Bojangles - Getting Started - Wilmington, NC - General or Assistant Manager Application
5 years ago
Wilmington
Job Description Bojangles is hiring general and assistant managers is many locations!!! General manager requires 3-5 years of management experience, while the assistant manager position requires only 1 year of management experience. More info is listed below on both jobs. ASSISTANT MANAGER JOB RESPONSIBILITIES • Maintains highest personal hygiene and professional appearance at all times while holding both Team Members and Management to the Bojangles standard., • Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store at all times., • Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation., • Can manage opening/transition/closing shifts without supervision., • Maintains holding times, service speed, raw and finished product quality, cleanliness and sanitation., • Supervises preparation and positioning of people, equipment, and products for each shift., • Resolves customer complaints with respect and care., • Supervises delivery of raw products., • Follows up on maintenance person during shift., • Creates long-term store objectives and action plans for sales., • Executes local store marketing activities and extensions of company promotions., • Defines trading area, competitors, and traffic generators., • Responsible for store implementation of new products and procedures., • Displays correct and accurate POP materials., • Communicates sales building ideas with Marketing Department., • Projects annual sales and profit plan., • Responsible for holding line items within budget., • Checks store period reports for accuracy., • Reconciles period P & L with accounting., • Ensures all security procedures are followed., • Responsible for staffing of Team Members and development of Shift Leaders., • Assists in management recruitment., • Evaluates potential manager candidates from Team Members., • Executes in store recruitment programs., • Interviews, hires, and trains Team Members., • Responsible for the retention of Team Members and management., • Ensures that labor laws are enforced., • Responsible for support of overall Management and Team Member development programs., • Ensures that employee benefits are properly administered., • Conducts performance reviews with GM on Shift Managers and Team Members., • Sets goals for development of Shift Managers and Team Members., • Personally trains Shift Managers and Team., • Handles corrective action and/or terminations according to company policy., • Helps conduct Management Team and Team Member meetings. ADMINISTRATION • Assists in conducting performance reviews., • Shows an understanding of Hot Schedules and uses the tool to write both crew and managers schedules., • Assist in maintaining all employee personnel files (POCs up to date, etc.)., • Helps General Manager with completion all store reports., • Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary., • Utilizes computerized build-to and is in charge of ordering., • Utilizes bin prediction level charts.Completes all MIC paperwork., • Completes weekly inventories., • Lists invoices on MRR., • Maintains store safety checklists., • Completes all required logs., • Completes daily, midweek, and weekly inventories. This position will be used to determine candidates for the position of General Manager. Requirements: • Must be able to work a 10 hour shift five times a week. (50 Hour Work Week), • Must be able to run, open, and close shifts without supervision., • Develop people. All training in unit. Interview and select people. Employee performance reviews., • Complete weekly reports., • Must have completed Bojangles required classes before promotion., • Must pass Field Exam with 90% or better., • Must be Servsafe certified or complete Servsafe Class within first 6 months of employment., • Must be able to lift up to 25lbs., • Must be 18 years of age or older., • Must have valid drivers license., • Must have one year management experience. QSR preferred. GENERAL MANAGER JOB RESPONSIBILITIES • Always maintains highest personal and professional appearance. Assumes responsibility for the store-wide adherence to Bojangles uniform and grooming standards., • Creates long-term goals and action plans for QSC. Ultimately responsiblefor the QSC level of the store always., • Responsible for all facilities management, store equipment, includingcalibrations, repairs, preventive maintenance, and energy conservation., • Responsible for staffing of Team Members and development of Shift Leaders., • Assists in management recruitment., • Evaluates potential manager candidates from Team Members., • Executes in store recruitment programs., • Interviews, hires, and trains Team Members and Managers., • Responsible for the retention of Team Members and Management., • Ensures that labor laws are enforced., • Responsible for the overall Management and Team Member development programs., • Ensures that employee benefits are properly administered., • Conducts performance reviews with AD on Managers and Team Members., • Sets goals for development of Shift Managers and Team Members., • Handles corrective action and/or terminations according to company policy., • Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary., • Plans, schedules, and approves performance reviews., • Insures timely and thorough processing of all insurance claims., • Shows an understanding of Hot Schedules and utilizes the tool to write effective crew and managers schedules with a focus on labor control and customer experience., • Responsible for all employee personnel files., • Helps complete all store reports., • Responsible for safe contents., • Creates and utilizes a computerized build-to and is in charge of ordering., • Utilizes bin prediction level charts., • Completes all Management paperwork., • Completes documentation and updates in store personnel files., • Completes weekly inventories., • Maintains store safety checklists., • Completes all required logs., • Completes daily, midweek, and weekly inventories., • Must be able to work a 10 hour shift five times a week (50 Hour Work Week), • Must be able to run, open, and close shifts without supervision., • Responsible for selection and development of all store employees including interviewing, training, and employee performance reviews., • Complete weekly reports., • Must have completed Bojangles required classes before promotion., • Must pass Field Exam with 90% or better., • Must be Servsafe certified or complete Servsafe Class within first 6 months of employment., • Must be able to lift up to 25lbs., • Must be 18 years of age or older., • Must have valid drivers license., • Must have 3-5 years management experience. QSR preferred.