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Inspired by the city's rich textile heritage, our boutique hotel offers thoughtful design, elegant accommodations, and a vibrant social scene. Promotes hotel services and amenities and provides helpful information. Knowledge of hotel facilities and features.

Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high level service throughout pre-event, event and post event phases of hotel events. Prepares all event documentation and coordinates with sales, hotel departments, and customer to ens

Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience.This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards.

Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. Use proper two-way radio etiquette at all times when communicating with other employees. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

Hilton Garden Inn Providence Airport Warwick SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality, • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests. The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel. • Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room., • Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift., • Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean. SECTION THREE: Success Metrics Happy Guests • Management Performance Ratings, • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Checklist Tracking, • Management Performance Ratings Qualifications & Requirements: • Experience in a hospitality, service, consumer-facing franchise or related field preferred., • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Must have a desire to serve all guests., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock., • Breaks: Clock in/out for breaks at the designated time on your schedule. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as: • Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles., • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces., • Kneeling: Bending legs at knee to come to rest on one or both knees., • Crawling: Moving about on hands and knees or hands and feet., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

SECTION ONE: MCR Universal Role Standards / Hilton Garden Inn Providence Airport Warwick EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality, • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Role Specific Duties and Expectations The Server is responsible for providing prompt, friendly, & accurate food service to our guests. This person will take food and beverage orders, serve food items to guests, and complete payment for guest orders. Responsibilities: • Friendly Greeting: Greet guests and give a clear and correct description of food and beverage options., • Quick Delivery: Deliver hot to order items from kitchen to tables., • POS Skills: Input orders into computer and secure accurate payment., • Barista: Prepare coffee as well as other specialized drinks., • Table Manicure: Clear, clean, and reset tables for dining as needed., • Guest Service: Observe diners and respond to requests., • Side work: Complete daily inventory prep sheet and other side work allowable by labor rules., • Menu Knowledge: Knowledge and familiarity of current food and beverage offerings., • Seating: Escort guests to tables as needed., • Food Safety: Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning., • Cleanliness: Assist in maintaining the cleanliness of the restaurant and surrounding areas., • General Hotel Knowledge: Demonstrate knowledge of hours and available amenities of the hotel. SECTION THREE: Success Metrics Happy Guests • Management Performance Ratings, • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Checklist Tracking, • Management Performance Ratings Qualifications & Requirements: • Work Experience: Experience in a hospitality, service, consumer-facing franchise or related field preferred., • Must have a positive attitude and willingness to learn., • Ability to follow instructions, assigned tasks, and meet deadlines., • Always provide friendly service with a smile to guests., • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel., • Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager. Never work while clocked out., • Must clock in/out for breaks at the designated time on your schedule., • Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Repetitive Motions: Making substantial movements (motions) of the, • wrists, hands, and/or fingers. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

SECTION ONE: MCR Universal Role Standards Hilton Garden Inn Warwick EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality, • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests. The Housekeeping Supervisor is responsible for cleaning and preparing efficient operations of the Hotel including rooms, front and back of house, public areas, and laundry. The Housekeeping Supervisor is responsible for assuming the duties of the Executive Housekeeper in their absence, including the daily management of the housekeeping staff. Housekeeping Supervisors are required to clean guest rooms and public spaces on days they are not covering the Executive Housekeeper duties. This may include all guest rooms, public spaces, including but not limited to public restrooms, meeting rooms, exercise room, pool, and guest laundry facility. Other Duties and Expectations • Manage Guest Request Log: Review log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur., • VIP Management: Monitor all V.I.P.'s, special guests, and requests., • Oversee Housekeeping Team: Complete daily stand-up with the team each day to review objectives and confirm checklists are assigned and prepared for the day in the absence of the Executive Housekeeper., • Room Inspection: Inspect rooms and ensure the quality and cleanliness of all guest rooms and public spaces in the hotel in the absence of the Executive Housekeeper., • Storage Rooms: Maintaining the organization and cleanliness of all storage rooms, mechanical rooms, housekeeping closets and main housekeeping laundry room., • Pre-Cleaning Duties: such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Trash and Linen Removal and Replacement: Remove all trash and dirty linen from guest rooms, replacing bed linens and replenishing guest room supplies., • Deep Cleaning: Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department., • Departmental Meetings: Conduct daily department meetings with housekeeping staff in the absence of the Executive Housekeeper., • Supply Management: Maintain required stock of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis., • Inventory: Conduct monthly and quarterly housekeeping inventories on a timely basis., • Maintenance Requests: Monitor work orders and submit to Engineering department according to procedures; Follow up to ensure completion in the absence of the Executive Housekeeper., • Status Reports: Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies in the absence of the Executive Housekeeper., • Lost and Found: Maintain and monitor "Lost and Found" procedures and policies according to standards., • Chemical Safety: Monitor proper use of and compliance with hazardous chemicals according to OSHA standards. Happy Guests • Management Performance Ratings, • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Checklist Tracking, • Management Performance Ratings, • Experience in a hospitality, service, consumer-facing franchise or related field preferred. Supervisory experience preferred., • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Must have a desire to serve all guests., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock., • Breaks: Clock in/out for breaks at the designated time on your schedule. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Stand or remain in a stationary position for long periods of time (3-4 hours at a time)., • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls., • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms., • Inspect and visually observe details at close range (within a few feet) and from long range. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts

We are passionate hoteliers eager to add like-minded people to our rapidly growing team!. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries.

Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Maintain confidentiality of all guests and hotel information. Maintain complete

Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Use proper two-way radio etiquette at all times when communicating with other employees. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

This position ensures that all hotel guests, associates, and hotel property are maintained in a safe and secure environment. Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Assist hotel management in emergency situations by knowing all hotel safety

The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Process check-ins and check-o

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $16.50 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Communicate with all department managers on continuin

We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. In-depth knowledge of hotel Front Desk operations. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

General Manager Position At Graduate Providence. The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Ensure that employees are

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is

StepStone Hospitality is a leading hotel management company, recognized for our unwavering commitment to hotel owners, brand partners, guests, and employees. Passionate about the hospitality industry and knowledgeable about lodging and hotel operations. Relevant experience, internships, or hotel ope

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is

Job Description SCOPE OF POSITION: The Part Time Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income for a 24-hour operating period. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Regular attendance is required in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes proper dress and a correct nametag when working., • Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations., • Reads daily reports: therefore, is adequately informed with all daily happenings at the hotel., • Operate in an alert manner always being aware of the surroundings and activity through the hotel., • Responsible for the safety of our guests & building, utilizing security team as needed., • Create and distribute daily flash, reporting the daily revenues., • Balance and audit all monies for accuracy ensuring all charges are properly posted & payments are settled. (rate check, cashier’s reports, gift card sales, restaurant room charges, and guest and house accounts.), • Audit and post valet parking charges., • Complete nightly audit-date roll at schedule time., • Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information., • Be attentive to the upkeep, appearance, and cleanliness of the lobby and public spaces. Tend to them as needed., • Perform all Guest Service Agent functions as required; assist in booking room reservations; in answering hotel phone calls and notifying guests of messages; facilitate proper security of department keys., • Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction., • Acting as manager on duty, handle all incoming complaints and issues with a sense of calmness and focus on resolving the situation., • Organize the front office and double check lobby area cleanliness by 6 a.m., • Have thorough knowledge of outside venues and directions to each., • Perform other duties as requested by management., • Attend meetings/training as required by management., • Maintain and understand special guest- VIP programs. Education & Experience: • High school diploma or GED certificate preferred and/or equivalent work experience., • At least one-year guest service experience in hospitality environment or equivalent experience required., • Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems., • Previous experience in night audit or accounting roles desired., • Rotating schedules, weekend availability is a must., • Light work-Exerting up to 20 pounds of force occasional and/or 10 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to work with alone with little or no supervision during the 3rd shift., • Must be able to convey information and ideas clearly, both oral and written., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be able to work well in stressful, high-pressure, and fast paced situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the need., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must be able to work with and understand financial information and data, and basic arithmetic function.

Job Description Responding to short-term rental guests along with answering phone calls. Must also communicate and report to executive director and management. Must have valid drivers license and have hospitality skills. Running portion involves acting as concierge by dropping off items for guests and the company. Assisting laundry team members. Doing minor housekeeping assistance and maintenance when needed. Some office work required. Must be able to drive company vehicle / Van. Hours 8pm-12AM. Company DescriptionWe are a vacation rental company in Providence. Apartments, houses, and rooms. Similar to a hotelWe are a vacation rental company in Providence. Apartments, houses, and rooms. Similar to a hotel