Cashier Crew member - Orlando International Airport
7 days ago
Orlando
Job Description $14.00 /hr. + TIPS Benefits: Insurance: Health, Dental, Vision, LIfe. 401K Uniform, Shoes yearly credit Paid: Vacation, Holidays, Anniversary, Birthday. • Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service, • Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change, • Answers all guest questions or finds appropriate answers for guests, • Bags all purchases for each customer, • Performs duties of barista and food preparation as needed, • Ability to accurately enter all orders into the point-of-sale system, • Maintains display items in a clean and orderly fashion, • Offers up-selling opportunities to all guests, • Receives payment by cash, credit card or airline voucher, • Issues all receipts and change due to customers, • Compiles all credit card receipts, airline vouchers, and shift paperwork to turn in at the end of each shift, • Adheres to MCA cash handling policy and procedures, • Communicates customer refunds and complaints to MOD, • Maintains clean and orderly check out areas, • Maintains orderly appearance of register area and supplies stocked, • Weighs items sold by weight to determine prices, • Stocks shelves and other market areas as directed by MOD, • Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers' needs, • Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc, • Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments, • Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc, • Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines, • Sweeps and mops as needed, • Demonstrated pleasant attitude and energy to ensure great customer service, • Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines, • Ability to process information/merchandise through register system, • Demonstrated ability to learn food and beverage knowledge and participate in training as required, • Ability to work under pressure and multi-task in a fast-paced environment, • Ability to accurately count money and make change, • Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns, • Ability to complete all shift-end documentation, • Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions, • Ability to maintain a safe and clean restaurant for customers, • Ability to walk and stand for long durations, • Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster), • Ability to do moderate to heavy lifting (25 lbs or less), • Knowledge and adherence to MCA policies and procedures, • Knowledge and adherence to all airport rules and regulations, • Commitment to service of customers, staff, co-workers, and management, • High integrity and honesty, Work Ethic, passion, and commitment, • Ability to work scheduled hours, including weekdays, weekends, and holidays Bx7Utm123u