Inside Sales Representative/Account Manager
hace 8 días
Fort Collins
Job Description Xylem Design is a custom fab shop near the Poudre River in Fort Collins, CO that specializes in building displays for art collectors, retail stores, trade shows, and events. Our clients are diverse and often fascinating, ranging from individual art collectors to some of the biggest brands in the world (Sony, Nasa, Disney, UGG). We've built a phenomenal team around the core values of respect, continuous improvements, and delivering mind-blowing service. Our customers love us for it, and we love working together. We foster a positive, drama-free shop that's fast-paced, collaborative, and fun. Check out our e-commerce store () and click here to see a slideshow of our work: We're looking for someone to join our inside sales team. As the face and voice of Xylem, the inside sales team drives revenue by handling inquiries, following up diligently, generating referrals, and conducting outreach. They guide both corporate and residential clients, from advising art collectors on materials and lighting to coordinating custom projects with the estimating and design team. With a consultative approach, they provide tailored display solutions, both standard and custom. The ideal candidate for this role thrives in a fast-paced environment, seamlessly multitasking while maintaining keen attention to detail. They have strong spatial awareness, a knack for simple math, and the confidence to navigate sometimes complex, often ambiguous custom sales orders with clarity and poise. Exceptional customer service is at their core, and they remain calm, adaptable, and solution-oriented in every interaction. What you’ll be doing: • Providing product and display knowledge and pricing to people who call or email us with questions, • Turning incoming calls generated by the marketing team into sales, • Working with engineering and estimating on custom solutions, • Delivering world-class service to our awesome customers and team members, • Answering phone calls, responding to emails, creating quotes, invoices and processing payments, • Developing long-term relationships with corporate clients, seeking referrals for new business, and exploring other ways to generate new revenue opportunity when all inbound orders are managed., • Play well with others and have a good sense of humor, • Have great communication skills, are creative, and can think in three-dimensions, • Are detail-oriented, • Are naturally curious and love to learn, • Thrive in a fast-paced environment, • Have experience with inside sales, • Enjoy design, specifically interior design, • Experience in Customer service 1. Please record a 90 second video, informal 'selfie-style', 2. Introduce yourself and tell us why you think you are a good fit for this role, 3. Upload to Youtube and send the link, along with your resume/application We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our company are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Due to the large number of applicants we receive, please note that we may not be able to contact every applicant who was not chosen for an interview. We do however hold on to applications for future consideration. Job Type: Full-time Benefits: • Health CoverageL QSEHRA (starting at $212/month), • 401k, up to 4% employer match (available after 12 mo), • PTO: 2 weeks annual, • Gym membership, Old Town Athletic Club, • Short-term Disability coverage, • Access to group dental/health plan, • Please introduce yourself, why you applied, what drew you to our job posting, and what you're looking for in your next job opportunity. This gives us a great sense of fit, right out of the gate. Thank you!Company DescriptionXylem Design is a lean manufacturer near the Poudre River in Fort Collins, CO that specializes in building displays for art collectors, retail stores, trade shows, and events. We work with a diverse and interesting clientele, from home owners to some of the biggest brands in the world (Sony, Nasa, Disney, UGG). We practice lean manufacturing and have built our excellent team around the guiding values of collaboration, continuous improvements, and delivering mind-blowing service. Our customers love us for it, and we love working together. We foster a positive, drama-free shop that's fast-paced, collaborative, and fun. Check out our e-commerce store () and click here to see a slideshow of our work: Design is a lean manufacturer near the Poudre River in Fort Collins, CO that specializes in building displays for art collectors, retail stores, trade shows, and events. We work with a diverse and interesting clientele, from home owners to some of the biggest brands in the world (Sony, Nasa, Disney, UGG). We practice lean manufacturing and have built our excellent team around the guiding values of collaboration, continuous improvements, and delivering mind-blowing service. Our customers love us for it, and we love working together. We foster a positive, drama-free shop that's fast-paced, collaborative, and fun.\r\n\r\nCheck out our e-commerce store () and click here to see a slideshow of our work: