We are an IT consulting company/MSP based in Manhattan, and we have been providing IT support for small to medium size businesses since 1992. We are looking for a self-motivated and well-rounded IT Specialist who has 3+ years of experience working for a Managed Services Provider (MSP) or IT Services firm. This is a Tier II/Tier III role that sets you on a path to become a senior level network engineer. We are a service-based company, so the ideal candidate must have not only solid technical skills but also the ability to interface with clients, communicate in a clear, professional manner and provide them with impeccable service on the daily basis. Responsibilities and Duties: You will be the first point of contact and work directly with our clients to resolve various technical problems via phone or email Respond to tickets, run diagnostic programs, isolate problems, determine and implement solutions Must be able to resolve 20 tickets daily Occasionally you might be asked to go to client’s site Troubleshoot issues related to applications, workstations, servers, networking, wireless, VOIP Perform account management and maintenance for various applications and systems (create or modify user accounts and permissions, reset passwords, install/reinstall applications, printers, check for updates, monitor backups) Follow-up with end users to provide status updates Communicate with customers at all levels of technical and non-technical skills sets We are looking for someone who has: Hands on experience supporting PC & Mac workstations, servers, networking devices Solid working knowledge of Windows servers/Active Directory/Group Policy High level of proficiency in the implementation and support of Office 365 environments Advanced networking knowledge (DHCP, DNS, VPN) A calm and focused approach to high-pressure situations in a client -driven environment Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality of service Sound understanding of customer support, operations, processes and ticketing Experience working for a Managed Services Provider (MSP), Outsourced IT company, or other IT Consulting Services Enthusiasm to serve customers Qualifications and Skills Must have at least 3 years of MSP experience Must have 5+ years of Help Desk experience Desktop support (Windows 7, 10 and Mac) Server support (Windows 2008/2012/2016/2019) Mobile support (iOS and Android) Windows domain environments Business cloud solutions (Office 365/ Dropbox / Google / AWS) Routing, Switching, and Firewall VLAN, DNS, DHCP, WiFi, VOIP, VPN Microsoft 365/Active Directory VMware, Hyper-V, Azure
Job description ECO TREE Full-Time - PART TIME - TALK ABOUT THE SCHEDULE YOU WANT! Bz - COGENERATION Job Description Position Title: Maintainer, Cogeneration Location: CENTRAL PARK Job Type: Full-Time / PART TIME - NEGOTIATE SCHEDULE Department: ECO TREE About Wildlife Conservation Society (WCS) WCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission. ob Summary Under general supervision performs responsible work in the maintenance and operation of mechanical and electrical systems including but not limited to combustion engines, pumps, valves, process equipment, heating, electric distribution equipment, electric and pneumatic controls associated with the Cogen and buildings on the Cogen thermal loop. Principal Responsibilities Perform the required tasks in order to properly start and run the Cogen engines, generate and distribute electricity, generate and distribute thermal energy to the Cogen thermal loop. Assist outside technicians in the service of Cogen related equipment. Monitor equipment operation, take readings, keep records and prepare reports associated with the Cogen operation. Monitor alarm panel, take necessary action relative to the alarms, keep records and prepare reports. Maintain the appearance of the work environment. Painting and cleaning will be required as necessary. Must work from a 40-foot ladder. Performs related work as required. Qualification Requirements High School Diploma (5) years’ experience in a related technical field or acceptable technical training. Must exhibit an understanding of electricity, process piping and combustion engines and the ability to work with tools. Valid, New York State Driver’s license Equal Employment Opportunity Disclaimer Job Types: Full-time, Part-time, Temporary, Seasonal Pay: $21.43 - $22.00 per hour Expected hours: 40 per week Benefits: Flexible schedule Health insurance Paid time off Schedule: 10 hour shift 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: New York, NY 10025 (Required) Ability to Relocate: New York, NY 10025: Relocate before starting work (Required) Work Location: In person