Maintenance manager jobs in Toledo, Ohio - Page 2Create job alerts

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all. Develop and maintain preventative maintenance programs and positive working relat

Job DescriptionDescription: Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. Summary: The SUD Residential Clinical Coordinator Manager will assist in the day-to-day operations and staff connected to 24-hour, year-round residential and inpatient withdrawal services. They will assist the clinical manager in leading the multidisciplinary treatment team, ensuring quality, timeliness, and professionalism in the provision of services and interventions, engagement of family, and facilitation of aftercare and recovery management planning. They will provide leadership, provide direct supervision to staff, assist in coverage of open shifts as needed for a 24/7/365 program, completing evaluations, and managing staff development and training; providing emergency direction to staff when dealing with difficult situations; and ensuring there is a safe, supportive, and environment for consumers and staff. Hours: Monday - Friday; 8:30am - 4:30pm with one weekend a month Essential Duties and Responsibilities: • Provide clinical supervision to direct line staff, ensuring adherence to best practices and evidence-based approaches in substance use treatment., • Monitor and evaluate the implementation of individualized treatment plans, assessments, ASAMs for residents., • Ensures adherence to and completion of daily schedule that provides a range of interventions and activities to support residents’ recovery (e.g., Group Therapy, Individual Therapy, Recovery Oriented Activities, Alternative and Holistic Approaches), • Conduct regular supervision sessions and provide ongoing training to direct line staff., • Foster a collaborative and supportive team environment, promoting professional growth and skill development., • Participate in client assessments and assist in the development of comprehensive treatment plans., • Oversee the coordination of case management, group and individual therapy services to support clients recovery goals., • Monitor and ensure timely completion of prior authorizations, ASAM, and ISPs for all clients within the program, • Be available for crisis intervention during on-call rotations, providing guidance and support to staff in handling emergency situations., • Collaborate with team members to develop and implement crisis response protocols, • Maintain effective communication with interdisciplinary team members, promoting a cohesive and integrated approach to care., • Liaise with external partners, including referral sources and community resources., • Leads and attends interdisciplinary meetings and participates in committees as assigned., • Ensure accurate and timely documentation of client progress, treatment interventions, and any significant incidents., • Oversee the maintenance of confidential client records in compliance with privacy regulations., • Assist in the development and management of staff schedules to ensure 24/7 coverage., • Address staffing needs and coordinate coverage during staff absences., • Stay informed about the latest developments in the field of substance use treatment., • Attending relevant training and conferences to enhance knowledge and skills., • Maintains professional licensure/credentials and complies with related standards. Participates in regular training to advance knowledge, build skills, and flourish professionally., • Perform other duties as assigned. Supervisory Responsibilities: • Provide leadership and guidance to the CDCAs, Therapists, Certified Peer Supports, • Oversee the coordination of client care and assignments during shifts., • Participate in training new staff, completing bi-weekly individual supervisions and developing effective workflows and procedures., • Ensures that clinical records are comprehensive, demonstrate medical necessity, and comply with program practices., • Assists Clinical Manager in reviewing all discharged patient files to ensure compliance with established protocols, policies, and procedures, and files are appropriately documented and in correct order., • Work collaboratively with the team to ensure 24/7 coverage for the residential program., • Assisting with managing call offs, ensuring coverage of shifts, and participating in an on-call schedule between SUD Residential & Crisis, and a on-call rotation for coverage of shifts within SUD Residential, • Address and resolve interpersonal conflicts within the team, promoting a healthy and productive work environment., • Provide guidance and support in managing challenging situations or client-related issues, • Collaborate with the Clinical Manager to address staffing needs and optimize team performance., • Participate in regular meetings with the Clinical Manager to discuss staff supervision and program operations., • Facilitate the onboarding and orientation process for new clinical staff members., • Provide guidance and support to ensure a smooth transition into their roles.Position Competencies:, • Possesses a strong clinical background with expertise in substance use disorder treatment modalities and evidence-based practices., • Demonstrates advanced knowledge of assessment, diagnosis, and treatment planning for individuals with substance use disorders., • Exhibits strong leadership qualities, inspiring and motivating clinical staff to achieve program goals., • Effectively delegates responsibilities and empowers team members to contribute to the program's success., • Demonstrates proficiency in supervisory responsibilities, including performance evaluation, staff development, and conflict resolution., • Prior experience in effectively managing and leading a team of clinical professionals., • Possesses excellent time management skills and the ability to prioritize tasks effectively., • Adapts to changing priorities and is flexible in working hours to meet the demands of a 24/7 residential treatment program., • Shows a comprehensive understanding of program operations, ensuring compliance with regulations, policies, and accreditation standards., • Capable of contributing to the development and implementation of policies and procedures., • Exhibits excellent communication skills, both written and verbal, to effectively convey information to clinical staff, leadership, and external stakeholders., • Fosters open and transparent communication within the team., • Upholds the highest ethical standards in decision-making and actions., • Navigates complex ethical dilemmas with integrity and professionalism., • Places a strong emphasis on client-centered care, ensuring that treatment plans are individualized and responsive to the unique needs of each resident., • Advocates for a trauma-informed and culturally competent approach to care., • Effectively manages workload demands, working more than 40 hours a week as required to ensure program coverage., • Adjusts work schedules to address the dynamic and continuous nature of residential treatment., • Demonstrates strong problem-solving skills, addressing challenges proactively and finding innovative solutions., • Abide by the agency and professionals code of ethics, demonstrate consistent professionalism., • Adherence to the organization's code of conduct and values., • Demonstrate knowledge of the agency’s mission, vision, goals, and philosophy as well as the policies and procedures., • Ability to work effectively with colleagues, cross-functional teams, and external partners to achieve common goals., • Demonstrated skills in fostering a collaborative work environment., • Effectively mediate and resolve conflicts among nursing staff and other team members., • Commit to cultivating a non-violent and trauma-informed environment for all employees and clients, through our pursuit of Sanctuary; a trauma-informed model. Commit to a deeper exploration of Sanctuary Values.Requirements: Position Qualifications: • Minimum LCDC III; LSW/LPC/LICDC preferred, • 3-5 years of relevant experience including supervisory experience, • Able to drive company vehicle, • Work Schedule:, • This is a salaried position, and the Clinical Coordinator is expected to work more than 40 hours per week. Given the nature of the program, flexibility in working hours is essential to meet the demands of a 24-hour, 365-day operation.

Job Description The Interactive Member Service Representative (iMSR) is responsible for delivering extraordinary service to members and guest members while processing accurately and efficiently a variety of transactions and inquiries remotely. Adheres to applicable policies and procedures and displays the ability to solve a wide range of problems, think, reason and learn. iMSRs proactively suggest appropriate products and services to enhance and deepening member relationships and consistently demonstrate the “People Caring about People” mission of Sun Federal Credit Union in each member interaction. ESSENTIAL DUTIES & RESPONSIBILITIES Employee must effectively carry out the following essential duties and responsibilities of this position in a manner that consistently demonstrates Sun Federal’s mission, values and culture. Other duties may be assigned. • Assumes responsibility for enhancing and deepening member relationships., • Provides extraordinary service by being knowledgeable, engaging with members, making members feel valued and consistently apply defined sales and service standards., • Educates members on the use of Interactive Teller Machines (ITM’s) and provides technical support via video service technology., • Processes accurately and efficiently a variety of transactions via remote technology; including, but not limited to: identifying and responding to account inquires and questions, processing payments (including transfers), handling card service inquires and requests, reviewing check holds and releasing holds within defined parameters, account maintenance, etc., • Demonstrates a strong ability to identify, analyze and solve problems with varying degrees of complexity., • Understands and answers members’ questions and concerns by actively listening and offering guidance to appropriate products and services., • Identifies and makes appropriate referrals for members that will result in members saving better, borrowing smarter and improving overall financial wellness., • Looks for ways to enhance member relationships by building trust and confidence., • Maintains and projects the Credit Union’s professional reputation. Maintains privacy of member account information., • Promptly reports malfunctions of interactive service equipment to manager., • Assumes responsibility for achieving goals., • Meets specific goals for member service, communication, accuracy and balancing., • Adheres to all regulatory and credit union established policies and procedures., • Researches and resolves complex member service issues with limited supervision., • Assumes responsibility for related duties as required or assigned., • Follows applicable security, member identification, and fraud prevention policies, procedures and practices. Assures member verification is handled according to SFCU policies for all transactions., • Achieves and maintains required certifications, including compliance., • Maintains a high degree of knowledge in all credit union programs, ensuring quality service and accuracy is delivered to SFCU members., • Takes responsibility for retaining member relationships., • Takes ownership of problems, show empathy and apologize for errors and follow up appropriately., • Utilizes member feedback to enhance service quality, create equitable solutions and increase member loyalty., • Keeps manager informed of activities and of any significant problems or concerns., • Completes required reports and records accurately and promptly., • Attends meetings as required., • Ensures that work area is clean, secure, and well maintained., • Perform related clerical duties as required. 4. Promote Individual and Credit Union Success • Supports Sun Federal’s mission, vision and values. Makes a positive contribution to business plan objectives and goals., • Understands and adheres to all policies, procedures and regulations., • Responsible for personal development through training, collaboration and teamwork., • Demonstrates professionalism in dress, tone, flexibility and communication., • Consistently acts as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees. Maintains open and respectful communication with other departments. Handles conflict directly and discreetly., • Shows empathy and respect in all interactions with members, internal and external., • Takes ownership of job duties as assigned or needed. Participates in assigned projects and training in a meaningful and positive way., • Recommends and develops process improvements and procedures to enhance productivity and improve service. PERFORMANCE MEASUREMENTS • Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., • Good business relations exist with members. Member problems or questions are courteously and promptly resolved., • Good working relationships and coordination exist with area personnel and management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities., • Required reports and records are accurate, complete, and timely., • The Credit Union's professional reputation is maintained and conveyed. Expectations for Employees • Supports and advances Sun Federal’s mission, vision, values and culture. Accepts responsibility to live Sun Federal’s culture. Makes a positive contribution to business plan objectives, goals and outcomes. Follows Sun Federal’s Service Behaviors. Shows professionalism, empathy and respect in all interactions with members, internal and external., • Takes personal responsibility to actively listen to the members, understand their needs and take initiative to help the member as your first priority. While some have little direct member contact, every position at Sun Federal supports the member., • Take ownership of job duties. Offer team members assistance when necessary to help develop a fully competent and cohesive workforce. Recommends and develops process improvements and procedures to enhance productivity and improve service., • Responsible for personal development through training, collaboration and teamwork. Understands and adheres to all policies, procedures and regulations. Maintains knowledge of regulations appropriate for position (i.e. Bank Secrecy Act, OFAC, etc.) and attends all training as it relates to position related regulations. Passes annual compliance requirements., • Adheres to Sun Federal’s security procedures and safeguards member information., • Demonstrates professionalism in dress, tone, flexibility and communication., • Consistently acts as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees. Maintains open and respectful communication with other departments. Handles conflict directly and discreetly. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to successfully pass background checks. Education/Certification: High school graduate or equivalent. Required Knowledge: Good understanding of member services and products provided. Experience Required: One to three years of experience in a retail service environment or teller/cashier experience is preferred. Skills/Abilities: Must be able to handle high volume transactions in a fast paced video service/banking environment. Excellent analytical, verbal, written, communication, public relations and interpersonal skills. Must be able to learn and use a variety of software applications such as Microsoft Office, UGenius (Video Banking) and the Credit Union’s core processing systems. Ability to multi-task by operating multiple monitors and software systems at the same time. Must have accurate keyboarding skills. Professional appearance and attitude. Ability to operate related computer applications and other business equipment. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Mathematics Ability: Ability to perform basic math skills and to use decimals to compute ratios and percent’s, and to draw and interpret graphs. Language Ability: Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs. Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary. Employee Benefits Tuition Reimbursement, Promote From Within Philosophy, Professional Development, Work/Life Balance, Paid Vacation and Sick time, 11 Paid Holidays, Weekends and Evenings Free, 401(k) with 6% Match, Employer-Paid Pension, Incentive Pay, EAP, Medical, Dental, Vision, Life, Long-Term Disability Insurance, Employer H.S.A. Contribution, Wellness Program and Rewards, Credit Union Membership, Financial Wellness Education

Maintenance Manager, Manager, Maintenance, Property Management.

Job DescriptionDescription: The Company Velocity Maintenance Services has recently formed a strategic relationship with the nation’s largest provider of brand-independent material handling equipment fleet management services. This new collaboration has created a unique opportunity for talented forklift technicians across the United States. Velocity designs customized maintenance programs for mission critical lift truck assets in high utilization manufacturing and warehousing operations. We deliver significant value as a key supply chain partner for our customers. At Velocity we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits to include: • Competitive pay based on experience plus incentives., • Full benefits package that starts day one: Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage., • 8 paid holidays, • PTO: Full-time employees enjoy a generous paid time off policy, accruing more time throughout their tenure with TFS Job Summary The Regional Service Manager is accountable for the operational and financial performance of service delivery within their assigned region. This role oversees daily operations, P&L management, technician leadership, customer satisfaction, safety, and execution of company standards. The Regional Service Manager drives continuous improvement by ensuring effective root cause analysis, corrective action, and the highest standards in planned maintenance execution. Velocity is looking for a natural leader who excels at building and inspiring high-performing teams, thrives in fast-paced, customer-focused environments, and takes full ownership of financial and operational performance. The ideal candidate is a problem-solver with a passion for continuous improvement, strong communication skills, and a hands-on approach to leadership. They value safety, quality, and customer satisfaction above all else. Requirements: • Lead and develop service technicians and supervisors to meet operational goals., • Oversee daily service operations, including scheduling, dispatch, and maintenance execution., • Ensure compliance with safety standards (OSHA), company policies, and customer requirements., • Conduct site visits and audits to uphold service quality and safety., • Manage regional P&L, budgeting, and financial performance to meet revenue/margin targets., • Control costs by monitoring labor efficiency, parts usage, and inventory., • Build and maintain strong customer relationships; handle issue resolution and account planning., • Lead customer meetings and business reviews to align on service performance., • Drive root cause analysis and implement corrective action plans for lasting improvements., • Support technician training, performance feedback, and accurate service documentation., • Oversee regional inventory and procurement to ensure availability and cost control., • Recruit and retain top talent while fostering a positive, accountable team culture. Job Requirements: • 5+ years of experience in service management, operations, or maintenance leadership, preferably within material handling, equipment, or industrial service industries, • Proven experience managing P&L and achieving financial targets, • Demonstrated ability in root cause analysis and corrective action planning, • Strong leadership, coaching, and team-building abilities, • Excellent communication, problem-solving, and analytical skills, • Demonstrated ability to build strong customer relationships, • Working knowledge of OSHA standards and safety best practices, • High school diploma or GED required; college degree or technical certification preferred, • Proficiency with service management software, financial reporting, and Microsoft Office Suite The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 or more hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an industrial setting, with co-workers and customers working side-by-side and a moderate level of activity being performed by co-workers and customers in the surrounding area. The noise level in the work environment is moderate. Velocity Maintenance Services, LLC. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Job DescriptionSalary: Service Center Manager Purpose and Requirements of Position Service Center Manager is a supervisory level position responsible for the support and service to customers for Vital & FHR built vacuum coating systems. This position requires detailed technical knowledge of vacuum equipment and subsystems. This position requires excellent organization skills, work planning, time management skills, proven ability to solve problems and mediate conflicts. To be successful, the Service Center Manager must be a responsible, self-reliant, flexible, a good motivator and communicator. Essential Duties and Responsibilities • Schedule onsite equipment repairs, installations, modifications, and upgrades., • Provide professional and courteous service to customers with a primary goal of complete customer satisfaction., • Supervise technicians, and assist them as required, for the troubleshooting and repairing of equipment, • Manage the performance of start-up, warranty, paid service, and service contract activities in compliance with local regulations, OSHA and company safety practices., • Maintain and replenish equipment, tools, consumables and supplies used for the installation and repair of coating systems., • Submit requests for resources and capital equipment required to achieve high quality of service, fast response time, and meet customer expectations., • Coordinate support from sub-system suppliers of power supplies, vacuum pumps, end blocks, pressure measurement & flow management devices., • Manage spare part inventory at the service center (CP1) and coordinate replenishment orders for spare parts, • Serve as a company liaison with the customer's management on technical matters. Instruct customers in the complete operation and maintenance of equipment., • Keep management informed of down situations. Document, log and report activities as required., • Work overtime and/or travel on short notice, including unscheduled call outs from home and other shifts as needed., • Prepare and conduct customer meetings and communicate orally with customers in face-to-face, one-on-one settings, group settings and communicate professionally by e-mail and telephone as needed., • Prepare and submit all required paperwork on a timely routine basis., • Maintain all safety records and inspections for service center., • Must be able to travel domestically and internationally overnight, as needed, 20% of the time. Must possess a valid passport., • Demonstrate excellent customer service skills (foreign & domestic). Additional Duties and Responsibilities: • Initiate purchase orders for parts., • Keep informed and trained on the companys most current systems, methods and procedures., • Assist in planning the daily/weekly work schedule for field service engineer and technicians, • Mentor and provide technical assistance and training to less experienced personnel., • Exhibits good housekeeping practices in all work areas Qualifications/Education/ Skills and Experience • Minimum Bachelors Degree Engineering (Electrical or Mechanical), • Minimum 5 years of experience installing/repairing vacuum coating equipment or similar equipment, • Advanced electromechanical troubleshooting skills., • Knowledge of statistical process control., • Knowledge of quality improvement process methods and terminology., • Preferred to be German speaker, • Advanced PC skills and experienced with all Microsoft Office applications

Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs., • Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence., • Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary., • Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging., • Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management., • Review financial reports and take appropriate actions to optimize performance., • Support the GM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? • 3+ years of restaurant/retail management experience., • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports., • Ensure all employees receive proper training and resources., • Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant., • Lead efforts in individual and team recognition, collaboration, and motivation., • Identify and recruit exceptional talent, supporting the GM in the hiring process., • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees., • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 2 weeks’ vacation and additional Paid Time Off, • Free bachelor's degree and scholarship and other tuition reimbursement programs, • Free meals, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job DescriptionDescription: Job Summary/Purpose: The General Manager is responsible for all store operations and ensures efficient and profitable execution of Friendship Kitchen Food programs, policies, and expectations through his/her store team. The General Manager creates an environment that delivers Wicked Awesome Customer Service (WACS) in a clean, friendly, and safe manner. The General Manager position is hands-on and will involve performing any, and all store related functions that are required. Key Responsibilities: • Ensure Wicked Awesome Customer Service (WACS) is being provided to our customers each day and assist guests on inquiries and complaints., • Ensure consistent high-level merchandising of store products and maintain awareness of monthly promotions and signage., • Adapts to the changing needs of the business, • Control labor costs, supplies, cash, and inventory within budget to maximize profitability., • Work directly with the Store Auditor to resolve issues, update information, and otherwise assure accuracy of daily reports., • Review shift reports and assure that all reports and funds reconcile and balance per company policy., • Train and development of all team members in all aspects of the business and work with employees to document performance issues., • Perform routine inventory counts for cigarettes, lottery tickets and other items as required per company policy, • Review gas pricing for designated area competition twice per day, or as needed., • Report pricing to corporate as needed., • Develop weekly store staffing schedule, assuring store open hour coverage for prime sales hours and slow periods, focused on staffing to store staffing standards and minimizing overtime., • Comply with and enforce all safety, security, environmental regulations, emergency operation procedures, company policies, procedures and guidelines., • Ensure the Kitchen is adhering to the FriendShip Kitchen Food Program., • Ensure menu items are served at high quality and standards of FriendShip Kitchen., • Ensure Presentation is accurate and appealing to the customer. The effectiveness of the General Manager position will be evaluated on the following criteria: • The completion of an annual Employee Performance Review by the District Manager, • Sales performance of assigned store, • Margin performance of assigned store, • Labor/Payroll control of assigned store, • Maintenance of a high performing, motivated and efficient store staff, • Maintenance of a high level of customer service for the assigned store, • Expense control of assigned store, • Inventory accuracy and stocking levels/turns of assigned store, • Ratings of assigned store via Mystery Shopper and other independent store evaluation programs., • Performance results of Store Audits of assigned store. Performance Evaluation The effectiveness of the General Manager position will be evaluated on the following criteria: • The completion of an annual Employee Performance Review by the District Manager, • Sales performance of assigned store, • Margin performance of assigned store, • Labor/Payroll control of assigned store, • Maintenance of a high performing, motivated and efficient store staff, • Maintenance of a high level of customer service for the assigned store, • Expense control of assigned store, • Inventory accuracy and stocking levels/turns of assigned store, • Ratings of assigned store via Mystery Shopper and other independent store evaluation programs. Requirements: Skills & Qualifications Required: · High School Diploma or equivalent with minimum of two years experience in retailing, convenience or fast food industries. · Basic computer/systems literacy (e.g., Back Office System, Word, e-mail) · Knowledge of financial management · Ability to be on call 24 hours a day, seven days a week, · Demonstrate leadership skills · Communicate in a clear, concise, understandable manner, and listen attentively, comprehend material, and provide instruction to all employees. · Strong administrative, analytical, and interpersonal skills. Preferred: · Management experience · SafeServ food service certification may be required for certain locations Physical Demands and Environmental Condition Requirements Frequent: Walking, lifting and carrying up to 50 lbs., pushing and pulling, climbing, stooping, forward bending, squatting, reaching, use of hand and foot controls, exposure to hot and cold temperatures, weather, atmospheric conditions.. Standing, sitting, use of hands, talking, hearing, seeing. Travel Requirements and Work Schedule • Must Maintain a flexile work schedule based on store needs, with a minimum commitment of 45 hours per week

Job Description General Manager Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all federal, state and local laws and ethical business practices. Responsibilities • Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook., • Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun., • Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community., • High School diploma or GED required., • Serv-Safe/Local or State Food Service Certification preferred, • Two years restaurant management or supervision experience preferred, • Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive, • Skills: Cash management; planning and organization; effective communication

Job Description About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs., • Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances., • Ensure food safety, quality, and accuracy of orders., • Resolve customer complaints quickly, maintaining positive customer relations., • Provide regular feedback to the GM on Team Member performance., • Offer ongoing constructive and positive feedback to Team Members., • Actively participate in training Team Members., • Handle conflicts constructively and work with the GM to achieve resolution., • Assist the GM in screening Team Member candidates., • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor., • Oversee proper product preparation, rotation, portioning, cooking, and holding times., • Assist the GM with facility maintenance and ensure health and safety standards are always followed. Is this you? • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred, • Adheres to cash, security, inventory, and labor policies, • Must be at least 18 years of age, • Accessibility to dependable and reliable transportation, • Excellent communication skills, management/leadership and organizational skills., • Physical dexterity required (the ability to move up to 45 lbs. from one area to another)., • Attendance and Punctuality a must, • Operating of cash register as needed and making change for other cashiers., • Basic Math skills, • Maintains customer satisfaction and adheres to health and safety standards, • Promotes and champions Taco Bell’s culture and values, • Provides constructive feedback to Team Members, • Executes shift duties accurately and efficiently, • Promotes equity, inclusion, and belonging, • Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: • Competitive pay, • Free bachelor's degree and scholarship programs, • Free meals, • Flexible schedules! Day, evening, and late night, • Vacation pay and additional Paid Time Off, • Medical benefits, • 401k retirement plan with 6% match, • Health and wellness programs, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more, • Más earth! Commitment to a sustainable future This offer is contingent upon a satisfactory background check and proof of your work eligibility. The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Paid time off, • Training & development Seeking a Credit Account Manager Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: • Responsible for assisting in the maintenance of company Standards of Operation., • Maintain accounts on the assigned route to non-renewed percentages that are at or below the companys weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday., • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise., • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field., • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customers residence promptly., • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered., • Answers the phone by the third ring in a pleasant and professional manner., • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock., • Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and /or generating new information., • Carefully check rental (lease) returns and promptly refurbish to like new condition., • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner., • Handles customer service issues in a professional and timely manner., • Maintain the assigned vehicle in proper working condition and appearance., • Maintains proper care and security of inventory during transport., • Responsible for maintaining corporate accounting processes., • Responsible for ensuring accurate financial computer and paper records., • Responsible for cleanliness of the back room and the assigned company vehicle., • Responsible for helping receive new merchandise.Additional duties, as time permits include:, • Take customer order forms for the customers, • Verify customer order forms, • Commit to achieving customer and revenue growth, • Assist in store cleaning, • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals. Requirements: • High school diploma, GED, or equivalent work experience., • Must have a valid drivers license and maintain driving record in compliance with company standards. Must have DOT certification (if required by law in your state)., • Must have one-year experience in a job requiring customer contact and complete the training program., • Must be able to lift and carry loads up to seventy-five (75) pounds., • A degree of precision, accuracy, coordination, and knowledge of operational procedures., • Ability to understand oral and written instructions., • Ability to read, write and perform arithmetic functions quickly and accurately., • Ability to reason and make independent decisions., • Ability to learn to manage situations with customers and associates., • After training, working knowledge of all products in the inventory. Efforts, Demands, and Conditions: Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required. • Must be able to cope with the emotional and mental stress associated with dealing with people and situations., • Required to use a hand truck to move merchandise.Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions., • Attending company or Premier Corp, Training Sessions may be necessary. Relationships: Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.

Job DescriptionDescription: Job Summary: The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction levels and manage and resolve conflicts effectively and efficiently. This is a full-time position with a complete benefit package, including excellent health benefits, profit sharing, bonuses, company vehicle, expense account and cell phone. This position has no set schedule and requires the ability to work the amount of hours required to accomplish the job, including holidays and weekends. Duties / Responsibilities: Daily • Engage with employees, • Review branch measurable reports, • Review and follow up on quotes and related projects, • Check entire facility for cleanliness and safety (interior/exterior), • Complete itinerary for Sales Manager and review itinerary for outside sales staff, • Monitor parts flow for workload of quality and kitting departments, • Monitor branch 60-day report and specific customer priority parts lists, • Contact each salesperson and review accounts, LTAs, NDAs, pricing, negotiations, top accounts, markets, etc., • Record and review LinkedIn contacts, • Meet with each salesperson to review WinValue/Sales Pipeline and verifiable outcomes, • Meet with VP of Sales & Marketing to review top WinValue/Sales Pipeline projects, pipeline and associated verifiable outcomes, • Review accounts receivables over 60-days and develop action plans, • Record stats and monitor monthly branch CI goals and share with the branch team members, • Meet with Warehouse and Customer Service Supervisors to review projects, personnel, and relevant aspects of the office and warehouse functions, • Travel with each salesperson at a minimum of once per month, • Conduct quarterly branch operations team meetings for branch CI quality, • Provide internal and external training opportunities to ensure staff development including comprehensive technical knowledge of products, applications, features, advantages and benefits, • Visit some of the top 20 accounts in-person, • Review pipeline, sales and project goals, issues and concerns with each outside salesperson to ensure alignment in meeting expectations, • Review status of CI goals to identify areas of improvement and enter trackers to address each unmet goal, • Forecast sales for all accounts, and all payroll labor, including outside sales rating and HR projects, • Complete the strategic pricing power scorecard for medium to large accounts, • Establish CI goals for the following year, • Complete salesperson and staff evaluations for year-end bonuses, • Complete 8D’s for goals not met (ISO 9001), • Oversee all branch territory accounts, • Assist and evaluate pricing, gross margin % progress/programs at major OEM accounts for sales team and implement strategies to recognize new revenue and margin opportunities, • Gather, interpret, and disseminate market data to maintain comprehensive knowledge of competitive products and their activity in the marketplace, • Protect top line sales of branch accounts and manage the margin % and sales tonnage balance challenge, • Participate and manage any branch audits including ISO 9001, Intertek or customer audits, • Review safety guidelines and OSHA requirements, and provide staff education as applicable, • Evaluate risks for branch:, • QA control, • Non-compliance, • late product, • Other exposures relative to safety of vendors, staff, and warehouse spacing requirements, • Coordinate large-potential projects for customers including new project evaluation plans, pricing, stocking programs, etc., • Conduct sales calls with Sales Manager and suppliers, • Manage customer emergencies as needed including QA and vendor issues, etc., • Manage excess inventory with TSMs and customers, • Implement Zap-It programs by coordinating salesperson, customers and Zatkoff Corporate, • Conduct Zap-It reviews with customer purchasing teams by reviewing reports with TSRs and customers, • Review branch stats of Inventory Turns, Sales and Booking curves using 3/12 & 12/12 pressure curves, • Notify team of changes which would affect the distribution of products, • Schedule property maintenance and facility improvement projects as needed, • Commit to sustainability in decision-making to drive innovation while protecting our natural environment, • Solicit improvement suggestions from team members, • Monitor HR & payroll employee files, • Review reports and data on workload analysis, coordinate with HR on additional staff requests, job postings, interviews, hiring and firing process, • Handle HR employee relations issues with staff, • Conduct annual performance reviews for employees, • Coordinate vendor visits/training for staff, • Conduct meetings with Zatkoff Corporate as needed, • Provide team building activities for staff, i.e., 4th of July BBQ, tailgates, holiday parties, • Develop a community involvement program for the branch, i.e., community clean up events, adopt-a-family for Christmas, etc. Requirements: Required Skills/Abilities: • Ability to meet sales targets and production business goal, • Thorough understanding of company policies and procedures, • Excellent organizational skills and attention to detail, • Excellent interpersonal and customer service skills, • Excellent time management skills, • Ability to work the number of hours required to accomplish the job, including holidays and weekends., • A high degree of professionalism and ability to provide excellent guest service with internal and external customers Physical Requirements: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: Zatkoff Seals & Packings offers all full-time employees a full benefit package, including: • Paid Time Off, • Paid Holidays, • Medical, Dental, and Vision Insurance, • Group Life Insurance, • Accidental Death and Dismemberment insurance, • Long-Term Disability Insurance, • Employee Assistance Program Additional Information: Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations. IndeedSponsored PM21