Point-of-Sale (POS) Field Service Technician
3 days ago
Portland
Job DescriptionCompany Overview At VersiTech, we transcend the traditional boundaries of a tech company. We’re innovators at heart, problem-solvers in action, and growth partners in spirit. Our legacy is a commitment to forward-thinking and customer centric solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear — technology should not just be advanced but also accessible and user-friendly. We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way. VersiTech’s two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit-to-stand customer experience for restaurants, bars, nightclubs and others in the hospitality space. Who We Are We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations. We strive to live our values every day and, in every way, and are looking for others who feel the same way: • We are ALL IN: committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our partners, our vendors, our communities., • We are HUMAN: grounded in accountability, genuineness, and the strength of our relationships and different perspectives. Installation and Configuration: • Install Tonic & Versi POS hardware and software at customer locations., • Diagnose and resolve technical issues related to POS systems, including hardware, software, and connectivity., • Train clients on using the POS system, ensuring they understand its functionality and features., • Conduct routine maintenance and updates to ensure system reliability., • Maintain detailed service records, including installation reports, repair logs, and client interactions. Qualifications: Preferred Qualifications: • Prior experience in the restaurant or hospitality industry is highly valued., • Understanding restaurant workflows, point-of-sale systems, and kitchen operations is a plus., • Experience with POS systems, IT networks, and hardware troubleshooting., • High school diploma or equivalent (technical certifications are a plus)., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work independently and manage time effectively. Physical Requirements: • Ability to lift and transport equipment (up to 50 lbs)., • Comfortable with standing, bending, and working in varying environments., • Must possess a valid driver’s license and be comfortable with travel as required We stand behind our colleagues and loved ones with benefits and programs that support one another’s holistic well-being. That means we prioritize physical, financial, and mental health through each stage of life. VersiTech benefits include: • Competitive base salaries, • Unlimited vacation policy (with manager approval), plus 7 major holidays, • Fully covered Employee-only coverage for medical, dental and vision insurance, • 401(k) program with available company match, • Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!, • Flexible Spending Account (FSA) and Health Savings Account (HSA) availability, • Marketplace Care Teams to provide emotional and spiritual support for our employees, • Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Employment eligibility in the U.S. is required as VersiTech, LLC will not pursue visa sponsorship for this position. Powered by JazzHR EO8EX9b5yL