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Job Description About Company: Frick's Dairy Queen started in the spring of 1977 by Jim and Abbie Frick. Our original southside location in South Bend Indiana was a small walk up Dairy Queen. Severing all the DQ Classics like the Banana Split, Peanut Buster Parfait and the cone with a curl. Jim and Abbie always wanted their team and fans to feel part of the Frick family. Passing the business over to their children in the nineties, Jim and Abbie have left that family feel with the organization to this day. The 2000s brought the addition of other locations and more family members joining the company and are still focused on the great service our fans deserve. Almost 50 years later and after countless awards from DQ and local organizations the legacy that Jim and Abbie started will continue on. Frick's Dairy Queen is here to make you smile and give a story to remember the experience. About the Role: The Shift Manager at DQ plays a crucial role in ensuring the smooth operation of the store during their shift. This position is responsible for leading a team to deliver exceptional customer service while maintaining high operational standards. The Shift Manager will oversee daily activities, manage staff, and ensure compliance with company policies and procedures. They will also handle customer inquiries and resolve conflicts effectively, contributing to a positive dining experience. Ultimately, the Shift Manager is key to driving sales and fostering a team-oriented environment that aligns with the company's values. Minimum Qualifications: • High school diploma or equivalent., • Experience in a supervisory or management role., • Supervise and coordinate daily operations of the store during assigned shifts., • Train and mentor team members to provide outstanding customer service., • Address customer complaints and resolve conflicts in a professional manner., • Ensure compliance with health and safety regulations as well as company policies. The required skills for this position are essential for creating a positive customer experience and maintaining operational efficiency. Providing great customer service involves actively engaging with customers, understanding their needs, and ensuring their satisfaction. Effective conflict resolution skills are necessary for addressing any issues that arise, allowing the Shift Manager to maintain a calm and professional atmosphere. Customer service training is vital for developing team members' skills, ensuring they are equipped to handle various situations. Operations leadership is crucial for guiding the team, making decisions that align with company policies, and driving overall store performance. 8a-5p, 11a-7p, 5p- Closing, 3p- Closing, 2-3 nights/wk

Job Description STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! Paying up to $19.25 per hour! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: * Demonstrate the Golden Rule * Have a competitive spirit and desire to win * A track record of proven leadership * Possess high character and high competence * Desire to improve the lives of others US: * Desire to improve the lives of employees, customers, franchisees * Committed to you and your successful journey * We place trust above all else. This builds loyalty * Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. * Desire to lead and dominate the premium burger segment of the restaurant industry * Our pace is fast, focused, and effective STEAK N SHAKE SHIFT MANAGER DESCRIPTION: The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Benefits & Perks Employee discount, Employee assistance program, Paid Training Qualifications * US work authorization (Required) * High school or equivalent (Preferred) * Driver's License (Preferred) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!! We use eVerify to confirm U.S. Employment eligibility.

Job Description STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! Paying up to $19.25 per hour! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: * Demonstrate the Golden Rule * Have a competitive spirit and desire to win * A track record of proven leadership * Possess high character and high competence * Desire to improve the lives of others US: * Desire to improve the lives of employees, customers, franchisees * Committed to you and your successful journey * We place trust above all else. This builds loyalty * Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. * Desire to lead and dominate the premium burger segment of the restaurant industry * Our pace is fast, focused, and effective STEAK N SHAKE SHIFT MANAGER DESCRIPTION: The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Benefits & Perks Employee discount, Employee assistance program, Paid Training Qualifications * US work authorization (Required) * High school or equivalent (Preferred) * Driver's License (Preferred) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!! We use eVerify to confirm U.S. Employment eligibility.