Stein-Conaway Law Firm, P.C.
Legal Assistant (Dmv & Client Relations) For Growing Criminal Defense Law Firm - Santa Maria Office
3 days ago
Santa Maria
Job Description We seek a professional, compassionate, and detail-oriented Legal Assistant to support attorneys, clients, and our intake system. This role focuses on three core areas: DMV case management, intake/phones, and client care follow-up. What We Offer • Total Compensation: Starting at $21–$24 per hour, with performance-based bonuses available after a probationary period., • 401(k) Profit-Sharing Plan: Our firm-sponsored 401(k) helps you invest in your future., • Paid Time Off: Includes vacation days, sick leave, and paid holidays to support work-life balance., • Healthcare Reimbursement: Up to $500 per month reimbursement for qualifying medical expenses., • Collaborative, Client-Centered Culture: Join a team that values compassion, teamwork, and excellence in service. Why Join Us We are a team that believes in: • Excellence: Every client deserves our very best, in and out of court., • Compassion: We treat clients and our fellow team members with humanity and dignity., • Growth: We support each other in developing our skills, careers, and life balance., • Impact: We are fueled by the knowledge that the work we do profoundly changes lives. Location Preference While this position is based in our Santa Maria office, initial training will take place at our Templeton location. The selected candidate will begin and complete training in Templeton before transitioning to their permanent role in Santa Maria. How to Apply For consideration for this position, please apply directly through Wizehire. Submitting your application through Wizehire helps us keep everything organized and ensures your application is reviewed promptly. Please include your most updated resume and a cover letter when you apply through Wizehire. Your cover letter should include answers to the following: • Why are you a good fit for SCLF P.C., and what about our mission resonates with you?, • How do you approach building trust and rapport with clients who may be stressed or anxious?, • What really sets you apart from the crowd (and isn’t on your resume)? Attention to detail matters. Please do not call our office regarding this position. All applications should be submitted to Wizehire using the link mentioned above. If your application is selected, we will contact you with the next steps. Equal Opportunity Stein-Conaway Law Firm, P.C. is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status. All employment decisions are based on qualifications, merit, and business needs. This is an opportunity to be part of a mission-driven team where your skills make a real impact. If you're ready to grow, contribute, and thrive in a collaborative environment, we look forward to hearing from you. Compensation: $21 - $24 hourly Responsibilities: What You’ll Do DMV Case Management • Track and manage all DMV deadlines for DUI and license suspension cases., • Prepare and submit DMV paperwork promptly and accurately., • Communicate with clients on the attorney’s behalf about DMV-related issues., • Coordinate with attorneys to ensure DMV actions align with court strategies. Intake & Phones Support • Serve as “second on the phones” to assist the intake team during busy times., • Answer calls, screen potential new clients, and schedule consultations., • Ensure that all intake notes are properly entered into the case management system., • Provide a welcoming, professional first impression to all callers. Client Care & Follow-Up • Conduct follow-up phone calls with current clients., • Keep clients updated and provide them with support and resources., • Assist by gathering documents or information from clients as needed., • Coordinate with attorneys and the case manager to maintain a high-quality client experience. Other activities, as needed, to support the firm's clients, attorneys, and non-attorney team members Experience & Adaptability • You have at least one year of administrative or executive support experience in roles such as intern, clerk, case manager, administrative assistant, or office operations assistant., • You are a fast learner who adapts quickly to new software, systems, and workflows. You are tech-savvy and comfortable navigating digital tools to stay organized and efficient., • You’re not intimidated by legal terminology and are comfortable working in a legal environment., • A bachelor’s degree is preferred but not required; your level of actual work experience and aptitude for this work is what’s most important. Communication & Client Interaction • You have excellent verbal and written communication skills, with strong grammar and proofreading abilities., • You have great phone etiquette and a warm, compassionate presence. You are kind, caring, and nurturing, with the ability to guide conversations respectfully and effectively., • You’re the kind of person clients remember for making them feel heard and supported, and someone who leaves a positive impression. We are looking for the type of person that people reach out to tell us: “Your assistant was so kind and understanding with me. I felt better after interacting with your assistant.”, • You are meticulous when taking down caller information, ensuring names and email addresses are spelled and recorded correctly., • Spanish fluency is strongly preferred to better serve our diverse client base. Organization & Confidentiality • You are highly organized, detail-oriented, and capable of juggling multiple tasks and deadlines in a fast-paced environment., • You are a self-starter who works independently and takes initiative., • You understand the importance of confidentiality and always handle sensitive information with discretion and professionalism.About Company Who We Are Founded in 2017, Stein-Conaway Law Firm, P.C. is a respected criminal defense practice serving San Luis Obispo and Santa Maria, California. We represent individuals accused of crimes ranging from misdemeanors to serious felonies. At the Stein-Conaway Law Firm, P.C., we believe criminal defense representation can be a pathway to growth and transformation. We are a growing criminal defense law firm expanding into Santa Maria. We are the central coast’s premier criminal defense law firm with over 250+ five-star Google reviews. When our firm represents someone facing criminal charges, they receive more than just a lawyer who shows up in court; they have a team of dedicated advocates standing beside them. We measure success both by the outcomes we have in court and by the lasting impact we have on clients’ lives.