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Job Description Company overview With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes, including COVID-19. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. This is a grant-funded position ending in November 2027. DOHMH’s Office of Emergency Preparedness and Response (OEPR) was created to promote DOHMH’s and NYC’s ability to prevent, prepare for, respond to, and recover from health emergencies. The OEPR is responsible for coordinating agency-wide emergency preparedness planning, exercises and training, evaluation of incident response, and exercise performance as well as coordinating with community stakeholders, city, state, and federal partners on public health emergency planning and response. The OEPR also works with healthcare partners to optimize the provision of health services during a large-scale disaster. The Bureau of Emergency Field Operations (BEFO) is responsible for the planning, exercise, training, logistics, operations, and staffing of Citywide public health emergency plans and field operations including: Post Emergency Canvassing Operations (PECO), Community Reception Centers (CRC), quarantine operations, and antibiotic or vaccine Points of Dispensing (PODs). Job description DOHMH has an opening for a Vendor Manager. Reporting to the Senior Supply Chain Manager, this position oversees the Group responsible for coordinating and managing the services from various vendors, including a 3PL warehouse, which improve the readiness of NYC’s Public Health Emergency Stockpile, and the Citywide Health Emergency Field Operations Logistics Group, for response operations. Duties • Manage the Vendor management Group, including two coordinators, creating, and maintaining oversight of Group goals, objectives and milestones, and tracking through completion, • Oversee the execution, tracking and spend down of Bureau yearly fiscal contracts, procurement processes, and Bureau purchase order requests, • Manage the contractual relationship between DOHMH and the City’s 3PL emergency stockpile RSS warehouse, continuously enhancing readiness capabilities and ensuring all requirements are adhered to, including:, • Ensuring vendor purchases and maintains DOHMH indicated PPE (Living Stockpile) inventory in their nationwide distribution centers, that would be earmarked for NYC to use during an emergency, and update formulary as needed., • Overseeing the conduct of quality checks (inventory accuracy, product integrity) for PPE (Living Stockpile) and rotation to ensure stock is unexpired, and within acceptable shelf life., • Ensuring proper storage and maintenance of ventilators that would need to be brought to a “patient-ready” upon request, • Manage the maintenance, including rotation and shelf-life extension coordination, of a pharmaceutical cache to support first responders, healthcare workers and PODs, to support mass prophylaxis in response to an aerosolized anthrax release, • Oversee the adherence and maintenance of the cGMP compliance quality program, and liaise with ASPR/SNS to conduct yearly audits of the facility and validate product integrity, • Assist with the development, documentation, and testing of CHEFO ERG/ICS logistics roles, functions, responsibilities, and coordination processes; participate in drills and exercises, • It is expected that the Vendor Manager will be a key member of the incident command structure during emergency Qualifications: • Three or more years’ experience managing staff in an office setting supporting procurement, supply chain, or logistics operations through work related, but not limited to, any of the following areas: sourcing and procurement, fiscal process management and/or supply chain improvement, • Three or more years’ experience managing staff in an office setting supporting procurement, supply chain, or logistics operations through work related, but not limited to, any of the following areas: sourcing and procurement, fiscal process management and/or supply chain improvement., • Strong project/program management skills with experience developing written reports, policy/procedures and executive-level briefings, • Exceptional writing, communications, organizational and interpersonal skills, • The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines. Additional Desired Qualities • Successful completion of the Incident Command System (ICS) and National Incident Management System (NIMS) courses (100, 200, 700, and 800), • Strong analytical skills and ability to manage and report complex information., • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone., • Ability to prioritize and work in fast-paced environment with hard deadlines., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan. Additional Information: • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties., • This individual will be expected to work non-business hours during emergencies. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans. Monday-Friday, 9am-5pm 35 hours per week

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Event Sales Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. This position is responsible for driving the success and growth of our BK event program at Arlo Williamsburg in Brooklyn. Your primary responsibility will be to generate leads, build relationships, and convert prospects into delighted clients. RESPONSIBILITIES AND AUTHORITIES: · Always treats guests with courtesy and respect in a variety of situations. · Displays honesty & integrity. · Participates in restaurant & hotel sales meetings · Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. · You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES · Lead Generation: Identify and target potential clients through various channels, including bringing on a past client list, networking, referrals, online marketing, outreach, attending networking events, etc. · Client Walkthroughs: Meet with clients and event planners to understand their event visions and preferences. Provide expert advice and recommendations to help them make informed decisions. · Proposal Development: Create customized proposals that align with the client's vision, budget, and needs. Ensure that all details are thoroughly and professionally outlined. · Negotiation and Contracting: Negotiate contract terms, pricing, and services to secure new business. Work closely with clients to ensure a seamless process. · Relationship Building: Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals. Stay in contact throughout the planning process. · Collaboration: Collaborate with the events team, FOH and BOH teams to pass off a seamless execution of events, overseeing all logistics and details. · Market Analysis: Stay informed about industry trends and competitive offerings to continuously improve the company's services and adapt to changing client preferences. · Onsite Presence: Show up onsite for day-of presence to greet the client and planners, and seamlessly pass off the client to the FOH team, ability to work events if needed. · Administrative Support: Provide administrative support to the Director of Events; enter leads that come through emails and 3rd party sites, take and process payments through various systems. Qualifications: · Bachelor's degree in Business, Hospitality, or a related field preferred. · Minimum of 2 years of experience in event sales, catering sales, or hospitality sales, with a proven track record of meeting or exceeding sales targets. · Excellent interpersonal and communication skills. · Strong negotiation and persuasion abilities. · Exceptional organizational and time management skills, capable of handling large influx of emails and responding in a timely manner. · Proficiency with Tripleseat and Prismm (or similar floor plan systems) · A passion for the hospitality industry and a desire to make each event unforgettable. · Sit/stand for 8-10 hours/day, ability to lift 20lbs Compensation 75K-85K plus Commission

Job Description GC seeking a Project Accountant to join their team! Education/Training: • 5+ years of experience in job cost, cost accounting, and/or construction accounting is preferred, • Familiarity with Accounting systems such as Procore, Vista, or Timberline., • Experience with Bluebeam, Adobe, and Document Control processes is a plus., • Proficiency in Microsoft Excel, Word, and Outlook applications. Essential Duties: • Collaborate with the Project Management team to conduct cost and revenue analyses for all projects., • Handle all accounting functions related to assigned projects., • Oversee invoicing, payments, and compliance for assigned projects., • Understand and ensure compliance with project requirements. Key Tasks and Responsibilities: • Assist the Project Manager with initial project setup in Viewpoint., • Update data as needed based on contract changes or revisions., • Review sub-consultant invoices and manage sub-consultant purchase orders., • Guide billers on invoice preparation, format, and distribution, ensuring timely follow-up on any overdue accounts or unbilled costs., • Actively participate in project review meetings, providing monthly updates to the Work in Progress (WIP) report for each project., • Support project closeout processes., • Review project charges and facilitate cost transfers as necessary., • Maintain fully executed owner-contractor/purchase orders., • Ensure compliance with owner requirements, such as billing deadlines, waivers, and certified payroll., • Monitor the status of pending change orders and invoices, ensuring timely invoicing in the correct format., • Monitor accounts receivable and assist project managers in collections., • Track project budgets and assist with quarterly profit projections., • Provide project managers and clients with timely financial reports, budgets, and forecasts., • Prepare pre-billing reports for Project Manager review., • Update contracts based on client requirements and report any related budget amendments., • Prepare labor reports comparing current run rates to estimated figures., • Perform cost analysis and reporting for the following:, • Job setups (including cost codes and budget sheets when required)., • Re-budgeting based on job requirements., • Pencil requisitions., • Underbilling analysis to assess over/underbilling by cost code or SOV., • Change orders, requesting updates from Project Managers regarding the status of AWOs., • Quarterly cost-to-complete analysis., • Delay claims. Essential Qualifications/Skills: • Ability to handle sensitive situations tactfully with colleagues., • Strong team-building and cooperative relationship skills., • Ability to meet deadlines and work under pressure., • Capability to work independently with minimal supervision., • Highly organized, excellent communication skills, and adept at prioritizing tasks., • Ability to multi-task and thrive in a fast-paced environment., • Quick to learn new systems and processes., • Strong understanding of contracts and scopes of work.

Job Description As a national thought leader in deeper learning, Harlem Village Academies is distinguished as the only charter school network in New York offering Montessori PreK and culminating in the International Baccalaureate. HVA is a community of PK-12 schools, a college support program, and a graduate school, the Deeper Learning Institute, where teachers earn a master's and certification. The unique deeper learning model at HVA focuses on student independence, critical thinking, ethical leadership, intellectual curiosity, and intrinsic motivation. Serving 98% Black and Latino students, HVA consistently outperforms the district, city, and state by wide margins, and ranks at the very top of charter schools. 100% of HVA high school students earn admission to college each year, and 83% are the first in their families to attend college. The Opportunity As the Recruitment Manager, you will recruit the exceptional and diverse talent necessary to provide every child at Harlem Village Academies with an excellent education. You will build a strong talent pipeline for our schools by nurturing prospects, cultivating external partnerships, and networking intensively. You will manage a rigorous selection process that delivers top talent to our schools and maintain close relationships with school leaders and teachers. Additionally, you will build strong connections with candidates, stewarding them seamlessly through our selection process while investing them in HVA's distinctive vision and culture. The ideal candidate is a smart, passionate, and self-motivated top performer who has a passion for recognizing and nurturing great talent. S/he is an exceptional relationship builder who connects with people quickly and effortlessly. The candidate gets around any obstacle in order to accomplish ambitious goals and thrives as part of a dynamic and committed team. Responsibilities • Promote Harlem Village Academies as a unique place for educators, with its focus on deeper learning and a rich intellectual life for teachers, • Identify high-performing support staff (entry and mid-level) aligned with our deeper learning philosophy and stimulate their interest in HVA, • Facilitate a seamless recruitment process, providing first-class customer service for candidates and school staff, • Manage online recruiting systems, including our applicant tracking system (Greenhouse) and other internal recruitment systems, • Build close and effective relationships with principals to match talent to schools' needs, • Cultivate relationships and network continuously, to maintain a pipeline of top-tier candidates, • Partner with the Marketing Team on creating front facing marketing materialsQualifications, • Minimum of 3 years of recruitment experience, • K-12 teaching experience a plus, • Ability to recognize and attract outstanding talent, • Ability to connect deeply with people, maintain trust, and navigate sensitive issues with colleagues and candidates, with a customer service mindset, • Proactive, entrepreneurial, and can operate resourcefully in a fast-paced, dynamic environment, • Attentive to detail, including meticulously proofreading and editing skills to ensure flawless grammar, punctuation, and adherence to HVA values, • Can compellingly communicate the transformative potential and complex challenges of education in a high-needs urban setting, • Highly self-motivated, resourceful, and relentless in pursuit of goals, • Highly organized and diligent, with top-notch project-management skills Harlem Village Academies is an Equal Opportunity Employer and committed to diversity among our staff. Applicants of diverse backgrounds are strongly encouraged to apply.

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Position Overview: As a member of the Public Affairs and Media Relations Department, the Vice President of Strategic Communications/Speechwriting (VP) is responsible for the development and execution of press materials, proactive media outreach and relationship building, press events, crisis communications, and development of internal materials related to NYCEDC projects and initiatives. Reporting into the Senior Vice President of Public Affairs (SVP), the VP works closely with interdisciplinary project teams, a wide-range of stakeholders, other city agencies, and City Hall to craft messaging and storytelling, and execute events when needed. In addition, the VP plays a key role in the strategy, ideation, and execution of communications specifically focusing on members of the President's Office including the President & CEO. This includes serving as the Chief Speechwriter for the President & CEO, and other key members of the President's Office, as well as working with the SVP closely to craft long-term narrative building for the organization. The ideal candidate must be a confident, curious, and innovative communicator with experience in media relations including developing and executing communications strategies. They should be skilled at proactively and reactively arranging media opportunities to advance key messages to target audiences. The candidate must be a strong multi-tasker, detailed oriented, and able to work well in a fast-paced, collaborative environment. Additionally, the candidate should have experience as a manager leading multiple direct reports. Essential Duties & Responsibilities: • Works with the SVP to develop and implement an executive communications strategy around senior EDC leadership that includes but not limited to: speeches, appearances at conferences, and opinion writing., • Serves as Chief Speechwriter for senior leadership., • Partners closely with SVP and senior External Affairs leadership to develop long-term narrative building around key EDC projects and priorities., • Writes press releases with select quotes, principals' remarks, summaries, and other collateral as needed., • Develops and executes a multi-faceted press strategy on assigned projects., • Works across City Hall communications staff and other City and other agencies., • Helps build and protect NYCEDC brand reputation., • Builds relationships with key members of the media using multiple platforms and tools to communicate., • Proactively arranges media interviews and speaking opportunities to advance key messages to target audiences., • Understands and utilizes social media, including measurement and listening tools, to enhance communication efforts, • Manages 1-2 direct reports on the team., • Bachelor's Degree or equivalent experience in economic development, government and/or politics preferred., • 7-10 years professional experience in communications with the majority of experience in media relations, political campaigns, economic development, journalism, public relations, and/or government agency-related work, • Must be interested in public service, economics, innovation industries, urban planning and development, and all aspects of NYC., • Exceptional writing and public speaking skills; background and knowledge of economic development a plus., • Proven ability to interact with and coordinate consistent messaging and relationships across diverse internal departments, other city agencies and/or external partners., • Demonstrated success in leading proactive and original media initiatives., • Experience in speechwriting., • Strong media relations skills, with the ability to cultivate relationships with reporters., • Creative and independent thinker, with strong research and analytical skills., • Proficiency with digital multi-media tools (PowerPoint, social metrics, video creation, Canva, etc.)., • Bi-lingual Spanish (written and spoken) a plus NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job DescriptionPOSITION SUMMARYThe clinical nurse manager, as part of the health center operations leadership team, serves as the procedural abortion service and sexual reproductive services clinical nurse lead for the Region 1 NYC health centers. The clinical nurse manager collaborates with the health center managers/operations designee to oversee day-to-day management of the clinical sites. The clinical nurse Manger is responsible for practice, education, professional development, recruitment, and retention within the clinical sites. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES• In collaboration with the Senior Director, Clinical Practice Operations, manages nursing staff in procedural abortion and sexual reproductive health services.• In collaboration with the Senior Director, Clinical Practice Operations and health center operations leadership, develops and implements strategies to enhance clinic efficiency while preserving high-quality patient-centered care.• Develops staffing plans and manages nursing and clinical staff schedules, including PTO and coverage for call outs to ensure safe staffing.• Assists with direct nursing care responsibilities during high flow work times.• Provides direct patient care and coverage for scheduled or unscheduled PTO, as needed• Conducts required emergency medical drills with the procedural abortion team• Actively participates in nurse recruitment and onboarding; conducts regular performance evaluations, develops performance improvement and corrective action plans as needed.• Develops and implements onboarding and training plans for new hires and facilitates re-education and training on new services for existing staff, and documents Personal Orientation Plan (POP) sign-off for new hires.• In collaboration with the Senior Director of Clinical Practice Operations and the clinical and health center operations leadership teams, participates in the development and updating of PPGNY policies and procedures related to nursing staff and procedural abortion care and sexual reproductive services.• Directs the functions of the nursing department in accordance with departmental policies, procedures, standards, and regulatory authorities (i.e., DOH, Article 28, etc.,)• Oversees stocking and preparation of procedural abortion space and clinic spaces, assuring adequate equipment and supplies at par levels.• Supports and implements standards in alignment with 1199 union collective bargaining agreement.• Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation. The policies and procedures include but are not limited to infection prevention practices, patient safety and quality, and medication management.• Attends and participates in required leadership meetings.• Demonstrates knowledge of emergency procedures and directs staff in the event of a medical emergency or evacuation.• May be required to work in the clinical setting during inclement weather and other staffing emergencies, as needed.• May be required to be on call during inclement weather and other staffing emergencies, as needed.• Ensures that care provided in the NYC-based procedural abortion services follows the PPGNY Manual of Medical Standards and Guidelines and is compliant with PPGNY policies and procedures and NYS and NYC regulations.• Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, ADA, and regulatory compliance programs such as HIPAA CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice• A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility• Ability to manage and mentor a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity, and providing positive and developmental feedback and accountability related to practices including but not limited to equity• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIESInterpersonal• Excellent customer service skills• Ability to remain focused and calm in stressful situations• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internal and external stakeholders• Ability to work effectively as part of teamTechnical• Proficient with electronic health record (EPIC) Subject Matter Knowledge• Strong understanding of Transformational Leadership Concepts• Strong foundation in evidence-based practice• Familiarity with Press Ganey, patient/employee experience survey tool• Strong nursing clinical knowledge• Strong knowledge surgical care, complications, and evaluation• Familiarity with principles of process improvement and change management. Work Habits/Attributes• Keen attention to detail• Excellent organizational skills• Outstanding time management skills, including the ability to work under deadlines• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities• Ability to exercise sound judgment and independent decision-making skills• Ability to exercise discretion in the handling of confidential information• Ability to demonstrate and document evidence-based clinical judgment• Comfort making data-driven decisions• Ability to make strategic decisions• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teamsREQUIRED QUALIFICATIONS • Education Related Capability Requirements: Requires satisfactory completion of courses required for graduation from an accredited college or university with a Baccalaureate Degree, plus NYS licensure as a Registered Nurse., • Experience Related Capability Requirements: Requires previous experience of a minimum of 3-5 years in a nursing role with a minimum of 2 years’ experience in sexual and reproductive care. 1-2 years’ experience in nursing leadership or supervisory role preferred. Demonstrate strong customer service skills as they relate to patient care and overall communication. Requires computer proficiency. Excellent communication skills, independent judgment and problem-solving skills are essential., • Licensures/Certifications: Current NYS Nurses License. Current ACLS/BLS certification.PHYSICAL DEMANDS, • This job operates in a clinical office setting. Potential exposure to communicable diseases and other conditions in a health center environment., • Requires sitting/standing for long periods of time. Periodic walking, bending. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others.Schedule

Job Description Position: Solar Installer Location: Brooklyn, NY Reports to: Roof Installation Manager Hours: Full-time, 40 hours per week 8AM - 5PM (some evenings/weekends) NonExempt About the Position Brooklyn SolarWorks is seeking a motivated and self-starting individual to join our growing installer team. Roof Installers work in teams of 3-5 to complete installation of rooftop solar arrays. As a Solar installer, you will need to study all pertinent instructions, scope installation areas to determine their appropriateness, and then proceed to position devices. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: • Maintain compliance with all OSHA safety rules and protocols for the company., • Packing out the equipment and materials out of the BSW trucks., • Assemble and install the support structure for solar PV panels according to building codes, manufacturing specification and standards, and waterproof them., • Drive to the associated job locations for each day’s appointment, as assigned by Crew lead/ Manager., • Build racking structures according to plan., • Measure, Cut and wire up solar arrays to BSW specs according to the 3-line diagram., • Communicate with the crew lead and rest of the team on the day's activities, progress and success., • Remain on site until the crew lead/ manager clears the team to leave., • Carry out additional duties as required by Crew lead/Manager, • Clean up job sites and lower materials from off the roof after job completion. Required Skill Set: • Valid NYS driver’s license (Minimum of 3 years not including permit), • Clean driving record is required., • OSHA 30 certification + 10 SST is required., • 2 years of construction experience., • Ability to lift 50 lbs, stand, walk and climb stairs/ladders., • Comfort with heights / ladders., • Attention to detail., • Excellent Time Management., • Ability to travel and work irregular hours. Preferred Skill Set: • A passion for Brooklyn SolarWork’s mission., • Solar equipment and installation experience is preferred., • Roofing experience is strongly preferred. Compensation & Mobility Potential: • Entry level: $23-27/hr *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Benefits: • (Free options are available) Health (HSA), Vision, Dental and Life Insurance, • 401k Retirement Plan (Traditional & Roth): Eligible after 6 months + 4% tiered company matching., • Transportation perks/benefits, • Paid Time Off, • 11 Company Holidays, • Personal days, • Quarterly Profit-Sharing bonus (Eligible after 6 months), • Free Employee Assistance Program, • Commuter Travel Benefits, • Occasional Company provided snacks and lunches, • Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc... Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90% Work from home is available (if applicable) post probationary period (3 months). About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Resourceful, Committed, Adaptable, and Passionate. Awards • 2023-24, Solar Power World’s Top Contractors, • 2024, Forbes Home’s Best Solar Companies in New York, • 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey • 97% reported having a positive working relationship with coworkers, • 92% reported they would recommend this company as a good place to work, • 92% reported being treated respectfully and fairly Company DescriptionAt Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.At Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy Manager will play a critical role in streamlining the operational functions of the team's go-to-market strategy. This person will be responsible for managing our largest payor accounts, including building & maintaining relationships with key payor teams, organizing QBRs and leading the annual account goal setting process. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate strong account management skills, attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives. Responsibilities • Serve as lead partner for our largest payors – act as primary, client-facing point of contact and owner of end-to-end payor relationship, • Own quarterly business reviews (QBR) process with top health plans, prepare executive level materials and lead presentation in meetings, • Lead annual account goal-setting and performance review process, • Analyze claims and clinical outcomes analysis to support Charlie Health competitive differentiation and nuances in payor performance, • Manage 1-2 analysts to support with account management functions (eg creating support materials, conducting analysis, etc.), • Collaborate closely with cross-functional teams (Finance, GTM, Legal, Partnerships, RCM, etc.) to negotiate health plan contracts, to identify partnership opportunities and to resolve operational & billing remediation issues, • Create and streamline repeatable GTM processes, tools, and templates to scale commercial initiatives and ensure consistent account execution, • Assist with scaling Commercial team initiatives over time to meet the needs of Charlie HealthRequirements, • At least 4-6+ years of relevant professional experience, including 1–2 years in investment banking, consulting, high-growth start-ups, or similarly fast-paced environments, • Bachelor's degree in Business, Finance, Economics, or a related analytical field, • Experience diagnosing operational bottlenecks, designing scalable solutions, and driving implementation across cross-functional teams, • Strong analytical acumen with advanced Excel skills; proficiency in SQL and Python is a plus, • Demonstrated ability to manage multiple high-impact projects and workstreams in a fast-paced, dynamic environment, • Exceptional written and verbal communication skills— in client-facing and internal settings, • Strong bias for action, with a track record of proactively taking ownership and driving initiatives to completion, • Meticulous attention to detail with excellent organizational and problem-solving skills, • Experience in the healthcare industry is a plus Additional Information The total target base compensation for this role will be between $140,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $154,000 and $181,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Patient Outcome Manager is the first therapeutic contact a patient has with the Amen Clinic and is responsible for establishing a positive rapport with the patient. You will be providing comfort and care for each patient and his/her family during the initial inquiry to help achieve the best possible experience for each person who passes through the clinics’ doors. You will also establish a supportive coaching relationship with the patient as they implement their treatment recommendations. The Patient Outcome Managers is caring, conscientious, and empathetic as patients share sensitive information with them. In addition, you must have the ability to tailor each interview to responses and symptoms patient has identified on their questionnaire, and tailor the follow up coaching sessions and patient check ins to their treatment recommendations. Essential Duties & Responsibilities: • Explain the procedures that will be occurring during the scheduled appointments., • Assess paperwork provided by the patient., • Answers provided on the intake paperwork are clarified with the patient and transferred to the history report. A complete description of the current symptoms, length of time they have been in existence, and how they have affected the patient’s life., • Gather information on medical history, past psychiatric history, education, profession, family history and drug/ alcohol history that will help doctor to accurately diagnose and treat the patient., • Perform mental status exams, score checklists and include results the prepared report., • Be able to complete the history appointment in no more than two hours, with completely typed report available shortly after conclusion of appointment., • Review treatment recommendations with patient and answer questions about the physician report., • Assess patient’s needs and provide relevant support., • Assist with various duties or work on special assignments as time permits., • Good Interpersonal skills and positive references., • Bachelor’s Degree in psychology or related field is required., • Mental Health/intake experience and familiarity with medical terms and office operations is preferred., • Proficient with Microsoft Word, Excel, Type 45-50 wpm., • Excellent written and verbal communication skills., • Ability to work independently and in a team environment. Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work indoors in temperature-controlled environment, • The noise level is usually moderate

Job Description We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview We are seeking a results-driven and team-oriented Vice President to join our Real Estate Advisory team. This Vice President will assist in delivering comprehensive real estate advisory services to our institutional investor clients and supporting discretionary mandates. They will have an important role in the analysis of real estate managers and funds, from initial meeting through due diligence and preparation and delivery of investment committee materials. The ideal candidate will bring an understanding of real estate investments, funds, and manager due diligence, coupled with a client-first mindset. They will have a career progression oriented toward becoming a trusted advisor and client coverage manager, with respect to investment matters ranging from portfolio design to fund selection and other related, ad hoc matters. Key Responsibilities Investment Sourcing & Evaluation • Source, evaluate, and track real estate fund offerings. This involves networking effectively in the GP community, and conducting regular meetings to learn and vet the offerings. It includes communicating with managers about fund availability and demand as well as sourcing potential secondaries and co-investments., • Work as a central part of the team performing detailed due diligence on investment managers and fund offerings. This includes review of investment strategy, track record, team, organizational structure, and alignment of interests. Analyze and write fund summaries and comprehensive investment committee memos. This includes scrutiny of PPMs, DDQs, track records and other related materials in detail and interviewing references., • Along with the relevant coverage team, present and support fund recommendations to the Real Estate Funds Investment Committee, Portfolio Risk Management Committee, and as needed, to clients., • Effectively manage, train and develop more junior team members to provide support for these activities., • Many of these activities will leverage SPI: StepStone Private Intelligence, which is proprietary software. The VP is expected to become proficient with SPI and other firm technology as well as any other technology needed to perform the job. In collaboration with a data gathering systems, team and processes, the VP will assist in gathering, verification and use of a growing asset-level performance database., • Take an active role in client deliverables and conversations. This may include preparing and discussing pipeline reviews and investment recommendations, annual plans, portfolio reviews, and responding to ad hoc client requests. The VP may be asked to contribute to similar functions related to new business development as needed., • Respond promptly to client inquiries, ensuring a high standard of service, responsiveness and communication., • BA/BS in Real Estate, Private Equity, Finance, Economics, Accounting, or equivalent relevant experience, • 6+ years of real estate private equity consulting, portfolio management (preferred) or capital markets roles, • Experience in diligencing and underwriting commingled fund structures or SMAs, • Demonstrated track record of academic and professional success, • Ability to represent the Firm credibly in written and interpersonal communications, • Demonstrable analytical capabilities, including strong quantitative/modeling skills, • Leadership potential, • High proficiency in Word, Power Point and Excel. Experience with PowerBI is desirable., • Developing investment judgment and general understanding of risk/reward trade-offs, • Flexibility—StepStone is a dynamic and entrepreneurial organization; all professionals are expected to perform multiple functions as the firm continues to grow and develop, • Ability and willingness to use, learn and adopt new technologies, • Availability to travel, primarily within the eastern US, • Applied experience in valuation and investment analysis (particularly capital structures and cash flow waterfalls), • Experience in managing and training more junior team members, • High level of confidentiality, • Commitment to learning The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees. #LI-Hybrid At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Developing People at StepStone

Job DescriptionCompany Description About KIPP NYC: Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities. From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond. Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose. Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day. Job Description Position Overview: The Chief Schools Officer (CSO) is KIPP NYC’s quarterback and force-multiplier - responsible for driving school performance, supporting a rigorous, joyful culture for both staff and students, developing exceptional leaders, and ensuring organizational coherence across 18 schools serving nearly 10,000 students. The CSO leads a team of Managing Directors of Schools and other senior leaders to ensure every KIPP NYC school is a place where excellent teaching, strong leadership, and joyful learning thrive every day. This leader will guide school management across a complex, high-performing network that includes a multi-campus high school serving more than 2,600 students and multiple governing boards. The CSO will build coherence across schools, invest in principals, strengthen leadership pipelines, and ensure that systems, supports, and culture are aligned to deliver exceptional outcomes for students. This is a pivotal moment for KIPP NYC. With strong academic foundations, a highly tenured staff, and an evolving leadership team, the CSO will inherit a thriving yet complex system poised to reach the next level of excellence and equity. The right leader will bring the discipline of a systems builder, the empathy of a leadership coach, and the commitment of a servant leader. Their values will require them to center students and families first, holding themselves and KIPP NYC to an uncompromising standard of excellence. This leader sees challenge and opportunity as one and the same, and will help KIPP NYC elevate its legacy while laying the groundwork for its next decade of impact. Reporting Structure & Location Reporting directly to the Chief Executive Officer and serving as a core member and fulcrum of the Senior Leadership Team (SLT), the CSO will join a team of experienced executives who prioritize collaboration; value vulnerability, humility, and direct feedback; and view themselves as collectively responsible for the organization’s talent, culture, long-term organizational health, results, and broader impact. The SLT prides itself on holding the nuance and complexity of leading a large organization at scale, while understanding the importance of proximity to change leadership. Recognizing the centrality of their role, this leader partners effortlessly and instinctively to build alignment from vision to execution at scale. This is a full-time, in-person role based in New York City. Specific responsibilities include: School Leadership & Management • Lead the Managing Directors of Schools and Principals to deliver strong academic, cultural, operational, and equity outcomes across all campuses., • Provide clear vision, coaching, and accountability for systems and school leaders, ensuring alignment with network goals and values., • Build systems of support and performance management that promote continuous improvement, collaboration, and excellence., • Strategize to embed KIPP NYC’s Graduate Aims as a measurable north star of student success., • Strengthen organizational systems for decision-making, communication, and accountability, ensuring KIPP NYC’s structures promote clarity, consistency, and effective execution across schools., • Ensure consistent, equitable application of systems across schools while respecting the unique contexts of individual campuses and communities., • Build cross-functional alignment with Academics, Talent, Operations, and Finance to ensure schools are fully supported to focus on ambitious outcomes., • Work in close partnership with the CEO to align school performance and management with KIPP NYC’s long-term vision for elevating student and community power., • Partner closely with the Chief Academic Officer to co-lead academic systems, professional development, and academic performance management., • Collaborate with other senior leaders to integrate academics, equity, talent, and operations into a coherent strategy for school success., • Serve as a visible ambassador for KIPP NYC in schools, community forums, and board meetings., • Recruit, develop, and retain exceptional school leaders, building pathways for Principal and Managing Director growth., • Invest in adult culture by modeling trust, collaboration, and open communication across teams., • Promote leadership behaviors that create healthy, high-performing teams and a culture of joy and accountability. The first chapter of this leader’s tenure will focus on trust-building, alignment, and systems design while tackling critical priorities that will shape the next era of KIPP NYC’s schools. Key Priorities: • Build trust and visibility across all KIPP NYC schools through consistent school visits, transparent communication, and authentic partnership with Principals and Managing Directors., • Lead the expansion and execute the redesign of KIPP NYC’s multi-campus high school (serving more than 2,600 students), ensuring a clear instructional vision, strong school culture, and smooth student transitions between campuses., • Tackle persistent and complex challenges, from 9th-grade GPA and college matriculation metrics to enrollment and retention, through targeted interventions and stronger systems of accountability and support., • Strengthen leadership team collaboration by aligning systems and shared accountability among senior leaders, particularly with the Chief Academic Officer, President, and Chief Information Officer., • Clarify systems and roles by establishing clear decision-making structures, communication, and performance management processes for school leaders., • Invest deeply in leadership development, with a particular focus on coaching and growing Principals and Managing Directors of Schools, while building sustainable pipelines for future leaders., • Advance adult culture and morale by modeling relational leadership, reinforcing clear expectations, and recognizing excellence across teams., • Drive student outcomes through strong school leadership, ensuring that each campus delivers excellent instruction, a robust culture, and consistent results., • 10+ years of progressively senior leadership experience in education, including school and system-level roles (e.g., Superintendent, Chief of Schools, Managing Director of Schools, or similar)., • Experience as a successful Principal is required, along with direct experience coaching, supervising, and developing Principals and other senior leaders., • Proven success managing multiple schools and leading through organizational change., • Proven ability to drive excellent results through others, consistently improving outcomes across a multi-school portfolio, especially as a manager of senior leaders., • Sophisticated data fluency across academic, cultural, and operational indicators (student outcomes, attendance, retention, discipline, enrollment, and staff experience), and the ability to use data to drive system-wide strategy and school-level action., • Demonstrated ability to recruit, develop, and retain strong principals and leadership teams., • Experience overseeing complex systems and multiple governing boards., • Deep understanding of instructional leadership, operations, and talent management in public or charter schools., • Strong strategic thinking, organizational, and communication skills., • A collaboration-first leader who understands that the SLT is their “first team,” and believes the most important part of their title is the “Chief,” and not its functional modifier., • A relationship-centered, visible leader who earns trust through presence, transparency, and integrity., • A seasoned coach and manager of school leaders who develops Principals and Managing Directors through clarity, feedback, and authentic partnership., • Balances urgency for results with empathy for people - building a culture where feedback and care coexist., • Systems-oriented, with the discipline to create clarity and the flexibility to adapt., • Collaborative and humble; values diverse perspectives and creates space for others to lead., • Deeply aligned with KIPP NYC’s mission of joyful, high-expectation education for all students. Additional Information Compensation and Benefits: KIPP NYC offers a competitive salary ranging from $280,000 - $300,000. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band. KIPP NYC offers a generous benefits package, including, but not limited to, the following: • Robust benefits that include medical, dental, and vision., • 403(b) retirement plan with a 50% match after 6 months., • Generous Time-Off aligned with the school calendar, • Up to 12 weeks of 100% parental leave., • Bright Horizon Back-up Child and Elder care., • Employer-paid Life Insurance and Short-term / Long-term disability. This is a full-time, in-person role based in New York City and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. You must notify HR if you move or have plans to relocate. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment. *How to Apply: KIPP NYC has engaged JoHo Talent Network to lead the search for our Chief Schools Officer. To apply, please complete the application here by December 22, 2025.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description The Regional Vice President will lead operations for Allied Universal® Technology Services throughout the Northeast Region, setting strategic direction to drive growth and operational excellence. This executive role builds strong relationships with internal and external stakeholders, champions the Allied Universal culture, and ensures all regional objectives are achieved. The Regional Vice President (RVP) is accountable for delivering exceptional customer satisfaction, meeting financial targets, and cross-functionally working with sales to drive regional growth. RESPONSIBILITIES: Strategic Leadership, Operational Excellence and Financial Management • Develop and execute the regional strategy to support revenue growth, profitability, and market expansion, • Oversee regional branch operations to ensure consistent, high-quality service delivery and compliance with all company and regulatory standards, • Improve operational efficiency through process improvements, resource optimization, and standardization, • Own full P&L responsibility, including forecasting, budgeting, margin performance, financial reporting, and collections, • Lead, coach, and develop regional leadership and the operations team, including project management, installation and service, • Foster a culture grounded in safety, accountability, customer service, and operational excellence, • Partner with HR to recruit, retain, and develop top talent across all functional areas, • Ensure the delivery of world-class customer service across pre-sales engineering, installation, integration, and post-implementation support., • Build strong relationships with key clients and partners to strengthen retention and drive new opportunities, • Support enterprise initiatives such as strategic account management, technology innovation, and national program deployment., • Must possess one of the following:, • Bachelor's degree in Business or a related field with ten (10) years of management experience, • Associate's degree in Business or a related field with twelve (12) years of management experience, • High School diploma with fifteen (15) years of management experience, • Minimum of seven (7) years of experience in leadership roles with direct P&L oversight within a professional services delivery organization, • Proven expertise in influencing and leading change across complex, multi-priority environments, • Results-driven and accountable, consistently exceeding targets and driving operational excellence, • Strong relationship management, with the ability to engage and influence senior executives and stakeholders, • Demonstrated leadership in building, inspiring, and retaining high-performing teams, • Track record of fostering collaboration and resolving conflicts to achieve business results, • Advanced analytical and problem-solving abilities; skilled in leveraging data and market insights for strategic decision-making, • Adaptable in fast-paced settings, effectively managing multiple initiatives and shifting priorities, • Exceptional organizational, teamwork, and leadership development skills, • Experience working with SAP, ServiceNow, Salesforce and/or WeSuite, • Six Sigma certification, • An advanced degree, such as an MBA, • Experience in the development and analysis of a Request for Proposal (RPF's), • Base range $150,000-$190,000 (depending on experience and location), 35% bonus opportunity, auto allowance, equity package, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1481474

Job Description Position: Associate Vice President, Corporate Engagement Reports to: Vice President, Resource Development Department: Resource Development Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Position Overview: The Associate Vice President (AVP), Corporate Engagement (CE) is charged with leading the corporate engagement strategy across a portfolio of partners. Through a blend of workplace giving (employee) campaigns, sponsorships, and volunteer engagements, the AVP will grow a portfolio raising more than $12million and steward relationships for new engagements and touchpoints. With support from nearly 100 companies at different stages of engagement, the AVP will inherit a portfolio poised for growth and investment, with room for new partnerships and creative sponsorship opportunities. Besides overseeing the portfolio, the AVP will be the lead for marquee-level corporations, including those with multiple touchpoints (e.g. board, affinity groups) at UWNYC. To deepen relationships with leading individual corporate employees, the AVP will help cultivate top prospects with UWNYC colleagues across individual giving and events. As many members of our affinity groups have a corporate connection, the goal will be to grow giving across revenue verticals through the growth of authentic relationships through multiple touchpoints within a corporation. Reporting to the VP, Resource Development (RD), the AVP will work closely with colleagues in RD to coordinate fundraising across different relationship touchpoints throughout UWNYC. The AVP will work closely with the Marketing and Communications team and the Community Impact teams to develop new sponsorship opportunities and relevant assets. The AVP will manage up to two staff members to support the corporate portfolio, including a paid volunteerism model that is conducted in partnership with a larger volunteerism team. Primary Responsibilities: • Lead strategy for corporate partners, including through the execution of workplace giving campaigns and overseeing portfolios for others in the CE unit., • Manage and grow corporate relationships, and internal communications, for corporate partners, especially those with multiple touchpoints within the organization., • Develop a stewardship plan for corporate contacts and for connection of lead corporate donors to partners in RD Individual Donor team., • With other CE staff, run workplace campaign season., • Coordinate all aspects of campaign needs, including but not limited to campaign collateral, event briefs, speaker talking points, speaker coordination, and stewardship communications., • Report to VP/SVPs on portfolio progress, revenue status, and projections., • Perform data analysis to inform quick pivots and long-term strategies., • Prospect and establish relationships with key company decision-makers to drive new opportunities, • Develop sponsorship opportunities that fulfill corporate goals while advancing UWNYC programs and initiatives., • Collaborate with UWNYC staff on various shared goals, including:, • Resource Development colleagues, to strengthen collective solicitations and stewardship., • Marketing & Communications, for prompt and professional brand experiences and assets., • Community Impact (Programs), for creative areas to interact with the work and expand program success through new revenue., • Senior leadership, particularly the Resource Development CDO and VP, to advise on strategy and provide insights for nimble responses to opportunities., • Manage staff, in a manner that fosters high expectations. AVP will:, • Foster a positive team culture by promoting open communication and collaboration to foster accountability and growth., • Set clear performance goals for team members and provide regular feedback., • Encourage professional development by identifying development training opportunities to support professional growth., • Monitor project progress and ensure adherence to timelines and budgets., • Facilitates open dialogue to resolve issues promptly and maintain team morale., • Lead by example in embracing change and adapting to new processes or systems., • Communicate the benefits of change to encourage team buy-in and minimize resistance., • Conduct scheduled performance evaluations to assess team effectiveness and individual contributions., • Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external opportunities and solutions and define and execute appropriate strategies to support them., • Mentor and develop staff using a supportive and collaborative approach on a consistent basis., • Support the team with additional responsibilities, as needed. Key Competencies: • Revenue focused with an ability to steward donors, focused on the “long road” over the “short sale”, • Adaptable, • Collaborative partner and supportive manager, • Project management expert, • Strategic relationship cultivator, • Effective and engaging communicator (written and oral), • Data driven, • Entrepreneurial and creative Skills, Knowledge and Experience: • Bachelor’s degree required, • Minimum of 7+ years of experience holding progressively responsible positions in nonprofit development, sales, marketing, campaigns, and/or corporate philanthropy including a minimum of 3 years in a supervisory role., • Clear communicator with excellent writing, verbal, and presentation skills, • Comfortable with public speaking and presenting to leadership and large groups, • Able to see the “big picture” and work toward a strategic frame, • Action oriented and able to act quickly to bring ideas to fruition, • Astute and nuanced listener, able to understand, reflect, and interpret needs for next steps, • Effective at engaging with corporate teams, from C-suite to administrators, • Adept at translating program partnerships and outcomes to communicate UWNYC’s value in the community and ability to build a case for support, • Team player, • Familiarity with project management software (“Monday”), • Excellent judgment and creative problem-solving skills, • Ability to handle multiple projects and task switch as needed, • Familiarity with database and customer relationship management tools, • Strong team management skills, including the ability to motivate and guide staff, set clear priorities, and foster a culture of accountability, • A passion for UWNYC’s mission, vision, and accomplishments United Way of NYC Core Competencies for All Staff: • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. Drive performance and professional motivations., • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal., • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement., • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact., • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. Salary range: • $115,000 – $120,000, • Background check, • UWNYC is presently on a Hybrid/In-Person work schedule United Way of New York City is an Equal Employment Opportunity Employer

Job Description We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview: The Vice President of StepStone Group Real Assets LP ("SIRA"), located in the New York office, will primarily be focused on SIRA's infrastructure and real assets strategy having responsibility for working with the global SIRA team in relation to manager coverage and relationship development, originating and leading execution of investment opportunities, and supporting client business development and asset management assignments. Essential Job Functions: • Working with SIRA's Partners and Principals globally as part of the team responsible for developing SIRA's infrastructure and real assets business, • Participating in SIRA's infrastructure manager coverage in the Americas, with support from the global team lead and broader SIRA team, including:, • Manager meetings, relationship development, and market monitoring, • Primary fund / manager due diligence and memorandums, • Manage or lead investment origination and execution:, • Co-investments alongside managers and other financial investors, including developing strong relationships with our investment partners, • Secondary investments in funds, • Support client management and business development activities, including:, • Regular meetings with clients and prospective clients to develop client relationships, • Presentation of investment opportunities and investment solutions, • Assisting with asset management requirements as required, • Responsibility for the training and development of Analyst and Associate resources Qualifications: • Experience of 7 or more years in the banking, asset management or consulting industry with a focus (at least in recent years) on infrastructure investments. Experience in a similar role as this position is preferred, • A Bachelor's degree (or higher) ideally in a related field such as Business, Finance, Engineering or Economics Required Knowledge, Skills, and Abilities: • Client management experience, • Demonstrated ability to lead investment origination, execution and asset management activities and experience in underwriting, and project managing, primary fund / manager, co-investment or secondary due diligence, • Ability to undertake critical research and evaluation of potential investment opportunities and sub-sectors including the ability to gain a deep understanding of the key business value drivers, risk factors, and other underwriting considerations for infrastructure investments, • Ability to construct an argument around investment decisions and effectively communicate that argument both verbally and in written materials; be able to defend your position in a team environment, including in IC meetings, • Knowledge of, and relationships with infrastructure managers, • High degree of proficiency in Microsoft PowerPoint, Word and Excel, including the ability to prepare and review complex financial models Other Attributes: • Effective communication skills, • Strong problem-solving skills, • Ability to prioritize activities while working on multiple projects and achieve target deadlines, • Attention to accuracy and detail, • High level of integrity and confidentiality, • Support development of team culture – teamwork, collaboration and defining our purpose, • Commitment to learning, • Flexibility – StepStone is a dynamic and entrepreneurial organization; all professionals are expected to perform multiple functions Salary: $195,000-$200,000 The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees. At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Developing People at StepStone

Job DescriptionBackground: Brooklyn Org is a champion for Brooklyn. We celebrate Brooklyns brilliance and resilience, its incomparable culture and uncompromising grit and we demand more for our communities. Over our 15-year history, we have reimagined the role of philanthropy and provided immeasurable support to communities and nonprofit partners that are leading transformational change for Brooklyn. With a new model for community philanthropy, we are bringing together Brooklynites, Brooklyn backers, businesses, and broader believers in equity and justice to make Brooklyn a beacon for the world. We are a platform for galvanizing giving. We are here to ensure that ideas are met with resources, challenges are met with solutions, and inequity is met with justice. The Position: The Vice President of Philanthropic Partnerships reports to the Chief Operating and Financial Officer and is responsible for expanding and diversifying the foundations donor-advised fund (DAF) donor base by cultivating relationships with high-net-worth individuals, corporate philanthropists, and professional advisors. By leveraging expertise in philanthropic tax strategies, estate planning, and donor relations, this position will drive the foundations growth in DAF participation and ensure a seamless experience for both new and existing fundholders. The Vice President will also manage and provide strategic direction to the Donor Services Manager and the Grants & Compliance Manager, ensuring cohesive service delivery, robust compliance, and impeccable data management. This role requires flexibility, including occasional early morning, evening, or weekend commitments to accommodate donor engagements and events. Specific Responsibilities: Donor Cultivation & Acquisition • Proactively identify and engage prospective DAF donors, including high-net-worth individuals (HNWIs), family foundations, and corporate partners., • Conduct individualized donor consultations to discuss tax-efficient giving options and long-term philanthropic goals., • Collaborate with potential donors to customize giving strategies that align with their values, financial objectives, and community impact aspirations.Strategic Partnerships & Professional Advisor Engagement, • Develop and maintain strong relationships with estate planners, tax attorneys, wealth managers, and other financial professionals., • Host educational seminars, webinars, and workshops to inform advisors and their clients about the benefits and mechanics of DAFs., • Provide customized tools, resources, and support to assist advisors in discussing philanthropic opportunities with their clients.Donor Stewardship & Retention, • Coordinate with the Donor Services Manager to ensure a seamless onboarding process for new DAF holders, including fund agreement setup and initial contribution guidance., • Maintain ongoing engagement with fundholders by offering personalized support, updates, and consultations to maximize donor satisfaction and retention., • Conduct annual strategy reviews for fundholders, helping them refine their philanthropic focus and achieve greater impact.Team Leadership & Data Management, • Directly supervise the Donor Services Manager and the Grants & Compliance Manager, providing guidance, support, and professional development opportunities., • Oversee accurate, secure, and compliant data management practices for all donor records and fundholder information., • Collaborate with internal teams to enhance systems and processes that optimize donor engagement, compliance, and relationship tracking.Legal & Financial Knowledge Application, • Utilize expertise in philanthropic tax strategies, planned giving vehicles (including trusts and bequests), and estate planning structures to guide donors and advisors., • Ensure all donor agreements, gift structures, and fund management practices comply with IRS regulations, DAF policies, and the foundations guidelines., • Monitor emerging trends and regulations in tax law and estate planning to keep donors and professional advisors informed of new opportunities or requirements., • Other duties as assignedQualifications:, • Bachelors degree in Business, Finance, Law, Nonprofit Management, Philanthropy, or a related field is required., • Chartered Advisor in Philanthropy (CAP) or Certified Trust and Fiduciary Advisor (CTFA) is highly desirable, • 10+ years of demonstrated success in donor cultivation, relationship management, and securing philanthropic commitments, ideally within a community foundation or financial services environment., • Strong knowledge of donor-advised funds, planned giving vehicles, tax regulations, and wealth management strategies., • Proven ability to develop partnerships and collaborate effectively with professional advisors in estate, tax, and financial planning., • Excellent communication, presentation, and negotiation skills, with a track record of building trust and rapport with HNWIs and corporate donors., • Highly organized, proactive, and results-oriented approach to managing multiple relationships and initiatives simultaneously., • Exceptional attention to detail and commitment to maintaining accurate, compliant, and confidential data., • Willingness to work flexible hours, including occasional early mornings, nights, and weekends to accommodate donor-related events.Other Information: Currently full-time employees are expected to work in the BKO office located in Downtown Brooklyn Monday through Thursday with occasional events on Friday. In alignment with its Racial Justice Lens, the Organization is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Brooklyn Org is an equal opportunity employer. The Organization does not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work. Compensation: Brooklyn Org has a competitive and exhaustive benefits and leave plan and the salary range for this position is $130,000 $145,000 dependent on the successful candidates background and experience. To Apply: Brooklyn Org has retained the services of Harris Rand Lusk to conduct this search. Inquiries, nominations, and applications may be directed in confidence to: Kathryn Frances Research and Operations Manager Harris Rand Lusk 260 Madison Avenue, 15th Floor New York, NY 10016 Email cover letter and resume to: . Please include Brooklyn Org, VP Philanthropic Partnerships in the subject line of the email. Flexible work from home options available.

Job Description Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: Garner is seeking a Vice President of Carrier Relations to cultivate and manage our relationships with the largest national and regional health plans. This leader will be responsible for strategically positioning Garner within these carrier ecosystems to secure mutually beneficial, long-term partnerships. A core objective will be shaping the integration of Garner's product into these ecosystems to ensure partnership viability. This is a strategic role focused on partnership development, not sales. The VP of Carrier Relations will collaborate closely with the Revenue, Product, and Marketing teams to enhance Garner's market presence and will report directly to the SVP of Strategic Alliances. This position is fully remote. What you will do: • Manage and cultivate strategic relationships with carrier/TPAs, including oversight of Direct Owned Relationships, Health Plan Advisory Board and External Health Plan Advisors, • Advance strategic alignment across underwriting, contracting, and benefit design to create necessary outcomes to optimize Garner's market fit and file integration requirements, • Serve as the primary escalation point for carrier-level issues, • Provide essential market insights and back channel support to inform Garner's product strategy, go-to-market plans, and health plan sales prioritiesWhat you will bring to the team:, • 10+ years of experience working in the employee benefits consulting space and relationship management experience with national and regional health plans, • An ability to manage complex projects and achieve results against tight deadlines, • A history of existing relationships in the national and regional health plan space with intimate knowledge of inner workings of the major health plans, • Experience cultivating and managing a highly influential network of health plan advisors, leveraging their expertise for high-level strategic guidance, market access insights, and effective sales enablement support, • A desire to work in a rapidly evolving startup environment

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW. Service Areas: • Hudson County, • Staten Island, • Carlstadt, Lyndhurst, the Rutherfords Pay Rate Depends on Experience and Capabilities ($22.50/hr - $25/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness to get jump in to clean when needed, • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Durst Organization is seeking a Porter for Frank 57West. Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. The shift and schedule for this position will be Sunday - Thursday, 7:00am to 3:30pm, days off: Friday/Saturday. Salary is $22.3319-29.7758 per hour. Responsibilities: • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized is paramount., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform of an emergency event, • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries preferred, • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred)., • Candidate will be required to obtain Certificates within six months of hire., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested., • Must be energetic, dependable and motivated to work. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description WHO WE ARE: Stanton Norfolk Inc. is a division of Asian Americans for Equality, Inc. (AAFE) that manages the day-to-day operations of over 800 units of affordable housing across nearly 50 multifamily properties serving over 1,100 individuals and families in Manhattan and Queens neighborhoods, including Chinatown/Lower East Side, Flushing, and the Far Rockaways. Currently, Stanton Norfolk’s portfolio is comprised of full tax credit / affordable properties, as well as commercial spaces as part of mixed-use buildings. We pride ourselves in providing a full breadth of management services to provide quality, safe, and affordable housing; maintenance; financial reporting; and resident relations. Asian Americans for Equality (AAFE) is a 501 (c) (3) non-profit organization based in New York City. Founded in 1974 in Manhattan’s Chinatown to advocate for equal rights, AAFE has transformed in the past four decades to become one of the city’s leading housing, social service and community development organizations. AAFE advances racial, social and economic justice for Asian Americans and other systematically disadvantaged communities, guided by our experiences as Asian Americans and our commitment to civil rights. AAFE is nationally recognized as an innovative affordable housing developer and property manager; we have created and preserved more than 1,000 affordable rental units in Manhattan and Queens and provided over $400 million in mortgage financing for first-time homebuyers. Through our affiliate, Renaissance Economic Development Corporation, AAFE supports immigrant entrepreneurs, offering low-interest loans and training programs. From neighborhood offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens) we provide an array of multilingual counseling and educational programs in support of low-income tenants, seniors and immigrant youth. AAFE strives for a more equitable city, through research, advocacy and grassroots community organizing. Summary: The Porter will make sure that a mixed-use residential and commercial buildings in Lower Manhattan, New York are maintained daily in clean and functioning order for its occupants. Overall duties will include removing debris, maintaining common areas, restocking bathrooms, and responding to all cleaning emergencies. Responsibilities: • Regular working hours will be full-time 40 hours weekly. Porter will be expected to be on call during off hours to perform emergency tasks requested and not to accept other employment that would conflict with job obligations., • Maintain a weekly time log indicating completion of chores and duties, including day and time the activity took place, and submit log to building manager with time sheet every other Friday., • Sweep floor daily, mop public areas of building at least twice per week, including but not limited to staircases and hallways, and as otherwise needed., • Prepare, sort and remove garbage and trash in building for pick up by garbage trucks., • Keep basement clean and free of all clutter and debris at all times. Do not permit storage of any miscellaneous or personal items (furniture, etc.) by any tenants or occupants in the building therein. If such a situation arises, the porter must advise management so that appropriate actions can be taken to remove the items. Also, porter will remove and dispose of any dead vermin., • Keep receptacles covered at all times. Make sure all garbage is bagged and the building is free of violations for garbage and debris at or around the building. Follow recycling rules: all recyclable and garbage is to be placed in front of the building according to New York City Department of Sanitation schedule., • Clean rear yard, airshaft, sewer trap and roof at least once a week or more if needed., • Promptly replace any missing or burned out bulbs in public area and basement., • Report all tenants moving in or out of building to management office., • Ensure that vacant apartments are kept clean and securely locked at all times and not rented or used by porter or others for any reason., • Report any defect, suspected or otherwise, in the roof, plumbing, electrical and etc. to management., • During snow periods, clear snow from all sidewalks adjacent to and in front of the building. During light snow or ice, apply granulated salt compound or alternative immediately to avoid slippage., • Report any illegal activities or conduct, suspected and / or witnessed, on the part of any tenants or visitors at or around the building. If there is any evidence of drug activity (addicts, vials, needles, envelopes), or other undesirable behavior, notify management office staff person immediately., • Report and file report on all accidents without delay to the management office., • Maintain a neat appearance and a polite, courteous demeanor at all times., • Advise of need for cleaning tools, supplies and equipment. When materials are ordered / requested / acquired, porter is responsible for storing them in proper place for future use., • Keep handrails clean and free of the dust that accumulates on them., • Wash down sidewalks and garbage beam., • Supervise any outside contractors and utility companies. Only those contracted or approved by Management are allowed to work in the building., • Maintain a working relationship with tenants at all times., • Remove any obstructions on all fire egress and public areas., • Remove stagnant water in the basement whenever needed., • Previous work experience as a Porter, Janitor, or Custodian a plus., • Bilingual is a plus, English/Spanish, English/Chinese, or English Korean., • Positive attitude and good communication skills., • Availability to work in shifts and with flexible schedules (e.g. weekends and evenings). Physical Requirements: • Ability to move furniture; reach, lift, and carry heavy equipment. Benefits Offered: Medical, Dental, Vision, 403B with Employer Match, Generous Paid Time-Off and other voluntary benefits How we work: We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. Stanton Norfolk employees are accountable, pragmatic, innovative and collaborative with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity. This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to meet the following requirements and behaviors: • Support efforts that ensure a safe and healthy work environment., • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas., • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities., • Maintain a positive, helpful attitude. zUcJcOfZs9

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Lead Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. The position is located at SVEN, located in Long Island City. The shift and schedule for this position will be Monday to Friday, 7:00am to 3:30pm. Salary is 31.7758 per hour. Responsibilities: • Oversees and assists in the direction of the full Porter team., • Oversees and assists in all apartments turns and new move in's., • Oversees and assists in composting, refuse, and recycling operations for Durst 4 waste stream SOP., • Responsible for janitorial supplies and cleaning product upkeep and inventory management., • Responsible for training and onboarding new staff with Green Cleaning SOP., • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized is paramount., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform of an emergency event, • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries preferred., • Must have experience in operating floor machines, autos-scrubbers, and other service-related functions such as stripping and waxing floors, shampooing carpets and detail cleaning., • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred)., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested., • Must be energetic, dependable and motivated to work. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Role: Porter Reporting to: TOM management Role Overview: We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Job Description: -The cleanliness of all seating areas throughout the market including - communal tables, kiosk counters, bar tables and outdoor patios. -Ensuring all areas will be constantly monitored so that guest trays and it’s contents can be cleared and promptly clean tables/countertops for reuse. -Transporting plateware, silverware, glassware and trays to the dish wash area on a regular basis, ensuring that all items can be cleaned and ready for service. -Keeping all concessions stocked with the plateware, silverware, napkins and trays that they require for service. -The general tidiness and cleanliness of all foot flow areas around communal tables, in front of concessions and all bars. Sweeping should be conducted on a scheduled basis, as well as on an as needed basis. -Restrooms will be checked for cleanliness and replenished with supplies on a regular basis. -Spillage will be a regular occurrence, and for the hazard of slips and falls, it will need to be dealt with promptly. If you come across a spill, alert a manager and remain by the spill until assistance arrives with mop/dry cloths. A wooden “caution wet floor” sign should also be displayed during and after cleaning spillage. Skills: ●Create and maintain a sense of urgency ●Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public ●Ability to demonstrate a positive attitude always ●Ability to keep an open and objective view ●Ability to listen empathetically and be respectful always ●Ability to maintain composure and stay focused ●Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions ●Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines General Requirements: ●21+ years of age ●Proof of eligibility to work in the United States Education Requirements: ●High School Diploma preferred Working Knowledge Requirements: ●Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations ●Opening and closing duties ●Proper lifting techniques ●Guest relations ●Sanitation and safety ●High volume operations Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. ●Must present and maintain a professional image to further the overall theme of the venue ●Must have good positive energy to make it through the day ●Must be able to read the computer monitors ●Must be able to print legibly for guests to read ●Must be observant and quick to respond to various situations ●Must be able to move quickly through work and set the pace at venue ●Must be able to sit and/or stand for extended periods of time ●Must be dexterous and able to participate in all service aspects. ●Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary ●Must be able to push and lift up to 50 lbs. ●Ability to use hands to handle, or feel objects, tools or controls ●Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl ●Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus ●Maintain a professional, neat and well-groomed appearance adhering to Company standards Work Environment and Schedule: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. ● Restaurant environment ●Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds, the severity of which depends upon Guest volume ●Work varied shifts to include days, nights, weekends and holidays What we look for in a candidate: Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… ●Be commercially astute ●Want to dive headfirst into great service and hospitality company ●Have excellent communication and relationship building skills ●Have a high sense of ownership, urgency and drive ●Be a team player About our culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. About Time Out Group plc Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience. About Time Out Group Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. There are currently Markets in ten cities including Lisbon, New York and Dubai, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Group PLC, listed on AIM, is headquartered in London (UK). About Time Out Market Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs, drinks and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently Markets in eleven cities including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Market is part of Time Out Group PLC (AIM: TMO), a brand that inspires and enables people to experience the best of the city through Time Out Media and Time Out Market. Time Out launched in London in 1968 to help people discover the exciting new urban cultures that had started up all over the city – today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to do, see and eat across 333 cities in 59 countries, and across a unique multi-platform model spanning both digital and physical channels. Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in/near Long Island or Queens. Key Responsibilities • Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success., • Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends, • Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals., • Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue., • Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools., • New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue., • Bachelor's degree or equivalent experience, • 5+ years of sales experience preferred, • Experience with presentation tools, Salesforce, and Outreach, • Proven track record of sales success, • Experience in the automotive industry is required, • Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups, • Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach., • Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems., • Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes., • Client Service Excellence: Proven track record of delivering outstanding client service., • Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels., • Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency., • Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions., • Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment. Benefits: Medical, Dental, Vision, Matching 401k. Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lotlinx is not currently able to offer sponsorship for employment visa status. Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada. Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • 3+ experience in affiliate marketing, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • A healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills, • Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork #LI_SantaBarbara #LI_Columbus_Ohio

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job Description Glassbox is seeking an experienced, insights-driven Customer Success Manager to support a focused portfolio of our largest and most strategic North American customers. Most accounts are in the financial services sector, with ARR typically ranging from $500K to over $2M. You will serve as the primary post-sale partner responsible for ensuring that customers realize measurable business value from their Glassbox deployments across web and mobile channels. In this role, you will help our enterprise customers unlock CX optimization insights through the Glassbox platform, deepen adoption across their organizations, and improve the digital experiences their end users depend on. You will lead executive-level conversations, provide outcome-oriented recommendations, and partner with multiple business units inside large and complex organizations such as banks, card issuers, and digital financial institutions. As a senior member of our customer-facing organization, you will shape account strategy, coordinate operational execution, and guide customers through adopting best practices in digital experience analytics. Your core focus will be value realization, driving enterprise wide adoption, and serving as the primary owner of renewal readiness. You will partner closely with the Account Manager, providing them with visibility into customer strategy, achieved value, and potential future use cases to support commercial renewals and expansion conversations. The ideal candidate brings a blend of relationship management, digital analytics expertise, strategic consulting skills, and a proven track record of driving business results within large enterprise customers. Experience working with financial institutions or regulated industries is a strong advantage. You will be representing a high-impact platform used by many of the world's most respected digital brands, and you will be expected to drive meaningful value for every customer you support. Key Responsibilities • Manage a portfolio of 8–10 enterprise customers, ensuring they achieve meaningful value from Glassbox., • Build strong relationships with the champions, becoming their trusted advisor in achieving their goals., • Build working relationships with managers at target business units, e.g., Digital Product, UX, IT Ops, and more., • Lead adoption planning, define customer goals, success metrics, and action plans tied to measurable outcomes., • Analyze product usage across the enterprise to identify opportunities for increased utilization, adoption, and value., • Deliver recommendations that help customers use Glassbox across additional journeys and teams., • Lead regular check-ins, QBRs, and executive business reviews to showcase progress, value, and next steps., • Partner with Account Managers to support renewal readiness and identify expansion opportunities, • Escalate issues quickly and coordinate with Support, Consulting, and Product to ensure timely resolution., • Obtain subject matter expertise in digital experience analytics and common financial services use cases., • Document customer insights, risks, and progress in internal systems to maintain accurate visibility across teams., • Advocate for customer needs internally and provide input to product roadmap discussions., • 5+ years of experience in Customer Success for enterprise SaaS solutions., • Strong understanding of digital journeys, customer behavior analytics, and UX best practices., • Background in digital experience analytics, digital experience optimization, or related technologies., • Experience working with banking customers and other financial services institutions., • Proven success with large enterprise accounts with ARR typically $500K–$2M., • Ability to lead executive conversations and present insights to C-suite and VP-level stakeholders., • Demonstrated skill in analyzing data and translating into business recommendations., • Experience partnering closely with an Account Manager to drive renewal readiness., • Strong project management skills with the ability to juggle multiple initiatives across several accounts., • Excellent written and verbal communication skills, with attention to clarity and structure., • Bachelor's degree or equivalent experience; MBA or consulting background is a plus., • Expect up to 25% travel to visit customers and conduct onsite business reviews

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a highly motivated, client-focused individual to join the Global Relay Client Services team. As part of Client Services Team, the Manager, Client Services, will lead Global Relay customer-facing teams in a 24/7 environment. You will be responsible for the team's day-to-day operations, leading a team of 6-12 experienced subject matter experts. The Manager will build strong relationships with peers to execute departmental strategies. In this role, you will have the opportunity to hire, coach and lead a growing team. Your accountabilities will include reporting on key metrics, handling client escalations and identifying opportunities to improve client experience. You possess a solid technical background and demonstrate the experience needed to guide complex issue resolution, implement best practices and maintain high client satisfaction. Your responsibilities • Leads a team that is responsible for providing a high level of technical support and customer satisfaction., • Conducts weekly 1:1s, prepares performance assessments; mentors and guides the professional and technical development of your team members., • Provides continuous feedback, addresses underperformance, and recognizes the individual strengths and contributions of your team members., • Develops a superior understanding of Global Relay Products and Services., • Monitors and analyze support metrics, customer feedback, and system performance to drive continuous improvement., • Manages staffing plans and work scheduling., • Facilitates open communication between Technical Support and other departments within Global Relay., • Collaborates with development and product teams to address software issues, bug fixes, and feature enhancements., • Provides training and mentoring to support staff to ensure continuous skills development and high team performance., • Stays updated on industry trends, emerging technologies, and best practices to improve support operations., • Manages and resolves escalations related to the support process, direct reports or product., • Oversees documentation of support processes, FAQs, and knowledge base articles to enhance self-service capabilities., • Builds strong relationships with peers and stakeholders to deliver on common goals., • Acts as a goal-oriented, self-starter who can work independently and reliably with minimal supervision., • Demonstrates strong ability to work comfortably under pressure in a fast-paced environment and able to handle challenging situations with integrity, empathy and sincerity., • Adapts and pivots quickly under changing conditions and circumstances; embraces new challenges and adjusts approaches as needed., • Showcases good judgment and prioritization skills to proactively and independently solve problems and make strong decisions., • Exhibits broad knowledge of the challenges and benefits of supporting a SaaS environment., • Has strong ability to react and effectively remove roadblocks affecting team efficiency., • Understands and able to communicate at all levels the impact to business and customers from Service Incidents., • Leads technical recovery to mitigate and restore service, minimizing impact to customers for major incidents while considering all aspects of Incident Management., • Identifies opportunities to improve efficiency and effectiveness of team., • Ensures new products, services, and features are fully supportable and meet Support Services non-functional requirements., • Identifies and recruits exceptional talent to improve the overall skillset and experience level of the team., • Manages direct reports with different levels of technical knowledge and experience, skillsets and expertise, and technical areas of focus. Successful candidates will exhibit strong communication and people management skills and will act as a personable relationship builder that demonstrates effective leadership through change. The successful candidate has a strong track record as a servant leader, with a strong focus on clearing roadblocks and enabling their teams to best support customers. You will have demonstrated leadership experience in a customer or end user SaaS Support environment and possess strong technical problem-solving abilities with a customer service orientation. • Previous experience in a SaaS or enterprise grade organization., • Post-secondary education (minimum of an undergraduate degree is preferred)., • 10 years SaaS support experience in a client-facing role., • At least 5 years of progressive leadership experience within a support organization., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Strong ability to set priorities and coordinate work efficiently and effectively., • Global Relay Client Services is a 24x7 team using a follow-the-sun model., • Managers may be required to work outside of business hours, including weekends and statutory holidays. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$100,000—$140,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description We are seeking a Construction Project Manager to join our team! You will oversee project planning, scheduling, budgeting, construction and implementation. Salary will be based on experience. Responsibilities consists of, but is not limited to: • Oversee all aspects of construction project from planning to implementation, • Ensure that projects are completed within time and budget, • Prepare submittals, shop drawings, RFIs, change orders, etc. as needed to complete contract, • Oversee all onsite and offsite constructions to monitor compliance with contract documents and safety regulations, • Prepare and organize schedules and attend weekly meetings with clients and consultants, • Coordinate and direct construction personnel and sub-contractors, • Prepare monthly requisitions, • Prepare and deliver final contract documents including as-builts, • Bachelor's degree in Civil Engineer Preferred or equivalent experience, • Over 3 years of experience in the construction industry, • OSHA 30 (the candidate is expected to adhere to the highest standard of safety), • Able to work in a fast paced environment, • Strong computer knowledge in Microsoft Word, Microsoft Excel, Microsoft Outlook and AUTOCAD, • Strong verbal, written and communication skills, • Able to identify and resolve issues and conflicts quickly and successfully, • Excellent leadership qualities and work ethics, • Deadline and detail-oriented, • Self-motivated, independent, reliable and timely, • Estimating experience is a plus This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job DescriptionAmalgamated Bank is seeking a Licensed Retail Banking Representative! Under general supervision, but following established policies and procedures, this position will provide potential and existing customers with high quality customer service in a broad variety of activities (including, but not limited to, life insurance products and general banking needs in branch and at off-site events). The Licensed Retail Banking Representative will need to identify customers or potential customers for an in-depth financial review with the dedicated Financial Advisor. This role will be called upon to work both the Teller and Customer Service areas, according to business needs. This role will also support branch management in achievement of Branch performance metrics and participate in Branch campaigns and promotions. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedures, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses. This is accomplished by utilizing the Client Relationship Notes form with current or potential customers. Participate in Bank promotions and sales campaigns to achieve Branch performance metrics, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, and community and CRA activities, • Resolve customer complaints regarding sales, service or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Manager, • Monitor customer preferences to determine focus of sales efforts, • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific bank products including but not limited to Life products and services, • Perform all RBR duties such as issuance of official checks, accept payment for rental of safe deposit boxes, process deposits/withdrawals, cash checks, loan payments, etc., • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Help RBR’s with complex work-related matters (i.e. check cashing), • Research and investigate customer claims in matters relating to transaction discrepancies, in order to help resolve issues for customers in a timely manner, • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and compliance with investment guidelines and regulatory requirements, including continuing education and certifications, • Bachelor’s degree or equivalent work experience, • Must have State Life Insurance license, • Three years of branch operations experience and strong aptitude for sales, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: Join our rapidly growing Performance Creator Team as the Creator Agency Consulting Manager, where you will lead the strategic development and growth of our agency partner ecosystem. You'll build and nurture relationships with affiliate and influencer marketing agencies, empowering them to scale world-class Performance Creator programs for their brands.This role is both strategic and hands-on — ideal for someone who thrives in partnerships, education, and elevating industry best practices. You'll be the architect behind our Performance Creator Gold Standards, shaping how agencies engage, monetize, and grow within this evolving channel. What You'll Do: Channel Strategy & Development • Develop and execute a strategic plan to grow performance creator adoption within the agency channel., • Identify, evaluate, and onboard high-potential agency partners aligned with company objectives., • Serve as the primary point of contact for agency partners on all performance creator initiatives., • Educate and advise agencies on performance creator strategies, monetization models, and platform best practices., • Manage agency portfolio performance using indicators such as:, • Number of brands and active programs, • Client retention and satisfaction, • Creator community growth and engagement, • Creator payout volume (GTV), • Demonstrated program performance improvement over time, • Develop reports and dashboards to track agency performance, growth, and contribution to revenue, • Deliver actionable insights and business reviews to leadership and cross-functional teams., • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience)., • 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing., • Proven experience working with or within agencies., • Strong negotiation, relationship management, and analytical skills., • Experience building or scaling an agency partnership program., • Background in e-commerce, SaaS, fintech, or digital advertising., • Strong understanding of digital marketing and attribution models. Key Competencies • Strategic Thinking, • Relationship Building & Influence, • Data-Driven Decision Making, • Project Management, • Negotiation & Communication, • Growth in revenue and new customers driven by agency partners, • Increase in active, high-performing agency partners, • Improved ROI and efficiency of agency-led creator programs, • Strength, retention, and satisfaction of agency relationships Salary Range: $112,500-$131,250 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionOverview Company Overview: Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Job Description Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Scheduling Representative.The Scheduling Representative will be responsible for all Scheduling and Administrative duties for their assigned clients. This individual will report to the Scheduling Manager. This position will also act as liaison for all other departments relevant to the scheduling and operations functions. This individual will also use advanced knowledge of the scheduling function to enhance the administrative aspects of the scheduling and operations functions. This individual will be responsible for the coordination and communication between our front-line employees, the client and MSA management. The Scheduling and Operations Specialist will ensure that each shift and post is covered and will be prepared with contingency plans when we have exceptions. Due to complex nature of the role of Scheduling Representative, the incumbent must understand each post, the location of the post, the credentials needed to work at that post, and then have a facile knowledge of all of the Handlers/Operatives working within their region and know who has what credentials, who is available, where he/she is currently working, if they would be able to work an additional post, how long it would take to travel to there, if the amount of sniff time of the dog is within TSA limits, etc. RESPONSIBILITIES: • Plan and communicate the weekly shifts to cover all posts in the assigned region, • Communicate and coordinate with management and our front-line employees to make adjustments when necessary due to changes in the schedule (client requests, call-outs, etc.), • Use independent to determine optimal employee placement based on client needs; receive emergency service requests and negotiate with customer regarding service level and qualifications of personnel for assignment, • Maintain Scheduling database to ensure accurate information on the daily schedule is posted, • Collaborate with Human Resources on matters including but not limited to personnel information, incident tracking, and disciplinary action, • Address tardiness of employees and coordinating disciplinary actions with the relevant supervisors, • Address daily call outs and locate replacements for the shifts, • Coordinate daily schedule adjustments in a timely fashion, • Clear all “exceptions" to the schedule on a daily basis to ensure the weekly payroll records are correct by calling handlers/operatives, verifying data, etc., and documenting steps taken, • Collaborate with employees involved from both scheduling and additional departments to increase capabilities, resolve billing issues, satisfy customer complaints, etc., • Enter employees/shifts into database with goal of having little to no overtime; manage overtime, non-billable, etc. so that it is explainable, • Work with Sales Department to determine ability to support prospective client requests; creatively find solutions without “adding more resources" being the only answer, • Provide input on staffing and recruitment needs, focused on specific areas, times, clients, etc. Build a case where and why additions to staff are needed using metrics, trends, etc., • Primary contact for all assigned client sites as it pertains to Scheduling, • Maintain contact with field employees to ensure timely arrival, answering of post questions, and any additional information., • Enter employees, hours and shifts into Scheduling database; maintain integrity of data, make corrections as necessary, • Recognize each post, the credentials required for each post, the handlers and/or operatives and the credentials each have, and be able to achieve maximum staffing levels with minimum overtime each and every week, regardless of additional requests made by clients, etc., • Manage requests for PTO, military drills, illness, bereavement, etc. such that all posts are filled, schedules are published at least 2 weeks in advance, OT in minimized, non-billable is at a minimum, and employees receive an equitable distribution of the hours available; be willing to have work audited at a later date and be able to explain rationale why decisions were made, • Cooperate with any and all requests for information when dealing with discrepancies or questions by internal departments or 3rd parties; be able to explain thinking and rationale, • Drive/Manage all “heavy" weekends - shift resources around (as possible), identify possible solutions to shortages, implement staffing schemes that will achieve desired outcomes, • Track phone calls and make scheduling changes as they are received, • Schedule required monthly, quarterly, and annual training for field employees, minimizing overtime, the need for bringing in support from other regions, and/or missing posts, • Be proficient with all forms of communication to include emails, phone calls and text messages to effectively communicate with employees regarding scheduling, • Communicate professionally, clearly, and succinctly with clients to better understand their needs, negotiate changes, and clarify understanding, • Correspond with calls and emails from employees regarding their availability; maintain professional demeanor at all times; be willing to be assessed by the quality of those communications, • Track employee cancellation and refusals for accepting posts, • Maintain employee vacation schedules with updates to the Scheduling Manager, • High School diploma or equivalent, • Minimum of two (2) years of work experience in a complex staffing environment or managing the scheduling function of a large security operation, • Ability to make fast scheduling decisions as changes and adjustments occur, • Exceptional organizational skills, • Strong attention to detail, • Ability to work collaboratively with others; build strong working relationships, • Demonstrated ability to make independent decisions quickly; to reprioritize importance of issues and to resolve issues in order of importance, • Ability to follow up and work independently, • Knowledge of Microsoft Office Suite with the ability to create and analyze reports as necessary required, • Ability to work in a fast-paced environment; manages stress well and can succeed despite multiple challenges being on one's plate at once, • Prior experience scheduling a dispersed workforce, • Prior experience working with Explosive Detection Canine Handlers and/or knowledge of the region and client sites, • Knowledge scheduling software, • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered, • Eight paid holidays (subject to eligibility), • Employee Assistance Program, • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Salary Range: $60,000 - $64,350 per year Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1492845

Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job Experience: Physical Requirements / Work Environment: Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description General Summary: Realty Operations Group is a leading shared services property management company dedicated to providing best in class management and administrative support to its select client roster. At Realty Operations Group, we maintain a superior team of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings. Our Lease Enforcement team is looking for a an individual to act as a liaison between management, our tenants and the attorney representing us “The Landlord” in Housing Court. RESPONSIBILITIES:Lease Enforcement / Court Agent • Tenant actions: address inquiries from tenants; receive rent payments; screen, batch then input checks into tenant’s accounts; complete rental verification forms/letters; review/process evictions; correspond daily with outside counsel to resolve Housing Court issues; review documents submitted by tenants regarding rent payments, • Evictions/Warrants/ Arrears: review eviction actions; schedule/cancel evictions with Marshals; schedule movers for evictions; follow up on signed or rejected warrants; screen monthly arrears report and start legal actions, • Follow up on all pending legal actions that are on the Due Dates Report (which includes DNAR, Stipulations, Non-Pays and Holdovers) and take appropriate action, • Enter/update all relevant details/action taken in Yardi, • Prepare audits needed for court and/or when requested by the tenants, • Represent landlord in all NYC Housing/Small Claims Courts as a witness and prepare the files and all necessary documents for our attorneys and witnesses; answer all inquiries from our outside counsel in a prompt manner, • Property Manager notification: update PM and Residential Property Administrator (RPA) about HPD cases/violations; notify PM and RPA about work tickets/repairs per court stipulations and follow up with management on pending cases to liaison with outside counsel on status of repairs for Court, • Court stipulations: document details after cases are returned from court; follow up on payments and defaults, • Update company personnel on all holdover proceedings, • Notarize documents when needed QUALIFICATIONS • Bachelor’s degree, • Exceptional attention to detail, • Proficiency with Microsoft Suite, Outlook and Excel, • Ability to work autonomously, be proactive and multi-task, • Excellent interpersonal, verbal, and written communication skills, • Knowledge of Yardi Voyager a plus, • Strong organizational skills, • Excellent time management skills, • Good follow up skills – acts with a sense of urgency, • Ability to manage the pressures of heavy workload Qualified candidates, please submit resume and cover letter. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. E/O/E

Job DescriptionSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success. What You'll Do • Own & Grow Your Book of BusinessManage a portfolio of NYC-based restaurant partners, owning adoption, health, renewals, and net revenue retention (NRR)., • Forecast renewals and expansion accurately, consistently hitting or exceeding quarterly targets., • Identify upsell, cross-sell, expansion, and referral opportunities, partnering with Sales to close., • Drive Adoption, ROI & RetentionLead onboarding reinforcement, ongoing enablement, and change management for operators and their teams., • Clearly translate Sauce’s impact into “orders gained,” “fees avoided,” and “profit protected.”, • Conduct data-driven QBRs, health checks, and in-person visits to reinforce value and uncover growth opportunities., • Be the Voice of the CustomerGather structured and unstructured feedback from restaurant partners., • Identify trends, diagnose root causes, and escalate insights to Product and Operations to improve the platform and customer experience., • Serve as a senior-level escalation point for high-impact or time-sensitive issues, ensuring fast resolution and clear communication., • Lead Cross-FunctionallyPartner closely with Onboarding to ensure smooth go-lives and early success., • Collaborate with Support, Sales, Marketing, and Leadership to share playbooks, best practices, and voice-of-customer insights., • Contribute to the evolution of CS processes, metrics, and playbooks as Sauce scales.What Sets You Up For Success, • 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships (SaaS preferred)., • Experience managing restaurant, hospitality, or multi-location SMB accounts is strongly preferred., • Strong understanding of off-premise ordering, delivery logistics, and restaurant unit economics., • Comfortable working in Salesforce, HubSpot, or similar CRMs, and fluent in Excel/Google Sheets for KPI analysis., • Confident, consultative communicator who can coach busy operators in person and over Zoom., • Highly organized, data-driven, and proactive—you anticipate issues before they become problems., • Comfortable traveling ~40% locally within the NYC market for onsite visits and relationship building., • Passion for helping local businesses grow and win., • Knowledge of Hebrew is a big plus.What We Offer, • Strong & Competitive Compensation Package, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job Description Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content, unlocking creativity through image recognition, automated versioning, and approval workflows. Air launched in March 2021 and is backed by world-class venture capital firms including Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. This role requires in-office attendance at least 3 days/week in New York City. The Role As a Customer Success Manager at Air, you’ll own a book of business, driving product adoption, expansion, renewals, and customer advocacy. You’ll act as a strategic partner to our customers, ensuring they achieve maximum value from Air while growing revenue through thoughtful account management. This is a revenue-generating role that blends relationship management with strategic business impact. We’re seeking a dynamic, customer-obsessed, and revenue-focused individual with a passion for building meaningful relationships and driving customer success. This role will include an quota with variable compensation, aligning your success with the company’s growth objectives. No complainers, no egos, no excuses. Just scrappy, customer obsessed hustlers who make magic happen. Key Responsibilities Customer Success: Manage a portfolio of customers through proactive, personalized account management focused on long-term success and actively identify upsell and cross-sell opportunities. Own Customer Growth: Increase Net Revenue Retention (NRR) by driving renewals, expansion and reducing churn. Drive Product Adoption: Lead onboarding, training, and customer engagement to increase feature adoption and maximize product value. Customer Advocacy: Build relationships with key decision-makers and serve as a trusted advisor by understanding customer goals, influencing their success strategies, and advocating for their evolving needs. Strategic Account Management: Conduct QBRs and build actionable success plans that align customer goals with product capabilities. Data-Driven Impact: Monitor customer health metrics (NPS, churn, product adoption) and develop strategies for retention and upsell opportunities. Cross-Functional Collaboration: Partner with Sales, Product, and Support to ensure seamless customer experiences and solve complex challenges. Requirements You are energetic, focused, and determined to succeed at the highest level. You bring grit and a positive attitude to work every day, knowing that working at a startup means no task is too small, and no challenge is too big. Experience • 3+ years of experience in Customer Success or Account Management, ideally within a B2B SaaS environment., • Proven track record of driving revenue through expansion, renewals, and product adoption., • Proven track record of exceeding quota and/or outperforming key target metrics., • Strong relationship management skills, with the ability to build trust and influence decision-makers at all levels., • Exceptional storytelling and presentation skills, with the ability to create polished, impactful, customer-facing materials like onboarding guides, QBRs and success plans., • A data-driven mindset with experience tracking key customer metrics (e.g. product usage, health score, customer engagement, expansion and retention.) Customer Satisfaction & Adoption: You don’t just meet goals — you exceed them. By driving product adoption and delivering standout support, you turn customers into enthusiastic partners who see real results and are excited to grow with you. Trusted Partnerships: You’re more than just a point of contact — you’re a business partner. Customers trust you because you deliver. You help them succeed, grow, and win, turning professional relationships into long-term success stories. Customer Magnetism: You’re the go-to person customers can’t help but trust. You show up, solve problems, and make their business better — not because it’s your job, but because you’re genuinely invested in their success. They know you’ve got their back and that working with you means winning together. How We Work at Air • Act like a driver: Take initiative and ownership without waiting to be told., • Work in public: Share ideas openly, get feedback early, and collaborate across teams., • Play to win: Aim high and bring creativity, adaptability, and focus to your work., • Say the hard thing: Give and receive feedback with clarity and respect. Why Air? • Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our ARR growth., • Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days., • Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY As a Client Success Manager, you are our clients' advocate within Sourcepass. Clients will reach out to you for a number of different reasons; to purchase new IT equipment, to escalate a service request, to discuss a new technology initiative within their organization, or to ask for a recommendation related to technology. In cases where you don't know the answer, you're the quarterback of the request, bringing in the right resources from within Sourcepass and ensuring the client receives the answers they need. Above all, you are managing the relationship with each of your clients and are working to ensure their experience with Sourcepass is a great one. This position reports to a Strategic Advisor. The salary for this position is $80,000+ (negotiable based on experience). This is a hybrid position with client visits in the Connecticut–New York area. RESPONSIBILTIES • Assist clients with reaching the right team members within Sourcepass as part of incident management process, • Develop strong relationship with key client contacts, • Execute on proactive client strategy activities, including annual technology assessments, development of IT budgets, tactical review calls, and staff surveys, • Internal quarterback for client escalations scaling across multiple departments, • Assist clients with management of vendor relationships, such as ISP services as part of office moves, • Address client questions with regards to ongoing invoicing, • Develop plans/scopes for the creation of client quotes, working in tandem with Solutions Engineering Team., • Handle all training of clients as part of new client onboarding and changes of client point of contact, • Train clients on the use of core technologies, such as the Microsoft Office 365 Suite, • Raise red flags with regards to at risk clients, • Manage open opportunities and closing of opportunities working with client contacts, • Bachelor's Degree or better from an accredited institution, • 5+ years of work experience, working within a technology services business or as part of an internal IT department, • Experience working with the Office 365 suite of products Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!

Job DescriptionCustomer Experience & Property Engagement ManagerFull-Time | Field-Based | New York City | Natural WirelessPosition Summary:Natural Wireless, a leading provider of building-wide high-speed Internet service, is seeking a proactive and personable Customer Experience & Property Engagement Manager to serve as the face of our company across a portfolio of high-rise residential buildings. This position is ideal for someone who excels in relationship management, enjoys engaging with diverse communities, and is passionate about delivering exceptional service experiences. In this role, you will maintain strong relationships with property managers, ensure ongoing visibility of Natural Wireless to residents, and support service adoption through on-site engagement and outreach.Key Responsibilities: • Act as the primary point of contact between Natural Wireless and property managers and building staff., • Visit assigned residential buildings regularly to maintain strong relationships and ensure resident satisfaction., • Educate property staff about Natural Wireless’ services, benefits, and value proposition., • Coordinate and execute on-site promotional efforts including lobby hours and resident events., • Develop tailored outreach strategies to maximize awareness and sign-ups within each building., • Track resident feedback, building-specific issues, and opportunities to enhance service delivery., • Collaborate with internal teams to address buildings’ management inquiries and service concerns., • Maintain detailed records of visits, events, and engagement metrics using Pipeline CRM., • Participate monthly team meetings at the South Hackensack, NJ headquarters and contribute to ongoing improvement initiatives.Qualifications:, • Excellent interpersonal, communication, and customer service skills., • Professional demeanor with the ability to engage with residents, leasing staff, and property management teams., • Highly organized and self-motivated with a strong attention to detail., • Experience in property management, residential services, hospitality, or customer engagement is a plus., • Familiarity with CRM systems (e.g., Pipeline CRM), Google Workspace, and Microsoft Office., • Ability to travel daily throughout NYC and occasionally attend evening/weekend events., • Able to lift up to 25 lbs for marketing displays or event materials.What We Offer:, • Competitive salary and comprehensive benefits package., • A dynamic, field-based role with flexibility and independence., • The opportunity to play a key part in expanding next-generation Internet services in NYC. YurnJq2tMS

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionThe Role We are looking for a Client Success Manager who will serve our existing customer base that includes a variety of distributed generation assets on the East Coast. You will report to our Senior Director of Client Success and work a hybrid schedule from either our HQ in Ridgewood, NJ, or the New York City office (Union Square area). Key responsibilities will include: • Serve as the primary point of contact for Scale customers, • Monitor and analyze energy and financial asset performance to ensure both internal and external goals are being met, • Identify ways to improve and optimize asset performance to enhance value for Scales customers, • Maintain contractual obligations under PPA, interconnection agreements, and energy service agreements, • Prepare and deliver monthly, quarterly, and annual performance summaries and presentations to customers, • Track performance KPIs, • Work directly with Scale’s customers to build and cultivate strong relationships, ensure operations and goals are aligned, and Scale’s assets are performing, • Coordinate with both internal teams and the customer for all post-installation support and service needs effectively and efficiently, ensuring a high customer satisfaction level, • Complete ad-hoc analysis based on customer needs and feedback, • Regularly gather customer feedback and liaise with Scale’s internal teams to incorporate feedback and enhance customer experience, • Continuously look for opportunities to add value to our customers, offering further energy services/energy solutions to customers, • Managing Scale’s third-party service providers and ensuring a strong understanding of each of their roles to facilitate timely and accurate resolutions if/when issues arise, • Handle customer questions and requests effectively, and proactively communicate with customers, handle service problems politely and efficiently, • Recognize problems and respond by systematically gathering information, sorting through complex issues, seeking input from others, and addressing the root cause of issues, • Make timely decisions to ensure high levels of customer satisfaction, • Ensure Scale’s assets are operating in compliance with all permits and coordinate any ongoing reporting requirements by local regulatory authoritiesTo be successful in the role, you should have:, • 3-7+ years of demonstrated experience being an asset manager, client success manager, or account manager in a clean energy or industrials environment, • Experience with managing distributed solar PV, BESS, natural gas generator, and/or EV charging projects preferred, • A fundamental understanding of energy markets, utility bill calculation, and DERs, • Baseline knowledge of electric infrastructure in commercial and industrial facilities, • Strong understanding of solar plant design, SCADA data, and O&M principles., • Financial modeling and energy performance analytics proficiency (Excel, Power BI, etc.), • The ability to succeed in ambiguous and autonomous environments, • Strong relationship-building skills and willingness to travel to client meetings when needed, • Excellent customer service skills, • Sound decision-making with the ability to balance both short-term and long-term needs, • The ability to manage ambiguity and relay complex concepts in a simplified manner, • Familiarity with asset management platforms and monitoring systems, • Excellent communication, reporting, and stakeholder management skills

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to our Senior Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $66,000 to $112,000 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job DescriptionSalary: Customer Success Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. Customer success is a new and strategic department at GTreasury with a clear objective to facilitate the adoption of new products or services, reduce risk and churn, and support expansion within existing accounts. As a GTreasury Customer Success Manager, you are a critical part of our customers adoption and ongoing satisfaction. You will play a pivotal role in ensuring our customers achieve their desired outcomes (value realization) with the use of our solutions. When customers are successful GTreasury benefits through increased customer retention, solution expansion, and advocacy. As part of the Global Customer Support Team, you will help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of GTreasury solution against our customers' initiatives to deliver positive business outcomes. This includes end-to-end customer life cycle where youll manage customer adoption and growth, health, and retention in partnership with your Account Manager. This is a great role for someone who wants to be part of developing a customer success organization. What Were Looking For: • Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success., • Question asking and problem solving: Success plans are never the same for each customer, and so the magic lies in asking the right questions and translating into a plan that shows value., • Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. Were looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills. What You Will Do: • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value., • Be accountable for enabling customers to achieve their desired outcomes, setting them up for success during critical moments that matter in the journey, as evidence over time through product adoption., • Co-create Value Achievement & Success Plans with your customers to develop a deep understanding of their business, primary business outcomes, and tangible success metrics., • Develop, automate and scale customer lifecycle events including kickoff/onboarding, business review, feature announcements, utilization and user engagement., • Address customer inquiries, manage obstacles, and identify ways to drive additional value., • Establish periodic touchpoints to ensure customers are informed, remain engaged, and solicit general feedback., • Be an advocate and voice for our customers internally and partner with cross-functional teams to facilitate successful implementation, adoption, expansion, and renewals., • Work in partnership with Operational, Product, Engineering, Sales, and Support teams to provide customer feedback and ensure requests are resolved in a timely manner Skills & Requirements: • 5+ years of customer success, service, product, account management, or software sales experience in a B2B SaaS Solutions environment, • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C-level stakeholders while navigating tough conversations, • Strong presentation and communication skills, verbal and written, • Project management skills, with proven results working as a reliable advisor to drive business value for customers, • Highly data-driven with a dedication to following processes, • Intellectually curious and enjoys creative problem solving., • Passionate about driving and tracking a consistent engagement process with all customers in your portfolio, • Flexible approach, able to operate effectively with uncertainty and change Education Requirements: • Bachelors degree preferred, or equivalent experience What You Will Get: * • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work., • A great management team and reporting structure that supports you and your growth., • A culture of open collaboration and problem solving, • An empowered role on the success team, responsible for driving business value., • Great benefits and culture., • Our benefits include:, • Salary: The expected annual median salary for this role is $105,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location., • Excellent medical, dental and vision insurance options, • HSA and FSA options + company HSA contributions, • 401K matching, • 100% paid parentalleave, • 15 paid holidays + competitivePTO, • Flexible work environment About GTreasury: GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the worlds most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.