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Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary: We are seeking a proactive, intellectually curious Product Analyst to help drive the success of our consumer products, including ABCmouse and Adventure Academy. Partnering closely with Product Managers and two other Product Analysts, you will design and analyze A/B tests to inform product launch and iteration decisions, conduct deep-dive exploratory analyses, and apply statistical and data science techniques to understand and predict key customer behaviors such as subscription conversion, engagement, retention, and churn. You will build and maintain dashboards and self-serve data tools that enable Product Managers and business partners to explore metrics independently, and translate complex analyses into clear, actionable insights that improve conversion, engagement, and learning outcomes for children. • Design and analyze experiments: Lead A/B testing across desktop and mobile platforms to inform product launches and iterations., • Analyze customer behavior: Conduct deep-dive exploratory analyses to understand how customers subscribe, pay, engage, retain, and churn., • Apply statistical and data science techniques: Use statistical methods and analytical modeling to evaluate product performance and understand customer behavior., • Define and track success metrics: Establish and refine KPIs that guide product iteration and define success for the company., • Build self-serve reporting and dashboards: Create and maintain automated dashboards and reporting tools that enable Product Managers and business partners to monitor product and business performance independently., • Translate data into insights: Synthesize complex analyses into clear, actionable insights that drive improvements in conversion, engagement, retention, and learning outcomes., • Communicate findings clearly: Present results and recommendations to a broad range of stakeholders in a concise, compelling, and accessible way., • Experience: 6+ years of experience in a product analytics, data analytics, or related role supporting large-scale digital products. Experience in games, edtech, or subscription-based businesses is a plus., • Experimentation: Strong experience designing, executing, and analyzing A/B tests to inform product decisions., • Exploratory analysis: Ability to conduct exploratory data analyses and synthesize complex datasets and ambiguous questions into clear, actionable insights., • Technical skills: Advanced proficiency in SQL for querying large datasets; experience with data transformation and modeling (e.g., dbt) is a plus. Extensive experience with a BI tool such as Omni, Looker, or Lightdash., • Statistical analysis: Ability to perform statistical analyses and create visualizations using R or Python., • Education: Bachelor’s or Master’s degree in a quantitative field (e.g., statistics, applied math, data science, economics, computer science, or related discipline).

Position Summary: The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Shift Requirements: Monday - Friday 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: • Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced), • Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced), • Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate), • Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced), • Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced), • Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced), • Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced), • Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced), • Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Knowledge, Skills, and Abilities Required: • Customer Success & Advocacy Skills:, • Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced), • Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced), • Communication & Relationship Management:, • Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced), • Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced), • Technical & Analytical Proficiency:, • Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate), • Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate), • Organizational & Time Management Skills:, • Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced), • Ability to manage flexible schedules, with the availability to work Monday-Friday. Credentials & Experience: • Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required., • Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. NOTE: Starting pay for this position is $23.00/HR. BENEFITS • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k) Matching, • Flexible Spending Accounts, • Health Savings Accounts, • Disability & Life Insurance, • Employee Assistance Program, • LegalShield, • ID Shield, • Commuter Reimbursement Plan, • Tuition Reimbursement, • Bonus Pay ADDITIONAL BENEFITS INCLUDE: • Wellable membership, • Telescope Health (telehealth) through Accresa, • Intellect (mental health) application, • Employee engagement activities, including voluntary events, raffles, book club, and more!

About Nearmap Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you. About the Role Location: Fully remote within the continental United States. Solutions Product Manager, Government supports the development and growth of Nearmap’s product solutions across Government use cases. This role assists in understanding customer needs, researching market opportunities, monitoring competitors, and helping define product requirements that create value for customers and align with company strategy. Working closely with senior product leaders, the Solutions Product Manager contributes to new solution development and the optimization of existing offerings. They partner with sales, engineering, and marketing to ensure product initiatives are well-defined, deliver measurable customer impact, and support Nearmap’s growth objectives. This role emphasizes hands-on execution - gathering insights, writing clear requirements, managing delivery priorities, and tracking performance, while building domain expertise in geospatial technology and location intelligence. Key Responsibilities Play the essential role of Product Owner for the delivery stream: • Assist senior product managers in defining product requirements and priorities for Government solutions., • Translate customer and business needs into clear, actionable user requirements and acceptance criteria for technical delivery teams., • Monitor existing product metrics and provide insights to the greater product org., • Analyze calls and other signals to provide insight to the greater org., • Develop and maintain deep domain expertise across diverse use cases in government, with comprehensive knowledge of customer workflows, use cases, and industry-specific challenges., • Regularly converse with Sales, Sales Engineering, and Customer Success to gather customer pain points and opportunities, and impediments to selling/upselling., • Regularly converse with customers to understand how Nearmap products are used and perceived, and opportunities to solve addition customer problems and upsell., • Communicate findings back to Nearmap stakeholders in a form that drives action and improvement., • Regularly converse with ecosystem partners, including technology platform providers, channel partners, analysts, media to boost Nearmap’s profile and presence., • Complies with responsibilities of working for a public company., • Complies with all local legislative requirements., • Adheres to company guidelines and the corporate Code of Conduct., • Where appropriate keeps up to date with legislative requirements., • Acts in an ethical way when dealing with company assets and other people. Experience • 5-10+ years of experience in government or, ideally, a government geospatial office with experience in a project or product leadership role, • Experience with geospatial data and how it is used in government is extremely valuable., • Experience in government procurement and the relationships between local, state and federal entities is valuable., • Ability to effectively write, validate, and quantify a business case in plain language quickly and thoroughly., • Geospatial technology, remote sensing, BIM, including familiarity with Esri, Autodesk, Bentley products., • Ability to write clear, and concise product requirements., • Proven track record of getting things done, managing multiple tasks including communication with internal and external teams whilst consistently delivering on schedule., • Ability to communicate clearly and effectively with in a cross-functional environment., • Excellent written, verbal and visual communication skills., • Strong commercial acumen, strategic thinker and revenue driven., • Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines. Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. Nearmap offers: • In addition to flexible time off, Nearmap offers 4 extra "YOU" days off each year - take a break, no questions asked!, • Company-sponsored volunteering days to give back., • Generous parental leave policies for growing families., • Work from Overseas Policy - explore the world in the approved list of cities while you work!, • Discounted Private Health Insurance plans., • Monthly wellbeing and technology allowance. Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

Role Details Location: Remote Type of Support: Phone, Email Contract Duration: Full-Time, Permanent Training Schedule: Open to shifting schedules (subject to business requirements) Work Schedule: Open to shifting schedules (subject to business requirements) Expected Start Date: Immediately About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role As a Customer Support Specialist (Japanese - Keigo Speaker), you will handle requests, bug reports, and various issues reported by users from the Partner's Platform via tickets, and provide phone support in native, honorific Japanese. You will be the primary point of contact between our existing and potential Students and Instructors in the Japanese market. Additionally, you will be responsible for ensuring the quality of courses uploaded to the Partner's Platform by reviewing them for compliance to customer satisfaction, critical thinking, reading between the lines, and the ability to make quick and accurate decisions. What You’ll Do: • Provide professional, empathetic, and helpful responses to customer support tickets via email, phone calls and internal tools., • Master the product you support, learning all its nuances and keeping up-to-date with the latest updates and support policies., • Troubleshoot technical issues reported by Students and Instructors and offer solutions or workarounds., • Work on special short-term projects required and requested by the hiring client What We Expect From You: • 1+ years of experience in customer support for Japanese businesses., • Excellent (near-native) written English, • Knowledge and experience in using Honorific Japanese (Keigo), • Amazing customer service skills, • Proactive attitude and the willingness to take the initiative without being asked to, • Strong attention to detail, • Ability to quickly communicate through accurate and timely typing, • Handle difficult conversations and challenging situations, • Ability to work without micromanagement, • Strong reading comprehension and problem-solving skills, • Strong technical proficiency with the web, computers, and smartphones, • Flexibility with schedules and days off What You’ll Get In Return: • Remote working arrangements, • Competitive base salary, • Generous paid time off, • Comprehensive benefits package including medical, dental, and vision options, • Competitive retirement benefits, • Access to free posture-based fitness workouts from home, • Training and professional development opportunities, • Be part of a people-first, values-driven organization Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other. • Care for others: Empathy is a key driver. When people thrive, so does the mission., • Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward., • Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next., • Take ownership: Bold choices with integrity at the core—that’s how impact lasts., • Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning. Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact ___. PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes. To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center ___.

Are you ready for an amazing new adventure? Mercier Consultancy is on the lookout for a friendly Danish Speaking Customer Service Agent to join our vibrant team in sunny Greece! With fully paid relocation, this opportunity allows you to not only use your customer service skills but also enjoy the beautiful Mediterranean lifestyle. In this role, you'll be the cheerful voice for our Danish-speaking clients, assisting them with their inquiries and ensuring they have a seamless experience with our services. • Engage with Danish-speaking customers via phone, email, and chat, providing them with top-notch support., • Deliver detailed information about our products and services in a friendly and approachable manner., • Resolve customer concerns and inquiries thoughtfully and promptly, making every interaction a positive one., • Maintain accurate records of customer interactions to help improve our service., • Collaborate with your teammates to create a delightful customer experience., • Stay informed about company offerings and policies to provide knowledgeable assistance., • Collect customer feedback and share ideas for service improvements with the team., • Fluency in Danish and English, both spoken and written., • Previous experience in customer service is a plus, but a friendly attitude is what we value most!, • Excellent communication skills with a warm and approachable manner., • Strong problem-solving skills and a genuine desire to help others., • Familiarity with customer service software is helpful but not mandatory., • A passion for delivering exceptional customer experiences and a willingness to learn., • Ability to thrive in a team environment and contribute to a positive workplace culture., • Competitive Monthly Salary, • Monthly Performance Bonus, • Additional Financial Bonus, • Health Insurance, • Fully Paid Training, • Fully Paid Relocation Package, • And Much More...

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

We are looking for a proactive, organized, and communication-driven Sales & Customer Success Representative based in the United States to support both new business outreach and ongoing client success. This role is responsible for actively engaging potential leads through cold calling, email, and text outreach, following up consistently, and helping move opportunities forward through clear and professional communication. In parallel, this person will manage communication with existing clients, maintain strong relationships, regularly check in to ensure satisfaction, identify any issues early, and help resolve concerns quickly and effectively. Key Responsibilities: • Proactively reach out to potential leads via phone, email, and text, • Follow up consistently with prospects and maintain organized communication, • Qualify opportunities and coordinate next steps with internal team members, • Manage day-to-day communication with existing clients, • Conduct regular check-ins to ensure clients are satisfied and supported, • Identify, communicate, and help resolve client issues in a timely manner, • Maintain accurate records of outreach, conversations, updates, and follow-ups, • Act as a reliable point of contact between prospects, clients, and internal teams, • Strong verbal and written communication skills, • Comfortable with proactive outbound outreach and relationship management, • Organized, responsive, and detail-oriented, • Able to handle both sales activity and customer support with professionalism, • Skilled at problem-solving and maintaining a positive client experience, • Paid time off, • Commission, • Yearly Bonus based on performance review, • Yearly Appraisal based on performance review

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Here at 1Password we are deeply committed to customer privacy and security. The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement. Security isn't just a feature at 1Password, it's our foundation. The Security Operations team's mission is to protect the business by securing the systems, tools, and processes that power how we work. Our goal is to keep 1Password productive, resilient, and safe through proactive controls, thoughtful risk management, and continuous improvement. We're looking for a Staff Security Engineer to found and lead the DevSecOps function within our Corporate Security team. You'll have real ownership and latitude to shape how developer security works at 1Password. That means setting the technical vision, driving the standards and controls that engineering teams rely on, and building a well-run program that scales with the organization. This role works in close partnership with Infrastructure Security, and operates at a scope that touches every team that ships code. This role sits within Corporate Security and reports to the Manager of Corporate Security. This is a remote opportunity within Canada and the US. What we're looking for: * Minimum of 8 years of combined experience in security engineering, DevSecOps, platform security, or closely related engineering roles, with deep focus on securing developer environments, CI/CD, or software supply chains. * Deep, hands-on expertise in GitHub Enterprise security and governance, including branch protections, secret scanning, access controls, repository standards, Actions security, and audit logging at scale. * Proven ability to design and implement security controls that integrate into CI/CD pipelines without meaningfully degrading developer velocity. Experience with GitHub Actions and familiarity with how pipeline security scales across a large engineering organization. * Solid understanding of software supply chain security within developer environments, including dependency hygiene (npm, pip, and similar), token and secret management, secure package consumption practices, and SBOM generation. * Practical experience solving security challenges introduced by AI-assisted and agentic development. We are looking for evidence that you've engaged seriously with the problem: you've made real calls about how to govern AI coding tools in a production environment, defined policy and technical controls for tools like Copilot, Cursor, or Claude Code. * Comfortable making architectural decisions that span multiple teams. You set standards and patterns that other engineers adopt; you don't just produce individual deliverables. Experience designing scalable, reusable security controls that prevent entire classes of future problems. * Strong scripting and automation skills in Python, Bash, Terraform, or similar, with demonstrated ability to build tooling that scales security controls without proportional manual effort. * Ability to build alignment with Platform Engineering and other engineering stakeholders, translate security requirements into developer-friendly implementations, and influence engineering-wide standards without direct authority. * A track record of elevating the people around you through mentorship, documentation, and deliberately creating growth opportunities for other engineers. Staff-level impact means the team gets better because you're in it. * Experience participating in on-call rotations and contributing to investigations involving developer tooling, source control, or credential exposure. Familiarity is a must, expertise is a nice to have. What you can expect: * Own the DevSecOps function: You'll have the latitude and mandate to build a well-run, properly owned developer security program at 1Password. You'll set the technical direction, define the operating model, and drive it with a counterpart in Infrastructure Security. This is a high-ownership, high-impact role, and the decisions you make here will shape how engineering builds securely for years. * Own GitHub and CI/CD security: Lead the program to harden 1Password's GitHub Enterprise environment and CI/CD pipelines. This includes governance frameworks, repository standards, Actions security, audit visibility, and the controls that make secure defaults the easy path for engineering teams. * Define AI-assisted development security: As 1Password's engineering teams adopt AI coding tools and agentic workflows, you'll own the security model for how that happens. You'll build the guardrails, define the governance standards, and ensure that agentic and AI-generated code workflows meet our risk and compliance requirements. This is a genuinely novel problem space and you'll be setting the direction, not following a playbook. * Harden the software supply chain: Drive and work with partner teams on improvements to dependency hygiene, secret management practices, token governance, and secure package consumption across the engineering organization. Design controls that scale and that teams can adopt with minimal friction. * Set standards engineering teams actually use: Build secure templates, baseline configurations, and developer-friendly guardrails that engineering teams adopt because they make their work easier, not just because security requires it. Good DevSecOps is invisible when it works. * Partner with Platform Engineering: Work closely with Platform Engineering as a peer-level security partner, ensuring that developer tooling and platform infrastructure evolve with security embedded in the design rather than added after the fact. * Elevate the team and the org: Mentor engineers across Corporate Security and the broader Security Operations organization. Actively distribute ownership to scale your impact and create growth opportunities for others. Contribute to the hiring process and help develop how we assess candidates. * Support Corporate Security operations: Participate in the Corporate Security on-call rotation. Contribute to investigations involving developer tooling, credential exposure, or workflow misuse when they arise. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Senior Developer to join our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of professional software development experience in a production SaaS environment. * Strong experience building backend services in a modern language (e.g. Go, Node.js, Ruby, or Python). * Deep experience with React and/or TypeScript in customer-facing web applications. * Strong understanding of instrumentation, analytics, and defining meaningful success metrics. * Ability to operate autonomously, drive initiatives forward, and influence technical direction. * Strong collaboration skills and a growth mindset. What you can expect: * Shape and evolve our experimentation platform (feature flags, instrumentation, data quality, reporting loops). * Lead the design and implementation of experiments that drive activation, engagement, and expansion. * Partner closely with product, design, and data to refine hypotheses, define measurable outcomes, and interpret results. * Balance rapid iteration with long-term architectural health and security. * Raise the bar for code quality, observability, and performance across the team. * Mentor engineers through code reviews, technical design discussions, and pairing. * Identify technical opportunities to unlock new growth mechanisms. * See your work directly influence measurable customer and business outcomes. Bonus points for: * Demonstrated experience leading or significantly contributing to experimentation-driven product development. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). * Experience working in security- or compliance-sensitive domains. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Director, Product Management – Identity to lead the strategy and execution of the systems that identity integration, platform, and access management. This leader will own the identity infrastructure & platform that enables secure agentic operation, developer workflows, and machine-to-machine access across complex enterprise environments. You will define how 1Password enables the governance of identities (human, NHI, agents) at the enterprise scale. This includes integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and clear auditability through the full lifecycle. This role sits at the intersection of Identity, Platform, Security, and Enterprise Deployment and directly influences retention, expansion, and long-term platform durability. This is a remote opportunity within Canada and the US. What we're looking for: * 10+ years in Product Management or related field with increasing scope and leadership. * 3+ years leading PM teams in enterprise B2B SaaS. * Deep experience building or owning identity, authentication, or directory-integrated ystems. * Proven track record partnering with engineering on platform-level architecture decisions. * Experience supporting enterprise deployments involving complex IdP configurations. * Experience with SAML, OIDC, OAuth Bonus points for: * Identity & Access Management (IAM), Zero Trust, or security platforms. * Experience with: * SCIM provisioning * Directory services and group sync * Conditional access frameworks * Verifiable credentials and/or other non federated identity frameworks * Familiarity with enterprise architecture decision-making processes. * Experience operating in security-conscious or regulated markets. Leadership & Competencies: * Systems thinker who understands how identity architecture impacts activation, retention, and expansion. * Comfortable discussing authentication protocols and platform trade-offs with engineers. * Data-driven approach to onboarding and identity health metrics. * Exceptional cross-functional influencer who can align Platform, Product, and GTM. * Ability to translate complex identity infrastructure into intuitive admin experiences. * Executive-level communication skills and strong product intuition. Success in this role looks like: * Reduced friction in enterprise IdP integrations. * Measurable increase in successful SCIM and SSO deployments within 30–60 days. * Improved reliability and observability of identity infrastructure. * Faster enterprise rollouts driven by scalable platform architecture. * Clear activation KPIs tied to identity integration milestones. * Strong alignment between platform investments and enterprise growth. What you can expect: * Define the long-term strategy for 1Password’s identity motion for humans, agents, and machines. * Own capabilities across: SAML / OIDC authentication flows, provisioning & deprovisioning, just-in-time provisioning, policies and role-based access control, conditional access. * Ensure 1Password supports complex enterprise identity architectures including: agentic workflows, human delegation, multi-tenant organizations, multi-agent mappings, and machine workloads * Improve resiliency, reliability, and observability of identity integrations. * Define platform standards for authentication, authorization, and identity lifecycle management. * Partner with Engineering & Design to evolve the underlying identity architecture that supports: scalable onboarding, high-volume provisioning (agent swarms), policy orchestration, and enterprise-grade reliability * Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles * Influence multi-product platform integration across Password Manager and Extended Access Management capabilities. * Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements. * Own the product strategy for: Admin controls and governance frameworks, Role-based access controls (RBAC), Delegated administration, Audit logs and compliance reporting, Ensure enterprise customers can confidently operationalize security policies at scale. * Support highly regulated industries with identity and access architecture that meets compliance expectations. * Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences) * Influence multi-year roadmap planning for identity and authentication capabilities. * Drive alignment across teams on architectural trade-offs and prioritization. * Build a high-performing team of Product Managers responsible for our identity infrastructure, including integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and auditability. USA-based roles only: The annual base salary for this role is between $236,000 USD and $320,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $215,000 CAD and $291,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts Qualifications: • 5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from ___.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

WHO WE ARE SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue. Founded in 2015, SQUIRE is trusted by more than 30,000 barbers across 5,000+ shops in more than a thousand cities worldwide. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs. For more information, please visit ___ or download the SQUIRE app from the App or Play Store. SUMMARY As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management — ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Serving as the primary point of contact for our customers, you’ll build strong, trust-based relationships that foster engagement, retention, and growth. In this role, you’ll also act as the voice of the customer - identifying ways to enhance their experience, providing strategic insights to leadership, and championing a customer-first culture that supports the long-term success of both our clients and the organization REPORTS TO Manager, Customer Success • Manage the customer journey for 1-to-many book of business, ensuring each customer receives an exceptional experience aligned with their desired outcomes., • Drive customer lifetime value (LTV), net dollar retention (NDR), and satisfaction (NPS) through increased product adoption and engagement., • Build and maintain strong customer relationships through proactive account management and outcome-focused strategies., • Identify and recommend upsell and cross-sell opportunities that align with customer goals and enhance their overall experience., • Serve as the voice of the customer, providing strategic insights to leadership and helping guide improvements that elevate the customer experience., • Mitigate churn by addressing risks, resolving challenges, and cultivating long-term customer health and loyalty., • Contribute to a culture that inspires the organization to keep our customers at the center of everything we do. The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs. • 2+ years of experience in Customer Success Management, ideally within a SaaS or technology-driven environment., • Proven success managing a high-volume, one-to-many customer portfolio, with a focus on retention, renewals, and customer satisfaction at scale., • Experience supporting and growing SMB customers, with a strong understanding of their goals, challenges, and buying behavior., • Skilled in relationship management and conflict resolution, with the ability to de-escalate complex situations while maintaining trust and professionalism., • Strong empathy, active listening, and communication skills; calm, resourceful, and confident under pressure., • Ability to travel within the US and Canada as needed (approximately 10% annually)., • Base Salary ($70,000 - $78,000) + Variable Compensation (20%), • New hire stock grant, • 100% employer paid medical, dental, and vision insurance for you and your dependents, • 401K plan with company contribution, • Generous PTO and Parental Leave policies Interview AccommodationsSQUIRE is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are an individual with a disability requiring an accommodation to apply for an open position, please email your request to ___ and someone on our team will respond to your request. EEO ProvisionSQUIRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pay Transparency Nondiscrimination ProvisionSQUIRE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. E-Verify ParticipationSQUIRE participates in E-Verify. Learn more about E-verify ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Salesforce Marketing Cloud Consultant Employment Type: 1099 Contract (Ongoing) Start Date: Mid-January Hours: 15+ hours per week Location: Remote (US) Industry: Healthcare Provider Job Summary We are seeking an experienced Salesforce Marketing Cloud Consultant to support digital marketing initiatives for a healthcare provider. This ongoing 1099 contract role, starting mid-January, will focus on building and optimizing automated, personalized marketing journeys across email and digital channels. The consultant will partner closely with marketing and technical teams to turn business goals into effective Salesforce Marketing Cloud solutions. Responsibilities • Design and manage automated marketing journeys using Salesforce Marketing Cloud, • Build and optimize email campaigns and customer communications, • Translate marketing and business needs into practical platform solutions, • Support integrations between Salesforce Marketing Cloud and Salesforce CRM platforms, • Review campaign performance and suggest improvements based on data and results, • Collaborate with internal teams to improve marketing processes and platform usage, • Follow best practices for data privacy, security, and compliance in a healthcare environment Requirements • 3+ years of hands-on Salesforce Marketing Cloud experience, • Strong background in marketing automation and customer journey design, • Ability to work independently in a 1099 contract role, • Experience working in healthcare or other regulated industries preferred, • US-based consultant, • Preference for candidates based in or able to consistently work Eastern Time (EST) hours to align with client scheduling Nice to Have • Salesforce Marketing Cloud Consultant or Developer certification, • Experience supporting patient, member, or customer engagement programs, • Prior experience working with remote or distributed teams At Madison Avenue Consulting, we believe our success is built on people, trust, and a shared commitment to excellence:

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Inbound discovery is the lifeblood of our growth engine. Organic channels drive meaningful scale across both our B2C and B2B businesses — serving millions of consumers and helping acquire thousands of new businesses every quarter. As discovery and research behavior rapidly evolves toward AI-driven and answer-based experiences, how 1Password is discovered has never been more critical. This is one of the largest and most consequential SEO roles in technology today, operating at global scale, high velocity, and with direct impact on company growth. We’re seeking a tenacious, data-thirsty Senior Manager of SEO, GEO, and AEO, who can lead and improve search visibility across traditional web search, AI-driven answer ecosystems across our global presence. You’ll be a strategic voice in growth planning and a hands-on leader who defines how 1Password gets discovered everywhere users engage, chat and search. This role is responsible for 1Password’s global organic discovery strategy, spanning: * SEO (traditional search engines and SERPs) * GEO (Generative Engine Optimization) — visibility in AI-powered summaries and generative experiences * AEO (Answer Engine Optimization) — structured, conversational, and intent-driven discovery Reporting to the Director, Growth & Web Experience, you will define the strategy, set priorities, and lead execution through collaboration across Growth, Web, Content, and Product Marketing to meet our business objectives. Success will be born out of strong cross-functional leadership, the hands-on application of your expertise and delivering results. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of experience in SEO or organic growth, with ownership of strategy at a global, multi-market scale, with at least 2 years managing people. * Demonstrated experience leading international and multilingual SEO, including hreflang, localization strategy, and regional prioritization. * Strong understanding of B2C and B2B search behavior, ideally within SaaS or technology products. * Hands-on experience partnering with Web, Content, PMM, and Engineering teams to execute at scale. * Deep curiosity and working knowledge of GEO, AEO, and AI-driven search trends, with the ability to turn ambiguity into action. * Exceptional program and stakeholder management skills, with the ability to own large-scale initiatives end-to-end—from requirements through delivery and impact measurement. Bonus points for: * Experience in security, identity, developer tools, or technical products. * Prior ownership of SEO strategy supporting both PLG and SLG funnels. * Experience influencing roadmap decisions without direct authority. * Experience working in security industry What you can expect: Global Organic Discovery Strategy * Develop and execute an end-to-end global SEO, GEO, and AEO strategy aligned with 1Password’s growth goals and Identity Security positioning. * Lead international search strategy across multiple languages and countries, with a strong initial focus on North America and EMEA, balancing global scale with local nuance. Your ultimate measure of success will be ensuring 1Password is a top organic search result for critical terms in all of our key markets. * Ensure 1Password is discoverable across the full spectrum of user intent — awareness, evaluation, and adoption — for both individuals and businesses. AI-Driven & Answer-Based Discovery * Define how 1Password optimizes for generative search experiences, AI summaries, and answer engines — translating emerging platforms into practical, testable strategies. Your ultimate measure of success will be leading services such as ChatGPT and Gemini listing 1Password when asked for advice and recommendations falling inside the scope of our product capabilities * Partner with content, web, and PMM teams to evolve information architecture, structured data, and content formats that perform in both classic and AI-driven discovery. * Establish best practices and internal education around GEO and AEO as the landscape evolves. Technical & On-Page Excellence at Scale * Own technical SEO fundamentals across a large, global site to optimize and improve on the following: crawlability, indexation, site architecture, performance, and hreflang strategy, etc. * Partner closely with Web and Engineering to ensure SEO considerations are built into platform decisions, CMS capabilities, and new launches. * Ensure metadata, templates, and content systems scale effectively across languages and markets. Measurement, Insights & Influence * Define success metrics across SEO, GEO, and AEO — including rankings, visibility, AI presence, engagement quality, and conversion impact, and continually optimize to meet and exceed the business objectives for contribution to the business. * Build clear reporting and insights that help stakeholders, including the Executive Leadership Team, understand what’s working, what’s changing, and where to invest next. * Act as the voice of organic discovery across marketing and web — influencing roadmaps, priorities, and experiments. Team Leadership & Development * Lead and develop a team of SEO/GEO marketers. * Provide clear direction, coaching, and feedback to help team members grow as strategic marketers and operators. * Establish clear goals, expectations, and accountability while empowering the team to test, learn, and improve. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $139,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About us Beyonk is on a mission to make it easier to sell experiences online with our excellent booking systems and distribution through our partner network. For tours, activities, attractions and events, we make it simple to operate and grow your business. We have a great team, we're growing fast welcoming thousands of customers a day to do great activities and we're now looking to expand our team with like-minded, energetic and driven people. We work remotely, talk often and enjoy being part of a fast-paced and collaborative working environment. With an ever-expanding team, it’s an exciting time to join, take on new opportunities, and dive into the world of Customer Success. The role: As a Customer Success Manager, you will own strategic relationships with a portfolio of our most valuable U.S. based clients - working as a trusted advisor to align our tools with their business goals and drive significant revenue growth through ticketing, distribution, and marketing strategies. You’ll lead clients through onboarding, optimization, and long-term partnership development - proactively identifying growth opportunities, advising on best practices, and championing adoption of high-impact product features. You’ll act as a bridge between clients and our product/engineering teams, sharing insights and helping shape the roadmap. Your feedback will help ensure we continually innovate to solve real business challenges. This is a high-impact, commercially focused role requiring autonomy, consultative problem-solving, and a strong understanding of business levers. Key Responsibilities: • Manage a strategic portfolio of U.S.-based clients, acting as their main point of contact and long-term partner in success, • Identify growth opportunities within each account and build plans to drive increased bookings, revenue, and retention, • Lead quarterly business reviews, mapping product capabilities to client goals and demonstrating ROI, • Collaborate with Product, Marketing, and Support teams to improve product adoption and customer experience, • Maintain outstanding client health, with KPIs including NRR (Net Revenue Retention), churn rate, upsell %, and feature usage, • Proactively surface insights, trends, and feature requests from clients to inform product development, • Contribute to client education materials — including help center content, blog posts, and training scripts for our AI assistant What We're Looking For: • Location: Based in Austin, TX. This is a remote-first role with periodic in-person offsites. Must be comfortable working with a predominantly UK-based team (flexible hours and time-zone overlap expected), • Experience: 2–5+ years in Customer Success, Account Management, or Client Strategy - ideally in a SaaS, marketplace, or digital platform environment, even better if you've experience working within the ticketing industry and/or with US enterprise Farm Attractions, • Track record of revenue impact: You’ve driven measurable business outcomes through relationship management, technology adoption, and commercial growth, • Strategic and proactive: You don’t just respond to client needs - you anticipate them, craft success plans, and build long-term value, • Strong communicator: Whether through Zoom, email, or docs, you present ideas clearly and credibly to clients and internal stakeholders alike, • Autonomous operator: You thrive in remote teams, take initiative, and move fast, but know when to ask for help or escalate Why Beyonk? • Be part of a rapidly growing company and advance your career., • Get involved in a wide variety of roles whilst interacting with all areas of the business., • A huge opportunity to learn from an experienced, talented, fun team., • Beyonk is an equal opportunity employer. You are welcome at Beyonk for who you are, no matter where you come from, what you look like, or where you want to go. Our platform is for everyone. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will build the most optimal product.

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience. We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base. The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: • Serve as a point of escalation for complex customer inquiries and issues related to billing, contract renewals, cancellations, and Samsara products and services., • Provide guidance and mentorship to CSS II team members to enhance team performance and efficiency., • Demonstrate advanced proficiency in multi-channel servicing, including handling complex cases via phone, email, chat, and other channels with exceptional communication and problem-solving skills., • Manage and prioritize a high-volume workload, including escalations and urgent customer requests, ensuring timely and accurate resolution., • Lead or participate in cross-functional initiatives aimed at improving customer experience, driving efficiency, and scaling support processes., • Identify and analyze customer trends and issues to provide actionable insights to management and other stakeholders., • Proactively improve customer support processes and contribute to the development of best practices and training materials for the team., • Deliver exceptional customer service throughout the service cycle, ensuring customer satisfaction and retention., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for this role: • 3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions., • Full bilingual proficiency (English/Spanish) is a must., • Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles., • Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism., • Exceptional communication and interpersonal skills to effectively engage with a diverse customer base and internal teams., • Demonstrated ability to prioritize and manage a dynamic workload, including escalations, high-priority cases, and projects., • Experience managing 30+ cases per day across multiple channels (phone, chat, email), with consistent delivery of high-quality service., • Proficiency in ticketing systems such as Zendesk, Salesforce, or ServiceCloud, with advanced troubleshooting and documentation skills., • Technical aptitude with macOS and related systems, along with the ability to quickly learn and adapt to new tools and technologies., • Availability to work flexible hours (morning, night, and/or weekends) as assigned, based on the needs of the business. An ideal candidate also has: • Experience supporting telematics systems, ELDs, and hours of service compliance., • Proven ability to mentor and coach peers to improve team performance and individual growth., • Data-driven mindset with experience analyzing trends and metrics to inform strategic decisions., • Considered a Plus: Multilingual skills in French or German

Based in San Francisco, ___ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: The Data Engineering Lead is a pivotal hybrid role within the Data Engineering team, combining hands-on development with leadership responsibilities. This individual will lead a squad of Data Engineers to deliver high-quality, high-velocity customer data pipelines while maintaining existing ones. The Data Engineering Lead owns end-to-end delivery including project management, data quality, and timelines and is accountable for both team output and their own individual contributions. This role requires consistently high standards in both coding and execution. What You'll be Doing: • Collaborate with the Implementation and Data Analyst team to review and own DE requirement write-ups, ensuring they fully address data needs discussed in implementation calls., • Communicate timelines for deliverables to unblock Data Engineers for ETL pipeline development., • Proactively flag risks to timelines or quality to stakeholders and project managers., • Lead backlog grooming for implementation-related tickets., • Ensure team cross-coverage: both the DE Lead and assigned Data Engineer should understand the full ETL flow, with at least two additional engineers familiar at a high level., • Conduct thorough peer reviews and DE UATs after initial UAT completion., • Design and maintain data transformation pipelines using dbt, including utilizing core concepts like macros, incremental models and dbt tests, • Work with QA and CSA teams to resolve post-UAT issues and update the DE UAT checklist., • Provide technical guidance and mentorship to junior engineers, and promote best practices and coding standards., • Identify and escalate inefficiencies within and across teams., • Support project management and provide leadership to peers as needed., • Author and support high-quality technical documentation, assisting junior engineers in doing the same., • Collaborate with the DE Manager to report on DE contractor performance issues. Who You Are and What You Bring: • 6+ years of experience working with Data, • Experience leading a team of up to 3 Engineers, • Experience creating an automated ETL process using Python and DBT SQL, • Hands on experience with modern data technologies and comfortable leveraging AI coding assistants to accelerate development, improve code quality, and enhance productivity., • Experience with data processing, validation, cleaning, and debugging data sets, • Experience with building production grade ETL pipelines using dbt (including macros, incremental and Python models and testing), • A demonstrable and deep understanding of healthcare /healthcare claims data, • Experience with processing large data sets (over 10 GB), • Excellent verbal and written communication skills Remote Work Requirements: • An established private work area that ensures information privacy, • A stable high-speed internet connection for remote work, • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. The posted range represents the expected salary for this position and does not include any other potential components of the compensation package (including bonus and equity), benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The salary range for this position is: $150,000-170,000/year. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at . This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. Lendbuzz is a fintech startup founded in 2015 by MIT alumni using cutting-edge machine learning to revolutionize vehicle financing and change the way deserving borrowers access credit. We are in full scale-up mode with backing from great investors, having recently raised our Series D. We are growing rapidly, and we need your help. Come join us! Join Lendbuzz, where we're shaping the future of auto finance with AI. As a Product Manager for Contact Center Strategy, you'll be at the forefront of crafting our contract center strategy and technology. You'll enhance self-service options, improve customer interactions, and drive innovation. Your role isn't just about products; it impacts every part of our business, with endless opportunities for growth. Come thrive in our dynamic environment, leading the way in AI and machine learning for auto finance. This position offers the flexibility of being hybrid, allowing work either in our Boston office or remotely, with occasional travel to our Boston office as necessary * Craft a contact center vision and strategy that’s aligned with tech and operational leaders * Orchestrate a holistic, scalable contact center solution that maximizes customer experience while increasing efficiency * Create a digital-first strategy shifting call volume intelligently towards digital channels for maximum impact and ROI * Align with leadership on key business metrics for collections and customer care * Optimize outbound campaigns leveraging ML/Predictive modeling to improve right party contacts rates as well as payment outcomes * Collaborate with operations teams on supporting workforce management systems * Partner closely with engineering to drive the creation, planning, prototyping, and development of products and features in support of key product metrics and goals * Foster strong relationships with subject matter experts, analysts, data scientists, and technology teams across Lendbuzz * Own, prioritize and maintain the product backlog * Analyze and articulate insights from data to inform product roadmap decisions and drive alignment across functions and senior leadership * Break down features into detailed stories and acceptance criteria that can be executed by an agile team. Find ways to deliver value incrementally. * Effectively communicate to a wide business audience project status and post-launch measurement of progress * 6+ years of experience in Product Management roles * 5+ years of experience in contact center technologies * Proven ability to scope and author comprehensive business and technical product requirements. * In-depth knowledge of Scrum, Kanban, or other agile software development methodologies * Significant experience running inbound and outbound campaigns a must * Strong project management skills, with a keen attention to detail and ability to manage projects of varying sizes and scopes * Passion for product development, data science, and the intersection of software and finance, with additional experience in financial markets or the automotive industry being a plus. * Ability to collaborate effectively across functional groups with adaptability and empathy * Proven ability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution. * Demonstrated capability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution * Strong communication skills for providing clear direction and motivating project teams effectively We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you! A Note on Recruiting OutreachWe’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @. We will never ask for sensitive information or conduct interviews via messaging apps.

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As the Manager, Enterprise Customer Success you will lead and develop a team of Enterprise Customer Success Managers. Enterprise Customer Success Managers (CSMs) are responsible for the post-sales customer experience including: • Campaign onboarding and onboarding guidance with new customers, • Campaign performance and delivering on measures of success in regular business reviews with customers, • Overall customer & revenue retention for an assigned book of business, • You have experience coaching and leading customer success personnel with a proven track record of driving department goals and upskilling individuals., • You will work with team members to ensure employees achieve their performance goals through weekly 1:1’s, daily coaching sessions and development of skills, attitudes, and behaviors in monthly development sessions., • You must be passionate about helping employees succeed and grow., • You will also leverage your interpersonal and relationship skills to work cross functionally with other departments to build better processes and tools to support your team., • You are passionate, innovative, and have a high standard of results for yourself and others. Key Focuses: • Lead a team of Enterprise Customer Success Managers who own the post-sales component of the customer lifecycle, • Coach your team on presenting the value of performance results through story-telling with data during regular business review meetings, • Build & maintain customer onboarding, campaign optimization, and renewal playbooks to set the team up for success and provide a consistent client experience, • Develop customer onboarding and campaign optimization expertise across the team, • Work with the team to help them meet or exceed their/your Enterprise customer retention and revenue targets, • Ideate and execute improvements to CSM processes to achieve customer onboarding, retention, and growth goals., • Provide weekly reporting on the progress of your team; keep an open line of communication to senior management, • Conduct weekly coaching sessions with team members to affect positive change and retain top performers, • Work closely with sales management peers within your department and across the company to ensure alignment and optimal efficiency between teams, • Collaborate with the Product department to advocate for tools and enhancements that increase productivity and improve customer success, • Excel at people management: set clear expectations, review progress, provide feedback and guidance, and hold people accountable for delivering impactful results, • Partner closely with senior leadership to drive change management across the business Minimum Qualifications: • 3-5 years of Management experience in Enterprise Customer Success, Account Management, or Sales required OR internal candidates in a senior level role with prior leadership experience, • Demonstrated experience in developing successful customer success management teams through enthusiastic leadership and motivational skills required, • Skilled in all aspects of the customer lifecycle from on-boarding to renewal, with strong client positioning and presentation skills, • Demonstrated experience analyzing employee and client performance data to optimize output and create meaningful change to drive positive results, • Easily builds rapport and establishes relationships with customers and colleagues, • Working knowledge of Microsoft Office (Excel, Powerpoint) and Google Suite products (Gmail, Slides, Sheets, Drive, etc)., • Empathy and the ability to lead by example, • Diplomacy and strong cross-team collaboration skills, • Organized and reliable, • Strong drive and passion to achieve goals, • Excellent verbal and written communication skills, • Digital advertising and/or recruitment advertising experience preferred As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan #LI-Remote The US base salary for this full-time position is $120,000. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: ___ ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: ___

This is an opportunity to make a visible, meaningful impact — on a company, on customers, and on the safety of the internet. Jumio is looking for a new Global Vice President of Customer Success to transform and lead a mission-critical, global Customer Success and Support organisation. You’ll have the mandate to shape how customers realise value from our platform, influence product and business decisions at executive level, and build a world-class success function that supports our next phase of growth. At Jumio, our work matters. We help businesses fight fraud, prevent identity crime, and build trust online — making the digital world safer for millions of people every day. Customer Success plays a central role in delivering on that mission. This is not a business-as-usual role. It’s a senior leadership opportunity for someone who enjoys transformation — redesigning teams, processes, and ways of working to drive adoption, usage, and measurable customer outcomes at scale. You will own the post-sales customer experience end-to-end, ensuring customers achieve value quickly and sustainably from Jumio’s identity, biometrics, and compliance solutions. While Sales and Account Management own renewals and expansion, your work will directly influence both through strong adoption, advocacy, and proactive risk management. You will also have the opportunity to modernize the Customer Success function by identifying and implementing AI-driven tools and workflows that improve customer insight, team productivity, and the overall customer experience. You’ll work closely with Product, Engineering, Sales, and Marketing, bringing the voice of the customer into decisions that shape our roadmap, operating model, and customer strategy. This role is suited to a senior Customer Success leader who has: • Built, scaled, or transformed high-performing Customer Success and Support organisations, • Operated comfortably at executive level in complex, enterprise environments, • A strong sense of ownership, commercial awareness, and customer advocacy, • Motivation to build something better — not just maintain what exists, • A purpose-driven company tackling fraud and identity crime globally, • A leadership role with genuine scope to shape outcomes and strategy, • The chance to build a best-in-class Customer Success organisation with lasting impact If you’re excited by the opportunity to lead transformation and deliver meaningful customer impact in a company with a clear and positive purpose, we’d love to hear from you. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities: Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s ___ If you have any questions or comments, please send an email to ___.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary League is seeking a Director / AVP, Delivery Enablement & Excellence to build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization. This is a senior leadership and transformation role. You will own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale. Your mandate spans four interconnected pillars: Delivery Enablement (methodology, training, knowledge management, and tooling), Financial Performance (delivery P&L, margin analysis, and resource supply/demand modeling), and Excellence & Transformation (talent development, competency frameworks, Centers of Excellence, and strategic transformation programs). You will take League’s delivery organization from reliance on individual heroics to a systematic, scalable, and repeatable operating model. This requires building a dedicated team from scratch, defining the standard delivery playbook, and driving organization-wide adoption through deliberate change management. The role has a direct and measurable impact on League’s margin improvement trajectory from 15% to 25%. Reporting to the Chief Delivery Officer with a dotted line to the CTO for technical standards, you will sit on the Executive Delivery Council alongside the VP Program Management, SVP Solutions Engineering & Delivery, VP, Client Solutions and SVP Member & Employer Services. You will also lead the Delivery Operations Review and Talent & Development Council governance forums. In this role, you will: PILLAR 1: DELIVERY ENABLEMENT 1. Delivery Methodology & Standards • Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization., • Establish scalable intake, planning, estimation, and release governance processes., • Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams., • Develop playbooks, templates, checklists, and documentation to enable repeatable execution across squads, client programs, and external partners. 2. Training, Onboarding & Certification • Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers., • Develop and deliver role-based training on product and business context, scoping and discovery, technical standards, project management methodology, and client communications., • Build a tiered certification program (Associate, Professional, Expert) to formalize competency development across the delivery organization., • Reduce time-to-productivity for new hires (target: 30 days to 60% productivity)., • Extend enablement programs to SI partners and Developer Program customers to ensure consistent operational standards. 3. Tooling, Knowledge Management & AI • Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption., • Build and maintain a centralized platform knowledge repository organized by audience (engineer, PM, customer developer) with tiered content., • Own and maintain shared code libraries and design component libraries to promote reusability and consistency., • Drive adoption of AI tooling and workflows within the delivery organization; develop an AI-native delivery framework. 4. R&D Partnership & Release Enablement • Establish and manage a formal operating agreement with R&D covering platform documentation, dedicated SME access, and release readiness commitments., • Translate R&D documentation into delivery-focused training materials and maintain feedback loops on common implementation challenges., • Implement a Release Enablement gate in the R&D release process ensuring training materials, documentation, team briefings, and customer communications are ready before GA. PILLAR 2: FINANCIAL PERFORMANCE 5. Delivery P&L & Margin Optimization • Own delivery P&L management and forecasting in partnership with Finance., • Conduct project margin analysis and drive optimization initiatives toward the 25% target., • Quantify expected impact of enablement initiatives on utilization efficiency, rework reduction, and delivery velocity., • Support commercial model development, pricing discipline, and cost management. PILLAR 3: EXCELLENCE & TRANSFORMATION 6. Talent Development & Organization Design • Develop delivery competency frameworks and career pathing for all delivery roles., • Partner with VPs and SVPs on hiring plans, performance management, and team capability building., • Lead the Talent & Development Council governance forum with all Delivery VPs., • Drive employee engagement and retention within the delivery organization. 7. Transformation Program Management • Own the strategic transformation program to move the delivery organization from current state to target operating model., • Establish and evolve Centers of Excellence for specialized domains., • Manage Board reporting and strategic communications related to delivery transformation progress., • Design and execute a change management strategy (ADKAR framework) to drive adoption of new processes and standards., • Build a coalition of champions across Engineering, PM, Design, and QA to evangelize new approaches., • Implement a graduated adoption approach—voluntary to strongly encouraged to mandatory—with documented exceptions. 8. Growth & Commercial Operations (Shared) • New customer implementation methodology development., • Onboarding playbooks and acceleration frameworks., • Commercial delivery strategy including packaging/pricing models and service catalog development., • Partner ecosystem development for delivery models. About you: • 10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility., • Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption., • P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning., • Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions., • Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams., • Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula., • Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale., • Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions., • Prior experience in digital health, health tech, or highly regulated environments is a strong asset. Security-Related Responsibilities: • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $212,200 - $259,400 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2025.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting ___. We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great. So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth. As a Customer Engagement Specialist, you will play a key role in supporting customer retention and platform adoption across a broad portfolio of customers. This role is focused on delivering consistent, reliable, and timely customer support through a combination of reactive assistance, proactive outreach, and standardized engagement practices. Customer Engagement Specialists operate within established engagement models, playbooks, and workflows to ensure customers receive the right level of support at the right time. Using customer signals such as performance trends, usage patterns, and lifecycle indicators, CES team members help identify risk, reinforce best practices, and guide customers toward successful outcomes on the MNTN platform. This role is ideal for individuals who are comfortable supporting many customers at once, can exercise sound judgment about when to engage or escalate, and enjoy using data and prioritization to drive meaningful impact at scale. What you’ll do • Serve as a day-to-day support contact for a large portfolio of customers, delivering timely, high-quality guidance through Intercom and other channels, with live support for complex or time-sensitive issues when needed, • Monitor customer performance, usage, and engagement signals to identify churn risk early and prioritize outreach where it will have the most impact, • Escalate sustained risk, complexity, or performance issues through established workflows and partner with internal teams to resolve them, • Educate customers on platform features and workflows while guiding them toward self-service tools and resources whenever possible, • Maintain accurate account records and surface trends or recurring feedback to inform process improvements and customer experience initiatives What success looks like • Customers move smoothly through key stages of the MNTN journey with minimal friction., • Retention improves as risk signals are identified early and addressed promptly., • Engagement with core platform features and self-service tools increases, reinforcing stable usage., • Proactive outreach prevents issues from escalating and reduces avoidable churn., • Customers feel supported, informed, and confident using the MNTN platform., • Customer trends and recurring feedback are surfaced to strengthen playbooks and team performance. What you’ll bring • 3 years of experience in customer success, customer support, account coordination, or a related customer-facing role., • Strong written communication skills, with the ability to deliver clear, concise guidance at scale through email and in-app messaging., • Comfort supporting a high volume of customers and navigating competing priorities effectively., • A data-informed mindset, with the ability to interpret usage and performance signals to guide outreach and escalation., • Familiarity with tools such as Salesforce, Intercom, or similar customer engagement platforms., • Strong organizational skills and attention to detail in a fast-paced environment., • Willingness to operate within defined playbooks, workflows, and engagement models while maintaining a customer-first mindset., • Adaptability to evolving processes, tooling, and customer needs in a growing organization. MNTN Perks • 100% remote within the US, • Flexible vacation policy, • Annual vacation allowance for travel related expenses, • Three-day weekend every month of the year, • Competitive compensation, • 100% healthcare coverage, • 401k plan, • Flexible Spending Account (FSA) for dependent, medical, and dental care, • Access to coaching, therapy, and professional development About MNTN Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN. MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue. Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University. #LI-Remote

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The Surfscan group includes a team of engineers, technology development, apps engineers and product marketing focused on technology that enables wafer, IC and equipment manufacturers to develop, qualify and monitor their process tools. Defects and process non-uniformities detected on Surfscan equipment allow for early identification of yield excursions. The flagship Surfscan products include the SPx platforms for wafer surface quality and wafer defect inspection tools and systems for inspection of polished wafers, epi wafers and engineered substrates during the wafer fabrication process. Job Description/Preferred Qualifications PRIMARY RESPONSIBILITY: • PMM will be responsible for business objectives of certain regions/accounts and support pre-sales as well as after sales projects., • Develops technical product presentations, and presents to key customers., • Define product adoption strategies for the specific accounts, together with regional teams. Creates product value and promote the value to customers., • PMM will act as point of contact between customer and division and need to work closely with regional team Product ownership • Owns market research, monitor driven activity, and identify customer needs., • Direct the development of market requirements for specific product(s) or product line(s), including product strategy definition, requirements analysis, and pricing., • Represents marketing in product life cycle meetings and coordinate with engineering, manufacturing and sales to improve products. Minimum Qualifications PhD level degree and 3 years experience, Master's Level Degree and work experience 5 of years, Bachelor's Level Degree or work experience of 8 years Base Pay Range: $137,000.00 - $232,900.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications Primary responsibility: New and sustaining product service engineering. Serves as the central technical resource / work with Software and Hardware develop engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle (PLC). Will be fully coordinated and working directly with aforementioned teams to incorporate beneficial serviceability, reliability and service business practice improvements into product compose. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance. Involvement lasts throughout all stages of a product's lifecycle to ensure system level product performance is continuously supervised and meets established specification. Drives continuous improvement of system hardware, diagnostics and software, tooling, user documentation, knowledge management, and training. Job Scope and Complexity: * Primary contact to plan * Solid understanding of overall system operation, system integration, and system calibrations. * Influence early PLC compose to include features that will optimize KLA's service business: calibrations and diagnostics, Cost of Service (CoS), reliability, invent tolerances, Intellectual Property (IP) protection. * Act as a two way conduit of information between develop teams, and tech support and service personnel. * Very adept at 7-step trouble-shooting, including driving learning and standardization where appropriate. * Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training. * Able to step into a difficult beta and sustaining customer concern, analyze data from various sources, and, working with divisional authorities when vital, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE). * Leverage learning and knowledge across the Tech Support organization through training classes, scripts, mentor, documents and updating other knowledge collection tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases. * Ensure that learning on current generation tools is captured and applied to next generation designs. * Works with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades. Trains the trainer, and teach or co-teach initial courses. Audits service training courses to ensure their quality. * Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors. * Prepare CoS models (bottom-up and top-down) during initial concept phase, and update them as new information is available. Apply results to help optimize design of diagnostics. * Work with Services Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials. * Help to define and optimize the Preventative Maintenance Schedule for systems. * Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues, disposition of inventory and transfer of documentation and knowledge. * Participate in NPI Best Practice teams to spread knowledge across product divisions. * Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation. * Travel to Beta sites for support of new tool installations/upgrades, and for escalation support for new products. * 25% travel domestic and international Minimum Qualifications * Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years Base Pay Range: $117,800.00 - $200,300.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing. Job Description/Preferred Qualifications KLA is seeking a motivated individual with a growth mindset for an algo engineer position in an extraordinary algorithm group within the reticle product division (RAPID)! Responsibilities * Develop algorithmic solutions for image modeling and processing from requirements gathering, concept formulation, prototyping, to productization * Abstract specific tasks into generalized mathematical problems and devise customized algorithmic solutions * Identify technical bottlenecks; balance sophistication and computational complexity through comprehensive data analysis * Work with applications to meet projected industry needs * Support customer deployments and ensure seamless integration of algorithmic solutions including occasional international travel Preferred Qualifications & Attributes * PhD or MS in EE, Computer Science, Applied Math or related field. * Significant experience in image processing, machine learning, or deep learning for imaging application. * Good knowledge of computational imaging and high-performance computing. * Experience in C++ production software development and object-oriented programming is needed. Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years Base Pay Range: $136,300.00 - $231,700.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Job Description/Preferred Qualifications Position Overview As an Applications Development Engineer in the KLA Instruments organization, you will develop, validate, and demonstrate advanced applications for existing and nextgeneration metrology systems. You will play a critical role in new product introduction (NPI), working closely with engineering, product management, marketing, and global applications teams to ensure our tools deliver maximum value to customers. This role is based in Milpitas, with handson access to development tools and close collaboration with R&D. Occasional customer and regional support travel is expected. Key Responsibilities Product & Applications Development • Develop and implement new applications for prerelease and released Instruments products, including stylus profilers, optical profilers, thinfilm reflectometers, sheetresistance tools, and related platforms, • Design and execute characterization, feature, and verification test plans for NPI programs (alpha, beta, and ramp phases), • Analyze measurement data, identify performance gaps, and provide clear, actionable feedback to hardware, software, and systems engineering teams, • Lead or support alpha and beta testing for new products and features, including test definition, sample selection, execution, and reporting, • Support demo and pilot tools during ramp, ensuring readiness for customer evaluations and early adopters, • Support customer demos, headtohead comparisons, and value demonstrations to drive product adoption, • Investigate customer process and application challenges and translate them into effective metrology solutions, • Develop and deliver technical training for field applications engineers, channel partners, service teams, and customers, • Act as a technical bridge between Engineering, Marketing, Sales, Field Applications or Channel Partners, and Customers, • Transfer application knowledge globally to regional applications teams, channel partners through documentation, training, and technical reviews, • BS, MS, or PhD in Physics, Materials Science, Electrical Engineering, Mechanical Engineering, Optical Engineering, Chemistry, or a related technical field, • Strong handson experimental skills and data analysis experience, • Ability to independently design experiments, analyze results, and communicate conclusions clearly, • Strong written and verbal communication skills, • Experience with semiconductor or advanced materials metrology (stylus profiling, optical profiling, film thickness, resistivity, surface analysis, etc.), • Familiarity with NPI / PLC processes and structured product development environments, • Experience supporting customer demos, evaluations, or beta tools, • Programming or scripting experience (e.g., Python, MATLAB) for data analysis is a plus Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years Base Pay Range: $120,000.00 - $204,000.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro is seeking a Global Service Manager to oversee and optimize the performance of Authorized Service Partners (ASPs) while driving overall partner and customer success initiatives. This role will ensure that ASPs and other related service specific vendors meet service level agreements (SLA), customer satisfaction metrics, and operational performance targets while identifying opportunities for process improvement and efficiency. Additionally, this position will support revenue-generating educational training programs and collaborate with service desk, logistics, and operations teams to incorporate partner feedback into internal improvements. The ideal candidate is a self-starter with vendor management, partner relations, and customer success experience in the technology or hardware industry. They must be comfortable handling complex partner relationships, problem-solving in fast-paced environments, and driving scalable partner success programs from the ground up. Includes the following essential duties and responsibilities (other duties may also be assigned): • Manage and optimize ASPs, ensure they meet SLAs, service expectations, and customer satisfaction benchmarks, • Drive continuous improvement initiatives to enhance Supermicro's service, maintenance, and support operations, • Partner with ASPs and internal teams to streamline service desk, logistics and operational workflows based on partner feedback, • Support revenue-generating educational training programs, engaging ASPs and customers in learning opportunities, • Experience with building new partner program and partner agreements, • Use Salesforce to track partner performance, manage partner onboarding, and maintain accurate records, • Work cross functionally to identify operational inefficiencies and implement scalable best practices, • Handle challenging partner interactions, ensuring timely resolution, accountability, and service delivery, • Develop regular reports and insights on partner success metrics to inform strategic decision-making, • Assist in establishing customer and partner success programs, processes, and best practices as Supermicro scales its support operations, • Engage with global partners and vendors, applying international business experience to partner management strategies, • 8+ years of experience in partner success, vendor management, or service operations, preferably in the technology, hardware, or manufacturing industry, • Strong Salesforce expertise in managing partner relationships, service tickets, and performance tracking, • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) and strong professional communication skills (email, reports, presentations), • Ability to work cross-functional teams and align efforts across service desk, logistics, and operations, • Experience handling complex technical partner relationships, including issue resolution and performance accountability, • Proven ability to build and scale partner success programs in organizations that are establishing these initiatives for the first time, • Strong problem-solving skills and ability to drive process improvements based on data insight and partner feedback, • International experience working with global vendors and partner is a plus, • Fluency in English (reading, writing, and speaking) This is an exciting opportunity to shape Supermicro's partner success strategy, enhancing vendor relationships, and drive service excellence. If you are passionate about partner management and customer success, we encourage you to apply. $98,000 - $130,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing. Job Description/Preferred Qualifications As a Product Development Engineer, you will drive system capability through data analytics, data reduction, and predictive analysis. The role emphasizes translating highvolume tool and sensor data into actionable insights that improve system performance, reliability, and manufacturability. You will work at the intersection of hardware, software, and analytics to enable datadriven design decisions and scalable product solutions. Key Responsibilities DataDriven System Development * Define, collect, and analyze source data from semiconductor inspection and process systems to characterize performance and failure modes. * Develop data reduction strategies to transform raw, highdimensional data into meaningful metrics for engineering and manufacturing use. * Build and maintain analysis pipelines to support system validation, design trade studies, and product optimization. Advanced Analytics, AI & Predictive Methods * Apply statistical analysis, machine learning, and predictive modeling to detect trends, anomalies, and precursors to system degradation. * Collaborate with algorithm, software, and hardware teams to integrate analytics and AI models into product workflows. * Use predictive insights to improve uptime, yield, and design robustness across product lifecycles. System Integration & Technical Execution * Contribute to subsystem integration (optical, mechanical, electrical, software) with a focus on data observability and diagnosability. * Support prototype bringup, system characterization, and engineering validation using datacentric methods. * Participate in design and technical reviews, clearly communicating databacked recommendations. Product & Manufacturing Enablement * Support manufacturing ramp and field performance by enabling analyticsbased monitoring and troubleshooting. * Develop technical documentation, dashboards, and analysis reports to scale knowledge across teams. * Partner with crossfunctional stakeholders to ensure data requirements are aligned with product and customer needs. Preferred Qualifications * PhD in Engineering or Physical Sciences; or MS with 3+ years; or BS with 5+ years of relevant experience. * Experience applying machine learning or AI techniques to system diagnostics, prediction, or optimization. * Experience working with large data sets from hardware systems, sensors, or manufacturing tools. * Familiarity with modelbased systems engineering, requirements management, or digital twins. * Willingness to travel for customer support or engineering collaboration (up to 25%). Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years Base Pay Range: $117,800.00 - $200,300.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The Broadband Plasma Division (BBP) provides market-leading patterned wafer optical inspection systems for leading-edge IC manufacturing. Logic, foundry, and memory customers depend on BBP products to detect yield-critical defects for process debug and excursion monitoring at advanced process nodes. BBP flagship products include the 29xx and 39xx series which leverage Broadband Plasma technology to capture a wide range of defects with ultimate sensitivity at the optical inspection speeds needed for inline defect monitoring. Job Description/Preferred Qualifications We are looking for a Senior Software Engineer to support the development of the next generation wafer inspection tools! Following the KLA Product Lifecycle methods, the candidate will be required to be involved in all phases of the software design/architecture, design reviews and requirements definition for systems and subsystems, and development/maintain of software features. Software requirements documents, analyzing software performance and development of critical software features are key responsibilities for this position. * Conduct software development activities using C++/C#, Managed C++, .NET in Windows 64-bit environment * Participate in all stages of software development including deployment/trouble shooting at customer sites (for current products) * Take ownership of assigned design and development tasks for current and future generations of products * Work in a global environment to Interact with multi-site team members during software product life cycle for requirement analysis, design, coding, integration and testing * Work with hardware and systems/application groups to understand system requirements and map them to a software design * Bachelor's degree with at least 7 years' experience; OR master's degree with at least 5 years' experience. * 5+ years of software development using any one of the high-level programming languages such as C++, C# and .Net Framework * Knowledge in STL, WinDBG and Windows Internals. * Excellent architecture and design experience using modular / OOP / OOD methodology * Hands-on experience on C#/C++ programming including multi-threading on Windows platform * Consistent record on software design, implementation and unit testing using Microsoft VS C# /C++ * GUI design and implementation using .Net framework and .Net Core * Documentation of software design artifacts and algorithm specifications * Collaboration with SQC team on test case development and test execution * Ability to communicate effectively and collaborate with others * Experience in semiconductor process is desired Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years Base Pay Range: $136,300.00 - $231,700.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Qualcomm Technologies, Inc. Engineering Group, Engineering Group > Systems Engineering General Summary: ***Hiring in Santa Clara or San Diego locations Qualcomm is a global leader in connected intelligent edge, focusing on AI, edge computing and connectivity. Our fast‑growing Industrial and Embedded IoT (IE‑IoT) BU leads the transformation of industries through intelligent edge solutions that combine connectivity, compute, and AI. We expand our global talent in applied edge AI to support our customers’ digital transformation across many verticals and industries. AI on‑prem Appliance is a new product line under IE‑IoT BU. This advanced AI solution is designed for generative AI inference and computer vision workloads on dedicated on‑premises hardware—allowing sensitive customer data, fine‑tuned models, and inference loads to remain on premises. It combines the accessibility and performance of a datacenter inference server with the power efficiency, form factor, privacy, personalization, and control of an on‑premises AI solution. Qualcomm AI Inference Suite provides ready‑to‑use AI applications and agents, tools, and libraries for operationalizing AI—from computer vision to generative AI—spanning on‑prem and cloud deployments. Qualcomm is building end‑to‑end Edge AI solutions for Generative AI (LLM, VLM, VLA), Agentic AI, Voice AI, NLP and CV workloads that are commercially deployed on AI on-prem Appliance. Applications and use cases span various connected devices in on‑device, on‑prem, and hybrid cloud scenarios. As a Principal Systems Solutions Architect, you will define, develop, document and own scalable and customizable blueprints for different vertical solutions, lead hands‑on prototyping, and collaborate closely with customers, partners, product management, customer engineering and other internal teams to tailor deployments for enterprise customers across industries. We are seeking an experienced, hands-on expert with strong SW skills, solid knowledge of AI hardware, passionate about developing innovative genAI and hybridAI solutions with transformational impact to the industries. For more information, please navigate to the AI-On Prem Appliance page on our portal: Key Responsibilities: • Own solution blueprints: Design, develop, document, and maintain reference designs and delivery playbooks that accelerate repeatable GenAI/Hybrid‑AI deployments on AI on-prem Appliance across priority verticals (e.g., industrial, retail, smart spaces, healthcare, public sector)., • Vertical customization: Partner with Product Management, Account Managers, Regional teams, Engineering and field teams to adapt blueprints to customer‑specific requirements/KPIs , data, infrastructure, privacy/security, and compliance constraints; drive solution acceptance and production hand‑off., • Be hands‑on: Proficient in SW skills; Design and develop reference designs, Build POCs and pilot systems; instrument, profile, and optimize models and pipelines end‑to‑end (latency, throughput, accuracy, cost, power/thermals, footprint)., • Multi‑model AI expertise: Apply and integrate LLMs, VLMs, VLAs, CV/CNN, and NLP stacks; select/quantize/prune/distill models; tune adapters; and integrate guardrails, retrieval, and evaluation frameworks., • Solutions focus: Deliver production‑grade patterns for video analytics, enterprise GenAI (RAG, document AI, code & task copilots), and multimodal agents that interact with enterprise systems and tools., • Hybrid AI architecture: Partition workloads across on‑device AI for a variety of edge devices, , on‑prem/edge boxes, and cloud AI; orchestrate data, models, and agents; design for offline/online modes, observability, and device management., • Agentic AI: Architect and implement agentic workflows (multi‑agent planning, tool use/function calling, memory, safety) using Qualcomm platforms and industry frameworks; define KPIs and evaluation loops., • Customer focus: Engage with customers from discovery to scale‑out; translate business objectives into measurable technical requirements; lead design reviews, roadmap alignment, and executive readouts., • Cross‑functional leadership: Work with CE, Product Management, Solutions, Platform SW, Performance, Security, and Research to leverage existing knowledge and infrastructure, land features in reference design releases, software roadmaps and deliver outcomes., • Innovation and Thought leadership: Create best‑practice guides, participate at leading industry events and workshops; stay abreast on the latest tech developments in the field, be aware of the competitive landscape, mentor engineers This is an office based position located in San Diego, CA and is expected to comply with the company's onsite work policy Minimum Qualifications: Preferred Qualifications: • Proven track record (Principal level) architecting and shipping systems‑level AI solutions that combine application, runtime, and platform considerations (performance, power, memory, cost, security)., • Deep hands‑on proficiency with LLM/VLM/CV/NLP model lifecycles: selection, fine‑tuning/LoRA, compression/quantization, runtime integration, and hardware‑aware optimization and deployment, • Expertise designing hybrid AI: placing workloads across device/edge/cloud; knowledge of data pipelines, streaming/vision services, vector/RAG stores, feature stores, and observability., • Strong software engineering foundations (Python/C++), containerization, AI accelerators, and profiling tools; fluency with modern inference/runtime stacks., • Customer‑facing experience on launching new AI-enabled products working with engineering and product management teams to drive POCs to production with clear KPIs, • Excellent communication and leadership skills to influence across teams and with customers/peers and executives., • Experience building video analytics pipelines (tracking, action/event detection, privacy filters), and integrating them with enterprise VMS/IoT backbones and AI based vision solutions, • Designing and deploying agentic AI systems (multi‑agent planners, tool ecosystems, policy/guardrails, eval harnesses); familiarity with orchestration frameworks and agent runtimes., • Model/system benchmarking and E2E evaluation (latency/accuracy/cost/power), testing, and operations for AI at the edge., • Background with Qualcomm AI platforms and heterogenous acceleration; familiarity with on‑device inference and memory/power budgeting., • Domain exposure in one or more verticals: industrial automation/IIoT, retail analytics, healthcare operations, smart buildings/cities, logistics, or public sector., • Graduate degree in CS/EE/CE or equivalent applied experience., • 15+ years of hands-on experience as an individual contributor with 10+ years in the AI/ML fields. Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail ___ or call Qualcomm's toll-free number found ___. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and Other Compensation & Benefits: $220,200.00 - $330,400.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this ___. If you would like more information about this role, please contact ___.

Qualcomm Technologies, Inc. Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. New Headcount Job Overview * Create software/firmware test plans, addressing requirements traceability matrix and test coverage, with respect to feature requirements * Design, develop, execute and maintain automated software/firmware test suites for the purpose of verifying quality and compliance of Qualcomm products at functional, integration and system levels * Manually test, where appropriate, the customer experience of installation and deployment of Qualcomm hardware and software in a mobile, compute and automotive environment. * Assist in the creation of a Quality Engineering/Release engineering process with emphasis on continuous integration and continuous deployment * Assist in achieving production-level software readiness, implement customer use-cases, workload analysis models, workload creation, and collaborating with other teams on bring-up/debug/diags * Focus on ensuring that existing Operating Systems and customer usage environments run well, while identifying strong opportunity for enhancements, from a power and performance perspective. Minimum Qualifications: • 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: * 8+ years of experience in Software/Firmware Validation * Demonstrated software test engineering in SW/FW engineering with focus on Data Center Servers (minimum 5 years). * Strong understanding and experience in software/firmware test automation techniques * Extensive experience working with operating systems like Ubuntu Server, RHEL, SUSE, similar or Windows server * Work with multiple SW/HW Engineering teams to ensure that all requirements and features of reference platform requirements have been validated at a component, integration, functional and system level * Strong programming skills with experience in C and/or Python programming languages * Experience developing automated software/firmware test cases for server platforms, supporting bring-up and production SW releases Nice to have: * Prior Experience with SW/FW integration at BIOS/UEFI, BMC firmware, Operating System for x86/ARM64/RISC-V 64bit for server platforms. * Strong understanding of Server firmware Standards, opensource Implementation and specifications for ARM64-based servers Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail ___ or call Qualcomm's toll-free number found ___. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and Other Compensation & Benefits: $180,600.00 - $271,000.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this ___. If you would like more information about this role, please contact ___.

Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Executive Assistant supports Insidesource’s success by elevating the CEO’s effectiveness and day-to-day operations. This highly visible position serves as a trusted partner and right hand to a deeply engaged CEO and other executive stakeholders, ensuring seamless execution across administrative, operational, and communication priorities. Dynamic, energetic, and supremely organized, the Executive Assistant has a natural ability to anticipate needs, manage competing priorities, and operate with discretion. This is an exciting opportunity to contribute to a forward-thinking, creative, and global organization. Essential Duties and Responsibilities: Executive Support • Own and manage the CEO’s calendar, applying a strategic and holistic approach to optimize time, priorities, and impact., • Manage the CEO’s email inbox, triaging and actioning inbound messages and drafting communications., • Book travel and logistics for frequent domestic and international trips., • Serve as a key liaison between the CEO and internal/external stakeholders, ensuring clear and timely communication., • Prepare the CEO for meetings and events by developing agendas, gathering materials, and providing briefings., • Attend meetings as needed to take notes, track action items, facilitate follow-through., • Complete administrative tasks such as expense reports., • Greet obstacles or unexpected changes with good nature and a back-up plan, adapting quickly in our dynamic environment., • Serve as a friendly, knowledgeable, and firm ambassador for the CEO, protecting their time while still ensuring a positive and responsive experience for all., • Provide occasional personal administrative support as needed., • Provide admin support to enterprise leaders as required., • Remain flexible on working location throughout the week, flexing between our Bay Area showrooms. Enterprise Support • Lead a revamp of Insidesource’s corporate travel program, and serve as the primary point of contact for employee questions going forward., • Organize Insidesource’s annual leadership offsite, including logistics, bookings, invites, itinerary support, etc., • Manage or support special projects and cross-functional initiatives as requested., • Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused., • Participate in All Company Meetings and Regional Town Halls., • Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required • 5+ years of experience supporting a CEO, founder, or senior executive in a complex, fast-paced environment., • Strong instincts around time management, prioritization, and calendaring., • A natural affinity for thinking three steps ahead and planning for the unplanned., • Sound judgment with the confidence to make decisions, set boundaries, and guide stakeholders effectively., • Demonstrates good judgement, integrity, and discretion in handling sensitive information., • Comfortable toggling between personal and professional admin support., • Poised and polished, with a natural customer service mindset; fluid interpersonal skills and comfort interacting effectively with a wide range of people, both internal and external to Insidesource., • Curiosity and a desire to learn: a broader understanding of the intricacies of Insidesource will support success in the Executive Assistant role., • Proficiency in Microsoft Office Suite, especially Outlook; quick to learn new tools and systems.

Job DescriptionCompany Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and nurture customer success. We are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions. A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response times. You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions. You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams. The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction. What You’ll Do The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development - both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Responsibilities • Post-sales technical support for Arista products focusing on Cloudvision (CVP / CVaaS)., • Respond to customer product inquiries via telephone or email., • Resolve customer concerns raised during installation, operation, and maintenance as well as product application or compatibility inquiries., • Troubleshoot problems with hardware/software applications and recommend corrective action., • Recreate customer network issues in a dedicated lab environment (as needed)., • Document customer communication and recurring technical issues to support product quality programs and product development., • Interpersonal skills, product knowledge/expertise are critical to responding to daily, customer-centric activities.Qualifications, • Minimum of 1-5 years hands-on experience and a combination of designing, deploying, configuring, supporting, troubleshooting, debugging, and/or administering network protocols and/or technologies., • Expert technical knowledge is required in several of the following areas: Network management platforms, DevOps platforms, APIs (JSON, gRPC, curl/Postman/requests etc.), scripting (Python, Bash), Containers (Kubernetes, Docker), Linux, Ansible, KVM, • General knowledge is preferred in the following areas: Ethernet, VLANs, IP routing, TCP/IP, Multicast, Protocols (BGP, ISIS, OSPF, PIM, IGMP; etc.)., • Working experience with proprietary Server virtualization solutions is highly desired (VMware ESXi, Microsoft Hyper-V, KVM, etc), • Experience with network troubleshooting tools such as Tcpdump and Wireshark are highly desired., • Familiarity with any or some of the following is a plus, • Overlay platforms VMWare NSX, Cisco ACI, • Terraform ; Public clouds (AWS, Azure, GCP), • Golang ; Prometheus/Grafana ; SSO (OIDC and SAML), • Git (branches, commits, etc), GitHub/GitLab The new hire base pay for this role has a pay range of $90,000 to $150,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location. #LI-SP1 Additional Information Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. The Opportunity That Awaits You: Join PROCEPT as a Senior Product Manager and take on a high-impact, hands-on role where you’ll help shape the future of robotic surgery through software innovation. This is not a “sit back and strategize” position—you’ll be in the trenches, owning the end-to-end product lifecycle for the HYDROS™ Robotic System, from ideation to launch and beyond. In this fast-paced, high-growth environment, you’ll roll up your sleeves and get things done—driving execution, making decisions, and pushing products forward with urgency. You’ll lead the development of cutting-edge capabilities, including AI-driven features, hardware connectivity, and customer-facing experiences like surgeon dashboards, as well as internal and sales tools that bring clinical data and business insights to life. You’ll work side-by-side with cross-functional teams to define product vision, prioritize what matters most, and deliver solutions that make a real impact in the operating room. This role is perfect for someone who thrives in ambiguity, moves quickly, and isn’t afraid to dive deep to solve complex problems. If you’re a builder at heart, energized by action, and have a proven track record of launching successful software products, you’ll fit right in. Join a driven team where speed, ownership, and impact are everything—and where your work will directly transform patient care and shape the future of urology. What Your Role Will Involve:Product Strategy: • Develop and execute a comprehensive product strategy for the software portfolio, AI capabilities, and system connectivity aligning with PROCEPT’s overall vision., • Conduct market research and competitive analysis to identify opportunities and threats., • Define product roadmaps and scope features based on customer needs and business objectives., • Plan, manage, and incorporate Voice of Customers and Voice of Sales into product strategy and planning., • Lead the strategy of an integrated digital ecosystem, including cloud services, data workflows, and secure remote access to robots, to ensure interoperability across the robotic platform and deliver a unified, insight-driven user experience. Product Management:, • Own the entire product lifecycle, from ideation to launch and post-launch support., • Develop in-depth technical and clinical knowledge of Aquablation therapy, urological anatomy, disease states, procedures, and associated products., • Experience in developing hardware connectivity concepts, defining requirements, and partnering with engineering and design teams to develop and implement connectivity features., • Familiarity with cybersecurity for connected medical devices, including secure remote access, data protection, network integration, and compliance with healthcare security standards (e.g., SOC-2, ISO 27001, HIPAA), • Experience in developing customer-facing portals (e.g., surgeon dashboards) as well as sales and internal-facing portals that integrate clinical data, workflow tools, and insights to enhance decision-making and user engagement across stakeholders., • Lead user research and in-field feedback collection to inform product improvements, working closely with clinical teams to ensure exceptional user experiences, and translating customers and sales team feedback into intuitive, user-friendly UI designs throughout development. Cross-Functional Collaboration:, • Proven ability to lead cross-functional teams and influence decision-making at all levels., • Build strong relationships with key internal stakeholders and external customers (e.g. surgeons). Market Launch and Adoption:, • Manage product releases, ensuring timely, high-quality delivery, and develop comprehensive launch plans in collaboration with commercial support teams., • Support the development of training materials, clinical documentation, and educational resources for internal teams and customers., • Support initial product launches by supporting initial cases during LMR (Limited Market Release). The Qualifications We Need You to Possess, • Bachelor's degree in engineering, computer science, or a related field., • Minimum 7 years of experience of software-based product management in the medical device industry, or another industry with significant cybersecurity and/or regulatory requirements., • Comfort with various software development methodologies (e.g. Agile, Scrum, Waterfall)., • The position requires critical, analytical, and strategic thinking, the ability to take initiative and lead change, and the ability to ask the right questions to assess fundamental needs while working effectively with a diverse team., • Ability to travel up to 15% of the time., • Hybrid (3 days per week minimum)The Qualifications We Would Like You to Possess, • Advanced degree (MBA or MS)., • Familiarity with AI software development concepts, cybersecurity, and HIPAA., • Possess knowledge of licensing and upgrading concepts (ideally with past experience), define requirements, and work with engineering to build and launch these capabilities from the ground up, leveraging SaaS, subscription, and other software business model experience where applicable.

Job Description At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As a Product Designer at Commure, you'll design intuitive productivity experiences for healthcare providers. Your work will span interaction, systems, and service design, grounded in a user-centered process that balances provider needs, business goals, and technical possibility. You'll simplify complex, multi-dimensional workflows and contribute across the full product lifecycle: discovery research, ideation, iteration, and client launch. We're a build-oriented team, so fluency in AI-native design tools and processes is a plus. About You: You're proactive, detail-oriented, and effective under ambiguity. You are a strong communicator both in writing and collaborative settings. You thrive in fast-paced environments and bring genuine curiosity to understanding healthcare, from clinical workflows to the business and operations of running a practice. You don't just execute PRDs and hand off specs; you help define the problem and you stay engaged through execution. Logistics: This is a full-time, on-site role based at our headquarters in Mountain View, CA, with occasional travel to client sites for field research and direct user engagement. This posting covers multiple open roles across Commure. What You'll Do End-to-End Product Design: * Create and deliver high-quality, polished, and intuitive UI/UX designs that enhance the overall visual appeal and user experience of Commure Ambient AI. * Create wireframes, low and high-fidelity interfaces, and interactive prototypes in Figma, Cursor, and other AI-powered tools to support the development of new features and product enhancements. * Conduct user research, develop insights through journey mapping, UX workflow analysis, and testing to validate design decisions and improve user experiences. * Develop design briefs and PRDs framing product opportunities and translating them into actionable projects. Collaboration and Strategy: * Work closely with design and cross-functional partners, including product managers, engineers, and customer success teams, to conceptualize and refine product features. * Solicit and share feedback for continuous improvement, articulating your design decisions throughout the process. * Identify future opportunities and influence product roadmaps as a key thought partner to your product and engineering counterparts, balancing business requirements and end-user needs. * Work alongside a talented and passionate team of designers, polishing your design craft through fast-growing products. Best Practices and Design System: * Stay up to date with the latest best practices of design systems, user-centered design principals, and accessibility standards. * Support and contribute to the Commure design system, ensuring consistency in design across all platforms and devices. * Develop discourse with teammates on design quality through a deep understanding of consumer and enterprise products, from design inspirations to competitive analysis. * Champion user-centered design principles, continuously improve your design craft, and elevate the design culture within the company. What You Have Experience and Expertise: * 4+ years of experience in end-to-end product design. * Bachelor’s or Master’s degree in product design, industrial design, architecture, human-computer-interaction, or other related fields. * Strong portfolio showcasing research-driven UX design, exceptional visual design and problem solving abilities. * Proficiency in designing high-fidelity interfaces and building interactive prototypes in Figma, Cursor, and various AI-powered tools. * Experience working with and contributing to a design system Skills and Traits: * Strong sense of craftsmanship from creating refined interaction experiences, paying attention to details, addressing edge cases and building delightful micro-interactions. * A self-motivated, proactive mindset - you are always looking for opportunities to improve a product and drive projects forward. * Strategic thinking - you are a high-level thinker that always think about the larger picture of product experience as a whole, beyond the specific feature you are working on. * Excellent collaboration and communication skills - you can understand business priorities and technical constraints, and articulate your design solutions to stakeholders and cross-functional team members. * Ability to navigate complexity and ambiguity, and propose design concepts with an informed POV with incomplete information. * A passion for learning directly from users and building meaningful products * You write to think, with experience developing design briefs and PRDs, and the ability to integrate complex business information into actionable design propositions. * Strong organizational and management skills - you can bring structure to ambiguity, organize your work through setting expectations and timelines, and thrive in a fast-paced environment. What We Offer: * A collaborative and dynamic work environment where your contributions directly impact the future of healthcare technology. * We have a close-knit design team that operates like a design studio where we develop design discourse, learn about the latest trends and up-level our craft together. * Opportunities to grow and take ownership in building a product from the ground up. * Competitive compensation and benefits package. * Support for your professional development and learning goals. Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Compensation Range: $170K - $200K

Job Description At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As Senior Operations Manager, Air (EHR), you will own the end-to-end implementation of onboarding and launching new customers on Athelas Air (EHR). You’ll partner with Engineering and Launch to ensure each practice transitions smoothly, on time, and with high adoption. You’ll build scalable launch playbooks; scope, define, and prioritize product features based on customer workflows; define success metrics; and continuously refine processes to accelerate time-to-value. Read more about Air! This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do * Customer Discovery, Workflow Analysis & Technical Collaboration: * Engage directly with customers to map their existing clinical and administrative workflows. * Product Management & Technical Specifications: * Draft detailed functional and technical specifications (user stories, acceptance criteria, data mappings, interface requirements) based on scoped customer needs. * Partner with Product and Engineering to validate feasibility, clarify requirements, and prioritize specs in the development backlog. * Project Leadership & Stakeholder Coordination: * Develop and maintain detailed implementation plans, timelines, and resource allocations for each customer launch. * Lead cross-functional launch teams through weekly status calls, playbook adherence, and risk-mitigation workflows. * Act as the primary operations liaison among Sales, Customer Success, Product, Engineering, Professional Services, and Support. * Align on deliverables, dependencies, and hand-offs; flag and escalate critical-path issues early. * Process Design, Optimization & Tooling: * Create and evolve scalable, standardized launch playbooks and templates for data migration, build-out, training, and go-live support. * Identify bottlenecks and implement continuous improvements to reduce time-to-launch and increase launch quality. * Build and maintain internal Retool applications to streamline operational workflows and empower non-technical stakeholders to create custom dashboards, reports, and tools without code. * Go-Live Support & Adoption: * Facilitate hypercare support during and immediately after go-live; track issue-resolution SLAs. * Monitor and report on key adoption metrics (e.g., login rates, documentation volume, billing task completion). What You Have * Education: Bachelor’s degree in Business, Healthcare Administration, Information Systems, or a related field. MBA or advanced degree a plus. * Experience: * 5+ years of operations or project management experience in SaaS or HealthTech. * Proven track record of leading complex, cross-functional programs to successful delivery on time and within scope. Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Compensation Range: $120K - $150K

Job Description Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. We are recruiting for a Verification and Validation Systems Engineer who will support the system requirements, implementation, and testing of Kodiak's assisted autonomy system to ensure the product requirements are met and the autonomous vehicle operates safely. In this role, you will: • Define and implement verification and validation methods across multiple test environments, including remote operation centers, hardware-in-the-loop (HIL) labs, and on-road vehicle testing for remote operations., • Develop and maintain test plans and procedures to evaluate system performance and safety for core remote assistance features as needed for hardware releases, software releases and/or key milestones., • Collaborate with cross-functional teams to scope, train, and implement new operational functions aligned with remote feature requirements., • Analyze remote assistance features, test evidence, and/or evaluate risk exposures to improve safety case arguments., • Expand the remote assistance test suite to address edge cases, a wide range of operational conditions, and existing coverage gaps., • Collaborate with remote operators and trainers to align on desired operational use cases, training points, and safety goals when new features are implemented., • Analyze test results to identify unexpected behaviors, regressions, and/or failures while also performing root cause triage to isolate system issues and drive resolution., • Develop and assess safety critical features for unmanned autonomous vehicles, • Define and enforce safety critical operational procedures for unmanned autonomous vehicles, • Must be a US person as defined as permanent resident or US citizen, • A Bachelor's or Master's degree in Robotics, MechE/EE, System Engineering, Computer Science or a related STEM field., • Strong experience in verification and validation, systems integration, and/or autonomy testing for complex systems, preferably for autonomous vehicles., • Willingness and ability to travel to test/customer sites up to ~25% of the time, depending on needs for key milestones and sprints., • Strong organizational and communication skills, with the ability to work cross functionally, prioritize multiple projects, and deliver results in a fast paced development environment., • Strong hands-on testing experience at a test facility or in unstructured environments., • Bonus Points:, • Proficiency in Python or C++., • Experience developing, implementing, and/or training human-in-the-loop remote assistance tools for autonomous vehicles, • Experience with requirements and test management tools such as JAMA or similar., • Experienced in the Systems Engineering V-Model and its application to V&V workflows., • Competitive compensation package including equity and annual bonuses, • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits), • MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance, • Flexible PTO, 10 paid holidays, and generous parental leave policies, • Our office is centrally located in Mountain View, CA, • Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging, • Long Term Disability, Short Term Disability, Life Insurance, • Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation), • Fidelity 401(k), • Commuter, FSA, Dependent Care FSA, HSA

Job DescriptionCompany OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. The Opportunity That Awaits You: Are you ready to embark on an exciting journey that will revolutionize the way men suffering from BPH are treated? Join us as a Senior Regulatory Affairs Specialist and be at the forefront of regulatory science for medical robotics. Your mission? To support a deep culture of compliance while advocating for breakthrough medical innovations in the space of urological surgery. You’ll be providing regulatory guidance to cross-functional partners, developing global regulatory strategies for new and modified Class II and III devices and preparing and submitting regulatory submissions in the US, EU and outside of US (OUS) geographies. What Your Day-To-Day Will Involve: • Act as a lead regulatory representative on product development teams, communicate regulatory requirements and impact of regulations to project teams, and provides input related to FDA and international product registrations and licensing requirements, • Develop global regulatory strategies for new and modified products, • Support the monitoring and interpreting of current and new regulatory requirements and international standards for U.S. and Rest of World (RoW), • Support regulatory effort to comply with new and existing regulations (e.g., FDA Medical Device Regulations, EU-MDR), • Independently identify and problem solve regulatory and compliance issues, and escalate to senior management as necessary, • Provide effective communication, and quick responses to internal customers, • Drive continuous improvement in internal processes and customer satisfaction, • Identify, develop, and mentor high performing regulatory talent, • Assure that US FDA Quality Management System (QMSR) requirements are followed and executed consistently from RA perspective, • Execute US FDA 510(k) and Technical File creation and remediation, collaborating with cross-functional teams for required content The Qualifications We Need You to Possess • Bachelor’s Degree in Scientific discipline e.g. Chemistry, life Sciences, Biology (or equivalent vocational qualifications), • 6 years’ experience with a B.S. or 4 years’ experience with a M.S. in regulatory submissions for medical devices, • Experience of working within the requirements of 21 CFR 820, ISO 13485, the Medical Devices Directive (93/42/EEC) and/or the IVD Directive (98/79/EC), • Ability to work effectively on project teams, • Must be able to manage multiple and competing priorities and manage programs with minimal oversight The Qualifications We Would Like You to Possess, • M.S. or Ph.D. in a technical area, • Experience working with both Class II and Class III medical devices., • Certification is a plus (such as RAC from the Regulatory Affairs Professionals Society), • Has a strong attention-to-detail, • Strong written, verbal, presentation, and organizational skills, • Strong analytical and problem-solving skills, • Working knowledge of relevant ISO and EN standards. Strong working knowledge of regulatory requirements for US, EU (EU MDR), and other international geographies Work Authorization Status: Citizen / Permanent Resident For this role, the anticipated base pay range is $120,000-144,000 per year. Plus, eligibility for an annual bonus and equity/RSUs Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more! EQUAL EMPLOYMENT OPPORTUNITY STATEMENTPROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. PAY RANGE TRANSPARENCYProcept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. WORK ENVIRONMENTWe’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies. PROCEPT BioRobotics – Applicant Privacy NoticeWhen you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role. To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [Privacy Policy]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center. Support duties may include: communication's dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms. The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies. The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively. The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays. Overtime maybe required. 2025-2026 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at ___ Key Responsibilities • Receives emergency and routine requests for services from the campus community and from various electronic communications equipment, i.e., enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby, • Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response, • Operates UPD and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies, • Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions, • Responsible for accurate data entry into the computer aided dispatch system., • Operates police radio and data systems for the purposes of dispatching and communicating with police and other public safety resources, • Enters and retrieves data for police reports, activity logs and criminal information., • Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information, • Provides support to other public safety and community service functions including parking and building access services, • Utilizes dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports Knowledge, Skills & Abilities • Ability to effectively communicate (read, write, spell and speak in clear, concise English) via telephone, radio and in person, • Ability to learn correct telephone answering techniques; 9-1-1, emergency, non-emergency, business and allied agencies, • Skilled in reading and interpreting maps, • Ability to accurately identify where assistance is requested, • Skilled in using various video display terminals, • Knowledge or ability to learn police emergency procedures, radio codes and phonetic alphabet, • Ability to operate and accurately enter data into the computer aided dispatch system (CAD) while simultaneously receiving information by phone or radio, • Ability to handle multiple priorities and organize workload, • Ability to dispatch officers to routine and critical incidents, • Ability to accurately enter data, research and retrieve information from automated dispatch and law enforcement databases, • Ability to independently analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety, • Ability to communicate clearly and distinctly using radio and telephone equipment, • Ability to maintain composure and work accurately in emergency situations, • Ability to achieve the P.O.S.T Dispatcher certificate prior to completion of the probationary period, • Ability to work in a confined area wearing a headset which restricts movement about the work area, • Ability to work as assigned, on schedules that may include weekends, holidays and non-traditional work hours; and a willingness to work overtime as required, • Ability to work in a highly structured environment where all communications are recorded or documented and reviewed as public record, • Ability to type at a net rate of 30 wpm on a computer keyboard, • Ability to maintain appropriate documentation of previous events, details and conversations, • Ability to monitor security and fire alarm systems, • Ability to perform with a high standard of customer service, professional conduct, and civic responsibility, • Ability to communicate with constituents in a professional and respectful manner Required Qualifications • High School Diploma or equivalent, • One year of experience using a switchboard and a two-way radio communication system in a law enforcement or comparable agency within the last ten years, or general telephone operator, transportation dispatcher, or military experience, • Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required, • Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase) Preferred Qualifications • Bachelor's Degree, • Previous experience with law enforcement or security dispatching, • Bilingual background with fluency in Spanish or Vietnamese, • Possession of a current P.O.S.T. Basic Dispatch certificate, • One year minimum customer service experience in a high pace/busy setting involving multitasking skills Compensation Classification: Police Dispatcher I Anticipated Hiring Range: $5,000/month - $5,290/month CSU Salary Range: $3,680/month - $6,609/month 2025-2026 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at ___ San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Equal Employment Statement San Jose State University (SJSU) is an Equal Opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. The Event Manager I is the primary client point of contact for assigned meetings onsite at the client's campus. Responsible for coordination of all logistics and assignment of tasks, while providing unparalleled levels of customer service on all programs. Works closely with service partners to meet program objectives/outcomes. What You'll Be Doing * Serve as the primary client contact for assigned meetings, managing logistics from planning through execution. * Coordinate and guide clients through the event planning process, ensuring timely and accurate communication of all details. * Manage a large volume of small to medium-complex meetings while maintaining quality and attention to detail. * Communicate meeting logistics and task assignments using internal systems and established processes. * Coordinate and attend site inspections as needed to support successful event delivery. * Collaborate closely with internal service partners including Catering, Facilities, Technology & AV, Executive Production, Security, Transportation, Janitorial, and third-party suppliers. * Maintain proactive, positive communication with clients to ensure clarity of expectations and overall satisfaction. What You'll Bring * Bachelor's degree or equivalent experience (Hospitality or related field preferred). * 2-4 years of experience in event or meeting management, hotel catering, convention services, or related fields. * Demonstrated ability to manage multiple projects and competing priorities effectively. * Proven experience building and maintaining strong client relationships. * Strong verbal and written communication skills with a professional presentation style. * Proficiency in G Suite and Microsoft Office tools, with the ability to learn new technologies quickly. * Ability to thrive in an agile, continuously changing environment. Nice To Have * Experience with budget maintenance or financial tracking. * Prior exposure to large-volume or multi-meeting program management. Working Logistics & Things You Should Know * This is an Onsite role supporting meetings at the client's campus in Sunnyvale, CA. * Travel requirements are minimal and primarily related to site inspections or program needs. * The total compensation range for this position is $65,000-$75,000, determined based on experience and qualifications. Compensation for internal candidates will be reviewed in accordance with our internal compensation practices. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: ___ Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to ___.

Facilities Manager - Westfield Oakridge This is a full-time management role accountable for supporting the day-to-day facilities operations of the property, including the shopping center and affiliated business units. The role supports the URW vision of serving our communities, enabling customer connections, and reshaping how people shop, live, work and play – delivering a best-in class customer experience by elevating the shopping center environment and enabling a fulfilling customer journey. Essential Duties • Responsible for supporting the day-to-day facility operations of the property, and affiliated business units including budgeting (operational and capital), expense control, preventative maintenance program management, managing all building components (including HVAC, plumbing, Fire/Life Safety, and electrical systems), maintaining the aesthetic of the center, and maximizing the customer experience., • Utilize facilities operational platforms to efficiently manage the operations of the center (CMMS, BMS/EMS/Contractor Management system etc.). Responsible for the integrity of information in these systems and databases, and ensuring these tools are fully optimized., • Attend recurring action/asset meetings to ensure awareness of all aspects of the shopping center, especially on issues that pertain to tenant’s design and construction., • Manage and oversee any on-site equipment or asset inventory., • Project Management, • Perform local bidding, including RFP creation, bid leveling, proposed recommendations, and contract administration, while also supporting any regionalized/national bidding projects., • Accountable and responsible for the timely implementation and completion of operational capital projects according to approved budget amounts. Financial • Accountable for control of expenses including negotiating contracts and reviewing profit and loss statements, to approved budgets., • Support the reforecasting of the operating budget and preparation of the annual operational and capital budgets., • Reconcile utility bills, expenses, and verify against metering data., • Third-Party Vendor Management., • Support performance management contracted services (national/regional/local), including securing bids, negotiation, renewals, payment, supervision and termination, as required., • Support supervision of janitorial services and oversee engineering, and maintenance functions, including walk-throughs, meetings and work orders. Safety Compliance • Ensure center compliance with all safety programs at the direction of Risk Management, including OSHA, EPA, and other regulatory requirements. Maintain all State and Federal required reports and safety documentation., • Maintain all fire and life safety systems according to local code and in a way that protects visitors, shoppers, and employees., • Liaise with various city departments on building and safety issues. Resolve issues in a timely manner., • Provide regular reviews of center incident reports and trends and implement appropriate programs to minimize risks., • Assist with emergency planning and response in coordination with other key members of the center-level management team. Sustainability • Responsible for assisting in monitoring and minimizing the utility utilization at the center level, including electricity, natural gas, water, sewer, steam, and other externally provided resources which are critical to the operation of the center in a way that doesn’t compromise the other operational goals of the company., • Support local, regional and national initiatives in achieving URW’s Better Places 2030 goals, reducing the carbon footprint by 50%., • Support LEED and BREEAM In-Use certification processes for new construction and existing operations; respectively., • Support Central Plant Management (For Select Locations) General Coordination & Duties • Embraces, delivers and achieves Signature Style™ standards – URW’s Operational Excellence program., • Maintains a responsive open line of communication with tenants, including handling inquiries, operational considerations and liaise on fire and life safety system compliance., • Coordinate onsite logistics as it relates to access/deliveries and screening., • Coordinates requests with operational and cross-functional departments., • Participates in Manager-on-Duty rotation, which includes some evenings and weekends, at the direction of the General Manager, • Conduct periodic off-hours inspections., • On-site role with ability to respond to the property 7 days a week, 24 hours a day to manage emergencies. Must reside locally, with a reasonable commute., • Attends weekly staff meeting and customer service (“Style” program) sessions., • Attends required training classes and programs, • Other duties, as assigned. Essential Qualifications, Competencies and Experience • BA or BS degree or equivalent experience required., • 3+ years of progressively responsible experience in coordination of maintenance, repair and operations of complex building or plant facilities; is desired., • Familiarity with OSHA, EPA, and other regulatory requirements., • Technical, • Ability to read and interpret blueprints, construction documents, and lease plans. Exposure to CAD, Bluebeam and other facility management platforms., • Ability to learn and adopt technology solutions into workflow, that create greater efficiency, including Cloud-based software applications., • Mechanical-experience where applicable for central plants, chillers, boilers, condenser loops based on installed systems. Base understanding of Package units, air handlers, forced air systems, water source heat pumps, VAV boxes, VFD’s., • Ability to understand Vertical Transportation operations (elevators, escalators, travelators), • Capable of understand complex building electrical systems (Master Meter, sub-meter, individual metering, transformers, low/high voltage systems), • Familiarity and comfort with automated building systems, EMS (“Energy Management Systems”), CMMS computer-based work order systems, in addition to enterprise software systems, including PlanIt., • Knowledge & understanding of Mechanical, Electrical, Plumbing, HVAC, Fire Protection & Fire Alarm systems/codes as well as ADA code., • Exceptional process management skills; can organize and prioritize an efficient workflow, simplify complex processes, anticipate and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish., • Experience working with union trade’s workers, and third-party service providers, as applicable., • Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means., • Ability to manage a budget, and forecast, while being able to analyze budget numbers for conformance to budgetary guidelines, explanation of variance., • Ability to understand and interpret leases and other legal agreements., • Demonstrated aptitude in problem-solving., • Ability to maintain composure in all scenarios., • Ability to manage administrative responsibilities, detailed and process oriented. Compensation • $110k–$145k per year + annual discretionary bonus., • Exempt-level opportunity, • This is an onsite position located at Westfield Oakridge. What is important to us • Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments., • Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully., • Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences., • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.

Job Description Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks. Fooda is currently recruiting for a part time Event Coordinator in our Palo Alto market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants. What You’ll Be Doing • Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building, • Gain competency with Fooda’s technology and standard operations procedures, • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication, • Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards, • Conduct onsite Fooda promotions and mobile app coaching, • Provide real-time onsite customer service to resolve issues promptly directly with the consumer, • Facilitate audits of restaurant event set-up to ensure consistency and high quality, • Escalate issues to Operations Manager when necessary to keep them informed or help problem solve, • You love building relationships with customers and enjoy customer service, • You are friendly, high energy and love interacting with other people, • You are savvy with technology and will be comfortable in a fast-paced start-up, • You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions, • You are a strong communicator and self-starter, • You are organized and detail oriented. Type-A personality is a plus!, • You’re someone who knows the local territory and gets around efficiently in your own car, • You’re looking for a steady part-time job (about 27.5 hours per week) during regular business hours and value flexibility, • Competitive wages - $21-$23/hr, • Paid time off, • 401k Retirement Savings Plan with company match, • Pre-tax commuter expense benefit, • Long-term opportunities for advancement within Fooda, • Networking opportunities for work or career with local restaurants Powered by JazzHR LGwkakd2ma

Job Description Who is Seyond? Seyond is a leading global provider of image-grade LiDAR technology, powering a safer, smarter and more mobile world across the automotive, intelligent transportation, robotics and industrial automation sectors. Founded in Silicon Valley with strategically placed research and manufacturing facilities across the globe, Seyond is crafting LiDAR solutions that elevate autonomous driving and fuel the advancement of smart infrastructure development. Our dynamic portfolio – including ultra-long range flagship LiDAR sensor Falcon, mid-to-short range LiDAR sensor Robin and perception service software platform OmniVidi – powers automotive and ITS solutions for partners like NIO, Faraday Future, Exwayz and Hexagon. Currently, over 200,000 Falcon units are in use, and the product continues to be mass-produced today. This job requisition is not eligible for employment-based immigration sponsorship by Seyond. How will you make an impact? • Build and maintain strong relationships with customers through phone, email, and online communication, delivering a high standard of service and responsiveness, • Partner closely with the sales team by conducting market research, identifying and qualifying potential leads, and developing detailed customer profiles, • Support the end-to-end sales process, including customer communications related to contracts, order processing, shipment tracking, delivery confirmation, invoicing, and payment coordination, • Handle post-sales inquiries such as returns, exchanges, and customer concerns, ensuring issues are resolved efficiently and professionally, • Collaborate cross-functionally with internal teams to support smooth order fulfillment and proactively address logistics or execution challenges, • Develop a strong foundation in the LiDAR and autonomy ecosystem, with a clearly defined growth path into an outside, quota-carrying sales role within 6–12 months, • Act as a customer-facing representative who is professional, personable, and motivated to build long-term client relationships What qualifications and skills will make you succeed in this role? • Bachelor's degree in marketing, business administration, electronics, software, optics, mechanical engineering, or a related field, • Prior experience in sales operations, sales support, or project coordination - especially in a customer-facing role - is a plus, • Comfortable using common business tools such as Microsoft Office, HubSpot, and lead generation platforms, • Strong problem-solving skills with the ability to stay organized and perform well in a fast-paced environment, • Willingness to work flexibly and support customers and internal teams across multiple time zones, • Comfortable learning and communicating technical concepts to both technical and non-technical stakeholder, • Travel approximately 25% of the time for customer meetings, industry conferences, and trade show What core values will you add at Seyond? • Emerging: We embrace the challenges with the opportunities as we shape our future together., • Dynamic: It is the combination of each member's energy, innovative spirit, open-mindedness, creativity, and unique experience that give us our dynamic edge., • Genuine: We keep it real – be it with our customers, our partners, or each other. We are dedicated to being honest and collaborative in all that we do., • Excellence: We continuously strive for higher performance, higher quality, higher precision, and higher safety. Where is this role located? This is an onsite position in Sunnyvale, CA. Candidates should be based in Sunnyvale or other nearby cities in California and able to travel up to 25% of the time. What are the benefits and perks of working at Seyond? You will be supported with a competitive and comprehensive benefits package. Below are some highlights: • A variety of health insurance plans, • Retirement plan, • Paid time off, • Paid parental leave, • Wellness reimbursement, • Financial contributions to your ongoing development (conference participation, training etc.) Seyond, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Employment at Seyond is contingent upon proof of your legal right to work in the United States under applicable law, verification of satisfactory references and successful completion of a background check, and signing all your on-boarding documents. Seyond takes data privacy and identity theft very seriously. As such, we do not request personally-identifiable information (PII) from applicants over the internet or electronically. Please kindly refrain from disclosing your PII electronically during the application process or to unauthorized websites that may purport to be Seyond or any of our affiliates.

Job DescriptionJob Title: Weekend Coordinator + Ballet Teacher Founded in 2008, Tutu School is a quaint and whimsical collection of boutique ballet schools designed to foster creativity and joy while encouraging tiny dancers to fully exercise their imagination as well as bodies. With over 100 locations across the U.S. and Canada, Tutu School provides an imaginative curriculum that celebrates the magic of childhood and builds confidence through movement. We are Tutu Collective Inc., a proud multi-unit franchisee of Tutu School. We currently operate 11 Tutu School locations across California, New York and Connecticut. We are hiring for a Weekend Coordinator + Ballet Teacher that will assist with five locations in the Bay Area. This position will report directly to the Regional Director. Position Overview The Weekend Coordinator will manage weekend studio operations, provide exceptional customer service, coordinate staff, assist with community outreach events, support social media efforts, and serve as the primary substitute ballet teacher. This role is ideal for someone who can manage multiple projects, enjoys working with children and families, and is excited to represent the Tutu School brand. This position is in the studio and no remote options are available. The role must be comfortable traveling between all five Bay area locations. This role serves as the first emergency sub for all locations. Requirements • Outgoing, extroverted, and positive energy., • Strong ability to work with children and their families., • Previous experience in administration, customer service, or a related field preferred., • Excellent organizational and multitasking abilities, with flexibility to shift priorities as needed., • Knowledge of ballet terminology and teaching techniques, • Familiarity with social media platforms and content creation., • Availability to work Saturday and Sunday from 8AM to 5:30PM, • Ability to travel as needed between Belmont, Redwood City, Sunnyvale, Willow Glen and South San JoseKey ResponsibilitiesTeacher Training & Instruction:, • Primary emergency sub coverage across five studio locations. Help coordinate additional sub coverage if they are already subbing at a different location., • Offer support and guidance to weekend team members., • Assist in training new team members., • Conduct reviews and assessments of teachers and giving constructive feedback to help teachers.Client Operations:, • Respond to phone calls, text messages and emails regarding classes, schedules, and events., • Leave detailed notes for weekday coordinators to ensure smooth follow-up., • Provide prompt, clear, and professional communication across Slack, email, phone, and in-person interactions., • Address inquiries, questions, and concerns from parents, students, and staff.Studio Operations:, • Ensure studios are well maintained including checking inventory, cleaning the studio, and notifying management of any studio needs., • Helping with merchandising for example, tagging/organizing retail.Marketing, Events & Promotions:, • Assist in preparing for upcoming events, promotions, parties, marketing initiatives, etc., • Capture and/or create engaging social media content highlighting classes, events, etc., • Tutu School Ballet Teacher TrainingBirthday Party Leader Training, • Text Request & Grasshopper (and other systems as they change or update), • Slack Communication, • ClassBug, • Studio Maintenance & UpkeepBenefits:, • $27 to $32 Per Hour, • Cell Phone Stipend, • Part-time, Opportunity for more hours pending shift availability.

Job Description Director, Global Marketing Company: Bricks 4 Kidz We are looking for a Director of Global Marketing to join our team. This person will be responsible for overseeing global marketing strategies, campaigns, brand standards, digital marketing, franchisee marketing support, and identifying areas of improvement to increase brand awareness, enrollment, franchise growth, and overall marketing performance. This role requires someone who is creative, analytical, self-directed, and able to develop campaign ideas and marketing strategies without needing constant direction. Since Bricks 4 Kidz operates globally, the ideal candidate must also be flexible with working hours, comfortable working across different time zones, and open to domestic and international travel as needed. Responsibilities * Oversee and coordinate global marketing policies, programs, campaigns, and brand initiatives. * Develop and execute marketing strategies to increase brand awareness, customer enrollment, franchisee success, and franchise development. * Identify areas of improvement in marketing performance, lead generation, brand visibility, and campaign execution. * Create campaign ideas, promotional strategies, content themes, and growth initiatives without needing constant direction. * Coordinate marketing campaigns with sales, franchise development, operations, curriculum, and franchisee support teams. * Manage digital marketing campaigns across platforms such as Google Ads, Meta Ads, LinkedIn, email marketing, SEO, websites, and other lead-generation channels. * Review, track, and optimize marketing budgets, campaign performance, cost per lead, conversion rates, ROI, and overall marketing effectiveness. * Oversee marketing materials including flyers, brochures, social media content, email campaigns, presentations, advertisements, newsletters, and franchisee resources. * Support franchisees with local marketing campaigns, promotional calendars, templates, and brand-approved materials. * Monitor marketing trends, customer demand, competitor activity, parent engagement, and franchisee needs. * Review and report on customer satisfaction, campaign results, website traffic, leads, conversions, email performance, social engagement, and franchisee marketing adoption. * Ensure brand consistency across all markets, platforms, franchise locations, and partner communications. * Represent Bricks 4 Kidz at company events, trainings, conferences, franchisee meetings, market visits, and partnership opportunities as needed. Qualifications * Previous experience in marketing, digital marketing, brand management, franchise marketing, or other related fields. * Experience in a managerial or leadership role. * Strong analytical skills with the ability to review data, track performance, identify trends, measure ROI, and turn marketing insights into action. * Proven ability to create and execute marketing campaigns independently without needing constant direction. * Experience with platforms such as Google Ads, Meta Ads, LinkedIn, Canva, Constant Contact, Mailchimp, HubSpot, WordPress, Google Analytics, or similar tools is a plus. * Strong project management skills with the ability to manage multiple campaigns, deadlines, vendors, and priorities at once. * Strong leadership qualities with the ability to guide teams, vendors, agencies, and franchisees. * Excellent written and verbal communication skills. * Strong understanding of brand consistency, lead generation, digital advertising, email marketing, social media, and customer engagement. * Experience with franchising, education, children’s programs, multi-location businesses, or consumer services is preferred. * Highly organized, proactive, creative, detail-oriented, and results-driven. * Open to domestic and international travel as needed. * Flexible with working hours and comfortable supporting a global business across different time zones. This is not a strictly 9:00 AM to 5:00 PM role. Company DescriptionWith over a decade of experience, Bricks4Kidz has emerged as a global leader in STEM education. We've harnessed the power of LEGO® Bricks to provide an engaging and educational platform for students worldwide. Our innovative approach spans more than 500 locations across 40+ countries, offering hands-on learning experiences in math, architecture, engineering, and physics. From school programs to birthday parties and summer camps, we're dedicated to making STEM education as enjoyable as building with your favorite toy.With over a decade of experience, Bricks4Kidz has emerged as a global leader in STEM education. We've harnessed the power of LEGO® Bricks to provide an engaging and educational platform for students worldwide. Our innovative approach spans more than 500 locations across 40+ countries, offering hands-on learning experiences in math, architecture, engineering, and physics. From school programs to birthday parties and summer camps, we're dedicated to making STEM education as enjoyable as building with your favorite toy.

Job DescriptionJob Title: Weekend Coordinator + Ballet Teacher Founded in 2008, Tutu School is a quaint and whimsical collection of boutique ballet schools designed to foster creativity and joy while encouraging tiny dancers to fully exercise their imagination as well as bodies. With over 100 locations across the U.S. and Canada, Tutu School provides an imaginative curriculum that celebrates the magic of childhood and builds confidence through movement. We are Tutu Collective Inc., a proud multi-unit franchisee of Tutu School. We currently operate 11 Tutu School locations across California, New York and Connecticut. We are hiring for a Weekend Coordinator + Ballet Teacher that will assist with five locations in the Bay Area. This position will report directly to the Regional Director. Position OverviewThe Weekend Coordinator will manage weekend studio operations, provide exceptional customer service, coordinate staff, assist with community outreach events, support social media efforts, and serve as the primary substitute ballet teacher. This role is ideal for someone who can manage multiple projects, enjoys working with children and families, and is excited to represent the Tutu School brand. This position is in the studio and no remote options are available. The role must be comfortable traveling between all five Bay area locations. This role serves as the first emergency sub for all locations. Requirements • Outgoing, extroverted, and positive energy., • Strong ability to work with children and their families., • Previous experience in administration, customer service, or a related field preferred., • Excellent organizational and multitasking abilities, with flexibility to shift priorities as needed., • Knowledge of ballet terminology and teaching techniques, • Familiarity with social media platforms and content creation., • Availability to work Saturday and Sunday from 8AM to 5:30PM, • Ability to travel as needed between Belmont, Redwood City, Sunnyvale, Willow Glen and South San JoseKey ResponsibilitiesTeacher Training & Instruction:, • Primary emergency sub coverage across five studio locations. Help coordinate additional sub coverage if they are already subbing at a different location., • Offer support and guidance to weekend team members., • Assist in training new team members., • Conduct reviews and assessments of teachers and giving constructive feedback to help teachers.Client Operations:, • Respond to phone calls, text messages and emails regarding classes, schedules, and events., • Leave detailed notes for weekday coordinators to ensure smooth follow-up., • Provide prompt, clear, and professional communication across Slack, email, phone, and in-person interactions., • Address inquiries, questions, and concerns from parents, students, and staff.Studio Operations:, • Ensure studios are well maintained including checking inventory, cleaning the studio, and notifying management of any studio needs., • Helping with merchandising for example, tagging/organizing retail.Marketing, Events & Promotions:, • Assist in preparing for upcoming events, promotions, parties, marketing initiatives, etc., • Capture and/or create engaging social media content highlighting classes, events, etc., • Tutu School Ballet Teacher Training, • Birthday Party Leader Training, • Text Request & Grasshopper (and other systems as they change or update), • Slack Communication, • ClassBug, • Studio Maintenance & UpkeepBenefits:, • $27 to $32 Per Hour, • Cell Phone Stipend, • Part-time, Opportunity for more hours pending shift availability.

Job Description Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. Kodiak is seeking an Accounting Manager to join our growing accounting team. This is a critical hire that will strengthen our internal capabilities as we scale. The role will help accelerate our month-end close, enhance reconciliation processes, and improve audit readiness. The ideal candidate has deep operational accounting experience, strong leadership skills, and thrives in a fast-paced, evolving environment. In this role, you will: • Partner with the broader Finance team to optimize close timelines and implement scalable processes, • Partner in leading and managing the monthly, quarterly, and annual close processes, ensuring timely and accurate financial reporting under U.S. GAAP, • Perform account fluctuation analyses and investigate variances, • Support financial reporting in accordance with U.S. GAAP, • Oversee and enhance balance sheet reconciliations using FloQast or similar tools, • Ensure assigned accounts are fully reconciled, supported, and documented, • Drive consistency and standardization across reconciliation processes, • Coordinate Prepared-By-Client (PBC) requests in support of external audits, • Track, organize, and follow up on audit deliverables across stakeholders, • Partner with auditors and internal teams to address inquiries efficiently, • Bachelor's degree in Accounting or Finance; CPA preferred, • 6+ years of relevant accounting experience, including both public accounting (Big 4 preferred) and corporate experience, • Strong understanding of U.S. GAAP and experience managing a variety of general ledger areas, • Experience supporting audits and coordinating PBC requests, • Experience with SAP S/4HANA Public Cloud strongly preferred, including system design or implementation involvement, • Strong organizational skills, attention to detail, and ability to drive deadlines in a high-growth environment, • Excellent written and verbal communication skills and cross-functional collaboration experience, • Experience using FloQast, Blackline, or similar accounting close software, • Competitive compensation package including equity and annual bonuses, • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits), • MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance, • Flexible PTO, 10 paid holidays, and generous parental leave policies, • Our office is centrally located in Mountain View, CA, • Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging, • Long Term Disability, Short Term Disability, Life Insurance, • Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation), • Fidelity 401(k), • Commuter, FSA, Dependent Care FSA, HSA