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Job Description About Us PBACO supports independent physicians with the tools, services and incentives to thrive - without giving up control. We collaborate with like-minded hospital systems and care centers to create a seamless, integrated experience that improves outcomes and lowers costs. You're not just a participant - you're our partner. Position Overview The Healthcare Practice Transformation Specialist will serve as a key liaison between physician practices and our organization. This role combines EHR training, clinical documentation review, risk adjustment coding, and billing support. The ideal candidate will be a Certified Professional Coder (CPC) with strong experience in Medicare, risk adjustment, and healthcare analytics. Key Responsibilities • Manage and support a physician network to ensure successful EHR integration and troubleshooting., • Consult with medical practices to analyze workflows, configure EHR systems, and develop customized training plans., • Train physicians and office staff on EHR best practices, regulatory compliance, and specialty-specific workflows., • Review clinical documentation and medical records to ensure accurate ICD-10, CPT, and HCPCS coding for risk adjustment and quality gap closure., • Conduct coding audits and provide education to providers on compliant documentation., • Monitor payer guidelines and coding updates, especially for Medicare Advantage and accountable care organizations., • Assist with billing, claims submission, payment posting, and collections as needed., • Perform financial analysis and reporting using Microsoft Excel (pivot tables, trend analysis)., • Analyze denial reports, identify trends, and recommend corrective actions., • Support quality improvement initiatives by ensuring accurate coding for chronic conditions., • Answer patient billing and claims questions in a professional and clear manner., • Maintain compliance with HIPAA, coding regulations, and company policies., • Certified Professional Coder (CPC) or equivalent certification., • Experience with Medicare Advantage (MA) plans, risk adjustment, or insurance companies., • High school diploma or GED required; associate’s or bachelor’s degree preferred., • 2+ years of medical coding, billing, or risk adjustment experience., • Proficiency in EHR systems (Athena, eClinicalWorks, or similar) and MS Office Suite (Excel expertise strongly preferred)., • Strong knowledge of ICD-10, CPT, and HCPCS coding and regulatory compliance., • Excellent communication and training skills for working directly with providers and staff. This position requires 50-75% local travel and is eligible for a car allowance. BACO supports independent physicians with the tools, services, and incentives to thrive—without giving up control. We collaborate with like-minded hospital systems and care centers to create a seamless, integrated experience that improves outcomes and lowers costs. You’re not just a participant—you’re our partner. PBACO supports independent physicians with the tools, services, and incentives to thrive—without giving up control. We collaborate with like-minded hospital systems and care centers to create a seamless, integrated experience that improves outcomes and lowers costs. You’re not just a participant—you’re our partner. PBACO supports independent physicians with the tools, services, and incentives to thrive—without giving up control. We collaborate with like-minded hospital systems and care centers to create a seamless, integrated experience that improves outcomes and lowers costs. You’re not just a participant—you’re our partner.

Job Description Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on-the-job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. Network Solutions is seeking a Business Application Developer to design, develop, and maintain secure, scalable low-code solutions that enhance operational efficiency. Utilizing platforms such as Microsoft Power Apps, Power Automate, SharePoint, and AI technologies, this role streamlines workflows, integrates data across systems, and drives impactful digital transformation initiatives. Responsibilities • Elicit business requirements, map current processes, and design scalable low-code solutions using Microsoft Power Platform., • Build and maintain responsive Power Apps (canvas/model-driven) with Dataverse and SharePoint integration., • Develop Power Automate flows (cloud/desktop) for approvals, notifications, data sync, and orchestration with error handling., • Configure and manage SharePoint Online: sites, lists, libraries, permissions, and document management., • Integrate solutions with Microsoft 365 and external systems via connectors, Graph API, and REST APIs., • Implement data modeling, security, and governance including DLP, role-based access, and compliance controls., • Establish ALM practices: solution packaging, source control (Azure DevOps/Git), pipelines, and environment migrations., • Conduct unit, integration, and UAT testing; monitor telemetry and optimize performance across devices., • Provide operational support: monitor flows, resolve defects, manage service requests, and enhance existing solutions., • Drive adoption through documentation, training, demos, feedback collection, and backlog prioritization., • Design and deploy AI features using AI Builder (OCR, prediction, sentiment, object detection)., • Build conversational copilots with Copilot Studio; integrate with Teams and automate actions via Power Automate., • Integrate Azure OpenAI or other LLMs via custom connectors; design prompts and apply enterprise guardrails., • Implement retrieval-augmented generation using Azure AI Search over SharePoint/Dataverse with security trimming., • Extend Microsoft 365 Copilot with plugins and Graph connectors to expose Power Platform data and actions., • Automate content understanding with SharePoint Syntex: classifiers, extractors, retention labels, and metadata routing., • Promote AI enablement: reusable prompt patterns, best practices, citizen developer training, and iterative feedback., • Collaborate with Systems Analysis team to determine feasibility of complex development requests., • Approach all opportunities with an AI solutions-based mindset., • Perform any other duties as assigned. Qualifications • Minimum of 2 years of application development experience., • Experience developing with Power Apps and Dataverse, including canvas and model-driven apps, Power Fx, component libraries, and data modeling., • Proficiency in Power Automate, including advanced expressions, JSON parsing, approvals, concurrency control, robust error handling, and modular child flows., • Familiarity with SharePoint Online, including site, list, and library configuration, content types, permissions, and automation using PnP, CLI, and PowerShell., • Skilled in integration and APIs, including standard/premium/custom connectors, Microsoft Graph, REST, webhooks, OAuth 2.0, JSON, and XML., • Experience with AI on the Power Platform, including AI Builder model creation and tuning (e.g., document processing, prediction), Copilot Studio bot design, analytics, and human handoff., • Knowledge of LLMs and Azure OpenAI, including prompt engineering, function calling, grounding with enterprise data, safety and guardrails, and token/cost management., • Strong understanding of Power Automate expression language and data shaping techniques, including variables, Select, Filter array, Compose, Join, and Parse JSON with well-defined schemas., • Ability to implement efficient querying and pagination using OData ($filter, $select, $expand), top/orderby, pagination control, and delta/change tracking (Dataverse/Graph)., • Experience designing triggers and managing concurrency, including trigger conditions, Apply to each parallelism, and parallel branch design., • Proficient in error handling and retry patterns, including try/catch/finally scopes, Configure run after, custom retries/backoff, Terminate action usage, and transient fault handling (429/5xx)., • Experience with modularization using solution-aware child flows, parameter passing, typed responses, reusable flow libraries, and connection reference management., • Skilled in long-running orchestration, including Delay/Delay until, Do until loops, approvals with custom responses, escalations, timeouts, cancellation, and compensation patterns., • Familiarity with bulk and batch operations, including SharePoint REST batch requests, Microsoft Graph batch, Dataverse HTTP operations (e.g., execute multiple), and large file chunking., • Demonstrated ability to manage multiple projects while maintaining accountability to processes, quality standards, and timelines., • Strong interpersonal and communication skills, with the ability to collaborate effectively across teams., • Able to meet strict deadlines in a fast-paced environment., • Capable of working independently with minimal supervision., • Ability to adapt to changing laws, technologies, and environments within the scope of right of way permit management and infrastructure development., • The capacity to effectively prioritize and manage tasks with minimal supervision, maintaining productivity and meeting deadlines in a remote work environment., • Knowledge of cable and fiber optic design and basic construction practices. Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible, and willing and able to work outside normal business hours, as necessary. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.

Job Description ESR Motor Systems is seeking a dedicated and proactive Field Sales (Outside Sales) Representative to join our team based out of our Atlanta, GA branch! As a leading distributor of industrial electric motors, variable frequency drives, and gearboxes, we are committed to providing top-quality products and unparalleled service to our customers across various industries. In this role, you will be the face of ESR Motor Systems in a territory that includes Atlanta, Athens, Chattanooga, and Birmingham. Responsibilities include engaging with clients face-to-face, understanding their needs, and providing tailored solutions that meet their requirements. You will leverage your sales skills and industry knowledge to build long-term relationships, drive new business, and grow our existing accounts. If you are passionate about sales, enjoy working in a dynamic and fast-paced environment, and thrive on the opportunity to make a difference in customer operations, we want to hear from you! Join us at ESR Motor Systems, where we believe that our employees are our greatest asset and the key to our continued success. Responsibilities • Develop and maintain strong relationships with existing and potential customers in your territory., • Conduct regular field visits to engage clients, identify their needs, and propose relevant solutions., • Prepare and present product demonstrations and sales proposals, showcasing the value of our offerings., • Actively participate in trade shows and industry events to promote our products and services., • Collaborate with the inside sales team to ensure customer requirements are fulfilled efficiently., • Must live within the assigned sales territory., • A valid driver's license and a willingness to travel within the assigned territory., • At least two years of current experience in outside sales in the industrial sector., • Technical knowledge or experience with electric motors, drives, and/or related products., • Ability to work independently while managing a designated sales territory., • Strong interpersonal and communication skills with a customer-focused mindset., • Proven ability to negotiate and close deals effectively., • Proficiency with CRM software and Microsoft Office Suite., • Health Care Plan (Medical, Dental & Vision), • 401K Retirement Plan, • Life Insurance (Included and Voluntary), • Paid Time Off (Vacation, Sick & Public Holidays), • Performance Bonuses Pay Structure • Base Plus Commission, • Salary commensurate with experience

Job Description Water Process Operators (With Strong Desire to Change the World) Employment Type: Full-Time (Probationary period of six (6) months) We are currently seeking qualified Water Process Operator for the Athens plant. Operators Responsibilities: Process Water . Candidate must have the ability to utilize Water system HMI to monitor system performance. , Manage tank levels and pump operation. . Change system set points as needed. . Trouble shoot alarms. . Understand and utilize trend charts. · Monitor and maintain Carbon Filters (GAC) including backwashing and using unit controllers · Monitor and maintain Reverse Osmosis (RO) and Filtered water Ozone Generators . Perform testing to ensure proper calibration of controllers . Monitor pressure differential across venturi ozone injection points . Perform regular disinfection routine of RO and Filtered water lines · Monitor and maintain UV ozone destruct units . Test ozone on discharge to ensure it is zero . Perform preventive maintenance on UV lamps · Operate and maintain Reverse Osmosis (RO) unit . Utilize HMI to control and adjust operation . Trouble shoot alarms · Change 5 micron and 1 micron filters on Filtered water system as needed · Work with QC/QA to maintain the quality of the water Recovery Water: . Candidate must be able to operate the DAF and associated equipment . Wash down to keep area clean . Control flow and chemical feed rates . Perform weekly testing of influent and effluent . Monitor chemical inventories and order as needed . Perform monthly composite sampling · Wash down and clean up Lysate tanks containment area · Schedule trucks to pump out system tanks as needed · Manage tank levels and pump operation Operator Qualifications: · High school diploma or GED · 2 year technical degree a plus · Computer skills . Microsoft Office suite . Excel spreadsheet generation · 1 – 3 years water or wastewater operator experience · Ability to work with tools and perform basic maintenance and repairs on equipment · State of Georgia Class 2 or 3 water or wastewater operator license a plus Successful candidates must be flexible to work extended hours. Nights and weekends may be required. (We all work together to do whatever it takes to change the world!) Other Requirements: Must pass pre-employment drug screening, background investigation and physical exam. Must pass skills testing and certification for specific needs. Work Authorization Requirement Must be a US Citizen or Green Card holder. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This role involves access to sensitive systems, intellectual property, and strategic infrastructure, making long-term work authorization a critical requirement. As a growing company with operational limitations and a focus on protecting proprietary technologies and trade secrets, we are currently unable to sponsor employment visas for this position. Applicants must be legally authorized to work in the United States both now and for the foreseeable future (including the next five years). Why Work Here? RWDC INDUSTRIES, LLC is a rapidly growing biotechnology company that offers competitive salaries, benefits, and a generous stock ownership program. We’re currently building a team of people who are passionate about making a difference in the world, specifically as it pertains to the environment. If you want to help us change the world, we want to talk to you. Company DescriptionWe are a growing biotechnology company in Athens, Georgia. We manufacture bio-based polymers with a goal of replacing (yes, replacing) single-use petroleum-based plastics. Our biopolymers are bio-based and made from renewable resources that are biodegradable and compostable.We are a growing biotechnology company in Athens, Georgia. We manufacture bio-based polymers with a goal of replacing (yes, replacing) single-use petroleum-based plastics. Our biopolymers are bio-based and made from renewable resources that are biodegradable and compostable.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Before opening my own agency in 2012, I spent time in home building and real estate development, focusing on sustainable practices. Now, Im fortunate to lead a team dedicated to personalized service, community involvement, and making a real impact. Our agency proudly supports the Athens Farmers Market, Rotary Club, and the Athens Area Chamber of Commerce. If you're looking for a team that values integrity, customer care, and community connection, we'd love to welcome you! ROLE DESCRIPTION: Shane Dekle - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Responsibilities: • Greet clients warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions., • Provide excellent customer service and follow up on client needs., • Support the team with various administrative tasks and projects.Qualifications:, • Previous experience in a receptionist or customer service role., • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems., • Bilingual Spanish preferred.

Job Description Job Title: Front Desk Reports to: Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives. Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization. Job Summary: Front Desk associates perform administrative and clerical duties while working with patients, to help provide the optimum level of care for our patients. Front Desk associates are instrumental in helping patients feel at ease in the office as they welcome and check out each person. Duties/Responsibilities: • Welcomes patients and visitors, in-person or on the telephone, as well as answering questions and referral inquiries., • Activate patient files and move patients through a pre-determined schedule of appointments., • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments productively., • Keeps patient appointments on schedule by notifying the provider of the patient’s arrival and reviewing service delivery compared to schedule. Reminds providers of service delays., • Ensures files are complete and up to date., • Files and retrieves patient files., • Maintains patient accounts by verifying personal, financial, and insurance information., • Protects patients’ rights by maintaining confidentiality of medical, personal, and insurance information., • Coordinate referrals for patients., • Ensure all lab and diagnostic test results are in the chart prior to appointment., • Inventory and order medical, lab, and/or office supplies., • Using computer applications., • Updating and filing patient medical records, • Schedule follow-up appointments., • Verify insurance coverage., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks., • Ability to function well in a high-paced and at times stressful environment., • Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes. High school diploma or equivalent. At least two years of related experience required. Physical Requirements: Prolonged periods of standing Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch. Required to talk and hear clearly. English is required, secondary language is a plus. Must be able to lift up to 50 pounds. Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus. Available Benefits Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc. Paid holiday and PTO for all full-time employees. Monday - Friday 8am - 5pm 1HR / Break

Job Description Title: Crib Attendant Location: Athens, GA Type: Part - Time Days: Monday - Friday Why Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role The Crib Attendant will be responsible for maintaining and issuing the tools and supplies used in the production supply crib located on the site of our client. What You'll Do • Receives, unpacks, and stores incoming tools and equipment and requisitions stock to replenish inventory, • Cycle counting, • Mark and identify tools and equipment, using identification tag, stamp, or electric marking tool, • General housekeeping, • Inventory management of tools and equipment, • Coordinate customer needs, • Identify cost savings initiatives, • Delivers tools, equipment or product to workers, manually or using hand truck, • Assist with optimizing scheduled maintenance operations to reduce breakdowns, • Inspect and measure tools and equipment for defects and wear and report damage or wear to supervisor What You'll Bring • High School Diploma or equivalent, • Computer skills with Microsoft Office Applications including Excel and Outlook., • Excellent customer service skills, • Experience with the daily operation of supply cribs, • Professional phone demeanor, • Experience with computer managed inventory systems, • Mechanical or Industrial background preferred, • Experience working with maintenance and manufacturing personnel is a plus, • Ability to be flexible What We Offer We offer a competitive benefits package that includes: • 401(k) plan, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid holidays, • Vacation, • Employee negotiated discounts Who We Are Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description As a Part-Time Licensed Receptionist at Allstate Insurance Agency, you will be the first point of contact for our clients and visitors. Your role is crucial in ensuring that our office operates smoothly and efficiently. You will assist with various administrative tasks, answer phone calls, schedule appointments, and provide exceptional customer service. Key Responsibilities: • Greet clients and visitors with a warm and welcoming demeanor, • Answer and direct phone calls to appropriate team members, • Perform simple endorsements for customers, • Accept and process payments for customers, • Schedule and confirm appointments, • Manage and organize office files and documents, • Assist with general administrative duties such as data entry, filing, and mail handling, • Maintain a clean and organized reception area, • Provide information and assistance to clients with their inquiries, • High school diploma or equivalent, • Property and Casualty licensed preferred, • Previous Allstate experience preferred; not required, • Previous receptionist or administrative experience preferred, • Excellent verbal and written communication skills, • Strong organizational and multitasking abilities, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook), • Professional appearance and positive attitude, • Ability to work independently and as part of a team, • Part-time position (30 hours per week), • Monday to Friday, 9:30 AM - 3:30 PMCompany DescriptionAbout Us: Join our small and dedicated team at a local Allstate Insurance Agency, where we pride ourselves on providing top-notch service and insurance solutions to our clients. We are looking for a friendly, organized, and professional part-time receptionist to join our dynamic office environment.About Us: Join our small and dedicated team at a local Allstate Insurance Agency, where we pride ourselves on providing top-notch service and insurance solutions to our clients. We are looking for a friendly, organized, and professional part-time receptionist to join our dynamic office environment.

Job Description Clearlink in Athens, Georgia, is seeking a qualified tier 2 or tier 3 IT technician to perform IT duties in and around Athens, Georgia, including Metro Atlanta. We are a strong IT firm that is growing fast. Experience is a must, and CompTIA A+, Net+ are required, and Security+ is a plus. Microsoft 365 experience a strong requirement. Microsoft Windows Server and Cisco Meraki experience are also a plus. Great salaries! Company DescriptionClearLink Technology Solutions, located near Athens, Georgia, provides IT services and support for business telephone, security, and surveillance systems. Since 1997, we have offered 24/7/365 IT system monitoring, secure data protection, and customized computer and network packages. Our services aim to simplify clients' jobs, ensuring they can focus on their core business. We strive to provide the best service with state-of-the-art systems and solutions, believing our success is tied to our clients' success.ClearLink Technology Solutions, located near Athens, Georgia, provides IT services and support for business telephone, security, and surveillance systems. \r\nSince 1997, we have offered 24/7/365 IT system monitoring, secure data protection, and customized computer and network packages. Our services aim to simplify clients' jobs, ensuring they can focus on their core business. We strive to provide the best service with state-of-the-art systems and solutions, believing our success is tied to our clients' success.

Job Description Benson's Hospitality Group hotels offer a competitive and comprehensive benefits package for all full-time employees. We offer vacation, holiday pay, free single coverage health insurance + company paid life insurance, disability insurance, dental and vision insurance, 401K. POSITION SUMMARY Plan, direct, and coordinate the Guest Services, Housekeeping and Engineering departments of the property to maximize the mission of the hotel of "pleasing guests at a profit". To operate the hotel in a professional manner while achieving the annual objectives and contributing to the local community in a highly visible mean. KEY AREAS OF RESPONSIBILITY and DUTIES • In coordination with Human Resources and the General Managers approval, interview and hire personnel., • Lead by example and carry out GM duties in the absence of the GM., • Ensure that all new personnel receive thorough and adequate training in the PM system of the hotel, rules of Operations and MOD responsibilities, required brand standards and all areas accountable through the Quality Assurance audit process, general hotel and hotel area information, purchasing guidelines and approved vendors, as well as all other information necessary to provide courteous, efficient and professional service., • Ensure that all guest service personnel provide a sincere genuine willing, warm and timely response to all guest requests., • Maintain training logs monitored., • Review Hotel Scores, share with team and assist in achieving the company goals., • Conduct regular meetings with the staff., • Ensure that all personnel are certified/recertified for their positions as necessary., • Conduct performance appraisals on all personnel in a timely manner., • Schedule team to provide optimum coverage in peak times and control labor costs., • Ensure the hotel is kept neat, clean and organized at all times. Keep pantry stocked and communicate ordering., • Maintain emergency contacts list MOD emergency log. Administrative: • Ensure all payrolls and other HR paperwork is submitted on time as requested by the HR Dept., • Maintain up to date procedural and operations manuals., • Work closely with accounting to make sure all credit and other control procedures are maintained. Maintain highest level of guest security and confidentiality., • Review, at least quarterly, all procedures and policies and make operational changes as necessary. Respond immediately and personally to guest complaints concerning guest service staff, maintenance, housekeeping or any procedures., • Handle guest issues as needed, follow up to insure satisfaction, • Communicate emergency situations to Operations Manager in GM's absence. Handle weekly correspondence as required in absence of GM., • Serve as MOD when scheduled or in the absence of other Manager on Duty., • Inspect all guests' service areas daily to ensure the safety of all associates and guests., • Be knowledgeable with employee handbook policies and procedures and enforce through the proper steps., • Perform additional duties as assigned by General Manager. QUALIFICATIONS Education: 3 plus years of applicable experience or 4 Year Degree in Hospitality Management (preferred). Required Knowledge: Knowledge of principles and procedures for Customer Service, P&L, and Housekeeping Management, Ability to communicate with multiple levels of employees and customers. Basic computer skills with Microsoft Office. Work Environment: General office and property environment. Physical Activities: Lots of time walking around the hotel where exposure to the outside or standing or walking for long periods may be required. Requires manual dexterity in the manipulation of keyboards, money and paperwork, etc. Reasonable accommodations can be made to enable individuals with disabilities to perform most of the essential functions for the position. Benson's is committed to a diverse and inclusive workplace. Benson's is an equal opportunity employer and does not discriminate on the bases of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.