Business & Client Experience Coordinator
4 days ago
Atlanta
WHO WE ARE At Bedrock Homes, we build luxury custom homes and small communities across Sandy Springs and Metro Atlanta — and we take pride in every detail, from the land we acquire to the moment a family gets their keys. With over a decade of experience, we've built a reputation for exceptional craftsmanship, integrity, and a client experience that's genuinely different. We're not just builders — we're creators of dream homes. Our team is small, tight-knit, and operates at a high level. Family-oriented and collaborative, but fast-moving and ambitious. We hold ourselves to a standard that shows up in everything we do. We're growing, and we're looking for someone who wants to grow with us. This role is designed for someone early in their career who is eager to learn, take ownership, and grow into more responsibility over time. Learn more at THE ROLE This is not a sit-at-a-desk-and-file-things job. This is a high-energy, high-variety, do-whatever-it-takes role that sits at the center of everything we do. You'll be the connective tissue of the organization — supporting our CEO and Operations lead, keeping projects moving, and making Bedrock look, feel, and operate like the premium brand it is. At Bedrock, experience is everything. This role owns it — from the energy in our office every morning to the moment a client signs a contract. One day you're coordinating a permit application. The next you're putting together a closing gift for a family moving into their dream home. Then you're pulling content for Instagram, chasing down a vendor insurance certificate, and making sure the office is perfect before a client walks in — all before lunch. Sound like your kind of day? Keep reading. WHAT YOU'LL DO Client & Sales Support • Manage inbound client and realtor inquiries — respond promptly, keep the pipeline warm, coordinate next steps, • Maintain our CRM — log every touchpoint, track where every prospect stands, flag what needs attention, • Prepare sales contracts, presentation packets, and client-facing documents, • Coordinate with our realtor network — follow-ups, relationship touches, event support, • Execute client experience moments: closing gifts, milestone touchpoints, welcome packages, and making sure the office is spotless when a client walks in Marketing & Brand • Coordinate our social media presence — gather content from the field, brief our designers, keep the cadence going (you're the executor, not the agency), • Coordinate brand touchpoints: company swag, collateral, signage, and branded materials — working with vendors and designers to make it happen, • Support new hire onboarding — paperwork, first-day setup, making people feel welcome from Day 1, • Help coordinate marketing campaigns, email outreach, and business development initiatives Culture & Client Experience • Coordinate the employee experience — team lunches, retreats, birthdays, work anniversaries, events, and the kind of small touches that make people proud to work here, • Keep the office environment sharp — well-stocked, well-organized, and reflective of the premium brand we are, • Orchestrate client-facing moments during the sales process — office presentation, arrival experience, materials, and atmosphere that make a strong first impression, • Coordinate closing gifts, build milestone touchpoints, and ensure every client feels remembered and valued throughout their journey with Bedrock, • Be the person who notices the details others miss — because at Bedrock, the details are the difference Operations & Administrative Support • Coordinate vendor onboarding paperwork — W9s, insurance certificates, contracts, and vendor files, • Assist with and Coordinate permit applications, architect follow-ups, and city correspondence — make sure nothing sits idle, • Manage CEO calendar, travel logistics, and meeting preparation, • Prepare internal presentations, reports, and documents for leadership, • Handle HR administrative support — onboarding docs, employee files, basic people ops, • Keep the office running: supplies, facilities, and ensuring the space always reflects our brand, • Track open items across departments and follow through until things are done WHO YOU ARE You don't need a perfectly defined job description to function. You notice what needs to get done and you go do it. • 2–4 years of experience in a coordinator, operations, real estate, events, or executive support role, • Warm, professional, and client-presentable — you'll interact with people buying $1M+ homes, • Naturally organized — you track things without being asked and close loops without reminders, • Social media native — you understand content, brand aesthetics, and what makes something worth posting, • Tech comfortable — CRM systems, Google Workspace, project management tools, and Canva-level creative coordination don't scare you, • High energy and genuinely excited to learn — construction, development, permitting, design, finance... you're curious about all of it, • Detail-oriented AND big-picture aware — you can draft a polished client email and then go chase a permit application in the same afternoon This position requires working in-office in Dunwoody five days per week. • A self-starter with a good attitude — the kind of person who asks "what else can I help with?" not "is this in my job description?" WHAT MAKES THIS DIFFERENT Most coordinator jobs are narrow. This one is wide. You'll sit close to a leadership team that moves fast and holds itself to a high standard. You'll touch every part of the business — construction, design, sales, marketing, and operations — and you'll build real skills across all of it. If you're good, this role grows with you. We promote from within and invest in people who show up consistently and take ownership. Whether that's into sales coordination, marketing, or operations — there's a path here for the right person. HOW TO APPLY Send us three things: • Your resume, • Two or three sentences on why this role is the right fit for where you are right now, • One example of a time you had to juggle competing priorities and keep everything from falling apart — keep it brief and real We're not looking for the most experienced person in the room. We're looking for the sharpest, most energetic, most reliable person who's ready to be part of something they're proud of. WHY JOIN BEDROCK HOMES • Competitive salary based on experience, • Comprehensive health, dental, and vision insurance, • 401(k) with matching contributions, • Paid time off and holidays, • Professional development and career growth opportunities, • A collaborative, high-energy, and fast-paced work environment, • Real responsibility from Day 1 — not just tasks, but ownership of things that matter EQUAL OPPORTUNITY EMPLOYER • Bedrock Homes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.
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