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Job Description Are you looking for a meaningful position working with children? Are you looking for flexible scheduling? Are you an experienced behavior technician looking for a center-based opportunity? Who we are looking for: We're looking for motivated professionals who want to make a difference in children's lives and work collaboratively to inspire change, provide compassionate service, and hold each other accountable for progress. What we provide: Our company strongly believes in investing in our team to help reach our goals together as well as providing professional development, including continuing education opportunities. We provide competitive pay based on experience and education with opportunities to earn bonuses. Our full-time center based behavior technicians work Monday-Friday in our ABA centers that are open from 8:00-5:30. We have multiple shifts for part time center-based behavior technicians to work with your needs. Job Duties: Our Behavior Technicians are trained to provide and implement behavioral programming catering to the individual needs of children diagnosed with Autism Spectrum Disorder, or other developmental disabilities. As a Registered Behavior Technician, you will assist in data collection for assessments, implement intervention activities according to the intervention plan provided by your supervisor, and demonstrate behavior analytic principles under the guidance of supervision with children and families. If you are interested in working with us, please submit an application! We currently have full-time and part-time positions available. We offer flexible scheduling for students looking to gain experience while going to school. We will reply to applicants that meet minimum requirements and who also submit their completed application. Full job descriptions and requirements will be provided to applicants prior to in-person interviews. We look forward to hearing from you! Minimum Requirements: • High school Diploma or equivalent, • Official Transcripts, • Ability to repeatedly lift 35 lbs., • Ability to pass background/fingerprint clearance, health screenings and provide/obtain immunizations including TB, and drug testing. This list is not inclusive of all benefits or considered part of the employment offer. It is intended as a sample. All benefits are individually negotiated based on position offered. • Paid Time Off, • Company Sponsored Health Plans, • Paid Travel Time and Mileage, • Paid TrainingCompany DescriptionOur company strongly believes in providing ethical, effective ABA to individuals across the lifespan. Our clinical teams work collaboratively to inspire change, provide compassionate service, and hold each other accountable for progress. We believe in investing in our team to help reach our goals together.Our company strongly believes in providing ethical, effective ABA to individuals across the lifespan. Our clinical teams work collaboratively to inspire change, provide compassionate service, and hold each other accountable for progress. We believe in investing in our team to help reach our goals together.

Job Description $100,000+ EARNING POTENTIAL IN YOUR FIRST YEAR! RELOCATION ASSISTANCE IS AVAILABLE! PAID TRAINING, ONGOING BONUSES, NO SALES QUOTAS, FULL BENEFITS, AND SO MUCH MORE!! BMI-PacWest, Inc. has a long tradition of excellence, proudly serving its customers for over 100 years!! We continue our legacy by providing high-quality preventive maintenance and commercial HVAC services throughout California and the Central Coast. In 2014, our company was honored as the "Family Business of the Year" at the Annual California Family Business Awards. We are currently searching for highly experienced Commercial HVAC Technicians (A/Journeyman level) to join our team in Santa Maria, CA. BMI specializes in proactive care for critical HVAC and mechanical systems in commercial and industrial settings. You will have the opportunity to work in healthcare, manufacturing, oil & gas, data centers, and more. Qualified candidates must have strong service and troubleshooting capabilities for COMMERCIAL HVAC equipment, including large rooftop units, chillers, boilers, zone systems, and package & split AC equipment. We need professionals with excellent interpersonal and communication skills and a team-centered spirit. You'll be part of a growing company that already services the Central Coast, Santa Barbara Counties, King City, Salinas. BMI is also a member of the global Linc Service network, providing best-in-class training, tools, and processes for proactive HVAC care. You'll receive paid professional training and the opportunity to network with other Linc contractors across the country. Our Benefits: • 88% Employer Covered Medical and Dental Insurance for Employee, • 88% Employer Covered Medical and Dental Insurance for Dependents after 3 years' service, • 25% 401K Match with an Annual Discretionary Gift, • Company-paid life insurance, • 9 Paid Holidays throughout the year, • Paid Time Off: 1 week in year 1, 2 weeks in year 2, 3 weeks following 10 years of service, • Technician Tool Allowance, • Discretionary cash bonuses throughout the year, • NO SALES QUOTAS Pay Scale: $45.00 - $60.00/hr. Our top technicians are making over $100k yearly! Required Qualifications: • 5+ years of commercial or industrial HVAC service experience, • Certificate of completion from an HVAC Technical School - preferred, • EPA Universal 608 Refrigerant Handling License is required, • Experience with A2L refrigerants is a plus, • NATE Certification is highly preferred, • Exceptional customer service mindset, • Ability to work effectively both independently and as part of a team, • Excellent communication skills, • Willingness to participate in an on-call weekend and rotation schedule, • Must be eligible to obtain DOD-level security clearance

Job Description Job Title: Navigation Center Representative Department: Navigation Center Reports To: Navigation Center Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional customer service to patients of Community Health Centers of the Central Coast (CHCCC). The position requires responding to a high volume of inbound calls for the purpose of scheduling appointments, appointment confirmations, cancellations, and rescheduling. The Navigation Center Representative will be responsible for performing insurance and financial class verification. The Navigation Center Representative processes patient inquires via phone, email, and Electronic Health Record (EHR) tasking. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Provides an exceptional level of customer service to all patients and staff using AIDET Standards. Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls. Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events. Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller. Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations. Provides directions to CHCCC locations to clientele upon request. Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services. Verifies patient insurance in accordance with CHCCC guidelines and informs patients what information needs to be presented in order to apply for the various financial programs or health insurance options. Performs data entry, pre-registers, updates patient information, demographics, and insurance information. Ensures patient messages are properly documented in the patients EHR. Communicates with providers and other health center staff via electronic health record system. Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call). May assist in completing appointment confirmation calls. Monitors the queue to ensure calls are answered in a timely appropriate manner. Executes department goals such as meeting the required number of calls per day. Completes Process Control Board (PCB) hourly. Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed. Assists in training, mentoring, and orientation of new and existing staff including other health center staff. Conducts patient outreach as needed or assigned and educates patients on CHCCC services. Promotes CHCCC Continuous Quality Improvement Program. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Intermediate computer literacy to comply with department needs (e.g. electronic medical record documentation). Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office programs required. Minimum of typing at 35 wpm preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Assisting from an accredited school is preferred. Possession of current, valid and unrestricted California Driver's License (Class C) required. Current CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment consisting of high volume of inbound calls. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Job Description Job Title: Navigator Department: Behavioral Health Integration (BHI) Reports To: Clinical Services Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY The Navigator is the bridge for Behavioral Health Integration (BHI) services. Under the direct supervision of the Clinical Services Supervisor, the primary role of the Navigator is to link patients into Behavioral Health (BH) services by supporting the clinics with increased access to quality and timely health care. This Navigator directly supports the Primary Care Team and Behavioral Health Clinicians (LCSW, LMFT, ASW, Psychiatrists) by conducting care coordination activities, behavioral health maintenance, and linking patients with resources in the community. The Navigator will use a remote care monitoring platform telephonically to facilitate this process. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Assists the patient telephonically with the completion of appropriate forms with professionalism, diplomacy, and advocacy for patients’ cultural and diversity needs. Ensure the patient’s chart is in order and current with appropriate demographics and payer source information along with completed forms, consents, and portal access. Verifies insurance, payer status, physical address, and emergency contact at every visit. Identifies any gaps in care and any quality metrics that need to be met by reviewing the patient’s historical electronic medical record and using the appropriate disease management guidelines (i.e American Diabetes Association, National Institute of Health). Maintain a continuous relationship with the patient and a collaborative, integrated relationship with the rest of the care team. Perform primary, secondary, and tertiary prevention strategies including wellness education, administer screening using applicable, validated clinical rating scales, and referral and linkage to appropriate BH providers and resources. Informs patients about all services and programs available throughout the CHC care network and makes appropriate referrals. Must be professional at all times, and provide quality “Customer Service” using AIDET Standards. Answers telephones with professional greeting and voice. Schedules patients per the protocol and refers triage, medical and medication management calls to qualified nursing staff or licensed independent practitioners (LIP). Participates in service coordination activities as directed to improve service continuity and effectiveness for clients within the CHC network. Provides clerical and care coordination support to BH providers (LCSWs, LMFTs, ASWs, Psychiatrists) and Primary Care Teams including but not limited to scheduling and rescheduling patient appointments, activation, and maintenance calls at regularly scheduled intervals. Assists patients in the navigation of the mental health system, and appropriate linkage to various county agencies, and other community resources based on patient need and availability. Documents all service contacts in the patient’s electronic health record on a timely basis to include any outside agency correspondence and maintains the care records in accordance with agency standards and requirements by the Centers for Medicare and Medicaid Services (CMS). Assists clinic staff telephonically with de-escalating patient behavioral issues and concerns in the clinic. Meets regularly with the Clinical Services Supervisor and/or supervising BH clinician as a means of enhancing professional growth, reviewing and processing the provision of care coordination services, and dealing with appropriate administrative issues. Liaises with community and external agencies on behalf of CHC in matters pertaining to high-risk behavioral health patients. Attends training and staff meetings as required and performs related work as assigned. Ability to work with a high volume of patients, internal/external customers, and deal with frequent changes, delays, or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and behavioral health needs of the patients served (adults 18 years or older). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates cultural sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED required. Associate’s degree or currently enrolled in Human Services, Addiction Studies, Nursing program, or related field. Some experience in front and/or back office medical and/or behavioral health experience required. Will consider if graduated from an accredited school in Medical Assisting; and/or certified or registered medical assistant (CMA/RMA), and minimum of one (1) year of recent medical assisting experience in the medical field. COMPETENCIES To perform the job successfully, an individual should demonstrate the following characteristics: Strong communication skills, medical terminology, problem management strategies, organized, detail-oriented, and knowledgeable of the scope of services available within the CHC system throughout San Luis Obispo and Santa Barbara counties. LANGUAGE SKILLS Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, policy and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual – ability to read, speak, and write in English and another language is preferred, not required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office and Google Suite skills required. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, unrestricted California Driver's License (Class C) required. Current CPR (BLS) card required. If employee does not have a current CPR card at time of hire, then employee has 60 days to become certified. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is mostly sedentary. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate (i.e. office setting with computers, phones, and printers). Must be able to work in a fast-paced environment. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description Are you looking to implement comprehensive services in a growing clinic? Are you looking to grow within an agency that values small caseloads, client outcomes, and work life balance? Are you looking to grow into a leadership position? We are looking for: • BCBAs that are kind, compassionate and support today’s ABA, • Individuals with a strong desire to grow as leaders, • Individuals who value building up the team around them, • A collaborative team to inspire change, provide compassionate service, and hold each other accountable for progress., • Caseloads are assigned to ensure a work life balance based on your desired work hours., • Work collaboratively with others providing ABA services, • Mentor and model for RBT’s in best clinical practices, • Provide effective, high-quality ABA services by making data-based decisions and ensuring meaningful progress is made, • Complete common assessments such as VB-MAPP and PEAK, • Complete Functional Analyses and Functional Behavior Assessments with support and guidance as needed., • Development of treatment programs that are tied to assessment results and meaningful outcomes, • Utilize clinical judgment in decision making on a day-to-day basis to meet the needs of learners, • CEU Assistance, • Company Sponsored Health Plans, • PTO, • 401K with employer match Minimum Requirements: • BCBA, • Ability to repeatedly lift 35 lbs, • Ability to pass background/fingerprint clearance, health screenings and provide/obtain immunizations including TB, and drug testing, • Reliable transportation, proof of valid California driver's license, safe driving record, and proper auto insurance and vehicle registration If you are interested, please visit our website and apply directly at All applicants that meet minimum qualifications will be contacted to submit your resume or cv directly. Company DescriptionOur company strongly believes in providing ethical, effective ABA to individuals across the lifespan. Our teams work collaboratively to inspire change, provide compassionate service, and hold each other accountable for progress. We believe in investing in our team to help reach our goals together.Our company strongly believes in providing ethical, effective ABA to individuals across the lifespan. Our teams work collaboratively to inspire change, provide compassionate service, and hold each other accountable for progress. We believe in investing in our team to help reach our goals together.

Job Description Job Title: Patient Navigator (ACO Programs) Department: Medical Reports To: RN Care Coordinator FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $23.00 - $25.36 per hour SUMMARY The primary responsibility of the Patient Navigator is to support the licensed providers with the management of that Providers patient panel. Establishes relationship with patients and introduces patients to the patient centered care team model by Provider Panel. Ensures that patients receive timely treatment and patients are informed of plan of care, including all follow up care. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Scrubs and prepares patients EMR 3 days prior to patients visit. Follow Standard Work outlined in pre-visit planning process. Reviews Provider’s orders / requests. Reviews Order Management for completion of referrals, labs, diagnostics, etc. Records findings from Order Management onto NAME of SECTION in E.H.R Reviews medication list. Reviews immunization status of patient. Reviews all preventive healthcare guidelines and documents needed services for Provider. Calls patients to review and update all information for upcoming consultation. Communicates with patients and determines any barriers to keeping appointment with Provider. Follows provider recommendations on specialty referrals as needed. Under the direction of the RN Care Coordinator assists in reviewing, entering, and disposition of abnormal labs in EHR. Under the direction of the RN Care Coordinator assists with follow-up on abnormal results reviewed by provider including notification and follow up needs such as additional appointments, further testing, and medications. Under the direction of the RN Care Coordinator provides information to any outside sources for abnormal results such as Public Health. Communicates problems of daily operations with Clinical Services Supervisor, Associate Health Center Manager, Health Center Manager, and Regional Operations Manager. Actively, participates in staff meetings and daily huddles. Follow ups on all patient and provider test action messages that need further evaluation/EHR task box in regards to abnormal results. Patient safety: Accountable to promote an organizational culture of safety and ensure appropriate patient safety standards and guidelines are followed consistently in the delivery of health care of patients, including but not limited to Healthcare Effectiveness Data (HEDIS), The Joint Commission (TJC), National Committee of Quality Assurance (NCQA), Patient Centered Medical Home (PCMH), and Uniform Data Systems (UDS). Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Ability to effectively with people from diverse cultures and diverse socioeconomic situations. Maintains and adheres to confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Graduation from an accredited Medical Assisting school. Must have one (1) year experience in related field. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual English and Spanish, read, write, and speak is preferred. Must be able to teach and educate patients from multi-cultural backgrounds. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.) required. CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, California Driver's License (Class C). Current CPR (BLS) certification issued by American Heart Association required. If employee does not have a current CPR certification at time of hire, then employee has 30 days to become certified. Changes to CHC’s CPR Policy will supersede this. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description Job Title: Dental Assistant Department: Dental Reports To: Health Center Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: • Dental Assistant I: $22.50 - $24.81 per hour, • Dental Assistant II (Registered): $24.00 – $26.46 per hour, • Dental Assistant III (RDA Extended Function): $28.00 - $30.87 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Dental Regional Operations Manager, the Dental Assistant (DA) assists the dentist(s) and dental hygienist(s) in providing quality dental care and services. The Dental Assistant is also responsible for sterilization, preparation, and inventory control of dental instruments and supplies. An Unlicensed Dental Assistant may perform basic supportive dental procedures under the supervision of a licensed dentist. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, be cooperative, organized, and enthusiastic at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Assists patients in resolving minor difficulties, answering questions, and giving directions as authorized by the dentist or dental hygienist. Takes and records medical and dental histories and vital signs of patients. Serves as dentist’s and/or dental hygienist’s chair-side assistant. Exposes dental radiographs in accordance with state regulations as well as Dental Department directive and protocol. Monitors patient flow and assists the Dental Director, dentist(s), and dental hygienist(s) to ensure that all patient records and documents are properly and accurately completed. Prepares exam rooms by sterilizing and disinfecting instruments, maintains cleanliness per infection control guidelines, and sets up instrument trays. Prepares operatory for patient treatment as per department protocols and dentist or dental hygienist directions. Educates patients in oral hygiene, plaque control programs, and postoperative instructions prescribed by the dentist. Records treatment information in the patient medical record. Assists dentist in management of medical and dental emergencies. Ensures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive, company policy, and state and federal regulations. Assists in various administrative tasks including but not limited to, scheduling appointments, preparing bills and receiving payment for dental services, completing insurance forms, and maintaining clerical records. Participates in health promotion/disease prevention activities, both on-site and off-site as required. Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards. Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, including infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child, and dependent abuse protocols. Demonstrates cultural sensitivity and competence. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). For DA II: Dental Assistants registered through the Dental Board of California will be responsible for placing dental sealants, placing temporary fillings, completing out a coronal polish, and fabricating a temporary crown. For DA III: In addition to DA II duties, Dental Assistants in Extended Functions may be required to perform cord retraction of gingival for impression procedures, size and fit endodontic master points and accessory points, take final impressions for permanent indirect restorations, and polish and contour existing amalgam restorations. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent is required. Minimum of one (1) year of recent experience in dental care is preferred. Dental Assistant I: Unlicensed Dental Assistants are required to provide proof of completion of a California Board-approved 2 hour course in the California Dental Practice Act and proof of completion of a California Board-approved 8 hour course in Infection Control. Dental Assistant II: Dental Assistants must be registered and possess and maintain a current, valid, and unrestricted RDA license issued by the Dental Board of California. Dental Assistant III: Dental Assistants must be registered and possess and maintain a current, valid, and unrestricted RDA in Extended Functions license issued by the Dental Board of California. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual in English and another language is preferred, but not required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding is required. Microsoft Office and Google Suite skills are required. Working knowledge of EHR is required. Experience in Athena is preferred. CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, and unrestricted California Driver's License (Class C) is required. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHC’s CPR Policy will supersede this job description. Dental Assistant II: Dental Assistants must be registered and possess and maintain a current, valid, and unrestricted RDA license issued by the Dental Board of California. Dental Assistant III: Dental Assistants must be registered and possess and maintain a current, valid, and unrestricted RDA in Extended Functions license issued by the Dental Board of California. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit for long periods of time. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques while chairside assisting. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate (i.e. office and clinic setting with computers, phones, and printers). Must be able to work in a fast-paced environment. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description Job Title: Medical Assistant Department: Medical Reports To: Health Center Manager/Clinic Services Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: • Medical Assistant I: $22.50 - $24.81 per hour, • Medical Assistant II (Certified or Registered): $24.00 – $26.46 per hour, • Medical Assistant for San Luis Obispo or Cambria: $25.00 - $27.56 per hour SUMMARY Under the supervision of the Health Center Manager (HCM) and Clinic Services Supervisor (CSS), the Medical Assistant (MA) plays a key role in delivering efficient, high-quality care to patients at Community Health Centers of the Central Coast (CHCCC). Depending on the site and specialty, the MA performs non-professional clinical duties, operates medical and laboratory equipment, and assists with patient care, including physically demanding tasks. Additionally, the MA supports the team with clerical duties and helping maintain effective workflow and operations. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Administers medications via oral, parenteral routes, and topical routes as per Provider’s written orders. If, MA is unfamiliar with medication, he/she refers to nursing drug handbook prior to administering and consults with Provider and/or RN on site. Performs preliminary intake of vitals and determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups. Performs in-house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.) Observes manufacturer instructions and ensures quality controls have been performed each day. May assist with referral and tracking for routine visits, ancillary services, and external providers, notes tracking in medical record and in the appropriate software program as indicated by CHCCC. Greets patients using two patient identifiers, escorts them to examination room, assists in monitoring patient waiting areas, including patient examination rooms in the event of an acute situation, and to minimize the patient's waiting and maximize the utilization of the provider and the clinic. Acts to minimize the emotional discomfort associated with an office visit. Provides comfort and encouragement for patients with anxiety. Maintains clean and safe patient areas. Follows safety procedures and report unsafe conditions to supervisor. Ensure appropriate documentation of immunizations, intake, vitals, medication reconciliation, etc., in electronic medical record. May act as an interpreter, using proper and formal grammar, when necessary between the patient and provider. Cleans and disinfects instruments and prepares for sterilization by placing instruments in appropriate solution(s) as per manufacturers and CHC guidelines. Answers telephones to take messages, completes all task in inbox and assists in patient needs, and ensures that all messages are answered at the end of each day. Attends meetings and trainings as required by the supervisor. Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates cultural sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). Promote the principle of health care integration and the Patient Centered Medical Home. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED required. Graduation from an accredited school in Medical Assisting or certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Minimum one year of recent medical assisting work experience in medical field preferred. Electrocardiogram (EKG), vital signs, venipuncture, injections experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual (ability to read, speak, and write) in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills required. Working knowledge of EHR required. Competency in EHR system required. CERTIFICATES, LICENSES, REGISTRATIONS Graduation from an accredited school in Medical Assisting. Certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Possession of current, valid, unrestricted California Driver's License (Class C) is required. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHC’s CPR Policy will supersede this job description. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment described here reflects the conditions an employee may encounter while performing the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. The role requires the ability to thrive in a fast-paced environment, and the employee may frequently encounter moving mechanical parts and occasionally be exposed to the risk of electrical shock. The noise level is typically moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. ACKNOWLEDGEMENT The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description Are you enrolled in a BCBA program and looking for the next step in your career? Are you a BCaBA? Are you looking for paid BACB Supervision hours? We are looking for: • Motivated, like minded, professionals aspiring to grow in the field of Applied Behavior Analysis!, • People that are kind and compassionate and support today’s ABA., • A collaborative team to inspire change, provide compassionate service, and hold each other accountable for progress., • A supportive environment to help reach our goals together through in person BCBA support in our clinic., • Flexible scheduling for work-life balance, supervision and support from our team of experienced BCBA’s., • BACB Supervision towards accrual of restricted and unrestricted hours., • BACB Supervision in individual and group settings with peer support., • Ongoing mentoring and job opportunities post-certification., • Professional development and continuing education opportunities., • Work collaboratively providing ABA services within our service model within clinic, home, and community settings., • Serve as a model to behavior technicians in providing effective and compassionate ABA., • Participate in mentorship and case review meetings to develop clinical skills., • Paid BACB Supervision, • Company Sponsored Health Plans Minimum Requirements: • Minimum of 2 years ABA experience, • Enrolled in, or have completed, BACB approved coursework, • BA/BS, • Ability to repeatedly lift 35 lbs, • Ability to pass background/fingerprint clearance, health screenings and provide/obtain immunizations including TB, and drug testing

Job Description Job Title: Medical Assistant Department: Medical Reports To: Health Center Manager/Clinic Services Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: • Medical Assistant I: $22.50 - $24.81 per hour, • Medical Assistant II (Certified or Registered): $24.00 – $26.46 per hour, • Medical Assistant for San Luis Obispo or Cambria: $25.00 - $27.56 per hour SUMMARY Under the supervision of the Health Center Manager (HCM) and Clinic Services Supervisor (CSS), the Medical Assistant (MA) plays a key role in delivering efficient, high-quality care to patients at Community Health Centers of the Central Coast (CHCCC). Depending on the site and specialty, the MA performs non-professional clinical duties, operates medical and laboratory equipment, and assists with patient care, including physically demanding tasks. Additionally, the MA supports the team with clerical duties and helping maintain effective workflow and operations. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Administers medications via oral, parenteral routes, and topical routes as per Provider’s written orders. If, MA is unfamiliar with medication, he/she refers to nursing drug handbook prior to administering and consults with Provider and/or RN on site. Performs preliminary intake of vitals and determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups. Performs in-house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.) Observes manufacturer instructions and ensures quality controls have been performed each day. May assist with referral and tracking for routine visits, ancillary services, and external providers, notes tracking in medical record and in the appropriate software program as indicated by CHCCC. Greets patients using two patient identifiers, escorts them to examination room, assists in monitoring patient waiting areas, including patient examination rooms in the event of an acute situation, and to minimize the patient's waiting and maximize the utilization of the provider and the clinic. Acts to minimize the emotional discomfort associated with an office visit. Provides comfort and encouragement for patients with anxiety. Maintains clean and safe patient areas. Follows safety procedures and report unsafe conditions to supervisor. Ensure appropriate documentation of immunizations, intake, vitals, medication reconciliation, etc., in electronic medical record. May act as an interpreter, using proper and formal grammar, when necessary between the patient and provider. Cleans and disinfects instruments and prepares for sterilization by placing instruments in appropriate solution(s) as per manufacturers and CHC guidelines. Answers telephones to take messages, completes all task in inbox and assists in patient needs, and ensures that all messages are answered at the end of each day. Attends meetings and trainings as required by the supervisor. Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates cultural sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). Promote the principle of health care integration and the Patient Centered Medical Home. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED required. Graduation from an accredited school in Medical Assisting or certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Minimum one year of recent medical assisting work experience in medical field preferred. Electrocardiogram (EKG), vital signs, venipuncture, injections experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual (ability to read, speak, and write) in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills required. Working knowledge of EHR required. Competency in EHR system required. CERTIFICATES, LICENSES, REGISTRATIONS Graduation from an accredited school in Medical Assisting. Certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Possession of current, valid, unrestricted California Driver's License (Class C) is required. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHC’s CPR Policy will supersede this job description. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment described here reflects the conditions an employee may encounter while performing the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. The role requires the ability to thrive in a fast-paced environment, and the employee may frequently encounter moving mechanical parts and occasionally be exposed to the risk of electrical shock. The noise level is typically moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. ACKNOWLEDGEMENT The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description Job Title: Medical Assistant Department: Medical Reports To: Health Center Manager/Clinic Services Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: • Medical Assistant I: $22.50 - $24.81 per hour, • Medical Assistant II (Certified or Registered): $24.00 – $26.46 per hour, • Medical Assistant for San Luis Obispo or Cambria: $25.00 - $27.56 per hour SUMMARY Under the supervision of the Health Center Manager (HCM) and Clinic Services Supervisor (CSS), the Medical Assistant (MA) plays a key role in delivering efficient, high-quality care to patients at Community Health Centers of the Central Coast (CHCCC). Depending on the site and specialty, the MA performs non-professional clinical duties, operates medical and laboratory equipment, and assists with patient care, including physically demanding tasks. Additionally, the MA supports the team with clerical duties and helping maintain effective workflow and operations. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Administers medications via oral, parenteral routes, and topical routes as per Provider’s written orders. If, MA is unfamiliar with medication, he/she refers to nursing drug handbook prior to administering and consults with Provider and/or RN on site. Performs preliminary intake of vitals and determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups. Performs in-house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.) Observes manufacturer instructions and ensures quality controls have been performed each day. May assist with referral and tracking for routine visits, ancillary services, and external providers, notes tracking in medical record and in the appropriate software program as indicated by CHCCC. Greets patients using two patient identifiers, escorts them to examination room, assists in monitoring patient waiting areas, including patient examination rooms in the event of an acute situation, and to minimize the patient's waiting and maximize the utilization of the provider and the clinic. Acts to minimize the emotional discomfort associated with an office visit. Provides comfort and encouragement for patients with anxiety. Maintains clean and safe patient areas. Follows safety procedures and report unsafe conditions to supervisor. Ensure appropriate documentation of immunizations, intake, vitals, medication reconciliation, etc., in electronic medical record. May act as an interpreter, using proper and formal grammar, when necessary between the patient and provider. Cleans and disinfects instruments and prepares for sterilization by placing instruments in appropriate solution(s) as per manufacturers and CHC guidelines. Answers telephones to take messages, completes all task in inbox and assists in patient needs, and ensures that all messages are answered at the end of each day. Attends meetings and trainings as required by the supervisor. Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates cultural sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). Promote the principle of health care integration and the Patient Centered Medical Home. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED required. Graduation from an accredited school in Medical Assisting or certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Minimum one year of recent medical assisting work experience in medical field preferred. Electrocardiogram (EKG), vital signs, venipuncture, injections experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual (ability to read, speak, and write) in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills required. Working knowledge of EHR required. Competency in EHR system required. CERTIFICATES, LICENSES, REGISTRATIONS Graduation from an accredited school in Medical Assisting. Certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Possession of current, valid, unrestricted California Driver's License (Class C) is required. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHC’s CPR Policy will supersede this job description. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment described here reflects the conditions an employee may encounter while performing the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. The role requires the ability to thrive in a fast-paced environment, and the employee may frequently encounter moving mechanical parts and occasionally be exposed to the risk of electrical shock. The noise level is typically moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. ACKNOWLEDGEMENT The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Job Description Job Title: Primary Care Physician – OB/GYN Department: Medical Administration Reports To: Chief Medical Officer FLSA Status: Exempt Wage Range that the Company Expects to Pay: $12,500.00 - $13,781.25 bi-weekly SUMMARY Under the direction of the Chief Medical Officer, but with independent responsibility for professional results the Physician provides primary healthcare services for Community Health Centers of the Central Coast, Inc. (CHC), and to perform related work as required. It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staffs desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties assigned by the Chief Medical Officer include, but are not limited to, the following activities and may be adjusted based on patient and clinic medical service requirements: Secures and evaluates a patient's health history and records findings in a systematic, accurate and succinct manner. Performs a physical assessment and is able to discriminate between normal and abnormal findings. Provides routine physical examinations, diagnostic services and treatment of illnesses and emergencies. Adheres to the highest standards of medical ethics at all times. Assures quality of care for all patients. Shares on-call duties, when indicated, with other members of the medical staff. Elicits and records information about patient's medical history. Examines patient to determine general physical condition. Orders or executes various tests, analyses, and diagnostic images to provide information on patient's condition. Analyzes reports and findings of tests and of examination, and diagnoses condition. Administers or prescribes treatments and drugs. Inoculates and vaccinates patients to immunize patients from communicable diseases. Advises patients concerning diet, hygiene, and methods for prevention of disease. Reports births, deaths, and outbreak of contagious diseases to governmental authorities. Refers patients to medical specialist or other practitioner for specialized treatment. Performs minor surgery. Conducts physical examinations to provide information needed for admission to school, consideration for jobs, or eligibility for insurance coverage. Assists the Chief Medical Officer in establishing medical policies, evaluating existing policies and developing changes in policies as necessary; designing, implementing, and evaluating education programs for patients and staff. Shares supervisory responsibilities of the nurse practitioner with the Clinical Director as required. Works within privileges and protocols as established by the Chief Medical Officer. Participates in committees as requested by the Chief Medical Officer. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescent, adults or geriatrics). Demonstrates knowledge of domestic violence, child, and dependent and elder abuse protocols. Maintains and adheres to HIPAA, confidential and privileged communications (patient, employees, and corporation). Participates in patient population management as it relates to clinical services while taking into account cultural diversity and local resources. Participates in the team member's care coordination by providing follow up phone calls post hospital discharge, Assists the patient with follow up appointments within the recommended time frames and gather data from recent hospital admissions to facilitate follow up. Understands the role in self-management support by developing a relationship with high risk clients and anticipate what needs they may encounter. Develop the ability to refer to an RN when clinical judgment is in question. Develop communication skills with all members of the team both internal and external, by first being a patient advocate and use the available resources to facilitate care. Coordinate with the Care Team (PCP, RN, Health Educator, LCSW, Director of Nursing and/or Chief Medical Officer) to ensure appropriate services are arranged for the patient in order for them to meet their goals. Understand the role in the quality improvement process which may include meetings, data collection and charge auditing. Use Evidence Based Practice guidelines to assist with disease management. SUPERVISORY RESPONSIBILITIES May supervise mid-level providers at the direction of the Chief Medical Officer. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Medical Doctor Degree (M.D.) or Doctor of Osteopathy (D.O.) from an accredited medical school. Completion of a residency training program in the field Family Practice, Internal Medicine, OB/GYN or Pediatrics, required. Board Certified or board eligibility required. Maintains current knowledge in Family Practice, Internal Medicine, OB/GYN or Pediatrics through continuing medical education, participation in local and national medical societies. LANGUAGE SKILLS Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Bilingual (English and Spanish) ability to speak, read, write Spanish desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY Authoritative knowledge of the principles, practice and techniques of family-centered medicine. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. CERTIFICATES, LICENSES, REGISTRATIONS Possession of current unrestricted and valid License - Physician and Surgeon or equivalent from Medical Board of California. Board Certified/Eligible Family Practice, Internal Medicine, OB/GYN or Pediatrics, required. Possession of current unrestricted and valid DEA license, Advanced Cardio Life Support (ACLS) for FP/IM, Pediatric Advanced Life Support (PALS) card for PEDS; and Basic Life Support (BLS-C) card for all specialties. Annual health examination; annual TB skin test clearance or biannual chest x-ray, and up to date immunizations for health care workers at time of hire and annually thereafter. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be willing to have a flexible work schedule that may include late evenings and weekends, and be able to travel to other clinic sites or locations as needed.

Job Description Job Title: Receptionist (Mixteco) Department: Medical Reports To: Health Center Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $22.50 - $24.81 per hour SUMMARY Under the direct supervision of the Health Center Manager, the primary role of the Receptionist (Mixteco) is to deliver excellent customer service to ensure patients are receiving quality care. This includes, but not limited to, translation for all clinic providers, staff, and patients and assisting in scheduling and reviewing insurances with patients. The Receptionist (Mixteco) is expected to be cooperative and share an enthusiastic attitude. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Provides translation/interpretation for providers, staff, and patients. Listens to speakers' statements to determine meanings and to prepare translations, using the Language Line system as necessary. Translates messages simultaneously or consecutively into specified languages, maintaining message content, context, and style as much as possible. May need to interpret and translate written language. Compiles terminology and information to be used in translations, including medical terms. Identifies and resolves conflicts related to the meanings of words, concepts, practices, or behaviors; notify clinic staff if additional education or understanding is necessary. Translate patient materials and medical forms into another language for the patient. Must be professional at all times, and provide quality “Customer Service” using AIDET Standards. Assists in front office related duties such as confirming appointments telephonically and documenting in the electronic health record, checking-in and scheduling patients. Translate and provide information about insurances, eligibility, benefits, co-payments, deductibles, co-insurance and programs offered such as PE, CenCal, Medi-Cal, FamPac, EWC, Sliding Fee, etc. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Previous working experience in a medical setting required. Translation experience required. Knowledge of medical terminology is preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Ability to read, speak, and write in English and Mixteco (speak) is required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Working knowledge of Microsoft Office and Google Suites. CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, unrestricted California Driver's License (Class C) required. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate. Must be able to work in a clinical setting and work in a fast-paced environment. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Job Description Job Title: Registered Nurse Department: Medical Reports To: Health Center Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $45.00 - $49.61 per hour SUMMARY Under the direct supervision of the Health Center Manager and in-direct clinical supervision of Nursing Administration, the Registered Nurse (RN) shall perform licensed nursing duties under scope of practice, maintain and operate medical and laboratory equipment, assist in the treatment and care of patients, including performing physically demanding assignments. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Participates in patient population management relating to clinical services while taking into account cultural diversities, sensitivities, and local recourses. Prioritizes the management of patient acuity and optimal clinical flow. Recalls patients for routine health maintenance as needed. Use Evidence Based Practice guidelines to assist with disease management. Participates independently in direct or indirect care coordination and case management. Provides patient education directed by provider’s care plan. Coordinates with the Care Team (Primary Care Provider, Health Educator, Registered Dietitian, RN, Behavioral Health Provider, Director of Nursing, or Medical Director) to ensure appropriate services are arranged for the patient in order for the patient to meet his/her care goals. Provides direct/indirect patient care services that ensure the safety and protection, comfort, and the performance of disease prevention and restorative measures. Independently utilizes nursing judgement to provide triage of patients with proper disposition and appropriate level of care using company adapted triage protocols. Participates in rooming patients, obtaining vital signs, medication administration, and patient treatment as directed by provider and within RN scope of practice. Initiates emergency procedures as directed by standardized protocols. Performs, observes, and records symptoms, abnormalities, and progress of the patient and reports findings to the provider. Documents all care coordination activities in the medical record. Assists team with a pre-visit checklist and participates or directs team huddles to establish patient goals and interventions. Assists with patient/client follow up appointments within the recommended time frames. Communicates with all members of the care team both internal and external by being a patient advocate. Uses available resources to facilitate care to ensure appropriate services are arranged for the patient in order for the patient to meet self-management and care goals. Tracks and compiles outstanding test and laboratory results required for examinations and visits for referrals and follow-up. Coordinates the notification process with support staff as recommended by the providers. Maintains and operates medical and laboratory equipment and documentation as necessary. May need to assist provider during treatment, examination, and/or testing of patients. May need to perform clinic audits for state and federal regulatory compliance. Collaborates with the Quality Improvement Department to comply with federal and state regulations and payer requirements. Assists with various report tracking in and all software programs as designated by the company. Attends and participates in staff meetings and ongoing nursing review meetings. Participates in specialty committees as assigned. Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards. Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates cultural sensitivity and competence with patients. Demonstrates adherence to Quality Improvement processes such as Meaningful Use, HEDIS, UDS and Regulatory compliance and company productivity. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities, however, it is expected that this position will mentor other staff such as medical assistants. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Graduation from an accredited Registered Nursing program. Current RN license issued by the State of California Board of Registered Nursing required. Minimum one year of recent experience in ambulatory care preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, policy and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office and Google Suite skills required. Working knowledge of EHR required. Competency in EHR system required. CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, unrestricted California Driver's License (Class C) required. Required to obtain and maintain current, valid, unrestricted RN license issued by the State of California Board of Registered Nursing. Current CPR (BLS-C) card required. Must obtain a valid CPR card within first 60 days of employment if not certified at time of hire. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate (i.e. office and clinic setting with computers, phones, and printers). Must be able to work in a fast-paced environment. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Under the direction of the Chief Medical Officer, but with independent responsibility for professional results the Physician provides primary healthcare services for Community Health Centers of the Central Coast, Inc. Annual health examination; annual TB skin test clearance or biannual chest x-ray,

Annual health examination; annual TB skin test clearance or biannual chest x-ray, and up to date immunizations for health care workers at time of hire and annually thereafter. Under the direction of the Chief Medical Officer, but with independent responsibility for professional results the Physician