Remote customer service jobs in Wichita, Kansas - Page 4Create job alerts

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you fluent in Spanish and English and passionate about helping others? We’re looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages. If you thrive in a fast-paced environment and enjoy solving problems, we’d love to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage inbound and outbound calls in both Spanish and English., • Provide clear and accurate communication across both languages., • Assist customers with billing inquiries, account updates, and general support., • Document customer interactions with precision and attention to detail., • Escalate complex issues to the appropriate teams when necessary., • Adhere to company policies and procedures during all customer interactions., • Achieve daily and monthly performance targets. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or GED., • Bilingual fluency in English and Spanish (spoken and written)., • Strong listening and interpersonal communication skills., • Ability to work flexible shifts, including weekends and holidays. Previous experience in a bilingual customer service or call center role.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a results-driven sales professional with a passion for customer engagement? We’re hiring Customer Account Representatives to support inside sales programs for some of the largest brands in retail, telecommunications, and software. In this full-time role, you’ll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services. If you thrive in a fast-paced environment and love turning conversations into conversions, this is the opportunity for you. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound sales calls and respond to inbound inquiries from interested prospects, • Follow up with leads and existing customers to drive engagement and retention, • Listen actively to customer needs and provide tailored product recommendations, • Resolve service-related concerns using internal systems and cross-functional collaboration, • Accurately document customer interactions and manage account updates, • Follow client-specific scripts, policies, and compliance procedures, • Handle sensitive information with confidentiality and professionalism, • Escalate complex issues to the appropriate support teams, • Deliver first-call resolution through effective communication and problem-solving, • Stay current with program updates through training and team meetings, • Maintain consistent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Highly reliable and punctual, • Strong problem-solving, negotiation, and conflict resolution skills, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask, self-manage, and adapt in a fast-paced environment, • Team-oriented with strong interpersonal skillsPreferred, • 1+ year experience in customer service, inside sales, technical support, chat, or administrative roles in a contact center, • Experience in state or federal work environments

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, you will play a vital part in assisting individuals impacted by severe flooding. This position is an excellent opportunity for those who are passionate about providing exceptional customer support and helping communities recover during challenging times. This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check. Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Available Shifts: * 7:00 AM to 4:00 PM CST * 10:00 AM to 7:00 PM CST * Flexibility to work assigned shifts is required. Training: * A comprehensive 6-week training program is provided. * Attendance for the full duration of the training is mandatory; no time off is allowed during this period. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Assist callers impacted by severe flooding, providing empathetic and effective support., • Respond to customer inquiries and provide accurate and helpful information., • Resolve customer issues in a timely and professional manner., • Document all interactions thoroughly and accurately., • Maintain confidentiality and handle sensitive information appropriately., • Escalate complex issues to the appropriate department or supervisor as needed., • Provide follow-up communication to ensure customer satisfaction., • Stay informed about company policies, procedures, and service updates., • Participate in team meetings and training sessions to enhance service quality., • Offer feedback and suggestions to improve customer service processes. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * High school diploma or equivalent; college education is a plus. * Strong communication and problem-solving skills. * Previous customer service experience preferred. * Ability to handle high-stress situations calmly and effectively. * Must pass a Level 2 fingerprint background check.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for helping customers and driving results? We’re looking for Customer Service Representatives to support outbound sales campaigns for top-tier commercial clients across both consumer and business programs. In this role, you’ll connect with prospects and existing customers via outbound calls, providing product information, upselling services, and strengthening client relationships. This is your chance to represent some of the world’s most recognized brands across exciting, fast-paced projects. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound calls to customers and prospects with professionalism and enthusiasm, • Identify customer needs and deliver tailored product recommendations, • Upsell and cross-sell services to maximize customer value, • Resolve inquiries using internal systems and team collaboration, • Document customer interactions and claims accurately, • Follow scripts, policies, and compliance procedures, • Handle sensitive information with care and confidentiality, • Escalate complex issues to the appropriate support teams, • Stay informed on program updates through training and team meetings, • Meet attendance and scheduling expectations consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Minimum age: 18 years, • High school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Excellent problem-solving and conflict resolution abilities, • Customer-focused mindset with empathy and patience, • Ability to multitask and self-manage in a fast-paced environment, • Team-oriented with strong interpersonal skillsPreferred, • 1+ year experience in customer service, sales, technical support, or administrative roles (especially in a contact center), • Experience in state or federal work environments

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards of preparedness and efficiency. Spanish-speaking skills would be a valuable asset for this position. This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check. Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Shift Pattern: * 7:00 AM to 4:00 PM CST * 10:00 AM to 7:00 PM CST • Flexibility to work assigned shifts is required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Conduct 6-week training sessions for new contact center support agents as part of the Federal Disaster Support program. * Develop, update, and maintain training materials to align with program objectives and evolving needs. * Deliver engaging and effective training sessions that equip agents with the skills and knowledge required for success. * Monitor and assess trainee progress, providing constructive feedback and additional support as needed. * Collaborate with team leads and supervisors to identify training needs and address performance gaps. * Ensure training materials and sessions comply with program guidelines and industry standards. * Act as a point of contact for training-related inquiries and provide ongoing support to agents post-training. * Maintain accurate training records and generate reports on trainee performance and program outcomes. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • A degree or certification is preferred but not required. At least 2 years of experience in a contact center environment. * Previous training experience is preferred. * Supervisory experience is a plus. * Strong communication and presentation skills. * Ability to create and adapt training materials to meet diverse learning needs. * Proficiency in using training tools and contact center software. * Strong organizational and time management skills. * Spanish-speaking skills are a plus.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for helping others and driving results? We’re seeking Sales Representatives to support a variety of outbound and inbound sales programs for leading commercial clients. In this role, you’ll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether you're experienced or just starting out, our industry-leading training will equip you with the tools to thrive in a fast-paced, rewarding environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Engage with customers via inbound and outbound calls with professionalism and enthusiasm, • Understand customer needs and recommend appropriate products or services, • Upsell and cross-sell to existing customers to maximize value, • Research and resolve customer issues using internal systems and team collaboration, • Accurately document customer interactions and manage account details, • Follow scripts, policies, and compliance procedures, • Handle sensitive information with confidentiality and care, • Escalate complex issues to the appropriate support teams, • Stay current with program updates through training and team meetings, • Maintain excellent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office and Windows OS, • Dependable, punctual, and self-motivated, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy and patience, • Ability to multitask and adapt in a fast-paced environment, • Team-oriented with excellent interpersonal skillsPreferred (Not Required), • 1+ year experience in customer service, sales, technical support, or administrative roles, • Experience in a contact center or government-related work environment

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes Responsibilities Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process transactions accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Accurately document customer interactions and follow established procedures, • Adhere to scripts, policies, and compliance standards, • Maintain confidentiality and handle sensitive information responsibly, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance and scheduling expectations Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team-oriented with strong interpersonal skills

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles, • Prior experience with contact centers or government-related accounts

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator who thrives on helping others and achieving goals? If you're driven, customer-focused, and ready to grow, we want you on our team! We’re hiring Sales Agents who are eager to make a difference and build a rewarding career. With our award-winning training, supportive culture, and unlimited earning potential, you’ll be set up for success from day one. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Engage with customers via inbound and outbound calls with professionalism and empathy, • Deliver tailored solutions by understanding customer needs and recommending services, • Resolve inquiries efficiently by collaborating with internal teams, • Manage customer accounts and process orders accurately using our systems, • Maintain detailed records and follow company procedures, • Uphold privacy standards and handle sensitive information responsibly, • Escalate complex issues to the appropriate departments, • Stay up-to-date through ongoing training and team meetings, • Demonstrate reliability with excellent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18+ with a high school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Familiarity with Microsoft Office and Windows OS, • Dependable, punctual, and goal-oriented, • Excellent problem-solving and customer service skills, • Empathetic, patient, and responsive to customer needs, • Ability to multitask and manage time effectively, • Positive attitude and team spirit, • Comfortable working in a fast-paced, dynamic environment

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide information to customers about various healthcare options and insurance policies., • Help customers choose the appropriate insurance policy that fits their needs., • Engage with customers to understand their requirements and provide relevant solutions., • Ensure that all activities and advice comply with insurance regulations and company policies., • Deliver high-quality service to ensure customer satisfaction and retention., • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions., • Maintain accurate and up-to-date customer information and documentation., • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers., • Promote various insurance products and services to meet sales targets and business objectives., • Resolve any concerns that customers may have with their insurance policies., • Work closely with other team members and departments to ensure a cohesive customer service and policy management approach., • Participate in ongoing training and professional development to maintain licensure and improve skills. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the following qualities: • High school diploma or GED, • Must hold a valid Healthcare Insurance License, • Previous call center experience is preferred., • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook., • Excellent oral and written communication skills., • Strong organizational abilities and interpersonal skills., • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively., • Capable of functioning efficiently in a fast-paced environment., • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed), • Two 21" monitors are needed., • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required., • Wireless connections, including encrypted ones, are not allowed for accessing the client's Work at Home systems., • You must provide your own headset. Specific models will be recommended during the interview process.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a motivated and detail-focused Junior Accountant to join our finance team. This role is dedicated to supporting our Marketforce team. This entry-level role is ideal for someone looking to grow their accounting career in a fast-paced, service-oriented environment. You’ll be responsible for assisting with day-to-day financial transactions, reconciliations, and reporting activities, helping ensure accuracy and compliance across our accounting processes. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities • Pulling daily and monthly reports for reconciliations across seven different agencies., • Reconciling daily and monthly payment trackers to ensure all payments are accurately posted., • Identifying and resolving payment discrepancies during daily reconciliations., • Processing daily payment returns and keying payments efficiently., • Ensuring the integrity and accuracy of financial data Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Strong attention to detail and the ability to work efficiently in a fast-paced environment., • High school diploma, plus some tertiary qualification in finance (e.g., associate's degree, certificate, or coursework in accounting or finance)., • Proficiency in multitasking and self-directed work., • Basic skills in Microsoft Word and PDF applications., • Advanced skills in Microsoft Excel, including knowledge of formulas and data analysis., • Experience with payment reconciliations involving payment processors, banks, and systems of record., • Trustworthiness and discretion.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring call center insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Primary contact for inbound/outbound sales via multiple channels, • Apply underwriting and eligibility guidelines to correctly price, and bind, policies according to established procedures, • Demonstrates a commitment to customer service, adding new customers while maintaining service levels and looking for multi-lining opportunities with existing accounts, • Leverages sales, marketing, and influence skill set to assist with acquisition and retention of policyholders, • Escalates problems or inquiries as needed, • Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention, • Leverages opportunities to expand customer interactions to learn more about the customers current and future needs, • Uses multiple applications to gather the necessary information and notify business partners regarding messages, inquiries, and claim reporting, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus commission) If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too—and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We don’t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment. We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen. The Problem with Most Insurance Jobs: Let’s be real—most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable. At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when they’re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training." Here, we actually mean it. And we have a proven track record of success to back it up. What We Offer: A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. You’ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you. Key Responsibilities: Present and sell insurance products to new and existing customers. Reach out to potential clients who have requested coverage. Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions. Who We're Looking For: Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients. You’re deadline-driven, detail-oriented, and dedicated to delivering results. Integrity and a strong work ethic are a must. We’re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If you’re ready to take control of your future and create a career you can be proud of, we’d love to connect. Why Choose Us? True Agency Ownership: Here, you’ll have the chance to own your business—contractually protect what you build. Game-Changing Lead Program: We provide the industry’s best leads, generated in-house and heavily subsidized to help you succeed. Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. You’ll have a system to follow at every step of the way. Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one. Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry. World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered. Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited. A Few More Details: This role does require a Life and Health Insurance License, but don’t worry—we’ll help you obtain it through a streamlined online course that takes just 7-10 days. Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance. Ready to Build Your Future with Us? If you're ready to make a difference—not just in your own life, but in the lives of others—apply today. We can’t wait to see how you define success. About Kimbrell Agency: Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history. Company website:

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will identify needs the customers may have and help them to upgrade products or services while actively listening to find the best solution in an efficient manner. You will have the opportunity to become a licensed insurance agent through our industry-leading training. This is an excellent opportunity for you to start your career with us. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring licensed insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description COMPLETE THE ASSESSMENT AFTER SENDING YOUR RESUME TO QUALIFY FOR AN INTERVIEW To be clear, we are not looking for clock in watchers, dabblers or people who need to be managed very hour of the day. However, if you are looking for a careernot just a jobwith real growth, mentorship, and ownership potential? Ryan Barber Insurance Agency is seeking motivated, coachable individuals to join our team as Remote Insurance Agents (Protgs). This role is designed for individuals who want to learn the insurance business from the ground up, follow a proven system for success, and ultimately train to become their own agency owner. What We Offer: Remote / Work-from-Home Position Warm & Provided Leads No cold prospecting required Proven Training Structure Step-by-step system for success Ongoing Mentorship & Coaching Fast-Track to Agency Ownership Competitive Commission-Based Pay + Growth Opportunities Flexible Schedule Benefits Annual Base Salary + Commission + Bonus Opportunities Work from Home Flexible Schedule Career Growth Opportunities Retirement Plan Hands on Training Mon-Fri Schedule Responsibilities Your Role: Consult with clients to identify their insurance needs Educate customers on coverage options Help protect families and businesses with the right policies Follow our proven sales and service process Participate in training and development programs Grow into leadership and agency ownership opportunities Who Were Looking For: Self-motivated and goal-driven Coachable with a positive attitude Strong communication skills Comfortable working remotely Sales or customer service experience (preferred, not required) Must be willing to obtain (or already have) an insurance lice Requirements Career Path: This is more than a sales role. Our Protg program is designed to train future agency owners. Youll learn: How to build and manage a book of business Leadership and team development Business operations Long-term growth strategies If youre ready to build a career with real upside, structure, and ownership potentialwe want to hear from you. Apply today and take the first step toward owning your future.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Spanish-speaking Licensed Health Insurance Agent. As a key member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through the process of selecting and enrolling in health plans. This position requires a deep understanding of health insurance products, along with the ability to communicate complex information clearly and efficiently in Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide information to customers about various healthcare options and insurance policies., • Help customers choose the appropriate insurance policy that fits their needs., • Engage with customers to understand their requirements and provide relevant solutions., • Ensure that all activities and advice comply with insurance regulations and company policies., • Deliver high-quality service to ensure customer satisfaction and retention., • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions., • Maintain accurate and up-to-date customer information and documentation., • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers., • Promote various insurance products and services to meet sales targets and business objectives., • Resolve any concerns that customers may have with their insurance policies., • Work closely with other team members and departments to ensure a cohesive customer service and policy management approach., • Participate in ongoing training and professional development to maintain licensure and improve skills. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the following qualities: • High school diploma or GED, • Must hold a valid Healthcare Insurance License, • Previous call center experience is preferred., • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook., • Excellent oral and written communication skills., • Strong organizational abilities and interpersonal skills., • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively., • Capable of functioning efficiently in a fast-paced environment., • Dependable in completing assignments and maintaining attendance. Requirements: • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed), • Two 21" monitors are needed., • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required., • Wireless connections, including encrypted ones, are not allowed for accessing the client's Work at Home systems., • You must provide your own headset. Specific models will be recommended during the interview process.

Job Description:\n\nBLUBERI VALUES: We Are the New School Clarity and Transparency Find It, Fix It, Own It Standard Operating Success Easiest Company to do Business With It’s A Team Sport Celebrate Wins, But Never Be Satisfied About the Company: Headquartered in Las Vegas and backed by more than 25 years of industry experience, Bluberi is an inventive company that is dedicated to developing and delivering the highest quality casino gaming experience to players and operators. Our team is comprised of seasoned, multi-talented innovators who are focused on bringing gaming to life with entertaining games and high-performing cabinets. We are the risk-taking spirit of gambling, and we add imagination and innovation to everything we create. About the Team: At Bluberi, we focus on one thing: bringing the wonderful world of gaming to life. Driven by passion and supported by our dedication to new ways of thinking, we develop original gaming experiences that demand attention. Inspired by our players and love of gaming, we aim to entertain by incorporating interactive technology and electrifying imagery. Summary: Bluberi gaming is seeking a Field Services Technician. The Field Services Technician is responsible for servicing Bluberi gaming equipment and will be part of our professional Field Service team. Essential Functions: Customer Communications Deliver the highest level of customer experience through effective communications and professional service interactions with bluberi customers. Maintain contact with the customer on a regular basis while performing work on their machines, including follow-up after work is completed. Service Activities: Install, setup, maintain and reconfigure gaming products. Troubleshoot malfunctioning equipment to the Failing Replaceable Unit (FRU) returning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. Order replacement parts and supplies. Manage parts return to disposition location using appropriate packing materials and shipping services. Perform periodic preventative maintenance services to promote continuous operation of Bluberi equipment. Responsible for required daily paperwork, including Field service Reports, Time Sheets, Expense Reports and post installation documentation. Responsible for transporting, installing, and maintaining Bluberi gaming equipment, replacement parts, tools, and other equipment in an organized and structured manner. Responsibly manage remote warehouse of repair components and engage with monthly, quarterly and annual cycle counts and physical inventory requests. Execute all necessary paperwork for part transfers, orders and usage. It is highly likely that there will be long periods of driving from one job site to the next, with frequent overnight stays Perform floor walk-throughs while on site at customer locations to observe bluberi games and ensure they are fully functional and properly configured. Take appropriate actions where necessary, to correct equipment operation. Perform other tasks and duties as assigned by the supervisor Internal Interactions: Responds to dispatches and drives to customer locations within a specified area to repair gaming equipment and communication devices. Works closely with scheduling to understand upcoming customer equipment activities including; installations, conversions, removals or Preventative Maintenance. Manages all travel requirements necessary to support these scheduled events. Communicate effectively and efficiently with Bluberi scheduling and dispatch. Accurately report service activity, arrival and departure times and problems, details, and resolutions of failures (to Dispatch or within the Service Management application). Work closely with Product Management and Sales to provide quality feedback on specific field activities via established communication channels. Attend weekly meetings with the Field Service organization to listen and interact with team members sharing relevant information to improve bluberi’s collective service capabilities. Skills Required: Ability to interact with coworkers and customers in a courteous and professional manner, including problem resolution and decision making Must possess Basic problem analysis and troubleshooting skills. Must be able to climb, lift and carry equipment weighing up to fifty (50) pounds. Must be able to sit and drive for prolonged periods of time. Demonstrate dexterity when working with tools and working with moving parts and electrical current. May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. Must be able to sit, stand, crouch, bend, reach, kneel, lie prone, hold, push, pull and lower as necessary Ability to safely use common hand tools including the following: screw drivers, nut drivers, wrenches, hammers, center punches, drills, multimeters and polarity checkers Ability to follow detailed written and verbal instructions and technical manuals, including block diagrams and basic schematics Must have a valid driver's license and be able to obtain CDL if necessary Have basic written communication skills in the English language. Have basic verbal communications skills using the English language. Has basic customer service skills including: Listening skills, ability to empathize with customer, sensitivity to delivery tone and how to communicate in various situations. Required Education:High School Diploma/GED Technical or I.T. related training or education is a plus. Experience Required:4+ years of electronics, repair, field, or related industry experience Degree or certification in Gaming-related field highly preferred. Preferred Education and Experience: Familiarity with the casino gaming industry is considered a strong plus. Knowledge of programming languages such as Python and/or R for advanced data analysis. Strong statistical analysis skills, including but not limited to regression analysis, cluster analysis, and hypothesis testing. Excellent verbal and written communication skills for presenting findings and collaborating with both internal teams and external customers. High level of accuracy and attention to detail, especially when handling complex data and making recommendations. Prior experience in roles requiring client or customer interactions, especially in presenting data-driven insights. Licensing: Must be able to obtain licensing approval by tribal and/or state gaming regulators Training: Deliver basic training to new customers on servicing / maintaining Bluberi equipment. Attending driver training and following Bluberi vehicle policy regarding the use and maintenance of the company vehicle. Attend continual training events and programs to maintain proficiency with servicing Bluberi gaming equipment. Work Environment: May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. May be exposed to secondhand smoke. Physical Demands: Manual Dexterity: The ability to manipulate and handle small components and parts of slot machines, including buttons, switches, and electronic components, is essential. Lifting and Carrying: Field technicians may be required to lift and carry heavy equipment, such as slot machines or replacement parts, which may weigh up to 50 pounds or more. Standing and Walking: The job often involves long periods of standing and walking, as technicians move between different slot machines or gaming areas. Bending and Kneeling: Technicians may need to bend down or kneel to access and repair components located at the base of the slot machines. Fine Motor Skills: Precise adjustments and repairs may require steady hands and fine motor skills, especially when working with delicate electronics. Visual Acuity: Good vision, including the ability to distinguish colors and small details, is crucial for diagnosing and repairing slot machine issues. Hearing: Technicians should have adequate hearing to detect any unusual sounds or malfunctions in the machines. Communication Skills: Clear verbal and written communication skills are necessary for documenting repairs, interacting with customers or casino staff, and providing instructions or reports. Climbing: Some slot machines may be stacked or positioned in high places, requiring technicians to safely climb ladders or use aerial lifts. Stamina: The job may involve working in noisy and fast-paced casino environments for extended periods, so physical stamina is important. Safety Awareness: Technicians must adhere to safety protocols, including using personal protective equipment (PPE) when necessary, to prevent injuries while working with electrical equipment. Driving: A valid driver's license and the ability to drive to various casino locations for on-site repairs may be required. Must be able to sit and drive for prolonged periods of time. Work Environment: May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. May be exposed to secondhand smoke. Travel Required: Yes, 100% Locations: Throughout Kansas & Nebraska areas Employment at Will Employment at Bluberi is on an at-will basis unless otherwise stated in a written individual employment agreement signed by Bluberi’s CEO. This means you and/or Bluberi have the right to terminate employment at any time for any reason with or without cause or notice, as applicable to federal or state law. Nothing in this guide creates or is intended to create an employment agreement, express or implied. Nothing contained in this, or any other document provided to you is intended to be, nor should it be, construed as a contract that employment or any benefit will be continued for any period of time. In addition, no company representative is authorized to modify this policy for any individual or to enter into any agreement, oral or written, that changes the at-will relationship. Immigration Law Compliance Bluberi is committed to full compliance with the federal immigration laws. These laws require all individuals to complete an employment eligibility verification procedure when hired. All new Team members are required to electronically complete and sign an I-9 form and furnish original documentation for proof of identity and proof of eligibility to work in the United States within (3) business days of their first day of employment. Changes in immigration status must be reported to HR as soon as they occur. Equal Employment Opportunity Employer Bluberi is an equal employment opportunity employer. Our policy is to select, place, train and promote the best qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all of our employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as sex, color, race, ancestry, religion, national origin, age, disability unrelated to the ability to perform the essential functions of the job, veteran status, sexual orientation, citizenship status, or other protected group status. This equal employment opportunity policy applies to all Bluberi activities, including, but not limited to, recruiting, hiring, training, transfers, promotions, wages, and benefits. Creativity, innovation, imagination and curiosity are naturally inclusive. Bluberi values and respects all teammates and knows diversity makes us better and helps us achieve our goals. Americans with Disabilities Act (ADA) and Reasonable Accommodation Bluberi is committed to the fair and equal employment of individuals with disabilities under the ADA. It is Bluberi’s policy to provide reasonable accommodation to qualified individuals with disabilities unless the accommodation imposes an undue hardship on the company. Bluberi prohibits any harassment of, or discriminatory treatment of, employees or applicants based on a disability or because an employee has requested reasonable accommodation. In accordance with the ADA, reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. A Bluberi employee or applicant with a disability may request an accommodation from the HR department and should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The company then will review and analyze the request, including engaging in an interactive process with the Bluberi employee or applicant, to identify if such accommodation can be provided, or if any other possible accommodations are appropriate. If requested, the individual is responsible for providing medical documentation regarding the disability and possible accommodation. All information obtained concerning the medical condition or history of an applicant or Bluberi will be treated as confidential information, maintained in separate medical files, and disclosed only as permitted by law. It is the policy of Bluberi to prohibit harassment or discrimination based on disability or because an individual has requested reasonable accommodation. Bluberi prohibits retaliation against individuals for exercising their rights under the ADA or other applicable civil rights laws. Team members should use the procedures described in the Anti-Harassment/Non-Discrimination Policy to report any harassment, discrimination, or retaliation they have experienced or witnessed. Employment Classification To determine eligibility for benefits and overtime status and to ensure compliance with federal and state laws and regulations, Bluberi uses the following classifications. Employment classifications are based on the guidelines of the Fair Labor Standards Act (FLSA) and, as circumstances dictate, Bluberi may review or change employment classifications at any time. Exempt: Exempt Team members are paid on a salary basis and are not eligible to receive overtime pay. Non-exempt: Non-exempt Team members are paid on an hourly basis and are eligible to receive overtime pay for overtime hours worked. Regular, full time: Team members who are not in a temporary status and work a minimum of 30 hours weekly and maintain continuous employment status. These Team members are eligible for the full-time benefits package and are subject to the terms, conditions, and limitations of each benefits program. Regular, part time: Team members who are not in a temporary status and who are regularly scheduled to work less than 30 hours weekly, but at least 20 hours weekly, and who maintain continuous employment status. Part-time Team members are eli

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an Experienced Accountant to manage financial operations, reporting, and compliance for our BPO business. You’ll play a key role in supporting strategic financial decisions. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Prepare monthly, quarterly, and annual financial statements., • Manage accounts payable, receivable, and payroll processes., • Ensure compliance with tax regulations and financial reporting standards., • Support budgeting, forecasting, and variance analysis., • Assist with internal and external audits., • Maintain accurate financial records and documentation., • Collaborate with leadership on financial planning and strategy. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification, • 3+ years of accounting experience, preferably in a BPO or service-based industry., • Proficiency in accounting software (e.g., QuickBooks, Sage, Xero)., • Strong attention to detail and analytical skills., • Knowledge of IFRS or GAAP standards.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring licensed insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience. Key Responsibilities * Respond to traveler inquiries and provide assistance across communication channels * Support booking updates and special travel requests * Share clear details about travel policies and trip preparation * Monitor upcoming trips and confirm arrangements with clients * Maintain professional and courteous communication at all times Ideal Candidate * Strong customer-service mindset * Clear written and verbal communication skills * Detail-oriented and dependable * Comfortable working independently in a remote setting * Ability to adapt to digital booking and communication platforms What We Offer * 100% remote role * Flexible hours * Structured training resources * Collaborative team atmosphere * Growth opportunities within the organization

What Were Looking ForStrong communication and customer service skills. Do you love to travel and plan trips? Were looking for enthusiastic and detail-oriented Remote Travel Agents to join our growing team. Self-motivated with the ability to work independently in a remote setting.

Work From Home Administrative Data Entry - Remote Work From Home - Data Entry / Typing - Customer Service Part Time - Entry Level - Start Now - Fully RemoteThank you for your interest in our job listing - please review and if interested we would love you to move forward - we have ongoing multiple op

About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. Qualifications High school diploma or equivalent Excellent customer service skills Strong communication and interpersonal skills Ability to work independently and

Gazette Job Posting :About the JobCustomer Service Representative- Full-TimeHelp us help customers manage their subscriptions. Training will be done remotely via ZOOM. You will assist customers with filing complaints, addressing billing inquiries, opening / closing accounts, and resolving fulfillmen

Remote Customer Service SpecialistBy joining Sedgwick, you'll be part of something truly meaningful. SCHEDULE:Sun/Mon/Tues/Wed/Fri 9:30am6:30pm ESTPRIMARY PURPOSE:To provide exceptional customer support on Sedgwick's primary temporary housing line by assisting policyholders, adjusters, and partners

Job DescriptionAbout the Role Rudyb Travel is seeking a Luxury Travel Specialist to deliver elevated, white-glove service to our discerning clientele. In this remote, client-facing role, you will curate seamless travel experiences while serving as a trusted point of contact from initial consultation through post-travel follow-up. This position is ideal for a polished professional who is service-driven, detail-oriented, and passionate about creating exceptional, personalized travel experiences. Key Responsibilities • Provide high-touch, concierge-level support to clients, • Coordinate bespoke luxury travel arrangements and customized itineraries, • Manage booking details with precision and discretion, • Communicate proactively to ensure a seamless client experience, • Resolve inquiries with professionalism, empathy, and efficiency, • Maintain accurate client records and booking documentationQualifications, • Strong communication and interpersonal skills, • Experience in customer service, hospitality, or luxury service environments preferred, • High attention to detail and organizational excellence, • Professional, polished, and client-focused demeanor, • Comfortable working independently in a remote setting, • Passion for luxury travel and exceptional service deliveryWhat We Offer, • 100% remote work environment, • Flexible scheduling, • Growth opportunities within a luxury travel brand, • Access to exclusive industry perks Rudyb Travel is an Equal Opportunity Employer committed to diversity and inclusion.

Job Description Position: Destination Specialist Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable travel experiences for our clients. We are dedicated to providing personalized and high-quality services to our customers, and we are looking for a talented Travel Planner to join our team as a remote employee. Job Description: As a Destination Specialist, you will be responsible for designing and organizing travel itineraries for our clients. You will work closely with our clients to understand their travel preferences and budget, and then use your expertise and knowledge to create customized travel plans that meet their needs. Responsibilities: • Communicate with clients to understand their travel preferences, budget, and any special requests or requirements, • Research and gather information on destinations, transportation, accommodation, and activities, • Create detailed and personalized travel itineraries for clients, including flights, transfers, accommodations, activities, and any other necessary arrangements, • Provide excellent customer service to clients before, during, and after their trip, • Stay up-to-date on travel trends, popular destinations, and any changes in travel regulations or requirements, • Collaborate with other team members to continuously improve our services and offerings, • Handle any issues or emergencies that may arise during a client's trip Requirements: • Excellent communication and interpersonal skills, • Strong organizational and time-management abilities, • Ability to work independently and remotely, • Customer-oriented mindset and a passion for creating unforgettable travel experiences Benefits: • Competitive earnings potential., • Flexible work schedule and the ability to work remotely, • Opportunities for career growth and development, • Work with a dynamic and passionate team, • Discounted travel opportunities for personal use If you have a passion for travel and love creating unique and memorable experiences for others, we would love to have you on our team at True Adventure Travel. Apply now and join us on our journey to provide exceptional travel services to our clients.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding our market presence, building strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients. As VP of BPO Sales, you will play a critical role in shaping the company’s growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Strategic Sales Leadership Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO. * Enterprise Client Acquisition Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs. * Relationship Management Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships. * Solution Development Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value. * Market Expansion Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space. * Sales Team Development Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives. * Performance Management Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance. * Cross-Functional Collaboration Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements. * Budget Oversight Manage the sales budget, ensuring optimal resource allocation and ROI. * Industry Representation Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Marketing, or related field; MBA preferred, • 10+ years of progressive sales experience, with at least 5 years in the BPO industry, • Proven success in selling complex outsourcing solutions to enterprise clients, • Track record of exceeding revenue targets in competitive environments, • Expertise in long sales cycles, high-value contract negotiation, and consultative selling, • Exceptional leadership, team-building, and strategic planning skills, • Strong communication, presentation, and relationship-building abilities, • Proficiency in CRM systems and sales analytics tools, • Deep understanding of BPO operations, market dynamics, and client needs, • Willingness to travel extensively for client meetings and industry events, • Ability to foster a culture of innovation, accountability, and continuous improvement

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Team Lead who will provide daily leadership, direction, and support to our front-line Specialists. This individual will play a key role in monitoring performance, delivering consistent coaching, and fostering an engaged, high-performing team environment. The ideal candidate will ensure that Specialists are fully supported in meeting operational targets and equipped to consistently deliver an exceptional customer experience across every interaction. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provides daily leadership and support to a team of approximately 12 agents, ensuring they have the guidance and resources needed to perform at a high level., • Maintains direct familiarity with the customer experience by personally handling customer inquiries for at least 5% of work time., • Reviews individual and team outcomes regularly, using KPI and quality insights to drive meaningful improvements in performance., • Delivers real‑time coaching, constructive feedback, and targeted development to help Specialists grow and consistently meet expectations., • Oversees attendance, schedule adherence, and productivity to maintain operational consistency and team effectiveness., • Identifies performance patterns, emerging risks, and potential barriers to success, escalating them to leadership or support teams when necessary., • Fosters a positive, accountable, and results‑oriented team culture where Specialists are engaged, motivated, and aligned with overall service goals. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 2 years in a contact center environment with prior leadership or senior agent experience., • Demonstrated coaching and mentoring skills with measurable performance improvement., • Strong understanding of call center metrics (AHT, CSAT, QA, adherence, etc.)., • Ability to analyze performance metrics and implement action plans., • Effective conflict resolution and engagement capabilities., • Strong organizational skills with the ability to manage multiple priorities., • Leadership development or supervisory training certification., • Experience supporting escalations or client‑facing communications., • Exposure to performance management frameworks or engagement programs.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dynamic, visionary, and results-driven SVP of Sales to lead our global sales organization. This high-impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long-term business objectives. As a key member of the executive leadership team, the SVP will oversee all aspects of sales operations, business development, and market expansion—delivering transformative outcomes across multiple industries and geographies. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Strategic Vision & Execution Define and implement a forward-looking sales strategy to achieve revenue, market share, and growth objectives. * Leadership & Team Development Build, mentor, and inspire a high-performing sales organization, fostering a culture of innovation, accountability, and excellence. * Revenue Growth & Market Expansion Identify and capitalize on new business opportunities across diverse markets and verticals to drive top-line growth. * Client Engagement & Relationship Management Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition. * Sales Operations & Enablement Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance. * Cross-Functional Collaboration Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals. * Performance Management Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes. * Budget Oversight & ROI Optimization Manage sales budgets, ensuring strategic resource allocation and maximum return on investment. * Industry Representation Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred, • 15+ years of progressive sales leadership experience, including executive-level roles, • Proven success in leading large, geographically dispersed sales teams, • Expertise in complex sales cycles, enterprise-level deal negotiation, and strategic partnerships, • Deep understanding of IT, BPO services, and consulting/software solutions, • Strong business acumen, financial literacy, and strategic planning capabilities, • Exceptional communication, negotiation, and relationship-building skills, • Proficiency in CRM platforms, sales analytics, and enablement tools, • Willingness to travel extensively for business development and client engagement, • Ability to thrive in fast-paced, evolving markets and adapt to shifting priorities

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a visionary and results-oriented VP of Sales to lead our sales organization and drive transformative growth. This executive role is responsible for developing and executing strategic sales plans, building high-performing teams, and cultivating strong client relationships to achieve ambitious revenue targets. As VP of Sales, you will play a pivotal role in shaping the company’s future, expanding market share, and positioning the organization as a leader in a dynamic and evolving industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Strategic Leadership Develop and implement a comprehensive sales strategy aligned with the company’s long-term goals and vision. * Team Management & Development Build, lead, and mentor a high-performing sales team, fostering a culture of accountability, innovation, and excellence. * Revenue Growth & Market Expansion Identify new market opportunities, optimize the sales pipeline, and drive top-line revenue growth across multiple verticals. * Client Relationship Management Cultivate and maintain relationships with key clients and stakeholders, including C-suite executives, to ensure long-term partnerships. * Sales Process Optimization Evaluate and refine sales processes to improve efficiency, scalability, and conversion rates. * Market Intelligence Monitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge. * Cross-Functional Collaboration Partner with marketing, operations, product, and finance teams to align sales initiatives with company-wide objectives. * Performance Metrics & Accountability Establish and monitor KPIs to track progress, ensure accountability, and drive continuous improvement. * Budget Oversight Manage sales budgets and allocate resources to maximize ROI and operational effectiveness. * Executive Representation Represent the sales organization at high-level meetings, conferences, and industry events to enhance brand visibility and influence. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Marketing, or related field; MBA preferred, • 10+ years of progressive sales experience, with 5+ years in a senior leadership role, • Proven success in achieving and exceeding revenue targets in high-growth, competitive environments, • Experience managing large, geographically dispersed sales teams, • Expertise in selling complex, consultative solutions to enterprise clients, • Exceptional leadership, motivational, and strategic planning skills, • Strong communication, negotiation, and relationship-building abilities, • Proficiency in CRM systems and sales analytics tools, • Deep understanding of market dynamics and customer needs, • Willingness to travel extensively for client engagement and team leadership, • Demonstrated ability to foster a culture of accountability, innovation, and continuous improvement

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The WFM Analyst plays a key role in sustaining real-time operational efficiency by closely tracking staffing availability, performance indicators, and incoming volume throughout the day, making timely adjustments and coordinating with operations teams as needed to ensure service levels remain stable and consistently achieved. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Monitors intraday volume, real-time staffing levels, and agent adherence throughout the day to proactively identify service risks, performance gaps, or shifts in customer demand., • Executes staffing plans with accuracy, making informed adjustments to ensure service level agreements (SLAs) remain stable and consistently achieved., • Adjusts schedules for approximately 50 agents in response to volume fluctuations, staffing gaps, or operational changes, ensuring coverage aligns with current business needs., • Delivers timely and clear intraday reporting and insights to operational leaders, highlighting trends, variances, and recommended corrective actions to maintain performance targets., • Manages Specialist scheduling requirements, coordinating updates, shift changes, and intraday modifications to support operational continuity., • Collaborates with Operations, Quality, and Training to communicate intraday risks and recommend tactical adjustments that enhance customer experience and maintain workflow balance., • Monitors agent states, occupancy levels, and productivity metrics to optimize resource utilization and identify opportunities for improved efficiency., • Assists in reviewing deviations between forecasted and actual volume, helping identify root causes and contributing insights to improve long-term forecasting accuracy., • Supports escalation and recovery efforts by providing real-time data, outlining options, and coordinating staffing adjustments to stabilize service during unplanned events., • Ensures all schedule decisions and intraday actions are accurately documented and communicated promptly to stakeholders and impacted teams. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 3 years in workforce management, scheduling, or real-time analysis., • Strong analytical and data interpretation skills., • Experience working with WFM systems and reporting tools., • Ability to manage multiple priorities in a fast-paced environment., • Advanced Excel or data analysis skills., • Experience with forecasting or capacity models., • Knowledge of reporting dashboards (Power BI, Tableau)., • Exposure to multi-channel workforce environments.

Job Description Responsible for the development, management and implementation of all initiatives necessary to deliver core MADD programs and services, provide appropriate funding to deliver the services and promote the mission of MADD throughout the assigned states. Develop and manage all State employees and volunteers. This is a remote, work from home position; however, the selected candidate must reside in Arkansas, Kansas, Missouri or Oklahoma. The salary for this position is $110,000 ESSENTIAL FUNCTIONS: • Identify, contact and develop all sources of funds necessary to continue the operation of the state. On an ongoing basis, continue to develop corporate, community and other contacts to increase funding available for delivery of services and programs. Ensure that appropriate amount of funding to run the multi-state region is available at all times; maintain a balanced budget., • Recruit, develop, manage and sustain, in a collaborative effort, a Regional Advisory Board to fulfill MADD’s mission through development of a Regional statewide strategic plan and implementation of core services and programs, based on MADD’s volunteer management model., • Develop strategic capacity building plans to enable future growth of mission objectives in the Multi-State Region., • In consultation with the Marcom Department, ensure accurate MADD messaging for staff & volunteers to represent MADD to the public, media and other outside organizations. Promote the organization’s mission and initiatives through pro-active outreach to these groups to raise awareness on the part of the public and elected officials., • Identify areas within the Multi-State Region where victims are underserved; develop and implement programs to ensure services are available in those areas., • Partner closely within each state legislators and Public Policy Department in preparation of recommendations consistent with MADD’s activities., • Supervise grant administration, including but not limited to ensuring regular liaison and reporting to grant funder, achievement of annual grant performance objectives through program development and fiscal management of the grant for each state in the region., • Recruit, train, develop and provide leadership to employees and volunteers. Ensure that all programs, services and grants are being implemented and managed efficiently, effectively and professionally through establishment of goals & objectives and that employees receive, understand and are held accountable in meeting goals & objectives for each state in the region., • Five to seven years of progressively more responsible management experience in non-profit businesses., • At least 4 years of prior staff management experience is required., • Bachelor’s degree in related field or equivalent experience., • Ability to network and recruit support. Must be able to demonstrate an established track record in fund raising for non-profit organizations., • Ability to travel, work a flexible schedule and respond to emergency situations., • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment., • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. Comfortable with public speaking., • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities., • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments., • Strong work ethic with the ability to maintain a high activity level., • Must have exceptional internal and external customer service orientation., • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills., • Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community., • Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job., • Demonstrated commitment, passion and compassion for the mission of MADD. Eligible within first 30-45 days • Health, Dental, Vision, • Retirement 403(b) + employer matching, • 4 weeks of accrued vacation, • 12 Paid Holidays per calendar year, • Up to 3 Floating Holidays per calendar year, • Paid Sick Time, • Modified Tuition Reimbursement, • Maternity/Paternity Leave, • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer, • FSA, HRA #zr Company DescriptionMothers Against Drunk Driving (MADD) is a leading nonprofit dedicated to ending impaired driving, supporting victims of drunk and drugged driving, and advocating for stronger traffic safety laws. For more than four decades, MADD has worked to save lives and inspire change through education, awareness, and community engagement. Team members at MADD play a vital role in creating safer roads, supporting families affected by tragedy, and advancing a mission that has made a lasting impact nationwide.Mothers Against Drunk Driving (MADD) is a leading nonprofit dedicated to ending impaired driving, supporting victims of drunk and drugged driving, and advocating for stronger traffic safety laws. For more than four decades, MADD has worked to save lives and inspire change through education, awareness, and community engagement. Team members at MADD play a vital role in creating safer roads, supporting families affected by tragedy, and advancing a mission that has made a lasting impact nationwide.

Job Description We are seeking a Sales Account Executive to join our team! This role will be primarily based in Wichita, KS with flexibility for some remote/hybrid work. Responsibilities include: Lead Generation Account Management Communication Relationship Building Customer Service Qualifications we are looking for: Lead Generation and Account Management skills Strong Communication and Relationship Building abilities Customer Service skills Experience in Sales or Account Management Ability to Work Independently and Collaborate Effectively with a Team Excellent Organization and Time Management skills Knowledge of Office Supplies, Print Products, or Apparel and Promotional Items is a plus Bachelor's Degree in Business, Marketing or a related field preferred Company DescriptionMidwest Single Source is a distributor of printed products, office supplies, mailing equipment and promotional products located in Wichita, KS. We offer a wide range of services including, labels, printing, apparel, secure print portals, mailing services, and access to over 500,000 promotional products. Our commitment to client satisfaction and next-day delivery of office supplies sets us apart in the industry.Midwest Single Source is a distributor of printed products, office supplies, mailing equipment and promotional products located in Wichita, KS. We offer a wide range of services including, labels, printing, apparel, secure print portals, mailing services, and access to over 500,000 promotional products. Our commitment to client satisfaction and next-day delivery of office supplies sets us apart in the industry.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dynamic and Experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal for a results-driven leader with a proven track record in BPO sales, client acquisition, and strategic partnerships. Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Develop and execute comprehensive sales strategies to achieve revenue targets., • Build and manage a high-performing remote sales team across multiple regions., • Identify and secure new business opportunities in the BPO and call center space., • Foster long-term relationships with enterprise clients and key stakeholders., • Collaborate with marketing and operations to align sales initiatives with company goals., • Analyze market trends and competitor activity to inform strategic decisions., • Represent the company at industry events, conferences, and client meetings. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor's degree in business, Marketing, or related field (MBA preferred)., • 3+ years of experience in BPO sales, with at least 5 years in a leadership role., • Proven success in managing remote sales teams and achieving aggressive targets., • Strong understanding of BPO services, customer service, and outsourcing models., • Excellent communication, negotiation, and presentation skills., • Experience with CRM tools and sales analytics platforms.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

No customer service representative experience required. We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Earn up to $750 a week in your free time by providing feedback on every

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams.

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Service Specialist at Brooks, you will: Answer inbound calls and respond to customer inquiries in a professional and courteous manner; Listen and understand customer needs to provide appropriate solutions; Troubleshoot

In this role, you'll play a crucial part in our mission to deliver exceptional customer service. Are you ready to embark on a fulfilling journey from the comfort of your home? We have exciting remote positions available that offer competitive pay and flexible working hours!. If you're an action-orie

Technical Customer Service Agent We are seeking a highly skilled and tech-savvy Technical Customer Service Agent to support our thriving eCommerce subscription business. Collaborate with cross-functional teams to align customer service and order fulfillment strategies. This role demands exceptional

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility.