Healthcare call center jobs in California - Page 13

Job DescriptionSalary: 22 The Medical Assistant performs routine (noninvasive) patient care functions as described by license health care personnel following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter and peak flow measurement according to established policies and procedures. Applies warm or cold compresses. Collects urine, sputum and stool specimens by noninvasive techniques. Administers immunizations and medications per providers order after a licensed health care professional verifies the correct medication and dosage. Verification of competency is required. Performs venipuncture to obtain blood specimens. Performs simple lab tests, including urine pregnancy tests and finger sticks after appropriate training and verification of competency. Shaves and prepares the patients skins with antiseptic solution and explains the procedure as necessary. Performs PPD skin test placement after appropriate training and verification of competency. Documents measurement of PPD skin test and reports information directly to the provider or to a registered nurse. Demonstrates the ability to perform initial health data collection procedures, including vision and audiometric testing. Handles hazardous waste appropriately. Changes needle disposal box as needed. Applies principles of aseptic technique and infection control per policy and procedures. Consistently uses and reinforces proper body mechanics and appropriate personnel protection equipment. Provides basic health information and education to patients using established protocols. Works with patients on self-management goal contracts as per disease protocol and provider direction. As applicable, assist in retinal screening by: Capturing images of the eyes of diabetic patients using an automatic digital camera. Educating and setting appropriate patient expectations regarding the purpose and screening process. Uploading and transmitting patient images and reports through an on-line portal during or immediately after each screening. Collaborating with remote team members and management, as well as screening location staff. Performs routine clerical functions as assigned (i.e. make appointments, chart management, telephone calls, etc.). Takes and routes phone calls timely and efficiently. Schedules routine and follow up appointments. Contacts no-sow patients as directed. Completes routine form and logs and inputs program specific data into computerized system according to established procedure as required. Operates a computerized patient scheduling system according to organizational policies and procedures. Collaborates with providers to assure appropriate scheduling. Implements guidelines to properly schedule patients calling in for appointments. Participates in the follow up and monitoring of patient care services, including (but not limited) checking medical records for completeness of data, documentation of services, completion and mailing of disability forms, verification of hospital of delivery and mailing of prenatal records, relaying telephone messages to staff personnel and directing patients throughout the clinic as needed. Accurately files all patients labs, x-ray, EKG results and other documents after the provider has seen and signed off the information. Maintains a clean, neat and safe environment for office operations. Completes forms for Patient Assistance programs. Assists in quality improvement activities as directed. Assists medical personnel with procedures and/or diagnostic exams. Positions and drapes patient appropriately. Informs patient which provider will see him/her and approximate time it will take before patient is seen. Adjusts lighting as necessary. Assembles appropriate equipment. Assures patient privacy at all times. Be available to assist provider as needed. Maintains set-up for collection of all cultures and timely transport to the lab. Accurately perform visual, hearing testing. Notifies supervisor of repair needs and potential hazards in the workplace. Keeps patient exam rooms and work areas clean and stocked. Documents pertinent patient information, procedures and patient responses, following established guidelines. A record shall be made in the patient chart or other record of each technical supportive service performed by the medical assistant, indicating clearly the name, title MA-medical assistant, date and time. Implements proper documentation immediately after all tasks. Handles requests for information timely and appropriately; make sure that the provider has been aware of such request. Maintain confidentiality at all times. Discuss patient information only with appropriate clinic personnel when related to the care being provided. Maintains confidentiality for all documents that contain patient identifier information. Information given to a medical assistant about patient or family member clinical needs must be reported to the patient provider. Observe and respect confidentiality of information in regards to fellow employees. Assist in the maintenance, care and handling of medical equipment. Maintains standard of cleanliness, organization and adequate level of supplies for the exam rooms or assigned work area. Demonstrates correct and safe techniques in the use of equipment according to specific manufacturer instructions and policy and procedure manual. Know location, purpose and use of all equipment and supplies. Ensures that the delivery of services reflects the efficient and effective use of supplies and appropriate utilization of resources. Orders supplies as directed and report any outdates to the appropriate person. After competency training may perform autoclaving of supplies and instruments following manufacturer guidelines and established clinic procedures. Reports malfunctioning equipment to the manager. Follows appropriate procedure for cleaning of equipment. Participate in organizational programs/committees as assigned Participates in assigned staff and other meetings, including quality improvement, case conferences and in-service meetings. Participates in all safety programs that may include assignment to an emergency response team. Participates in hazardous waste and infection control assignments as required in the health center that may include being designated as an emergency responder to a hazardous substance release or spill; performing infection control data. Performs other duties and tasks as may be required or assigned. Teamwork and Interpersonal Skills. Consistently demonstrates behavior models ___________mission. Recognizes the needs of others and acts in the best interest of others. Demonstrates courtesy, mutual respect and compassion in dealing with others. Initiates and presents positive solutions to problems. Acknowledges and respects differences when they exist and find ways to communicate more effectively. Demonstrates adaptability to changes in a positive and professional manner. Maintains positive working relationships and fosters a cooperative work environment. Demonstrates effective working relations and works effectively as part of the team to facilitate the organization ability to meet goals and objectives. Demonstrates the willingness to accommodate requirements or changing priorities in the workplace. Maintain current knowledge; promote self-development and the advancement of knowledge and skills. Attends and participates in weekly/bi-weekly/monthly staff meetings. Attends educational programs and shares knowledge with peers. Incorporates on the job training into job skills. Learns new computer software skills as required. Learns to operate equipment to problem solve malfunctions. Responsibility and accountability for adherence to organizational and department standards and policy. Observes department guidelines concerning absences and reports absences in accordance with departmental procedures. Self identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor. Observes department guidelines to conduct personal business during breaks and lunch hour. Observes department guidelines to limit personal phone use and does not use the phone for personal out of area calls. Projects a positive professional image and adheres to organizational dress code. QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty, satisfactorily. Requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Completion of an accredited Medical Assistance certification program Knowledge and experience with Electronic Medical Records. Minimum of one year working in the healthcare field. Excellent interpersonal skills. Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times Superior customer service skills. KNOWLEDGE, SKILLS, and ABILITIES: Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds. Ability to handle a call center environment; work quickly and multi-task. Ability to exercise good judgment to handle calls appropriately. Ability to demonstrate good customer service. Bi-lingual (English/Spanish) preferred. Strong problem-solving skills. Ability to work independently, collaboratively, and possess strong time management skills. Excellent organizational skills and attention to detail.

Job DescriptionSalary: 22 The Medical Assistant performs routine (noninvasive) patient care functions as described by license health care personnel following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter and peak flow measurement according to established policies and procedures. Applies warm or cold compresses. Collects urine, sputum and stool specimens by noninvasive techniques. Administers immunizations and medications per providers order after a licensed health care professional verifies the correct medication and dosage. Verification of competency is required. Performs venipuncture to obtain blood specimens. Performs simple lab tests, including urine pregnancy tests and finger sticks after appropriate training and verification of competency. Shaves and prepares the patients skins with antiseptic solution and explains the procedure as necessary. Performs PPD skin test placement after appropriate training and verification of competency. Documents measurement of PPD skin test and reports information directly to the provider or to a registered nurse. Demonstrates the ability to perform initial health data collection procedures, including vision and audiometric testing. Handles hazardous waste appropriately. Changes needle disposal box as needed. Applies principles of aseptic technique and infection control per policy and procedures. Consistently uses and reinforces proper body mechanics and appropriate personnel protection equipment. Provides basic health information and education to patients using established protocols. Works with patients on self-management goal contracts as per disease protocol and provider direction. As applicable, assist in retinal screening by: Capturing images of the eyes of diabetic patients using an automatic digital camera. Educating and setting appropriate patient expectations regarding the purpose and screening process. Uploading and transmitting patient images and reports through an on-line portal during or immediately after each screening. Collaborating with remote team members and management, as well as screening location staff. Performs routine clerical functions as assigned (i.e. make appointments, chart management, telephone calls, etc.). Takes and routes phone calls timely and efficiently. Schedules routine and follow up appointments. Contacts no-sow patients as directed. Completes routine form and logs and inputs program specific data into computerized system according to established procedure as required. Operates a computerized patient scheduling system according to organizational policies and procedures. Collaborates with providers to assure appropriate scheduling. Implements guidelines to properly schedule patients calling in for appointments. Participates in the follow up and monitoring of patient care services, including (but not limited) checking medical records for completeness of data, documentation of services, completion and mailing of disability forms, verification of hospital of delivery and mailing of prenatal records, relaying telephone messages to staff personnel and directing patients throughout the clinic as needed. Accurately files all patients labs, x-ray, EKG results and other documents after the provider has seen and signed off the information. Maintains a clean, neat and safe environment for office operations. Completes forms for Patient Assistance programs. Assists in quality improvement activities as directed. Assists medical personnel with procedures and/or diagnostic exams. Positions and drapes patient appropriately. Informs patient which provider will see him/her and approximate time it will take before patient is seen. Adjusts lighting as necessary. Assembles appropriate equipment. Assures patient privacy at all times. Be available to assist provider as needed. Maintains set-up for collection of all cultures and timely transport to the lab. Accurately perform visual, hearing testing. Notifies supervisor of repair needs and potential hazards in the workplace. Keeps patient exam rooms and work areas clean and stocked. Documents pertinent patient information, procedures and patient responses, following established guidelines. A record shall be made in the patient chart or other record of each technical supportive service performed by the medical assistant, indicating clearly the name, title MA-medical assistant, date and time. Implements proper documentation immediately after all tasks. Handles requests for information timely and appropriately; make sure that the provider has been aware of such request. Maintain confidentiality at all times. Discuss patient information only with appropriate clinic personnel when related to the care being provided. Maintains confidentiality for all documents that contain patient identifier information. Information given to a medical assistant about patient or family member clinical needs must be reported to the patient provider. Observe and respect confidentiality of information in regards to fellow employees. Assist in the maintenance, care and handling of medical equipment. Maintains standard of cleanliness, organization and adequate level of supplies for the exam rooms or assigned work area. Demonstrates correct and safe techniques in the use of equipment according to specific manufacturer instructions and policy and procedure manual. Know location, purpose and use of all equipment and supplies. Ensures that the delivery of services reflects the efficient and effective use of supplies and appropriate utilization of resources. Orders supplies as directed and report any outdates to the appropriate person. After competency training may perform autoclaving of supplies and instruments following manufacturer guidelines and established clinic procedures. Reports malfunctioning equipment to the manager. Follows appropriate procedure for cleaning of equipment. Participate in organizational programs/committees as assigned Participates in assigned staff and other meetings, including quality improvement, case conferences and in-service meetings. Participates in all safety programs that may include assignment to an emergency response team. Participates in hazardous waste and infection control assignments as required in the health center that may include being designated as an emergency responder to a hazardous substance release or spill; performing infection control data. Performs other duties and tasks as may be required or assigned. Teamwork and Interpersonal Skills. Consistently demonstrates behavior models ___________mission. Recognizes the needs of others and acts in the best interest of others. Demonstrates courtesy, mutual respect and compassion in dealing with others. Initiates and presents positive solutions to problems. Acknowledges and respects differences when they exist and find ways to communicate more effectively. Demonstrates adaptability to changes in a positive and professional manner. Maintains positive working relationships and fosters a cooperative work environment. Demonstrates effective working relations and works effectively as part of the team to facilitate the organization ability to meet goals and objectives. Demonstrates the willingness to accommodate requirements or changing priorities in the workplace. Maintain current knowledge; promote self-development and the advancement of knowledge and skills. Attends and participates in weekly/bi-weekly/monthly staff meetings. Attends educational programs and shares knowledge with peers. Incorporates on the job training into job skills. Learns new computer software skills as required. Learns to operate equipment to problem solve malfunctions. Responsibility and accountability for adherence to organizational and department standards and policy. Observes department guidelines concerning absences and reports absences in accordance with departmental procedures. Self identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor. Observes department guidelines to conduct personal business during breaks and lunch hour. Observes department guidelines to limit personal phone use and does not use the phone for personal out of area calls. Projects a positive professional image and adheres to organizational dress code. QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty, satisfactorily. Requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Completion of an accredited Medical Assistance certification program Knowledge and experience with Electronic Medical Records. Minimum of one year working in the healthcare field. Excellent interpersonal skills. Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times Superior customer service skills. KNOWLEDGE, SKILLS, and ABILITIES: Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds. Ability to handle a call center environment; work quickly and multi-task. Ability to exercise good judgment to handle calls appropriately. Ability to demonstrate good customer service. Bi-lingual (English/Spanish) preferred. Strong problem-solving skills. Ability to work independently, collaboratively, and possess strong time management skills. Excellent organizational skills and attention to detail.

Job Description An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. Duration: 6-month contract, with very likely extensions up to/over a year on contract before potentially converting perm Hours: M-F – must be able to work any shift between 7am-7pm Requirements: • HS Diploma, • 2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians, • Proficient in EHR/EMR software, • 2+ years experience scheduling patient appointments for multiple physicians, • Proficient in Epic software, • Experience verifying insurances, • Basic experience with Excel and standard workbooks, • Experience with Genesis phone systemCompany DescriptionAt Insight Global, we’re more than just a staffing agency — we’re a people-first solutions firm that believes in the power of connection. With a nationwide presence and a reputation built on trust, integrity, and results, we specialize in placing top-tier talent across healthcare, IT, education, engineering, and professional services.At Insight Global, we’re more than just a staffing agency — we’re a people-first solutions firm that believes in the power of connection. With a nationwide presence and a reputation built on trust, integrity, and results, we specialize in placing top-tier talent across healthcare, IT, education, engineering, and professional services.

Job Description Day To Day: An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. Company DescriptionAt Insight Global, we’re more than just a staffing agency — we’re a people-first solutions firm that believes in the power of connection. With a nationwide presence and a reputation built on trust, integrity, and results, we specialize in placing top-tier talent across healthcare, IT, education, engineering, and professional services.At Insight Global, we’re more than just a staffing agency — we’re a people-first solutions firm that believes in the power of connection. With a nationwide presence and a reputation built on trust, integrity, and results, we specialize in placing top-tier talent across healthcare, IT, education, engineering, and professional services.

Job Description Job Title: Healthcare Customer Service Specialist Location: Mission Valley, San Diego, CA Employment Type: Full-Time | On-Site A rapidly growing healthcare organization in Mission Valley is seeking a compassionate and detail-oriented Healthcare Customer Service Specialist to join our client’s team. This is an exciting opportunity to make a meaningful impact while growing your career in a supportive and fast-paced environment. In this role, you will be the first point of contact for patients and providers, helping to ensure a positive experience through professional, timely, and accurate service. You’ll handle incoming calls, schedule appointments, verify insurance, and assist with general inquiries related to patient care and services. Key Responsibilities: * Answer high-volume inbound calls and respond to patient inquiries * Schedule, confirm, and update appointments * Verify insurance coverage and collect necessary documentation * Provide accurate information about services, policies, and billing * Maintain detailed and accurate records in the system * Collaborate with medical and administrative staff to support patient needs Qualifications: * 1–2 years of customer service experience, preferably in healthcare * Call center experience is a plus * Excellent communication and problem-solving skills * Familiarity with medical terminology and insurance verification is a plus * Proficient in Microsoft Office Working Hours: * Full-time * Onsite * Monday- Friday * 8am-5pm PST Position Details: * Location: Kearny Mesa, San Diego * Contract to hire role * Compensation: $24.00 per hour If you meet the qualifications and are interested in this opportunity, please apply now — we are conducting interviews immediately! Pay Details: $24.00 per hour Search managed by: Ciara Norton Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Department: Crisis Programs Location: South Valley Center 2 Reports to: Clinical Program Manager Status: Full-time Salary Range: $91,900-$119,470 FLSA: Exempt Organization Information WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. Position Summary The Crisis and Access Line Supervisor manages daily operations of the crisis and access lines under the supervision of the Chief Deputy, Director, Associate Director, and Program Manager. This role oversees shift coverage, supervises staff, and supports high-quality service delivery through live monitoring and real-time feedback. The Supervisor also manages onboarding and training, maintains accurate documentation and performance metrics, and ensures adherence to clinical policies and county standards. Additionally, the position supports program development, quality assurance, and continuous improvement initiatives. Required Qualifications • Bachelor’s degree in Behavioral Science or related field; OR 4 years of direct experience in suicide prevention and crisis services; Master’s degree in a mental health-related field preferred., • Proven knowledge of suicide prevention practices and local behavioral health resources., • Experience supervising staff or volunteers in a clinical/crisis setting strongly preferred., • Coordinate and facilitate meetings and trainings., • Strong interpersonal and supervisory skills, with the ability to manage conflict, coach performance, and build positive team culture., • Ability to manage multiple priorities in a fast-paced, high-stress environment., • Excellent written and verbal communication skills, including public speaking., • Proficiency in Microsoft Office and electronic communication tools (Outlook, Excel, PowerPoint, Calendar)., • Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality., • Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing., • Assist and support the Center/Department/Program to meet standards of High Reliability. Essential Responsibilities • Manage daily crisis line operations and ensure adequate coverage across all shifts., • Oversee performance of staff and volunteers; provide coaching, supervision, and evaluations., • Ensure compliance with clinical policies, administrative procedures, and national standards., • Assist with staff onboarding and facilitate initial and ongoing training programs., • Oversee and continuously improve the training process for new hires and volunteers., • Support live monitoring of calls/chats/texts and provide real-time supervision and feedback., • Develop, update, and maintain training materials, manuals, and reports., • Track and report program performance and quality metrics to leadership., • Coordinate recruitment, screening, and processing of new staff and volunteers., • Ensure accurate documentation, data collection, and maintenance of confidential records., • Facilitate team meetings, training sessions, and outreach presentations., • Monitor Avatar entries for quality assurance and respond to performance concerns., • Provide consultation, debriefing, and support for high-risk or emergency interventions., • Cover shifts as needed, including nights, weekends, and holidays., • Respond to crisis counselor questions and resolve scheduling issues during “on-call” hours., • Promote a collaborative, inclusive team environment aligned with organizational values., • Participate in Quality Assurance and program improvement initiatives., • Maintain current knowledge of best practices in suicide prevention and crisis intervention. Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement. • Paid bereavement and jury duty leave, • 11 paid holidays per year, • Paid time off, • Paid sick leave, • Flexible Spending Program, • Company paid malpractice insurance for all providers, • Professional development hours offered annually Physical Demands and Work Environment The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WellSpace Health is an Equal Opportunity Employer Company DescriptionWellSpace Health has provided care and support to individuals and families throughout the Sacramento region since 1953. Our focus has always been to offer a full range of quality medical care, dental care for children and adolescents, mental health and behavioral health services to underserved populations. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission. WellSpace Health is a statewide leader in designing and delivering integrated care that treats the whole person, body and mind. Our people-first approach to comprehensive healthcare means that patients are embraced by a “blanket of care” delivered with competence and compassion.WellSpace Health has provided care and support to individuals and families throughout the Sacramento region since 1953. Our focus has always been to offer a full range of quality medical care, dental care for children and adolescents, mental health and behavioral health services to underserved populations. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.\r\n\r\nWellSpace Health is a statewide leader in designing and delivering integrated care that treats the whole person, body and mind. Our people-first approach to comprehensive healthcare means that patients are embraced by a “blanket of care” delivered with competence and compassion.

Job DescriptionPatient Access Coordinator Opportunities! Temp to Hire! Starting pay $ 18/hr. If hired on permanently, the pay increases to $ 24/hr + full benefits Location: AhaneimShift: M-F 8/5 MINIMUM REQUIREMENTS • 2-3 years of current call center experience is required (High preferred for healthcare/medical industry), • EMR System usage is a plus, • Medical terminology preferred

Job DescriptionDescription: About Us: Simply put, our purpose at Accelerated Urgent Care is to get you quality care when you need it. We aim to foster a supportive environment where our team members can develop their careers. To promote this goal, we’ve built a diverse and driven team of employees who are all eager to learn from one another and reach Accelerated Urgent Care’s mission of delivering exceptional healthcare to the patients and communities that we are privileged to serve. We are ... a fast-growing company that doubles in size year after year since 2012! Recognized as Kern County’s Top Urgent Care center 6 years in a row! Dedicated to our employees’ career growth; 65% of our Administration and Management team members have been internal candidates! 16 clinics strong across 5 regions in California and growing! Our Core Values: Friendliness, Competence, Respect, Teamwork, Compassion, Hard work, Integrity, Humility, Dedication! Job Overview: Our receptionist position is responsible for scheduling and interacting with patients via telephone, face to face, email, and performs a range of duties which includes gathering required information in preparation for the patient’s on-site appointment. Work is performed in a medical office setting. Essential Responsibilities: • Welcomes all patients and visitors by greeting patients and visitors in person or on the telephone., • Handles all incoming telephone calls from patients, makes appointments and answers general questions and inquiries., • Uses computer systems to refer to existing patient information or set up new patients in the scheduling tool., • Maintains registration flow by efficiently moving patients through the process and readying them for clinical staff using Experity., • Interacts with patients by answering questions, providing information, and keeping the reception area in order., • After completion of the call and input of the patient information, the representative checks records verifying the details entered and adds any additional notes that may be necessary., • Explains all current fees and patient financial responsibility and informs the patient of payment required for existing balances due at or before the next appointment., • Schedules to ensure efficient patient flow based on predetermined appointment availability., • Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential., • Follows up with patients when they are a no-show for an appointment and may make calls to patients asking if they were satisfied with the service they received., • Maintains general filing system and files appropriate correspondence electronically or manually., • Receives, directs and relays telephone and fax messages., • Responds to calls efficiently, not putting timesaving before the quality of service., • Maintain inventories of supplies and provide a list of what is needed to the Team Leader., • Must be able to cover Medical Reception/Call Center desk as needed., • Performs other general administrative tasks as directed by the team lead. Requirements: Minimum Requirements | Qualification: • High school diploma or GED required., • Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role., • Knowledge of multi-line phone systems., • Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping., • Knowledge of customer service principles and practices., • Demonstrated initiative and strong organizational skills., • Exceptional interpersonal communication skills with a positive tone and welcoming body language., • Ability to work independently on assigned tasks as well as to accept direction on given assignments., • Deals with confidential information and/or issues using discretion and judgment., • Must be able to sit for long periods of time, have the manual dexterity to work computer systems and keyboard., • Must be able to have face-to-face conversations with patients and staff., • Prior Call Center experience in a medical office. Position Hours: Varied - Rotating Shifts Job Type: Part-time Benefits: Medical, Dental, Vision, Life and PTO.

Job Description Pay: $19.00 - $23.00 per hour Job description: • Background: At RIS Rx, we believe that no patient should be left behind. We are a healthcare technology and service organization based in Newport Beach, CA, dedicated to providing superior services with a high degree of proficiency in the pharmaceutical industry. We are looking for a Patient Care and Reimbursement Specialist who is passionate about ensuring that patients have access to the best possible care and who is eager to join a team of curious, courageous, and collaborative people in an inspiring environment. If you are passionate about helping patients access the care they need and want to join a team of curious, courageous, and collaborative people who share your determination to tackle the world's toughest medical challenges, we invite you to apply for this exciting opportunity. JOB TYPE: Full-time EXPERIENCE: • Data Entry and Call Center Experience: 1-2 years (Preferred), • Understanding the implications of new information for both current and future problem-solving and decision-making., • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Coaching and Staff Management, • Experience working with MS Office and Excel, • Leadership Skills, • Customer Service, • Attention to Detail & the Ability to Multi-task., • Organization and Time Management Skills, • Decision Making and Judgment, • Accountability and Dependability, • Ethics and Integrity, • Relationship Building, • Technical Knowledge, • Multiline telephone systems, • Microsoft Word Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Shift: • 8 hour shift Work Location: In person Company DescriptionOur fundamental pillars – Resilience, Innovation, Service – inspire us to overcome challenges, develop pioneering solutions and deliver exceptional support for life sciences organizations. As a leader in the healthcare technology space, RIS Rx provides the transparency required for pharmaceutical manufacturers to make swift and intelligent financial decisions centered around patient well-being. Delivering innovative solutions for patient prosperity. At RIS Rx, we believe in delivering bespoke healthcare solutions that address unique patient and business needs. Our software integrates seamlessly with our customers’ systems, ensuring better treatment outcomes and improved program efficiencies. Our proprietary software and solutions are born out of deep industry knowledge and experience and allow RIS Rx to address the complex demands of today’s healthcare systems.Our fundamental pillars – Resilience, Innovation, Service – inspire us to overcome challenges, develop pioneering solutions and deliver exceptional support for life sciences organizations.\r\n\r\nAs a leader in the healthcare technology space, RIS Rx provides the transparency required for pharmaceutical manufacturers to make swift and intelligent financial decisions centered around patient well-being.\r\n\r\nDelivering innovative solutions for patient prosperity.\r\nAt RIS Rx, we believe in delivering bespoke healthcare solutions that address unique patient and business needs. Our software integrates seamlessly with our customers’ systems, ensuring better treatment outcomes and improved program efficiencies.\r\n\r\nOur proprietary software and solutions are born out of deep industry knowledge and experience and allow RIS Rx to address the complex demands of today’s healthcare systems.

Job Description Do you have a strong passion for making a positive impact on the lives of others? We are actively seeking a committed individual to join our dynamic team as a Medical Assistant- Behavioral Health! Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The Chinatown Service Center (CSC) is a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los Angeles. We are expanding our team to continue our legacy of compassion and empowerment. For further information on CSC, Visit our website at . CSC'S Mission Statement: To provide outstanding services and advocacy that promote a better quality of life and equal opportunities for immigrants and other communities. CSC'S Vision Statement: Thriving Lives in Empowered Communities CSC'S Behavioral Health Department contributes to the Mission and Vision by: Providing outstanding mental health and substance use services to vulnerable populations, Championing advocacy and promoting positive life outcomes, and Embracing cultural competency and diversity. CSC'S Medical Assistant - Behavioral Health’s Purpose: The Medical Assistant is responsible for providing quality patient care by assessing their medical history, taking vital signs, and performing necessary laboratory, health screening procedures and assist providers with patient care. As a Behavioral Health Medical Assistant at CSC, You will: • Conduct initial patient assessment, vital signs, EKG, figure stick for Hemoglobin, blood glucose levels, perform urine dipstick and pregnancy test or other tests as needed, • Perform accurate EHR documentation., • Obtain blood specimen from a patient by means of vein puncture of skin puncture according to standard clinic protocol and procedure., • Administer injection/ immunization as ordered by a medical BH provider., • Maintain cleanliness of the exam room and clinic room areas by utilizing infection control techniques., • Ensure supplies are stocked with necessary supplies and instruments., • Check refrigerator temperature twice daily and record it on the temperature log, • Work collaboratively with CSC providers to assist clients in meeting their behavioral health goals, • Verify and support enrollment in medical care, particularly for uninsured and underserved clients., • Refer clients to appropriate services within the care system to promote positive health outcomes and self-sufficiency, ensuring follow-through., • Provide advocacy and support to clients to assist in their navigation of various health and social systems, • Coordinate care and ensure client is able to access needed behavioral health services within the agency or through various levels of care available in the community, • Assist clients to address barriers related to engagement with behavioral health services such as providing appointment reminders and arranging for transportation, • Collaborate with caregivers, physicians and nursing services, mental health providers, law enforcement, fire departments, and representatives of other service agencies to develop service plans, evaluation, and monitoring of cases., • Maintain client files according to agency policy and complete documentation promptly., • Participate actively in staff meetings to contribute to clinic development and staff training., • Travel to programs, events, or sites as needed., • May need to travel between sites to support providers., • High School Diploma or GED required, Bachelor’s degree preferred, in a healthcare, social services, human services., • Medical Assistant Certified preferred., • Minimum 1-year of clinical experience preferred., • Computer literacy in any health information systems., • Ability to work in a fast-paced environment., • Bilingual/bicultural English and Chinese (Cantonese and/or Mandarin) or Spanish preferred., • Comfortable and knowledgeable about the healthcare and/or behavioral health industry., • Ability to display sensitivity to all cultures., • Self-motivated, self-driven, and able to work independently within the scope of assigned tasks with minimum supervision., • Resourceful and flexible in response to changing environments and needs., • Customer service skills with excellent communication and interpersonal skills, including writing, speaking, verbal, in-person, and via telephone, email, and web posting correspondence., • Proficient in word processing and data entry using Macintosh, Microsoft Word, Excel, and Outlook., • Requires standby, flexibility, and/or call-back availability., • Field work may be required., • Reliable Transportation., • Ability to work in a fast-paced, high-intensity environment., • Conflict management, critical thinking, and problem-solving skills, • Successfully meet the post-offer/pre-hire physical, and fingerprint, requirements and receive an eligibility status for the Level II Background Check required by the State of California. CSC's Employees Enjoy: • Daytime work hours;, • Competitive Pay within the Nonprofit industry, commensurate with experience;, • Semi-Monthly paychecks;, • Collaborative and supportive work environment;, • Opportunities for career growth and professional development;, • Assistance with CMEs/CEUs required in your role with CSC;, • Assistance with State Professional License Renewals;, • Group Health, Dental, Life and AD&D, for those who work thirty (30)+ hours consistently;, • Paid Holidays for regular Full-time and Part-time status;, • Bonus Paid Holiday for their Birthday, for regular Full-time and Part-time status;, • Accrued Paid Sick Leave for all levels of employment;, • Accrued Paid Vacation for those who work thirty (30)+ hours consistently;, • 403(b) Retirement Plan with up to a 4% matching;, • 457(b) Nonqualified Plan for those who meet the minimum "highly compensated" annual salary required;, • Employee Assistance Program (EAP);, • Tuition Reimbursement opportunities for job-related coursework at an accredited Community College, State College, or University;, • Annual time to find, enroll, reenroll, or appear at the event(s) for Child(ren) School/Childcare programs;, • Leave of Absence with job protections and more. If you are a committed advocate with a strong sense of serving the community and a desire to make a positive impact, we encourage you to apply for this meaningful opportunity to Join Chinatown Service Center (CSC) in our mission to build a resilient and united community against hate and violence. Let's create a future where thriving lives and empowered communities are the norm. Together, we can make a lasting difference! Chinatown Service Center (CSC) is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in fostering positive change and empowerment in our communities!

Job DescriptionSalary: 22 The Medical Assistant performs routine (noninvasive) patient care functions as described by license health care personnel following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter and peak flow measurement according to established policies and procedures. Applies warm or cold compresses. Collects urine, sputum and stool specimens by noninvasive techniques. Administers immunizations and medications per providers order after a licensed health care professional verifies the correct medication and dosage. Verification of competency is required. Performs venipuncture to obtain blood specimens. Performs simple lab tests, including urine pregnancy tests and finger sticks after appropriate training and verification of competency. Shaves and prepares the patients skins with antiseptic solution and explains the procedure as necessary. Performs PPD skin test placement after appropriate training and verification of competency. Documents measurement of PPD skin test and reports information directly to the provider or to a registered nurse. Demonstrates the ability to perform initial health data collection procedures, including vision and audiometric testing. Handles hazardous waste appropriately. Changes needle disposal box as needed. Applies principles of aseptic technique and infection control per policy and procedures. Consistently uses and reinforces proper body mechanics and appropriate personnel protection equipment. Provides basic health information and education to patients using established protocols. Works with patients on self-management goal contracts as per disease protocol and provider direction. As applicable, assist in retinal screening by: Capturing images of the eyes of diabetic patients using an automatic digital camera. Educating and setting appropriate patient expectations regarding the purpose and screening process. Uploading and transmitting patient images and reports through an on-line portal during or immediately after each screening. Collaborating with remote team members and management, as well as screening location staff. Performs routine clerical functions as assigned (i.e. make appointments, chart management, telephone calls, etc.). Takes and routes phone calls timely and efficiently. Schedules routine and follow up appointments. Contacts no-sow patients as directed. Completes routine form and logs and inputs program specific data into computerized system according to established procedure as required. Operates a computerized patient scheduling system according to organizational policies and procedures. Collaborates with providers to assure appropriate scheduling. Implements guidelines to properly schedule patients calling in for appointments. Participates in the follow up and monitoring of patient care services, including (but not limited) checking medical records for completeness of data, documentation of services, completion and mailing of disability forms, verification of hospital of delivery and mailing of prenatal records, relaying telephone messages to staff personnel and directing patients throughout the clinic as needed. Accurately files all patients labs, x-ray, EKG results and other documents after the provider has seen and signed off the information. Maintains a clean, neat and safe environment for office operations. Completes forms for Patient Assistance programs. Assists in quality improvement activities as directed. Assists medical personnel with procedures and/or diagnostic exams. Positions and drapes patient appropriately. Informs patient which provider will see him/her and approximate time it will take before patient is seen. Adjusts lighting as necessary. Assembles appropriate equipment. Assures patient privacy at all times. Be available to assist provider as needed. Maintains set-up for collection of all cultures and timely transport to the lab. Accurately perform visual, hearing testing. Notifies supervisor of repair needs and potential hazards in the workplace. Keeps patient exam rooms and work areas clean and stocked. Documents pertinent patient information, procedures and patient responses, following established guidelines. A record shall be made in the patient chart or other record of each technical supportive service performed by the medical assistant, indicating clearly the name, title MA-medical assistant, date and time. Implements proper documentation immediately after all tasks. Handles requests for information timely and appropriately; make sure that the provider has been aware of such request. Maintain confidentiality at all times. Discuss patient information only with appropriate clinic personnel when related to the care being provided. Maintains confidentiality for all documents that contain patient identifier information. Information given to a medical assistant about patient or family member clinical needs must be reported to the patient provider. Observe and respect confidentiality of information in regards to fellow employees. Assist in the maintenance, care and handling of medical equipment. Maintains standard of cleanliness, organization and adequate level of supplies for the exam rooms or assigned work area. Demonstrates correct and safe techniques in the use of equipment according to specific manufacturer instructions and policy and procedure manual. Know location, purpose and use of all equipment and supplies. Ensures that the delivery of services reflects the efficient and effective use of supplies and appropriate utilization of resources. Orders supplies as directed and report any outdates to the appropriate person. After competency training may perform autoclaving of supplies and instruments following manufacturer guidelines and established clinic procedures. Reports malfunctioning equipment to the manager. Follows appropriate procedure for cleaning of equipment. Participate in organizational programs/committees as assigned Participates in assigned staff and other meetings, including quality improvement, case conferences and in-service meetings. Participates in all safety programs that may include assignment to an emergency response team. Participates in hazardous waste and infection control assignments as required in the health center that may include being designated as an emergency responder to a hazardous substance release or spill; performing infection control data. Performs other duties and tasks as may be required or assigned. Teamwork and Interpersonal Skills. Consistently demonstrates behavior models ___________mission. Recognizes the needs of others and acts in the best interest of others. Demonstrates courtesy, mutual respect and compassion in dealing with others. Initiates and presents positive solutions to problems. Acknowledges and respects differences when they exist and find ways to communicate more effectively. Demonstrates adaptability to changes in a positive and professional manner. Maintains positive working relationships and fosters a cooperative work environment. Demonstrates effective working relations and works effectively as part of the team to facilitate the organization ability to meet goals and objectives. Demonstrates the willingness to accommodate requirements or changing priorities in the workplace. Maintain current knowledge; promote self-development and the advancement of knowledge and skills. Attends and participates in weekly/bi-weekly/monthly staff meetings. Attends educational programs and shares knowledge with peers. Incorporates on the job training into job skills. Learns new computer software skills as required. Learns to operate equipment to problem solve malfunctions. Responsibility and accountability for adherence to organizational and department standards and policy. Observes department guidelines concerning absences and reports absences in accordance with departmental procedures. Self identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor. Observes department guidelines to conduct personal business during breaks and lunch hour. Observes department guidelines to limit personal phone use and does not use the phone for personal out of area calls. Projects a positive professional image and adheres to organizational dress code. QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty, satisfactorily. Requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Completion of an accredited Medical Assistance certification program Knowledge and experience with Electronic Medical Records. Minimum of one year working in the healthcare field. Excellent interpersonal skills. Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times Superior customer service skills. KNOWLEDGE, SKILLS, and ABILITIES: Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds. Ability to handle a call center environment; work quickly and multi-task. Ability to exercise good judgment to handle calls appropriately. Ability to demonstrate good customer service. Bi-lingual (English/Spanish) preferred. Strong problem-solving skills. Ability to work independently, collaboratively, and possess strong time management skills. Excellent organizational skills and attention to detail.

Job Description Cortica is looking for a full time, in center Medical Assistant join our growing team in Carlsbad, CA! We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! What will you do? • Assist with check in of in person and telehealth patients, • Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support, • Provide neuromodulation education and support to patients in accordance with Cortica's standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation), • Order and track labs, genetic tests, and imaging, • Intuit and anticipate the needs of medical staff, • Perform a wide variety of clerical procedures that require independent judgment, ingenuity, and initiative, • Know how to navigate a complex medical environment, • Understands the lines of communication, handles communications properly, and is dependable and collaborative, • Act as a liaison between the patient and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns, • Work with staff and understands appropriate scheduling process, willing to learn procedures/patient preps, • Assist Clinical office staff with scheduling issues in a timely manner, • Call in prescriptions, and process prescription denials, • Create new patient records, upload documents, and maintain accuracy in EMR with physical records, • Coordinate EEG referrals, • Prepare items for presentations as needed by the medical team, • Help with special projects and last-minute urgent assignments from leadership, • Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.), • Coordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets, • Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner, • Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor, • Cross train with other roles to ensure coverage We would love to hear from you if: • You have 2 years of medical administrative experience in a patient-facing healthcare setting., • You have 1 year working in pediatrics and/or childcare., • You have a high cognition for problem solving with a strong sense of preparation and maintaining a constant state of readiness. Your Compensation & Benefits • $2,000 continuing education stipend., • Receive competitive compensation, $21.50/hr to $26.88/hr, depending on experience., • 401k matching., • PTO and continuing education/wellness days., • Paid holidays., • Health, vision, dental, and pet insurance., • Referral bonuses. EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Fair Chance Ordinance Compliance Cortica is committed to fair hiring practices. Qualified candidates with criminal histories and/or driving violations will be considered and are not automatically disqualified from employment, consistent with applicable federal law, the California Fair Chance Act, and local ordinances. Driving Requirement This position requires the successful completion of a post-offer background check and a motor vehicle report review. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar. #LI-SS1 #PediatricsCareers

Job Description About the Role We’re looking for a compassionate and detail-oriented Member Services Representative to join our team. In this role, you’ll be the first point of contact for our health plan members—helping them navigate their benefits, resolve issues, and feel supported throughout their healthcare journey. Key Responsibilities • Respond to member inquiries via phone, email, and chat regarding benefits, eligibility, claims, and referrals., • Conduct welcome calls and assist members with account setup and portal navigation., • Explain plan coverage, policies, and wellness program requirements., • Document all interactions accurately and maintain compliance with HIPAA and internal privacy standards. • High School Diploma REQUIRED o Experience in a healthcare call center environment o Need at least 1 year of call center o High volume inbound calls 60-80 calls o Be able to multitask o Understanding HIPPA compliance, Medicare o Multi-line phone experience #westpriority25 Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Sep 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionDescription: Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in (Gardena). In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan. Core Responsibilities • Actively assists with the administrative support related to patientcare., • Inputs all patients’ information into VISTA/CPRS., • Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out., • Check patients in and/or out of the clinic., • Schedule clinic appointments., • Answers phones and timely relays messages., • Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items., • Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors., • Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives., • Support patient enrollment and retention in appointments, follow-up visits or nurse visits., • High School Diploma/GED or equivalent education, • Strong computer skills, EMR experience preferred, • Demonstrated high quality customer service & organization skills, • Minimum, 1-year experience in a clinical or call center environment (preferred)., • Must be credentialed and remain in good standing through the Veterans Health Administration (VA)., • Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract, • Proficiency in written and spoken English., • Energetic and optimistic demeanor

Job Description Vivo HealthStaff is seeking a Clinical Lab Scientist for a lab in the SF East Bay. This is a long-term temporary W2 position with benefits that can convert into a permanent position with our client. DUTIES / RESPONSIBILITIES: • Greet and screen all incoming visitors and direct them appropriately based on nature of visit; greet participants when they arrive and ensure they are seen by appropriate staff and directed to the appropriate program; ensure that visitors sign in and out of logbook or system and have appropriate ID name tags on., • Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team; provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately., • Demonstrate knowledge of and uphold established policies and procedures, objectives, quality assurance program, safety and regulatory standards., • Champion Healthcare Hospitality through the On Lok practice of G.R.E.A.T. for 5-Star service at the center., • Provide appropriate program and service information to program participants and advocate for them to ensure they are receiving attention timely., • Communicate regularly with Program Manager and/or Center Support Supervisor to provide feedback on center functioning, report inefficiencies, and propose strategies to improve workflows and processes that serve our team members and participants., • Organize mail and other packages; inform appropriate person/distribute accordingly., • Assist center staff & IDT members with administrative tasks as requested, including but not limited to assisting kitchen team with portable meal labeling on bags, assisting clinic staff with paperwork from providers, and assisting transportation with coordinating schedules., • Lock entry and/or fire exit upon closing; in coordination with program staff and security team, share responsibility for security of all entrances and exits to building., • May be responsible to support trouble shooting of on-call administrators and Medical Doctors (MDs)., • High School graduate or equivalent required., • Minimum of two (2) years of work experience in a customer-facing administrative role (i.e. walk-in customer service, reception)., • Minimum one (1) year experience working with the frail or elderly in a volunteer or professional capacity., • Experience and excitement to work with a diverse population of colleagues and participants., • Excellent interpersonal skills, including ability to communicate in a professional and warm manner and provide clear and accurate verbal and written communications., • Thrive in a busy, engaging environment with multiple interruptions and varied types of work., • Highly organized, able to prioritize tasks and conduct thorough follow-up., • Bilingual ability may be required for specific assignments (Bilingual Spanish/English, Mandarin/English or Cantonese/English)., • Computer proficient with experience in Microsoft Office Suite, scheduling systems, and other relevant office technology., • Familiarity and moderate technical understanding of office equipment; ability to troubleshoot and report issues to servicers, as needed., • Experience working with dementia population, preferred., • Experience with electronic health record system preferred., • Experience working within the framework of an interdisciplinary team preferred.

Job Description October 2023 POSITION: Pediatric Nurse Practitioner (PNP) RESPONSIBLE TO: Chief Medical Officer (CMO) Chief Operations Officer (COO) DEPARTMENT: Medical SUMMARY: The Pediatric Nurse Practitioner has clinical responsibilities to our pediatric patients. These include preventative and therapeutic measures for patient health care, which includes caring for children who have acute, chronic, and critical illnesses and conducting advanced physical assessments which can include referrals for more definitive care. The Pediatric Nurse Practitioner reports to Chief Medical Officer (CMO) and Chief Operations Officer (COO). EXPECTATIONS: • Arrives on time and adheres to set schedule., • Works flexible or extended hours where necessary, • Participates in health center in-services, listening and respecting others’ ideas, • Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health., • Use of professionalism and best efforts in your position. DUTIES and RESPONSIBILITIES • Health Care Services:, • Chart documentation according to clinic standards using SOAP charting, specific forms documentation, referrals and ordering specific tests. Documentation of acute and chronic problems with medication., • Health maintenance care, including well-child exams and childhood immunizations., • Routine developmental screenings, • Diagnosis and treatment of common childhood illnesses, • Chart documentation according to clinic standards using SOAP charting, specific forms documentation, referrals and ordering specific tests. Documentation of acute and chronic problems with medication., • Follow-up on specific disease categories and no show evaluations., • Review laboratory, x-ray and referral documents prior to filing., • Health Education coordination for patient follow-up for specific health education issues., • Refer to approved medical protocols and/or guidelines for treatment., • Participates in on-call schedules., • Will provide phone triage on rotational basis approximately once every 3-5 months on weekends or during evening hours., • Medical Records:, • Record/dictate, in timely fashion, notes for each patient visit using SOAP format., • Will follow Medical Records guidelines for chart maintenance., • Provide accurate date on encounter form. Read and sign off on all medical records, lab results, and other patient data, prior to being filed in patient chart., • Consultation and Referrals:, • Consultations with Medical Director for problems beyond standardized procedures. Consult physicians as needed., • Consultation with Medical Director for referrals., • Referrals to other providers as indicated with Health Education referrals as indicated per protocols., • Teamwork Expectations:, • Participate in clinician peer review process., • Participate in CQI: Quality Improvement Meetings and discussions as requested., • Interact with and maintain referral resources., • Will refer to support services (when appropriate) for counseling and education., • Is responsible for providing in-put to Chief Medical Officer for resource development, staff, facility, equipment, supplies, etc., • Meeting attendance at monthly General Staff Meeting and Monthly Departmental Clinician Meeting., • Efficient productivity levels according to health center standards., • Participates in daily huddles with care team, consisting of Medical Assistant, Front Support staff member and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care. Minimum Requirements: Education: • Must maintain current CPR/BLS certification Skills: • Bilingual (English/ Spanish) preferred, • Interest in and willingness to promote individual acute, chronic and preventable care programs and concepts., • Ability to establish a genuine positive interaction with patients and staff, • Agrees with and upholds the mission of the health center with patients and staff Physical Requirements: • Must be able to move up to 20 pounds and push up to 50 pounds (on wheels)., • Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents., • Must have high manual dexterity., • Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling. By signing this I acknowledge that I am physically and mentally capable to perform all the services required by this job description, with, or the professional staff bylaws of, the healthcare organization to which I am applying with or without reasonable accommodation, according to accepted standards of professional performance and without posing a direct threat to the safety of patients. Provider Name Provider Signature Date Joel Ramirez, MD, CMO / Department Head Signature Date

Malone Healthcare - Nursing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Bakersfield, California. • Specialty: Cardiac Cath Lab, • Discipline: RN, • Duration: 16 weeks, • 40 hours per week, • Shift: 10 hours, days, • Employment Type: Travel - Unit: Cardiac Cath Lab -Basic EKG interpretation test assigned during orientation. Critical care RNs (ED/ICUs/PICU) will have more than just the basic interpretation test (like those included in the STEMI curriculum and Procedural Sedation curriculum assigned to them). - # of Suites: 5 Suites: 2 suites primarily for coronary cases; 1 suite - peripheral cases; 1 suite - vascular & neuro cases; 1 suite for EP cases (electrophysiology) - Cases/day: Varies anywhere from 10 - 22 cases per day total - Types of cases: Cardiac/Coronary, Vascular, Peripheral, General IR (interventional radiology), EP & Neuro intervention. All perm staff cross-trained in each area. Travelers will not be cross-trained; however must have current cath lab experience. Must be comfortable with conscience & moderate sedation, procedural processes, airway management, cardiac drips, such as Integrilin, dopamine, & vasopressins, as well as balloon pumps. Scrubbing not required. - Certs: BLS & ACLS, and NIHSS (MUST BE THROUGH AHA) - Licensure: Current CA RN License - EMR System: Cath lab documentation is Merge, Hospital is Cerner. - Techs/Support Staff: Cases are done with 2 techs (1 scrubs & 1 monitors hemodynamics, etc…) RN does conscious sedation. Sometimes there will be a 4th person…could be an RN or a tech, depending on the case. There is also a 'Lead Tech' that is responsible for making the room assignments. - Hours/Shifts: 4x10s (or until cases are done) Start times vary, between 0630 & 0730 - Weekends: Not open on the weekends; however, see info regarding 'call' - Call: They are a STEMI (ST Elevated Myocardial Infarction) Center. They are not open on weekends; however, rotate 'call' for inpatient cases, urgent and emergent cases, etc...Ends up being 1X/week & 1 weekend/month. Weekend call runs from Friday evening trough Monday am; however, this is subject to change depending on the needs of the unit. - Scrub Color: Provided by the Hospital - Floating: No With a commitment to providing a higher standard of service and experience in patient care, Malone Healthcare places expert nurses and allied health professionals in rewarding careers throughout the United States. As a leading healthcare staffing agency, Malone’s focus on compliance and integrity translates to a seamless experience for our team members and partner facilities. When you work with Malone Healthcare, you can rely on over 50 years of proven experience placing exceptional professionals in quality healthcare settings. • Weekly pay, • Holiday Pay, • Guaranteed Hours, • Continuing Education, • 401k retirement plan, • Pet insurance, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits, • License and certification reimbursement, • Life insurance

Job Description Primary Duties and Responsibilities • Performs all Patient Access activities Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival/Registration, as assigned., • Obtains, verifies and updates patient demographic, financial information, insurance eligibility and benefits, to ensure patients are financial cleared for services and data accuracy in the system., • Performs proper system search to secure a medical record number or assign a new one without duplication.] Consistently follows CSMC Patient Identification Policy when assigning and verifying MRN., • Performs proper selection of physician(s) Referring, Attending, Admitting and PCP. Recognizes privileging issues (physician suspensions) and follows appropriate procedures., • Determines and explains patient estimates and financial obligations and collect funds to meet individual and department cash collection goals., • Ability to clearly explain registration and consent forms to the patient and obtain necessary signatures., • Maintains patient confidentiality., • Monitors and resolves WQs and Scorecard errors daily and without exception. PLEASE REVIEW SKILLS REQUIRED BELOW: Minimum: 1 year of customer service experience in healthcare setting & healthcare call experience Preferred: 2 years Healthcare experience working in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, and/or other revenue cycle related roles. Daily Case Load: Answering incoming calls/scheduling appts (volumes vary) Skills Required: Customer service experience Typing speed 40 words per minute Skills Preferred: Healthcare background, Scheduling experience, call center experience , knowledge of insurance plan FLU Vaccine required or Willing to take Vaccine if OFFERED Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Job DescriptionDescription: Roles and Responsibilities • Communicate with patients to obtain information required to process prescriptions, refills, access benefits and apply charges against co-pay cards., • Investigate and verify insurance benefits and eligibility for pharmacy and medical third-party claims for assigned cases., • Obtain prior authorizations; initiate requests, track progress, and expedite responses from insurance carriers and other payers, and maintain contact with customers to keep them continuously informed., • Review for accuracy of prescribed treatment regimen prior to submission of authorization, • Facilitate appeals process between the patient, physician, and insurance company; compose clinical appeals letters based of specific denial reason and patient’s clinical presentation and coordinate appointment of representative document., • Complete status check with insurance company regarding receipt/outcome of prior authorization and appeal; obtain approval information and activates copay cards based of eligibility and specific drug prescribed., • Track, report and escalate service issues arising from requests for authorizations, financial assistance or other issues that delay service., • Notify patients when their prescription has been transferred and follow up with specialty pharmacy to confirm the prescription was received (in some jurisdictions), • Coordinate verbal transfer by a pharmacist if specialty pharmacy has no record of prescription (in some jurisdictions); confirm with patient that prescription was received from alternate specialty pharmacy., • Complete a series of assessments mandated by either manufacturer contracts or operations and facilitate patient enrollment with manufacturer Hubs when required., • Document case activity, communications, and correspondence in computer system to ensure completeness and accuracy of patient contact records., • Ensure that work activities are conducted in compliance with regulatory requirements and the organization defined standards and procedures, and in a manner that provides the best available level of service and quality., • Perform or assist with any operations, as required to maintain workflow and to meet business needs., • Must be able to perform the essential job functions of this position with or without reasonable accommodation., • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies., • Report any misconduct, suspicious or unethical activities to the Compliance Officer, • Participate in surveys conducted by authorized inspection agencies., • Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator, • Participate in pharmacy committees when requested., • Participate in in-service education programs provided by the pharmacy., • Perform other related duties as assigned by supervisorRequirements:, • High School Diploma or GED, • Able to read medical charts., • 1 year of proven work experience in a healthcare, • Previous intake experience preferred but not required., • Superior telephone customer service skills., • Healthcare experience with a basic understanding of clinical terms and benefits investigation preferred., • Previous experience in a call center preferred where there is familiarity with metrics and a high level of accuracy and touches., • Strong organization skills as well as attention to detail., • Excellent knowledge of insurance benefit investigation process and techniques., • Demonstrated ability to manage a range of priorities and meet time commitments., • Excellent data management software skills with demonstrated adaptability to internal systems., • Demonstrated strength in listening, oral and written communications in English., • Pharmacy Technician Certification preferred but not required., • Any additional training in pharmacy/medical benefit access and requirements, preferred but not required., • CareTend experience preferred, but not required. Physical Requirements Employees in this role must meet certain physical demands to perform the essential functions effectively. Reasonable accommodations will be provided for individuals with disabilities to ensure they can perform these functions. This position involves frequent sitting and requires the ability to communicate effectively through talking and listening. Occasionally, the role requires standing, walking, and using hands to operate objects, tools, or controls. The employee may also need to reach with arms and engage in physical activities such as bending, kneeling, or crouching. Regularly, the employee must lift and move items weighing up to 20 pounds, with occasional lifting of items up to 50 pounds. Visual requirements include the ability to focus, as well as maintain peripheral vision and depth perception. EEO Statement We are committed to fostering a diverse and inclusive workplace. As an Equal Employment Opportunity (EEO) employer, we ensure that all employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We provide a work environment free from discrimination and harassment, and we celebrate diversity by creating an inclusive environment for all employees.

Job DescriptionJob Title: Patient Service RepresentativeJob Description We are seeking a dedicated and efficient Patient Service Representative who will play a key role in providing exceptional customer service to patients, vendors, insurance companies, and other medical facilities. The ideal candidate will handle a high volume of incoming calls and manage patient appointments effectively. Responsibilities • Answer 60-80 incoming phone calls daily to respond to inquiries from patients, vendors, insurance companies, and other medical facilities., • Provide excellent customer service by properly greeting, listening, assisting, directing, and closing each call., • Re-schedule patient appointments as required via telephone calls, SMS, or messages received through our Patient Portal., • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the EMR system., • Take clear and accurate messages on behalf of patients using an internal communication template., • Respond to patient questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols., • Maintain a good working relationship and effective communication within the department and with other departments for the benefit of the patient., • Demonstrate knowledge and understanding of SY Health programs and services., • Adhere to current department productivity and quality assurance requirements., • Minimum of 3 years of experience in customer service, call center, or healthcare setting., • Fluency in English for both spoken and written communication., • Exceptional phone manner., • Excellent interpersonal and communication skills. Join a team that values strong communication and interpersonal skills, fostering a collaborative and supportive work environment. We offer opportunities for growth and development within the healthcare industry. Work Environment This position is 100% onsite, providing an opportunity to work closely with a diverse team of healthcare professionals. Training schedules align with trainers, transitioning into a standard shift of 10 AM to 6 PM. Job Type & Location This is a Contract to Hire position based out of San Ysidro, California. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Sep 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionHealthcare Customer Service Specialist – San Diego, CA Are you passionate about healthcare and delivering exceptional customer service? Ready to launch your career with a respected healthcare organization? LHH is excited to partner with a leading healthcare provider in search of a dedicated Healthcare Customer Service Specialist to join their San Diego team. In this vital role, you’ll be the first point of contact for patients and providers—handling high volumes of inbound calls, routing inquiries to the appropriate clinical staff, conducting follow-ups, and ensuring accurate data entry. If you're looking for a meaningful opportunity with long-term potential, this could be your perfect fit. Position Type: Contract-to-HirePay Rate: Starting at $24.00/hourLocation: Onsite in Mission Valley, San Diego, CASchedule: Monday–Friday, 8:00 AM – 5:00 PM (Full-Time, 40 hours/week) Key Responsibilities • Answer inbound calls with professionalism and empathy, • Assist patients and healthcare professionals with inquiries, • Transfer calls to appropriate nurses or physicians, • Conduct outbound follow-up calls as needed, • Accurately input and manage data in internal systems, • Support general office tasks and clerical dutiesWhat We’re Looking For, • 1+ years of call center/customer service experience (healthcare preferred), • Excellent verbal and written communication skills, • Strong attention to detail and data accuracy, • A genuine passion for helping others and delivering quality serviceWhy You’ll Love This Role, • Competitive starting pay with potential for increases, • Opportunity to convert to a permanent role with excellent benefits and work from home, • Work with a mission-driven team in a respected healthcare setting, • Gain valuable experience in a fast-paced, patient-focused environmentApply Today!Interviews are happening now—don’t miss your chance to join a team that’s making a difference in healthcare every day. Pay Details: $24.00 per hour Search managed by: Alicia Fritzal Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Department: Safety and Security Reports to: Manager, Safety and Security Job Type: Full-time – Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles – Academy Museum Summary/Objective: The Security Supervisor will be responsible for supervising the shift operations, including conducting daily briefings, performing post checks, and training staff in accordance with the Academy Museum’s processes and procedures. This role ensures consistent application of operational standards and effective supervision of security operations during the assigned shift. The mid-shift schedule for this position is Thursday through Monday, 9:30 AM to 6:30 PM. Essential Functions of the Job: • When working Daily Operations, Supervisors will:, • Supervise staff to include training and coaching via verbal and/or written communications., • Ensure the delivery of high-quality customer service through regular contact with employees, guests, visitors and clients., • Review daily schedule and personnel deployment at the beginning of the watch. Document any changes to daily schedule, additional details, special events; assist with scheduling/staffing all vacancies while on duty., • Provide written reports and/or logs pertaining to daily activities during the shift; ensures all guests and employee concerns are reported., • Assess job performance, written recommendations, support for promotions, reassignment or adverse actions of staff., • Implement and adhere to all company policies and procedures., • Special projects and/or reports as assigned., • Perform additional functions, duties and specific tasks necessary to achieve assigned business objectives., • When working Special Events or Programs, Supervisors will:, • Manage and supervise security contractors during special events, load ins/outs and during daily operations., • Talent/VIP escort assignments during premiers, internal programs, and special events., • Manage and supervise security screening operation teams during internal Academy Museum events and external large-scale special events., • Conduct special assignments as needed, especially during the Academy Museum Gala., • When working in the Security Operations Center (SOC), supervisors will:, • Monitor security surveillance cameras, access control, and art protection systems., • Answer phones and operate an IP-based telephone system., • Operate a radio and use multi-channel communications., • Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting)., • Provide after-hours operations support., • Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls., • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems., • Ensure all systems within the SOC are functioning properly., • Evaluate information and respond with the appropriate communication and dispatch procedures., • Maintain discretion when sensitive and confidential information is revealed., • A high school diploma or equivalent certificate of completion., • A California BSIS guard card., • 3+ years of experience in security, public safety, or customer service., • Intermediate working proficiency using Outlook, Word, Excel, and PowerPoint., • Experience with security systems, access control, visitor management, and mass communication systems with the ability to train., • Experience working large-scale events and familiar with security screening operations., • Experience in de-escalating disputes with critical thinking ability for conflict resolution and problem-solving., • A highly polished and professional demeanor, along with excellent customer service skills., • Excellent organizational and time-management skills., • Effective verbal and written communication skills., • Strong knowledge of security, public safety, and emergency operations., • Ability to handle high-pressure situations and make sound decisions., • Ability to work independently while also being a team player., • Ability to motivate, lead, and coach staff., • Ability to effectively supervise and mobilize resources., • Ability to work flexible schedules and perform operational duties in an emergency on short notice., • Must be able to move and transport up to 25 lbs., • Must be able to climb stairs., • CPR/First Aid/AED certified., • 3+ years of experience in the entertainment industry., • 1+ years of supervisory experience., • Executive protection experience. Compensation: The expected salary for this role is $24.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. Benefits: • Comprehensive medical, dental, and vision coverage., • 15 days of PTO, plus company-paid holidays., • Additional time off including summer hours, winter hours, and a cultural floating holiday., • Paid sick leave., • Paid parental leave., • 401k retirement plan with a company match, • Clean Air Commuter Program, • Employee Assistance Program through CompPsych Guidance Resources., • Wellness benefits through Cigna Healthcare., • Free access to 16,000+ online courses through LinkedIn Learning, • Free Academy membership screenings, • Free tickets and screenings at the Academy Museum KsF5VKV5cq

Job Description Title: Customer Experience Associate I Location: Remote Compensation: $20-$22 an hour on W2 Duration: 6 Months Job Profile Summary Customer advocate role supporting our members and providers, facilitating care and service. This is a service position providing assistance to members, providers, and clients regarding various aspects of our programs, policies, and procedures. Responsibilities include handling incoming/outgoing calls related to healthcare related benefits. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations are to provide outstanding service to internal and external customers and strive to resolve callers' needs on the first call. Performance expectations are to meet and/or exceed customers' expectations and our quality standards. Job Description • Researches, articulately communicates medical information regarding a variety of services including: educating providers on claims, member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality/Protected Health Information (PHI), • Meets key performance indicators and service standards while showing compassion to members and providers per values and mission, • Identifies and responds to crisis calls with appropriate resource, • Facilitates routine referrals and triage decisions not requiring clinical judgment, • Comprehensively assembles and enters patient information into the appropriate delivery system, • Demonstrates flexibility in areas such as job duties and schedule to aid in better serving members and help achieve its business and operational goals, • Supports team members and participate in activities to help build a high-performance team, • Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal), • Responsible for staying abreast of operational changes, updating self to ensure accuracy, • Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies, • Leads or participates in activities as requested that help improve Care Center performance, quality, and culture, • Navigate systems, document customers' comments/information and forwards required information, • Responsible for reading and retaining information disseminated through multiple resources, ensuring calls are addressed accurately and appropriately per account information Company DescriptionThe mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by “bridging the gap” between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients’ and our contingent workers’ expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in aThe mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by “bridging the gap” between world class organizations and contingent workers.\r\n\r\nOur vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry.\r\n\r\nWhat We Stand For\r\nnetPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients’ and our contingent workers’ expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by.\r\n\r\nIntegrity\r\nWe deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself.\r\n\r\nEthics \r\nWe commit to maintaining the highest ethical standard in a

Job Description The Healthcare Customer Service Representative is responsible for securing information from patients, guardians, attorneys and/or auto insurance carriers. Additionally, a Customer Service Representative must keep meticulous records of activities and gathered information in our proprietary database. All contacts with anyone outside the company will be summarized in an auto date and time stamped note for each encounter. Healthcare Customer Service Representatives are expected to have experience using a computer. Good communication skills are necessary to converse with patients or insurance companies. On the job training also provided. Required Education High school diploma or equivalent Other Requirements Communication Skills: Customer service representatives should have strong verbal and written communication skills. They need to be able to convey information clearly and understand caller inquiries. Patience and Empathy: Dealing with caller's, especially those who may be upset or frustrated, requires patience and empathy. Representatives should be able to understand the patient's perspective and respond calmly. Problem-Solving Skills: Customer service representatives should be able to analyze situations, identify issues, and provide effective solutions. Time Management: Efficient time management is crucial in customer service. Representatives should be able to handle inquiries or issues simultaneously while ensuring each caller receives adequate attention. Adaptability: Customer service can be unpredictable, and representatives should be adaptable to different situations. This includes being open to new processes, tools, or changes in policies. Positive Attitude: A positive and friendly attitude can go a long way in creating a positive customer experience. Representatives should be able to maintain a professional and upbeat demeanor. Multitasking Skills: Customer service often involves managing several tasks at once. Representatives should be skilled in multitasking without compromising the quality of service. Technical Proficiency: Depending on the nature of the business, customer service representatives may need to use various software, CRM systems, or other tools. Technical proficiency is important for efficient support. Language: English, Spanish (preferred) Call Center/Data Entry Experience: 2 years preferred Shifts Day shift only. Monday - Friday, 8am to 4:30pm This is not a remote/work from home position. Benefits Subsidized health insurance after 60 days, dental/vision/life insurance, 401K plan, paid holidays (determined by company), sick days, vacation Benefit Conditions: • Waiting period may apply, • Detail-oriented -- quality and precision-focused, • Outcome-oriented -- results-focused with strong performance culture, • People-oriented -- supportive and fairness-focused Salary: $20.00 - $21.50 per hour

Job Description Role Insights This role of Client Service Professional is considered an essential position within the organization. The Call Center is the communication hub between our clients, patients, and internal departments. You will be required to accept incoming calls at a very rapid pace, problem solve any challenges presented with claims, authorizations for service, and various other issues. This is not a routine position as it requires energy, enthusiasm, and the desire to give 5 star quality service. The right candidate should have confidence in their abilities as a problem solver, and have the poise to execute solutions in a timely fashion. You will also be responsible for making follow-up calls to resolve challenges throughout your day. Good time-management is essential. Some of your Key Performance Indicators (KPI) will include the amount of inbound and outbound calls made/received per day, how many calls you will have needed to escalate to a manager versus concluding them on your own, and other various KPI’s. Primary Responsibilities · Receive inbound calls from Health Providers, Health Plans, and patients requesting status updates and information on Claims, Authorizations for Service, Eligibility for Service, and various other related Medical questions · Provide information on eligibility for medical services · Transfer calls to appropriate departments when applicable · Identify, research, and resolve any issues regarding Claims, Eligibility, Authorizations for Service, ETC. · Make outbound calls for follow up purposes when needed · Recognize and alert management of inappropriate trends in customer calls · Recommend process improvements · Document all calls and actions in AMM proprietary software · Other duties as assigned Required Skills and Abilities · Fluency in Korean is a MUST · High School Diploma, GED required. Associates degree preferred · 2+ years of call center experience is strongly preferred · 1+ year in medical or healthcare environment preferred · High energy and goal orientated · Problem solving and time management skills · Brilliant verbal and written skills · Proficient in Word, Outlook, Excel · Positive attitude with great interpersonal skills · Outstanding work ethic · World-class customer service skills · Ability to work Monday through Friday 8:00am – 5:00p AMM BENEFITS When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first: • Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan., • Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe., • Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future., • Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work., • Career Development: Tuition reimbursement to support your education and growth., • Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Security Ambassador 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision of the Program Manager, will work collaboratively with all MHALA staff to ensure the safety of employees, members, and visitors. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Work collaboratively with all MHALA staff to ensure the safety of employees, members, and visitors, • Create a welcoming environment for members, visitors, and staff offering information and a basic orientation to our services, • Secure the drop-in center and waiting areas for members, • Surveil the perimeter of MHALA sites and parking lot areas, • Maintain a constant awareness of premises to prevent possible undesirable incidents, • Call police or fire departments in cases of emergency. Meet First Responders and direct them to the source of the problem and complete incident reports as required, • Collaborate and involve service staff in addressing serious needs that arise outside the building that involve members, • Check and respond to emails daily, • Required to drive to and patrol other MHALA sites, • Provide support to the MHALA Facilities Manager and Accounting Department as needed, • Participates in team meetings, staff meetings, community meetings, and in the day-to-day operations of the program as needed, • California Certified Basic Security Guard Card required., • A minimum of one year of previous experience as a security guard preferred, • Knowledge and ability to apply de-escalation techniques and strategies, • Experience working with individuals experiencing mental and physical health issues, • Works well with people with mental disabilities., • Basic knowledge of computer applications such as Microsoft Word, Excel, and Outlook, • Is able to manage through building relationships, clarifying expectations, and demonstrating respect, • Flexible work schedule to include some evenings or weekends, and on-call cell phone services when necessary, • Driving with a current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHA liability insurance are conditions of employment, • TB clearance and yearly re-testing are conditions of employmentRequirements:

Job Description Salinas Valley Health Clinics SUMMARY The Phone Operator must be able to perform the duties described within as well as to meet the company’s qualifications and provide excellent customer service. The person in the position of Phone Operator will assist patients by answering a multi-line phone system with accuracy and efficiency and log all phone calls in EMR. All duties and responsibilities of the job description for Medical Receptionist also apply to this position. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: • Answer incoming calls, provide coverage to all phone queues, minimum 7 hours/day log in time expectation., • Meet call center daily goals objectives, • Adheres to all phone system related policies, • Follow all phone system related company policies, in real time., • Ensure EMR tasks are completed according to timeliness requirements, • Adhere to patient-centered medical home policies and procedures in conjunction with NCQA guidelines, • Miscellaneous tasks assigned by management Bilingual in Spanish. SUPERVISORY RESPONSIBILITIES The jobholder must demonstrate current competencies applicable to the job position. • Excellent customer service, • Problem resolution skills, • Critical thinking skills and ability to analyze datasets, • Effective verbal and writing skills, • Microsoft Office knowledge (Word, Excel, and Outlook), • Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals., • Demonstrates ability to work autonomously and be directly accountable for results, • Demonstrates flexibility, • Exhibits capability to influence and negotiate individual and group decision making, • Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment, • Skill in appropriate assessment and assistance techniques., • Skill in appropriate use of universal precautions, safe workplace and confidentiality methods. Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas. The range displayed on this job posting reflects the target for new hire salaries for this position.

Job DescriptionAbout Invoca Commitment to our customers, collaboration, and continuous improvement in a positive environment are more than words written on a wall at Invoca, it's our way of life. We take pride in an inclusive and egoless culture that helps us drive innovation and build value for both our customers and our people. And of course, there's the competitive pay, great perks, and getting to work on an industry-leading product. If this sounds unlike most tech jobs you've had, you're right. Come join us. We're building something special. Build the Future of AI-Powered Conversations Are you an engineer who thrives on building new things from the ground up? Do you want to join a team where your work will directly shape a new, high-impact product? At Invoca, we are launching a brand-new team to pioneer the future of conversational AI, and we're looking for passionate engineers to join us. This is a unique opportunity to work on a "greenfield" project, blending the agility of a startup with the resources of an established industry leader. You'll be at the center of our strategy to create next-generation experiences using SMS and Webchat. A Culture of Collaboration and Continuous Growth You'll join a team where everyone, including you, is dedicated to constantly learning and improving. We are an incredibly supportive group that swarms on problems, shares knowledge freely, and gives thoughtful feedback to help each other grow. Working on our close-knit, multi-functional team is a chance to expand your skills across different domains—from databases to front ends to telephony and everything in between. We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, and hiring fantastic teammates. We believe in building a diverse team whose skills and backgrounds complement one another. If you're interested in joining us but don't tick every box, we still strongly encourage you to apply! Learn more about the Invoca development team on our blog and check out our open-source projects. How You'll Make an Impact * Build What's Next: You will have end-to-end responsibility for complex projects, building new product capabilities from scratch and making key "buy vs. build" decisions to deliver value quickly. * Drive Technical Excellence: You'll build new functionality within our existing monolith and create external services where appropriate. You will also have the opportunity to propose and drive the adoption of new technologies and architectures. * Lead and Mentor: You'll provide leadership within a self-sufficient team that includes a dedicated Product Manager and Tech Lead. You will also coach and mentor those around you, helping them grow while reinforcing your own knowledge. * Foster Collaboration: You will help create a collaborative environment for you and your teammates to deliver high-quality features iteratively, ensuring we collect customer feedback early and often. * Ensure System Health: You'll participate in an on-call rotation, quickly diagnosing the root cause of any issues in your team's services and proactively communicating about production health. * Champion an Inclusive Culture: You will actively support and contribute to diversity, equity, and inclusion initiatives at Invoca. What You'll Bring to the Team We are looking for an experienced and collaborative engineer who is excited by the prospect of solving new challenges in asynchronous messaging. * Extensive Engineering Experience: You have 9+ years of software development experience, with a proven background in a B2B SaaS or enterprise-level software environment. * AI and Chatbot Expertise: You have hands-on experience working in an AI chatbot/Agentic AI environment and have built conversational chatbots. * Technical Versatility: You have experience (or a strong interest) in some of our primary technologies, such as Ruby on Rails (or similar frameworks), MySQL/PostgreSQL, React/GraphQL, and HTML/CSS/JavaScript. * Strong Foundations: You possess a solid understanding of database fundamentals and design, along with competence in skills beyond pure coding, such as monitoring, performance optimization, integration testing, and security. * Agile Mindset: You have experience working on an agile team and a demonstrated passion for iterative software development, including a strong "build vs. buy" evaluation mindset. * Excellent Communication: You have effective and timely communication skills, ensuring teammates and leaders are kept up-to-date on progress, blockers, and potential surprises. This role is remote and open to candidates located in the United States and Canada only. Please note that we are unable to provide visa sponsorship for this position. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more. #LI-Remote

Job Description Customer Service Representative I We are currently looking for a dedicated, energetic Customer Service Representative with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. The Customer Service Representative Provides exemplary services, by phone or in person to the customers of the Trusts our company administers. This position Interacts with customers and other departments to investigate, resolve, and provide information in response to inquiries about claims, benefits, eligibility, and complaints. Location: On-Site * San Francisco, California 94104 Compensation: * $25.00 per hour * “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” Responsibilities include: * Resolve customer inquiries and complaints via written, telephonic, or face-to-face communication in a timely and accurate manner. Escalate issues as appropriate. * Perform administrative and clerical tasks. * Consistently meet established performance standards, including quantity and quality call standards. * Maintain current knowledge of assigned Plan(s) and effectively apply knowledge in all job functions. * Consistently demonstrate excellent attendance and punctuality. * Perform other related duties and special projects as assigned. * Identify potential problems/patterns/solutions and escalate for management review. * Ability to learn Trust processing guidelines, benefit structure, system procedures, and miscellaneous guidelines. * Must meet the department's quality and production standards for this job, as provided on the work standards grid. JOB REQUIREMENTS: * Minimum Education High School Diploma or GED * Minimum 1-year experience in Call Center Customer Service or related work experience * Claims processing knowledge helpful. * Healthcare background preferred. * Possess a strong work ethic and team player mentality. * Highly developed sense of integrity and commitment to customer satisfaction. * Ability to communicate clearly and professionally, both verbally and in writing. * Solid organization skills with strong detail orientation and listening skills. * Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans, and regulations. * Proficient PC skills, including MS Word and Excel. * Able to maintain excellent attendance and punctuality. LHH – Customer Service Job Details and Next Steps Once converted to permanent, employees will receive the following: * $275/month health and wellness stipend (received as cash) on first paycheck of every month after 60 days. * Employer-funded pension ($37/week) * Ability to participate in company 401k (50% of 6% match, 3-year cliff vesting schedule). * North Coast Trust H&W Plan * $62.20 pre-tax biweekly cost * PPO Option through BCBS, HMO through Kaiser * Dental Plan options * Vision * Other ancillary benefits * Critical Illness * Employer-paid Life Insurance * Hospital Indemnity * EAP * Legal Plan Benefit * Identity Theft Benefit through LifeLock * AD&D * Long Term Disability. * FSA + Commuter Benefit options Pay Details: $23.00 to $25.00 per hour Search managed by: Jason Timothy Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Supplemental Health Care is seeking a travel Physical Therapist for a travel job in San Leandro, California. • Specialty: Physical Therapist, • Discipline: Therapy, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, • Employment Type: Travel Job Description: Supplemental Health Care is seeking Physical Therapists in California for a contract assignment at a partnering Occupational Health Center. With our extensive local office network across the United States and our national support structures, you can trust that Supplemental Health Care will be there when you need us. Whether it's local assignments close to home or options across the state or country, Supplemental Health Care can help find the Physical Therapist contracts that work best for you. Physical Therapist Contract Details: • $2,380 - $2,639 per week*, • 12-week contract with possibility of extension, • Responsible for the overall day-to-day operations of Physical Therapist services at the facility, • *Estimated weekly payment may include both taxable wages and tax-free reimbursements for meals, housing, and incidentals. Please speak with a recruiter for details. If you'd like more detail on this Physical Therapist assignment or are ready to get started with the placement process, please apply online now. Our team is standing by to respond as quickly as possible. What We Offer: • Full medical, dental, vision, life, and even pet insurance!, • Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by., • SHC's Share the Care referral program is the most dynamic, profitable referral program in the industry., • 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options., • Discounted and free online access to CEU courses through Supplemental University. Requirements: • Active Physical Therapist Licensure/Certification in California, • American Heart Association BLS, • At least 1-year of experience as a Physical Therapist Supplemental Health Care is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information. Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. For a copy of the Supplemental Health Care Privacy Policy, please visit Supplemental Health Care Job ID #1394931. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthcare staffing. For 40 years, we’ve supported talented professionals pursuing their life calling in hospitals, schools, home health, corrections, behavioral health, and other settings. At SHC, we inspire vital connections and enrich lives and inspire better outcomes. As recipients of the Best in Staffing Awards for both Client and Talent, Supplemental Health Care is proud to be among only 2% of staffing companies singled out for the distinction based on the real feedback of our employees and the clients we serve. SHC has also earned The Joint Commission’s Gold Seal of Approval and is named among the Largest Health Care Staffing companies in the United States by Staffing Industry Analysts. We are also thrilled to recognize our very own SLP, Dr. Kelly Byrd as the American Staffing Association 2024 ___ and Health Care Sector All-Star. We’re honored to connect Dr. Byrd to employment, share her incredible story, and support her family literacy nonprofit. For everyone that we serve, SHC is the place where caring hearts thrive. • Referral bonus, • Benefits start day 1, • 401k retirement plan, • Continuing Education, • Discount program, • Health savings account

Job DescriptionDescription: Roles and Responsibilities • Communicate with patients to obtain information required to process prescriptions, refills, access benefits and apply charges against co-pay cards., • Investigate and verify insurance benefits and eligibility for pharmacy and medical third-party claims for assigned cases., • Obtain prior authorizations; initiate requests, track progress, and expedite responses from insurance carriers and other payers, and maintain contact with customers to keep them continuously informed., • Review for accuracy of prescribed treatment regimen prior to submission of authorization, • Facilitate appeals process between the patient, physician, and insurance company; compose clinical appeals letters based of specific denial reason and patient’s clinical presentation and coordinate appointment of representative document., • Complete status check with insurance company regarding receipt/outcome of prior authorization and appeal; obtain approval information and activates copay cards based of eligibility and specific drug prescribed., • Track, report and escalate service issues arising from requests for authorizations, financial assistance or other issues that delay service., • Notify patients when their prescription has been transferred and follow up with specialty pharmacy to confirm the prescription was received (in some jurisdictions), • Coordinate verbal transfer by a pharmacist if specialty pharmacy has no record of prescription (in some jurisdictions); confirm with patient that prescription was received from alternate specialty pharmacy., • Complete a series of assessments mandated by either manufacturer contracts or operations and facilitate patient enrollment with manufacturer Hubs when required., • Document case activity, communications, and correspondence in computer system to ensure completeness and accuracy of patient contact records., • Ensure that work activities are conducted in compliance with regulatory requirements and the organization defined standards and procedures, and in a manner that provides the best available level of service and quality., • Perform or assist with any operations, as required to maintain workflow and to meet business needs., • Must be able to perform the essential job functions of this position with or without reasonable accommodation., • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies., • Report any misconduct, suspicious or unethical activities to the Compliance Officer, • Participate in surveys conducted by authorized inspection agencies., • Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator, • Participate in pharmacy committees when requested., • Participate in in-service education programs provided by the pharmacy., • Perform other related duties as assigned by supervisor. Requirements: • High School Diploma or GED, • Able to read medical charts., • 1 year of proven work experience in a healthcare, • Previous intake experience preferred but not required., • Superior telephone customer service skills., • Healthcare experience with a basic understanding of clinical terms and benefits investigation preferred., • Previous experience in a call center preferred where there is familiarity with metrics and a high level of accuracy and touches., • Strong organization skills as well as attention to detail., • Excellent knowledge of insurance benefit investigation process and techniques., • Demonstrated ability to manage a range of priorities and meet time commitments., • Excellent data management software skills with demonstrated adaptability to internal systems., • Demonstrated strength in listening, oral and written communications in English., • Pharmacy Technician Certification preferred but not required., • Any additional training in pharmacy/medical benefit access and requirements, preferred but not required., • 401(k), • Dental insurance, • Flexible spending account, • Health insurance, • Paid time off, • Vision insurance Physical Requirements Employees in this role must meet certain physical demands to perform the essential functions effectively. Reasonable accommodations will be provided for individuals with disabilities to ensure they can perform these functions. This position involves frequent sitting and requires the ability to communicate effectively through talking and listening. Occasionally, the role requires standing, walking, and using hands to operate objects, tools, or controls. The employee may also need to reach with arms and engage in physical activities such as bending, kneeling, or crouching. Regularly, the employee must lift and move items weighing up to 20 pounds, with occasional lifting of items up to 50 pounds. Visual requirements include the ability to focus, as well as maintain peripheral vision and depth perception. EEO Statement We are committed to fostering a diverse and inclusive workplace. As an Equal Employment Opportunity (EEO) employer, we ensure that all employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We provide a work environment free from discrimination and harassment, and we celebrate diversity by creating an inclusive environment for all employees.

Job DescriptionDescription: Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls. Essential Job Functions: • Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers, • Answer high volume of incoming telephone calls from referral sources and customers, • Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company, • Verify insurance eligibility and coverage, • Provide exceptional customer service while speaking on the phone, • Complete member intake, create and schedule orders accurately based on established quality assurance standards, • Ensure data is entered accurately and in a time-sensitive manner, • Inform patients of applicable copays, financial obligations, purchase vs rental options, • Completely document patients’ account with proper notes and account updates, • Follow up on all open tasks in a timely manner, • Maintains working knowledge of current home care products and services offered by SG Homecare and all applicable insurance guidelines regarding eligibility for coverage and reimbursement, • Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity, • Work with patients, insurance companies, payors, and physicians to ensure all documentation is received, • Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership, • Reports to work daily, on time, and ready to work, • High school diploma or equivalent required, • Minimum two years experience in a customer service, • At least one year of Call Center or medical / healthcare environment experience, • Excellent listening skills and communicate in an empathetic manner, • Able to operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook), • Ability to communicate professionally and tactfully, both orally and in writing., • Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus, • Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer, • Must be available to work evenings, weekends, and holidays if needed Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard office setting; tasks are regularly performed without exposure to adverse environmental conditions; frequent interaction with staff and the general public. The role requires that you wear a headset, take 40-50 calls per day (at times back-to-back), access and work within multiple systems while addressing callers’ concerns in real time. Physical: Incumbents require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; light lifting, carrying, pushing and pulling; ability to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction.

Job Description The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. This position is in office at our Modesto location. What You Will Be Doing: Under direct supervision, responsible for responding to and resolving a variety of inquiries, requests and issues from external and internal customers in a call center environment. Our Vision: Continuously improve the health of our community. Our Mission: We provide healthcare value and advance wellness through community partnerships. Essential Functions: • Provides information on benefits, eligibility, claims, authorizations and other related items over the phone and in person., • Researches and resolves issues related to claims and authorizations; monitors progress., • Researches and resolves complex eligibility issues; monitors progress., • Creates required documentation, including but not limited to call logs and other tracking systems. What You Bring: Knowledge, Skills, Abilities and Competencies Required • Produces work that is accurate and complete., • Actively learns through experimentation when tackling new problems, using both successes and failures to learn., • Rebounds from setbacks and adversity when facing difficult situations., • Knows the most effective and efficient process to get things done, with a focus on continuous improvement., • Interpersonal skills - interacts effectively with individuals both inside and outside of HPSJ; relates openly and comfortably with diverse groups of people., • Strong oral and written communication skills, with ability to express self clearly and professionally, and document according to standards., • Strong listening skills, with the ability to accurately receive and understand messages., • Ability to work independently and as part of a team., • Demonstrates a commitment to HPSJ’s strategy, vision, mission and values., • Ability to read, understand and apply complex written guidelines, instructions and other materials., • Ability to compare and discern the difference between multiple sets of data or information., • Time management and organizational skills. Uses time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Can attend to a broader range of activities. Meets deadlines., • Basic problem solving and analytical skills, including the ability to perform routine analysis and solve problems using identified data and information., • Basic arithmetic skills., • Basic knowledge of contact center systems., • Basic conflict resolution skills, with the ability to use tact and diplomacy to diffuse emotional situations., • Basic skills in Windows, Word, Excel and Outlook., • Ability to navigate multiple systems and resources simultaneously., • Ability to handle confidential information with appropriate discretion., • Ability to speak and be understood in English., • Proficiency (as defined by HPSJ’s Cultural and Linguistics Program) in one of HPSJ’s threshold languages may be required, depending on business requirements. Preferred • Ability to efficiently and effectively handle calls of heavy volume, • (50-100 per day), including documentation and resolution., • Ability to type 45 WPM at 90%., • Knowledge of Medi-Cal programs, • Knowledge of Medicare DSNP programs, • Knowledge of managed care, • Knowledge of medical policy benefits and exclusions, • Knowledge of medical terminology, • Knowledge of ICD and CPT coding. What You Have: Education and Experience Required • Required, • High school diploma or general education degree; and, • Customer Service experience., • Must be able to type 40 WPM. Preferred • Associate’s degree, • Experience in customer service in a health plan, managed care, Medicare DSNP and/or Medi-Cal., • At least one year handling heavy call volume (50-100 calls per day). Licenses, Certifications Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability. What You Will Get: HPSJ Perks: • Competitive salary, • Robust and affordable health/dental/vision with choices in providers, • Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays), • CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan, • Two flexible spending accounts (FSAs), • Employer-Paid Term Life and AD&D Insurance, • Employer-Paid Disability Insurance, • Employer-Paid Life Assistance Program, • Health Advocacy, • Supplemental medical, legal, identity theft protection, • Access to exclusive discount mall, • Education and training reimbursement in addition to employer-paid elective learning courses., • A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do., • A shorter commute – if you’re commuting from the Central Valley to the Bay Area., • Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects. We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation, and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit. HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics. Important Notice: This job description is not a contract between HPSJ and the employee performing the job. The duties listed in the job description may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.

Job DescriptionSalary: $21-$23 Colusa Medical Center, LLC provides both inpatient and outpatient services, including emergency services, to the surrounding community bringing exceptional healthcare and service to our community. JOB SUMMARY: Responsible for greeting patients/customers at the Rural Health Clinics. Ensures that all patients are checked in quickly, accurately and in accordance with hospital policy and procedures. Responsible for answering telephones, making appointments, maintaining patient charts and organizing all clerical duties. QUALIFICATIONS: Six months to one year of related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and write English. Bi-lingual (Spanish preferred). Ability to speak effectively before groups of customers or employees of organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: Position-Specific Standards: • Greets patients and assists them with registration forms and health information forms., • Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel., • Makes future appointments and answers all inquiries., • Completes various agency forms and records., • Types and maintains all patient medical files., • Inventories and orders all office supplies regularly., • Performs clerical duties, i.e., photocopying, A-Z filing, as well as other duties assigned., • Review patient chart for accuracy of billing information and ensure medical/legal compliance with Consent for Treatment and third-party requirements, such as pre-admission authorizations and second surgical opinions., • Assure timely distribution of all paperwork to all involved areas, such as Business Office billing and physicians offices., • Ensure enforcement of hospital collection and insurance verification policies., • Translate for patients and/or staff., • Register patients into the HMS system., • Obtain prior authorizations., • Call and confirm patients for appointments., • Enroll patients into CHDP gateway, CDP and HAP programs., • Collect money from patients and distribute receipts., • Assist with referrals., • Must be able to demonstrate the knowledge and skill necessary to provide care and/or services appropriate to the age of the patients served in his/her assigned area. The skills and knowledge needed to provide such care may be gained through education, training or experience. General Standards: • Provides an environment that demonstrates competence, caring, and commitment to external and internal customer satisfaction., • Immediately greets/acknowledges guests presence in a courteous and caring manner., • Demonstrates the ability to prioritize and deal with immediate guest needs first, and paperwork processing second., • Demonstrates appropriate customer relations communications skills, actively listening, maintaining eye contact, using guest names, anticipating customer needs, and proactively offering assistance., • Demonstrates good rapport and cooperative working relationship with all hospital staff., • Answers the telephone professionally, identifying self and department. Handles telephone information requests with courtesy, accuracy, and respect for confidentiality. Returns telephone voice mail and messages appropriately., • Maintains the confidentiality of patient and facility records and information., • Does not abuse or take advantage of sick time or personal days off. Provides proper notification for absence or tardiness. Reports to work as scheduled; is consistently ready to work at start of the assigned shift. Reports off duty as scheduled; does not abuse overtime policy., • Makes best use of time during assigned shift. Coordinates activities to achieve maximum productivity and efficiency during assigned shift. Attends to personal affairs on own time to avoid disrupting the work schedule., • Performs duties in an independent manner with minimum supervision., • Adjusts personal schedule to complete workload when requested., • Completes time sheet accurately and on a daily basis., • Utilizes company supplies efficiently., • Conducts himself/herself in a professional manner at all times., • Observes the Hospital/department dress code and wears ID badge., • Attends all required education/in-service meetings., • Complies with hospital safety and disaster policy and procedures. Demonstrates knowledge of and adheres to hospital and departmental safety regulations, disaster plans, infection control policies, and fire safety regulations, hazardous materials protocol., • Demonstrates a working knowledge and understanding of National Patient Safety goals., • Provides safe transportation of patients to and from the patient care units, registration area, and emergency treatment area., • Identifies and reports unsafe practice and/or procedures as related to patient care., • Identifies and reports unsafe conditions noted hospital wide that could contribute to potential falls or injuries by staff, patients, or visitors., • Responds to and uses disaster codes appropriately., • Demonstrates ability to coordinate activities with other departments to promote effective workflow., • Ensures that Hospital confidentiality of patient information policies and guidelines are observed., • Performs other related duties as assigned or requested.

Job Description • We are hiring immediately for a full time PATIENT FLOW COORDINATOR position., • Location: UC Irvine - 101 The City Drive South, Orange, CA 92868. Note: online applications accepted only., • Schedule: Full time schedule. Monday through Friday, 5:00 pm to 1:30 am. More details upon interview., • Requirement: Previous dispatcher/call center experience preferred., • Pay Range: $24.00 per hour to $25.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean! Crothall Healthcare is a Compass One Healthcare sector that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel. Essential Duties and Responsibilities: • Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status., • Resolves problems related to patient, visitor, staff or employee complaints., • Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity., • Ensures compliance with policies and procedures for departmental operations., • Manages the Patient Transport Department in Operations Managers or Supervisors absence if required., • Motivates staff to function as a team in achieving goals and maximum productivity., • Adheres to and promotes associates compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies., • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics., • Monitors supplies and equipment; makes purchase recommendations as needed., • Performs other duties as assigned. Qualifications: • Ability to plan, organize, coordinate and direct the activities of transport requests and associates productivity., • Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability. BENEFITS FOR OUR TEAM MEMBERS • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description & Requirements General Adult Anesthesiology in California Bay Area StartDate: ASAP Pay Rate: $400000.00 - $475000.00 The Department of Anesthesia and Perioperative Care at the University of California, San Francisco (UCSF) is seeking general anesthesiologists for both faculty as well as staff roles.Applicants must be board-eligible or equivalent in anesthesiology, and eligible for a California medical license.The Department particularly welcomes applications from candidates who will contribute to diversity and equal opportunity in medicine. The UCSF Medical Center is a quaternary care hospital and fosters an excellent teaching environment. The Department runs one of the top Anesthesiology residency programs nationwide, per U.S. News & World Report, in addition to several fellowship programs. This is an exciting and unique opportunity to be a contributing member with one of the preeminent academic health centers in the world while residing in one of the most desirable places to live in the U.S. Candidates who are interested in a primarily clinical position and enjoy doing their own cases are encouraged to apply staff roles benefit from daytime schedules, no overnight call requirements, competitive compensation, and exceptional benefits through the UC system including a pension. UCSF is located in San Francisco, Californiaa city rich in history, economic and business development, scenic surroundings, diverse opportunities for year-round recreation and enjoyment, and an inviting and safe community to live and raise a family. All inquiries and applications should be routed directly through AMN Healthcare. All UCSF employees must participate in the UC COVID-19 Vaccination Program. Relevant policy information, FAQs, and forms may be found by visiting: .UC San Francisco seeks candidates whose experience, teaching, research, or community service has prepared them to contribute to our commitment to diversity and excellence. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Facility Location The City by the Bay is a favorite destination for travelers who thrive on fun, excitement and endless variety. Away from work, travelers have the chance to ferry across the bay to Alcatraz, explore Chinatown, stroll along the lively Embarcadero, drive through the wine country and, of course, feast on San Franciscos famous cracked crab and sourdough bread. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Pediatric Anesthesiologist, Anesthesiologist, Pediatric Anesthesiology, Anesthesia, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, Perioperative Medicine, Perioperative, Md, ANES

Are you driven by a passion for neurological care and a commitment to serving our nation's heroes? The VA Central California Health Care System invites you to be a part of an extraordinary team that's making a difference in the lives of veterans every day. Nestled in the heart of California s stunning San Joaquin Valley, you'll not only find a rewarding career but also a vibrant community to call home. Why You Should Join Us: • Impactful Work:Be at the forefront of neurological care, diagnosing and managing a diverse range of neurological conditions, and providing life-changing medical care to veterans who deserve our utmost respect and dedication. Your expertise will directly impact their quality of life, making each day at work profoundly meaningful., • State-of-the-Art Facility:Work in a modern, well-equipped facility that supports cutting-edge neurological diagnostics and treatments. Our commitment to excellence means you'll have access to the latest medical technologies and resources, empowering you to deliver top-notch care., • Collaborative Environment:Join a team of esteemed professionals who are not only colleagues but also collaborators in patient care. Share knowledge, innovate together, and benefit from a multidisciplinary approach that includes experts from various fields working in unison to provide comprehensive care., • Faculty Appointment with UCSF Fresno:This role offers a prestigious faculty appointment with the University of California, San Francisco (UCSF) School of Medicine at the UCSF Fresno campus. Opportunities abound to engage in teaching, research, and academic pursuits while you mentor the next generation of physicians., • Competitive Compensation and Unmatched Benefits:Enjoy a competitive salary range of $250,000 to $282,480 annually, designed for your well-being and peace of mind. In addition, you'll also be eligible for:, • Performance Bonus: Additional performance-based incentives., • Recruitment Incentive: Attractive recruitment incentive to help ease your transition into the role., • Annual Cost of Living Increase: Guaranteed adjustments to keep your salary competitive with inflation., • Biennial Salary Review: Regular evaluations every two years to ensure equitable compensation aligned with your performance and industry standards., • Health Insurance: Comprehensive coverage including medical, dental, vision, and prescription benefits. Multiple plan options, with coverage beginning on the first day of employment., • Retirement Benefits: Federal Employees Retirement System (FERS) featuring a pension plan, Thrift Savings Plan (TSP) with employer matching up to 5%, and Social Security benefits. This provides a secure retirement foundation., • Education Debt Reduction Program (EDRP): Up to $200,000 in tax-free student loan repayment over five years., • Paid Time Off: Generous leave policies including annual leave, sick leave, and 10 federal holidays., • Life Insurance: Coverage through the Federal Employees Group Life Insurance (FEGLI)., • Malpractice Liability Protection: Includes free liability protection with tail coverage provided., • Continuing Medical Education (CME): Reimbursement available for CME expenses, supporting your professional growth., • Lifestyle and Location:Live in Fresno, a city renowned for its affordability, pleasant climate, and proximity to some of California s most breathtaking natural wonders, including Yosemite, Sequoia, and Kings Canyon National Parks. Experience vibrant cultural attractions, delicious local cuisine, and a strong sense of community. Whether you enjoy hiking, wine tasting, or exploring art scenes, Fresno offers a lifestyle that balances adventure with relaxation., • A Commitment to Innovation and Excellence:The VA is dedicated to continuous improvement and innovative practices. Be part of an organization that values research, implements the latest medical advancements, and strives for excellence in all aspects of patient care., • Make a Lasting Difference:Your role as a Neurology Physician at the VA isn't just a job it's a mission. You'll have the opportunity to give back to those who have given so much for our country, providing care that honors their service and promotes their well-being., • Educational Institutions: Home to California State University, Fresno (Fresno State), Fresno Pacific University, and excellent schools within the State Center Community College District., • Healthcare Excellence: In addition to the VA Central California Health Care System, Fresno hosts several top-tier medical facilities., • Outdoor Delights: Close proximity to Yosemite, Sequoia, and Kings Canyon National Parks for hiking, camping, and exploring. Local parks like Woodward Park and Roeding Park with the Fresno Chaffee Zoo provide family-friendly activities., • Cultural Richness: The Tower District offers vibrant nightlife, theaters, and diverse dining options, while local museums and annual events celebrate Fresno s rich heritage.

The OpportunityWork collaboratively with local obstetricians to ensure every pregnant woman presenting to the hospital is cared for by an experienced physician.Provide in-house expertise in managing obstetric emergencies to improve patient safety and satisfaction.Seeking OB/GYNs with:Strong clinical and communication skillsPassion for healthcare quality improvementDesire to shape the future of the specialtyFull-time hospitalists typically work seven 24-hour shifts per month.No on-call duties and no office management responsibilities.Position HighlightsGuaranteed shifts and competitive hourly rateFlexible scheduling optionsPotential for bonusesMedical, dental, vision & prescription benefitsCME allowance401k retirement plan with employer matchMedical malpractice insurance with unlimited tail coverageLeadership training and advancement opportunitiesGenerous physician referral rewardsPrivate peer-to-peer counseling and supportive physician networkAbout21 days off per month, promoting work/life balanceFull-time and part-time options availableSalary range:$300K " $328KHospital InformationFamily Birth Center equipped with a26-bed, Level III NICUoffering advanced services for premature infants.Currently undergoing expansion with:A state-of-the-art patient tower28 private postpartum roomsPrivate NICU roomsWater birthing suite (rare in Los Angeles County)Three dedicated surgery suitesA new pregnancy care center with private triage spacesFacility averages: 2,600 annual deliveries 5,000 triage visits per yearLocation " Los Angeles, CASecond-most populous city in the U.S., with nearly 3.9 million residents.Known globally as the entertainment capital of the world, home to legendary studios, renowned theatre productions, and a vibrant nightlife.Diverse culinary scene with Michelin-starred restaurants and multicultural dining neighborhoods.Abundant outdoor opportunities, including:75 miles of coastlineBike and hiking trailsParks, beaches, and cultural attractionsMajor sights include Hollywood, world-class museums, and family-friendly events throughout the year.

Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Modesto, California. Job Description & Requirements • Specialty: Physical Therapist, • Discipline: Therapy, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, • Employment Type: Travel Job Description: Physical Therapist Contract Details: • $2,500 - $2,686 per week, • 15-week contract with possibility of extension, • Responsible for the overall day-to-day operations of Physical Therapist services at the facility, • Estimated weekly payment may include both taxable wages and tax-free reimbursements for meals, housing, and incidentals. Please speak with a recruiter for details. Supplemental Health Care is seeking Physical Therapists in California for a contract assignment at a partnering Occupational Health Center. With our extensive local office network across the United States and our national support structures, you can trust that Supplemental Health Care will be there when you need us. Whether it's local assignments close to home or options across the state or country, Supplemental Health Care can help find the Physical Therapist contracts that work best for you. What We Offer: • Full medical, dental, vision, life, and even pet insurance!, • Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by., • SHC's Share the Care referral program is the most dynamic, profitable referral program in the industry., • 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options., • Discounted and free online access to CEU courses through Supplemental University. If you'd like more detail on this Physical Therapist assignment or are ready to get started with the placement process, please apply online now. Our team is standing by to respond as quickly as possible. Requirements: • Active Physical Therapist Licensure/Certification in California, • American Heart Association BLS, • At least 1-year of experience as a Physical Therapist Supplemental Health Care is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information. Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance , Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. For a copy of the Supplemental Health Care Privacy Policy, please visit Supplemental Health Care Job ID . Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist About Supplemental Health Care At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthcare staffing. For 40 years, we've supported talented professionals pursuing their life calling in hospitals, schools, home health, corrections, behavioral health, and other settings. At SHC, we inspire vital connections and enrich lives and inspire better outcomes. As recipients of the Best in Staffing Awards for both Client and Talent, Supplemental Health Care is proud to be among only 2% of staffing companies singled out for the distinction based on the real feedback of our employees and the clients we serve. SHC has also earned The Joint Commission's Gold Seal of Approval and is named among the Largest Health Care Staffing companies in the United States by Staffing Industry Analysts. We are also thrilled to recognize our very own SLP, Dr. Kelly Byrd as the American Staffing Association 2024 National Staffing Employee of the Year and Health Care Sector All-Star. We're honored to connect Dr. Byrd to employment, share her incredible story, and support her family literacy nonprofit. For everyone that we serve, SHC is the place where caring hearts thrive. Benefits • Referral bonus, • Benefits start day 1, • 401k retirement plan, • Continuing Education, • Discount program, • Health savings account

LEADING THE FUTURE OF HEALTHCARE Many organizations have a mission statement, we have a calling: to lead the way to a better future for health care. Currently we are seeking a BC/BE Gastroenterologist to join our team at our Fresno Medical Center. The Permanente Medical Group, Inc. is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California and an over 80-year tradition of providing quality of medical care. Full-time annual salary range is $530,040 to $540,000 plus additional potential incentives up to $50,240 . Reduced schedules with pro-rated compensation may be available. Some incentive opportunities are estimates based on potential premium pay. With TPMG you ll benefit from: • Work-life balance focused practice, including flexible schedules and unmatched practice support., • We can focus on providing excellent patient care without managing overhead and billing. No RVUs!, • We are committed to cultivating and preserving an inclusive environment for all physicians and employees., • Multi-specialty collaboration with a mission-driven integrated health care delivery model., • An outstanding electronic medical record system that allows flexibility in patient management., • We have a very rich and comprehensive Physician Health & Wellness Program., • We are Physician-led and develop our own leaders., • Competitive compensation and benefits package, including comprehensive vision, medical, and dental, • Interest Free Home Loan Program up to $250,000 (approval required), • Relocation Assistance up to $10,000 (approval required), • PSLF Eligible Employer, • Malpractice and Tail Insurance, • Life Insurance, • Optional Long-Term Care Insurance, • Paid holidays, sick leave, and education leave, • Shareholder track Contact: or call We are an equal opportunity employer and VEVRAA federal contractor

Transform Lives with Quality Care: Gastroenterologist Opportunity at VA Central California Balance Your Work and Life! Are you driven by a passion for gastroenterology and a commitment to serving our nation's heroes? The VA Central California Health Care System invites you to be a part of an extraordinary team that's making a difference in the lives of veterans every day. Nestled in the heart of California s stunning San Joaquin Valley, you'll not only find a rewarding career but also a vibrant community to call home. The Gastroenterologist (GI) physician is responsible in providing comprehensive medical and selected specialty services for outpatients, inpatients, and nursing home patients. The physician will provide patient care to veterans in the areas of Gastroenterology in the form of consultative care. The Gastroenterologist will diagnose, treat, and manage patients with gastrointestinal and hepatobiliary diseases according to standard, usual, and acceptable methods and techniques. Provide services such as inpatient and outpatient consultation services related to GI and liver disease. Physician is responsible for overseeing the administration of conscious sedation. The Physician performs GI procedures including but not limited to EGD (gastroscopy), complex stricture dilation, EGD with Peg, colonoscopies, push enteroscopy, GI manometry, Bravo study, advance imaging studies like NBI and chromoendoscopy. The physician is required to actively participate and lead in research and education/training activities. The physician must meet requirements for academic appointment with UCSF (University of California San Francisco) Fresno Medical Education Program. The incumbent will be involved in the education and training of residents, fellows, medical students, and non-physician clinical trainees, participating in ground rounds, and lectures. Administrative, direct patient care, teaching, and research are all integrated into the activities and decision processes of the staff Gastroenterologist physician Why You Should Join Us: • Impactful Work:Be at the forefront of gastroenterological care, diagnosing and managing a diverse range of conditions related to the digestive system, and providing life-changing medical care to veterans who deserve our utmost respect and dedication. Your expertise will directly impact their quality of life, making each day at work profoundly meaningful., • State-of-the-Art Facility:Work in a modern, well-equipped facility that supports cutting-edge gastroenterological diagnostics and treatments. Our commitment to excellence means you'll have access to the latest medical technologies and resources, empowering you to deliver top-notch care., • Collaborative Environment:Join a team of esteemed professionals who are not only colleagues but also collaborators in patient care. Share knowledge, innovate together, and benefit from a multidisciplinary approach that includes experts from various fields working in unison to provide comprehensive care., • Faculty Appointment with UCSF Fresno:This role offers a prestigious faculty appointment with the University of California, San Francisco (UCSF) School of Medicine at the UCSF Fresno campus. Opportunities abound to engage in teaching, research, and academic pursuits while you mentor the next generation of physicians., • Competitive Compensation and Unmatched Benefits:Enjoy a competitive salary range of $350,000 to $400,000 annually, designed for your well-being and peace of mind. In addition, you'll also be eligible for:, • Performance Bonus: Additional performance-based incentives., • Recruitment Incentive: Attractive recruitment incentive to help ease your transition into the role., • Annual Cost of Living Increase: Guaranteed adjustments to keep your salary competitive with inflation., • Biennial Salary Review: Regular evaluations every two years to ensure equitable compensation aligned with your performance and industry standards., • Health Insurance: Comprehensive coverage including medical, dental, vision, and prescription benefits. Multiple plan options, with coverage beginning on the first day of employment., • Retirement Benefits: Federal Employees Retirement System (FERS) featuring a pension plan, Thrift Savings Plan (TSP) with employer matching up to 5%, and Social Security benefits. This provides a secure retirement foundation., • Education Debt Reduction Program (EDRP): Up to $200,000 in tax-free student loan repayment over five years., • Paid Time Off: Physicians earn 26 days of annual leave, 13 days of sick leave, 11 federal holidays per year, and up to 5 days for authorized absence to attend CME training., • Life Insurance: Coverage through the Federal Employees Group Life Insurance (FEGLI)., • Malpractice Liability Protection: Includes free liability protection with tail coverage provided., • Continuing Medical Education (CME): Reimbursement available for CME expenses, supporting your professional growth., • Lifestyle and Location:Live in Fresno, a city renowned for its affordability, pleasant climate, and proximity to some of California s most breathtaking natural wonders, including Yosemite, Sequoia, and Kings Canyon National Parks. Experience vibrant cultural attractions, delicious local cuisine, and a strong sense of community. Whether you enjoy hiking, wine tasting, or exploring art scenes, Fresno offers a lifestyle that balances adventure with relaxation., • A Commitment to Innovation and Excellence:The VA is dedicated to continuous improvement and innovative practices. Be part of an organization that values research, implements the latest medical advancements, and strives for excellence in all aspects of patient care., • Make a Lasting Difference:Your role as a Gastroenterologist at the VA isn't just a job it's a mission. You'll have the opportunity to give back to those who have given so much for our country, providing care that honors their service and promotes their well-being., • Educational Institutions: Home to California State University, Fresno (Fresno State), Fresno Pacific University, and excellent schools within the State Center Community College District., • Healthcare Excellence: In addition to the VA Central California Health Care System, Fresno hosts several top-tier medical facilities., • Outdoor Delights: Close proximity to Yosemite, Sequoia, and Kings Canyon National Parks for hiking, camping, and exploring. Local parks like Woodward Park and Roeding Park with the Fresno Chaffee Zoo provide family-friendly activities., • Cultural Richness: The Tower District offers vibrant nightlife, theaters, and diverse dining options, while local museums and annual events celebrate Fresno s rich heritage. For additional information or to connect with our Human Resources team, please contact: Join us in making a difference. Honor the service, enrich your career, and live life to the fullest in beautiful Fresno!

Job DescriptionDescription: California Protons Cancer Therapy Center provides state-of-the-art cancer treatments to patients with varying diagnoses who travel here from all over the world. From our world-renowned Radiation Oncologists, highly trained Registered Nurses, Medical Physicists, Dosimetrists, and Radiation Therapists, and everyone in-between, our team of professionals works collaboratively to bring hope and healing to even the most aggressive cancer cases. If joining a dynamic team whose passion it is to help people return to their life as they once knew it sounds exciting, California Protons Cancer Therapy Center may be the place for you. Reports to: Business Operations Supervisor Classification: Non-Exempt Salary Range: $24.00-27.00/hour DOE Summary: The Patient Services Representative (PSR) – interacts with patients, families, staff, visitors and physicians with the objective of enhancing the experience for those visiting California Protons. PSR’s effectively manages the patient interaction in-person or our call center over the phone, which may include identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided to patients before their appointments. Proactively identifies opportunities to improve the experience of visits by patients, families, staff, volunteers etc. Key Responsibilities: • Must greet all patients and guest in a professional caring manner in-person or over the phone., • Accurate registration of patients by gathering information and entering all relevant data in system., • Must be able to work flexible hours to accommodate facility and patient needs., • Verify demographics and update any necessary information in-person or over the phone., • Schedule and confirm appointments with patient over the phone., • Ensure appropriate forms are filled out correctly and provide assistance as needed., • Must be able to keep track of patient in lobby to ensure patient do not leave when they have multiple appointment., • Must be able to work well with nursing, imaging techs, radiation therapist and physicians in-person or over the phone., • Must be able to multi task scanning forms, scheduling appointments and answering phone calls., • Scheduling follow ups and diagnostic imaging appointments CT/MRI/PET over the phone., • Accurate registration of patients by gathering information and entering all relevant data in system over the phone., • Receive call, respond and route messages and inquiries appropriately., • May assist in gathering necessary reports, statistics, and outcomes for the department as needed., • Work with a team to complete all tasks., • Upload CDs into MIM We offer employees an outstanding benefits package, including competitive salaries, medical, dental, vision, life insurance, short and long-term disability, flexible spending, matching 401(k), rich PTO plan, and unique enrichment opportunities. California Protons Cancer Therapy Center is following all federal and state mandates. We do have a highly encouraged COVID-19 Vaccination policy in place for all staff. California Protons Cancer Therapy Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, national origin, sex, age, disability, genetic information, status as a protected veteran, or any other legally protected status under local, state, or federal law. Requirements: Required Skills: • Proficiency of computer applications, MS Office, internet research, • Strong organizational skills; innovative, intuitive with ability to identify and solve problems, • The ability to maintain HIPAA confidentiality at all times., • Reasoning ability to define problems, collect data and establish facts, • Excellent communication and customer service skills often with the ability to de-escalate issues, • Ability to adapt, prioritize and meet deadlines, • 3-5 Years Customer Service experience and skills., • Minimum one (1) year experience in a front office and/or business medical office position, • Radiation Oncology experience a plus, • Ability to manage multiple priorities, patient expectations, and escalate issues to appropriate management, • Ability to juggle multiple requests and manage working with all departments and differing expectations of staff, Physicians and patients, • High School graduate or equivalent

Job Description At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care. About the Role: The Regional Program Manager drives operational excellence and strategic navigation performance across multiple customized client navigation programs, including back office/virtual and in person navigation services. This role combines strategic leadership with hands-on operational execution to ensure successful delivery of client-specific metrics while developing high-performing teams. Working closely with Shift Supervisors/Leads, and frontline staff, this position champions technology adoption, data-driven decision making, and innovative solution development to optimize service delivery and program outcomes while actively contributing to product development. Key Responsibilities Strategic Program Execution • Drive strategic program execution across multiple client contracts, ensuring alignment with unique metrics and contractual requirements., • Develop and implement standardized yet customizable approaches to program delivery while maintaining client-specific objectives., • Cross-Functional Collaboration: Partner with teams such as Account Management, Product, and Analytics, to align priorities, define deliverables, and ensure seamless integration of operational pilots, programs, and processes., • Create and maintain frameworks for measuring, analyzing, and reporting program success across varying client metrics., • Proactively identify and implement operational process improvements to enhance program efficiency and effectiveness., • Balance resolution of issues with appropriate escalation protocols, ensuring problems are solved at the right organizational level. Operational Leadership • Manage and prioritize operations resources across back office and in person programs based on volume, complexity, and client needs, ensuring optimal staffing models for each service delivery type., • Develop and manage staffing plans to meet business objectives., • Monitor and ensure compliance with program Service Level Agreements (SLAs), regulatory requirements, and organizational standards., • Lead real-time service recovery efforts, implementing coaching and process improvement plans to address client and patient concerns., • Establish and enforce protocols for any operational changes or new workflows., • Create structured communication channels ensuring collaboration with onsite navigation teams and care back office teams., • Manage the ongoing development and refinement of the care advocate and operations staffing system. Innovation and Technology • Guide teams through program changes and technology implementations., • Participate in product development discussions, representing operational perspectives and requirements., • Collaborate with product content developers to ensure tool effectiveness and user experience optimization., • Guide navigation teams in proper utilization of product feedback channels and feature request protocols., • Identify and prioritize automation opportunities based on operational impact and feasibility., • Bachelor's degree in Healthcare Administration, Business Administration, or related field, • 4+ years progressive experience in operations management, preferably in healthcare or related industries, • 3+ years of demonstrated experience in people management and team leadership, • Demonstrated success in managing complex client relationships, • Strong analytical skills with the ability to interpret complex data and make data-driven decisions, • Experience in customer facing roles, • Experience with healthcare technology platforms and product development cycles, including:, • Electronic Health Record (EHR) systems (Epic, Cerner, Meditech, etc.), • Care management or patient navigation platforms, • Proven track record of driving operational improvements Preferred Qualifications: • Experience in startup or high-growth environments, • Understanding and experience of healthcare operations and systems is highly preferred., • Experience building programs from ground up, • Background in direct patient care, community health, or care coordination, • Strong background in healthcare technology implementation and product development, • Experience managing a call center setting Competencies (Knowledge/Skills/Abilities): • Excellent communication skills, both written and verbal, with the ability to effectively interact with all levels of the organization and external stakeholders, • Proficiency in project management methodologies and tools, • Demonstrated ability to translate operational needs into technical requirements, • Track record of driving technology adoption and user engagement, • Knowledge of healthcare regulations and compliance requirements, • Track record of successful change management, • Ability to drive strategy and operational planning, • Ability to drive initiatives based on data-driven decision making, • Ability to adapt to a changing environment, • Ability to manage multiple priorities in a fast paced environment, • Competent use of Google Suite, Microsoft Suite, MacOS Licensure/Certification • None Working/Environmental Conditions • On-site work environment 3 days a week with ability to travel up to 20%, • May require flexible hours to support multiple program needs Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits • 401(k), • Dental insurance, • Health insurance, • Vision insurance, • Technology reimbursement, • Paid time off (Vacation, Sick, Holiday), • Paid Parental leave, • Professional development, • Target Start Date: September 2025, • Location: San Francisco, CA, • FLSA Status: Exempt, • Job Status: Full Time, • Work Schedule: Monday - Friday with occasional evenings and/or weekends, • Vehicle Required: No, • Amount of Travel Required: 20%, • Reports To: Head of Operations, • Salary Range: 90,000 to 110,000 DOE

Job Description Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success. About The Wilshire Group: The Wilshire Group is a trusted consulting partner specializing in healthcare operations and revenue cycle management. Our team delivers expert solutions and innovative strategies that empower healthcare organizations to optimize their processes, improve financial performance, and achieve operational excellence. We are seeking dynamic professionals who thrive in a collaborative environment and are committed to delivering high-quality results. Position Overview: We are hiring three highly skilled Project Managers to support major enterprise initiatives for Fiscal Year 2025, including the PACC and Digital Tools Spread projects. These roles are remote (working PST hours) and require extensive Epic experience, a background in front-end revenue cycle and scheduling workflows, and assisting with the Clinic Access Optimization Project. This is a high-touch, high-effort role where attention to detail, communication precision, and executional excellence are non-negotiable. You'll be tasked not only with project delivery but also with building out supporting materials, managing stakeholders at all levels, and delivering with little margin for error. Key Responsibilities: * Lead and manage implementation of Epic front-end digital tools, including: * Decision Trees * Waitlist/FastPass * MyChart Direct Scheduling and Ticket Scheduling * Online Scheduling Enhancements * Build and maintain Epic template documentation to support standardized implementation and user adoption. * Support the Clinic Access Optimization project and other executive leaders by preparing project updates, building presentations, documenting decisions, and facilitating cross-functional coordination. * Develop, manage, and track project plans, timelines, and deliverables. * Build high-quality materials including slide decks, process flows, meeting agendas, and training aids. * Ensure robust follow-up on action items, risk tracking, and issue resolution. * Collaborate closely with clinical, operational, and technical teams to ensure delivery aligns with strategic goals. * Be responsive, visible, and engaged throughout all phases of the project lifecycle. * Perform other duties as assigned, including administrative coordination, stakeholder communications, and special projects. Qualifications: * 5+ years of experience in healthcare project management, with Epic implementation and digital tools exposure. * Deep understanding of Epic front-end revenue cycle functions, especially Scheduling, Registration, and Patient Access workflows. * Demonstrated ability to work effectively with senior executives, in a professional services or healthcare setting. * Proficiency in template creation, process documentation, and high-volume communication workflows. * Highly detail-oriented, self-directed, and able to manage multiple moving parts in a dynamic environment. * Skilled in Microsoft Office Suite (especially Excel and PowerPoint), Smartsheet, and project tracking systems. * Excellent written and verbal communication skills — clarity, tone, and professionalism are essential. * Prior experience working remotely with geographically distributed teams. Preferred Skills: * Prior consulting experience in healthcare delivery or academic medical centers. * Familiarity with call center operations, scripting tools, and Epic's patient engagement modules. * Working knowledge of Epic's Decision Trees, Waitlist/FastPass, and MyChart tools. * Experience supporting high-level stakeholder reporting, presentations, and executive briefing packets. Why Join The Wilshire Group? At The Wilshire Group, we offer a dynamic and supportive work environment where professionals are encouraged to grow and make a meaningful impact. Our consultants are recognized for their expertise, and we are committed to fostering an inclusive culture that promotes innovation and excellence. How to Apply: If you're a highly motivated professional with a passion for healthcare technology, Epic systems, and project management at the executive level, we want to hear from you. Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.

Job Description Description: Note tSuppliers: Each suppliermay submit up t2 candidates. Please ensure you present only your topcandidatednot submit just tmeet the quota. The job seekers must undergapre-vetting process by the supplier tensure they can effectively respond tthequestions attached, demonstrate a professional demeanor, and are well-preparedfor an in-person interview. FIELDGLASS COMMENTS SECTION Required Information (DNOT Include in Resume): When submitting a candidate,be sure tprovide the following details: Candidates Location: Specifycity and state (this is mandatory). Skillset Alignment: Brieflysummarize how the candidates experience and skills match the rolesrequirements. Requested Time Off: List anypre-planned time off (e.g., vacations). Assignment Information 100 % On Site, NOT A REMOTEROLE Local candidate ONLY Work location: 1000 S FremontAve, Alhambra, CA 91803 Campus or Medical Enterprise:Medical Enterprise Working Job Title: PatientAccess Liaison II Number of needs: 3 Duration of Assignment: CTH,13 weeks, with a possibility for an extension nguarantees Work hours: Job seeker must beopen 7 am-7 pm staggered shifts, possible weekends, job seekers Must be abletwork OT Parking: Interview Process: Twstepinterview process) 1 Video/ Teams interview and 1 In-person Interview Dress code: Business Casual Must Haves: Please note that simply addingCall Center Environment tthe job title or as a skill on the resumedoes not count as actual experience. We need job seekers whTRUTLY have hands-oncall center experience. High School Diploma Minimum tw(2) years ofexperience working in a CALL CENTER, customer service, and Healthcaredepartment/ environment. Demonstrated interpersonalskills. Ability tmultitask. Excellent verbal and writtencommunication skills. Preferred: Vocational certificates inhealthcare preferred: appoint scheduling, registration, insurance verification,medical assistant. Associate or bachelors degreein healthcare, business or operations field strongly preferred. Description: Serves as primary point ofcontact for access t academic medical centers and Health Sciences Campus. Answers, screens anddirects incoming and outgoing telephone calls, electronic messages and otherweb-based communications using a call management system. Responds tbasicinquires and refers other inquires tappropriate medical personnel. Contacts anddistributes messages tmedical personnel using a variety of electronic methodsincluding text, voice and email systems. The Patient Access Liaison II willalsbe responsible tschedule and confirm initial and follow-up medicalappointments, registers patients, including verifying insurance coveragetadvise patient of any estimated financial responsibility. The Patient AccessLiaison II will alsperform data entry, ensure data integrity, and reconcile asneede Medical EnterpriseNon-Clinical Onboarding Must complete all onboarding requirements prior tthestart date, with nexceptions. Medical EnterpriseNon-Clinical Onboarding Requirements: Background, Education, andEmployment Background Check: Social Security Trace: 7 yearsworked and lived found by SSN Trace County Criminal F&M: 7years Federal Criminal: 7 years Widescreen Plus NationalCriminal Search National Sex Offender Registry Healthcare Sanctions State OIG/SAM Education: HS Diploma (or equivalent GED) Employment: Verification of 3 Employers,with 2 out of 3 verified Other Requirements: HIPAA Training Application Temporary Worker Agreement Harassment &Discrimination Pamphlet Medical Requirements: Immunizations: MMR (Measles, Mumps, Rubella)roof of immunity or series of 2 shots Varicella (Chickenpox): Proofof immunity or series of 2 shots Hepatitis B: Proof of immunityor series of 3 shots; worker can decline with a declination form on file TB Test: Annual test required; resultsmust be read within 24 t48 hours Positive TB history requireschest x-ray results Drug Screen: Must be taken within 72 hoursor the offer is rescinded. 10-panel drug test including: Amphetamines Barbiturates Benzodiazepines Cocaine metabolite Opiates (Codeine, Morphine) Hydrocodone Hydromorphone Oxycodone Phencyclidine Methadone Propoxyphene Influenza Vaccination: Required for the current fluseason (11/1 through 5/30) Workers starting after May 1stshould wait until after September 1st for the next flu shot season Accepts signedpersonal/medical exemption COVID Vaccinations: Fully vaccinated withCovid-23-24 Vaccine Accepts signedreligious/medical exemption Note: All items are billableexcept for the drug screen. Qualified Applicants witharrest or Conviction records will be considered for Employment in accordancewith the Los Angeles County Fair Chance Ordinance for Employers and theCalifornia Fair Chance Act

Job Description At Hanna Interpreting Services, we deliver more than just words. Are you ready to embark on an exhilarating journey with our rapidly growing team? Are you attentive to detail and efficient in entering information accurately? If so, we have an exciting opportunity for you to join our dynamic team as a Call Center Representative! In 14 years, Hanna has grown from a start-up company to an industry leader in the interpretation and translation space. We were recently listed as a ‘Top 100 Language Service Provider in the World’ by Nimdzi Insights, Slator.com, and CSA Research, as well as nominated for “Best Overall Company,” “Best Customer Service,” and “Best Community Impact” in the 2023 BizX Awards. But we are not done yet! We are seeking a Call Center Representative to join us in breaking down barriers and shaping a world where communication knows no boundaries! Responsibilities: • Customer Service: Interact and engage with our clients and stakeholders via phone, • Verification: Verify and correct data where necessary, • Confidentiality: Handle sensitive information with confidentiality, • Collaboration: Work closely with other team members to ensure that data is consistent and accurate, • Continuous Improvement: Suggest and implement improvements in data entry processes Why Join Us: • Collaborative Environment: You'll work closely with a supportive team that values efficiency and precision, • Career Growth Opportunities: Continuous learning and professional development resources will be at your disposal At Hanna Interpreting Services, we deliver more than just words. In 14 years, Hanna has grown from a start-up company to an industry leader in the interpretation and translation space. We were recently listed as a ‘Top 100 Language Service Provider in the World’ by Nimdzi Insights, Slator.com, and CSA Research, as well as nominated for “Best Overall Company,” “Best Customer Service,” and “Best Community Impact” in the 2023 BizX Awards. But we are not done yet! Who is Hanna? Hanna Interpreting Services LLC is a language services provider that offers in person, video, over-the-phone, and written options for translation, interpretation, ADA remediation, transcription, language assessments, voice over, and website localization. Founded in 2010 by mother and son duo Jennifer Hanna and Tom Elias Hanna in their garage in San Diego, CA, Hanna has grown to more than 70 employees, served over 1 million non-English speakers to date in 200+ languages, and has sponsored countless outreach events to serve the local community. We’re known in the industry for always getting the job done. Whether a healthcare provider needs an interpreter to help during an emergency or an organization needs to translate their website in multiple languages – they call us because we have the experience and the relationships to make their jobs easier. Requirements • Strong attention to detail with the ability to multitask, • Customer-service oriented and impeccable phone etiquette, • Excellent typing skills, • Ability to work independently in a fast-paced environment, • Familiarity with MS Office, databases, and other relevant software, • Previous experience in data entry is a plus, but not mandatory for candidates with the right attitude and aptitude Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role. The duties, responsibilities, and qualifications may change at any time, with or without notice, to meet the business needs of the organization. Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Benefits • Hybrid Working Schedule: 1 week per month on-site, • Pay rate: $20-21/hr, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Breakfast or Lunch provided for onsite staff every Friday (that's right, every Friday!)

Job DescriptionDescription: Collabrios delivers purpose-built software solutions that unify the entire care journey. By combining deep industry expertise with cutting-edge technology, we empower care providers to streamline operations while delivering exceptional care. From PACE programs to government agencies, our integrated technology infrastructure supports the full spectrum of care delivery. Job Overview We are seeking a dedicated and detail-oriented Provider Services Representative to support our provider network by resolving inquiries related to claims, payments, system access, and policies. This is a client-facing, high-volume call center role where you’ll serve as a key point of contact for providers, ensuring accuracy, efficiency, and a positive experience. Key Responsibilities • Provider Communication: Respond to high-volume provider inquiries about claims, payments, access, and policies with clear, professional, and empathetic communication., • Claims Research & Resolution: Investigate and resolve issues related to claim status, payment discrepancies, coding, and eligibility. Partner with internal teams to ensure timely and accurate resolution., • CRM & Systems Management: Accurately document provider interactions in CRM platforms and manage workflows through internal systems., • Provider Support & Education: Help providers navigate claims processes, documentation requirements, and Collabrios systems. Identify common questions or concerns and suggest improvements to educational resources., • Process & Policy Training: Participate in training on evolving systems, processes, and compliance requirements. Support new team members by sharing best practices. Required: • High school diploma or equivalent required, • 2+ years of experience in healthcare, insurance, or a TPA environment, preferably in a provider service or claims role, • Understanding of Medicare, Medicaid, and PACE programs, • Working knowledge of medical claims processing and healthcare terminology, • Proficiency with CRM or ticketing systems (e.g., Jira, Salesforce) and Microsoft Office Suite, • Clear and professional verbal and written communication skills, • Strong analytical, problem-solving, and organizational skills, • Ability to manage multiple priorities in a fast-paced, deadline-driven environment, • Familiarity with HIPAA and healthcare compliance standards, • Self-starter who takes initiative and follows through on tasks At Collabrios Health, we’re committed to fostering a workplace that supports your well-being, growth, and ability to make a meaningful impact. Here’s what you can expect when you join our team: • A connected, virtual-first culture with a collaborative, mission-driven team, • Competitive health benefits, including medical, dental, and vision coverage, • 401(k) with company contribution, • Generous paid time off, including 15 PTO days, 2 floating holidays, and 6 sick days, • Flexibility and trust—we empower our team to manage their schedules and work in ways that support their lives, • Opportunities for learning, mentorship, and professional development Collabrios is an equal opportunity employer. We welcome candidates from all backgrounds, identities, and experiences. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Job Description Job Title: Customer Care Representative (Healthcare) Location: Irvine, CA (Onsite) Company Overview: Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in people's lives and are seeking passionate individuals to join our team. Role Overview: We are looking for a dynamic team member to fill the role of Customer Care Representative (contract). As a Customer Care Representative, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an outstanding customer experience. Key Responsibilities: • Professionally handle incoming calls, addressing customer inquiries and requests in a timely and courteous manner., • Provide accurate information about our products, services, and promotions to assist customers with their needs., • Assist customers with order placement, tracking, cancellations, and returns following established procedures., • Effectively resolve customer complaints and escalate complex issues to the appropriate department when needed., • Educate customers about company policies and procedures to ensure compliance and satisfaction., • Maintain detailed records of customer interactions and transactions in our database., • Meet or exceed performance targets for call quality and customer satisfaction., • High school diploma or equivalent required; additional customer service training preferred., • 3+ years customer service or call center experience is a plus but not required., • Excellent verbal and written communication skills with a professional phone manner., • Strong problem-solving abilities and empathy towards customers., • Ability to multitask and prioritize tasks effectively., • Basic computer skills and familiarity with call center software preferred. Hourly Pay Range: $20-25 per hour. This Customer Care Representative position is based onsite in the Irvine office.