Quality assurance manager jobs in New York - Page 11

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. PROGRAM: CAMBA GARDENS is a 209 unit supportive/affordable housing development located in the East Flatbush section of Brooklyn. CAMBA Housing Ventures (CHV), the housing development subsidiary of CAMBA, developed these units. 146 of these units are set aside for formerly homeless individuals and families. 117 units are for Population I individuals, chronically homeless single adults who suffer from Serious and Persistent Mental Illness or who have a co-occurring Mental Illness and Chemical Addiction (MICA). 15 units are for Population III individuals, chronically homeless single adults who have a substance abuse disorder that is the barrier to independent living and who also have a disabling clinical condition. 14 units are for Population V chronically homeless families, in which the head of household suffers from a substance abuse disorder, a disabling medical condition or HIV/AIDS. CAMBA provides on-site case management and supportive services in addition to 24/7 security Position: Program Manager Reports To: Senior Program Director Location: 690-738 Albany Ave, Brooklyn, New York 11203 What The Program Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Communicate with peers in other CAMBA programs on issues related to client progress and best program practices., • Work with direct reporting staff to set staff performance targets in accordance with contract requirements., • Develop and document all program activities., • Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently., • Participate in start up activities including marketing and lease up, program development and implementation etc., • Access community resources for clients., • Ensure that all apartment vacancies are filled within 4-6 weeks., • Oversee all program operations and manage direct reporting program staff and their subordinates., • Develop and implement Quality Assurance measures to ensure quality service delivery to clients., • Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards., • Coordinate and supervise programmatic activities of direct reporting staff., • Observe direct reporting staff., • Conduct program progress reviews with staff., • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use., • Analyze program and demographic data to make programmatic improvements., • Oversee onsite and organize offsite training opportunities for professional development of staff., • Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Complete incident reports when required, • Participate in staff/funder/outside agency meetings as requested., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • Immediately report to the appropriate Senior Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability., • May interact with funders., • May make hiring and firing recommendations to appropriate Senior Program Director/Executive Vice-President (in consultation and agreement with Human Resources)., • May have direct client service/program responsibilities in addition to the above., • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • Experience in clinical supervision, housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs., • Experience developing and facilitating groups., • Knowledge of supportive housing services operations. Compensation: 70,000-77,250 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR f16fl7h2Mo

Job DescriptionAre you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits * Paid Training * Daily Pay available * SafeSplash® Brands Curriculum Certification * Bonuses Opportunities * Flexible Hours * Free Swim Lessons for immediate family of employees * Career Growth * Health Insurance * Paid-Time Off * 401k Responsibilities: Operations Management * Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. * Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. * Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. * Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen * Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. * Labor Management: Effective use of labor to maximize utilization and class mix. * Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. * Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management * Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. * Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. * Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. * Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience * Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promotor Score (NPS) to measure effectiveness and adjust where needed. * Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. * Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. * Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement * Local Marketing: Develop and implement a local marketing strategy to promote the school’s programs and ensure continuous growth and community involvement. * Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. * Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. * Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities. Job Type * Full-time * Pay: Based on experience, location and volume impacts * Weekdays, Weeknights and Weekends required * 40+ hours a week (typically 40 hours a week; seasonality can impact this) * Work Location: On-site Requirements * 3-5 years of management experience leading large teams. (30+ employees) * High school diploma or equivalent required; a bachelor’s degree in recreation, sports * management, business administration, or a related field is preferred. * Strong written and verbal communication skills. * Ability to multi-task in a fast-paced environment while being agile and taking initiative. * Strong critical thinking skills and proactive approach to problem-solving. * Must be able to lift 30 lbs. and be on your feet for long periods. * CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided) * Lifeguard and Certified Pool Operator certifications preferred. * Aquatics management or swim instruction experience is a plus. #slbspo

Job DescriptionJob Description Schivo Medical located in Plainview New York, manufactures a diverse range of essential medical technology solutions. Working with us, you will be manufacturing or supporting the manufacture of a vast array of different products including robotic surgery instruments, neurosurgical tools, and cardiovascular closure devices that treat chronic disease in new ways so people can live better and longer. As an employee of Schivo Medical, you will tackle a wide array of problems, including some of the world’s greatest medical challenges. You will be part of a company committed to helping you build a fulfilling and rewarding career. Job Summary: The Manufacturing Manager is responsible for the management and oversight of Production Operations for our Plainview facilities. This role ensures that all Manufacturing activities meet customer requirements, quality standards, and regulatory requirements (e.g., FDA, ISO 13485). The ideal candidate will have strong leadership skills, a deep knowledge of manufacturing processes, and a commitment to continuous improvement in a fast-paced environment. Key Responsibilities: • Manufacturing Management, • Lead all Manufacturing operations to meet and exceed KPIs in productivity, quality, cost, safety, and customer service., • Build and maintain an effective operations management system grounded in Lean and Growth principles., • In conjunction with site leadership, deliver on the site’s Annual Operating Plan, aligning with broader business goals., • Compliance & Quality, • Ensure adherence to FDA regulations, ISO 13485 standards, and Good Manufacturing Practices (GMP)., • Work closely with Quality Assurance and Regulatory teams to support audits, validations, and documentation., • Drive manufacturing team level engagement, resolve people issues proactively, and promote a positive, accountable team culture., • Manage and develop a high-performing team, ensuring the right skills, behaviours, and mindset are in place., • Lead, coach, and develop a team of supervisors, technicians, and operators. New Product Introduction In conjunction with engineering and quality, the introduction of new products, processes, and technologies into manufacturing. Qualifications: • Bachelor’s degree in engineering, Manufacturing, Life Sciences, or a related field., • 5+ years of experience in a medical device or regulated manufacturing environment, with at least 2 years in a leadership role., • Skilled in developing cross-functional teams and building organizational capability., • Strong knowledge of FDA 21 CFR Part 820, ISO 13485, and GMP requirements., • Familiarity with Lean manufacturing principles; hands-on Lean experience highly desirable Proven ability to manage teams and meet Manufacturing targets in a highly regulated industry., • Proficient in SAP ERP, Microsoft systems and comfortable operating in a data-driven, KPI-focused culture. Preferred Skills: • Lean/Six Sigma certification (Green Belt or higher)., • Strong problem-solving, communication, and interpersonal skills, • Experience working in a CNC Production facility a plus Work Environment: • Primarily manufacturing floors with some office work., • Use of personal protective equipment (PPE) and adherence to cleanroom protocols as required., • 401(k), • 401(k)match, • Dental insurance, • Health insurance, • Vision insurance, • Generous Paid time off, • Employee referral program, • EAP Program, • Free coffee & tea daily Schivo Medical is an Equal Opportunity Employer. All qualified applicants will receive employment consideration without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, or protected veteran status.

Job Description Employment Type: Intern Division: Field Operations Department: Field Operations Salary Range: $23 - $28/hour The Field Operations Intern supports Superintendents and Project Managers by assisting with safety program administration, quantity tracking, schedule analysis, and job site documentation. This role offers hands-on experience in field coordination, schedule management, and construction quality within a dynamic construction environment. Responsibilities / Essential Functions • Support the administration of the project safety program to ensure a safe and compliant work environment., • Provide technical assistance by interpreting contract drawings, submittals, and project documentation., • Assist the assistant superintendent, superintendent, and project manager with daily and weekly activities, including preparing daily reports, conducting safety walks, compiling quantity reports, and updating project schedules., • Develop a clear understanding of the overall project schedule, including critical path analysis., • Review and contribute to the short-term planning process to ensure project milestones are met., • Participate in the quality assurance program by attending meetings, performing site inspections, and verifying materials for compliance with project specifications., • Coordinate subcontractor activities to support adherence to project timelines and safety requirements., • Maintain project documentation such as daily logs, RFIs, and submittal tracking to support effective communication and record-keeping., • Monitor onsite material deliveries and inventory to facilitate uninterrupted project progress., • Participate in project team meetings, communicating updates, challenges, and potential solutions., • Observe and report site conditions that could impact schedule, cost, or safety., • Utilize construction management software and tools to accurately track and update project information. Key Skills • Strong written and verbal communication skills to clearly convey information and coordinate with team members, clients, and subcontractors., • Demonstrated interest in construction management and the construction industry., • Proactive problem-solving abilities with an analytical mindset and excellent attention to detail for tracking schedules, quantities, and quality inspections., • Effective time management and prioritization skills to handle multiple tasks and meet deadlines in a fast-paced environment., • Strong organizational skills to manage project documentation and communications., • Ability to work independently and collaboratively within team environments., • Adaptable and eager to learn, with a team-oriented approach to support multiple stakeholders and address site challenges proactively. Required Experience • Currently pursuing a Bachelor’s degree in Construction Management, Engineering, or related field; preference for Civil Engineering or construction-focused programs., • Basic knowledge of construction site safety standards, practices, and protocols., • Proficient in Microsoft Office Suite (Excel, Word, Outlook) with aptitude for learning construction management software., • Ability to read and interpret construction drawings, submittals, and technical documents., • Strong organizational skills for managing documentation and reporting., • Basic understanding of construction scheduling, including critical path method (CPM) concepts.

Job Description Summary: The Restoration Operations Manager leads, motivates, and supports a Production/Restoration division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development. They oversee all operational activities and pursue operational objectives. Primary Responsibilities: · Continuously pursue strategic and operational objectives. · Oversee the management of operational activities. · Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization. · Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience. · Manage staff development of the Production/Restoration division. · Work closely with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements. · Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables. · Review, document, and discuss operational outcomes and key measures with the General Manager and Owner. · Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. · Maintain the development of leadership and management skills, as well as Restoration expertise. · Other tasks/duties as required by employer. Education and Experience Requirements: · High School Diploma/GED required, Associates or Bachelors degree strongly preferred. · Industry certifications strongly preferred. · Minimum 5 years of experience in business operations. · Minimum 3 years management experience. · Strong interpersonal skills, leadership skills, and management skills. · Effective written and oral communication skills · Experience in cleaning, restoration, or construction preferred. Physical and Work Environment Requirements: This is a management position routinely working in an office environment; however, field visits and field management will require jobsite activities. Occasional jobsite activities may involve lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, utilizing scaffolding or lifts, pushing/pulling/lifting/carrying objects, working around chemicals, and working overhead. While performing occasional jobsite duties, the employee may be exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites may be loud. The employee will be required to occasionally wear a respirator for their safety. Normal Working Hours, Additional Working Hours and Travel Requirements: This is a full-time position working 7:00 a.m. – 5:00 p.m., Monday – Friday, 45+ hours per week. This position frequently requires long hours (beyond 8 hours a day), including evenings and weekends, as needed. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected. Benefits and Rate of Pay: · $75K- $80K (Rate based on experience) Bonus structure based performance goals and qualifiers. · Medical, Dental, Vision Insurance w/ Employer Contribution (After 90 Days) · NYS Paid Sick Time Accrual (40 Hours Annually) · 5 Days Paid Vacation after 1 Year, 10 Days Paid Vacation after 2 Years · Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving & Christmas · 401K Plan with Employer Match up to 3.5% After 1 Year · Full Time, 50 Hours weekly Company DescriptionSERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years. As a locally owned and family-operated business, we are committed to helping both homeowners and businesses recover from unexpected disasters. Our experienced team is available around the clock, ready to provide the highest level of service when it’s needed most. We understand the stress and disruption that fire, water, and storm damage can cause. That’s why our goal is to minimize interruptions and restore your property quickly and efficiently—helping you get back to normal as soon as possible. From cleaning and restoration to full construction services, we are your trusted all-in-one service provider.SERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years.\r\n\r\nAs a locally owned and family-operated business, we are committed to helping both homeowners and businesses recover from unexpected disasters. Our experienced team is available around the clock, ready to provide the highest level of service when it’s needed most.\r\n\r\nWe understand the stress and disruption that fire, water, and storm damage can cause. That’s why our goal is to minimize interruptions and restore your property quickly and efficiently—helping you get back to normal as soon as possible.\r\n\r\nFrom cleaning and restoration to full construction services, we are your trusted all-in-one service provider.

Job Description Are you a team player, with a strong social orientation? We are looking for someone who can thrive in a fast paced, multi-tasking environment involving lots of relationships. New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers. Our Metals location based in Long Island City is seeking an Operations Manager. In this role you will be responsible for oversight of a 30,000 SF Manufacturing facility. Prior experience in the sheet metal industry is not required, but is considered a plus. Responsibilities: • Schedule daily manufacturing work, ensuring machine utilization is optimized and production deadlines are met using MRP software., • Manage shop floor personnel to meet individual productivity metrics., • Review production paperwork for accuracy prior to releasing to the shop floor., • Oversee CNC programming team., • Communicate with customers, colleagues, and vendors with regards to all aspects of the production workflow., • Check and receive inbound materials., • Check and coordinate delivery of outbound materials., • Maintain production standards in accordance with the Quality Assurance Policy. Perform intermittent and final quality checks., • Maintain a culture of Safety. Adhering to NCM Safety Policies., • Assist in troubleshooting of machinery and coordinate external vendors/manufacturers repair teams as required., • You will be expected to perform other duties as assigned.Requirements:, • Must have a can do, customer service first attitude, • Ability to navigate digital MRP systems, • Experience in the architectural, construction, or design industry, • Familiarity with the CAD programs, • Familiarity with automation and integrated machinery, • Prior experience with sheet metal fabrication and metal roofing is a plus, • Commitment to the Company's mission and its core values, • Competitive Pay, • Benefits: Medical / Dental / Vision / Life Insurance, • 401(k) with discretionary employer match, • Paid vacation and Holidays, • Yearly reviews with opportunities to advance your career based on performance Wage Range: $70 - $90k annually and additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law. Powered by JazzHR 9STX9N94mX

Job DescriptionSalary: $50,000-$55,000 The Bowery Mission is a Christian, faith-based organization committed since the 1870s to serving people experiencing homelessness, hunger, and poverty. The Bowery Mission meets essential needs and creates transformative communities with men, women, children, and families in New York so that we can together overcome homelessness and poverty and flourish. As a vital part of the Development Team, the Donor Services Coordinator provides support in processing donor gifts and responding to donor needs. The coordinator is responsible for accurate and timely gift processing and receipting while delivering professional service internally and externally. Specific responsibilities include but are not limited to: • Imports gifts from multiple sources and updates donors biographical data during the gift import process; reconciles any gift discrepancies with the gift processing vendor; and generates and posts daily closing reports., • Answer donor calls promptly, providing a personalized response to their inquiries; Return missed calls in a timely manner and ensure appropriate call forwarding or voicemail setup during absences., • Ensure that requested honor and memorial gift notifications are mailed weekly; Create and submit weekly Welcome Packets to the gift processing vendor; And assist with receipting and managing the inventory of supplies, such as receipt paper, envelope, etc., • Support the Donor Service Supervisor in quality assurance; Assist with special projects as instructed by the Donor Services Supervisor or Database Manager; And ensure the Donor Service Operating Manual is up to date., • Update donor data related to undeliverable address, change of address, deceased, Direct Mail preferences, etc. Requirements: • Embrace the organizations Statement of Faith., • 2+ years experience in data entry and experience working in a team environment., • Bachelors Degree or equivalent work and education., • Working knowledge of Salesforce or other CRM systems., • Experience in gift data entry. Salary commensurate with relevant education & experience: $50,000-$55,000 annually. Due to the number of applications, we receive, we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.

Job DescriptionGopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. What We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Responsibilities, • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems, • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order., • Training and coaching associates in the facility to work safely while following all standard work and processes., • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved, • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports, • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews, • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records, • Create and implement plans to improve the safety, culture and financial performance of the facility Qualifications, • 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees., • Retail, grocery, military, restaurant or equivalent experience, • Bachelor’s degree, preferred, • Strong written and verbal communication skills, • Strong skills with conflict resolution, • Strong skills with team development and engagement, • Proficiency in computer usage, email, and Google Suite, • Ability to lead in an ever-changing environment, • Proven track record of being a change agent with improving processes and efficiencies, • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business, • Ability to stand, bend, reach and walk during shifts, • Ability to lift up to 49 poundsPay, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • New York, NY: $69k - $82.8k

Job DescriptionSummary * Salary: $70,000 and a generous benefits package * Employment type: Full-time * Location: Financial District, New York City * In-office work requirement: 4 days a week in the office Overview of PensionBee PensionBee is a leading online retirement account provider, making retirement saving straightforward and accessible for as many people as possible. We help customers consolidate old retirement accounts by enabling them to easily roll over existing 401(k)s and Individual Retirement Accounts (IRAs) into a new PensionBee IRA. Customers can access their accounts from our website or mobile app, giving them visibility of their savings and access to planning tools that help them prepare for retirement with confidence. Operating in the UK since 2014, PensionBee manages over $8 billion globally for over 286,000 customers. We launched in the US in 2024, where we adapted our award-winning brand, technology, customer service, and robust knowledge of the complexities of the retirement industry to the US market. Our rapidly growing team, sitting in our NYC headquarters, is dedicated to building retirement confidence for millions of American savers. The Role ???? Ready to make a real impact in a high-growth fintech startup? We're looking for a driven Operations Manager to join our NYC team. This is a unique opportunity to play a critical role in shaping our operations and ensuring a seamless customer experience. You'll work closely with the VP of Operations, diving into key areas like customer service, rollovers and transfers, and quality assurance. This role requires a proactive, collaborative approach and a passion for building efficient and scalable processes. What You'll Be Doing As a key member of our growing team, you'll blend hands-on customer advocacy with operational strategy. You will be responsible for: * Frontline Customer Management: Serve as a dedicated point of contact for customers, building strong relationships while guiding them through the entire 401(k) rollover and IRA transfer process. You will respond to customer questions across live chat, email, and phone to ensure their needs are met successfully and within company SLAs. * Process Optimization: Use your direct customer experience to analyze existing transfer and service processes to help develop and streamline more efficient and scalable pathways that improve customer satisfaction and account consolidation timelines. * Data Analysis: Prepare regular reports (daily, weekly, monthly, and quarterly) to evaluate performance, identify trends, and propose opportunities to maximize efficiency. * Cross-Functional Collaboration: Act as a crucial link between our customers and internal teams, partnering with product and development to provide valuable insights that will directly influence our product roadmap. * Team Enablement: Help build our operational foundation by creating and refining training materials, standard operating procedures (SOPs), and other resources that empower the entire customer service team to excel. * Independent Project Ownership: As a self-starter, you will take ownership of key initiatives and complex projects, monitoring performance metrics and implementing data-driven solutions to optimize team effectiveness. What You'll Bring to the Table * 3+ years of experience in business operations, program/project management, consulting, or a related field. Experience in a fintech or tech startup is a strong plus. * Exceptional attention to detail and organizational skills, with the ability to manage multiple projects effectively in a fast-paced environment. * A love for experimentation, with a test & learn mentality that extends to optimizing technical systems and outdated manual processes. * Strong analytical prowess, with the ability to interpret and transform large data sets of complex information into easily digestible readouts for all stakeholders in the organization, from C-Suite to entry-level. * A proactive, problem-solving mindset with a passion for identifying and implementing innovative solutions. * Excellent written and verbal communication skills, with a demonstrated ability to collaborate effectively across teams. * A self-starter attitude with the ability to manage complex projects independently and take ownership of key initiatives. * Familiarity with CRM and project management tools (e.g., Google Workspace, Slack, Asana, Salesforce) is a plus * Prior knowledge of the US retirement landscape. Compensation and Benefits * Salary: $70,000 * 33 days of paid time off, including relevant Federal Holidays. * Separate paid sick leave policy. * 401(k) access with a 3% contribution and immediate vesting. * 100% paid health, dental, vision, and life insurance for the employee, as well as long-term disability. * Access to several other wellness perks and policies. How to Apply If you wish to apply for this role, please provide a Resume and Cover Letter. Due to the large volume of applications we receive, we may not be able to get back to all candidates. Additional information As a financial institution, PensionBee will conduct appropriate background checks on the successful candidate prior to the start date.At PensionBee, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Job Description Senior Associate (NY Engineer or Architect for Building Envelope Group) Salary Range: $175,000.00 To $200,000.00 Annually About the job: We are seeking a senior-level manager to join our Building Envelope team in New York City. The ideal candidate has a passion for delivering high-caliber work, enthusiasm for teaching and mentoring both colleagues and clients in our industry, and boundless curiosity to build a better mousetrap (enjoys using technology, thought, or creativity to improve on previous solutions). Energy and circularity will be transforming the way building envelopes are manufactured, designed, and constructed over the next decade. This is your opportunity to be a leader of a team that will teach, test, learn, and deliver the next generation of building envelope designs, repairs, reuse, and investigative solutions. Key Responsibilities • Provide leadership in the implementation of planned initiatives that support CTLGroup and the Building Envelope group's strategic direction, which may include technical, project management, business development, or a variety of other company-wide opportunities., • Provide day-to-day guidance to teams, ensuring to foster a collaborative environment where knowledge is shared and creative solutions are supported., • Assist with finding, interviewing, hiring, and developing staff through mentorship and providing ongoing feedback., • Proactively perform Client outreach by leveraging existing client relationships. Work with the CTLGroup business development and marketing teams to prepare and review proposals., • Apply architectural engineering first principles and analytical methods to determine the causes of building envelope problems, including the root causes of air infiltration, water infiltration, condensation, thermal radiation, and solar radiation., • Work with CTLGroup colleagues to implement standard operating procedures.Create an atmosphere where incremental improvements can be suggested and implemented for continuous learning and enhancement., • Oversee the quality of work on a personal level.Implement the CTLGroup quality assurance standards within the building envelope group., • Support expert witness projects, as needed. Prepare and participate in depositions, as required., • Manage and oversee projects, ensuring deadlines and budget constraints are met., • Stay abreast of advancements in building envelope systems, energy codes, materials science, and forensic analysis., • Experience with FGIA, AAMA, and ASTM exterior wall pre-qualification requirements for a variety of materials and systems.Track record overseeing visible mock-ups and Performance mock-ups., • Establish and maintain good working relationships and collaborative arrangements within the Architectural/Engineering/Construction/Building Management community and other organizations to help achieve the goals of CTLGroup. Requirements • Education: Bachelor’s degree (BS) in Civil Engineering, Architectural Engineering, or Structural Engineering required; an Advanced degree (MS / PhD) is an asset., • Experience: 11+ years of project experience in building envelope design, repair, and investigation. 5+ years of experience in the New York market. 2+ years managing direct reports., • Licensure: Professional licensure is a requirement, either a Professional Engineer (PE) in the State of New York, or a Registered Architect (RA) in the State of New York, with both licenses an asset., • Certifications (For NY candidates only): Experience with NYC Local Law 11 Facade Inspection Safety Program. Qualified Exterior Wall Inspector (QEWI) designation from the New York City Department of Buildings or ability to obtain QEWI within 12 months of start., • Communication Skills: Excellent written and verbal communication skills. (Be willing to provide examples within the interview process) Expresses a passion for working on challenging building envelopes (either forensic investigations of exterior wall systems or working with design architects on custom-designed / high-performing exterior wall systems. Both are assets.), • Project Management: Experience managing budgets and schedules, and leading projects that require multiple disciplines to achieve the project goals., • Business Development: Track record of clients who are satisfied with project delivery (at least three references will be required). Fluent in proposal writing. Physical and Travel Demands • Position may require some work to be completed in a field or laboratory environment, including work from heights or in confined spaces., • Enjoy up to 20%+ of the time in the field mentoring staff on building envelope existing conditions., • Up to 15% travel at times may be required at times for this position. Who we are: We are CTLGroup, a team of engineers, architects, scientists, and consultants who are seasoned technical experts possessing unparalleled experience, knowledge, and testing proficiency in structures and materials. Our integrated team is backed by one of the most sophisticated commercial structural and building materials laboratories in the United States. Whether providing technical consultation, conducting laboratory studies, performing failure investigations, or offering expert testimony, we aim to solve our clients' problems and assist in achieving their objectives. Beyond delivering mere data, our team provides a foundation of confidence upon which our clients can build. *This job description describes the general nature of the position. The above declarations are not intended to be a complete list of responsibilities, skills and abilities required to do the job. CTLGroup provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.

Job Description The Case Manager Supervisor is responsible for overseeing the day-to-day operations of the Supported Housing Program, ensuring that all services are delivered in accordance with NYS Office of Mental Health (OMH) guidelines, agency policies, and best practices. The Supervisor provides direct supervision and support to Case Managers, ensures program compliance, oversees documentation and service planning, and promotes a recovery-oriented, person-centered approach that supports residents in achieving housing stability, wellness, and community integration. Essential Duties and Responsibilities: Supervision & Staff Development • Provide regular supervision to Case Managers, ensuring high-quality service delivery, proper case documentation, and adherence to OMH standards., • Review and approve Individual Service Plans (ISPs), progress notes, and assessments for accuracy, completeness, and compliance., • Conduct case conferences, field supervision, and performance evaluations for direct reports., • Support the professional growth and development of staff through ongoing coaching, feedback, and training., • Oversee the coordination and delivery of case management services to ensure that clients receive comprehensive, recovery-focused support., • Monitor staff caseloads and service plans to maintain manageable workloads and quality service provision., • Ensure timely and accurate data entry, case documentation, and reporting within the agency’s electronic record system., • Conduct regular file audits and quality assurance reviews to ensure compliance with OMH and agency documentation standards., • Provide consultation and support to staff in managing complex cases, crises, or emergencies., • Step in as needed to assist with client support, advocacy, or case management coverage during staff absences., • Facilitate regular team meetings to discuss service coordination, client progress, and program updates., • Promote a trauma-informed, strength-based, and culturally competent approach across all program operations., • Maintain positive relationships with community providers, landlords, and other stakeholders to ensure continuity of care and housing retention., • Represent the program in external meetings, case conferences, and collaborative initiatives with OMH and partner agencies., • Master’s degree in Social Work, Psychology, Mental Health Counseling, or related field preferred; Bachelor’s degree with 3+ years of supervisory experience in a mental health or supportive housing setting may be considered., • Minimum 3 years of experience working with adults with serious mental illness (SMI) in an OMH or supportive housing program., • At least 1–2 years of supervisory experience in human services, mental health, or housing programs., • Strong knowledge of OMH guidelines, recovery-oriented practice, and psychiatric rehabilitation principles., • Excellent organizational, leadership, and communication skills., • Ability to manage staff performance, monitor caseloads, and ensure program compliance., • Proficiency with Microsoft Office Suite and electronic record systems., • Full-Time (35 hours per week), • Ability to travel within the community and conduct on-site supervision and home visits as needed., • May require prolonged periods of sitting, walking, or standing., • Must be able to access client apartments, including multi-floor buildings.

Job Description Cadogan Tate is a global leader in fine art logistics, trusted by collectors, designers, galleries, and auction houses around the world. For over four decades, we have provided end-to-end logistics solutions — from secure transport and installation to storage and global shipping — all executed with discretion, precision, and craftsmanship. As a key client partner, you will oversee logistics from initial consultation through project completion, ensuring that every interaction reflects Cadogan Tate’s world-class service. You’ll serve as both a relationship builder and project leader — balancing operational excellence, commercial awareness, and client satisfaction. This role is ideal for a strategic, client-focused professional who thrives in a fast-paced environment managing high-value, complex projects. Knowledge, Skills and Experience · Bachelor’s degree or equivalent experience. · Minimum 5+ years of account management experience within fine art logistics, auction, design, or luxury services. · Proven record of managing complex, high-value client portfolios. · In-depth understanding of logistics operations, import/export compliance, and project costing. · Exceptional communication, negotiation, and organizational skills. · Proficiency in Microsoft Office; experience with Moveware or The Studio advantageous (training will be provided). Key Responsibilities Client Relationship Management · Act as the primary point of contact for assigned client accounts, fostering long-term relationships built on trust, communication, and performance. · Understand each client’s business goals, aesthetic preferences, and operational needs to deliver tailored logistics solutions. · Anticipate client needs and proactively resolve issues to ensure seamless service delivery and satisfaction. · Represent Cadogan Tate at client meetings, site visits, industry events, and networking functions to strengthen relationships and identify new opportunities. Project & Operations Leadership · Lead the end-to-end management of domestic and international shipments — from proposal through completion — ensuring adherence to agreed budgets, timelines, and service levels. · Coordinate with internal teams (dispatch, operations, art handling, crating, storage, credit control, finance) to ensure all project components run smoothly. · Maintain clear communication with vendors and external partners to manage expectations, schedules, and logistics requirements. · Supervise the documentation process, including bills of lading, inventories, and insurance requirements. · Oversee the packing, transport, and installation process, ensuring the utmost care for valuable and irreplaceable objects. Compliance & Documentation · Prepare and manage all necessary customs and compliance documentation, including CITES, NOAA, and U.S. Fish & Wildlife permits. · Stay current on changes to international shipping regulations and advise clients accordingly. · Ensure all inventories, commercial invoices, and documentation align with legal and client-specific requirements. Financial Management & Reporting · Develop and issue accurate quotations and invoices, ensuring profitability targets are met. · Track project costs and margins throughout the lifecycle, making proactive adjustments to maintain efficiency. · Support senior management in achieving department and individual billing and revenue goals (monthly individual target: $80,000). · Prepare client and project performance reports as requested. Collaboration & Team Support · Partner with VP’s of Client Services, General Manager, and Directors on large or complex client accounts. · Mentor and support junior staff, sharing best practices and helping develop their technical and client service skills. · Work collaboratively with the wider Cadogan Tate network (national and international) to ensure consistency and excellence across service lines. Business Development · Identify and pursue opportunities to expand existing client accounts and win new business. · Contribute to marketing and client engagement initiatives targeting growth sectors within the U.S. and abroad. · Provide input on pricing, service offerings, and operational strategies to enhance market competitiveness. Quality Assurance & Continuous Improvement · Uphold Cadogan Tate’s brand values and service standards in every interaction. · Monitor client feedback and implement service improvements where needed. · Participate in internal reviews and post-project debriefs to share insights and improve efficiency. General · Ensure compliance with all HR policies and procedures, and all other Company policies and procedures in place · Adhere to all Health & Safety policies and procedures · To act at all times in the best interests of Cadogan Tate, its customers and its employees · All employees are part of a team and should maintain an awareness of the important elements of other employees’ responsibilities with whom their own responsibilities overlap. · Employees must work co-operatively and supportively with other employees. · Employees have a responsibility to report any concerns to their supervising manager or to Head Office. · Employees must be aware to act as an ambassador for Cadogan Tate and ensure that at all times when on company business a professional and courteous manner is projected. · The responsibilities listed in this job specification should be regarded as a guide and not comprehensive list of all the daily requirements of your job. Annual Salary Starting at $70K.

Job Description Position Summary The Operations Manager oversees the daily operations of a fine dining restaurant, ensuring the highest standards of service, guest satisfaction, and operational excellence. This role is responsible for supervising front-of-house (FOH) and back-of-house (BOH) functions, managing staff performance, maintaining quality and safety standards, and driving financial and operational goals. The ideal candidate is a hands-on leader with strong attention to detail and a passion for hospitality. Key Responsibilities · Guest Experience: Ensure every guest receives exceptional service consistent with fine dining standards; resolve guest concerns promptly and professionally. · Staff Leadership: Recruit, train, and manage FOH and BOH staff; foster a culture of professionalism, teamwork, and continuous improvement. · Daily Operations: Oversee reservations, table management, service flow, and kitchen coordination to maximize efficiency and guest satisfaction. · Quality Assurance: Maintain strict standards for food presentation, service etiquette, cleanliness, and ambiance. · Compliance & Safety: Ensure compliance with health, safety, and food handling regulations; monitor adherence to company policies and liquor laws. · Inventory & Cost Control: Manage purchasing, vendor relationships, inventory levels, and cost controls to achieve financial targets. · Scheduling & Labor Management: Create efficient schedules, monitor labor costs, and ensure adequate staffing levels for peak service times. · Financial Oversight: Assist with budgeting, forecasting, and analyzing sales and expenses; implement strategies to drive profitability. · Reporting: Prepare and present operational reports, including sales, labor, and customer feedback, to ownership/upper management. · Event Management: Coordinate private dining events, special functions, and wine dinners to ensure seamless execution. Qualifications · Bachelor’s degree in Hospitality Management, Business, or related field preferred. · 3–5 years of management experience in fine dining or upscale restaurant operations. · Strong knowledge of food & beverage operations, wine service, and hospitality standards. · Proven leadership skills with the ability to train, mentor, and motivate staff. · Excellent communication, organizational, and problem-solving skills. · Proficiency with POS systems, reservation platforms, and MS Office. · Food Safety and Alcohol Service certifications preferred. Key Competencies · Commitment to luxury service standards · Leadership and team development · Financial and operational acumen · Strong interpersonal and guest relations skills · Ability to thrive under pressure and in a fast-paced environment Work Environment This position requires flexibility to work evenings, weekends, and holidays. The role involves active floor management during service and occasional administrative duties in an office setting.

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance with Set Scheduling (no overnight shifts), • Free Onsite Parking at All Locations, • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off & Paid Holidays Schedule: Monday, Wednesday, Thursday 8:00am - 4:30pm Locations: Amherst Responsibilities include: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini-mental assessments, assisting with diagnostic procedures, records data for medical record., • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Responds appropriately to patient inquiries, providing accurate and detailed information., • Responds appropriately to referring physician’s office inquiries, • Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel, • Works with patient and other office personnel to coordinate care, • Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures., • Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally, • Serves as a liaison to patient and other internal and external contacts, • Makes follow-up phone calls to patients as self, manager or provider directs, • Clerical duties in a time efficient manner as set forth by the office manager, • Escort and/or transport patients to treatment room and other clinic locations., • Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support, • Interacts calmly, respectfully and in a friendly manner with physicians and all other health care professionals in assurance of accurate medical record content for physicians’ review, • Reports errors or problems so that appropriate action may be taken for patient care, • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday, Wednesday, Thursday 8:00am - 4:30pm

Job Description Established in 2020, Pink’s was born out of the desire to bring dignity back to the blue collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink’s is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for a General Manager to join our world-class team. The GM plays a pivotal role in our business. They are the culture carriers and the face of window cleaning in our community. Responsibilities will include, but are not limited to: • Handle scheduling, direct client communication, including phone, text, and email., • Estimate projects., • Send out quotes and accompany potential clients on property inspections., • Upsell additional services to ongoing projects/customers., • Once a client accepts, schedule the job., • Hiring, firing, and labor scheduling., • Follow-ups with clients post-service for quality assurance., • Build strategic relationships with homeowners, restaurant managers, and local businesses., • Network and promote Pink’s., • Ensure safety compliance in van operations., • Proven sales and leadership experience., • Hospitality experience is a plus., • Exceptional communication and customer responsiveness., • Ability to learn and work independently in a fast-paced environment., • Self-motivated., • Superb time management, prioritization, and organizational skills., • Detail-oriented, dependable, and reliable. Check us out online at Pinkswindows.com Job Type: Full-time Benefits: • Health insurance, • Paid time off, • Deer Park, NY 11729: Relocate before starting work (Preferred) Work Location: Hybrid remote in Deer Park, NY 11729

Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe Technology Services Engineering Manager at BHG Financial is a strategic and hands-on leader responsible for delivering exceptional end-user support across a diverse technology landscape. This role oversees the daily operations of the Service Desk team, ensuring the timely resolution of technical issues, seamless onboarding experiences, and consistent service excellence.The manager will support BHG’s user endpoint systems and applications, providing front-line support for Windows 11, macOS, iOS, Android, and AV technologies in conference rooms. The role also includes supporting Zoom, MS Teams, and other collaboration platforms to ensure smooth virtual and hybrid meeting experiences. The ideal candidate possesses a strong technical background, exceptional problem-solving skills, and a customer-first mindset, with proficiency in service management ticketing, such as Jira Service Management, and enterprise software such as Microsoft 365, VPN clients, RingCentral, and Remote Desktop. They excel at multitasking across platforms, guiding service engineers through performance management, project assignments, and professional development, while continuously improving processes and documentation. This role is critical to maintaining operational continuity, driving user satisfaction, and aligning IT support with BHG’s broader infrastructure and business goals.What You'll Do • Operational control: Oversee daily operations to ensure compliance with standards and achieve organizational objectives., • Shift scheduling: Manage shift scheduling to optimize staff coverage and operational efficiency., • KPI accountability: Monitor key performance indicators (KPIs), such as First Response Time, Resolution Time, Ticket Volume Trends, Backlog Volume, First Contact Resolution Rate, Reopen Rate, Escalation Rate, SLA Compliance Rate, Onboarding Readiness Rate, Process Improvement Implementation Rate, etc., to ensure alignment with performance targets and operational goals., • Service level adherence: Address all customer cases promptly within established SLA requirements and handle them professionally., • Quality assurance: Maintain high service delivery standards while continuously improving customer satisfaction., • Staff Coordination: Provide guidance and performance feedback to non-supervisory staff, ensuring alignment with operational goals and fostering accountability through clear direction and support., • Workflow Management: Strategically plan and oversee the workflow and time management of staff, assigning daily tasks and setting clear deadlines., • Best Practices Implementation: Assess current practices, implement best practice standards, and drive continuous improvement within the team., • Performance Reporting: Prepare and present comprehensive performance reports, evaluating team output and operational efficiency on Service Requests, Incidents, and Projects., • IT Inventory Control: Ensure a rigorous IT inventory process is maintained, including adherence to preventative maintenance schedules and protocols., • Warehousing Logistics: Responsible for the maintenance and upkeep of the IT equipment warehouse, ensuring that there is sufficient inventory on-hand to meet business needs, all equipment is organized, functional, and in optimal condition for use, and equipment is delivered in a timely fashion., • Program Development: Develop and implement programs and procedures designed to enhance the effectiveness and efficiency of IT systems and operations., • Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications., • Training and Utilization: Facilitate the continued and expanded use of technology resources through effective implementation and coordination of training programs., • Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications.What You'll Need, • A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience., • 5+ years of experience in technical support or service engineering, with a minimum of 2 years in a leadership or managerial role., • Strong understanding of ITIL principles and service management best practices., • Proficiency in enterprise ticketing platforms (e.g., Jira Service Management, ServiceNow, etc.), • Familiarity with endpoint management tools such as Tanium, Microsoft Intune, Jamf, etc., • Knowledge of Active Directory, Microsoft 365, and common desktop/network troubleshooting techniques., • Deep understanding of Windows 11 system architecture, Group Policy, registry management, driver integration, troubleshooting methodologies, and integration with MDM platforms like Intune and Tanium., • Proficient in managing macOS environments, including system preferences, Terminal commands, software deployment, and integration with MDM platforms like JAMF, Intune, and Tanium., • Skilled in configuring, securing, and supporting mobile devices using MDM tools (e.g., Intune, Apple Business Manager, Android Enterprise)., • Experience with the installation, maintenance, and support of end-user hardware and software applications on Windows, macOS, iOS, and Android platforms., • Experience with the installation, maintenance, and support of Audio-Visual hardware and software in conference rooms., • Ability to work at a computer for 8+ hours/day, • Fine motor manipulation using a computer (mouse/keyboard), • Ability to lift 50lbs several times weekly, • In office presence daily with the local team, • Travel to other locations for support needs

Job Description We are currently looking for a General Manager for Our Hampton Inn & Suites. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Role: The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience., • Extensive experience with rooms and F&B., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems., • Hands-on leadership – our General Managers work directly with all their associates. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description About Us We are a fast-paced and growing food manufacturing company committed to delivering high-quality products to our customers. With a strong focus on safety, efficiency, and continuous improvement, we take pride in our people-first culture and collaborative environment. Position Overview We are seeking an experienced and motivated Operations Manager to oversee and manage our Maintenance, Shipping & Receiving, Packaging, and Logistics departments. This leadership role is responsible for ensuring operational efficiency, compliance with food safety and regulatory standards, and driving overall cost-effectiveness across the facility. The ideal candidate is a hands-on leader with a track record of optimizing workflows, motivating teams, and implementing sustainable improvements in a high-speed manufacturing environment. Essential Duties and Responsibilities: • Oversee maintenance activities, ensuring equipment reliability and minimizing downtime., • Develop and implement preventive maintenance programs., • Ensure compliance with safety, environmental, and regulatory standards (OSHA, FDA, USDA, etc.)., • Manage relationships with vendors and contractors for equipment repairs and facility improvements., • Implement and monitor key performance indicators (KPIs), identifying areas for improvement., • Supervise inbound and outbound logistics to ensure timely delivery of raw materials and finished products., • Maintain accurate inventory tracking and reconciliation processes., • Ensure all shipping and receiving activities comply with food safety and quality standards., • Collaborate with procurement and production teams to align material flow with production schedules., • Manage packaging operations to ensure efficiency, accuracy, and compliance with quality standards., • Oversee the selection, maintenance, and optimization of packaging equipment., • Work closely with quality assurance teams to maintain product integrity and compliance., • Implement process improvements to enhance productivity and reduce waste., • Develop and oversee logistics strategies to optimize transportation and distribution., • Negotiate with carriers and vendors to ensure cost-effective and reliable shipping solutions., • Monitor supply chain performance, addressing bottlenecks and inefficiencies., • Ensure compliance with transportation and food safety regulations., • Lead, mentor, and develop department managers and their teams., • Foster a culture of accountability, teamwork, and continuous improvement., • Set performance goals and conduct regular evaluations for direct reports., • Promote and enforce safety protocols, ensuring a safe work environment for all employees. Qualifications: • Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business, or 8+ years of experience in operations management within a food manufacturing environment., • Proven experience overseeing maintenance, shipping & receiving, packaging, and logistics., • Strong knowledge of food safety regulations (FDA, USDA, SQF, HACCP)., • Experience managing budgets, optimizing processes, and leading teams in a production setting., • Strong leadership, communication and team management skills., • Excellent problem-solving and decision-making abilities., • Ability to analyze operational data and implement process improvements., • Strong understanding of inventory control, logistics, and supply chain management., • Proficiency in ERP systems, Microsoft Office, and data analysis tools., • The role requires a hands-on leader who can balance strategic planning with day-to-day operations. Why Join Us? • Competitive salary and comprehensive benefits package, • Opportunities for career advancement in a growing company, • A culture that values leadership, accountability, and teamwork, • Commitment to safety, sustainability, and continuous improvement, • Make a real impact by shaping processes and developing high-performing teams

Job Description Location: TownePlace Suites by Marriott Latham-Albany Airport - 5 Forts Ferry Road, Albany, New York 12110 We are currently looking for an experienced General Manager to lead our Team! TownePlace Suites Latham-Albany Airport is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. General Summary: Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit. Ensure superior service is provided to all guests and product quality standards are met. Principal Responsibilities: • Oversee the facility operations including guest services, housekeeping, maintenance, sales, food and beverage and human resources., • Foster a positive, cooperative work environment between staff and management., • Directly supervises employees in all departments. Carries out supervisory responsibilities in accordance with company policies and applicable law., • Identifies and resolves problems in a timely manner. Develop alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment., • Maximize Customer Service and manage a high Brand Guest Service Score. Respond and resolve all guest complaints timely and appropriately. Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance. Responds promptly to all customer brand and 3rd party online hotel reviews and surveys., • Demonstrates group presentation skills. Speak clearly and persuasively in positive or negative situations. Write clearly and have the ability to read and interpret written information. Communicates change effectively., • Conducts regular meetings with staff and managers to collaborate, communicate goals, initiatives and results., • Exhibits objectivity and openness to the views of others and contributes to building a positive team spirit. Upholds organizational values, treats people with respect and promotes a harassment free environment., • Assists in achieving BLA minimum scoring standard on all Brand Quality Assurance inspections. Inspect rooms and public areas for cleanliness and preventative maintenance upkeep. Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and thoroughness. Strives to increase productivity., • Delegates work assignments, sets expectations and monitors delegated activities. Asks for and offers help when needed., • Ensures each employee completes orientation and required brand training. Assists General Manager in ensuring employee performance reviews are performed timely and in accordance with BLA standards. Ensure proper and timely execution of all employees related documentation (i.e., new hire paperwork, separation reporting, status changes, benefits documentation, etc.). Maintains effective employee relations programs within the hotel. Provides regular performance feedback to all employees. Manages difficult or emotional employee situations. Develops subordinates’ skills and encourages growth., • Ensure State and Federal Labor postings are current. Ensure all internal BLA communication is posted as required. Adheres to all policies and procedures required by Buffalo Lodgings internal audit system. Maintains confidentiality. Enforces compliance's with Standard Operating Procedures, Policies and PIPs., • Must achieve occupancy and rate index as outlined by Buffalo Lodging. Achieve or exceed occupancy, rate and RevPar as outlined in property budget. Leads and directs sales efforts of hotel. Maintain CPOR in all departments as driven by budget. Understands business implications of decisions, aligns work with strategic goals. Accurately forecast occupancy changes based on the changing market conditions., • Orders supplies and goods for front office, snack shop, monthly luncheons. Takes inventories of front office and shop supplies. Plan employee appreciation events and recognize team members for achievements and milestones., • Maintains accurate records including cash logs, shuttle logs, property walks, and all other logs as required. Upload any necessary documents to SharePoint, including any end of month reporting., • Observes safety and security procedures; reports potentially unsafe conditions; Uses equipment and materials properly., • Maintains confidentiality with all guest information and any hotel information necessary. Recognizes and acknowledges guests enrolled in brand loyalty program and encourages new guests to enroll. Manages 3rd Party and Group Bookings. A Bachelor’s degree (B.A) from a four year college or university; or two to four years related management or comparable experience is strongly preferred. At least one year of housekeeping experience preferred. Familiarity with analyzing profit and loss statements and other financial data is essential. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl and taste or smell. The employee must regularly lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Salary Range: $80K-90K Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is no to be construed as an exhaustive statement of duties, responsibilities or requirements. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties, • Career growth opportunities

Job Description Salary $65,205 Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified. Assistant Manager – Restaurant OVERVIEW: The Veterans Canteen Service (VCS) is currently conducting a recruitment search for the position of Assistant Canteen Chief in Brooklyn, NY. This role oversees all aspects of canteen operations, including retail, food service, vending, sales, merchandising, and accountability. Join us in making a difference for our nation’s Veterans and their caregivers. As an Assistant Canteen Chief, you will help advance our mission by delivering quality goods and services at affordable prices. In this leadership role, you’ll oversee daily operations, ensuring that Veterans Canteen Service (VCS) standards and policies are met while driving a customer-focused, financially sound retail, food, and vending operation. DUTIES: Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center. Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team. Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors. Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards. Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards. Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability. Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales. Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance. VCS offers competitive benefits, including: • Opportunities for career advancement., • Childcare Subsidy Program., • No nights., • Major Medical, Dental, Vision Insurance & Life Insurance., • Vacation & Sick Leave to include 11 (paid) Federal Holidays., • Federal Retirement, Pension., • Public Transportation Benefits (Bus Pass). A current, valid REAL ID is required to work at Veterans Canteen Service. Management Experience: • Minimum of 1–2 years of direct food service and/or retail management experience., • ServSafe certification required (or must be obtained within 90 days of hire)., • Associate Degree in Business, Hospitality, or Management preferred (not required). As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: • your performance and conduct;, • the needs and interests of the agency;, • whether your continued employment would advance organizational goals of the agency or the Government; and, • whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.