Healthcare customer service jobs in United States

We are seeking a highly motivated and outgoing individual to join our team as a Street Marketing Representative. The successful candidate will be responsible for promoting our home care services to potential clients and their families in the local community. This is an excellent opportunity for someone who enjoys working with people and wants to make a difference in their lives. Responsibilities: - Approach and engage with potential clients and their families in public areas such as shopping centers, community events, and healthcare facilities - Introduce and promote our home care services, highlighting the benefits and features of our company - Distribute marketing materials such as brochures, flyers, and business cards - Collect contact information from interested individuals. (and follow up with them to schedule consultations) - Build relationships with local healthcare professionals and community leaders to generate referrals - Meet and exceed monthly lead generation targets Requirements: - High school diploma or equivalent required; degree in marketing, communications, or related field preferred - 1-2 years of experience in marketing, sales, or customer service - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving and conflict resolution skills - Familiarity with the healthcare industry and home care services is an asset Working Conditions: - This is a Full-time position with full hours, (Weekends if Desired) - The successful candidate will be expected to work in a fast-paced environment and be comfortable with approaching strangers in public areas We Offer: - Competitive hourly wage - Commission structure for meeting and exceeding lead generation targets - Opportunities for professional growth and development - A dynamic and supportive work environment If you are a motivated and people-oriented individual who is passionate about healthcare and marketing, we encourage you to apply for this exciting opportunity!

New York based healthcare sales team is looking to hire someone with flexible schedule to join us part time, one day a week, to sell and introduce new products and provide customer service to our existing and new customers in hospitals, surgery centers and clinics in Manhattan, Brooklyn and Queens. Any sales experience or customer service is helpful but not necessary - we'll provide sales and product training as well as guidance, leads and contact information to get you started. We are looking for someone motivated and responsible that complies with hospitals vendor policies ie. vaccinations, background check etc. We are offering base compensation as well as commission on any new business closed with potential to build and grow your business and recurring sales income. Please send us your resume and the best time for initial call so we can discuss and arrange in person interview.

Offering a medical assistant position with dermatology practice in Manhattan. Office hours are Monday through Thursday 9am-5pm, Friday 9am to 4:00pm. Third Saturday of the month. Requirements: Must be a team player, friendly demeanor. Engaging personality is a must! Customer service with a huge smile! Educate patients as directed by physician or provider, including using take-home instruction sheet when applicable. Assist provider in cosmetic procedures Assuring cleanliness and orderliness of examination rooms Restocking rooms and supplies Checking equipment for proper functioning Clean all instruments and equipment used a manner accepted by recognized standards of practice Perform clerical duties, upon request if the front desk needs additional assistance Maintain confidentiality of all patient information Salary: 22-23.50 per hour

Full job description Medical Receptionist Roles & Responsibilities: · Serves as a liaison between physicians, patients, families, healthcare providers, Health Quarters, and insurance companies to ensure quality patient care for patients seen in the practice. · Fulfills patient care responsibilities as assigned which include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam room, assisting patients as needed. · Fulfills administrative responsibilities as assigned which include but are not limited to: Registering patients, scheduling appointments and/or surgical procedures, insurance verification, obtaining referrals and/or authorizations and answers calls and provides pertinent information.. · Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary. · Inventories, orders or re-stocks medical supplies as applicable. · Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by clinic and infection control policies. · Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations. · Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms). · Performs proficient phlebotomy duties. · Performs other duties as assigned Education: · High School Diploma Experience: · 3 years of experience as a Medical Receptionist; 5 years of experience preferred Requirements: . Must be flexible with variable shifts · Effective interpersonal and communications skills required · Excellent customer service skills required. · Excellent telephone etiquette · Ability to work on various projects simultaneously · Must be able to adapt to a growing and changing environment · Must be able to adapt to a growing and changing environment A strong work ethic and desire to participate in a team-oriented healthcare · Previous experience with ECW is preferred Skills: Bilingual is a PLUS! Full time, open availability! Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Free parking Paid time off Healthcare setting: Outpatient Medical specialties: Primary Care Schedule: Monday to Friday Experience: EMR systems: 1 year (Required) Language: Spanish (Required) Work Location: In person

ActiveStar is looking for a leading healthcare provider in Brooklyn committed to delivering high-quality medical services to our community. We pride ourselves on our dedication to patient care and operational excellence. As we continue to grow, we are seeking a skilled Medical Biller to join our team and contribute to our mission of providing exceptional healthcare services. Job Description: We are looking for a detail-oriented and organized Medical Biller to join our team in Brooklyn, New York. The Medical Biller will be responsible for accurately and efficiently processing medical claims, ensuring timely reimbursement from insurance companies, and maintaining comprehensive billing records. The ideal candidate will have a strong understanding of medical billing procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment. Responsibilities: Review and verify accuracy of patient demographic and insurance information. Prepare and submit electronic and paper claims to insurance companies. Follow up on outstanding claims, denials, and appeals to ensure timely reimbursement. Communicate with insurance companies, patients, and healthcare providers to resolve billing issues. Post payments and adjustments to patient accounts accurately. Maintain up-to-date knowledge of medical billing regulations, coding guidelines, and insurance policies. Assist with insurance verification and authorization processes as needed. Collaborate with other members of the healthcare team to ensure accurate and timely billing. Generate and analyze billing reports to identify trends and areas for improvement. Provide excellent customer service to patients and internal stakeholders. Qualifications: High school diploma or equivalent; associate's degree or certification in medical billing preferred. Minimum of 2 years of experience in medical billing and coding, preferably in a healthcare setting. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of medical terminology, CPT, HCPCS, and ICD-10 coding. Excellent attention to detail and accuracy in data entry and billing processes. Effective communication skills, both written and verbal. Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Familiarity with insurance billing guidelines, including Medicare, Medicaid, and commercial insurance plans. Strong analytical and problem-solving skills. Commitment to maintaining patient confidentiality and adhering to HIPAA regulations. If you are a motivated and detail-oriented individual with a passion for healthcare and medical billing, we encourage you to apply for this exciting opportunity to join our team in Brooklyn, New York. We offer competitive compensation and benefits, along with a supportive work environment where you can grow and advance your career in medical billing.

bilingual (English & Russian) full time front desk receptionist with an experience. Job Title: Medical Office Secretary - Bilingual (English/Russian) 2 years experience or more Qualifications: - Previous minimum 2 years experience as a medical office receptionist - Knowledge of medical terminology and procedures - Excellent communication and interpersonal skills - Proficient in using phone systems and computer software applications - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail and accuracy We offer competitive pay, benefits package, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service in a healthcare setting, we would love to hear from you. Experience: medical office receptionist: 2 years (Required) Language: Russian (Required)

Overview: We are seeking a highly motivated and detail-oriented Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a crucial role in assisting pharmacists in providing medication and healthcare services to patients. This is an excellent opportunity for individuals with a passion for patient care and a strong knowledge of medical terminology. Duties: - Assist pharmacists in dispensing medications to patients - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Enter prescription information into the computer system - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and address inquiries from patients and healthcare providers - Perform medication administration, including inhalation and IV infusion, under the supervision of a pharmacist - Collaborate with the healthcare team to ensure accurate medication orders and patient safety - Adhere to all pharmacy regulations and guidelines Qualifications: - High school diploma or equivalent - Excellent attention to detail and organizational skills - Ability to work effectively in a fast-paced environment - Strong communication and interpersonal skills - MUST BE FLURENT IN MANDARIN/CANTONESE/FUZHOUNESE/ TAISHANESE Skills: - Patient care: Provide compassionate care to patients, ensuring their safety and well-being throughout the medication process. - Pharmacy technician: Demonstrate proficiency in pharmacy operations, including medication dispensing, inventory management, and prescription processing. - Patient service: Deliver exceptional customer service to patients, addressing their needs and concerns with professionalism and empathy. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. Join our team and contribute to the well-being of our patients. Apply today! Benefits: Employee discount Paid time off Paid training Store discount Education: High school or equivalent (Required) Experience: Customer service: 1 year (Preferred) Pharmacy technician: 1 year (Preferred) Language: Chinese(Required) Cantonese (Preferred)

Overview: We are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in providing excellent patient service and supporting the pharmacy team in delivering high-quality care. This position is ideal for individuals with willingness to learn and grow is just as valuable as any prior experience you may have. Duties: - Assist pharmacists in preparing and dispensing medications accurately and efficiently - Maintain inventory of medications and supplies, ensuring proper storage and organization - Process prescription orders, including data entry and insurance verification - Provide exceptional customer service to patients, addressing inquiries and resolving issues - Assist with medication compounding, including aseptic technique for sterile preparations - Assist with medication administration as directed by pharmacists - Collaborate with healthcare professionals to ensure accurate medication orders and patient care - Maintain cleanliness and orderliness of the pharmacy area Skills: - Moderate computer skills, to perform various tasks such as using basic software programs, browsing the internet, sending emails, and data entry. - Familiarity with medical terminology, drug names, and dosage forms - Excellent attention to detail and accuracy in performing tasks - Ability to work effectively in a fast-paced environment while prioritizing tasks - Exceptional communication skills to interact with patients, healthcare professionals, and colleagues - -Achieving fluency in Chinese, whether it be in Mandarin, Cantonese, Fuzhounese, or Taishanese Whilst experience is undoubtedly an advantage, it is not an essential requirement, as we will provide comprehensive on-site training. We welcome all individuals with a keen interest and a committed mindset to collaborate with us on our mission. Therefore, we encourage you to apply with confidence, as we appreciate your unique perspective and are eager to see what you can offer. Benefits: Employee discount Opportunities for advancement Paid time off Paid training Store discount Education: High school or equivalent (Required) Language: Chinese (Required) Mandarin (Preferred) Cantonese (Preferred)

Full job description Citywide Mobile Response is a fast-growing Ambulance Company with over 50 years of operation. Based in the Bronx and servicing the 5 Boroughs of NYC. We are looking for a dynamic, strong, caring dispatcher to join our team. Job description Monitor, update, and control the location and movement of field units Act as a resource point for healthcare facilities and other agencies utilizing the services of Citywide Ambulance Ascertain proper levels of response and allocate resources to match dynamic system demands Monitor and document response times of units, investigating and reporting all response time exceptions Maintain excellent knowledge of company policies, procedures, and medical protocols. Demonstrate extensive knowledge of all Communication Center equipment, including telephones, radios, and computers and tracking mechanisms Obtain insurance or managed care authorizations Communicate and document service delays Actively work with customers and or ancillary providers to meet the customer service demands Determine medical necessity for ambulance services Follow the deployment plan appropriately and consistently Maintain a calm atmosphere, non-emotional, professional tone throughout the Communication Center Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events Assist responding units with routing instructions to scenes when necessary; relay efficiently and accurately utilizing all map resources Performs all duties with the utmost professionalism, reliability, and integrity Required to sit for long periods of time Job duties are often performed at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers WE OFFER · A great salary commensurate with experience · As well as an excellent benefits pkg & · A great work environment Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Health insurance Paid time off Experience: Dispatching: 1 year (Preferred) Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: In person

Job Overview: Position: Dental Receptionist Location: Queens, NY Pay Rate: $18-$20 Full-Time Job Summary: The Dental Receptionist is a creative and forward thinker responsible for ensuring appointments are appropriately scheduled, following up on missed and unscheduled treatment plans or recall appointments, creating and maintaining patient records, greeting and checking in patients, and keeping the waiting area presentable. Duties/Responsibilities Greeting and welcoming patients to the practice. Scheduling, rescheduling, or canceling appointments as needed. Contacting patients to follow up on unscheduled treatment and recalls. Constantly looking ahead to ensure the patient schedule remains full. Assisting patients to fill out information forms. Preparing patients’ charts and daily schedules for the dental staff. Updating patient records and documenting recent treatments and procedures. Scheduling follow-up appointments and providing telephonic reminders. Communicating with medical insurance providers to determine if patients are required to make co-payments. Verifying methods of payment and collecting payments as needed. Performing general office duties, such as answering telephones, photocopying, filing and faxing. Required Skills/Abilities: Excellent verbal and written communication skills. Exceptional interpersonal and customer service skills. Good telephone etiquette. Exceptional organizational skills. Education and Experience: High school diploma or equivalent. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. * Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 30 per week Benefits: Opportunities for advancement Paid jury duty Referral program Healthcare setting: Dental office Schedule: 8 hour shift Day shift People with a criminal record are encouraged to apply Experience: Dental receptionist: 2 years (Preferred) Dental office: 1 year (Required)

Benefits Pulled from the full job description 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Full job description ```Job Overview``` We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. This is a vital role in ensuring the smooth operation of the dental practice and delivering a positive experience for our patients. ```Duties``` - Greet and welcome patients as they arrive at the dental office - Schedule appointments and manage the dental office calendar - Answer phone calls and respond to patient inquiries - Verify insurance coverage and assist with insurance claims - Collect payments and maintain accurate financial records - Maintain patient records and update information as necessary - Coordinate with dental staff to ensure efficient patient flow - Assist with various administrative tasks as needed ```Qualifications``` - Previous experience working in a dental office or similar healthcare setting is preferred - Proficiency in using dental office software systems such as Epic or eClinicalWorks - Strong organizational skills with the ability to multitask effectively - Excellent communication and interpersonal skills - Knowledge of medical scheduling procedures and terminology - Familiarity with general administrative duties and office procedures - Ability to handle sensitive patient information with confidentiality and professionalism If you are a detail-oriented individual with excellent customer service skills, we encourage you to apply for this position. Join our team and contribute to providing high-quality dental care to our patients. Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this Dental Receptionist position. Job Type: Full-time Pay: $18.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Monday to Friday No weekends Ability to Relocate: New York, NY 10028: Relocate before starting work (Required) Work Location: In person

This role is Remote but we are prioritizing applicants from the Washington DC area. About the Roosevelt Institute: The Roosevelt Institute is a think tank, a student network, and the nonprofit partner to the Franklin D. Roosevelt Presidential Library and Museum that, together, are learning from the past and working to redefine our collective future. Focusing on corporate and public power, labor and wages, and the economics of race and gender inequality, the Roosevelt Institute unifies experts, invests in young leaders, and advances progressive policies that bring the legacy of Franklin and Eleanor Roosevelt into the 21st century. The Roosevelt Institute takes on today’s greatest public policy challenges by advancing bold, cutting-edge research and policy ideas. We believe that the future of the American economy and our democracy depends on a new way of thinking about markets and government. Too few people hold too much economic and political power today, and we know that a stronger society is possible if we rectify this imbalance between private actors and the public. With a commitment to transforming corporations, restructuring markets, reviving democratic institutions, and reimagining the role of government, our work moves our nation toward a more resilient, equitable, and green future. Our Culture At Roosevelt, we recognize that the culture of the workplace and opportunities for career growth and development are important to all. We believe that diversity of background and experience among our people make our work to rewrite the rules of our social and economic realities stronger. Roosevelt is an equal-opportunity employer. As affirmed in its policies and practices, the organization considers all applications for all job classifications without regard to race, color, creed, national origin, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, military status, height and weight, genetic predisposition or carrier status, arrest record, or other legally protected status. We strongly encourage people with diverse work and life experiences, diverse educational backgrounds, and diverse cultures to apply. What You’ll Do Working closely with the development team, executive team, and other senior staff at the Roosevelt Institute, the Donor Engagement Manager will play a key role in ensuring best-in-class cultivation and stewardship for Roosevelt’s funders. Responsibilities include: developing and executing cultivation and stewardship strategies for major individual and institutional donors, staffing principals for meetings and events, managing the individual giving pipeline, prospecting, and other related activities. The Donor Engagement Manager will report to the Director of Development. This is a non-management, unionized, individual contributor role. Essential Functions and Responsibilities Cultivation and Stewardship - Develop and execute donor engagement strategies, including supporter emails, cultivation events, and funder briefings - Work with development and external relations teams to craft donor-facing materials as needed - Regularly engage Roosevelt’s program and communications teams to identify programmatic work, projects, and events to leverage as opportunities to engage donors and prospects - Keep abreast of current events and other important items related to Roosevelt’s work on political economy to seek out opportunities to highlight our work to key audience Principal Staffing - Lead on prepping principals for major donor meetings, conferences, and speaking engagements, including coordinating scheduling, prospect research, and agenda-setting - Accompany principals to meetings as needed, taking notes and managing relevant follow-up Individual Giving - Manage the individual giving pipeline in service of raising $2 million from individuals in 2024 - Track donor engagement closely and manage up to senior staff to ensure best-in-class donor stewardship - Identify key prospects, manage prospect research, and prioritize them for pipeline building - Create stewardship plans and giving goals for mid-level and major donors based on alignment, giving history, and relationships - Manage the spring and end-of-year giving campaigns What You’ll Have - Minimum of 3–5 years experience in fundraising for nonprofit organizations or campaigns - Experience cultivating relationships in policy organizations, labor unions, political campaigns, or movement groups - Familiarity with the progressive ecosystem strongly preferred - Track record of experience with a wide range of donors, from modest contributors (<$1,000) through to major donors (five to six figures) - Excellent oral and written communication skills - Demonstrated experience managing multiple projects simultaneously and thriving in a deadline-driven environment - Ability to collect, synthesize, and process information quickly and with accuracy - Understanding of the philanthropic and political environment and best practices in fundraising - Strong customer service orientation that centers donors as a critical part of mission-driven work - Highly organized, with outstanding attention to detail - Experience using donor databases like Salesforce, Raiser’s Edge, etc. Not sure if you meet all the qualifications? Please apply! We know talent comes in many forms. Join our team and help envision a new equitable future for all. The salary range for this role is $67,936 – $85,000 annually. The Roosevelt Institute offers excellent benefits that include 100% paid medical, dental, and vision for employees and 80% paid for dependents; life insurance; vacation; personal and sick time; paid parental leave; professional development; healthcare, dependent-care, and commuter FSA; and a 403(b) retirement plan with up to 4% contribution. INTERESTED CANDIDATES MUST SUBMIT A RESUME AND COVER LETTER TO BE CONSIDERED. Link to apply: https://easyapply.co/job/donor-engagement-manager-8?rcid=idealist or go to our website: www.rooseveltinstitute.org.