Community Connections Manager
hace 13 días
Tulare
Job DescriptionDescription: Position Summary The Community Connections Manager is a management-level position responsible for overseeing and leading community-based activities, programming, and engagement efforts in support of Neighbor Care. This role provides strategic and operational oversight of programming that fosters connection, belonging, and participation among neighbors at The Neighborhood Village and across additional community-based settings as Salt + Light expands. The Community Connections Manager serves as the primary authority and point of contact for planning, coordination, and execution of neighbor activities and events, ensuring alignment with Neighbor Care priorities and Salt + Light’s mission. This role owns and maintains the community programming calendar and is accountable for cross-departmental coordination related to logistics, volunteer engagement, communication requests, and day-of execution. Village Market is a signature Neighbor Care engagement initiative and falls under the strategic oversight and execution leadership of this role. While this position oversees Neighbor Care community programming, certain organization-wide or development-led events may fall under separate leadership and will require collaboration and coordination across departments. As part of its management responsibilities, this position may provide supervision, guidance, and operational support to Neighbor Care staff and volunteers, as assigned. This role requires flexibility, as some activities and events may occur during evenings or weekends based on program and community needs. Essential Duties and Responsibilities In addition to the listed duties and responsibilities, others may be assigned. Leadership • Provide leadership and oversight for community-based activities and programming within Neighbor Care, • Provide guidance, direction, and support to Neighbor Care staff and volunteers, as assigned, to ensure consistency and quality, • Serve as the primary decision-maker and point of accountability for assigned activities and events, • Represent Salt + Light and its mission to neighbors, volunteers, partners, and internal teams, • Develop and maintain strong working relationships with neighbors, volunteers, and partner organizations, • Promote a culture of compassion, dignity, and belonging, ensuring activities reflect Salt + Light’s values, • Oversee, manage, and maintain a comprehensive community programming and activities calendar, • Approve scheduling of internal and partner-led activities and events, • Ensure alignment across teams and proactively resolve scheduling conflicts, • Oversee planning, setup, facilitation, and breakdown of community activities, workshops, and events, including providing strategic oversight and execution leadership of Village Market as a signature Neighbor Care engagement initiative, • Direct logistical coordination including space usage, supplies, staffing, vendor and volunteer coordination, and event flow, • Ensure appropriate staffing and volunteer coverage for all activities and Village Market operations, • Monitor day-of execution to ensure activities and Village Market meet quality, safety, engagement, and organizational standards, • Serve as the primary authority for communication related to assigned activities and programming, • Coordinate graphic, communication, and promotional requests for activities in collaboration with the Marketing and Communications team, • Serve as the primary point of contact for activity-related marketing needs, ensuring timely requests, clear direction, and alignment with program goals, • Collaborate with Marketing to ensure materials accurately reflect programming details, timelines, and Salt + Light branding, • Ensure activity information is communicated clearly and consistently to neighbors, staff, and volunteers, • Ensure participation and attendance data for activities and events is accurately captured and communicated, • Collaborate with designated data, administrative, or web specialists to confirm participation data has been uploaded and maintained in required systems such as Apricot or HMIS, • Review participation reports and summaries for accuracy, completeness, and alignment with programming activities, • Monitor participation trends and outcomes to inform programming improvements and engagement strategies, • Lead coordination between departments for Neighbor Care community-based activities and collaborate on organization-wide or development-led events, as appropriate, • Direct volunteer requests and deployment related to programming, • Coordinate with internal teams to ensure readiness and smooth execution of activities, • Associate’s or Bachelor’s degree preferred in human services, social work, business administration, marketing, communications, or a related field, • Equivalent professional experience may be considered in lieu of a degree, • 1–3 years of experience in community engagement, program coordination, operations, or event planning, • Strong organizational and project management skills with attention to detail, • Ability to lead initiatives and provide informal supervision or oversight, • Strong interpersonal and communication skills with the ability to engage diverse populations compassionately, • Ability to manage multiple priorities in a fast-paced, dynamic environment, • Ability to think strategically about engagement, participation trends, and community impact, • Proficiency in Google Workspace (Docs, Sheets, Calendar, Drive), • Experience using CRM or data tracking systems such as Apricot, HMIS, or similar platforms, • Familiarity with scheduling platforms, volunteer coordination tools, or project management systems, • Must possess reliable, insured transportation with minimal auto insurance coverage as required by law, • Must possess a valid California driver’s license and be able to use a personal vehicle in the course of routine job duties