good at building fast rapport with the client and asking great questions to understand the problem before working on a solution. Einstein's quote is perfect here, "If I had an hour to solve a problem...I woudl spend the first 55 minutes determinind the proper question to ask." Of course the ideal Support Consultant can answer everything solo, but that's not very likely. You'll build your knowledge of how Lumary technology works at the same time as you learn more about ABA, and this combination will allow you to solve more on your own week by week. You'll also determine when a client wants to discuss something deeper and how to route them to someone in Sales or Customer Success. We think this support role should be about an 18 month commitment for someone. That person could potentially move up and help us build the team more - or go on to another role like Salesforce Onboarding Consultant, or just as likely a role that doesn't exist today!What Will Help a Technical Support Consultant Succeed • The ideal candidate will have a combination of the below points - plus the flexibility and drive to be a key builder in a growing start-up, • At Lumary, we love hiring new teammates with experience in the medical/therapy space. Just as important as experience is an excitement to learn, • You have an open mindset and thrive on learning new skills (not just technical), • You are able to understand Lumary's business as well as those of our clients' increasingly over time so that you can intuit the reasons behind client requests and propose thoughtful solutions to them, • You are a problem solver and naturally come up with creative ideas to benefit clients while also considering a solution's complexity and scalability, • You have 2+ years' working experience with complex Salesforce configuration and/or development, • You have 1+ years' working experience with Salesforce peripheral technology - document tech such as Formstack/Intellistack, SMS messaging such as Pendula, iPaaS tech such as Workato, etc.Lumary’s Core Values, • We ‘Lead with an open heart’ assuming positive intent and being courageous, • We ‘Start with the end in mind’ focussing on long-term impact of our actions and decisions, • We ‘Take action in uncertainty’ by proactively taking the next best step and exercising autonomy, • We ‘Enable others for our collective good’ through kindness and a team-first approachBenefits of Working With Lumary, • Flexibility to work from home and the office - hybrid working environment if based in the Denver, CO area; alternatively fully remote, • Flexible start and finish times - have a routine but on the days you need to book an appointment or finish early, go for it, • Monthly town halls for connection and company alignment

Job Description At Polar Field Services (PFS), we support construction and operations in some of the most extreme environments on earth-including work tied to the National Science Foundation Arctic program with Battelle. We're looking for a Construction Operations Manager who owns projects end-to-end-schedule, cost, quality, and team performance. This is not a hands-on role. It's about leading the work, solving problems, and delivering in complex, high-accountability environments. What You'll Do • Lead construction projects from planning through closeout, • Manage budgets, schedules, and subcontractors, • Identify risks early and drive solutions, • Lead a small, high-impact team, • Coordinate across clients, engineers, and vendors, • Support proposals, estimating, and company growthWhat You Bring, • 10+ years construction management experience, • Proven ownership of projects, budgets, and schedules, • Strong leadership and stakeholder management skills, • 100% employee-owned (ESOP), • People-first culture with real accountability If you're someone who takes ownership, solves problems, and delivers-especially when it's not easy, you should apply! Job Posted by ApplicantPro