Santa Rosa
Job Description DELI LEAD - NOT STORE SPECIFIC REGULAR FULL TIME - $22.50-25.50/HR SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED POSITION SUMMARY As Deli Lead, you focus on supporting the Deli Manager with the daily operations and profitability of the Deli Department. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner., • Demonstrate a basic understanding of the financial needs of the Deli Department., • Supervision, delegation of tasks, and development of the Deli Team in the absence of the Deli Manager and Assistant Deli Manager., • Ensure daily tasks are completed accurately and timely. (e.g. waste logs, time and temperature logs, prep list, etc.), • Place vendor orders and intercompany transfer orders to maintain appropriate levels of back stock., • Prepare products according to the Company’s specifications and recipes., • Package, weigh, label, and price products for full and self-service cases, using the Cry-O-Vac (ROP) when appropriate., • Preparation of catering orders., • Accountable for inventory on the floor. (e.g. merchandising, facing products, pulling inventory, rotating perishable items, proper and accurate signage, product placement, etc.), • Maintain display cases to ensure product quality, cleanliness, and accuracy of signs and pricing. (e.g. set up displays, check dates and rotate, replenish ice, etc.), • Responsible for the breakdown and inspection of delivery/vendor orders., • Ensure deliveries are properly organized and stored in appropriate areas., • Provide and maintain a professional work environment for the growth and development of the department., • Create and sustain collaborative and productive working relations with coworkers and outside vendors., • Answers phones and pages promptly and courteously., • Operate and maintain equipment in accordance with Company cleanliness and safety standards., • Follow and ensure compliance with established procedures, including Weight and Measures, health and sanitation, and safe work practices., • Immediately reports safety hazards and violations to supervisors., • Maintain and ensure maintenance of a clean and sanitary working and shopping environment., • Works all scheduled shifts and attends required trainings and meetings., • Other duties as assigned by supervisors. SKILLS & QUALIFICATIONS • 18+ years old., • Advanced product knowledge. (e.g. prepared foods, cooking techniques, etc.), • Proficiency in sub-departments in the Deli (taqueria, pizzeria, poke, packing) as applies to specific store location., • Experience with Microsoft Office and operations-related applications., • Demonstrated ability in knife handling, other cutting equipment, and safety procedures., • Demonstrated leadership and employee development skills., • Demonstrated problem solving and decision-making skills., • Demonstrates financial acumen., • Ability to support the successful flow of the department and act as back up when necessary., • Ability to effectively prioritize and delegate competing tasks in a fast paced, evolving environment., • Ability to follow directions and established procedures with attention to detail., • Ability to work a flexible schedule including nights, weekends, and holidays as needed., • Team-player who can also work independently with minimal supervision., • Clear and effective communication style, both written and verbal., • Basic math skills. EDUCATION, CERTIFICATES, LICENSES • High School Diploma or general education degree (GED)., • Food Handlers Certificate (ServSafe or ANSI compliant organization). PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position. • Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens., • Constantly lifts/carries 10 pounds and occasionally up to 50 pounds., • In a work day: constant standing/walking., • Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders., • Hand use: single grasping, fine manipulation, pushing and pulling., • Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions., • Consistent work in wet and dry conditions., • May require use of ladders or step stools., • Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals)., • Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc., • Intermittent noise from equipment and machinery., • Wear non-slip, water and oil resistant closed-toe shoes. BENEFITS • Employee Stock Ownership Plan (ESOP), • Competitive Wages & Benefits, • Medical, Dental, And Vision, • 401 (k) retirement, • Employee Discounts, • Paid Time off, • Flex Spending Account for Medical & Dependent Care, • Regular Wage Increases, • Commuter Benefits, • Safety Incentive Program, • Career Development and Growth Opportunities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.