Inside Sales Representative
1 month ago
Mesa
Job DescriptionSalary: $85,000 (DOE) Job Title: Inside Sales Representative Position Overview The Inside Sales Representative is responsible for driving revenue by managing, nurturing, and converting inbound and existing opportunities through consistent follow-up, CRM execution, and targeted communication. This role is heavily focused on inside sales activity including phone, email, and CRM-driven workflows, ensuring no opportunity falls through the cracks. The ideal candidate is highly organized, proactive, and disciplined in follow-up, with a strong ability to manage a high volume of opportunities while supporting both sales and operational functions. This role plays a critical part in keeping the sales pipeline active, accurate, and consistently moving toward close. Key Responsibilities Lead Follow-Up & Opportunity Management • Proactively follow up on inbound leads, existing bids, and open opportunities via phone, email, and CRM workflows, • Maintain consistent communication cadence with prospects to drive engagement and decision-making, • Execute structured follow-up sequences and campaigns to re-engage stalled opportunities, • Qualify leads and identify next steps to move deals forward efficiently, • Maintain accurate and up-to-date records of all communications, notes, and deal activity in CRM (Zoho), • Manage task lists, reminders, and automated workflows to ensure consistent follow-up, • Monitor pipeline stages and proactively move deals forward based on activity and timelines, • Support reporting accuracy by maintaining clean and organized CRM data, • Serve as a consistent point of contact for clients during early and mid-stage sales processes, • Build rapport and maintain professional communication with contractors, builders, and clients, • Support outside sales and estimating teams by coordinating communication and follow-ups, • Assist with email campaigns, outreach initiatives, and CRM-driven marketing efforts, • Execute follow-up campaigns tied to marketing initiatives and lead generation efforts, • Support database management, contact segmentation, and list organization, • Provide operational support to the sales and estimating teams as needed, • Assist with proposal coordination, document collection, and client communications, • Help ensure smooth handoff of closed deals to operations, • Support internal coordination between sales, estimating, and project teams, • Number of follow-ups per opportunity, • Speed to lead response time, • Pipeline movement and stage conversion rates, • Total revenue influenced and closed, • CRM data accuracy and hygiene, • Number of re-engaged or revived opportunities, • The right person is more important than the right experience, • 13+ years of inside sales, customer service, or sales support experience preferred, • Strong communication skills (phone, email, and written), • Highly organized with strong attention to detail, • Experience using CRM systems preferred, • Ability to manage multiple opportunities and priorities simultaneously, • Relentless follow-up and consistency, • High level of organization and task management, • Strong sense of urgency and ownership, • Process-driven and detail-oriented, • Professional, responsive, and team-oriented, • On Target Earnings (OTE): $85,000, • Competitive Base Salary + Commission Structure to achieve the OTE