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Job DescriptionDescription: The Customer Relations Manager serves as the dealership’s primary goodwill ambassador and is responsible for delivering an exceptional customer experience across sales and service. This role focuses on building long-term customer loyalty, proactively managing customer concerns, resolving complaints effectively, and maintaining high Customer Satisfaction Index (CSI) scores. The ideal candidate is empathetic, professional, and skilled at turning potentially negative experiences into positive ones while representing the Ford brand with integrity. Requirements: Skills & Competencies: • Exceptional interpersonal and communication skills (verbal and written)., • Strong problem-solving and conflict resolution abilities., • High emotional intelligence and empathy., • Proficient in dealership management systems (DMS), CRM software, and Microsoft Office., • Ability to multitask and work effectively under pressure., • Professional appearance and positive attitude.

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering questions, stocking shelves, organizing merchandise, tagging and pricing donated items, and helping maintain a clean and organized store. Employees may also assist with accepting donations, sorting donated items, and preparing merchandise for the sales floor. This position typically pays $13 to $17 per hour, with opportunities for overtime pay, weekend shifts, holiday pay, and performance-based raises depending on location and experience. Store Clerks are responsible for greeting customers, processing transactions, bagging items, stocking shelves, organizing racks and displays, tagging merchandise, sorting donations, assisting customers with questions, and helping maintain store cleanliness and organization. Employees must follow store procedures for handling donations, pricing merchandise, and operating the register. Full-time employees may be eligible for benefits including health insurance, dental and vision coverage, paid time off, retirement savings plans, employee discounts, and opportunities for advancement into Shift Supervisor or Store Manager roles. Some locations may also offer attendance incentives or performance-based bonuses.

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions.Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering questions, stocking she

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions.Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering questions, stocking she