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Job DescriptionPhlebotomist Patient Services Representative Alternate Job Titles: • Phlebotomist I, • Clinical Support Technician, • Medical Specimen Collector, • Patient Care Lab Assistant, • Position Type: Contract, • Contract Duration: 3.5 months, • Pay Rate: $22 – $28/hour, • Shift/Hours: Monday – Friday, 8:00 AM – 5:00 PM (PST)Job SummaryAs a Patient Services Representative I (PSR I), you will provide essential front-line patient care, collecting high-quality blood specimens in a professional and compassionate manner. You will support both routine and life-critical diagnostics, ensuring each patient experience is safe, accurate, and confidential.Key Responsibilities, • Draw and prepare specimens for clinical and forensic lab testing, • Deliver a patient-friendly and professional collection experience, • Perform specimen processing tasks in line with lab standards, • Maintain cleanliness and compliance within the collection area, • Ensure proper documentation and recordkeeping, • Work independently in high-paced environments with minimal supervision, • Support scheduling flexibility including weekends, holidays, and on-call hoursRequired Experience, • High school diploma or equivalent, • Minimum of 6 months of phlebotomy experience, • Excellent pediatric and geriatric blood collection skills, • Phlebotomy certification required in California, • Proficient in keyboarding and data entry, • Independent work ethic and customer-oriented mindsetNice-to-Have Experience, • One or more years of phlebotomy experience, • Medical assistant or paramedic background, • Experience in a service, retail, or patient-facing environment, • Bilingual Spanish preferredRequired Skills, • Blood Collection (All Age Groups), • Patient Interaction & Trust Building, • Specimen Labeling & Processing, • Clinical Data Entry, • Schedule FlexibilityPreferred Skills, • Forensic Collection Knowledge, • Bilingual Communication (Spanish preferred), • High-Volume Patient HandlingAdditional Skills, • Compliance Awareness, • Team Collaboration, • Empathy in Clinical SettingsBenefits, • Medical, Vision, and Dental Insurance Plans We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Lead Mental Health Technician (MHT IV) PAY RANGE: $27.50-$34.72 Per Hour REPORTS TO: Chief Nursing Officer DESCRIPTION OF POSITION: As with all levels of the MHW career ladder, the Lead Mental Health Worker also provides direct patient care to all patients with emotional or psychiatric disorders; supports therapeutic milieu; and ensures safety and well-being of patients. Carries out general nursing assistance necessary to treatment of adolescent, adult, or older adult patients as assigned. Additionally, the Lead Mental Health Worker maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures) and supervises the work of the other MHWs during his/her tour of duty and assigned area(s). KEY RESPONSIBILITIES: • Treatment Planning: Participate in treatment planning: (a) helps identify patients' problems, needs, and strengths; (b) suggests modifications to treatment plan based on observations of patients' behavior; (c) provides input into discharge planning., • Patient Care: Participate in implementing patients' treatment plans by: (a) monitoring patients' progress; (b) communicating information regarding patients' behavior to other members of treatment team; (c) maintains communication with patient, family members, and referral sources in patients' interest; (d) co-facilitates didactic, educational, and community groups within the context of the adolescent treatment program; (e) encourages and facilitates patients' participation in therapeutic activities; (f) supervises patients to ensure their safety and their involvement in treatment; (g) provide input during shift report., • Hall Monitor: An important role in the care of the patient includes the assignment as Hall Monitor. The Hall Monitor is responsible for the safety and security of both staff and patients. The Hall Monitor observes the interaction between patients as well as the interactions between staff and patients that occur in the hallway. The Hall Monitor must report all suspicious activity to the appropriate nurse in charge of the unit as soon as possible and also notify unit staff of potential boundary violations., • Patient Attendant: Accompany and transport patients as assigned. Orient new patients to unit, program, and milieu. Assists patients in carrying out activities of daily living, when congruent with the patients' treatment plan and needs, age, and developmental level.Maintains a safe, orderly, and therapeutic physical environment for patients. Participate in maintaining the therapeutic milieu on the unit, enforces the level system or other methods of behavior management., • Patient Records: Maintain patient, program, department, and related documentation. Carry out clerical and administrative assignment to support patient care and department and organization operations., • Training Activities: Complete orientation and competency assessments as required for position. Participate in activities enhancing professional growth and development., • Other Duties: Upholds the Organization's ethics and customer service standards. Performs related duties, as requested. Lead MHW Duties: • In charge of their MHW team for the shift & assigned unit(s), • Double checks that all MHW documentation is completed, • Assists with teaching new employee classes and ongoing education, including code green drills, • Provides input for MHW evaluations, • Does real time coaching to peers if improvement needed, • Assigns tasks to MHW’s for their shift (cafeteria, property room, groups), • Ensures all patient belongings are accounted for upon discharge, • Assists nurse manager with implementation of new processes or changes to current practices Education/Licensure • High School graduate or equivalent., • Behavioral science undergraduate degree required (Psychology, Social work, Sociology). Candidate may be considered if pursuing advanced degree in nursing or relevant field. May consider combination of relevant college coursework completion and extended relevant experience., • Current CPR (or obtained during initial orientation period)., • Verbal de-escalation and physical intervention program (as approved by the CNO) obtained during initial orientation period. Knowledge and Experience: • High school level reading and writing skills; legible handwriting, • 5+ years’ experience as behavioral health worker/technician in an inpatient and/or partial psychiatric/mental health setting with a knowledge of psychiatric/chemical dependency patient care techniques, demonstrated understanding of mental illness and related behavioral management techniques. At least two years with a Signature Hospital or a degree in relevant clinical discipline. Experience facilitating non-therapeutic patient groups. Demonstrated ability to train, onboard, and coach others., • Familiarity with medical and psychological terminology and human behavior principles preferred, • Basic knowledge of human growth and development helpful, • Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful, • Ability to maintain professional boundaries Skills and Abilities: • Maintains confidentiality of patients at all times, • Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds., • Skills in teaching or assisting with activities of daily living helpful, • Ability to work independently and as part of a team, • Good judgment, problem solving and decision-making skills, • Ability to work in a fast-paced, expanding environment Physical Requirements: Ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner; must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinions. Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 lb loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits • Health Insurance, • Vision Insurance, • Dental Insurance, • 401k Retirement Plan, • Healthcare Spending Account, • PTO Plan with Holiday Premium Pay, • Discounted Cafeteria Meal Plan, • Tuition Reimbursement

Job Description ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Mental Health Technician (Assessment & Referral) PAY RANGE: $23.50-$27.50 Per Hour REPORTS TO: Director of Assessment and Referral HOURS: Weekend Swing Shift DESCRIPTION OF POSITION: The Mental Health Worker provides direct patient care to all patients with emotional or psychiatric disorders, supports therapeutic milieu, ensures safety and well-being of patients and carries out general nursing assistance necessary to treatment of adolescents, adults, or older adult patients as assigned. The Mental Health Worker is the primary person responsible for the safety of the unit milieu. Environmental safety rounds are required each shift and ongoing safety assessments including securing contraband found within the milieu will be completed by the Mental Health Worker. Safety Observations are required to be documented and recorded in the patient’s medical record as ordered by the psychiatric provider or under the direction of the Registered Nurse. The Mental Health Technician (I – III) (Assessment and Referral) maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures). KEY RESPONSIBILITIES: • Treatment Planning: Participate in treatment planning: (a) helps identify patients' problems, needs, and strengths; (b) suggests modifications to treatment plan based on observations of patients' behavior; (c) provides input into discharge planning., • Patient Care: Participate in implementing patients' treatment plans by: (a) monitoring patients' progress; (b) communicating information regarding patients' behavior to other members of treatment team; c) maintains communication with patient, family members, and referral sources in patients' interests; (d) co-facilitates didactic, educational, and community groups within the context of the adolescent treatment program; (e) encourages and facilitates patients' participation in therapeutic activities; (f) supervises patients to ensure their safety and their involvement in treatment; (g) provides input during shift report., • Hall Monitor: An important role in the care of the patient includes the assignment as Hall Monitor. The Hall Monitor is responsible for the safety and security of both staff and patients. The Hall Monitor observes the interaction between patients as well as the interactions between staff and patients that occur in the hallway. The Hall Monitor must report all suspicious activity to the appropriate nurse in charge of the unit as soon as possible and also notify unit staff of potential boundary violations., • Patient Attendant: Accompany and transport patients as assigned. Orient new patients to unit, program, and milieu. Assists patients in carrying out activities of daily living, when congruent with the patients' treatment plan and needs, age, and developmental level. Maintains a safe, orderly, and therapeutic physical environment for patients. Participates in maintaining the therapeutic milieu on the unit, enforces the level system or other methods of behavior management., • Patient Records: Maintain patient, program, department, and related documentation. Carry out clerical and administrative assignment to support patient care and department and organization operations., • Training Activities: Complete orientation and competency assessments as required for position. Participate in activities enhancing professional growth and development., • Assist patients with activities of daily living such as hygiene and toileting. Education/Licensure • High school, GED, or equivalent required., • Current Cardiopulmonary Resuscitation (CPR) certification required, or obtained within initial orientation period., • Verbal de-escalation and physical intervention program as approved by the CNO., • English proficiency required. Knowledge and Experience • High school level reading and writing skills; legible handwriting, • Familiarity with medical and psychological terminology and human behavior principles preferred, • Basic knowledge of human growth and development helpful, • Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful, • Ability to maintain professional boundaries Skills and Abilities: • Maintains confidentiality of patients at all times, • Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds., • Skills in teaching or assisting with activities of daily living helpful, • Ability to work independently and as part of a team, • Good judgment, problem-solving and decision-making skills, • Ability to work in a fast-paced, expanding environment Physical Requirements: Ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner; must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinions. Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 dB loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits • Health Insurance, • Vision Insurance, • Dental Insurance, • 401k Retirement Plan, • Healthcare Spending Account, • PTO Plan with Holiday Premium Pay, • Discounted Cafeteria Meal Plan, • Tuition Reimbursement

Job Description GENERAL PURPOSE Under the administrative supervision of the Program Director, this at-will leadership position within a program is responsible for the day-to-day supervision of assigned staff and the assistance of the Program Director in the functioning of the program; may carry a small caseload of clients. Responsible for effectively coordinating and collaborating with funders and community partners. This is a management position responsible for all phases of the management process within the assigned program. ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. • Responsible for review and approval of all time and overtime worked promptly daily and at the end of the pay period., • Responsible for review and approval of all time-off requests., • Responsible for staff performance management., • Coordinates member services within the team., • Provides coordination of 24-hour member services., • Visits members periodically to provide direction and support., • Provides vocational support., • Assists Program Director with all areas of program development as needed., • Provides prompt intervention in the event of a crisis, both to stop the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis; provides “on-the-spot” counseling that is both helpful to the members and consistent with the philosophy of the program., • Ensures the safety, health, and well-being of members., • Completes paperwork as assigned promptly., • Reviews and approves staff mileage sheets., • Responsible for overseeing and co-signing of documentation for interns, graduate students, and PSCs., • Ensures that all staff abide by meal period and rest period rules. MINIMUM: A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation with an AA and four (6) years of varied experience as a provider of mental health services, or a Bachelor's Degree and (4) years experience, or a Master's Degree and (2) years experience. OPTIMUM: Preferred qualifications involve graduation with a master’s degree in social work, psychology, or a related field; four (4) years of varied experience as a provider of mental health services; one (1) year of supervisory/management experience; license eligible and current registration with the Board of Behavioral Sciences (BBS) as an AMFT, ACSW, or APCC. LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS • California driver’s license & current vehicle insurance/registration, • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles. Interested? Join us at our open interviews on Wednesdays from 2:00 PM - 4:00 PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670.